[Q] Captivate phone for IT - Captivate Q&A, Help & Troubleshooting

I'm in IT and plan on most likely getting a Captivate from work for my job. I will be using VPN to connect to my work network (ipsec) and then using a remote desktop app to support people remotly when I am not in front of a computer. (No WiFi at work)
I currently have an iPhone 4 as a personal phone, and I know that I can use the logmein app to connect to computers and use the phone at the same time. I'm assuming I can do this on the captivate also. I was hoping to get the fascinate for the flash, and the fact that Verizon works much better at one of my remote offices, but the fascinate will not be able to do voice + data at the same time right? Also from what I read it has less RAM available.
Does anyone else work in IT and use this phone? What are your experiences with it as far as helping you on the job?

1) ass-u-me : but, in this case, you're correct https://secure.logmein.com/welcome/...oid&campaign=us&destination=/welcome/android/
2) It is likely that the VZW will not be able to do both transmissions at once, based on network type, but since I don't have VZ, or access to a fascinate.. ICSFS
3) Does Verizon really work that much better (actual experience) or is it just what the bars on the phone say... don't trust the bar display as an accurate detail.

fastblack said:
I'm in IT and plan on most likely getting a Captivate from work for my job. I will be using VPN to connect to my work network (ipsec) and then using a remote desktop app to support people remotly when I am not in front of a computer. (No WiFi at work)
I currently have an iPhone 4 as a personal phone, and I know that I can use the logmein app to connect to computers and use the phone at the same time. I'm assuming I can do this on the captivate also. I was hoping to get the fascinate for the flash, and the fact that Verizon works much better at one of my remote offices, but the fascinate will not be able to do voice + data at the same time right? Also from what I read it has less RAM available.
Does anyone else work in IT and use this phone? What are your experiences with it as far as helping you on the job?
Click to expand...
Click to collapse
I can give you some incite in the IT category. I maintain multiple networks with the company I work for, and there are a handful of apps on the market place that act as an RDP connection for logging on to servers and whatnot with a FQDN (Which I'm sure would work with the IP, but haven't personally tried it). Of course, if you use listen/forward on certain ports, you can get into those as well. My company uses a program that utilizes an instance of VNC to manage the workstations. I haven't had the time to sit down and try to crack that one yet, but I'm sure it could be done somehow. Our company just made the switch over to Google Apps hosted email so I've never used Exchange with it, but I've heard it works just fine.
I'm thinking here........
Ah yes, we all use Outlook. Calendar invitations import right into Google calendar perfectly. Contacts/email can be synced using Samsung Kies, but only with the default TouchWiz launcher, which I do not prefer. Dropbox works perfectly, yay!
Off the top of my head that's all I can think of. If you have any questions regarding certain areas, please let me know, and I'll give you as much info as I have.
* Oh, and I can confirm, Verizon does not support Voice+Data at the same time. My buddy has a DROID X and he can't even get an email while on a call, much less have an RDP session going.

Here's my IT experience. I personally think the stock email has issues. Everything works fine except for 2 things:
1. Emails are not instant. I thought I had a bad phone, swapped it, and no improvement. With any other phone I had previously owned (iPhone 3g, HTC Fuze, Blackjack II), emails would always arrive at the same time or even before Outlook would get them. Now I get anywhere from 30 seconds to 10 minute delay.
2. No NTLM support. Even with an iPhone I can connect to local wireless using Safari and use my domain authentication to access our intranet. I have yet to find a way to negotiate windows authentication on this android. I hear that mozilla is putting out a mobile browser (Fennec I believe) that may support it. Or hopefully 2.2 will add this functionality.
There are clients for RDP and even a couple for VNC. I installed one for VNC but never used it. I used WYSE RDP and love it.
Other than those 2 issues,i love it. I haven't tried setting up the VPN yet (pointless to me without NTLM), but that's all I'm missing.
I wish I had a tab or phone that I could install something like an admin tool pack on that would give me Active Directory tools on the go (besides the obvious RDP to a server). Maybe I'll have to wait for a windows phone 7 tablet........unless someone knows something I don't, I'd loved to hear some good news.
Sent from my SAMSUNG-SGH-I897 using XDA App

I am in IT as well and find this to be leaps and bounds better when coming from blackberry 9700
I use remote rdp and logmein ignition. I have direct push with exchange 2007 and the Gal is supported.
One complaint i have is with the email client. If you have rules setup to automatically sort mail without it being read, gl finding it on the phone. I had to turn all rules off and have everything delivered to the inbox.
Other then that i can pretty much do everything i think except dell drac console. But i hardly ever need to use those and if i did, i got bigger problems and should whip out the laptop.
Sent from my SAMSUNG-SGH-I897 using XDA App

I'll second what was said here, as a server admin, my phone is indispensable. I use VNC and RDP all the time, leave my home computer signed into VPN(it's a work provided laptop that has port 3389 forwarded) and just RDP into that, and then use it on my work domain. Or use the mobile AP functionality with a netbook running 7 Enterprise w/ VPN. No worrying about hotspot locations.
Exchange works great for me on it, no issues with active sync on E2k7. I do kind of wish we had an OCS 2007 R2 compliant messaging app for it. That's about all I could really use that isn't already available.

swedishcancerboi said:
1. Emails are not instant. I thought I had a bad phone, swapped it, and no improvement. With any other phone I had previously owned (iPhone 3g, HTC Fuze, Blackjack II), emails would always arrive at the same time or even before Outlook would get them. Now I get anywhere from 30 seconds to 10 minute delay.
Click to expand...
Click to collapse
For me, ActiveSync to the Captivate is as fast as my BlackBerry 9700 using BES which is pretty darn fast! Now if only the email client worked with all my sub-folders and allowed me to move emails, etc., I'd be happy.

Search for issues with IMAP and Exchange accounts on the ANDROID platform. I've personally had my IMAP and Exchange email accounts disappear from my phone completely, 3 times in the last month.
This is a know issue across all the Android phones and a problem that is still present in Froyo, kinda disappointing that Google can't get their act together and fix this MAJOR issue.....

There are great email replacement apps out there that solve the problem. The best replacement in my opinion at least is K9. I wouldn't use the version in the Market as it's a few versions old but the latest releases can be found on the googlecode page.

Replacement Apps???
I never needed a replacement app on my BlackBerry or Iphone so I could receive email? That to me is just plain absurd and unacceptable.

Josh K. said:
Replacement Apps???
I never needed a replacement app on my BlackBerry or Iphone so I could receive email? That to me is just plain absurd and unacceptable.
Click to expand...
Click to collapse
Android is in its infancy. How many version of windows mobile where there before you got activesync direct push access? Did you have exchange support on the original iphone?
Clearly anyone with a brain can see that the android platform is the most open platform today and compared to all others is more like an actual computer then just a phone.
I came from a blackberry and I hate to admit that I was a fanboy for the last 5 years or so... But after going android, the blackberry is the biggest pos and I give RIM 2 years before they become PALM.
The fact that you can run a 3rd party app that can handle your email, your phone or your sms functionality is amazing. However hard developers try to make a one size fits all... it may work for majority, but not all.
I have had zero issue with android and exchange activesync. My accounts don't disappear. Maybe you should take a look at your environment and see what is going on behind the scenes on your mail server or probably at your crappy anti-spam filter. I got emails instantly on my captivate before i get them on my computer, just like my blackberry did.

Yeah, must be my filters causing the account settings to be wiped from my phone on multiple accounts instantaneously....
Come on dude?
http://code.google.com/p/android/issues/detail?id=4866
Kinda hard to make progress on a platform when your preventing the corporate world from adopting due to serious issues with non Gmail accounts?

I'm a Sr. Sys admin and my experience using the captivate on the job has been great. By connecting to our wpa2 enterprise I've SSH'd into routers and switches using Better Terminal (BTEP SSH Client). It's great not having to drag a laptop and a rollover cable into a server room while working with a switch. I've used the WYSE's beta client which supports RDP, VNC and VM View. I'm also a big fan of Astro file manager which has an add-on for connecting to SMB shares. We've also setup a Rove Mobile Admin server. it's an SSL encrypted publicly accessible server which utilizes an android app from which i can manage everything from BES, to SQL, to Exchange, to AD. Its an expensive license but very very well worth it. and while i do think the stock active sync client is usable i've found that TouchDown offers a much more advanced product complete with meeting invites and GAL support. Again, this is a great phone for for IT work!

Hmmm, I just wonder what is different about the heartbeat to Exchange with Android than it is with every other phone. I agree it could be some mysterious setting that needs adjusted on Exchange, but I'll probably worry about it after we upgrade from 03 to 07.
Doesn't matter......phone rocks.
Sent from my SAMSUNG-SGH-I897 using XDA App

i am a sytems and network admin, droid x with and touchdown and logmein has never failed me. wifi teathering with a laptop is great too.
Sent from my DROIDX using Tapatalk

Related

FROYO and Exchange security not really there yet

Hello,
i am running Froyo on my nexus one.
When configuring a new Exchange support, i get:
""SETUP COULD NOT FINISH.
This server requires security features your phone does not support""
Touchdown is working fine and reports the following securities features:
Allow simple password
Password/PIN required
Failed attempts 10
Min length 5
Min Complex 3
Timeout 1800 sec.
Password recovery
So the question are:
1) Which of this securities is not yet implemented natively in froyo?
2) Will it make it in the final froyo release?
If any of you has some inputs, it would be nice to share.
Thanks in advance!
Best
dico
Sorry I cannot help with your problem other than to say that I have exactly the same issue. I am really shocked that Google have not got this fully working. We are hardly talking about a new protocol here!
Whilst I have Touchdown and have done since moving to Android last year, this single problem has stopped my company giving everyone Android phones. Come on Google, get it sorted!
Maybe because the foryo we got is not final? Ever thought of a unfinisched product that you use, is not finisched?
jaapschaap said:
Maybe because the foryo we got is not final? Ever thought of a unfinisched product that you use, is not finisched?
Click to expand...
Click to collapse
I think the point is that proper exchange support should really have been there from day one.
You just don't build a serious, high end smart phone with out proper integration to corporate mail (read exchange ).
Unless you're Google apparently.
badomen said:
I think the point is that proper exchange support should really have been there from day one.
You just don't build a serious, high end smart phone with out proper integration to corporate mail (read exchange ).
Unless you're Google apparently.
Click to expand...
Click to collapse
Well, I work and live in the corporate world and use my phone as such a device. I guess I sort of agree with you there about the exchange support, I can't really legitimize why they didn't incorporate this almost-brainless sync method.
Does the security policy of your works exchange server require to have a screen lock pin, specifically mobile device security policies? I noticed, after wiping from Froyo(with screen lock pin prior to EX acct) to CM and then back to Froyo(no screen lock when configuring), that I received an error that setup could not finish, I assume this is because without having a screen lock policy set up on the phone the exchange server will not authenticate to my device. Check that out. Also, this is not a finalized product.
Mine works fine...and I manage the Exchange system here...no problems.
My biggest issue is that Google has provided half-ass support for Exchange, and this version is no different.
You can't even move an item to another folder from the inbox with the stock Froyo.
The Desire Rom has the functionality and ability, best interface and options compared to the stock Android.
The stock Rom sucks honestly...if it weren't for Desire...I would still have my iPhone, even they figured out, licensed and got working properly the Exchange support 18 months ago. Windows mobile devices have had this for 3-4yrs.
My first post! May as well make it contributory.
It is interested to note that one may need a PIN lock set up first *before* adding an exchange account that requires one... I know I haven't been able to get our 2.2 Nexus One's to connect to our corporate Exchange Server for my girlfriend and I.
Let me go change to a PIN lock and see what happens when I try to add the exchange account...
Yep, no go still. "Unable to open connection to server."
They really need to add a Verbose button to these error messages.
still not working
Hello,
I tried setting up a PIN code before starting up the email application.
Does someone knows where to find the email app log file to see what is not good?
Thanks in advance!
best
CJ
To be honest, I tried using touchdown (which as great as it is, still lacks a lot of features), then tried using the Froyo Email/Calendar apps... Nothing has ever worked smoothly with Exchange + Android. I ended up migrating my email server (luckly it is only a personal email server) to Google Apps, and I have never been so happy with the performance and stability.
It is a tough cookie to swallow, but gmail is much better then Exchange on Android...

[Q] instant messenging fot this phone? is there any?

i love the phone... love the interface... but i do a lot of IM'ing thru yahoo,gtalk, and FBchat and i cant find any app for that...
i thought all phones should have that... and i was surprised the windows7 phone dont have this feature.
so if there is no IM client i can use, i consider this phone FAIL for me. Will return
Yes there is a free IM chat in Windows Phone 7 Market Place. Look for Messenger WP7-2 by Miyowa. It functions very simliar to desktop version of Live Messenger.
But thats only for messenger... I do a lot on yahoo chat and gtalk... Thats why im beginning to hate this phone. I cant use my phone nemore to chat. Im stuck on my laptop for now.
Is there any news on having a universal chat client for this phone?
Yes ... I understand what you are saying. I think those would be developed fairly soon. This is a new Phone OS and the more phones that are sold, the more likely great apps will be developed. That said, some basic items are missing that should have been included in launch.
I wonder if you can get to Google chat through logging into Google account via the browser. I`m going to try that along with Yahoo.
I think the reason for the delay in Chat apps is that WP7 offers no Socket communication at the moment. Everything has to be done with Web Requests. Since most Chatting programs use a TCP or UDP port it may take a while until either someone develops a Web interface for those services or Microsoft update the SDK.
And a quick note... I tried Google Talk via the webrowser. It requires a plugin, but when I tried to download the plug in it says windows phone does not support .exe files.
Yahoo chat was more promising, but Adobe Flash 9.0 needs to be installed. Flash is not supported yet on the phone. It wouldn`t install so web chat through browsers won`t work at this time.
Let`s hope the chat clients are released quickly !
this looks interesting !
http://mim.live.com
I tried it through the phone's IE Browser and it seems to work !
I hope i will be soon... Coz i really need a IM client that works Yahoo and Google
Another interesting note. In my MSN Mobile Canada app, there is also a place to login to IM. Never knew it was there !
hahaha even the zune hd has a messaging app where you can message on Live IM and Facebook chat.
Does Zune HD have Google and Yahoo chat ? If yes, then that would be a good sign Microsoft would bring it over to WP7. Even if there wasn't, I can't imagine that it would be very long before it is available to WP7. They are paying developers big $ so I'm sure there will 1000's more apps and IM clients on the way. What Apple did in 5 years with iPhone, Microsoft will do in half the time if not less.
I really love my HD7 and WP7. Everything that's available just works with nice looking interface.
Like all of you, I need YM, Facebook Chat & GTalk badly. Without these, I could never use my HD7 as my main phone.
I am also enjoying my HD7, it just has to be understood that this OS isn't a month old yet and the development of new apps take time, they cannot just be ported over from previous OSs. I for one like the direction this OS is going....still waiting patiently for a tethering app.
I think people are letting MS off the hook when they say its a new OS that why some thing are missing. The first Pocket pc phone edition that came out in 2000 had MSN messenger. That was 10 (Ten) years ago.
Yes there certainly was a few features missing out of the gate. No doubt Microsoft will fix. Now that they have the phone out in the market we either return it, or find ways to make it work until the app is developed. I know my iphone was missing features when I bought it but Apple finally came around.
As for Yahoo chat, try logging into http://m.yahoo.com/messenger from the browser. It seems to work quite nicely. Again short term work around.
And on the theme of accessing chat clients through mobile browser (two examples provided earlier), here are a number of Web-based (cloud) IM services that are either free or have a small charge for paid service. Seems to be very good solution as many of them integrates all chat clients into one interface (kind of like Fring).
http://im.about.com/od/joiningtheimworld/tp/web-based-chat.htm
alabij said:
I think people are letting MS off the hook when they say its a new OS that why some thing are missing. The first Pocket pc phone edition that came out in 2000 had MSN messenger. That was 10 (Ten) years ago.
Click to expand...
Click to collapse
there is a messenger app, what's the problem?
nrfitchett4 said:
there is a messenger app, what's the problem?
Click to expand...
Click to collapse
And it was updated over the weekend, a vast improvment over the first version
sutt359 said:
And it was updated over the weekend, a vast improvment over the first version
Click to expand...
Click to collapse
the point is, it should be a default on every Phone... Instant messaging should be on of the defaults of this new WIN7 OS
this messenger i think is a third party app...
tux-lover said:
the point is, it should be a default on every Phone... Instant messaging should be on of the defaults of this new WIN7 OS
this messenger i think is a third party app...
Click to expand...
Click to collapse
apparently microsoft hired this 3rd party to make the official app.
And if its so important, then why do I not know one single person that uses it???
I think it is a cultural difference. In the USA, we tend to stick to text messaging since most of us have unlimited texting on our smartphone plans.

Using Nook Color for Business?

I am wondering if anyone is using their Nook for business. I found a great case that is very professional looking and now using it for work. I keep my pro articles and docs I need to read/review in meetings on it. I just send them up via dropbox from my computer and then download them. I rooted my nook so I could use Kindle and Nook books - have lots of business book on Kindle previously.
I was using productivity apps on my phone but now use them on nook as the screen is better. The following apps are used daily: Astrid, Pure Messenger, gmail, email for exchange, reading apps including Kindle, Nook and Zinio. I also use Pulse and Audible. I am also using ThinkingSpace as my mindmapping software - I have it synced with Mind Meister.
The only downside is not having 3g on the Nook.
What or how are others using Nook for work?
rehuxley said:
I am wondering if anyone is using their Nook for business. I found a great case that is very professional looking and now using it for work. I keep my pro articles and docs I need to read/review in meetings on it. I just send them up via dropbox from my computer and then download them. I rooted my nook so I could use Kindle and Nook books - have lots of business book on Kindle previously.
I was using productivity apps on my phone but now use them on nook as the screen is better. The following apps are used daily: Astrid, Pure Messenger, gmail, email for exchange, reading apps including Kindle, Nook and Zinio. I also use Pulse and Audible. I am also using ThinkingSpace as my mindmapping software - I have it synced with Mind Meister.
The only downside is not having 3g on the Nook.
What or how are others using Nook for work?
Click to expand...
Click to collapse
I use mine a bit, with a few device caveats, and a few work-releated caveats..
We use Google Apps at work, although it's behind a Single Sign On so I can't directly sync against it but I copy events to my personal calendar, which I can sync, so all good there So I use several apps to keep up to date on my 3-4 meetings a day, primarily Widget Locker with Android Agenda Widget in it so I can quickly glance at where I'm going next. Touch Calendar is great to quickly see what's going on this week.
I have my work GMail up in Dolphin HD all of the time, works pretty good although Dolphin itself has the "scroll up/sideways" to do different things utility and sometimes I wind up doing that instead of something I intended to do in GMail itself, but it's not a big deal.
I use SpringPad to track my todo's and my 'waiting for's and I primarily input them on the computer but I can look at them, or input them, at any time using the SpringPad app.
I also use DropBox for some documents, but most of what I look at is deemed confidential so I have to be careful there. GPG/APG can help there to encrypt files.
I use EzPDF and Documents to Go to review documents, which works out pretty well in most cases. I have a pad of paper and the tablet and I can go anywhere if I need to review something. I share an office and my officemate is quiet, but it's nice to be able to go out to the courtyard at work and sit outside and do work.
For some reasons I can get into Google Talk directly, even though I can't sync my overall Google account from the tablet directly, so I use that for work IM'ing when I'm mobile.
There's many times I have to go to a lab in order to sit down with some hardware I need to work with and instead of dragging out my laptop along with me I just keep up to date on email and work IM's on the tablet.
The couple of Android caveats I have are poor WPA2 Enterprise support, but that at least can be worked around using the Wifi Advanced Config Editor in the market, which is brilliant and works great.
The other, which is more difficult to work around, is no global proxy support. At work I can't do anything externally, INCLUDING Gmail, without going through a proxy. To work around this I have set up a secure AP in my office connected to a CentOS box which transparently proxies me through the work proxies. Opera, and maybe a few other browswers, can also set up a proxy but I'd have to set/unset it all of the time.
If work would allow us to access GMail without the proxy, that'd help out a lot there. But it doesn't help the next issue... Syncing my Google Account I can't do at work at all; can't proxy that. I have to tether to the phone in order to do that, which sucks.. So if I have a meeting that's happened today or a change today, I usually wind up pulling out the phone to look instead of the tablet.
I have tried to use my nook in various work related occasions, but it always seems to fit in less smoothly than its Apple counterpart.
The people that I work with that use iPads usually get that instant credibility that takes some effort to justify when using the Nook. Almost as if most people assume it to be some sort of gaming device or something less capable of getting things done. Like op I have been looking for a case/cover that can help to achieve a more professional look to help fight this stigma.
When I was working in Retail, I would often use my Nook to look up items online that were not available in store as our network did not allow any connections to the web. It has probably paid for itself in the commissions it got from using this method.
These are some great tips. I forgot to mention that I use Evernote. Like Springpad it is great for saving pages and articles into organized notebooks. Very handy.
Does anyone use their phone as a mobile hotspot to wirelessly tether the nook when no other wifi is available? I am not sure how to do all that "proxy" stuff but I will do some research on it.
Are you running the stock os or a rom? I just got my Nook Friday for work use instead of a 10 tablet.
Sent from my SCH-I510 using Tapatalk
i would LOVE to use my nook, especially in meetings. but as an architect, there is not a revit/navisworks/bim program. there is the cad program, but i would rather use the pdf's for the project, unless i need an 'on the fly measurement', then the dwg would be helpful. though i havent attempted to access the network at the office yet, since the wifi is outside the firewall.
I can't get my Nook on a private network the way other people are able to get their iPads. The current problem is the proxy servers - (I work for a very large mulitnational with a 2-letter abriviation..)
I miss a camera
Blackhammer221 said:
Are you running the stock os or a rom? I just got my Nook Friday for work use instead of a 10 tablet.
Sent from my SCH-I510 using Tapatalk
Click to expand...
Click to collapse
with the rooted ROM. You cent get all the marke apps listed above doing so. Some are available but not all.
An app to try for those on Microsoft Corporate Exchanges using Microsoft Communicator is the AndrOCS Beta.
It is beta but worked (but did FC once on me) when my laptop was getting rebuilt for Windows 7.
IM is very useful for internal communications.
I mainly use my Nook for reading/reference only at the moment (although have calendar, and todo). SpringPad has also been very useful as a reference store for me as well.
Thanks. I rooted today, but I am having trouble with the Market. I am reading thought the root posting now. Thanks again.
Sent from my SCH-I510 using Tapatalk
I've had some success using it at work (and at home for work). In addition to the usual; evernote, k-9, gmail, imo for messaging, the one I've found surprisingly useful is ConnectBot, an SSH client, and androidVNC. I'll use these two to connect to clusters or my main desktop and start / stop / check on jobs. I will admit, VNC on the nook is a bit of a pain (I don't have a keyboard or mouse), but for starting analysis programs that are already written it's passable.
My current dream is a method of syncing the output to the projector, so I can give quick update presentations on the nook.
Also, thanks for the tips on the PDF readers, I may get that EzPDF, I've been looking for one that does annotations well.

Droid 4 Exchange Server Security: How do I remove?

Phone rooted, I swear I read something a bit back about ripping the encryption settings out of the phone so that I can connect to an exchange server without encryption/pin lock, but I cannot for the life of me google it back up. I like the stock email client and would prefer to continue using it, and the older email client I installed refuses to work with the exchange server. Aaaaand I like the little email widgets.
Can anyone point me in the right direction here towards what I need to do to set up my exchange account without it enforcing encryption/pinlock/camera disabling? It's my school's account, and there IT guy simply told me they aren't going to disable it on their side.
And besides free wifi tether, if there is anything else cool we can do once this phone is rooted, that'd be nice to know, too.
punkonjunk said:
And besides free wifi tether, if there is anything else cool we can do once this phone is rooted, that'd be nice to know, too.
Click to expand...
Click to collapse
AdFree is pretty sweet...blocks most ads (won't block audio ads in Pandora, though)
Yeah, adfree is pretty awesome. Titanium sounds neat, too, but I'm a little skittish about freezing anything that's needed to run the phone, and so far it's impossible to slow this thing down anyhow, but it may be useful. I can't seem to find an overclocking app that's tailored to this phone, but my understanding is that motomizer works and the internals are basically the droid RAZR. Tinkerin' with that a bit.
I found one thing regarding the email client and it's lock downs, but it suggested installing an older email client which apparently doesn't have a widget, and a fix involving adding and removing the account and then removing security settings, but neither of these worked.
siiiiigh. It's my schools email, which is really frustrating. I don't understand why they'd have those securities in place at all.
The reason that schools have hardcore security in place is because the teachers and administrators use the came e-mail client... it has to be secured in order to protect sensitive info.

Making People think Note is secure!

The company where i work does not let me sync my note to the office outlook server quoting security issues. When i asked them y, this was their reply "As for Galaxy Note, unfortunately that device does not have all the basic security requirements we would want. The most important of them is that the device does not allow a remote wipe on the device or on the SD card.
Therefore, we are unable to let it connect to our infrastructure.
. I know we have remote admin in all Samsung phones and can use it from Samsung Dive site. Is this feature different from the ones available in Iphones (my office allows iphones and BB to sync )
ravi_buz said:
The company where i work does not let me sync my note to the office outlook server quoting security issues. When i asked them y, this was their reply "As for Galaxy Note, unfortunately that device does not have all the basic security requirements we would want. The most important of them is that the device does not allow a remote wipe on the device or on the SD card.
Therefore, we are unable to let it connect to our infrastructure.
. I know we have remote admin in all Samsung phones and can use it from Samsung Dive site. Is this feature different from the ones available in Iphones (my office allows iphones and BB to sync )
Click to expand...
Click to collapse
Tell your IT guys to get the Good application supported from the market. The ratings of it are bad in market but it works anyways. My company uses it for Android devices which are stock (non rooted). Good app allows the office data to be remote wiped and can even wipe the whole device in case it is lost.
Hope this helps!
I think Samsung Dive provides everything you could want. Alternatively install an antivirus on it - such as Lookout. The premium version will also provide full wipe and disable features.
Do your IT staff know much about Android phones?
This being an mnc they compare the phones to the us version and deny support saying that it sites not meet the required security features. This is so irritating, they won't even let us sync the mail.
Sent from my GT-N7000 using XDA
If they are using Exchange server it will remote an device that connects to it. I don't know about lotus note/domino server tho. Do you know which mail server your work has?
your it dept are twits...they really need to educate themselves better...
kawgirlval69 said:
your it dept are twits...they really need to educate themselves better...
Click to expand...
Click to collapse
As a corporate email admin i totally agree!!
Sent from my GT-N7000 using xda premium
+1 to all the above...
If they're looking for some noted security, Norton mobile (although not the highest signature detection) has full remote wiping services.
Sent from my GT-N7000 using xda premium
We also use the Good for enterprise application here on Android and iOS devices (around 300 of them). It works pretty well.
Android will also sync to an Exchange server via Activesync which should be an encrypted connection, and data can be remote-wiped either by an admin or by the user via OWA. They can also enforce a lock key via a certificate installation.
They are either lazy, incompetent or both. Although, Blackberries _are_ more secure than either an Android or iOS device as the Exchange support is ingrained in the OS rather than as a separate layer.
Get Touchdown from the Market. It respects the Exchange security policies in app, which is really all the Exchange admins need worry about. Upside is that if a wipe command is sent, only Touchdown gets nuked, not your whole phone.
Why the Exchange admins should care about the whole phone is beyond me. Worry about a bad guy running around with corporate data on the device.
None of them think. When i send them the details on how android is also safe they simply forward it to another person. So frustrating.
where do u work if u dont mind telling me. Because im working as Blackberry Support for few company.

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