Just wondering if it's just my bad luck -- HD7 arrived earlier today, and the touchscreen is completely unresponsive.
The only buttons that work are the volume up/down, and power.
Have called O2, who have offered to replace it (although not until Monday, annoyingly), but thought I'd get this down in case it's symptomatic of a wider problem.
Anyone else having to return their HD7?
Related
Anyone else have a broken power button from regular day to day use?
Mine started acting up like 2 weeks ago. I noticed I had to press the power button more than once to turn the screen off/on. As the days went by the presses increased til it eventually gave out entirely this weekend as I landed in Vegas. I had to get someone to call my phone so I can turn the screen on and download "no lock" to enable trackball wake. I've also been paranoid about not letting the battery die since I won't be able to turn the phone on.
Calling Google/HTC tomorrow.
Btw, this is my second nexus one. First one had dead pixels. I had this second one maybe a month before the power button gave up!
Bummer.. Thought this might be a weak point in the design. Thanks for the heads up on "no lock". Will use that when @ home.
I've read about it happening a couple of times
Oh my god I'm having the same problem. Thought my N1's power button is now getting harder and harder to press to turn the screen on and off.
I was so angry about that, but after sometimes I figured out that the problem is not from the button (the hardware), it's because of the software. I dont know exactly from what apps which caused this, uninstalled some apps (especially apps for root only - which I thought are the main causes), but sometimes the problem occurs.
*Im using MCR r13.
And for your poor N1's button, I think it's broken because when facing with that trouble, you tried to press too hard... Bless your N1!
(Sorry for my bad english!)
Not A Software Problem...
The issue you are having is indeed a hardware problem. Well for the OP it is. I had a Nexus that was in the same situation. You can tell its not a hardware problem because if you remove the battery and put battery back in, the phone wont power up unless you press the power button like 8 to 10 times. That my friend is a hardware situation.
I created a small fix for mine. I should have created a youtube video of it lol. What I did was removed the back cover and batter and inbetween the Power Button and The Phone itself youll see like a small crack or very small gap of space between the phone and button. I stuck some small very small thin piece of paper in that gap. This will raise the buttun away from the phone just a lil bit. Put the battery back in and back cover back on. And noticed my button working 100% again.
So long story short the button itself starts to not make contact with the switch on the mother board or somethin. My bootloader was unlocked so i never got HTC involved. If your on cyan lates rom you can set it to wake via trackball under settings.
In the end, I ended up selling that N1 on craigslist for loot for a HD2 and HD2 was gargage (out dated OS and 65k color max display at LCD) and ended up selling the HD2 and got another nexus.
PS - I did have one of them argyle clear body cases on it that fit the N1 very snug and tightly, and wonder if that had somethin to do with power button goin out since it was rubbing against it repeatily.
same story happend to me, with a regular daily usage. It really bummers me, i unlocked the bootloader too, so i cant send it to HTC.
And I can't sell it in this condition too, sux!
Anyone with the same problem that sent it to HTC?
My wife had her's for about a week before having issues with the power button. Got a replacement and haven't had issues yet.
I had the same problem as the OP. Had to push the button several times to get the phone to respond.
HTC swapped my original N1 with dust under the screen and then sent me one that eventually had the power button crap out.
My GF's Nexus One has had no issues at all and we bought around the same time. My current (third) N1 is now rooted so I'm crossing my fingers that I won't need to deal with HTC again.
I love both the N1 and Android, but from my experience, I'm shocked and disappointed with it's poor build quality.
hypersonicx said:
The issue you are having is indeed a hardware problem. Well for the OP it is. I had a Nexus that was in the same situation. You can tell its not a hardware problem because if you remove the battery and put battery back in, the phone wont power up unless you press the power button like 8 to 10 times. That my friend is a hardware situation.
I created a small fix for mine. I should have created a youtube video of it lol. What I did was removed the back cover and batter and inbetween the Power Button and The Phone itself youll see like a small crack or very small gap of space between the phone and button. I stuck some small very small thin piece of paper in that gap. This will raise the buttun away from the phone just a lil bit. Put the battery back in and back cover back on. And noticed my button working 100% again.
So long story short the button itself starts to not make contact with the switch on the mother board or somethin. My bootloader was unlocked so i never got HTC involved. If your on cyan lates rom you can set it to wake via trackball under settings.
In the end, I ended up selling that N1 on craigslist for loot for a HD2 and HD2 was gargage (out dated OS and 65k color max display at LCD) and ended up selling the HD2 and got another nexus.
PS - I did have one of them argyle clear body cases on it that fit the N1 very snug and tightly, and wonder if that had somethin to do with power button goin out since it was rubbing against it repeatily.
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Wow... I'm shaking my head at this. You'd think HTC would have thought about this some more...
Crossing my fingers, cuz my power button still "works the first time, most of the time"..
Yea I gave myself a good month of testing this phone before even considering rooting and I'm glad I did.
My first unit was rooted and it was hell to get htc to support my fix over a dead pixel so naturally on my second phone I avoided rooting.
With the build quality on these phones (unfortunately) I would recommend NOT rooting for a good month or so to make sure you don't need warranty support.
I've ended up doing the repair option because I can never justify a $529 hold. Will get a ****ty flip phone loaner from Tmobile for the time being.
sorry to hear your issues but thank you for pointing out that app "no lock". I've been waiting for something like this! Now I can wake my Nexus with the volume button rather than the power button(wear and tear) or the trackball(it gets dirty from touching too much so I never do).
Have any app can replace power button?
I got a ****ty samsung flip phone loaner from tmobile. Ironically, I feel the call quality on these old phones are better than all the smart phones i've owned lol
Will this issue eventually happen to every one? That would be horrible..
Eclair~ said:
Will this issue eventually happen to every one? That would be horrible..
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I guess that all depends on how much people "baby" their phones. Then again, we all die eventually.. same with technology.
ChillRays said:
I guess that all depends on how much people "baby" their phones. Then again, we all die eventually.. same with technology.
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Phone was never dropped and was in one of those gel cases. I use my phone heavily but no more than I've used any of my other phones. That power button is definitely not made for heavy use. I'd hope froyo has a trackball awake feature because from what I read on the interweb this problem is definitely not exclusive to a select few people.
That really blows about the power button. I've heard of that alot now and feared it as well. I'd never heard of the "nolock" program so I'm really glad you mentioned it. Downloaded it and fired it up. Talk about a sweet program, I can't believe it flies to far under the radar. I'm not rooted so it's definately a great program as I wanted trackball wake. Plus you can create a widget on the desktop so you can toggle it off. Sorry about your phone but thanks for the program. I hope you get your phone fixed soon.
Wow a 1 day turn around. My phone should be back here tomorrow in the morning. Seems like HTC customer care is improving?
uansari1 said:
Wow... I'm shaking my head at this. You'd think HTC would have thought about this some more...
Crossing my fingers, cuz my power button still "works the first time, most of the time"..
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Eh TBH I've heard of iphones with the same problem. Manufacturing tolerances in any product inevitably produce a few faulty units...that's what the warranty is for.
Just be glad your N1 will never decide that its automatic backup is now encrypted and password-protected and that you can't use your phone until you figure out what the password you never set is (happened on my brother's iphone 3G)
hypersonicx said:
I created a small fix for mine. I should have created a youtube video of it lol. What I did was removed the back cover and batter and inbetween the Power Button and The Phone itself youll see like a small crack or very small gap of space between the phone and button. I stuck some small very small thin piece of paper in that gap. This will raise the buttun away from the phone just a lil bit. Put the battery back in and back cover back on. And noticed my button working 100% again.
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Can you please explain how to remove the power button? Can it be removed alone or you have to remove all the screws and body of the phones?
Does anyone know if there is a screen calibration for the Streak 7? I can find info on how to do it on the Streak phone but not specifically for the 7. I tried the power off then on again holding +- volume - but the unit just locks up with only the soft buttons on and nothing else happens. Had to hit the hard reset button to get it back up again.
if no Calibration - tell me why my screen does not respond? Is it a dud?
Hi have contacted Dell, But because I bought it off Amazon - I am redirected to the Dell US website. They then redirect me to Dell Australia for support - because I have an Australian Address??? Vicious Loop. Help. I would be happy to put on a different ROM if I knew it was going to fix the problem. Surely there are others out there who have had similar issues?????
Moderators can probably remove this thread - as I have now sent the unit back to Amazon for replacement. It appears that this issue is unique, as nobody has responded or commented.
What exactly was your issue with the scree? The issue I have is the center backlight looks like its out. It appears as if there are 3 LED backlights and the center one went out so I sent it to Dell for repairs. They sent it back and it was okay for a couple of days and now when I hold the streak 7 a certain way the center backlight will flicker off... I wished they would just send me a new one... Can you tell me exactly what your issue was with your screen?
boopkid said:
What exactly was your issue with the scree? The issue I have is the center backlight looks like its out. It appears as if there are 3 LED backlights and the center one went out so I sent it to Dell for repairs. They sent it back and it was okay for a couple of days and now when I hold the streak 7 a certain way the center backlight will flicker off... I wished they would just send me a new one... Can you tell me exactly what your issue was with your screen?
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The Screen would stop responding to touch. The soft buttons would still work - I had to push the power button so the screen would turn off - then push the power button again - and it would be ok. Sometimes it would not be ok and I had to do this serveral times to get control back. There were no problems with the screen dimming. I was lucky - as I just sent it back to Amazon within the 30 days of first purchasing. I just got my replacement - all good so far.
I have dealt with Dell alot in the past with PCs and Laptops - just keep sending it back - or get cranky with them and demand a whole unit replacement - as this one is a dud. "The squeaky wheel is the one that gets oiled"..
Ok, so I broke the screen on my Nexus One. These things happens. I ordered a replacement screen, and thanks to numerous online guides, I (thought I had) replaced the screen.
Now, I guess that some other parts of the phone might have become damaged, but I doubt it. The phone seems to work. The touch buttons light up. The unlock gesture gives a slight vibrate. So does the volume rocker when I (seems to) reach the top/bottom of the scale.
But the screen itself doesn't show any response. No backlight (should I be able to see that). Nothing. What could I possibly be missing, I've gone over everything three times, but can't see nothing wrong. I've checked all the connectors everywhere. Somehow I get the feeling I'm missing something obvious....
Are you sure you bought an amoled screen replacement and not the slcd screen? That would cause such an issue.
Or maybe he needs an SLCD screen and not amoled..
I was going to ask if your wifi and bluetooth still work but i suppose you cant really test that yet...
I replaced my digitizer last week and now the phone works fine apart from the Wifi, Bluetooth and the charging pins for the dock at the bottom. LAME!
Maybe two Months ago I replace the full Housing on my phone is no easy task but not too difficult either. Check if you didn't ripped any of the flex cables and if the cables are connected properly. I have a long history of replacing housings and my best advice is to do again make sure you have time.
Exactly the same issue. Did you find a solutions?
I too had a broken screen. So, I ordered one from ebay and replaced it.
Now, it screen does not turn on though the icons at the bottom of screen switch-on.
I can here the sound when volume rocker is pressed.
Also, I believe that the touch is also working as I can hear the unlock sound when I swipe my finger across the screen.
Did you find a solution to the problem? Did I make some mistake or the screen is faulty?
jonragnarsson said:
Ok, so I broke the screen on my Nexus One. These things happens. I ordered a replacement screen, and thanks to numerous online guides, I (thought I had) replaced the screen.
Now, I guess that some other parts of the phone might have become damaged, but I doubt it. The phone seems to work. The touch buttons light up. The unlock gesture gives a slight vibrate. So does the volume rocker when I (seems to) reach the top/bottom of the scale.
But the screen itself doesn't show any response. No backlight (should I be able to see that). Nothing. What could I possibly be missing, I've gone over everything three times, but can't see nothing wrong. I've checked all the connectors everywhere. Somehow I get the feeling I'm missing something obvious....
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Just months after the Nexus One was released, Google announced that the AMOLED Company "Brightstar" fell short of displays and was unable to produce more displays for HTC, so they decided to move to Sony to make the displays, To determine whether a phone has the AMOLED or SLCD display, The internal sticker on the back side of the screen assembly can be examined; part number 60H00443-03P indicates SLCD and part number 60H00287-00P indicates AMOLED, and as i mentioned, the AMOLED screens are gone so finding a replacement for that model would be merely impossible. I was looking around and thought that i may of found a fix to this, see, the HBOOTs on the devices are both the same except the top code of the screen that determines the screen type, if you were to flash the SLCD HBOOT, you might be able to retrieve a working screen, well its probably worth the gamble anyway since you probably are not going to find a replacement in a while.
EDIT: And after moments of posting, i found a AMOLED screen seller that will ship to Europe! http://www.ebay.co.uk/itm/LCD-Scree...K_Replacement_Parts_Tools&hash=item4d06825672
Dude, I dropped my n1 and shattered the screen almost 2 years ago. Bought a replacement screen and tried to replace out on my own. Needless to say, it didn't go so well, my n1 was is a paperweight. Good luck man! I miss my working n1...
Sent from my Galaxy Nexus using xda premium
Hey all, had my Galaxy S now for over a year. Its had its up and downs, and now the home button only works on 50% of the presses.
Im just curious, when it comes to buttons like this sticking, which needs to be replaced usually?! The rubber contact, or the metal conductor strip?!? The parrs are cheap and easy to find on Ebay, but I am jsut curious if anybody has had a similar issue, and what part was it that they needed to fix!
Hi, a person offered me an HTC One factory unlocked, but he told me that he attempted to update and after that the Home and Back buttons stopped working and starting from the bottom of the touchscreen up to 2cm don't work either. I don't know this guy, so i don't trust him, do you say it's a software problem? Or maybe relationed with harware problem or cause of a drop? Thanks!