Lesson for all---Flashing Radios and Pulling Batteries = Brick - Droid Incredible Android Development

my phone wont turn on after applied the leaked OTA. does that mean my phone is gone?
ilinfinityil said:
so basically the moral of the story is to not be impatient or else you'll brick your phone.
that should be the idea everyone in the community keeps in mind anyways.
Click to expand...
Click to collapse

yep
Sent from my Incredible using XDA App

Wont turn on as-in when you press the power button absolutely nothing happens?
Take the battery out and press power a few times, then put the battery back in and try again

mattbbx said:
Wont turn on as-in when you press the power button absolutely nothing happens?
Take the battery out and press power a few times, then put the battery back in and try again
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Click to collapse
no, not even vol down + power. i will bring it to a verizon store and see.

zeke1988 said:
no, not even vol down + power. i will bring it to a verizon store and see.
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Click to collapse
Did you apply the OTA twice, if you did naughty naughty. You have a brick.
Also have you tried a battery pull?

TNS201 said:
Did you apply the OTA twice, if you did naughty naughty. You have a brick.
Also have you tried a battery pull?
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Click to collapse
no i didnt apply it twice. and yes i tried the pull. after applied the ota it ask me to hit power button to reboot and after that nothing happens.

zeke1988 said:
no, not even vol down + power. i will bring it to a verizon store and see.
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Click to collapse
As far as I know, bricking a radio update would atleast still allow you to turn the phone on, it would just be stuck at initializing the bootloader, correct me if I'm wrong anyone--
Also I would not bring it into a verizon store. Wait until the official OTA is released, then say you had a problem with that.

mattbbx said:
As far as I know, bricking a radio update would atleast still allow you to turn the phone on, it would just be stuck at initializing the bootloader, correct me if I'm wrong anyone--
Also I would not bring it into a verizon store. Wait until the official OTA is released, then say you had a problem with that.
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Click to collapse
thats a great idea. should i suspend my service or let it run for a month?

zeke1988 said:
thats a great idea. should i suspend my service or let it run for a month?
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Click to collapse
Just let your service continue as normal.
Also, silly question, I know, but have you tried variations of plugging it in/unplugging with/without battery?
And when you plug the phone in, does the charge light come on?

mattbbx said:
Just let your service continue as normal.
Also, silly question, I know, but have you tried variations of plugging it in/unplugging with/without battery?
And when you plug the phone in, does the charge light come on?
Click to expand...
Click to collapse
yea i did that, no light come on.

zeke1988 said:
thats a great idea. should i suspend my service or let it run for a month?
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Click to collapse
The update should be here in less than a month. Didn't you get the insurance? Just claim it lost/stolen. If you have a moral dilemma in doing that then just toss it in a dumpster or a lake. Then claim it lost/stolen.
Sent from my Rooted Incredible w/Froyo

zeke1988 said:
thats a great idea. should i suspend my service or let it run for a month?
Click to expand...
Click to collapse
Can you hold power + optical button to boot to bootloader and recovery? If so you could possible get it fixed of you follow this guide:
http://androidforums.com/all-things...16-how-revert-back-earlier-version-hboot.html
If your phone doesnt function at all you could attempt the following.
You could just say this at a Verizon store.
I charged my phone last night, when I woke up this morning the back of the phone was extremely hot almost to hot to hold and when I tried to turn the phone on or whatever you want to say pressed the power key, etc it would not turn on or you could say your screen came on for a second and then went out and the phone powered down and would not come back on.
Or
if you have insurance just say it was stolen, lost, dropped in a lake, etc.

zeke1988 said:
yea i did that, no light come on.
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Click to collapse
Strange--i'm not sure if a bricked radio would cause that, but it could perhaps indicate another issue. Does the radio's firmware also control the phones power/charging system?

htc_woe_is_me said:
The update should be here in less than a month. Didn't you get the insurance? Just claim it lost/stolen. If you have a moral dilemma in doing that then just toss it in a dumpster or a lake. Then claim it lost/stolen.
Sent from my Rooted Incredible w/Froyo
Click to expand...
Click to collapse
i didnt bought the insurance. i guess i will use the 2.2 OTA reason. i hope its August 6th!!

htc_woe_is_me said:
The update should be here in less than a month. Didn't you get the insurance? Just claim it lost/stolen. If you have a moral dilemma in doing that then just toss it in a dumpster or a lake. Then claim it lost/stolen.
Sent from my Rooted Incredible w/Froyo
Click to expand...
Click to collapse
Dont forget to take out your SD card first, and battery

mattbbx said:
Strange--i'm not sure if a bricked radio would cause that, but it could perhaps indicate another issue. Does the radio's firmware also control the phones power/charging system?
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Click to collapse
yes and yes it could. the radio contains the big bad bootloaders. if it stopped mid update, its gone. you might try connecting usb to pc. and see if you get a device id.

Shadowmite said:
yes and yes it could. the radio contains the big bad bootloaders. if it stopped mid update, its gone. you might try connecting usb to pc. and see if you get a device id.
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Click to collapse
nope totally die. now i dont even have a backup phone to use...

Shadowmite said:
yes and yes it could. the radio contains the big bad bootloaders. if it stopped mid update, its gone. you might try connecting usb to pc. and see if you get a device id.
Click to expand...
Click to collapse
I guess if that gets nuked the only way to recover it would be a manual hot-air removal and a manual reflash of the chip itself (good luck finding the papers for it), and then reflowing the chip back to the board (also assuming here it's one NAND). You'd think with the way these things work they would have a fail-over chip or something, phone falls off desk during OTA, battery goes flying. FFFFFFFFFFFFFFFFFFFFFFUUUUUUUUUUUUUUUUU

explain exactly what you did, and what it did. as much detail as possible.

Shadowmite said:
explain exactly what you did, and what it did. as much detail as possible.
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Click to collapse
1. i downloaded PB31IMG from the leaked 2.2 thread last night. (old pb31img). installed and got it running. he said install official OTA but none pushed to me.
so i downloaded the new PB31IMG and installed over. BUT after installed, the phone reboot and running great.
2. next, i download the leaked OTA and rename it to update *zip file*
3. i boot into recovery and start the update. after that it said something like, hit power button/reboot to continue the process. so i did. after that a green circle with arrow point counter-clockwise showed up and after a moment it turned off and on *same green icon* and off again. after that nothing happens.

Related

[Q] Different kind of Brick?

I have researched and researched but haven't quite found someone with the same exact situation as me.
I had flashed back to stock using odin one-click. Everything was good and dandy untill i decided it would be a good idea to check for updates. In the middle of the update it froze. I gave it some time but nothing seemed to happen so i cancelled the update. It then told me it was going to reboot. When the phone shut off, it really shut off. Nothing works the phone won't turn on, won't connect by usb, 3 button combo is also a no go. The only thing i really have left is to try the jig. Does anyone have a information on this problem or if jiggin will work. Anything will help me with my anxiety at this point. Thanks
TylerTressler said:
I have researched and researched but haven't quite found someone with the same exact situation as me.
I had flashed back to stock using odin one-click. Everything was good and dandy untill i decided it would be a good idea to check for updates. In the middle of the update it froze. I gave it some time but nothing seemed to happen so i cancelled the update. It then told me it was going to reboot. When the phone shut off, it really shut off. Nothing works the phone won't turn on, won't connect by usb, 3 button combo is also a no go. The only thing i really have left is to try the jig. Does anyone have a information on this problem or if jiggin will work. Anything will help me with my anxiety at this point. Thanks
Click to expand...
Click to collapse
Depending on the update yeah it happens. if a 3 button wont work your best bet is a jig. It is cheap to make and should work.
Sent from my SGH-I897 using XDA App
zelendel said:
Depending on the update yeah it happens. if a 3 button wont work your best bet is a jig. It is cheap to make and should work.
Sent from my SGH-I897 using XDA App
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Click to collapse
Thanks, I'm leaving for radio shack now. Cross your fingers, If that doesn't work i'm inside my 30 days at att, are they going to be able to tell that i was rooted?
TylerTressler said:
Thanks, I'm leaving for radio shack now. Cross your fingers, If that doesn't work i'm inside my 30 days at att, are they going to be able to tell that i was rooted?
Click to expand...
Click to collapse
Not if you used Odin to go back to stock. Plus, if you can't get into download mode, chances are that the people at the exchange center aren't going to be able to get into your phone to check anyway.
sixstringsg said:
Not if you used Odin to go back to stock. Plus, if you can't get into download mode, chances are that the people at the exchange center aren't going to be able to get into your phone to check anyway.
Click to expand...
Click to collapse
Thanks for everything. It all worked out great. The jig didn't work, so i just went into att and said that my phone wouldn't turn on this morning, and they replaced it no questions asked.
This is why we need to stop universally telling people to odin 1 click all the time. it bricks the new phones and you need a jig to fix them.
k2snowboards88 said:
This is why we need to stop universally telling people to odin 1 click all the time. it bricks the new phones and you need a jig to fix them.
Click to expand...
Click to collapse
This is not true... the Odin One-Click has worked perfectly with my phone, and it's one of the newer ones. It's because he canceled midway during the update. The same thing happened to me when I canceled something midway after an Odin One Click, and then nothing would go into Download mode. I brought it back to Radio Shack and the guy tried everything (including a jig), but couldn't get it into Download Mode either, so they just replaced it.
If you have a build 1010 phone or newer, be aware that you are playing with fire if you 1-click.

Nexus 4 stopped working during update..

Hi guys,
Very strange problem, just got my Nexus 4, it prompted me to update. It was plugged in, charging, I let it restart to update and it simply never came back on. It didn't do any of the Android update process (with the Android on screen), just shut off, and never woke up again.
I've tried holding down volume + power, and the only thing that happens when I do this is the LED notification light flashes red for a few seconds then turns off, then repeats 10 seconds later.
Has anyone got any ideas of what could be the problem, any troubleshooting tips? It seems to be turning on in some way but not properly in that when I plug it into my Windows machine, it starts to install drivers, but still no real sign of life.
Otherwise, looks like I'll be sending it back and waiting weeks for a replacement..
Trying pulling the battery, oh wait...
Qassim said:
Hi guys,
Very strange problem, just got my Nexus 4, it prompted me to update. It was plugged in, charging, I let it restart to update and it simply never came back on. It didn't do any of the Android update process (with the Android on screen), just shut off, and never woke up again.
I've tried holding down volume + power, and the only thing that happens when I do this is the LED notification light flashes red for a few seconds then turns off, then repeats 10 seconds later.
Has anyone got any ideas of what could be the problem, any troubleshooting tips? It seems to be turning on in some way but not properly in that when I plug it into my Windows machine, it starts to install drivers, but still no real sign of life.
Otherwise, looks like I'll be sending it back and waiting weeks for a replacement..
Click to expand...
Click to collapse
Call Google, they set up a call center for these exact types of questions.
Yep looks like I'll have to.
Just thought I would check here in case anyone knew any troubleshooting methods that might bring some life back to it.
Oh dear..
Qassim said:
Hi guys,
Very strange problem, just got my Nexus 4, it prompted me to update. It was plugged in, charging, I let it restart to update and it simply never came back on. It didn't do any of the Android update process (with the Android on screen), just shut off, and never woke up again.
I've tried holding down volume + power, and the only thing that happens when I do this is the LED notification light flashes red for a few seconds then turns off, then repeats 10 seconds later.
Has anyone got any ideas of what could be the problem, any troubleshooting tips? It seems to be turning on in some way but not properly in that when I plug it into my Windows machine, it starts to install drivers, but still no real sign of life.
Otherwise, looks like I'll be sending it back and waiting weeks for a replacement..
Click to expand...
Click to collapse
I've no intention to frighten you. Had similar problem with lg optimus one. Instead of boot, light just flashed for few times and static snow appeared on screen. Service said that it was motherboard failure.
Are you holding it wrong?
As the front and back both have glass..... are you sure its not turned face down?
Sorry I couldn't resist. Hope you get it sorted, and yeah the Google helpdesk is first place to start
Sent from my GT-I9300 using xda premium
if you have a screw driver kit, try opening the back and remove the battery, i heard the battery is removable but needs to be done with caution... again this is only if you dont want to send it back and wait for a month... just a suggestion..
pparavas said:
if you have a screw driver kit, try opening the back and remove the battery, i heard the battery is removable but needs to be done with caution... again this is only if you dont want to send it back and wait for a month... just a suggestion..
Click to expand...
Click to collapse
Would this void warranty?
Sent from my SAMSUNG-SGH-T769 using xda premium
pparavas said:
if you have a screw driver kit, try opening the back and remove the battery, i heard the battery is removable but needs to be done with caution... again this is only if you dont want to send it back and wait for a month... just a suggestion..
Click to expand...
Click to collapse
Usually every phone that have a inreplaceable battery can similete a battery pull pressing powe button and vol up + down for about 10 seconds
pparavas said:
if you have a screw driver kit, try opening the back and remove the battery, i heard the battery is removable but needs to be done with caution... again this is only if you dont want to send it back and wait for a month... just a suggestion..
Click to expand...
Click to collapse
Pretty dumb suggestion for a new device.
Can you get to a recovery menu? Download Mode? Anything?
feedtheducks said:
Would this void warranty?
Sent from my SAMSUNG-SGH-T769 using xda premium
Click to expand...
Click to collapse
No as far as i know and read everywhere.. check this link... i also saw on android central.. that you could keep holding the power button for 10 seconds for it to restart
http://www.technobloom.com/nexus-4-...eplace-xda-warns-of-potential-danger/2218834/
---------- Post added at 11:05 AM ---------- Previous post was at 11:04 AM ----------
feedtheducks said:
Would this void warranty?
Sent from my SAMSUNG-SGH-T769 using xda premium
Click to expand...
Click to collapse
bowenac said:
Pretty dumb suggestion for a new device.
Can you get to a recovery menu? Download Mode? Anything?
Click to expand...
Click to collapse
Thanks for your comments... I never mentioned that its a good suggestion, all i thought was to help a guy in need, sorry if you felt bad..
pparavas said:
if you have a screw driver kit, try opening the back and remove the battery, i heard the battery is removable but needs to be done with caution... again this is only if you dont want to send it back and wait for a month... just a suggestion..
Click to expand...
Click to collapse
No. This is a brand new device with full warranty.
Call support and see what they say.
t0ph0id said:
Trying pulling the battery, oh wait...
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Click to collapse
lmao :laugh:
Ok, I think I've solved it.
I did a bit of searching for similar problems on LG devices, and found a thread on Microsoft.com about an LG Optimus 7. (Do a search for 'LG optimus 7 not turning on' (top result) I can't post links yet).
Yes, a LG Windows Phone device.
I unplugged the device, held down Vol up and Vol down + Power for around 10 seconds, then plugged the device back in and it booted up. The problem is, it is doing this every time and sometimes this method takes a few tries to get it working.
Once the device boots up, it is fine, but this means I can't install the latest OTA update as when it goes to reboot to install, it just falls over, and to get it to start again you need to essentially do a hard reset.
The good news is that I can probably wait a few weeks for the stock levels to replenish before sending it back so I'm not waiting too long without it.
This happened to me at the store yesterday thankfully they were able to call another store before they opened and hold one for exchange seeing how you fixed it I'm glad I wasn't able to resurrect it right then and there
Sent from my Nexus 4 using xda app-developers app

Qhusb_dload?

Today while using my one that is rooted with trickdroid 8.0.0 turned off at around 40% randomly, The screen froze at the lockscreen and I when put it to charge the orange light did not appear. I cannot reboot into recovery from the phone nor from adb. When plugged in the computer it is read as QHUSB_DLOAD. Any advice on how to fix this?
dlnas said:
Today while using my one that is rooted with trickdroid 8.0.0 turned off at around 40% randomly, The screen froze at the lockscreen and I when put it to charge the orange light did not appear. I cannot reboot into recovery from the phone nor from adb. When plugged in the computer it is read as QHUSB_DLOAD. Any advice on how to fix this?
Click to expand...
Click to collapse
QHUSB_DLOAD usually means a hard-brick. Does it power on at all? You might try leaving it plugged in overnight, but I suspect your phone just died.
iElvis said:
QHUSB_DLOAD usually means a hard-brick. Does it power on at all? You might try leaving it plugged in overnight, but I suspect your phone just died.
Click to expand...
Click to collapse
It does not power on at all. My battery was at ~40%. Is it possible for the phone to just turn off like that at that percent?
dlnas said:
It does not power on at all. My battery was at ~40%. Is it possible for the phone to just turn off like that at that percent?
Click to expand...
Click to collapse
I haven't seen it on the One, but it was a real problem with the One XL. Phones would just drop to 0% charge and die for no apparent reason. Not pleased to this happening on the One.
iElvis said:
I haven't seen it on the One, but it was a real problem with the One XL. Phones would just drop to 0% charge and die for no apparent reason. Not pleased to this happening on the One.
Click to expand...
Click to collapse
Before it died. I unlocked the phone and the only thing I could do was pull the notification drawer down. It would not let me open any app or even the app drawer.
dude this sounds frightening
Read the HTC Unbricking Project thread, the problem is HTC phone wide so I see no reason why the fix wouldn't also be. At the very least give that thread a read, you've got nothing to lose.
postfatal said:
Read the HTC Unbricking Project thread, the problem is HTC phone wide so I see no reason why the fix wouldn't also be. At the very least give that thread a read, you've got nothing to lose.
Click to expand...
Click to collapse
That fix is only for a couple of specific issues:
Note: This will fix only devices which were bricked by turning S ON. And bricks caused by a damaged hboot via interrupted OTA update/RUU flash on a S-ON device. Any devices bricked with other ways are currently *not* supported. We are working on it
Click to expand...
Click to collapse
People tried it on the One XL/Evita when this happened, and it didn't work, unfortunately. Note that the method requires the battery to be removed.
tousary shall
iElvis said:
That fix is only for a couple of specific issues:
People tried it on the One XL/Evita when this happened, and it didn't work, unfortunately. Note that the method requires the battery to be removed.
Click to expand...
Click to collapse
I've only had the phone for 2 months and it already bricked. It shouldn't be a problem explaining it to AT&T and getting a replacement right? I mean if I can't turn it on they can't turn it on.
Had the same problem after flashing the wrong recovery..
THis means it is hardbricked and unrecoverable..
You could ask here: http://forum.xda-developers.com/showthread.php?p=43750389#post43750389
Else send it in for repairs
dlnas said:
I've only had the phone for 2 months and it already bricked. It shouldn't be a problem explaining it to AT&T and getting a replacement right? I mean if I can't turn it on they can't turn it on.
Click to expand...
Click to collapse
It's a hardware fault, from everything I've seen, and HTC or AT&T should replace it. AT&T tends to be very easy about this. If the phone won't power on at all, they shouldn't give you a hard time.

[Q] Newbie boot loop problem?

Hi everyone, I'm sure this question has been answered before but being a complete noob, I honestly don't understand ANY of the technical terms such as "rooting", "flashing", "ROMS", etc etc. So most of the answers I have read make zero sense to me.
My phone started bootlooping when it was in my bag and I have no idea why it started doing so. The battery ended up draining enough to get it out of the bootloop and it was working fine for a day or so, until I put it back in my bag to go out and when I took it out, it was bootlooping again.
What I am trying to ask is what might be the cause of this and is there anyone who can explain how to fix this issue (in simple terms) so that I'd understand?
Cheers.
mine is doing same!
lostpigeon said:
Hi everyone, I'm sure this question has been answered before but being a complete noob, I honestly don't understand ANY of the technical terms such as "rooting", "flashing", "ROMS", etc etc. So most of the answers I have read make zero sense to me.
My phone started bootlooping when it was in my bag and I have no idea why it started doing so. The battery ended up draining enough to get it out of the bootloop and it was working fine for a day or so, until I put it back in my bag to go out and when I took it out, it was bootlooping again.
What I am trying to ask is what might be the cause of this and is there anyone who can explain how to fix this issue (in simple terms) so that I'd understand?
Cheers.
Click to expand...
Click to collapse
mine is exactly the same reboots every few seconds , cant do anything about it
Have you done anything to your phone? attempt to root or install any new mods or apps or is this an out of the blue occurance?
Sent from my Nexus 7 using xda app-developers app
Ajxx16 said:
Have you done anything to your phone? attempt to root or install any new mods or apps or is this an out of the blue occurance?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Well I don't know what rooting or mods are, so I doubt it is anything like that. The only things I've really done with my phone are install apps from the play store, torrent music using utorrent and save images/pictures. I thought that maybe it was due to my phone overheating in my bag as it has been rather hot the past few days. Could that be a possible reason?
Just do a factory reset
Sent from my Nexus 5 using xda app-developers app
dia_naji said:
Just do a factory reset
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Well the thing is, I can't do a factory reset because whenever I try to access that menu that has all the options, it starts looping before I can choose anything, and for some reason the buttons dont always work
lostpigeon said:
Well the thing is, I can't do a factory reset because whenever I try to access that menu that has all the options, it starts looping before I can choose anything, and for some reason the buttons dont always work
Click to expand...
Click to collapse
since it seems you haven't done anything to your phone (ie unlocking, custom ROMs, etc), this could likely be a hardware problem.
how's the power button working? damaged?
you can also do a factory reset in bootloader, power off your phone, then hold VOLDOWN, press POWER, keep holding VOLDOWN until the bootloader appears (the white screen, with a few options), you use VOLUP and VOLDOWN to move the "cursor" and POWER to select the option you want.
nkk71 said:
since it seems you haven't done anything to your phone (ie unlocking, custom ROMs, etc), this could likely be a hardware problem.
how's the power button working? damaged?
you can also do a factory reset in bootloader, power off your phone, then hold VOLDOWN, press POWER, keep holding VOLDOWN until the bootloader appears (the white screen, with a few options), you use VOLUP and VOLDOWN to move the "cursor" and POWER to select the option you want.
Click to expand...
Click to collapse
cant do that because as lostpigeon said it loops again before we get a chance to select anything! mine has been doing it out of the blue since this morning , cant turn off or anything . . .loops and loops over and over every 13 seconds.
johntychwith said:
cant do that because as lostpigeon said it loops again before we get a chance to select anything! mine has been doing it out of the blue since this morning , cant turn off or anything . . .loops and loops over and over every 13 seconds.
Click to expand...
Click to collapse
if it's rebooting in bootloader, then it's very likely the power button that's the problem, for example: http://forum.xda-developers.com/showthread.php?t=2563572
what can you do to fix the power button? tried drying the phone although it hasnt got wet.
johntychwith said:
what can you do to fix the power button? tried drying the phone although it hasnt got wet.
Click to expand...
Click to collapse
off to warranty...
hardware problems are very hard to fix; and i'm not saying it's the power button for sure, it's just highly likely it is, if it's rebooting bootloader.
asi have no orange insurance what would you do next?
johntychwith said:
asi have no orange insurance what would you do next?
Click to expand...
Click to collapse
How long have you had the phone, defects like that should be automatically covered regardless.
Sent from my HTC One using xda app-developers app
Ajxx16 said:
How long have you had the phone, defects like that should be automatically covered regardless.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
The problem with my phone is that I found it. Turned it in and no one claimed it for a substantial amount of time so I gained ownership of it. I don't have the warranty or anything that came with the phone except for the phone itself and the charger. If I took it to a phone repair shop would they possibly be able to fix it? Or am I screwed...
Okay so I let my phone run out of battery over night and just plugged it in to charge then and it's seemed to have gotten out of the bootloop and it working normally now, so would this still possibly be a hardware issue? And is there anything I can do to prevent it from bootlooping again?
i phoned up orange and they said to ring htc as ive only had the phone for 5 months . will ring them 2moro. pain in the ass.
lostpigeon said:
Okay so I let my phone run out of battery over night and just plugged it in to charge then and it's seemed to have gotten out of the bootloop and it working normally now, so would this still possibly be a hardware issue? And is there anything I can do to prevent it from bootlooping again?
Click to expand...
Click to collapse
Im not sure this is hardware related, there are a few things you can try though to prevent this from happening again. first off, if you ever do encounter another bootloop... pressing and holding in the power button for around 20 seconds or so forces a reboot, the capacitive button on the bottom will start to blink. Second would be to boot into thee bootloader by powering down the phone, holding the volume down button and powering back on while holding voldown. this will bring you to a menu described above eariler, then do a factory reset.
Sent from my Nexus 7 using xda app-developers app

Sprint LG G4 wont cut on

Last night my phone randomly froze and it restarted. Ever since then it keeps freezing and restarting itself. Its now to a point where the G4 is stuck on the bootloader and wont cut on at all. I have never rooted the phone and it is up to date. Any help?
Bring it into Sprint.
tabp0le said:
Bring it into Sprint.
Click to expand...
Click to collapse
is there a way i can return this back to stock/factory reset the phone through a computer?
You might be able to do a standard factory reset from recovery, but it doesn't sound like your phone will even make it that far. Seriously, just get a new one from Sprint.
tabp0le said:
You might be able to do a standard factory reset from recovery, but it doesn't sound like your phone will even make it that far. Seriously, just get a new one from Sprint.
Click to expand...
Click to collapse
the sad thing is that i took it to the store and because i have a small crack at the bottom of my screen, they won't look at the phone. ill have to buy a whole new one
Raun14 said:
the sad thing is that i took it to the store and because i have a small crack at the bottom of my screen, they won't look at the phone. ill have to buy a whole new one
Click to expand...
Click to collapse
You don't have insurance?
tabp0le said:
You don't have insurance?
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yes but they will still make me pay a price because there something wrong with the phone physically
Try holding power + vol down at the same time. Hold it until it boots into recovery. Then factory reset. Hopefully this will work.
tabp0le said:
Try holding power + vol down at the same time. Hold it until it boots into recovery. Then factory reset. Hopefully this will work.
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i just did that and it was working for 20 minutes but it started rebooting again. no phone for me

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