help cant connect to network or save proper network or sms settings - Captivate Q&A, Help & Troubleshooting

a quick history of what I've done so far
Sumsung I897 captivate from ATT unlock and being used on Telus network was working great for about 4 days, then all kinds of problem started cropping up.
Phone came unlocked, I rooted using update.zip from xda, installed rom manager and started removing ATT bloatware, entered SMS and APN info which worked fine.
Yesterday I noticed that where I once got good reception I was now getting nothing and would have to drive down the street before I would get something descent. I thought maybe I'd put it back to stock with rom manager and see if that would help which it did not. It actually made it worse, decided to go all out and use the Odin3 one click downloader just to make sure I was back to stock firmware. This didn't work either but now I can enter the SMS and change the preferred network type but it doesn't save. Preferred network type is grayed out and even though I can change it it never save same as SMS.
Now I can't hold connecting in my living room where my wifes Milestone gets full bars. I tried taking the phone to where I had the best signal and change the preferred network, SMS, and set the network operator but it doesn't save any info, can't find on operator half the time on manual or auto and gave me an error and logged it to #*9900#
I've been at this for 2 days straight and can't figure out how to get it right back to stock, it seems to keep hanging onto the same preferred network and not saving anything I enter.
What can I do to get back to stock, and it has to be something that wipes everything clean, clean, clean, because even the GSM disconnects stay logged under *#*#4636#*#*
***I desperately even tried pulling the batt and SIM card for the night in hopes that would do something.

So, if I'm understand what happened correctly, you bought an unlocked Captivate, rooted it, deleted some bloatware, entered your Telus APN info and everything worked awesome for about four days. Now everything has gone down the hole. Is that right?
If that is the case, then we need to figure out what changed. Using Odin3 would have definitely put you back to stock/unrooted your phone, I don't think you could go back any further than that. If I were you, I would act like I first got the phone. As in, I would do everything you did to it, as if was day one. At one point, everything worked fine. Try to recreate that. You can always look into exchanging it or perhaps Samsung customer support can give you a little more insight to what's going on. Here's the number if you want to try them out.
Samsung customer service - 1.800.726.7864

Thanks, I've gone through the process a few times today from start to finish trying to figure it out ... maybe some of the problems aren't real problems and just limitations that I didn't know where their. I've since flash with odin3+re-partion to the bone stock i897UCJF6 as in not the one click method. It loaded fine but still have the same issue, I can't set preferred network type or get it to keep the number entered into SMSC. I think if I can get passed that I'll be be one the up side of winning. I keep noticing that the log of GSM disconnects never clears or the usage statistics under *#*#4636#*# , I'm thinking its in the same area that other bad data is being held onto instead of being cleared when flash firmware or factory reset.
Is anyone able to change preferred network type? maybe I was never able to change it but I think I should be able too.
I may be wrong in assuming this but I don't think ATT is going to be interested helping me connect one of their handset that I'm trying to use on foreign network, but I could be wrong and is an open option.

*#*#197328640#*#*
debug screen
phone control
network control
band selection
wcdma band
wcdma all
menu->end
used this to lock my phone to WCDMA only so that problem is solved
*** never mind posted to soon it still didn't stick after rebooting
be carefull using the service menu as I have no idea what most of this stuff does

I got the SMS service number issue fix by taking out my sim, swapping in another known working sim from the same network, setting the service number, pressing update and then swapping back. Before every time I tried to update the service number it spit out an "update error" can anybody tell where the SMS config data is stored? on the phone or sim.
The only problem I'm having now is with reception which maybe fixable if I can set the preferred network to WCDMA only. But the button for that option is a light blue colour vs other phones that I can change this setting on. Does the blue mean anything like a locked function or something that set by the firmware as unchangeable?

Related

Nexus isn't finding network :mad: Help is needed

My Nexus was on 5.0.41, all working sweet, then it stopped "finding" the network. No update, flashing or anything was done prior to the problem.
I tried a SIM from another provider, but still - the "No Service" is written on screen, and when I try to search for networks, it says "Error searching for networks".
I then tried the following ideas (nothing helped):
- Reflashed the Radio image.
- downgraded the Radio image.
- Upgraded it again.
- Flashed the Stock ROM (unrooted and rooted).
- Flashed CM5053.
All was done with wipes as needed.
Any suggestions will be more than welcomed!
Can the device just get bricked like that? with no reason?
It sometimes identifies the SIM's provider (Orange for example) but always with No Service.
It sounds like your SIM card slot isn't holding the card in tight enough to make full contact... try putting a business card, cut down to size, between the SIM and the phone's frame (note, not the contacts side, but the back side) to force the SIM down onto the reader tighter.
If that does nothing, not sure what to tell you?
it didn't help
I'm Italian and I have the same your problem .. I only work in 2G GSM'...ve tried to see if you do so?
I opened another tread here Forum
You need a new SIM.
I just had this problem on Friday. The SIM some how falls of the network and your provider network will not allow it to reconnect.
I can't remember, but if I am right Orange is owned/owns by T-Mobile. Hence they have the same network.
The puzzling part about this is why it happens. This is the second SIM I have gone through with my N1, I also had one go with my G1, my sister bought that G1 and the SIM went out again. My mom bought her G1 same day as me and hers has died once. My friend has a MT3G and his has died two times now. I find this extremely annoying.
I tried every suggestion on the internet for repairing or troubleshooting a SIM. It is a waste of time. Well, everything short of dropping it in isoproply alcohol to clean the contact.
I tried a 2G and a 3G SIM on mine, and had the same result, so my problem is different.
My device just doesn't register with the network, no matter what provider or SIM generation I choose.
Can I ask for a RMA if I unlocked the bootloader?
I do not know you definitely do not pass it under warranty
Ryan then you say you clean the contacts of the nexus or the sim with isopropyl
Mine is now doing that as well and so far everything that I tried isn't fixing it. I get it to connect briefly with edge and then nothing. I am going to try a new sim tonight after work and see if that helps, otherwise unsure of what to do after that...anybody got any answers or suggestions?
I've been suffering from this... have an RMA coming but I got mine to work. Make sure you also have CDMA preferred on there or whatever the default is. If it says unknown you have to reboot the radio somehow. I pulled my battery, waited 5-10 seconds. Then i went and checked airplane mode on and off. Then i checked the service menu again. I can't remember if i had to pull the battery another time but it came back from "unknown" to cdma preferred. You can also try turning the radio on and off via the service menu. Finally select your radio bands for your region by pressing the menu button under phone information again in the service menu and select radio bands. I'm not sure if automatic is a good or bad idea but it couldn't hurt testing it if you still have some issues even after selecting your region specific bands. After this you should be able to maybe search and register or you may need to turn the radio on and off again via airplane or the service menu. I played around with it alot to get it running again.
Also I'm tmobile usa using the one for t-mobile bands. I'm not sure if CDMA preferred is a world wide setting or if its gsm or something else.. but the bands are specific to your region definitely.

Someimes My Nexus One won't send text messages or make phone calls unless I reboot :(

I have an unrooted ATT version of the nexus one. Randomly about 1 or 2 times a day while I am texting I will get a failed to send message and no matter how many times I try it just keeps failing. It won't allow me to send texts to anyone else either. however I continue to receive texts which is kinda odd.... the worst part is that always while this is happening I cannot make or receive phone calls this is very frustrating since I could be missing phone calls and wouldn't know it until I try and send an SMS or make a call. I have tried a lot of different things such as setting my bands to USA and setting my network preference to WCDMA Only but to no avail... I also tried a factory reset... also if I try and toggle airplane mode or turn off the radio it just crashes and I need to reboot.. if i try checking the SMSC while this is occurring but hitting the refresh button
I get refresh error and if I try and update it with the correct number I get update error... I really love my N1 and would really appreciate anyone who could shed some light on this issue
Re: My Nexus One won't send text messages or make phone calls unless I reboot
Could this be an AT&T network issue? I had similar symptoms with my HTC Hero (admittedly running EDGE) in certain parts of San Francisco earlier this year. It seemed to be the result of network congestion. Does this occur in a city or other urban area?
Sent from my Nexus One using the XDA mobile application powered by Tapatalk
I am actually not on AT&T I am on Rogers network in Canada. I am living in Toronto so the 3G coverage is really good and I`ve never had this kind of issue with my previous phone which was a BB9000 and none of my friends seem to have any of these problems
I also found ppl on some other nexus one forums describing the exact same problem which leads me to believe its not a network issue but I am still not 100% sure I tried calling Rogers and had them do a cancel location and it didn`t fix the issue either
I had this issue only this morning and I'm in the UK, I put the phone into Airplane mode and back again and then everything is fine.
I have this issue about once a day.
Running the newest Cyanogen with no other modifications. Radio is the most updated one available.
Flipping to Airplane mode and backed worked on my G1 if I had an issue similar to this but the Nexus doesn't respond to it.
I reboot atleast once a day to fix this. -- Not sure if it's the radio or Cyanogen.
Anyone else have some input?
EDIT: Should have included, I am on T-Mobile
This actually happened with me today, a text kept failed and didn't get pushed through until I reset the phone. I'm hoping this doesn't turn into a daily thing
next time this happens if it happens again could u guys try and make a phone call before resetting so we can see if our problems are identical?
Thanks
This sounds like a problem I have had for several months now on T-Mobile (I just bumped the thread under the "General" topic to see if there were any developments, as I've been away from the board for six weeks or so). The symptoms I have are that the signal strength icon in the status bar shows zero bars with an "x" and the home screen says "No service." When I attempt to power off, after a while the spinning arrow stops spinning, the trackball flashes once, and then the phone reboots (takes about 45 seconds to a minute after I initiate the power-down before the reboot starts).
jasrups said:
This actually happened with me today, a text kept failed and didn't get pushed through until I reset the phone. I'm hoping this doesn't turn into a daily thing
Click to expand...
Click to collapse
Same thing happened to me today. I'm on a stock unrooted AWS version of the N1.
hayden1987 said:
next time this happens if it happens again could u guys try and make a phone call before resetting so we can see if our problems are identical?
Thanks
Click to expand...
Click to collapse
I am unable to make phone calls, send texts, etc. until I reset. It has no impact on Wifi but kills the cell network completely.
wmm said:
This sounds like a problem I have had for several months now on T-Mobile (I just bumped the thread under the "General" topic to see if there were any developments, as I've been away from the board for six weeks or so). The symptoms I have are that the signal strength icon in the status bar shows zero bars with an "x" and the home screen says "No service." When I attempt to power off, after a while the spinning arrow stops spinning, the trackball flashes once, and then the phone reboots (takes about 45 seconds to a minute after I initiate the power-down before the reboot starts).
Click to expand...
Click to collapse
I also have a long delay after hitting restart when I get this issue. Maybe Ill try to get a logcat and see what it gets stuck on..
I'm getting RMA'ed, again, for the same issue plus not being able to register on the network after I get the x with four blank bars. I get either "error searching for networks" or "sim is invalid on this network". It's since fixed itself... somehow but i was without any phone service despite trying everything (calling tmobile for network outages, hard reset, reseating the sim card, other stuff) for about 3-4 hours twice now... and a few shorter time periods (1-3 minutes of those errors) before that.
Possible solutions.. which I've only done after it started working again but didn't cause anything bad to happen. So far have been without any of the previous issues, plus my original long standing issue of not being able to send texts, get any sort of data, or call (I call it the up arrow without a down arrow problem where the phone is trying to connect but doesn't receive anything back). These solutions were originally posted here:
http://www.google.com/support/forum/p/android/thread?tid=3f4ad5ffac46bf92&hl=en
http://www.google.com/support/forum/p/android/thread?tid=47dc569ca9667ba7&hl=en
They're also solutions I've come up with for my issue as well and seemed to have worked for a couple of others.
It's as follows:
*#*#4636#*#* and selecting phone information. Press the menu button and select the proper band. I'm guessing if you're in canada on rogers which uses the same band as AT&T US you'd select USA band. Anyway after selecting it should re register on the network.. close out of there. Turn off and turn on the phone and see how that goes. For people in other regions I have no idea what to properly select but it was posted on one of the threads on the google forums that it should be "automatic". Check with your provider and/or google tech support.
Another thing I've seen is again in the *#*#4636#*#* menu under phone information put in (THIS NUMBER IS ONLY VALID FOR TMOBILE USA) under SMSC 12063130004 and press update. Call your provider for your number. Restart the phone.
Less likely solutions (in order of descending likeliness to help you in your particular case):
Hard reset and/or verify the APN settings for your carrier. I've been told non factory default APN values for tmobile over the phone (google support) so I don't know if verifying them or asking for them will help or cause more issues but sometimes there's apps the mess with the APN values which could cause some of your issues. So while this has a high potential to help, it's easy to screw up. Hard resetting the phone will give you factory default values (I'm 99% certain but from what I remember). Changing them from non factory default isn't a terrible thing however call your provider rather than google tech support for the values.
Calling up and asking to add/verify the IMEI number to the network (i never did this until recently although it didn't fix my issue right when they added it anyway) and/or doing a network cancellation might help. Unlikely but if you' RMA'ed once they'll have the wrong one on file and could cause issues depending on the network.
Replacing the SIM card. Takes literally 30 seconds. They ask for account info at the store, they scan the new one.. and give it to you. You pop it in and go. If you have an older SIM card this DEFINITELY could be the issue. Its unlikely its defective but it's always worth ruling that out.
Let me know if any of these help.
blisk said:
I'm getting RMA'ed, again, for the same issue plus not being able to register on the network after I get the x with four blank bars. I get either "error searching for networks" or "sim is invalid on this network". It's since fixed itself... somehow but i was without any phone service despite trying everything (calling tmobile for network outages, hard reset, reseating the sim card, other stuff) for about 3-4 hours twice now... and a few shorter time periods (1-3 minutes of those errors) before that.
Possible solutions.. which I've only done after it started working again but didn't cause anything bad to happen. So far have been without any of the previous issues, plus my original long standing issue of not being able to send texts, get any sort of data, or call (I call it the up arrow without a down arrow problem where the phone is trying to connect but doesn't receive anything back). These solutions were originally posted here:
They're also solutions I've come up with for my issue as well and seemed to have worked for a couple of others.
It's as follows:
*#*#4636#*#* and selecting phone information. Press the menu button and select the proper band. I'm guessing if you're in canada on rogers which uses the same band as AT&T US you'd select USA band. Anyway after selecting it should re register on the network.. close out of there. Turn off and turn on the phone and see how that goes. For people in other regions I have no idea what to properly select but it was posted on one of the threads on the google forums that it should be "automatic". Check with your provider and/or google tech support.
Another thing I've seen is again in the *#*#4636#*#* menu under phone information put in (THIS NUMBER IS ONLY VALID FOR TMOBILE USA) under SMSC 12063130004 and press update. Call your provider for your number. Restart the phone.
Less likely solutions (in order of descending likeliness to help you in your particular case):
Hard reset and/or verify the APN settings for your carrier. I've been told non factory default APN values for tmobile over the phone (google support) so I don't know if verifying them or asking for them will help or cause more issues but sometimes there's apps the mess with the APN values which could cause some of your issues. So while this has a high potential to help, it's easy to screw up. Hard resetting the phone will give you factory default values (I'm 99% certain but from what I remember). Changing them from non factory default isn't a terrible thing however call your provider rather than google tech support for the values.
Calling up and asking to add/verify the IMEI number to the network (i never did this until recently although it didn't fix my issue right when they added it anyway) and/or doing a network cancellation might help. Unlikely but if you' RMA'ed once they'll have the wrong one on file and could cause issues depending on the network.
Replacing the SIM card. Takes literally 30 seconds. They ask for account info at the store, they scan the new one.. and give it to you. You pop it in and go. If you have an older SIM card this DEFINITELY could be the issue. Its unlikely its defective but it's always worth ruling that out.
Let me know if any of these help.
Click to expand...
Click to collapse
I`ve tried all the solutions u`ve mentioned except for swapping to a new SIM card... I guess it might just be my next step but I have my doubts
I get this kind of issue occasionally, under these specific conditions only:
1. I'm at work.
2. I bring my phone with me into an area with no signal (screen says no signal, and I have 4 blank bars with an X) for more than a couple of minutes (for me, it's the room with the coffee machine - which I use a lot - no provider gets signal there on any phone).
3. It doesn't always happen, just sometimes, but when I go back to my desk, it won't reconnect.
4. Going into and out of airplane mode fixes it every time. However, with the latest CM and Ivan's Diet kernels, going into and out of airplane mode causes an immediate reboot when I try to come out of it, and only when I'm NOT connected by USB and when I AM coming from "dead" service, making logging the problem, well, problematic. Using other kernels (even OC'd kernels) does not seem to cause this airplane mode problem.
Only had this happen once trying to send a plain old SMS. I restarted the phone and no problem. I didn't think of trying to make cell calls, but if it happens again, I'll try that.
I too have had this issue with SMS. My browser works though when the SMS problem occurs. Haven't tried a phone call. I am on T-Mobile USA.
Are any of you using task-killers that may somehow be interrupting an important background service?
I have the same exact thing happen and I am on T-mobile US. I was hoping that I wasn't the only one but it seems to happen on all of my phones so I have just chalked it up to network congestion. Unless someone has an actual answer.
I have this issue about once a day.
Running the newest Cyanogen with no other modifications. Radio is the most updated one available.
Flipping to Airplane mode and backed worked on my G1 if I had an issue similar to this but the Nexus doesn't respond to it.
I reboot atleast once a day to fix this. -- Not sure if it's the radio or Cyanogen.
Anyone else have some input?
EDIT: Should have included, I am on T-Mobile
Click to expand...
Click to collapse
Sent from my Nexus One using the XDA mobile application powered by Tapatalk
Have any of you edited your build.prop yet?
This helps with the switch from Edge -> 3G -> H.
I wonder if it would fix this issue.
I don't have the issue so I am unable to test myself.
This link may help. Its at least something to try.
http://forum.cyanogenmod.com/index.php?/topic/1721-3g-connectivity-issue-fix/
This link my help too.
http://forum.xda-developers.com/showthread.php?t=659102
Re:
same thing with me im going to check out those steps your provided.
Sent from my Nexus One using the XDA mobile application powered by Tapatalk
azalex86 said:
Are any of you using task-killers that may somehow be interrupting an important background service?
Click to expand...
Click to collapse
I am using Advanced Task Killer Free, but I'm pretty sure I added important background services to the ignore list so they shouldn't be killed.
Just to double check, what background tasks shouldn't be killed?

[Q] Strange issues with CM7

Hi-I'm normally a Captivate user, asking here regarding my fiancee's phone, which we got after she smashed her third Aria.
I made sure I bought an AT&T 3G capable Nexus One, and then right away flashed CM7 on it.
Here are my issues:
1. The phone never ever says 3g. Always says E, even when we know we're 3g. (my captivate showing 3g, for example.)
2. There seems to be weird data issues---we use google voice for texting, and for some reason she'll often go hours or days before messages are delivered. Nobody else has this issue.
Is it possible I have a bad flash, or do I need a new modem/radio, anyone have any ideas? She doesn't really make any use of most of the CM7 features, maybe should just go back to AOSP...
At least regarding issue 1 there's a way to toggle data to stay in 3g or 2g mode through the default Power Control widget. It was a nightmare me because it doesn't change right away and I couldn't tell if it had switched bands or was in the process of doing so.
Can't help ya with the google talk issue since I don't use it.
It would help knowing what radio you are running before we let you know whether you should upgrade or not.
And how did you make sure you bought a 3G capable phone? Was it just in the description, or did you actually verify part numbers?
I would also verify you have a clean install by going into recovery and MANUALLY wiping the /system partition. If you want to be really thorough you can perform a Factory Reset/Data Wipe. This will completely erase your phone (including the OS). Then just install CM7 and the latest gapps.
Also, it does need to be said... just in case. As Eesti mentioned, make sure "Enable 2G" under Settings -> Wireless and Networks -> Mobile Network isn't enabled.
Thanks for the responses, sorry I"m just getting back.
It's currently running the 5.08 modem, which is the one everyone says to use unless you're in Korea, right?
I bought it new from a seller on ebay several months ago, and no I guess I didn't verify part numbers but I very specifically bought from a dude with perfect feedback and an auction that guaranteed it. How would I check part number?
I'll check the hard setting---I found the notification widget for 2g/3g, and it says "2g3g" with the light, tapping it makes it say 2g, so I'm assuming it's on.
I tried the "Force into 3g mode" setting by entering debug mode or whatever @ the dialer, setting it's set to WS....whatever...preferred, set it to "ws only" and it shows no signal @ all.
The s/n is behind the battery on the sticker.

[Q] HELP: Lost cellular data and service

Anyone have a fix for this? On Verizon and after almost 4 weeks I have lost my cellular service and data. I noticed when I went to check up on my phone right now that it was finishing a boot-up screen and then never had any bars at the top. Dug deeper and found no service at all. Wiped dalvik and cache and seemed to be bars for under a second and then gone. I am on sensei kernel and am thinking about doing a factory reset and reverting to stock kernel. But I really don't want to lose the benefits it came with.
rmx36 said:
Anyone have a fix for this? On Verizon and after almost 4 weeks I have lost my cellular service and data. I noticed when I went to check up on my phone right now that it was finishing a boot-up screen and then never had any bars at the top. Dug deeper and found no service at all. Wiped dalvik and cache and seemed to be bars for under a second and then gone. I am on sensei kernel and am thinking about doing a factory reset and reverting to stock kernel. But I really don't want to lose the benefits it came with.
Click to expand...
Click to collapse
Well, this is odd. After a month of perfect service, I suddenly cannot get LTE, only 3G. Even nandroids of prior ROM's will not boot into LTE. Is VZW LTE down or should I do a total clean reformat? i do have factory images and everything is backed up. Just a pain.
Very strange. I was flashing various ROM's (CM 12 based - am testing for someone) and at one point pulled out SIM and replaced it. I checked to make sure it is seated right since then. Again, no longer get LTE.
Was on Sensei kernel as well. Let me try flashing stock kernel from ROM first. EDIT: NOPE! Flashing the stock kernel from the ROM did not do it. Looks like total reformat/flash is next!
markwebb said:
Well, this is odd. After a month of perfect service, I suddenly cannot get LTE, only 3G. Even nandroids of prior ROM's will not boot into LTE. Is VZW LTE down or should I do a total clean reformat? i do have factory images and everything is backed up. Just a pain.
Very strange. I was flashing various ROM's (CM 12 based - am testing for someone) and at one point pulled out SIM and replaced it. I checked to make sure it is seated right since then. Again, no longer get LTE.
Was on Sensei kernel as well. Let me try flashing stock kernel from ROM first.
Click to expand...
Click to collapse
I just got my Nexus 6 and I am also on Verizon and had the cell coverage drop too. I backed up my apps with titanium backup and did a factory reset and signal came back. I only had it for a day and went to Canada and on my way back to the US I noticed the cell bars were gone. I was just rooted and boot loader unlocked and otherwise stock. I read online that others had this issue when they got to places in the US that had little or no signal. I also noticed that under cellular network settings it loads up with Global under the preferred network type even though it has an option for "LTE (recommended)" and if you choose LTE, global is never an option again until you do a factory reset and it loads with it pre selected. With global selected it works perfectly with calls and LTE, so not sure what that means or if my selecting LTE made it drop the signal after going back from Canada.
Yep, total flash of factory image fixed it. Sigh. Early enough in the day for me to get everything set up again.
Same. About to do it too... I've done too many factory resets with this already. Kind of annoying.
I am in the same boat. Had no problems until I flashed bliss 1.5 then was stuck on 3g. Tried a clean flash of Slim and still stuck on 3g. I will try a stock rom but I am not very hopeful at this point. It's looking a like a reformat here as well :/
Ended up having to format everything and start from scratch again. I'm running a stock ROM now and in weary to try another cm ROM
Don't know if it'll help, but try LTE Discovery app in the Play Store. I use it from time to time to reset my data connection.
Having the same issue, running CM12 daily, have been for a week or so. Midday today it drops LTE, 3g data was working, then a few minutes later to no data. I didn't change anything, nothing new installed. I did reboot the phone at some point before this but that is all...
My only fix was to backup via trwp, restore stock rom, factory reset, reboot & let sim activate, then restore cm12 via twrp... it's a 20-30 min fix all said and done.... pita
Maybe its something Verizon is doing, because I didn't change anything and then next thing you know no data. I hope it's a simple fix for CM12 but I see this popping up more the last few days. Hopefully someone will figure it out. I like CM and prefer it over stock but I am not going to do this multiple times a day just to keep CM...
lohonda said:
...and if you choose LTE, global is never an option again until you do a factory reset and it loads with it pre selected.
Click to expand...
Click to collapse
I just checked and global is still an option for me. I've bounced back and forth, looking to see if anything changes..
Same thing has happened to me last night, lost connection to VZW cell and data. Looking at the field test menus, it seems like the SIM/device understand GSM but NOT CDMA anymore. So I believe the issue has something to do with that. Tried everything, but will nuke and repave most likely....also lost Global as well. and LTE Discovery shows GSM stuff nothing for CDMA
Tried the SIM in another device and it works so its not the SIM.
OK I tried a world of things to recover like some of you may have....its something in Userdata because if I flash everything but userdata it wont work. I am going to try and recover from the backup I had before this happened to see if that works....otherwise rebuild from scratch
will post back
UPDATE: So restoring a backup seems to be ok once you get the SIM back.
Having the same issue over here as well... After a month or AI of having the 6, now I randomly drop service where I would normally have full LTE. I almost NEVER get LTE now and am at most on H with a couple bars then it drops out again. Have also.noticed WiFi connection is very shakey.
Any one find a fix?
I had an issue where i couldnt get my phone to connect any network. Took me long rime to realise, that entering my PIN-number too fast caused the issue xD it unlocked the sim, but didnt let me connect any network... Dunno if this helps anyone, but definetly the most cryptic issue I've ever had.
th3g0d said:
I had an issue where i couldnt get my phone to connect any network. Took me long rime to realise, that entering my PIN-number too fast caused the issue xD it unlocked the sim, but didnt let me connect any network... Dunno if this helps anyone, but definetly the most cryptic issue I've ever had.
Click to expand...
Click to collapse
Troubleshooting my wife's N6 here. Your PIN issue doesn't make sense to me because the phone should be connected to the carrier when locked. Are you talking about WiFi? Because that should be connected too when locked unless settings have been changed from their default (ie, turn off wifi when locked/asleep or something)
quidpro said:
Troubleshooting my wife's N6 here. Your PIN issue doesn't make sense to me because the phone should be connected to the carrier when locked. Are you talking about WiFi? Because that should be connected too when locked unless settings have been changed from their default (ie, turn off wifi when locked/asleep or something)
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Click to collapse
I'm talking when you turn on your phone and it asks for pin number to unlock your sim. Some how it seems that if you enter your pin too fast, it bugs the phones radio somehow and you can't connect to your carrier but if you wait like 5sec before entering the pin, it connects to the carrier and the (!) Mark goes away. Try rebooting the phone and see if it helps? Even I think its a weird issue
Edit: OK, just pinpointed MY issue. I have to wait for the "no service" text to change into "emergency calls only" before entering my pin or I don't have any service just the exclamation mark :/
th3g0d said:
I'm talking when you turn on your phone and it asks for pin number to unlock your sim. Some how it seems that if you enter your pin too fast, it bugs the phones radio somehow and you can't connect to your carrier but if you wait like 5sec before entering the pin, it connects to the carrier and the (!) Mark goes away. Try rebooting the phone and see if it helps? Even I think its a weird issue
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Click to collapse
Thanks. I told her about it and she will give it a try, or just remove the pin altogether as a test. It is a weird issue. She is missing important calls from her elderly parents at night and it is rather frustrating. Turning wifi off also seems like a bad fix.

GS6 Active Network Issues Unlocked

Hello! I Had my Blue Camo GS6 Active 64 Stolen last sunday, Bought A White GS6 Active 64GB Model to hold me over and its in real good condition. But its Network Unlocked and noticed the setting on my 32GB Black And my old Blue 64 phone were set to GSM/UMTS. This for some reason is stuck on WCDMA? I Don't even see a GSM/UMTS Option and was wondering what i should do here?
I Did a few system updates thinking it may automatically work but whoever had the phone before must of changed something, even a Factory Reset didn't solve the issue. So i get the phone in the mail, power it on and everythings good no SIM yet but it had 4 bars, Pop in the AT&T SIM and restart and bam No Signal at all. I Changed it to GSM And get nothing. I Notice if i set to LTE/UMTS When i'm up the road it actually pops up 4G LTE And works too! But i get home and Poof No Bar. Its probably cause it usually does get knocked down when i walk inside to 4G But never no bar.
Anyway i can Flash a Stock OEM Modem? Or a way to force the Network settings to Reset to OEM? Had this... well that GS6 Active for 3 years never had an issue but mine was AT&T Network Locked i never unlocked it. This is Network Unlocked and notice a lot of what seems to be Foreign Networks? Network settings I've never seen before that's for sure.
Help will be appreciated!
Really need this to just work by Monday and AT&T Support sucks lol! Best buy couldn't help me, 3 AT&T Stores couldn't help me cause they don't sell it anymore and i didn't buy from them. But i know its fixable i mean i get signal if i flip around to the WCDMA Setting when i'm home, And before i walk outside i hit LTE/UMTS and i do get a 4G LTE Signal when i get up the street. but i'd rather it Automate like it did before so i don't have to keep doing this.
Yeah this sucks, Like Mint White 64GB S6 Active. Just this i didn't expect. I've Switched sim cards back and forth, took the sim out and tried to change the band but that doesn't work. I've gotten to the Network System menu and put everything on Auto. I Have it set to LTE/UMTS and i get nothing, i take the SIM Out and restart, 4 bars are there. put the SIM In and Boom no signal. I've tried to change the GSM/UMTS Band to Automatic but it just says Unsuccessful. But i have that feeling if i can get it to say Successful it will work.
Anyway to use my laptop to connect via ADB And Force the band to change to auto? Or anyway to get it to stick to Stock settings? I Still suspect whoever had this before did something to the Radio and Network settings and i can't figure it out for the life of me. AT&T sure won't help me lol! And Samsung just wants me to bring it to a repair shop. While i was actually at a few repair shops around here and they know nothing about these.
It's the only phone i'm comfortable with. The S8 Active is ok but without physical buttons it doesn't really serve me like this did... and i don't really care for Bixby button can't be customized. Also noticed Otterbox doesn't make Defender series cases for it so i'd have a bit of trouble getting a beefy case on it.
Ahhh.... i get some signal in WCDMA Preferred. Fixed a SMSC Issue so text's go out and i receive them if i move around a lot.
Signals still bad not like it used to be. Why do i get a Signal On WCDMA But not GSM Auto Or LTE/UMTS? Is there anyone that can help me get to any advanced network option's or a way to change the Band to Automatic? I Try to select Automatic Band which is the default i believe and it just says Unsuccessful.
Have you tried just refalshing stock rom???
I know you already have done this but sometimes it doesn't work first time(few have mentioned issues that took several flashes to solve it)
The reason folks are not replying is quite possible know one has any idea why this has happened.
I had an s6 Active that everything worked other then 4G and nothing worked.. It was a factory refurbed and Unlocked. And no matter what I did it simply would not worked... I returned it and go a replacement... It suggested it had been damaged internaly in someway..
Can you return yours for a replacement/refund???
Sorry am not actually able to help.
regards
Lohtse
I might return it. I figured out why messages were not sending i messed up the smsc settings lol!
Very unique issue here i see 4G pop up and i get calls and data flows. Sometimes 4G LTE magically appears and everything stops working till 4G shows up.
Pretty hard to find this GS6 Active in 64GB anymore.
If i take my sim card out and dial *#*#2636*#*# i think? Or it might be *#*#0011*#*# it brings up network options. I notice if my sim cards in that menu shows up empty. Something maybe wrongly set in there but not sure how to tell. Never found a way to successfully set the GMS/UMTS Band. And with no way to really root it or change anything through the pc is probably going to make this even more difficult. Phones in great condition though i dont think theres damage i believe its a network setting somewhere i missed... or at&t sucks lols! Every sense i got robbed on the 18th its been nothing but a big problem getting a phone working again.
Reflashing stock rom? Like Android 5? Its in Android 7.0.1 now. Id be interested in doing this but going back that far is spooky i dont wanna destroy it. Ive seen people say its possible and others say its not possible to go back.
That would probably work though! When i got my S6 Active Camo Blue 64gb New it was Android 5.0.1 and i think more network options were available. Then in 7.0.1 they all disappeared.
Never had issues on that phone i can't believe it was robbed from me. Not like i dropped it or lost it either it was robbed from me! Police did nothing even with the fact they threatened to kill me and everything. Police did nothing... and after 14 hour shift im not exactly ready to fight with 5 people.

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