Just a quick question- I have a Captivate that will charge when plugged in via USB but there is no data connection. The phone doesnt recognize that its plugged in to a computer, and therefore despite being able to boot into download and recovery mode, I cannot use ODIN to do anything. Clockwork wont work either due being on 2.2.
Ive read some other threads where most concluded it is more or less a hardware failure. Im coming to that conclusion myself, but wanted to check with you guys first. The audio jack did the same thing for a couple days-- it wouldn't work when plugged in. It did come back on its own, though Im not sure why.
Im running Cognition 2.2beta3, and cannot flash back to a stock rom nor to any other rom due to the lack of being able to use ODIN.
Is there any other way to flash back without ODIN? Also, if this is indeed a hardware failure- how can I go about getting it fixed? I traded for it on craigslist for an iPhone 4 so I didnt get it direct from AT&T. It did work for the first couple months.
Thanks in advance for your help!
Do you have USB debugging enabled (Settings-Applications-Development)?
If so, you won't get the connection choice screen when you plug in your USB. You can either disconnect USB debugging to get the choice screen, or leave USB debugging enabled and click on the "Select to copy files" choice in notifications.
I have tried with USB debugging on and off, and in various USB modes. None work, as the Captivate doesnt even acknowledge theres a data connection that has been made.
It worked in the past in all modes... debugging with the option to mount the drive, mass storage, Kies, and the media mode. No dice at the moment. Tried a hard reset today... nothing.
Looks like it could be a hardware issue-- just weird as the audio jack had the same issue and seemed to (randomly) resolve itself. Thanks for the suggestion! Any other ideas?
cmr0385 said:
I have tried with USB debugging on and off, and in various USB modes. None work, as the Captivate doesnt even acknowledge theres a data connection that has been made.
It worked in the past in all modes... debugging with the option to mount the drive, mass storage, Kies, and the media mode. No dice at the moment. Tried a hard reset today... nothing.
Looks like it could be a hardware issue-- just weird as the audio jack had the same issue and seemed to (randomly) resolve itself. Thanks for the suggestion! Any other ideas?
Click to expand...
Click to collapse
I had the exact same issue as you few days ago. One forum member recommended to me to uninstall the Samsung USB driver and reinstalling it again. It worked as soon as I did this. You should give it a try.
I had a similar issue when performing a master clear and flashing JI6. I am on windows 7, and I noticed that a different driver is needed to use Odin in download mode. I had been sideloading apps as well as transferring files with the stock driver from samsung, but my computer still wouldnt recognize the phone when in download mode. The solution was quite simple, when entering download mode my computer gave me the "driver not found" messege. I just let Windows Update find the right one for me (not sure if its generic or not) and everything worked fine after that. Hope this was relevant to your issue.
And I guess you can't do the phone off, open Odin, plug in USB with vol up/down pressed, right?
Not sure if this will help, but I bought a second USB cable to carry in my laptop case. If I use it I can charge the phone but cannot connect it to a PC. If I use the one that came with the phone it works fine.
I have actually tried some other cables and they have issues too. They all have a larger cable housing towards the end that plugs into the phone, where the one that comes with the phone is slimmer.
A friend at work as a Fascinate and he has the same issue, we suspect that the increased size is keeping the usb from connecting all the way in the phone.
Ive tried different computers and different cables, as well as different drivers. Ive used 64bit systems and 32bit systems... XP and Vista.
The phone itself goes into download mode, though I have to go through the terminal and use 'reboot download'. I cant use command line on the computer as it doesnt find the device... the phone never is identified to it. It just charges.
Is there any way to perform the commands that ODIN does without actually using ODIN? If nothing else, Id like to flash back to JF6 and be able to use the OTA updates. At this point, Im stuck till clockwordmod works with 2.2.
I experienced the same thing. My Captivate would charge, but it couldn't connect to any of three computers (WinXP w/drivers, Mac OS X, and Linux) with either of two micro usb cables I had. I would always get a USB error in some form.
I was on cog 2.1, and was able to roll back to the JH7 OTA update without ODIN. Afterward I brought it to an ATT Tech Center and convinced them it was a hardware failure.
I got a warranty replacement, and it didn't work either.
It turned out to be bad micro usb cables. One was the original Samsung cable, but it was loose, there was plenty of play and wiggle in the sockets of both phones.
The best micro usb cable I've found is from a Kindle. It has a a larger plastic base than the stock from Samsung, but critically it has a longer connector. There's a solid click when connected and absolutely no play or wiggle possible. It works every time.
I don't know if you can restore from 2.2 to JH7 without ODIN. Now that we have 2e Recovery on Froyo (in Cog 2.2 BETA6), could you use Clockwork Mod (Rom Manager) to flash designgear's JH7 OTA ROM?
Try some alternate micro USB cables, you might be surprised!
Im having the same issue, was there any resolution to this from the OP??
I suspect hardware also, and Ive got another Micro USB on order from Amazon and will prob buy one from a store tomorrow also.
the stock cable is horrible, I bought a nice charger the other day and it has a nice click and stay, and since I plugged it in to the new charger it no longer shows up on any computer with the stock cable. Im wondering if the new charger with a tad larger connector spread the connectors just a tad too far for the stock cord.
I tried everything as well, I hard rebooted, put into recovery mode and even deleted all my user data to try and see if there was some software that was blinding the computer to the connection... no luck
Ill let you know what I find.
Same issue here. Has anyone had any luck with a new usb cable? Luckily, I can transfer files from my computer via bluetooth for now, but it takes forever!
Related
I recently switched from fresh 1.1 to fresh 2.0b and also the new radio flipz came out with. I love it and I cant wait for all the bugs to be out. I do have a kinda serious problem tho and need the advice of a droid/linux guru. Why is my usb connection not working anymore. I tried it on 3 cpus and no recognization. Also I used the dev tools and it says everythings fine. Some other things I have done is wiped->flashed etc. no luck and also installed the drivers. nothin. On a side note it does charge! thanks alot any advice would help!!!
When you say your USB doesn't work, what exactly do you mean? Do you mean that your device is no longer recognized?
If that is the case, try this (also, make sure usb debugging is enabled):
I have win 7 64 and here is what worked for me:
1. Uninstall HTC Driver (this will likely give you an error, you can ignore it)
2. Uninstall HTC Sync
3. Download and install PdaNet
4. Follow the directions when installing PdaNet
Yea basically the phone is connected cia usb cable. by using the app" dev tools" i can tell the phone and computer are communicating with each other but no notification by windows or phone and they will not Activsync, htc sync, or mount. Also if you boot to recovery it will add files. really odd but it seems to be a problem with alot of ppl. Preciate it im trying what u said right now I will post with results.
pjung1 said:
Yea basically the phone is connected cia usb cable. by using the app" dev tools" i can tell the phone and computer are communicating with each other but no notification by windows or phone and they will not Activsync, htc sync, or mount. Also if you boot to recovery it will add files. really odd but it seems to be a problem with alot of ppl. Preciate it im trying what u said right now I will post with results.
Click to expand...
Click to collapse
turn on USB debugging
USB debugging is most definitley on. I double triple check it every time. The uninstallation of htc sync and driver and the install of the pdanet did not work everything was fine until 2.1 and the radio. But I did wipe and reflash a second time
bump still strugglin comin guys someone has to have the answer
well the radio should have NOTHING to do with connecting via usb... try nand-ing back to a 1.5 and see if you can connect through adb again.. my $0.02
I have the same problem and I am using damage 1.0...The problem is that it no longer gives me any options when i plug in to my computer. I have been working on this for a few days, it really sucks cuz i don't have any other roms on my memcard so I am kinda screwed if I can't figure this out...maybe i will just wipe and start over. I am 100% sure this is not related to the radio whatsoever. Does anyone know how to change the default for when u plug into a computer...i have tried just going to settings/connect to pc. Ask me is checked, and disk drive is default. I am wondering if there is a default to clear in apps management.
bee976 said:
I have the same problem and I am using damage 1.0...The problem is that it no longer gives me any options when i plug in to my computer. I have been working on this for a few days, it really sucks cuz i don't have any other roms on my memcard so I am kinda screwed if I can't figure this out...maybe i will just wipe and start over. I am 100% sure this is not related to the radio whatsoever. Does anyone know how to change the default for when u plug into a computer...i have tried just going to settings/connect to pc. Ask me is checked, and disk drive is default. I am wondering if there is a default to clear in apps management.
Click to expand...
Click to collapse
Got it.
Go to Settings > Connect to PC
Choose away
pjung1 said:
I recently switched from fresh 1.1 to fresh 2.0b and also the new radio flipz came out with. I love it and I cant wait for all the bugs to be out. I do have a kinda serious problem tho and need the advice of a droid/linux guru. Why is my usb connection not working anymore. I tried it on 3 cpus and no recognization. Also I used the dev tools and it says everythings fine. Some other things I have done is wiped->flashed etc. no luck and also installed the drivers. nothin. On a side note it does charge! thanks alot any advice would help!!!
Click to expand...
Click to collapse
well if you are using disk drive you need to use usb ports build into the mobo. idk why but any usb that is not built in will give you problems. even on my laptop the usb ports that are plugged into the mobo dont work but the ones built in do. try that.
Avalaunchmods said:
well if you are using disk drive you need to use usb ports build into the mobo. idk why but any usb that is not built in will give you problems. even on my laptop the usb ports that are plugged into the mobo dont work but the ones built in do. try that.
Click to expand...
Click to collapse
I am not sure what u mean by mobo? but it worked on the same usb's when i first flashed, i typically use the exact same usb for everything...i have 4 ports built into my laptop and none of them work for the phone. i even tried reinstalling drivers and htc sync...idk, i just wiped, and then restored and still no go, i guess i will try a wipe w/o restore.
If you're on a desktop, he means plug the cable into the USB ports on the back of the computer chassis. The USB ports there are soldered directly onto the motherboard, where as USB ports on the computer chassis are connected by a cable to the USB headers on the motherboard. What he's saying is that the cable could've been damaged/fried/came loose, so try the ones in the back.
mrinehart93 said:
If you're on a desktop, he means plug the cable into the USB ports on the back of the computer chassis. The USB ports there are soldered directly onto the motherboard, where as USB ports on the computer chassis are connected by a cable to the USB headers on the motherboard. What he's saying is that the cable could've been damaged/fried/came loose, so try the ones in the back.
Click to expand...
Click to collapse
OiC, that isn't the problem I have tried multiple ports on all of my computers(all laptops) as well as multiple cords...idk FML, just reflashed will see if it works.
ok so i just wiped and reflashed, now i am stuck at the X loading screen and the phone is frozen...FML, is it bricked, i can still get into recovery, i have the old fresh 1.1 ROM on my card, should i just flash that, or should i just use the nandroid backup i made from stock?
ok so flashed back to stock and my computer still won't recognize my phone...any other ideas, it has to be the computer right?
bee976 said:
ok so flashed back to stock and my computer still won't recognize my phone...any other ideas, it has to be the computer right?
Click to expand...
Click to collapse
unless your phone won't charge plugged into the wall (meaning it's your phone), then yes.
Did u check with changing the cord ??
I had a similar problem after upgrading radio & fresh 2.0b. I just changed the USB cable and it worked fine. Even now it doesnt yet work with the earlier cable. Something went wrong in that front, but a diff usb cable did the trick for me. try it out
i have changed 5 cords. have messed with every setting known to man after doing so wiped and reflashed. everything i have used every usb port 1.0 and 2.0 and my phone most definitly charges ( my phones never been so charged) i am a comp prog going on my mis degree im pretty good at this and know my stuff Im just wonndering 2 things is it phone or cpu? reason I keep being so indecisive is because comp will recognize a device when it is in heroc but wont verify its a hero( ive tried all drivers) but phone connected fine b4 2.0 i duno im all out of ideas im gonna try to install the new heroc .6 and hope for the best thanks for the input guys!!!
Current Scenario:
Phone is stuck at AT&T screen. Can get to download mode. XP cannot installing drivers.
Questions:
Has anyone encountered anything like this? I know some people report issue with some data cables not being able to connect. But I am surprised I can get to download mode with it so am questioning if the cable could be the issue. Could it be a bad port? Since my original cable has gone bad could it have messed up my port? I saw a posts about this but no follow up.
Notes:
Cognition 2.3b6
USB Drivers from (http://forum.xda-developers.com/showthread.php?t=731989) I've obviously have been able to connect prior to these issues to upgrade my ROM.
Kies and Kies Mini were previously installed. I since deleted since having these issues.
Uninstalled iTunes as suggested in other posts.
History:
My phone is stuck at the AT&T boot screen. Using my original Samsung cable I could not get my phone into download mode. So I went out and made the jig to get it into download mode. This worked but win XP won't recognize the phone once I put my original cable in. I realized that my original cable might be internally frayed, so I went out and bought a generic USB cable. Now I can get my phone into download mode (without using the jig) which shows that my original cable has been damaged at some point. This would also explain that when my phone is off and I plugged it in using the old cable the phone would turn on.
Anyway, using this new generic cable, XP/ODIN won't recognize my phone. When trying to put it in download mode (two button/insert cable/no SIM/no SD), I see XP popup: Found New Hardware, USB device, Samsung USB Composite Device, USB device, Samsung USB Composite Device, then get the Found New Hardware Wizard with message Cannot Install the Hardware, problem installing this hardware: USB Device.
Thanks in advance.
Oh and not sure if it matters but I cannot get into recover mode either. Cannot get past AT&T boot screen.
Um... make sure you remove all traces of the Kies stuff.
Re-install USB drivers over the top of the existing ones.
I might suggest buying a "sumsung" cable from an AT&T dealer.
AND - make sure your using the USB port that is on your mobo - apparently it makes a difference.
I had my phone in a "bricked" state and had to re-install drivers on my Win7 box. it found the phone and recognized it enough for ODIN to start up.
Also.... to find out if the phone is being recognized - I would recommend d/l'ing the Android SDK and doing the ADB command - adb devices and see what pops up.
Heh - last thing.. please say you had the phone in "USB Debugging" mode before things went south?
Here's a link to a thread containing another variant of the Captivate USB Drivers:
http://androidforums.com/captivate-.../123644-captivate-usb-drivers-links-here.html
I can't remember which I used, but if the above suggestions don't work for you, it won't hurt to try these!
And for what it's worth, I don't believe the problem to be within the USB cable. I use everything EXCEPT the Samsung USB cable. Anything from Monoprice.com cables, to my old Blackberry cable... A MicroUSB cable is just that...generic or not. As long as it's a 5 pin cable, you should be good.
@avgjoegeek
avgjoegeek said:
Um... make sure you remove all traces of the Kies stuff.
Click to expand...
Click to collapse
Uninstalled and deleted program files/samsung/kies*. Would I need to look through registry as well?
Re-install USB drivers over the top of the existing ones.
Click to expand...
Click to collapse
Done. Multiple times. Even tried drivers from Samsung support site. Currently I'm using the ones from the Stock ODIN thread. (Uninstalled all. Rebooted. Installed drivers from ODIN thread. Rebooted.)
I might suggest buying a "sumsung" cable from an AT&T dealer
Click to expand...
Click to collapse
Called AT&T said they didn't carry any data/sync USB cables. Which I found was odd. Have one coming from Amazon soon that looks-like and is listed to be OEM.
AND - make sure your using the USB port that is on your mobo - apparently it makes a difference.
Click to expand...
Click to collapse
Tried all of them.
I had my phone in a "bricked" state and had to re-install drivers on my Win7 box. it found the phone and recognized it enough for ODIN to start up.
Also.... to find out if the phone is being recognized - I would recommend d/l'ing the Android SDK and doing the ADB command - adb devices and see what pops up.
Click to expand...
Click to collapse
Returns: List of devices attached (nothing else)
Heh - last thing.. please say you had the phone in "USB Debugging" mode before things went south?
Click to expand...
Click to collapse
Upgraded to Cog v2.3b6 before things went south. I normally keep USB Debugging mode as defaulted. Wondering if the update would have caused it to be unchecked. I think I checked that once and rarely make changes. Either way, are you suggesting that if that option is not set that I am pretty much hosed?
@norcal einstein: I will have to try your suggestion from a new machine. My work just locked (McAfee) our machines due to virus going around.
Hi there ... I've run into this similar problem before.. The link you posted's instructions:
"plug usb then open odin"
NO!!!!
#1 odin oneclick must be open before you connect your phone. (and i didnt see in previous posts that you did this?)
Here's the rest....
From a soft-bricked state the Samsung I897 displays a "gadget" screen involving
icons of a phone + exclamation + computer. It is still possible to boot into download mode from this point (which is before the att logo) there your phone can.
Apparently you've been able to get into download mode .
When my phone was soft-bricked and I finally figured out how to put it in download mode I got the "gadget serial device driver not found" bs. I had already opened odin-oneclick and it said "added". So I tried and it worked.
There is no better source for drivers than the manufacturer. So i suggest using those drivers instead. Also the usb port on a captivate IS a generic usb plug.... it's just offset to the side a little bit to add STYLE.
Thanks to everyone that replied. I just want to provide a my resolution for others that might be search for similar issues.
My Captivate is now back up and running. Loaded with Cog2.3b6.
The generic cable proved not to be the issue. I know some people reported having issues with cables but I believe as long as the cable is labeled to be a sync or data cable you should be fine. Avoid the charger cables as it will be just that - a charger cable only.
The jig worked like a charm to get to download mode. Just connect the two leads (4 and 5; closest to the center of the phone) using 301k resistors worked. I used 3x100k and 1x1k. Although, I later learned that my OEM cable went bad on me and just getting a new cable I can get into download mode fine. If some of you are having issues might want to consider keeping a extra cable just to rule out cable issues before trying out the jig. The jig IS very easy to do but finding a micro-b USB plug or adapter that gives easy access to the 4 and 5 leads might be hard.
Out of ideas what was wrong (being stuck at AT&T boot screen, being able to get to download mode, my laptop not being able to detect my phone) I borrowed a laptop running Vista. This worked! Vista and ODIN detected my phone and I was able to get back to stock.
So still not sure what's wrong with MY laptop. Hoping to get it resolved by the time they get the AT&T Froyo update out. But I am very much guessing our tech department tightening up McAfee restrictions (like being able to download exe(cutables) might be the culprit. I will have them remove the restrictions so I can re-install the USB drivers and see if that works.
If you are looking for instructions for how to get download / ODIN working, all the instructions from all the many threads work. I will not repeat those instructions here. But a couple notes: I didn't find any difference with leaving SIM card in or out. Might be best to just leave it out. I've tried both inserting cable last and inserting battery last. Both ways works. So if you can't get one way working chances are you probably won't be able to get it working the other way either. I personally use the battery first, both volume buttons then cable. Once I had to wait 10 mins before getting it to work. That was probably once in about 10 times I've done download mode.
And BIKERBOY8989 is correct, if you can get to the AT&T boot screen chances are you SHOULD be able to get into download mode. Might want to check cables and/or try on another machine. As I mentioned already.
Good luck!!!
It has just stop working when a plug in my usb to my pc i do not get "Turn on USB storage" on my phone. No usb icon also. The computer does not recognize the phone.
I have try different cables, computers and OS. Also did a factory resat and putt on debuging mode on and off. Also multiple restarts with no luck. I use stock rom.
Are my phone broken?
It's probably the usb ports though you have tried with other computers ;/
or the micro-usb port of your device
dolabola said:
It has just stop working when a plug in my usb to my pc i do not get "Turn on USB storage" on my phone. No usb icon also. The computer does not recognize the phone.
I have try different cables, computers and OS. Also did a factory resat and putt on debuging mode on and off. Also multiple restarts with no luck. I use stock rom.
Are my phone broken?
Click to expand...
Click to collapse
I had the same problem and I believe it is a phone issue. I tried reinstalling drivers, different USB ports on different machines, factory resets, different cables etc. At times when plugged in the phone would suddenly wake up and acknowledge the USB connection while at others it just started charging when plugged in to USB.
What confirms that this is a phone problem rather than a PC problem is that when I connect it to my office workstation that runs on Sun Solaris, it behaves pretty much the same, acknowledging the connection randomly. My HTC Magic on the other hand always connected to both home PCs and office workstation without any issues every time.
Finally I have returned my handset and asked for a replacement.
mparack said:
I had the same problem and I believe it is a phone issue. I tried reinstalling drivers, different USB ports on different machines, factory resets, different cables etc. At times when plugged in the phone would suddenly wake up and acknowledge the USB connection while at others it just started charging when plugged in to USB.
What confirms that this is a phone problem rather than a PC problem is that when I connect it to my office workstation that runs on Sun Solaris, it behaves pretty much the same, acknowledging the connection randomly. My HTC Magic on the other hand always connected to both home PCs and office workstation without any issues every time.
Finally I have returned my handset and asked for a replacement.
Click to expand...
Click to collapse
I have returned the phone to the store. I will have to wait two weeks if they fix the problem. But thanks away
dolabola said:
I have returned the phone to the store. I will have to wait two weeks if they fix the problem. But thanks away
Click to expand...
Click to collapse
Good luck. It's a pity though as otherwise my handset worked perfectly with no reboots lags etc. I hope the replacement comes in soon and is bug free too.
I have the same issue with my macbook. Since yesterday my o2x isn't recognized by my mac.
I know it is not the usb cable, or the (micro)usb port, because when i plug the phone in at night my alarm clock on the o2x fires up (as it should).
So a connection is made, it just doesn't show "turn on usb storage" on my o2x. And i cannot understand why.
I am on the 0606 baseband, with the new FR19 ROM from Paul O'brien's Modaco (which is excellent btw).
If anyone has a solution, please let me kno
I have the same problem with my phone under modaco fr19, baseband + ril 606.
My pc is under windows vista and the drivers are installed correctly.
Awala
Update:
I received a replacement handset which was V10D 20110405 out of the box. No issues with USB connection.
Just out of interest, did any of you leave the phone connected to USB for a long time before it started failing? I used to leave it charging via USB all day at work so just wondering if there is a connection...
Update:
I earlier stated that my O2X wouldn't connect to my macbook. Yesterday I connected the O2X while on the Windows Vista partition of my mac, and it connected without any problem. After that, rebooted to Mac OSX partition, and no problem there. So I am a bit puzzeled about why, but it seems to work again.
In reaction to mparack's question, i sometimes let it load overnight via usb cable. But not a lot. I do not think that was the cause. I thought it was caused by flashing the 0606 baseband, but now I do not think that was the culprit.
Got back my phone from Telia on Wednesday. Everything worked fine. And I upgraded the phone using the LG update (Basbandversion: 1035.21_20110622) LGE version LGP990-V10c). After that the same problem! It feels like it's a bug in the software. Then they have changed the mainborad and it sounds unlikely that the new one is defective to.Goning back to Telia on Monday if they know about a bug or if you can get a new phone.
Those of you who have had the same problem what version do you have? Can I downgrade phone in anyway?
When I try to connect to the computer I get nothing, just a beep on the phone, I was getting an error and now I don't even get that on my computer. (USB still charges the phone though)
I tried 2 different cables, 2 different computers and 4 different operating systems, Windows based. And lots of Captivate USB drivers.
I have tried Kies, odin one click, mass storage, debugging on, off, everything I can think off.
I tried 2 different Roms, (Apex 7 and 10.1) 3 different kernels and 6 or more factory resets. MTP is listed under apps but when I plug in the USB cable I don't see it under running tasks.
I have a Captivate I896 running Gingerbread I9000 software. I would like to go back to stock but without USB I can not run the software, (computer does not see Captive in download mode or in recovery mode.)
Would anyone know how to troubleshoot this, is there a way to debug the software and see just what is happening on the phone.
Dam you have tried a lot of things... lol
I have a suggestion... have you try 'adb'?
Let me see If understand right...the problem is that ODIN is not recognizing your device and you want to go back to stuck? you don't specify if you can transfer files between your computer and phone...and also if you can connect with 'adb'.
Probably was you micro usb on your phone got damage...have you been experimenting with a jig?
ya I have tried adb and when I type in adb shell I get a response of no device found. and no the only thing that went in to the usb connector ever, was the Samsung usb micro cable. I think I will take it to Samsung next week if I can find the service center around me, I think it is still under warranty.
Check to make sure the cables you're trying are data/charging cables. My stock cable went out so I found one I had in the closet. The one I found would charge but no data passed (ie. PC wouldn't see it).
I have researched the issue of my Note 5just being able to slow charge via USB, and not be able to do anything else. I have tried all the proposed solutions I found, but can not fix the issue. The things that I have noticed to not work are:
Fast Charge: Cable and USB charging is detected, but cannot fast charge. I have tried the same charger and cable on other S7 edge, and it able to Fast charge. Fast charging is enabled in the battery menu
Connect to PC: Whenever connected to any PC, the PC shows “USB Device Not Recognized." I have the latest version of Smart Switch and the latest drivers. I have tried multiple computers and windows 7, 8 and 10. I have also tried to connect to the PC when the phone is in Download and Recovery mode and get the same error.
Connect to any OTG peripheral: Nothing is detected by the Note 5. Same cable working on other device.
Connect to Gear VR: When connecting to Gear VR, it gives the chime, the black screen with the little x in the corner appears for a second and then it goes back to the home screen.
What I have tried to do to fix:
Different cables/chargers/USB ports
Checked if any of the 5 pins are broken in the cable
I have lifted the tongue of the charging port in the phone via tooth pick
Done a factory reset
Any insight on this issue would be appreciated.
Thanks
musab_bari said:
I have researched the issue of my Note 5just being able to slow charge via USB, and not be able to do anything else. I have tried all the proposed solutions I found, but can not fix the issue. The things that I have noticed to not work are:
Fast Charge: Cable and USB charging is detected, but cannot fast charge. I have tried the same charger and cable on other S7 edge, and it able to Fast charge. Fast charging is enabled in the battery menu
Connect to PC: Whenever connected to any PC, the PC shows “USB Device Not Recognized." I have the latest version of Smart Switch and the latest drivers. I have tried multiple computers and windows 7, 8 and 10. I have also tried to connect to the PC when the phone is in Download and Recovery mode and get the same error.
Connect to any OTG peripheral: Nothing is detected by the Note 5. Same cable working on other device.
Connect to Gear VR: When connecting to Gear VR, it gives the chime, the black screen with the little x in the corner appears for a second and then it goes back to the home screen.
What I have tried to do to fix:
Different cables/chargers/USB ports
Checked if any of the 5 pins are broken in the cable
I have lifted the tongue of the charging port in the phone via tooth pick
Done a factory reset
Any insight on this issue would be appreciated.
Thanks
Click to expand...
Click to collapse
Have you tried different 2A charging bricks? A regular 1A charger would still take a long time to fully chargeNote5.
You could also be looking a bad USB-port or a faulty battery, both of which would be covered under warranty provided no large physical damage is evident on your device.
Thanks for the reply. I have tried the original Samsung charger, 2A, 1A, and 0.5A charging bricks, but the phone shows either Cable or USB charging.
About the faulty battery, will that cause the PC and other peripherals to not detect the phone?
musab_bari said:
I have researched the issue of my Note 5just being able to slow charge via USB, and not be able to do anything else. I have tried all the proposed solutions I found, but can not fix the issue. The things that I have noticed to not work are:
Fast Charge: Cable and USB charging is detected, but cannot fast charge. I have tried the same charger and cable on other S7 edge, and it able to Fast charge. Fast charging is enabled in the battery menu
Connect to PC: Whenever connected to any PC, the PC shows “USB Device Not Recognized." I have the latest version of Smart Switch and the latest drivers. I have tried multiple computers and windows 7, 8 and 10. I have also tried to connect to the PC when the phone is in Download and Recovery mode and get the same error.
Connect to any OTG peripheral: Nothing is detected by the Note 5. Same cable working on other device.
Connect to Gear VR: When connecting to Gear VR, it gives the chime, the black screen with the little x in the corner appears for a second and then it goes back to the home screen.
What I have tried to do to fix:
Different cables/chargers/USB ports
Checked if any of the 5 pins are broken in the cable
I have lifted the tongue of the charging port in the phone via tooth pick
Done a factory reset
Any insight on this issue would be appreciated.
Thanks
Click to expand...
Click to collapse
Same happened to me two days ago. I restored an old backup, done a factory reset and restored my actual rom again and problem solved. Idk what the problem was related to. Try wiping cache again, maybe it helps.
mansillaluis said:
Same happened to me two days ago. I restored an old backup, done a factory reset and restored my actual rom again and problem solved. Idk what the problem was related to. Try wiping cache again, maybe it helps.
Click to expand...
Click to collapse
I have done a wipe from TWRP, but the issue was not fixed. I can not change ROMs etc as I can not connect the Note 5 to the PC via USB cable, even in TWRP.
Was your phone just not Fast Charging, or it wasn't being recognized by the PC, etc.
Thanks
Actually y have the same problem, unfortunately I don't have root access.
Try the app called USB host check, maybe they can help you.
Is not possible to me because the PC don't detect the phone connection and obviously I can't make the root.
musab_bari said:
I have researched the issue of my Note 5just being able to slow charge via USB, and not be able to do anything else. I have tried all the proposed solutions I found, but can not fix the issue. The things that I have noticed to not work are:
Fast Charge: Cable and USB charging is detected, but cannot fast charge. I have tried the same charger and cable on other S7 edge, and it able to Fast charge. Fast charging is enabled in the battery menu
Connect to PC: Whenever connected to any PC, the PC shows “USB Device Not Recognized." I have the latest version of Smart Switch and the latest drivers. I have tried multiple computers and windows 7, 8 and 10. I have also tried to connect to the PC when the phone is in Download and Recovery mode and get the same error.
Connect to any OTG peripheral: Nothing is detected by the Note 5. Same cable working on other device.
Connect to Gear VR: When connecting to Gear VR, it gives the chime, the black screen with the little x in the corner appears for a second and then it goes back to the home screen.
What I have tried to do to fix:
Different cables/chargers/USB ports
Checked if any of the 5 pins are broken in the cable
I have lifted the tongue of the charging port in the phone via tooth pick
Done a factory reset
Any insight on this issue would be appreciated.
Thanks
Click to expand...
Click to collapse
I have the same issue tried the same fixes. No luck. Have you found a solution please?
I ultimately had to change the motherboard. Changing the charging port did nothing.
However, I suspect it was a corrupted firmware. If you can somehow flash a latest stock firmware and check, that would be great.
In trying to fix the firmware I had corrupted Stock ROM. Since I could only use WiFi to transfer files via WiFi FTP type apps, and I didn't have a working ROM backup on my phone, after the Stock ROM was corrupted, I could not upload any new files to flash with TWRP so I had to change the motherboard.
musab_bari said:
I ultimately had to change the motherboard. Changing the charging port did nothing.
However, I suspect it was a corrupted firmware. If you can somehow flash a latest stock firmware and check, that would be great.
In trying to fix the firmware I had corrupted Stock ROM. Since I could only use WiFi to transfer files via WiFi FTP type apps, and I didn't have a working ROM backup on my phone, after the Stock ROM was corrupted, I could not upload any new files to flash with TWRP so I had to change the motherboard.
Click to expand...
Click to collapse
Hi, i have the same issue as you, i'm currently thinking try to fix this by replacing the usb charging port circuit board, you think this should work or not??
lotharient said:
Hi, i have the same issue as you, i'm currently thinking try to fix this by replacing the usb charging port circuit board, you think this should work or not??
Click to expand...
Click to collapse
If you see the "USB Device Not Recognized" message when you connect to the PC, then I think the charging port is fine. It is some issue with the firmware as phone is not able to provide the correct PID and VID to the peripheral devices to identify itself. The charging port and its circuit doesn't hold that info. If possible, try to flash a stock firmware from TWRP as ODIN will not work (I am not aware of the exact procedure). Just MAKE SURE you have make a backup of your current setup and leave it on the phone as if you have an unsuccessful flash, you will not be able to use ODIN or ADB as your cable will not work.
musab_bari said:
If you see the "USB Device Not Recognized" message when you connect to the PC, then I think the charging port is fine. It is some issue with the firmware as phone is not able to provide the correct PID and VID to the peripheral devices to identify itself. The charging port and its circuit doesn't hold that info. If possible, try to flash a stock firmware from TWRP as ODIN will not work (I am not aware of the exact procedure). Just MAKE SURE you have make a backup of your current setup and leave it on the phone as if you have an unsuccessful flash, you will not be able to use ODIN or ADB as your cable will not work.
Click to expand...
Click to collapse
I've messed up, I've already clear the cache, Dalvik , Data and System without having backup Rom/firmware in my internal memory. I've try using OTG. Still no hope. Twrp won't regconized it. :crying:
If there no hope to solve this... I think ,I will sell my note5 for replacement parts , sadly.
lotharient said:
I've messed up, I've already clear the cache, Dalvik , Data and System without having backup Rom/firmware in my internal memory. I've try using OTG. Still no hope. Twrp won't regconized it. :crying:
If there no hope to solve this... I think ,I will sell my note5 for replacement parts , sadly.
Click to expand...
Click to collapse
I got into the same problem. I then ordered a replacement motherboard from China and installed it. After that it is working flawlessly.
I'm in same predicament pc won't recognize phone and charging is extremely slow. Attempting to restore old twrp backup or flash older firmware. Crossing fingers
lotharient said:
I've messed up, I've already clear the cache, Dalvik , Data and System without having backup Rom/firmware in my internal memory. I've try using OTG. Still no hope. Twrp won't regconized it. :crying:
If there no hope to solve this... I think ,I will sell my note5 for replacement parts , sadly.
Click to expand...
Click to collapse
Are you still interested in selling the phone?
Same problem but with 2 phones
My note 5 and my friends S6 edge were totally fine, but on our farm (which now i found that has a low voltage eccentricity at around 190 V), we put them on my charger (the original charger that came with the note 5) and both of our phones now have the same problem, they charge very slowly ( up to 6 hrs for a full charge) and are not detected by any pc using 3 cables that work with other phones normally, the charger itself is okay, and works well with other devices (at home of course, and fast charge works with other devices).
I have tried everything, restart, safe mode, delete cache, charge while its off.. with a number of chargers and cables, it does not make any difference.
If any one knows how to fix this, your help is appreciated.
Mine is a little different, My Note5 is not charging at all via USB but works fine with wireless charging. In short, even if i plugged it via PC or via charger, it does not charge anymore.
But I noticed something, when I am in TWRP recovery, my USB OTG drive is readable and when i am in download mode, Odin reconizes the Note5's COM port. I did a reflash of the stock ROM hoping this will do the trick. but it failed. still does not charge at all via USB.
Can anyone help me with this? Thanks in advance. all answers appreciated.
this seems like you have faulty usb port .