Too much 3G traffic - Galaxy S I9000 Q&A, Help & Troubleshooting

Hello all,
This might be a very newbie and stupid question, but please help me!
I have bought a Samsung Galaxy S from Vodafone Romania just a few days ago with a 1 GB data plan. Every thing worked perfectly (traffic was low and fast, some 30MB of download + upload in the last days) but this morning.... surprise 1.7 GB of traffic downloaded overnight (checked my My Vodafone online account and there it was: some 900 MB at around 2 am and another hundreds MB at 5 am). I was sleeping, the telephone was beside me at all time, no one else in the house etc.
Here is a list of apps which were installed on the device:
Best Matrix Live Wallpaper by yu xin
Angry birds
BATstat battery widget by martin eder
google goggles
magic tg tracker by shalafi
Moxier world
weather bug
es file explorer
notification notes by blee tech
vr tunnel lite live
ghost commander
data counter widget
mtg pedia
earth live wallpaper + map packs
star wars live wallpaper
barcode scanenr
yahoo messenger
star wars light saber
remote rdp lite
kindle
android manager wifi
Has anyone encountered this situation before? Can any of these apps cause such traffic?
I have wifi at home, the wifi on the device is enabled when I am at home (and so it was the night before). All I did was download Angry Birds and just played a few levels for fun and then went to sleep.
Could some have used the Wireless AP option, could someone tether to the device without my permission, wirelessly?
Maybe the bluetooth was on; could some have used it without a pin or without me accepting the connection?
I have talked to vodafone support and they say they will know only 4 days after the beginning of the monthly plan (which is on the 2nd, making this possible only on the 6th). Could they check then, the iport that my device was connecting to? Maybe in this way I could identify the application.
Please HELP!
Best regards,
T.

I note you have Data Counter Widget installed.
Have you checked the downloaded amount showing in that App against what your online Vodaphone account is saying?
If there is a discrepancy you will at least know the data has not come from your phone but an outside source.
Looking at your Apps I can't see anything that would generate that kind of figure.
Have you checked to see if there was a Vodaphone update?

- The data from VDF seems very similar to the one reported by the traffic counter;
- Having restarted the phone, I don't think that this was an update: I remember checking the about phone screen before restarting it and there was the old info.
Still... 1.7 GB update?
Thanks for the quick respone,
T.

TAelyn said:
- The data from VDF seems very similar to the one reported by the traffic counter;
- Having restarted the phone, I don't think that this was an update: I remember checking the about phone screen before restarting it and there was the old info.
Still... 1.7 GB update?
Thanks for the quick respone,
T.
Click to expand...
Click to collapse
Well, apart from update files or other items from Voda I can't see anything that should generate such a high volume of traffic... It doesn't make sense!
You may want to ask Voda if they have issued any large files or can explain the traffic.
Other than that you have the time it happened, you could try going through a file explorer (Astro is my choice) and checking the date/time/size stamp to see if anything correlates.

The only apps that could use data are yahoo messenger and remote rdp lite but so much in a night .... Have you installed an app the day before the huge download ?? Or used one that you don't use a lot ??

On Saturday I only installed ES file explorer and angry birds.
I have talked this morning to Vodafone support and they have listed a request to their technical team with a 72 hours deadline. So I'll call them again on Wednesday and see what's going on.
The guy from Vodafone told me that it is really strange as others who have complained about a similar problem had their traffic spanned over a whole month (and that was pretty obvious...) but in my case everything was downloaded in 2 bursts.
I'll just have to wait and see what happens...
T.

cause you are form Romania , big hi for you and all Romanians .i think the problem if u have Froyo.
is in Froyo it self .it is really not a problem . put in Froyo there is option that save your data(application data) automatically and when ever u reinstall an application all the data and sittings will be restored .and u can guess how much data is there .
u can disable this feature by going to sitting and then go to privacy and u can disable backing data .

Thanks for the idea, but the problem is I don't have Froyo (yet! ). But I'll be careful once I update my device to Froyo.

TAelyn said:
Thanks for the idea, but the problem is I don't have Froyo (yet! ). But I'll be careful once I update my device to Froyo.
Click to expand...
Click to collapse
Note.. what the poster is forgetting is this is direct downloaded material which is seen on the Vodaphone Online server not just on the Phone.

Publicly contactable IP address?
Hi there,
If you aren't using a proxy server via your cellular provider(IE a WAP apn setup with proxy), you have probably received a public IP address on your phone.
What could have happened is that someone somewhere(or a server) has been shunting data at your public IP address over night which would explain the data usage. The data doesn't need to be initiated by any program on your phone, only that you are contactable on the Internet.
I personally use a program called Droid Wall(Firewall for Android) which drops unrequested packets of data from the public Internet side. It also allows you to specifiy which installed programs on your phone may or may not use your cellular connection, or your Wifi connection.
I generally use Droid wall to refuse internet 3G and Wireless access to programs which I know shouldn't require it, such as games
If you aren't using your providers Wap Proxy server and you are still getting this significant data usage, I would recommend changing over to it from the normal Internet APN you are currently using.

Hi,
Thanks for the info. While I wait for Vodafone to research my problem, I'll give the firewall a try.
Sent from my GT-I9000 using XDA App

TAelyn said:
Hi,
Thanks for the info. While I wait for Vodafone to research my problem, I'll give the firewall a try.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Sorry I should have mentioned that you also need to have root access as well for Droid wall

Thanks! I found the app on the Market and the rooted part was clearly typed into the title . I'll give it a try later today.
Sent from my GT-I9000 using XDA App

Related

Can only get online using PIE

So I was sitting in class hoping to fire up Slingplayer on my stock AT&T Tilt and see what was on TV at home but no dice. Then on the way to the car I tried firing up Google Maps and again, no dice. Neither app seemed to think I was connected. Then when I got home (I live down the street from school) I tried sending & receiving my POP & IMAP accounts and again, nothing. However, this whole time, I have been able to get online with PIE just fine. I can browse to whichever web site I choose. Oh, and I tried using Opera and it wouldn't work, either! I'm really confused. And to top it off I just tried the wife's Blackjack and it is having the same exact problems. I know this may be the wrong forum for this but does anyone know what might be going on behind the scenes??
Having the same problem here in Sacramento. It started sometime late this afternoon for me. PIE works just fine but nothing else can connect to the Internet - Live Search, Google maps, Opera mini, RSS Hub, etc.
Same thing just happened to mine and my wife's tilts, simultaneously. PIE works, nothing else can connect to the Internet.. Not Opera, not Garmin XT, not HTC weather, nothing. WTF? Has AT&T done something? BTW, I'm in Portland, Oregon.
Having zero luck getting online here as well, was working at 6:30P in Seattle, and no connection (incl PIE) now...Just updated my ROM so having a network outage actually is a better outcome than self-inflicted phone bricking Any ATT page on network availability or anything?
I am down in Los Angeles, and am also not able to download any data on neither 3G nor Edge since late Tuesday (Feb 5, 2008) afternoon.
Same here except I can't get online at all with any program... maybe a problem with ATT network?
yeah i just experienced this today as well. I can only get online with the proxy settings, but when i disable it, its a no go! dammnit, and i cant do slingplayer with the proxy settings! I think its definitely an att network issue!
Mine's down in San Diego. At least it isn't just me... or is that not a good thing?
outphase said:
Mine's down in San Diego. At least it isn't just me... or is that not a good thing?
Click to expand...
Click to collapse
curiuos, what data plan do you have??
Could this be an attempt by ATT to prevent Internet sharing and force us to pay for tethering? If PIE still works, but everything else has dropped dead, is that a deliberate change by ATT? Anyone know enough to know if that's possible?
They are probably redirecting somethings to open of the connection ways. I have been having problems, but with a few apps I can run opera and Windows live but not resco update or resco radio or skype and some others. I was having major problems last night with connection problems, it was jumping from no service to Edge to G.
Nakel said:
Could this be an attempt by ATT to prevent Internet sharing and force us to pay for tethering? If PIE still works, but everything else has dropped dead, is that a deliberate change by ATT? Anyone know enough to know if that's possible?
Click to expand...
Click to collapse
well, thats what im trying to troubleshoot now, Ive notice that im only able to get on when im connected thru att's proxy setting, but when i disable it, i cant get on at all. I have the mediawork data plan, so i wanna see if they are forcing people with a non pda plan to go thru the proxy to be connected!
~~Tito~~ said:
They are probably redirecting somethings to open of the connection ways. I have been having problems, but with a few apps I can run opera and Windows live but not resco update or resco radio or skype and some others. I was having major problems last night with connection problems, it was jumping from no service to Edge to G.
Click to expand...
Click to collapse
what data plan do you have tito???
This one:http://www.wireless.att.com/cell-ph...jsp?LOSGId=&skuId=sku1160058&catId=cat1360001
Why?
princeasi said:
I have the mediawork data plan, so i wanna see if they are forcing people with a non pda plan to go thru the proxy to be connected!
Click to expand...
Click to collapse
I have the PDA Personal plan, but always disabled (unchecked) the proxy server option. I do not know the proxy server address, so I cannot test if my data download is restored if the proxy server option is enabled.
In case anyone's wondering I have the PDA Unlimited plans w/ 1500 text messages on both my Tilt & Blackjack. Haven't changed any settings yet and to be honest I'm too lazy to try and mess with it at the moment...
My plan is PDA personal. (Unlimited data) I don't think I have any proxys set. ( I soft reset after initial setup before the ATT customizations installed.) Everything worked great until our two tilts stopped accessing the internet simultaneously this evening. Except of course for PIE, which still works fine on both devices.
What is the proxy server setting for ATT...mine is off as well, and have never played with it to turn it on or off before...
Unlike the rest of you, Pocket Internet Explorer does not go online for me.
I have the settings in my Signature if anyone hasn't looked. Why whats so big about my data plan princeasi?

AT&T data connection problems on Kaiser

Hi -- I've got an unlocked Kaiser 100 which works fine in other countries (SFR network in France, O2 in Ireland, etc...) and _has_ worked fine on AT&T in America until recently. Suddenly, the data connection has started randomly but chronically started going dead on me. The problem has nothing to do with connection strength: I'm in Manhattan, which generally has excellent coverage, and the connection can be at four bars on HSDPA, and I still won't be able to download _any_ data. Sometimes the four bars HSDPA icon will suddenly change to the no-connection icon for a moment and then return to four bars HSDPA again. And this happens completely unpredictably: the connection is sometimes fine for hours and hours, while at other times I won't be able to download any data for minutes at a time.
I've tried many different connection settings, some with proxy and some without, and haven't been able to fix the issue. AT&T support has been, of course, completely useless, and just stay that these problems happen with unlocked, non-AT&T branded phones.
Does anyone have any ideas? I'm using the stock ROM that came with the phone (and which worked great with AT&T until recently) and I've tried doing two soft-resets, neither of which have fixed the issue.
Thanks!
Alan
p.s. Does anyone understand why a "search this forum" search for ATT or AT&T turns up _nothing_? There are many posts that mention AT&T, obviously, but I can't find any of them doing a search. I wonder if someone has posted on this issue before, but I have no way to find out.
You didn't disable anything with an adv config tool by chance?
You are sure you covered "disable proxy"?
Settings:
Name: MediaNet
Proxy settings: None and "This network connects to the internet" marked
Access point: wap.cingular
Username/password/domain: LEAVE BLANK (don't ask why just leave BLANK)
Adv settings: User server assigned IP address
IP header compression
Servers: All empty
I had a similar issue a few weeks ago and AFTER removing username and pw all worked out well.
Thanks for the response -- yes, those are exactly what my settings have been too. They seem to be working fine right now, but I'm sure I'll have connection issues again later today or tomorrow.
Thanks!
Alan
Thank you for that. Telling me to delete my UN & password in media net settings. For some reason, that has saved me from wanting to destroy my mother ****ing phone.
With the UN and Password in there, my phone (when in use as modem for laptop) would ONLY allow me to run google searches, and visit the paypal website. Note, I couldn't actually click on any google result, as it would then resort to error 404
Thank you again, for lending me the tip that makes my phone work like it ****ing should have out of the goddamn box
I'm having data trouble as well. Everything worked fine as of last night. However, this morning I found that I could only connect to the Internet with Internet Explorer. Other browsers, Opera Mini, Opera 8.65, all hang. SiriusWM5, SelectRadio, Resco Radio, youtubeplay and other Web-enabled programs can no longer connect. However, QuickGPS still works as does RSS Hub.
I've tried to tinker with the connection settings, including using the advice in this thread Nothing works. I ran connection setup to just restore the original settings. Nothing. I can only connect with IE...I'm posting this message with it. Any ideas on what the problem might be that would allow some apps to work and not others?
UPDATE: Opera 9 and Netfront 3.3 actually do work. Live Search works also.
Is Pocket Outlook working? I just called AT&T because mine stopped working today.
It looks like this is a widespread problem. Mine is doing the same thing. At least we know it is the service and not the phone.
Hust saw this post on another website..
"Just got off the phone with an AT&T Rep. The hurricane knocked something out and the data access is supposedly down in half the U.S. ETA was this afternoon per the rep"
good to know. but why would some programs work and others not? don't they all use the same port/server/whatever to access the Web?
this is still weird. but let's hope it's fixed ASAP.
seems they've fixed the problem.
why would some programs work and others not
Click to expand...
Click to collapse
Cannot explain how a network works in three words but services to support whatever network (DNS, routers, proxy's, NAT servers) are spread all over the US so if a major hub or datacenter has a problem, things go south, at least partially.
diar said:
seems they've fixed the problem.
Click to expand...
Click to collapse
Yeah, looks like things are working now.
I've run into a similar issue except that my phone works OK in the US but not in Germany.
I have an AT&T Tilt with the latest official AT&T Windows 6.1 ROM. It works great here in the US. However, when I am in Germany, the data connection seems to drop and the only way I found to get it back is to do a soft reset. It then comes back for a while, but drops again after some time (maybe tens of minutes - there's an X next to the data connection symbol). After the soft reset I am able to connect to download say the weather in the built-in HTC Home. However, after several minutes the connection drops again and checking the weather results in the phone trying to establish a data connection followed by a message that the answering modem has dropped the call.
Anyone know what the problem might be? The issue seems aggravated while connected to Vodafone, less so when connected to O2. After returning to the US everything works as expected again. I haven't done any tweaks to change the data connections of the phone. KaiserTweak sees everything related to GPRS and data set to default. Some people have suggested getting a new radio ROM, but I'm not sure which one would work well in the US, Europe, Japan and Korea.
Try checking AT&T support tutorials at https://www.wireless.att.com/suppor...0&tutorialsCategory=Browser&tutorialId=668770
I have a CAB in the office for intl. data setup. Helped me in Europe all the time, will post tomorrow.
HBEAR said:
Try checking AT&T support tutorials at https://www.wireless.att.com/suppor...0&tutorialsCategory=Browser&tutorialId=668770
Click to expand...
Click to collapse
I will try selecting the carrier when I am in Europe next week. However, I'd prefer something that just works in case a particular carrier is not available. I am hoping the radio will work OK in Korea and Japan too.
tyguy: Do you know what the cab changes? Does it change the radio ROM code or does it modify some other settings? I'm curious as to what is causing the problem. Also, is this a one time operation or do you have to keep changing settings when you go between continents?
tyguy said:
I have a CAB in the office for intl. data setup. Helped me in Europe all the time, will post tomorrow.
Click to expand...
Click to collapse
Would you have it available now? I'm interested in trying it out. Do you have any details on what it actually does?
@emuyshondt
You're not forgotten. I do not know what it does but it worked for me in Europe.
I deleted it from my email since a buddy of mine sent it while I was in Europe and didn't store it.
Let me poke around - I'll come back to you.
Here it is.
Details http://www.taniwha.org.uk/gprs.html
CAB attached
Thanks! I'll try it out this coming weekend.
Lemme know.

What app is using GPRS?

I recently installed SPB GPRS monitor as I found I was using up quite a lot of data each month on GPRS downloads.
I checked the report today and found that my Diamond had received 450kb of data between 2-3am this morning...whilst I was asleep...WTF???
What is frustrating is that I have wi-fi at home and any data downloads should be using that instead.
Does anyone have any suggestions as to how I can find out what app(s) is using grps? I have checked the usual suspects such as weather, GPSfix, etc which are all set to manual updates. I also didn't have any other apps running at the time.
The problem is a moot one as I recently changed my data bundle with Orange so I'm unlikely to exceed my new limit, however it would be nice to know. I've also just downloaded NODATA which might also solve the problem.
Thanks for any help you can give.
Hi!
First you should try NoData. That little program help me to save money. You only enable data connection you use. NoData doesn't handle the WiFi connection, it only handle "dial in networks".
Which application use the GPRS Connection? There are a lot of applications. I think it could be the daily wheather forecast download.
CU, dc7os
I would be curious to know myself. I got my phone in the evening and started an unlimited data plan for it the next morning when AT&T call centers opened up. I did very little with the phone that evening, plugged it in, swiped around tf3d a little bit and thats about it. I didnt actually go on the internet and browse, download videos, or anything else that would seemingly account for the 4500 kilibytes of data it downloaded on its own hook that night. To the tune of 50 dollars as it was not covered by my data plan which wouldnt start till the next day. I called customer service when the bill came and they immedietly offered to throw the charge out. Score one for the often maligned AT&T customer service. Im now covered under unlimited data but I still wouldnt mind knowing which program is going out on the town and partying at night.
BUMP.
After a bit of investigation, I think the culprit might have been the RSS Reader application which was set on auto-updates. Although why it used GPRS and not the wi-fi I'll never know.
Anyway, NODATA is great and is really helping.

[Q] Best data counter for tracking usage?

Hello All
Has anyone found a good data counter for the Galaxy. I use the Mobile AP tool a lot to share internet with my laptop. I used to have an MDA Diamond running Windows and my traffic per month was usually between 1 gig and 2 gig which was reported by i think Octrotalk or something, it was the default data counter that came with the phone.
My problem is that now i'm on Android i can't use that program so i've been using NetCounter which has good reviews but i don't believe the figures its reporting. I tried the Phone Usage app too but that didn't even report anything. In nearly a full month NetCounter says ive only used 141 mb which is way too low. I go on Youtube, I download apps and i surf all via the phone then i connect to my laptop 4 days a week and stay connected for around 9 hours. I have XDA and Facebook both on tab most of the time as well as visiting other sites and i play quite a lot of java games on Facebook so surely it should be higher than 141mb
Was the windows phone just downloading lots of extra rubbish?
or is NetCounter not reporting correctly?
I use 3G Watchdog, seems to work alright and has a nice widget to sit on your homescreen
bigdave196 said:
I use 3G Watchdog, seems to work alright and has a nice widget to sit on your homescreen
Click to expand...
Click to collapse
same here
once we upgrade to froyo there is a better one that tracks the usage of each single application in your PC... i mean SGS phone
AllGamer said:
same here
once we upgrade to froyo there is a better one that tracks the usage of each single application in your PC... i mean SGS phone
Click to expand...
Click to collapse
Lol.... yea when it eventually gets released, that's another thing to look forward to then
Thank you both for your answers, i'll install it right away and report back in about a months time.
Iv personally used 3g watchdog for some time and had a slight problem with the program resetting the counter before the end of the month/bill tried everything but it never kept counting till needed
currently using net counter from android market which never gave me any problems yet , running good and strong for a couple of months now no random resets, im not quite sure about sharing the 3g connection as i never did yet. i tried it at first when i got the phone and found out the connection was working a little faster than the 3.5g wireless modem i use for my laptop which only proved to me that the phone was as amazing as it is.
i recommend both as both give you detailed info with 3g , wifi usage but for tethering im not quite sure if its counted in those 2 programs
i guess u could make things easier and get a counter for ur pc/laptop and then simple set the tethered connection as a seperate one and at the end of the month add the phones counter with the laptop's one (( doing all this just to reduce the load on the phone and get an accurate measure for how much ur using from ur data plan))
LOL i recently found out from a techie at my cell provider ETISALAT that the unlimited*** 3.5g data package notice the 3 stars ***= a monthly limit of 10GB of both upload/download combined worth 135 dollers a month. They sure know how to suck us dry >_<
Mobile Counter
I used 3G watchdog for quite sometime but it wasnt as accurate and it stayed in status bar no matter what we try which was quite irritating
So i switched to Mobile Counter app..i luv it..it is accurate..shows many graphs..and the best thing u also have widgets in that..BABY I LIKE IT!!
Hit THANKS if i helped

mobile data usege

Hello Everyone
i got very big bill from Bell Canada for Packed data useage. i dont know how i reach to so much data when i have wireless at both home and work. i saw the billl and those time either i am home or at work and some time even phone is idle. buse its says like i used 2 hours and those at my work, how can i used 2 hours at workkkkk.
please help me if anybody have any idea or there is any apps for track mobile data used. or there is any thing that we can stop using mobile data when we are on wireless..
thanks in advance
Samir
if you are on 2.1 eclair use 3G watchdog
if you are on 2.2 froyo use 3G watchdog + TrafficStats
http://forum.xda-developers.com/showthread.php?t=765081
3G watchdog is very accurate it shows exactly the same as my FIDO account tracks
if you do not have a 6GB or unlimited data package, turn off the APN
download the APN on/off switch on the topic i linked above
Thank you so much for fast reply.....
i have 6 gb plan and last month i reach to 11 GB as per their bill. some of long useage even in night when i sleeping.
pls help
11 GB ?!?!?! i think Bell is BSing you some how.
I'm a download freak, i do 100 MB daily at least (Market Updates), and i come no where close to my 6GB data plan
then i have roughly 15 email / contacts account sync
and my DropBox account
and some times i torrent TV series (300Mb~400Mb) to watch in my phone when i'm on the go and don't have access to my home computer
and all that doesn't break past my 6GB.... i've no clue if Bell is accurate or not.
but assuming they are right... then you better check for malware or stuff like that installed by accident in your phone.
as in like all your stuff is being send off to some place in the background without your knowledge.
(just me being paranoid)
if you install Froyo you can then use TrafficStats
and if will tell you exactly which App is doing all the sending/receiving that is wasting your 6GB account
you are right, i am very surprise tooo and the thing is i have wireless internet at home and work. this all charges in purticular one week Oct 21 to Oct 28 otherwise all ok. for that week like 1000,400,300, 500 mb lots of time. do you think i should call bell and findout about that..
Is there anything that can give me kind of log or something that i can find what really happened in that week and my wireless internet was all the time.
thanks for your help

Categories

Resources