HTC Digitizer problem (?) - Touch Diamond2, Pure Q&A, Help & Troubleshooting

Hey there everyone, thanks for taking a look at this post and (hopefully) someone can give me a bit of advice on the following problem:
I got an HTC Pure through ebay for a friend, said it had a touch screen problem (usually no problem, I just replace the digitizer when I see it). However, after I installed the new digitizer, the touch screen doesn't work except after doing a hard reset, and ONLY works with the touchflo moving through the different categories (left to right and vice-versa). Only the top half of the screen works, and it looks like it's controlling what should be the bottom half of the screen. I'm unable to get into the screen calibration settings because if I move out of the original touchflo screen (i.e., hit the hardware windows button or another hardware button) then there's no touch screen responsiveness at all. I already flashed an original stock Pure ROM, still no difference than before. My question is thus:
1. Can the screen calibration settings be accessed through a registry editor? And if so, can anyone provide some better settings?
2. Is this just a hardware problem and can't be fixed through software tweaks? Would flashing a different ROM possibly help?
My goal is to eventually unlock the Pure and install a Spanish language ROM, but I'm not going to put more money into the phone unless I can actually use the touchscreen correctly.
Thanks for any response!

Get an emulator such as Pocket Controller or My Mobiler and access the screen via your PC.
Run the screen calibration and see if that fixes it, if not its likely hardware related.
Not sure where in the registry calibration setings are but you should be able to find it with a search.

Thanks, I'll try that and I sure appreciate the quick response. Can't do it today but if it works I'll post and let everyone know how to fix it if they somehow encounter the same problem. Thanks again!

Related

Please Help White screen, discoloration, and unresponsive touch

Hi all,
I have a T-mobile wing and it has the stock rom on it. Also, it is not hard spl anymore. I used to have open touch 6.1 lite diamond. The phone turns on and makes the keyboard sound. When it turns on there is a white screen but if you move the screen out so that the keyboard is visible you can see a discolored screen with windows mobile on it. Also, you cannot use the touch screen. The farthest you can get is the welcome screen that has the align screen but it wont align. Would anyone be kind enough to please help me with this issue. I greatly appreciate the help and great thanks to all in advance. I have read around in the forums and it says to buy a new screen, a digitizer, or fix the display drivers. I currently think it might be a software problem but I do not know where to start. Again any help is appreciated and thank you all again in advance for your help.
Have you given the unit some time indoors to warm up? Working for Garmin tech support, I have seen many wierd thing go on with screens and electronic device as a whole when it starts getting cold outside.
Then again, it may be something that is going on with the software of the phone. Something along the lines of a display driver.
obsidian06 said:
Have you given the unit some time indoors to warm up? Working for Garmin tech support, I have seen many wierd thing go on with screens and electronic device as a whole when it starts getting cold outside.
Then again, it may be something that is going on with the software of the phone. Something along the lines of a display driver.
Click to expand...
Click to collapse
Thank you very much for responding. Yes, I have let the unit warm up. At first this problem went away but it came back after. What do you mean by display drivers? Do you think I should hard-spl again and try a new rom? And if that doesn't work, should i open up the unit and see if the cable it tightly attatched? Before the discoloration, I was able to use my phone with open touch 6.1 lite, but there was a white screen when the keyboard was not visible. Also, when i moved the keyboard, the phone would work by allowing to me call and text but it would freeze a lot. I hope this clarification helps.
Mod please move to herald section because this topic may or may not pertain to herald mobile 6.
Would anyone please help me I would greatly appreciate any advice, thanks in advance to all. p.s. I added pics and the touch screen doesn't work, the physical keys kind of work when the screen is viewable.
Reply please!
did you ever figure it out!? oh wow finally i found someone with a similar problem. my wing was in my pocket at work when the first similar signs arose. ITS PRACTICALLY BRAND NEW! it did that for a while and now the screen is just all white=( PLEASE help! anything would be good. i just want to know if its fixable or should i just get a new phone. you can email me too at [email protected]

Diamond touch screen not reacting when touched.

The touch screen of my htc touch diamond is not working properly. It does not react to my touch. For me to get it to work I have to rub my fingers over it then it will be work again as normal. This only lasts for a few minutes after a while it becomes non responsive again. It is like it has to be warmed up to get it to work. This a problem when it comes to sending text messages. (the problem remains when I remove the protective screen).
Anyone has a answer to this?
remember the last program you installed and remove it , maybe it cause this problem
or try hardreset
Tried both methods still not working. I have ran out of ideas. Anyone else expierenced this problem?
Im having the same problem with my Raphael
To really know whether it is a hardware problem or software based problem, I recommend a hard reset and see whether the problem persists...
this is likely to be water damage on the screen. send it off for warranty see if they fix it. they fixed it for mine.
The thing is iv noticed the touch screen isn't thermal reactive like most touch screens. In other words the temprature of your finger is sensed on thermal screens, the HTC you can use anything solid that makes contact. Usefull if you have long nails.
So I'm guessing its probably hardware if it works after a while of 'rubbing' it, But like otacon said I would do a hard reset before jumping to that conclusion.
Same problem
Hi there....i saw that this is an old thread but did you manage to get it to work?
Cause i have a HTC Diamond that i changed both the displays on(LCD and the "point screen") and everything works fine on mine now,even tried to recieve phonecalls and it works excellent so as i said EVERYTHING works like a charm but the touch function.....it doesn´t react in any way while trying to use the touch function and i have tried soft reset,hard reset,new rom,checked all the internal connections around 4-5times and everything is ok but the damn touch function won´t work whatever i do with it.
I haven´t "glued" the 2 screens together,but they are sitting close to eachother so it should work anyways right?
Now from what i have seen on internet is that there are different versions of touch screens available on the market and i ordered the LCD from one company and the touch screen from another.
Could it be so that they aren´t compatible together or am i doing something wrong?
I´m still stuck at "Tap the screen to set up your Windows Mobile-based device" and can´t get any further after trying another rom.
Please help me out if it´s possible.
I have exactly the same issue you're experiencing, I've actual flashed the original rom, thinking that might put every settings in place to make it work, but no joy.
I don't be leave the concept of the weather condition equate to the performance of the device, as read in some of the forums. reason being I've had mine in very hot climate Country for over year whiles working on a project in Africa. In fact that was when I realised the the screen has become unresponsive.
I think this is a hardware issue.
It´s working perfect again
So since my last reply i ordered a new touch digitizer and lcd display and soldered them together carefully(first time i bought a lcd and digitizer from two different companies so they weren´t compatible with eachother and made the touch defective and second time i bought both digitizer and LCD screen from the same company and then it worked) and it has been working perfect since i last wrote my comment so i recomend you check the contacts/connections first on the phone because i had some minor issues with them when i assambled the phone again so i had to #wiggle# the contacts so i made sure they were connected.
We had a company here that sold lcd displays and digitizers out for a total of 30dollars with shipping so i had nothing to loose on it so that´s why i ordered a new set again and that made everything work as a charm since i replaced it.
Now i have searched online about the displays and the digitizers and i have found out that there are atlast three different versions of them so if you order a digitizer and a LCD make sure you atleast order both from the same company so it doesn´t happen the same to you what happened to me the first time.
Cheers and hope i helped you somewhat or else just ask on and i should try to answer.

Touchscreen do not work anymore... but why?

Hello guys,
I have a big problem! My Diamond do not work anymore. I have used a rom for some weeks and by now, the touchscreen doesen't work. But why? Today, I was wondering, that the TouchFlow 3D got problems. When I use the touchscreen, I couldn't use the touchflow. Everytime, it scrolls the clock down and up (like using the sense). the only way was to use the hard buttons.
Then I decided to make a hard reset. and now, its not possible to get through the touch calibration screen. nothing will happen. what can i do?
please help me!
Have you tried another rom ?
I am experiencing the same problem with my diamond!
and I have read in another thread that it could be due to malfunction of the digitizer installed on top of the lcd screen
http://forum.xda-developers.com/showthread.php?t=411386
I have tried flashing with another rom, but still no luck
so I have decided to order a brand new LCD+digitizer kit from ebay and try to get this fixed my own
wish me good luck
here is the link the the ebay page
http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&item=170398900029&fromMakeTrack=true&ssPageName=VIP:watchlink:top:en

Mega touch screen problems on x1

Hi Guys
I've been having some serious problems with the screen on my X1, most of the time now the screen doesn't respond to me tapping it, alignment is a waste of time.I'm wondering is there something I can do to fix it or will it simply be a matter of returning it. I'm in my last few months of a 18month contract and based on my recent experiences I doubt I will be getting another x1 (or even x2)
Thanks
Simon.
Exactly whats happened to mine! Its my 3rd X1 now and O2 cant (wont) fix it. Its a terrible phone. I cant use it now and you know what, I dont care, I would rather have a Nokia 6310.
Ive had every problem going and Im careful with my phones. First one the screen died when opening, second one no one can hear me and now this. I have also had the usual cracks issue on all 3 phones. Even when the phone works the reception terrible and it hangs all the time. Never a sony Xanything again.
Alignment problems and touch screen problem
I just updated my X1 last week ( 02/17/2010, my phone it's 1 year old with no problem at all, before this ) and everything was OK. Then on sunday the screen wasn't aligned, and I started to aligned almost every hour. Then I realized that after sliding the keyboard, the touch screen was death (not black, but doesn't work the touch function) for about 40 seconds, and after that it works again ( opened and Landscape). I also need to align the screen very often.
Before this happend, I never aligned the screen, only when I updated the X1. Also, on last friday ( before the screen problem ) I installed the Youtube aplication for the X1, and gave me problems because it doesn't have a Landscape screen, and the X1 crashed when I slide it, then I had to reboot it.
After this problem I started to have problems with my X1 ( alignments and death touch screen with keyboard opened )
Does some body have an idea to solve the problem?
Im sure this has to do with software or advanced settings like HKEY config.
Thanks in advance.
i have the same problem
but now, the problem is horrible
the alignement doesn t accept
when i touch the down list (call, contact etc...) the xperia open the Start bar
arggg
Noelch said:
i have the same problem
but now, the problem is horrible
the alignement doesn t accept
when i touch the down list (call, contact etc...) the xperia open the Start bar
arggg
Click to expand...
Click to collapse
me 2
and it returns to normal after a while
what could cause this problem
i flashed many roms, with same result
It's not something either of you installed, but your hardware - either your digitizers are on the way out or your flex.
its hardware
yes, i can say its hardware. I have repaired many of them now.
Most of the time when its black/no touch screen response its the flex cable.
somehow the cable damages very easy when opening/closing it.
its hardware
yes, i can say its hardware. I have repaired many of them now.
Most of the time when its black/no touch screen response its the flex cable.
somehow the cable damages very easy when opening/closing it.
Have try this?
1. Use a registry editor
2. Navigate to or search for:
HKLM/Drivers/TouchPanel/PressureThreshold
and
HKLM/Software/OEM/TFLOSettings/FingerPressure
(eg search on "pressure" and you'll find both)
3. Edit the values to any VERY VERY high value such as 999999999 (nine 9s)
*** CAUTION: do NOT change either of these fields to anything less than about 2000
because if you go low enough you will make your touchscreen unresponsive,
at which point it's tricky to change it back (learned the hard way)
Do I welcome aboard?
I have the same problem now and before I read this thread, I formatted my X1 cos I thought that problem was caused by software. Now I am sure it's about hardware. Have to open it soon
are you sure it's an hardware issue?
for me it started today after hard reset...too bad!
Well screen problems in Xperia are mostly caused due to the loose flex cable. Mine had the same problem. At times the screen would work and sometime the screen would not appear. But if you want to open your X1 and have a go at it yourself then do so.
I managed to fix my flex cable without causing any damage *phew*
If you have nothing to loose then give it a try and see if you get lucky.

Touch screen responsiveness issue

Hi there,
I'm having a problem with my touch screen. It works fine most of the time, except, when I tap the same area many times very quickly (like when I'm backspacing a whole message), that par of the touch screen eventually becomes unresponsive. It becomes responsive again once I turn the screen lock on and off again (the top button). I've read a few threads around with very similar problems (not on here I don't think).
I replaced the touch screen a week ago, but I've only noticed this today, so I'm not sure whether or not it's related.
I'm just running standard LG software and haven't put any third party stuff on there (apart from apps). I've done a full reset using the update utility, and using the hidden menu, but this did not fix the problem.
Here's some details about my phone:
Model: LG-P970
Android Version: 2.3.4
Kernel Version: 2.6.35
Build Number: GRJ22
Software Version: LG-P970-V20C
Please let me know if I should provide any more information. I'm just interested in knowing whether it's a problem with the touch screen, or the phone's software.
Also, I'm new to forums and what-not, so if I'm doing anything wrong, let me know!.
Ok, I've realised this is in the wrong category. Was bound to have done something wrong - won't happen again!
Thanks
Hi there,
Tell me please, does the same happen on the touch keys (menu, home, back, search)?
Also, do you have any screen protector applied?
I have said this few times in other posts..iIts a strange bug, like the touch being lost.
Its fixed easy by locking the phone, thus shutting down the screeen and touch sensor. After few seconds unlock the phone and check if it is solved, or do the process again.
Thanks
Hi Guys,
Thanks for the replies, sorry I've been away for a while.
It doesn't tend to happen on the home, back, etc, keys. It tends to happen mostly near where the backspace key on the keyboard is. It happens in other places, but it takes a lot more to trigger it to happen in the other places. (by trigger, I mean if you tap the same spot heaps when writing a message it starts to happen).
Also, yes, I've applied a screen protector. The screen protector got put on about 10 hours after the new screen, but I can't for the life of me remember whether or not it was doing it without the screen protector.
Yes, locking and unlocking the phone does fix the problem, but it's a bit of a pain doing this a few times when writing a long message.
I'd really like to know if anyone can tell me whether replacing the touchscreen will solve the problem, or if its to do with other hardware/software. I've since started using the CM roms and it's still an issue.
Cheers.
I have a touch-screen problem with my LG P970 (CM-10 stable)
Hi,
I have been using my lg p970 for more than 2 yrs however when I installed cm10 stable i my phone it works fine for some time then touch-screen does not response properly. When I touch in one corner response comes from other corner, especially while typing when I press one key 2-3 other keys are also pressed even though the keys which are press not even close to each other. I have install another keyboard from market this has reduce some misbehavior.
Please any one has a 100% solution to this problem please reply.
Thank You.
von Mandrake said:
Hi there,
Tell me please, does the same happen on the touch keys (menu, home, back, search)?
Also, do you have any screen protector applied?
Click to expand...
Click to collapse
Maybe this thread here:
http://forum.xda-developers.com/showthread.php?t=2516931
No solution yet, but lets gather the resources!
Another one
I'm with one of these P970h, the screen/digitalizer is cracked but works ok, I tried updating to CM10, the touch/soft buttons stopped working (they light up), also tried official 4.0.4, no luck, then the original 2.3 carrier modded, perfectly working! came back to 4.0.4, dont work anymore...
For me it is rom related...
for now I'm using NavBar with 4.0.4
Any ideas?
another one here..almost same with other members here,softkey not respon when in 4.0.4 and up ROM both stok official or custom,but working when back to 2.3.x down ROM and it not really responsive at all.try and pray for solution.
stubbornboy said:
another one here..almost same with other members here,softkey not respon when in 4.0.4 and up ROM both stok official or custom,but working when back to 2.3.x down ROM and it not really responsive at all.try and pray for solution.
Click to expand...
Click to collapse
My main reason for reverting back to 2.3.4. Usually occurred when receiving a call; I couldn't answer or reboot the phone. I had to pull the battery every time.
I'm not aware of any fix, save reverting back to a GB ROM.
androcraze said:
My main reason for reverting back to 2.3.4. Usually occurred when receiving a call; I couldn't answer or reboot the phone. I had to pull the battery every time.
I'm not aware of any fix, save reverting back to a GB ROM.
Click to expand...
Click to collapse
i think its hardware issue,,if i press and hold a little while on upper screen (right beside lg logo) touch screen became normal again. but sometimes need to hold on there when touch not work again. a member on this forum call it a flex issue of the touchscreen.
anyone know how much cost to replace it with new flex to fix this issue?
stubbornboy said:
i think its hardware issue,,if i press and hold a little while on upper screen (right beside lg logo) touch screen became normal again. but sometimes need to hold on there when touch not work again. a member on this forum call it a flex issue of the touchscreen.
anyone know how much cost to replace it with new flex to fix this issue?
Click to expand...
Click to collapse
If it works with 2.3.4 and not other versions, it's a ROM issue. Changing the screens probably won't help.
This loss of touch was reported by many users, and it's always a 4.0.4+ problem. Something software-wise is crashing, or there's a driver bug.
androcraze said:
If it works with 2.3.4 and not other versions, it's a ROM issue. Changing the screens probably won't help.
This loss of touch was reported by many users, and it's always a 4.0.4+ problem. Something software-wise is crashing, or there's a driver bug.
Click to expand...
Click to collapse
its also frezee not only touchkey but also screen sometimes but normal again when i hold that point,im on 2.3.4,but work only screen when in 4.0.4.
and it seem to be more responsive touchkey when i press and hold the upper screen that i say before better than i hold nothing (not so responsive).
See this... http://forum.xda-developers.com/show...php?p=53032940

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