Hi there,
New to android phones was a sheep and had an iphone before. After reading how to get kies to work I have finally got the phone connect and kies is telling me that there is a firmware update available. However as soon as I click update and select the phone for it to upgrade it simply says that it can not complete the firmware update. Can anyone help me please or tell me of an easy way to get the update onto the phone.
cheers
Matt
You just got your phone connected to kies right and nothing else?
yeah it is only connected to kies but is still online as well do i need to put it in flight mode or such like
is wifi on if so disconnect wifi and unplug and replug the phone.
everything is off wifi and network still won't do it kies just says firmware update can not be completed have backed up everything off my phone and restored it to factory and then tried this and no joy
in kies there is a driver recovery option on the top left menu run that then unplug and plug in again
now getting a little further it starts to get into the downloading bit but then says msc.thunder.firmwareupdate has stopped working and closes. Any ideas how to sort this
i am also having this same message, anyone know the reason for this?
http://forum.xda-developers.com/showthread.php?t=791334
Related
Hi,
I've installed the lates Kies (1.5.3.10093_80) and have three problems:
1) When i try to update Kies to 81 release it doesn't want to find any updates. I tried two ways: from Kies application and manually start MCS.Thunder.Update.exe. From Kies it never finds any updates and MCS.Thunder.Update.exe crashes after some time before it find anything to update
2) Phone connects to the PC fine and i can see it in Kies, but i can't do anything, browse contacts or calendar. When i try to save contacts on PC i receive "The device is in use. Stop using the device then try again". I tried to find any application on PC which can use it without any success.
3) On home notebook Kies finds phone OK but at work it is endlessly says: Connecting to the phone. I've already tried to change COM port number, settings for USB connection ... nothing helps.
Any ideas?
PS All device drivers seems to be installed OK
I have exactly the same problem as you mentioned under point 2. Same holds for the agenda by the way.
I just updated to 93-81 (automatically via KIES)
Does anyone have a solution?
Me too having this problem...
Same issues for me. I've just discovered Android Manager Wifi which gives all we need to save and restore contacts. Nice to use until Kies issues are resolved.
All of these issues are well known and almost everyone is having them. There was a standalone massive thread about Samsung Kies and its issues, but I can't find it. You need to get used to it - usually im my case the Mass Storage is activated after restarting my phone. As I use tethering rather often, I usually have to try connecting and disconnecting the phone several times until I'm lucky.
When it comes to Kies update itself, that is another disaster - I usually try it on different networks - if it can't find updates at home and I know there is one, I just go and try it at the university wifi. The same with firmware updates, etc.
I undo the oneclick lag fix v 2.1.2 by ryanza and it works like a charm now
thnak you very much nick_goh!
Thats was it. Undo OCLF and Kies starts working as it should.
Lagfix is the problem
Yes, the lagfix is the problem, but who can fix the lag fix or the kies!?
laffix
What if you are experiencing that same "Device is in use" issue but did NOT ever install the lagfix ?
Unless theres something that went on in rooting your phone as that is the only non-factory thing that I ever did!
I already installed several apps to try to find the culprit that might be causing this but no luck. I'm almost considering going back to factory and re-installing all samsung updates from scratch on. ....unless there is another way
Hi folks, looking for some help here please.
I have a samsung galaxy s on the three network in the UK.
I have not rooted or applied any lag fixes to it at present as i dont want to invalidate the warranty at such an early stage.
The official Froyo update became available via Kies this morning and i tried to update.
The phone connected to Kies alright, it downloaded the binary file OK and then stated it would start instal.
The progress bar did not move but my laptop made the sound when a USB device disconnects, then a second or two later made the same sound which i was taking to mean that the phone had reconnected, however Kies came up with a message that the connection had been terminated and then another message stating there had been an unexpected error and that the upgrade had failed.
It then offered to recover the phone.
Instructions were to remove the cable, remove the battery, start phone in recovery mode and then to reconnect cable. I did all of this but when i reconnect the cable, my phone is not recognised as having connected and nothing else happens.
If i restart phone it works OK on old firmware but if i try upgrading again, Kies gives a message that a previous upgrade failed and i should attempt recovering firmware. I have been at this for hours now with no joy.
I have two options in Kies, either to attempt upgrade again which always ends in error message that unexpected error occured, or to attempt recovery and in this case my phone is not shown as connected. When i start in recovery mode should i select any option or just leave it at the screen that appears.
At this point i really dont want to try any other firmwares or fixes so would really appreciate if anyone has had similar problems being able to throw me a lifeline.
Thanks for any help.
Sorry i cant help you but are you on payg or contract with 3?, im on contract with 3 but kies is not showing any firmware upgrade for me
I have had a three contract since they began, however i bought the samsung galaxy s about a month ago to replace my Nokia N86 as i fancied a change and didnt want to wait almost a year. So basically it is my contracted sim into a bought PAYG phone.
I have been following the posts at blog.three (sorry not able to post full URL) and they reported on Friday that the update would be here soon. Logged in to Kies this morning and it stated an update was due. My head is bursting with this as i have read so many posts and tried so many instals, and reinstals of Kies, i have tried upgrading with Sim card and SD card removed, still no joy. i am beginning to wonder if there is another flaw with the three version of froyo. Good luck anyway.
p.s, asking if i was on PAYG or contract made me think, so i tried putting the PAYG sim card in that i got with the phone, connected to Kies and upgrade still available however same error when trying to upgrade. The rollout may be by region or by banks of phone numbers, so you should get it shortly, although heres hoping it works for you
Thanks for the reply Doc, could you pm me that url pls?
Good luck to you with solving your problem.
Doc, just to let you know you aren't alone - I too have the same problem - tried it on both computers - says the update is available, it starts the download, the knocks the phone into download mode before coming up with an error message. I have tried to put it into recovery mode and it still fails - however I can just restart the phone and the old firmware is still in place.
No lagfix/root etc. Just a bog standard three phone.
Anyone who could help please!!!!!!!!
Hi Everyone!
I need a bit of help here.
My samsung galaxy s running froyo ( Baseband version - I90000XXJPP; Kernel version - 2.6.32.9 root (at) sep-35 # 1; Build - FROYO.XXJPO ) and I've been trying to connect it to kies, so I can keep up with the official updates. However, I've been trying for a week now and nothing. I get message saying connected to kies on the phone but on kies itself it gets stuck on "connecting" .
I'm at a loss on what to do here. Can anyone help?
Also, I was hoping to find out if, from the above info on my phone) can you tell that my phone has been rooted at some point???
Thanks in advance to everyone, looking forward to reading all your replies!
hello,
I have found that with every update to Kies, before I can get my phone to connect, I have to first set my phone to USB Mass Storage, connect to PC and wait for Kies to tell me to change phone settings to Samsung Kies, at which time I disconnect phone from PC (disconnect properly by ejecting from the system tray to prevent corruption of SDcard), change settings on phone to connect using Samsung Kies, then reconnect phone to PC with Kies running....works every time for me.
Its a bit of a pain, but its been the only way that I can consistently get it to connect to Kies...hope it helps for u!
Sent from my GT-I9000M using XDA App
Thanks for the suggestion but I tried it and it's a no go! Still stuck on "connecting"
Hi, what worked for me is that i had to unmount both my internal sd and external sd, that was the only way i could get it to connect, but in doing that you cant actually use kies for anything other than updating firmware as i said it worked for me but it may not work for all i dont know.
Good luck
Sent from my GT-I9000 using XDA App
it's hard to figure out the solutions as I've encountered this prob b4 also...after numerous times trying to install various Samsung USB drivers and Kies versions, I managed to get it connected to Kies and upgrade it to Froyo, but it ends up with my SGS bricked...so then, I flash with Odin with 2.2.1 android version and after many failures to get connected with my comp, I managed to get I9000XXJPU into my SGS...my advice, just try your luck connecting your SGS with your comp...check the problems occurred when the comp trying to install your SGS and install the missing drivers...
Hey guys
I'm using a Verizon Galaxy Tab but I do not have it connected to Verizon's network as I am using it WiFi only. I've gotten a few notifications saying there is an update available but every time I click "reboot and start download" my device simply reboots and does not begin the download. I'm assuming this is because I am using my Galaxy Tab wifi only. I've tried Kies and my device doesn't want to connect via Kies for some reason. I'm hoping there is a way I can simply download the 2.3 file and update within the device itself. My device is not rooted. Any help would be greatly appreciated.
Im using a verizon wireless Tab on wifi also with no plan or account with verizon. The update will still get pusked to the device. I did not get the notification, but instead I went to settings/about device/system updates.
Thats where I found out about the update. I don't remember if I had to click anything to start the download but give that a try.
Thanks for the response. I tried this but it says my device is up to date but I'm still on 2.2. It's strange because 3 times I've gotten a notification that said an update was available but each time I try to update the device reboots but doesn't install the update.
Hello Guys,
I had rooted my SGN before & restored to stock ROM DXKL2. However whenever i tried to update the firware from Software Update, it always says "Failed to update firmware. Try again using PC software (Kies) or Visit Samsung Service Center".
The update download & installation seemed to run well accordingly, but after reboot with "Uploading Media Files" display, the screen simply goes off half way for reboot again, and once SIM PIN gets input, the above display shows up.
May i know how is this happening? Thanks in advance.
Denim Guy said:
Hello Guys,
I had rooted my SGN before & restored to stock ROM DXKL2. However whenever i tried to update the firware from Software Update, it always says "Failed to update firmware. Try again using PC software (Kies) or Visit Samsung Service Center".
The update download & installation seemed to run well accordingly, but after reboot with "Uploading Media Files" display, the screen simply goes off half way for reboot again, and once SIM PIN gets input, the above display shows up.
May i know how is this happening? Thanks in advance.
Click to expand...
Click to collapse
What was the Firmware version when you bought the Phone?? If it is different than KL2, Try restoring firmware which was ter when u bought it. Then Update via Phone or Kies.
Thanks for the tips, Mr Ranjan.Alva. It really worked when i flashed it back to its out of the box stock ROM DXKJ3 Gingerbread 2.3.5.
It could simply download, install & reboot perfectly to latest ROM DXLA1 now