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I tried to follow the steps from androidandme to set up my phone for screen shots. I got java, got the android sdk and unzipped everything (nothing was installed?), changed the path under advanced settings, dowloaded eclipse (why not) and all that jazz - full 9 yards.
However, when I run ddms.bat in the tools folder and Dalvik comes up it never recognizes my phone. I have tried with the g1 mounted, unmounted, usb debugging on/off (which I also do not know what this means).
Anyone have any thoughts? I did not get any prompts about drivers and I am mounted to my computer.
Read the guides on how to install ADB.
for some reason when i ever i use ddms to take screen shots, i can't just go to take a screenshot, i have to run a logcat first, it will bring up a popup that says "failed!" i then close that and it runs a logcat, after i do that, then i can use it to take a screen shot.
^^ not sure how that matters but I double clicked the adb.exe file, a dos prompt ran a lot of info and disappeared. Also, your signature has a link to SDK 1.5, not 1.6?
Tried DDMS again with no luck.
^ I tried to do a logcat, failed, SS with no luck... again though, the issue is that my phone is not being identified - it would make sense that it would not work if it doesnt even know my phone is hooked up.
Perhaps I will sleep on it as work is in a few hours. I would appreciate any help I can get.
s15274n said:
^^ not sure how that matters but I double clicked the adb.exe file, a dos prompt ran a lot of info and disappeared. Also, your signature has a link to SDK 1.5, not 1.6?
Tried DDMS again with no luck.
^ I tried to do a logcat, failed, SS with no luck... again though, the issue is that my phone is not being identified - it would make sense that it would not work if it doesnt even know my phone is hooked up.
Perhaps I will sleep on it as work is in a few hours. I would appreciate any help I can get.
Click to expand...
Click to collapse
Sorry if this is not relevant, but I had a ton of trouble until I had the newest jave runtime installed. I never had trouble, got a new laptop at work and had no clue why it would not run. the newest JRE fixed it right up. Maybe not your problem but...
Also I like the program "droid explorer". It has screenshot built in.
EDIT.
I have one more thought...I (always have one more thought) try starting your phone in fastboot (camera and power) then back button when the skaters come up) and see if it asks for drivers then.
s15274n said:
^^ not sure how that matters but I double clicked the adb.exe file, a dos prompt ran a lot of info and disappeared. Also, your signature has a link to SDK 1.5, not 1.6?
Tried DDMS again with no luck.
^ I tried to do a logcat, failed, SS with no luck... again though, the issue is that my phone is not being identified - it would make sense that it would not work if it doesnt even know my phone is hooked up.
Perhaps I will sleep on it as work is in a few hours. I would appreciate any help I can get.
Click to expand...
Click to collapse
adb.exe is a command line application, it doesn't have a GUI. To use an command line app you have to 'cd' to the directory where it's located and enter valid commands. I think you can type 'adb help' for a full list of commands.
Try reinstalling the drivers, it took me a few tries to get it working right on Vista (interestingly no drivers are needed for OS X )
Let me start very basic. Is there any "installing" of the SPK? Or, do I just extract the files? I extracted them and created a directory in PATH like the site said to do.
If there is no installation... are you saying for me to get in dos and just start keying commands, and not using any of the files from the zip?
There is no installation, but EVERYTHING for the sdk is ran in command prompt. Meaning click start, click run, type in cmd, then type cd path/to/your/toolsfolder/ then type adb remount see if it does, if not you NEED TO FOLLOW THE ADB INSTRUCTIONS FOR INSTALLING DRIVERS.
I have tried every process I can find in the forum regarding rooting and ADB but I cannot seem to figure this out. I would like to think that I am computer literate and that I know my way around pretty well but somehow this escapes me. I am running Windows 7 64 bit and can't seem to get anything right as far as this process goes.
Is there a rooting/adb for dummies section that someone can point me to?
the sticky wiki for guides at the top of the front page....
try to look around a little before starting new threads.
beyondinferno said:
the sticky wiki for guides at the top of the front page....
try to look around a little before starting new threads.
Click to expand...
Click to collapse
Thanks for your help...I did look around but I still can't get it to work. I've been through quite a few threads. I don't know if I'm missing something somewhere or what.
is your problem your computer not seeing the phone?
i RUU'd my phone earlier today to test out something i did, but then i found out that adb couldn't connect anymore. i'm still trying to figure it out.
Exactly what are ya having problems with?
http://forum.xda-developers.com/showthread.php?t=502010
1. HTC Sync installed?
2. Android SDK downloaded?
3. Debugging enabled on the phone?
4. is ADB showing up in the Device manager?
5. Check this thread out dealing with x64 drivers
http://forum.xda-developers.com/showthread.php?t=560962
Hmmm..
I have Win7 64bit too
I think I just downloaded the newest Android SDK and HtcSync for the Eris. It
works fine for me. What exactly is the issue? You have the phone in debug mode or whatever mode right?
some folks have used PdaNet
http://www.junefabrics.com/android/download.php
first off, I can't get Sync to work at all no matter which version I've tried. Then the drivers won't load for sdk. it just seems like nothing is working together at all.
alright, i figured it out.
uninstall HTC Sync and the HTC Drivers.
reinstall.
done.
justinisyoung said:
alright, i figured it out.
uninstall HTC Sync and the HTC Drivers.
reinstall.
done.
Click to expand...
Click to collapse
yeah just make sure you use the newest HTC Sync for the Eris!
just out of curiosity why the eris? am i going to have issues later down the road?
DanWalker said:
I have tried every process I can find in the forum regarding rooting and ADB but I cannot seem to figure this out. I would like to think that I am computer literate and that I know my way around pretty well but somehow this escapes me. I am running Windows 7 64 bit and can't seem to get anything right as far as this process goes.
Is there a rooting/adb for dummies section that someone can point me to?
Click to expand...
Click to collapse
Alright... what's your main problem? Are you not able to get the ADB driver to work with your phone in Windows 7 64 bit -- if so, do know that it is possible, because I have it working fine on my computer (Win 7 64B).
If ADB driver situation is your problem, do as follows:
1. Download the file below (to desktop for easy access - This is the Vista 64 bit Drivers)
2. Unzip
3. Go to Device Manager
4. Find ADB (It should come up as ADB with a Yellow Exclamation mark next to it)
5. Right click on it, choose update driver
6. When it asks you to auto find the driver or browse for the driver -- choose BROWSE.
7. Set the path to where you downloaded the file, and then click next.
8. If done correctly, you should see a window pop up that says "Successfully installed My HTC driver".
ADB will work after that is complete. To test, open CMD - go to androidsdk\tools folder, and then run adb devices (If serial # appears, there you have it).
Also with the method above, this will allow the HTC Sync application to work as well.
Source: ME, tested extensively and more than once.
DanWalker said:
just out of curiosity why the eris? am i going to have issues later down the road?
Click to expand...
Click to collapse
HTC Sync for the Hero was released before Win7, so the Vista drivers will work but you have to jump through some hoops.
Now the Eris version is the same HTC Sync but it has drivers for Windows 7, it is the same software but is bundled with newer drivers.
Roger that guys, thanks for the help. I will attempt tonight when I get back to my computer.
Ok just got home and am doing the suggested things, after installing the SDK it wants me to install packages and when I choose cancel, windows says the program was not installed correctly. what do i need to install?!
Also no ADB in device manager!
yeah they took out the packages of the SDK, so you have to add them in as needed.
I have a 2nd Win7 box that's an Android virgin, I will try and run through the install tonight(off at 5pm PST)when I get home and I'll document the install.
hang in there.
rlaxton said:
yeah they took out the packages of the SDK, so you have to add them in as needed.
I have a 2nd Win7 box that's an Android virgin, I will try and run through the install tonight(off at 5pm PST)when I get home and I'll document the install.
hang in there.
Click to expand...
Click to collapse
That would be awesome, I'm at the point where I am just about to give up. I have never been so frustrated with a computer. This is the first Windows 7 system I have done anything with and I already don't like it.
DanWalker said:
Ok just got home and am doing the suggested things, after installing the SDK it wants me to install packages and when I choose cancel, windows says the program was not installed correctly. what do i need to install?!
Also no ADB in device manager!
Click to expand...
Click to collapse
Install packages? What? Weird, the Android SDK is natively 32 bit, but will work in Windows 7 64 BIT (That's what I'm running now).
Alright, steps to take:
1. Uninstall/remove everything you did before.
2. Grab the Windows Android SDK -- download it (to the desktop is fine)
3. UNZIP/Extract the SDK
4. Drag the Android SDK to the root of your drive (Local Disk C: )
5. For easy access purposes, RENAME the Android SDK from what you see to something like: androidsdk
6. Open Command Prompt
7. Verify that you can get to the "androidsdk" directory by running the command: cd androidsdk\tools
8. If you can get there -- then good, so far.
9. Now to test "adb" -- Have your phone connected to the PC.
10. While still in command prompt and STILL in the c:\androidsdk\tools: dir... run command: adb devices
11. This should return your Serial #
12. If your serial # shows up, then make sure you can run the command adb shell and see if you get the # sign, which indicates that you are rooted -- If not, then you need to begin the process of rooting your phone.
Also, if ADB doesn't work after this point, do what I told you earlier, I can guarantee that it does work, because I actually did it this morning on my work computer (Which is Windows 7 64 Bit).
Good luck, report back.
Holy crap it looks like it worked!! Thanks Pseudo! Now if I could only get my damn phone to find Sync I'd be all set.
Still can't get sync to register with phone but that's no biggie. But have a small issue that I dunno where to look to find an answer. I'm trying to update my recovery from 1.5.2 to 1.6.2 and can't seem to follow the directions appropriately.
via adb -> Requires a custom recovery (with test-keys)
Code:
Copy recovery-RA-heroc-v1.6.2.img to the root of your sdcard
Boot into your current custom recovery (boot while holding HOME)
Connect your Hero via usb to your pc/mac/...
adb shell
$su (not required if you have root already)
#mount -a
#flash_image recovery /sdcard/recovery-RA-heroc-v1.6.2.img
None of that seems to work lol.
So since we're on the subject does anyone know how to set up the drivers for linux mint kde? I'm brand new to linux and I've managed to do some things but that is just one thing that i cant do so far and after almost a day pf searching this forum and others i just cant seem to get it
DanWalker said:
Holy crap it looks like it worked!! Thanks Pseudo! Now if I could only get my damn phone to find Sync I'd be all set.
Still can't get sync to register with phone but that's no biggie. But have a small issue that I dunno where to look to find an answer.
Click to expand...
Click to collapse
First off, no problem for the help -- glad it worked. What ROM are you currently running, that would be helpful in solving your sync issue.
DanWalker said:
I'm trying to update my recovery from 1.5.2 to 1.6.2 and can't seem to follow the directions appropriately.
Click to expand...
Click to collapse
Alright, lets begin - To upgrade to RA 1.6.2, (You have to be in recovery mode (Home + Power) -- and also have your phone connected to the PC). Then do as follows:
1. Download the 1.6.2 file
2. Copy or move it to your androidsdk\tools folder
3. Run commands below:
Code:
adb push recovery-RA-heroc-v1.6.2.img /sdcard
Code:
C:\AndroidSDK\tools>adb shell
Code:
mount -a
You'll probably get the next line below -- that's okay.
Code:
mount: mounting /dev/block/mmcblk0p2 on /system/sd failed: No such file or directory
Keep going...
Code:
flash_image recovery /sdcard/recovery-RA-heroc-v1.6.2.img
After you do this, the shell should return #, if it does, then run:
Code:
reboot recovery
Now verify that your recovery says 1.6.2.
Good luck.
thatguythatdid said:
So since we're on the subject does anyone know how to set up the drivers for linux mint kde? I'm brand new to linux and I've managed to do some things but that is just one thing that i cant do so far and after almost a day pf searching this forum and others i just cant seem to get it
Click to expand...
Click to collapse
Well, since you've asked a good question, I shall direct you in the right direction. Linux Mint is a derivative of Ubuntu, so this guide should work for you., however do note that I have not tested this in Linux Mint, as I currently run Ubuntu 9.10, but you should be okay.
Go HERE and bookmark this page for reference, it has some good stuff -- Now this guide is not directly for our phones (CDMA HERO), however the directions, if followed correctly... DO WORK and have been tested by me (did this last night) with successful results.
When you get to the web page, start at "Generic Linux Instructions". Also, when you get to the heading "Set up ubuntu to recognize your phone, and the adb/fastboot commands in the terminal" -- step 4 will ask you to create an empty file, use the Ubuntu 9.10 format and NOT the older versions, again this format should work in the latest version of Linux Mint.
Hope that helps. Also, if have problems or want a step by step tutorial (pending how "new" to Linux you are), just ask me or PM me, I'll write one up.
Hello XDA Community.
I'm attempting to install the new RC of CyanogenMod-6 for the Hero CDMA. I'm currently running the stock 2.1 version of Android. I've been following the guides that were referred to in the thread (I tried posting the urls but new users can't do so to prevent spam).
I've successfully rooted my phone and now I'm trying to do a Nandroid backup. I'm running Windows 7 32-bit and have hit a road block with ADB not recognizing my device. I followed the guide put together by Nephron to install the Android SDK. I've spent several hours going through threads and doing google searches looking for the solution. I have debugging turned on and I don't mount my SD drive when I plug the USB cord in. I've used USBDeview as some have suggested to delete current HTC drivers and then reinstall - no luck.
Here is a screen shot of what happens when I plug in my Hero:
See attached - "failedinstall.jpg"
Then I'll go to device manager to manually install the driver (it never allows me to manually select upon connection for some reason):
See attached "devicemgr.png"
And then this is the message I get when I point it to the "right" folder with the drivers:
See attached - "unabletoinstall.png"
So, on the Android SDK site I noticed this message:
"The USB driver for Windows provides support for the following Android-powered devices:
T-Mobile G1* / ADP1
T-Mobile myTouch 3G* / Google Ion
Verizon Droid*
Nexus One
* Or similar hardware on other carriers
Any additional devices will require Windows drivers provided by the hardware manufacturer.
^So is all of this HTC's fault? I've downloaded a couple of different .zip folders from different threads claiming that these drivers would work. But none of them have yet to do the trick for me.
I'm new at this so I have a few other questions as well:
Most guides I've read about how to do a Nandroid backup always recommend flashing a ROM b/f doing a backup. But I want to backup my current stock rom and settings before I flash. Wouldn't I want to create a recovery image before installing any other ROMs? Perhaps I'm misunderstanding some requirements?
Referring again to the thread on the CyanogenMod RC, can someone help me understand step #3? How do I know if it is necessary to update my radio? What implications does this have? I tried looking for info about this on the wiki and I couldn't find anything comprehensive enough to answer my question.
I'd appreciate any guidance!
Before you modify anything you will want to boot into recovery, assuming you flashed one, by holding down Home and turning the phone phone back on(power button). But since you don't have adb working then you probably haven't. You can still do this using terminal on your phone.
Download terminal emulator from market and then download a revoery image (AmonRa 1.6.2 or Darch's 1.7xx) and then mount your sdcard to the computer and transfer the recovery to the root of the sdcard. Open up terminal emulator and type in
Code:
su
cd /sdcard
flash_image recovery recovery-RA-heroc-v1.6.2.img(type the exact file name of the recovery you are using)
reboot recovery
If you had factory 2.1 on your phone then you have the latest radio. The radio can be flashed just like any ROM, but make sure that the radio is not for GSM phones as this will destroy your phone.
Instructions from Android Developers and ADB, Fastboot, and Nandroid for Noob
Download the latest Android SDK.
Unzip to C:\AndroidSDK
Right-click on (My) Computer, and select Properties
Go to Advanced settings
XP: Click the Advanced tab
Vista/7: Click Advanced system settings on the left
Click the Environment Variables button
double-click on Path (under System Variables)
Add the full path to the tools/ directory:
C:\AndroidSDK\tools\
(make sure a semicolon ( separates this new path from all the others)
Latest windows sdk version appears to need: "C:\AndroidSDK\android-sdk-windows\tools", install location may change with further updates..
Run C:\AndroidSDK\SDK Setup.exe
If you get an error about not having Java SDK installed but you do, add the path to 'bin' within your Java installation location to the Path environmental variable as described above before the sdk entry you just made. (eg add "C:\Program Files\Java\jdk1.6.0_20\bin;") This is likely to only be necessary where the 64 bit Java SDK is installed (obviously) on a 64 bit machine.
If it gives you an error about http go to settings and click on "Force http//....."
Unselect all options except for the USB driver
If you can't get the setup to work, download the USB-DRIVERS folder - HERE (Windows XP/Vista/Windows 7)
On your phone, click Settings > Applications > Development and make sure USB Debugging is on.
Plug your phone into your computer via USB cable (it needs to be on). It should say installing drivers if using Windows.
After it installs the drivers, goto the Start menu and type cmd into the search bar (Vista or higher) or click Run then type in cmd (XP) to open the command prompt.
Type the following into the command prompt window:
adb devices
You should see a serial number pop up, it’s the serial number of your phone. This means you are all set. If you do NOT see a serial number, then we need to reinstall the drivers.
Download USBDeview
While the phone is still plugged in, open USBDeview and sort by manufacturer. Find all the HTC/Android drivers and uninstall them all. (Windows Vista requires program to be run as an administrator, otherwise files won't uninstall.)
Once all have been uninstalled, unplug the phone from the USB cable and plug it back in.
The correct drivers should reinstall automatically (check the drivers as they are installing, one should say ADB Device driver).
To check, go to Devices in your Start menu then click on the “Android Phone”. Click on the Hardware tab, and check the list of drivers for ADB Interface under Type.
Done! Now you can use ADB to alter your phone from your computer.
If all else fails try installing HTC Sync software-- http://member.america.htc.com/download/Driver/HTC Hero (Sprint)/HTC_Sync_2.0.40.exe and then removing the drivers for it and then trying to install the android sdk drivers
Or you can dual boot with Linux and all you will need to do is download and unzip android sdk and edit 2 files and everything will work.
WOW>>>>>no that is way to confusing. the best thing to do is install vmware workstation. Then do a virtual WINDOWS XP MODE. from there you will be able to install the drivers and such in order to get the phone to be seen.
the version of htc sync i used for all my computers including win 7 was 2.0.33
if you want it then just pm me and I will get it to you
they don't offer it for a download anymore
this version corrected all my driver issues
I'm trying to install CyanogenMod, unless you can advise me a better ROM?
Doing so, I need to unlock my Bootloader, right? However, after I connect my Sony Xperia T with my laptop via USB-cable while holding the 'Volume up' button, and I attempt to type:
Code:
fastboot devices
into Command Prompt, command prompt says:
Code:
'fastboot' is not recognized as an internal or external command,
operable program or batch file.
So I Google'd it and bumped into this thread.
I'm glad someone found a solution, however I'm stuck.
I unzipped the ADB drivers and tried to install the USB driver windows says:
Windows 8 said:
This program might not have installed correctly
SAMSUNG USB Driver for Mobile Phones.
SAMSUNG Electronics Co., Ltd.
If this program didn't install correctly, you can try installing the
program using compatibulity settings.
-> Install using compatibility settings
-> This program installed correctly
Click to expand...
Click to collapse
When I choose "-> Install using compatibility settings", nothing happens.
When I choose "-> This program installed correctly", well... Nothing happens...
What am I missing? Do I need a Sony equivalent?
Edit: After posting the thread, my PC started installing the SAMSUNG USB Driver for Mobile Phones software. However there is still no progress when i attempt to type in "fastboot device" in CMD...
Bounkass said:
I'm trying to install CyanogenMod, unless you can advise me a better ROM?
Doing so, I need to unlock my Bootloader, right? However, after I connect my Sony Xperia T with my laptop via USB-cable while holding the 'Volume up' button, and I attempt to type:
Code:
fastboot devices
into Command Prompt, command prompt says:
Code:
'fastboot' is not recognized as an internal or external command,
operable program or batch file.
Click to expand...
Click to collapse
Instead of doing it manually, since it doesn't seem to be your thing, why don't you use Flashtool and let it take care of everything for you.
If you want to do it manually, if you're not in the same folder with the fastboot executable then you'll get that error, either change directory into the folder where you have the fastboot executable or add said folder path to your Windows system environment variables.
Antiga Prime said:
Instead of doing it manually, since it doesn't seem to be your thing, why don't you use Flashtool and let it take care of everything for you.
If you want to do it manually, if you're not in the same folder with the fastboot executable then you'll get that error, either change directory into the folder where you have the fastboot executable or add said folder path to your Windows system environment variables.
Click to expand...
Click to collapse
Oh, I didn't know there was some tool that can do it for me. I just Google'd how to install CyanogenMod on my Xperia T, or something like that and their website said do this. So I did.
Say I would do it manually (I'm not, just asking out of curiosity), what do you mean by "if you're not in the same folder with the fastboot executable then you'll get that error". The folder was open everytime I did it? So I don't understand.
Edit: Next problem, I installed Sony Mobile Flasher by Androxyde, it doesn't recognize my phone so I have to install drivers. This thread instructs me to a certain folder withing the Flashtool directory to install the drivers needed (Xperia TX), however, once again, it's not working. This is what Device Driver Installation Wizard says:
Device Driver Installation Wizard said:
X Sony (WinUSB) sa0105AdbDeviceClass (03/07/2012 2.0.0010.30011) -- Install Failed
X Sony Net (02/29/2012 6.0.6000.16493) ------------------------------------------- Install Failed
Click to expand...
Click to collapse
Bounkass said:
Oh, I didn't know there was some tool that can do it for me. I just Google'd how to install CyanogenMod on my Xperia T, or something like that and their website said do this. So I did.
Say I would do it manually (I'm not, just asking out of curiosity), what do you mean by "if you're not in the same folder with the fastboot executable then you'll get that error". The folder was open everytime I did it? So I don't understand.
Edit: Next problem, I installed Sony Mobile Flasher by Androxyde, it doesn't recognize my phone so I have to install drivers. This thread instructs me to a certain folder withing the Flashtool directory to install the drivers needed (Xperia TX), however, once again, it's not working. This is what Device Driver Installation Wizard says:
Click to expand...
Click to collapse
What I mean is that when you type "fastboot" in the command prompt, it's actually looking for a program named "fastboot.exe/bat/cmd, etc.". If you would have been in the same folder you most likely wouldn't have gotten that error message.
Regarding drivers not installing, I'm assuming you're on Windows 8, and you're following a guide for a Samsung phone, which it seems it even directed you to install drivers for a Samsung phone in your first post.
First of all, you need to disable Windows Driver Signature Enforcement before it allows you to install the drivers. You have to do that first, then install drivers, then use Flashtool/or do it manually, by opening the command prompt and changing directories to the folder where the fastboot executable is.
Not trying to sound harsh, but if I were you I'd be a bit careful when following guides and/or dabbling with unlocking your phone, etc.; I think you should either read up very carefully before doing anything, ask questions, or leave it for later when you're a bit more knowledgeable on these types of things, because if you're having problems running a program from a command prompt or are even installing drivers for a different phone and expecting things to work smoothly, chances are you'll mess up while tinkering with your phone, especially considering you're following the CM guide and installing a CM ROM when chances are most people with custom Roms and a T would probably be using a different ROM found here on XDA, though I could be wrong.
Antiga Prime said:
What I mean is that when you type "fastboot" in the command prompt, it's actually looking for a program named "fastboot.exe/bat/cmd, etc.". If you would have been in the same folder you most likely wouldn't have gotten that error message.
Regarding drivers not installing, I'm assuming you're on Windows 8, and you're following a guide for a Samsung phone, which it seems it even directed you to install drivers for a Samsung phone in your first post.
First of all, you need to disable Windows Driver Signature Enforcement before it allows you to install the drivers. You have to do that first, then install drivers, then use Flashtool/or do it manually, by opening the command prompt and changing directories to the folder where the fastboot executable is.
Not trying to sound harsh, but if I were you I'd be a bit careful when following guides and/or dabbling with unlocking your phone, etc.; I think you should either read up very carefully before doing anything, ask questions, or leave it for later when you're a bit more knowledgeable on these types of things, because if you're having problems running a program from a command prompt or are even installing drivers for a different phone and expecting things to work smoothly, chances are you'll mess up while tinkering with your phone, especially considering you're following the CM guide and installing a CM ROM when chances are most people with custom Roms and a T would probably be using a different ROM found here on XDA, though I could be wrong.
Click to expand...
Click to collapse
Thanks for your reply.
I decided to re-install Windows 7. I was planning that anyway.
Now I'm going to start from scratch and see what happens.
I cannot possibly figure out what the heck is causing my Windows 8.1 Installation to not detect my Nexus 6. Google comes up with TONS of results for this issue, but all troubleshooting points to what I have already done.
Plug it in, comes up as "Nexus 6" under "Other Devices" in Device Manager. With the little Yellow ! mark.
Downloaded the USB drivers from here - http://developer.android.com/sdk/win-usb.html attempted to install them and I get an error message. After selecting the folder that contains the driver.
"Windows was unable to install your Nexus 6: Windows could not find the driver software for your device. If you know the manufacturer of your device, you can visit its website and check the support section for driver software"
What I have Tried:
- Installing Drivers with USB Debugging ON and OFF
- Installing Drivers with Connection set to MTP and PTP on the phone
- Disabled Driver Signature Enforcement and attempted to install.
- Downloading Drivers a second time to ensure no corruption was in the file.
- Attempted to install via Android SDK (This appears to work per SDK software, but Device Manager shows no change, and the nexus isnt showing up in Explorer.)
- Tested Nexus on another Device. (Running Windows 7. Literally Plug and play No manual Installation needed. Worked)
I'm at total Loss here, Any other Ideas?
@morbid_bean,
Did you try the Motorola Device Manager >https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
Thanks for the reply. Unfortunately that seems to have done nothing
I'd go w/ uninstall all other drivers first, change cables and see what happens.
Try this:
1) Download the driver from the link in your post, and unzip the files to any location;
2) Open Device Manager on your PC and turn on the option to "Show hidden devices" from the View menu;
3) Right click on EVERY item that could potentially relate to your device (e.g., adb interface, composite interface, motorola, nexus, etc.) and uninstall, including deleting the driver.
4) With USB Debugging set to OFF, plug your device into your PC. Windows should automatically install the MTP driver and It should be recognized;
5) Now turn USB Debugging ON;
6) Go back into Device Manager, right click on your device and select "Update driver software";
7) Select "Browse my computer...", NOT "Search automatically...";
8) Click "Browse", and locate the driver you downloaded in step 1.
EDIT: I don't think you have to disable Driver Signature Enforcement, but if it gives you issues, try disabling it.
morbid_bean said:
Thanks for the reply. Unfortunately that seems to have done nothing
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This is a long shot, but you did install the Java JDK, right?
cam30era said:
This is a long shot, but you did install the Java JDK, right?
Click to expand...
Click to collapse
You do not need the JDK to install the drivers...
efrant said:
You do not need the JDK to install the drivers...
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Click to collapse
I understand. OP has diagnosed his problem as drivers, but if his problem is ADB not connecting to his N6, it could be the problem. As I said, it's a long shot.
OP Here with a status update.
Continued to try some other suggestions. Such as another Cable, another USB port, reboots. Hell I seriously went as far as a whole Windows 8.1 Re-install. I had some feeling that possibility because I am rooted its causing issues; so I even went as far as taking my old Nexus 4 and reverted it to 100% stock to attempt to install the drivers and then trying the nexus 6. But I got same results.
efrant said:
Try this:
1) Download the driver from the link in your post, and unzip the files to any location;
2) Open Device Manager on your PC and turn on the option to "Show hidden devices" from the View menu;
3) Right click on EVERY item that could potentially relate to your device (e.g., adb interface, composite interface, motorola, nexus, etc.);
4) With USB Debugging set to OFF, plug your device into your PC. Windows should automatically install the MTP driver and It should be recognized;
5) Now turn USB Debugging ON;
6) Go back into Device Manager, right click on your device and select "Update driver software";
7) Select "Browse my computer...", NOT "Search automatically...";
8) Click "Browse", and locate the driver you downloaded in step 1.
EDIT: I don't think you have to disable Driver Signature Enforcement, but if it gives you issues, try disabling it.
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Click to collapse
When I follow these steps I was successfully able to install drivers for something called "Android Composite ADB Interface"; "MTP" or "Nexus 6" was still failing. Even after switching debugging on. I still unfortunately do not see anything in Explorer that I can access the Nexus 6's files. Maybe this is an indicator that I am getting closer?
cam30era said:
This is a long shot, but you did install the Java JDK, right?
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Click to collapse
When I installed Android SDK, it told me I needed JDK before proceeding with the installation. So I'm pretty sure I did this.
morbid_bean said:
When I follow these steps I was successfully able to install drivers for something called "Android Composite ADB Interface"; "MTP" or "Nexus 6" was still failing. Even after switching debugging on. I still unfortunately do not see anything in Explorer that I can access the Nexus 6's files. Maybe this is an indicator that I am getting closer?
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Click to collapse
I just realized that the last part on my step 3 was cut off. It should read:
3) Right click on EVERY item that could potentially relate to your device (e.g., adb interface, composite interface, motorola, nexus, etc.) and uninstall, including deleting the driver.
As far as your issue, I'm pretty sure that Windos recognizes the N6 as an MTP device (assuming you have it on MTP) without any additional drivers, so I'm not sure what the problem is. My steps were to get the ADB driver installed, which seems to have worked. (ADB allows you access to your files via command line...)
Sent from my Nexus 6 using Tapatalk
FIXED IT!
I am running a version of Windows 8.1 known as Windows 8.1 Pro N Essentially this is a slightly stripped down version and does not include "Windows Media Player or other Windows Media-related technologies, such as Windows Media Center and Windows DVD Maker" I managed to get this copy really cheap.
More Info Here
So essentially I needed to download THIS Pack/Update which gave me these special features. Including the resolution of my Driver Problem. Rebooted the computer plugged in my phone and it was detected and installed drivers automatically.
Special Credit to THIS thread for helping me with the answer. I hope this can be added to any Driver Installation Guide or Sticky to assist others that may come across this problem.
Glad you got it resolved. I've never heard of Pro N. Another wrinkle in the Windows 8.1 driver issues, it seams.
Recently I have been deving on a friends nexus 6 with 5.1.1 on it all drivers are installed properly device shows in adb i even get adb root successful but it refuses to adb remount for testing purposes even on roms that have modified boot.img's with init.d in them and ro.secure=0 set and adb persistance is also set so there is no reason for it not to mount. I imagine there could be a problem with it mounting system on boot but I am new to aosp 5.1.1 roms and this solution did not work for me it tells me the windows 8.1 version I'm running is not applicable for this update? So if anyone can lend some assistance it would be much appreciated.
The Nexus 6 is VZW unlocked bootloader and rooted twrp recovery all the latest
currently any rom i try i cant mount through adb so testing for themes is impossible?
Pneuma1985 said:
Recently I have been deving on a friends nexus 6 with 5.1.1 on it all drivers are installed properly device shows in adb i even get adb root successful but it refuses to adb remount for testing purposes even on roms that have modified boot.img's with init.d in them and ro.secure=0 set and adb persistance is also set so there is no reason for it not to mount. I imagine there could be a problem with it mounting system on boot but I am new to aosp 5.1.1 roms and this solution did not work for me it tells me the windows 8.1 version I'm running is not applicable for this update? So if anyone can lend some assistance it would be much appreciated.
The Nexus 6 is VZW unlocked bootloader and rooted twrp recovery all the latest
currently any rom i try i cant mount through adb so testing for themes is impossible?
Click to expand...
Click to collapse
Have you tried this:
http://forum.xda-developers.com/showthread.php?t=2588979
Evolution_Freak said:
Have you tried this:
http://forum.xda-developers.com/showthread.php?t=2588979
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My question is: Why would old google universal adb drivers work when everyone else says to use the new google usb drivers in tandem with the Motorola drivers for vzw? Thats the only reason i didnt use the tool is b/c its outdated?
Pneuma1985 said:
My question is: Why would old google universal adb drivers work when everyone else says to use the new google usb drivers in tandem with the Motorola drivers for vzw? Thats the only reason i didnt use the tool is b/c its outdated?
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But alas! It does work, I've tested it myself. Also, you can install the most recent drivers optionally.
Evolution_Freak said:
But alas! It does work, I've tested it myself. Also, you can install the most recent drivers optionally.
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I just tested it and it does not work i still get permissions denied when i try to remount it.
Pneuma1985 said:
I just tested it and it does not work i still get permissions denied when i try to remount it.
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Click to collapse
I don't usually recommend toolkits but you could try this:
http://forum.xda-developers.com/showthread.php?t=2947452
Evolution_Freak said:
I don't usually recommend toolkits but you could try this:
http://forum.xda-developers.com/showthread.php?t=2947452
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Click to collapse
Yup that didnt work either. I get su in adbshell it shows me # so there is su i just dont get why it wont mount at all or pull or push obviously cant do that if it won't mount. And no tutorial I've followed nor solution has worked thus far. As stated above that solution worked for him with windows media center or whatever but that doesnt apply to me. I've done this hundreds of times with many many many devices on windows 7 I've even done it with 3 devices on 8.1 so far no problems this is the only one to give me issues like this.
It's always a bit of messing around with it to get it to work but this is different i have spent hours going back and forth removing all drivers installing new ones using tools etc.