Android Blackberry Email - Nexus One Q&A, Help & Troubleshooting

Hello,
I love my Nexus. Now I got a blackberry from my work to have instant access to my emails.
Because I don't want to use the Blackberry and to keep my Nexus I need to get the same email function as the Blackberry.
Do you know if this is possible? I am no expert in things like this and it would be great if you can point me into the right direction.
My mobile contract has an internet flat and - I think so - a BB-option. AS Email-Client I am using Outlook.
Thanks for your help.
Donner

Your company probably uses a Blackberry Enterprise Server which allows emails to be delivered to the blackberry.
The email environment you use uses Activesync to deliver emails to windows mobile/activesync enabled phones such as Android. The BES and Activesync protocols are not compatible.
You should contact your exchange server administrator to see if activesync is allowed to be used within the company. More often than not, if they gave you a blackberry, activesync is probably disabled.

Related

New To Push Email - Please Help

Hello all,
I need to have instant notification of my emails and thought the only way was Blackberry until I heard of Push Email.
I have a K-Jam with the latest imate os. I've read that this version has push email with it but cant see it in the programs or anything.
What do I need to install etc to recieve emails from my ISP. What backend setup do I need? I have a pop 3 account that is web based too and i am on the O2 network in the UK
Thanks for your help guys.
Scaseman
Hi,
Push Email (or "DirectPush" as Microsoft seem to call it) only works in conjuction with an Exchange server I'm afraid. It doesn't work with POP3 boxes.
There are probably some companies offering POP3-->Exchange services for people like yourself wanting push email who don't have Exchange (or there will likely be some) but I don't personally know of any at the moment.
DirectPush works by connecting to an HTTP server (Exchange) and keeping the connection open/idle until something changes then a ActiveSync is performed. The POP3 protocol simply doesn't have anything to allow you to keep it open without sending something constant to keep it alive which would seriously add up on the traffic.
thanks xanth
I'm actually gonna have an Exchange Server 2003 soon. I read that I need SP2 installed aswell
Where do I go from there then? ie configuring my k-jam.
Configuring the mobile devices themselves isn't particularly hard. When you set up the sync instead of syncing with Outlook you specify with an Exchange server and just follow the prompts. It seems to connect/realise DirectPush (SP2) is available and that's it. You configure the schedule... and away it goes.
I found setting up the server was the hardest part. Well not hard, just more time consuming. You'll want/need to create you own SSL certificate (which will need installing on the device) unless you're purchasing a commercial one and configure the IIS timeout value (I'm still experimenting with this one) and then finally actually turn on DirectPush from System Manager. I think that was pretty much it though. Configuring Exchange etc in the first place takes more time than setting up push.
I'll have a pop and let you know..... thanks
I am trying out a commercial hosted exchange service (www.utica.nl) now.
This works very wel, but it has a price too: 5.95 euro per month for the lite package/
Push Email works very good.
As an alternative I am thinking about setting up my own exchange server and having my company-email and calendar forwarded to that one.
What do you advise to run exchange 2003 SP2:
- Windows version / SP?
- Hardware
(I am on a 20Mb down / 2Mb up broadband connection wich allows me to run servers, so there is no issue)
Well you'll need Windows 2000 or 2003 standard server or higher (won't run on a non-server platform), but see this link for full requirements:
http://www.microsoft.com/exchange/evaluation/sysreqs/2003.mspx
I am curious though, how will you forward Calendar events (and contacts?) from one system to another please? I'm not sure I'll ever want to do that, but certainly sounds like something worth knowing!
Cheers!
What would the GPRS cost be to have this open/idle connection active all day and night. Would it send check data every few minutes?
I only ask as my contract talk plan gives me 100KB of data a month for free but after that I pay in chunks.
Thanks
Ben
Here's a paper you cna read...
Mines seems to use between 6kb and 9kb an hour when idle. I wouldn't take that as a rule, just my personal experience. Obviously it goes up a lot more when the actual emails come in!
Wow that's a fantastic guide! Should be put on a new post/stickied or something! Thanks for the files!
Xanth,
That's like 5.5MB a month without a single email going over!
Guess I wont be switching it on then.
Thanks for your reply.
Ben
Well it could just be down to me having flakey service or something and it reconnecting a lot (I haven't noticed that though), but the 6 to 9 kbytes was from running GPRS Monitor and running a report and looking at the overnight hours where I know I didn't get any emails for hours on end.
Router settings
The other thing that is going to make a difference would be the setting on the server. The longer the session can be kept open between the router and the phone the least amount of data that will need to be transfered. For example 15 minutes seems a common amount of time to keep the line openm, at the end of those 15 minutes your phone will initiated a new connection i.e. traffic. Obviously the more often it does this the more traffic generated and the more power needed.
Can i push task or agenda items which are located on the public folders?
scaseman said:
Hello all,
I need to have instant notification of my emails and thought the only way was Blackberry until I heard of Push Email.
I have a K-Jam with the latest imate os. I've read that this version has push email with it but cant see it in the programs or anything.
What do I need to install etc to recieve emails from my ISP. What backend setup do I need? I have a pop 3 account that is web based too and i am on the O2 network in the UK
Thanks for your help guys.
Scaseman
Click to expand...
Click to collapse
The reason you want push is to receive an e-mail sent to you IMMEDIATELY The problem I see with push mail is you can't really use forwarding between services because it adds delays that defeat the point of it. It is not essential to have Exchange but most current systems employ it
So you need to implement push using your current e-mail address and provider for best performance
For example if you use a specific e-mail address for all your mail that is what you need to access if you don't want to change your e-mail address
If your e-mail provider uses IMAP there is a solution. It started off fairly shakey but has got quite reliable - it's vgsmail (www.vgsmail.com\ppc)
It uses IMAP idle to connect to your current e-mail (assuming IMAP support) and WORKS
As said using this is the best way of avoiding changing e-mail address and low cost (just data costs) - uses 3or4MB a month just to work - but if you're using your pda for mail you need to be on a good tarriff --- say T-Mobile web'n'walk - soon to become ulimited.
It takes about 10-30 seconds from an e-mail being sent to my PDA notifying me --- all for a one off cost of $21
scaseman said:
Hello all,
I need to have instant notification of my emails and thought the only way was Blackberry until I heard of Push Email.
I have a K-Jam with the latest imate os. I've read that this version has push email with it but cant see it in the programs or anything.
What do I need to install etc to recieve emails from my ISP. What backend setup do I need? I have a pop 3 account that is web based too and i am on the O2 network in the UK
Thanks for your help guys.
Scaseman
Click to expand...
Click to collapse
The reason you want push is to receive an e-mail sent to you IMMEDIATELY The problem I see with push mail is you can't really use forwarding between services because it adds delays that defeat the point of it. It is not essential to have Exchange but most current systems employ it
So you need to implement push using your current e-mail address and provider for best performance
For example if you use a specific e-mail address for all your mail that is what you need to access if you don't want to change your e-mail address
If your e-mail provider uses IMAP there is a solution. It started off fairly shakey but has got quite reliable - it's vgsmail (www.vgsmail.com\ppc)
It uses IMAP idle to connect to your current e-mail (assuming IMAP support) and WORKS
As said using this is the best way of avoiding changing e-mail address and low cost (just data costs) - uses 3or4MB a month just to work - but if you're using your pda for mail you need to be on a good tarriff --- say T-Mobile web'n'walk - soon to become ulimited.
It takes about 10-30 seconds from an e-mail being sent to my PDA notifying me --- all for a one off cost of $21
My hosted exchange trial gave e my answer: not gonna work the way I want it. The trouble is with the forwarding of calendar events (that what i want it for).
So setting up my own server will not bring any relief either.
Waiting for my company to support push or me getting a business Blackberry subscription.
Good to try anyway.
does anybody has any experience with this vgsmail stuff?
my e-mail provider supports imap and I could live with a delay of 30sec....
hi, Guys
I am using O2 XDAII unit now, and I am going to push an email to the XDAII thru GPRS. I've seen you guys' discussion above, it really gives me a clue to do the further research.
hi, Edsurb, Re: "Waiting for my company to support push or me getting a business Blackberry subscription", does it mean there are 2 ways to push an email?
(1) We can set an MS Exchange Server 2003 then do some setting in both Exchange server side and the XDA unit, I wonder if the XDA unit can get the email thru GPRS once after the email is sent, how long will it be delayed, how much it costs, it seems it is a way that the XDA unit checks the Exchange server periodically while not a true push, right?
(2) To get a blackberry subscription. Is it a true push? Can a XDAII unit get a blackberry subscription from O2 network?
Thanks a lot for your help!!!

Microsoft Exchange Server and Windows Mobile 6

Hi!
I am quite new to all this! I am searching and reading about Windows Mobile 6 Professional.
I would want to setup an account, in Mobile Outlook, that connects to the Microsoft Exchange Server.
If I use my PC or VAIO, I can acccess my account through a web based address but cannot successfully send Japanese langauge emails to Japanese mobile devices. Japanese PC/notebooks are OK.
But I can send and receive perfectly when using Outlook 2007 on my PC or VAIO...
This aspect is the most imprortant issue for me. Is it possible and easy ! To setup such an account in Mobile Outlook ?
I am also aware that using Vodafone to do this could also be very expensive and data charges would mount up.
Any advice appreciated.
Ofiaich
The issue is not your device. You have to make sure that the Exchange Server is setup for mobile access.
http://exchangeserver/oma or https://exchangeserver/oma
where exchangeserver is the name of your exchange server
See if you can access either of the above, that's the first step. If your server requires SSL certificate then you have to install that to your device (I keep a copy of the certificate on my SD card so when I hard reset or get a new device that's the first thing I install).
It requires a pretty close relationship with the Exchange Server IT guys (in my case I have my own exchange server). One option is to use a hosted exchange service.
Let me know if you need more specifics
thanks very much jcrompton!
I had a bit of a hard time setting up Outlook 2007 to connect to the Exchange Server because the university, where the server is ??, only had info for Outlook 2002, 2003. Some differences.
If I buy the TyTn II it will be my first experience with a Windows Mobile device. I will also want to put Japanese input etc on it !
Currently, I use a SE W950i with Japanese support but only accessing Vodafone email. Not good.....
I will also talk to the Exchange Server IT guys!
Any further advice would be appreciated because, some of the senior IT guys at the university often say that will only support what they feel is necessary. One even said, don't need to check emails using a mobile device ! Strange guy.....
Ofiaich
Yes it can really be a bit difficult if the IT guys are not willing participants. I had some difficulties even owning my own server.
I have a Microsoft MVP (Bob Lin) who helps me remotely with issues on the Exchange Server - he charges $95 per hour.
I would tell the IT guys that they may have an opportunity to learn somethings if they will be willing to work with you.
First make sure you can access /oma via the web and see if they require SSL to connect - that will tell you if they have OutlookMobileAccess already configured or not and whether you will need a certificate installed on your mobile device.
jcrompton!
thanks very much for your quick reply!
This morning, I got the usual comment from the university IT staff, we are not an internet providor, we do not support Palm, Windows Mobile.. etc...
I will push this further but I still cannot get them to support Japanese 'perfectly' on the university server !
but I have remembered I can set an rule in my account to forward email on to another account. So I could just use my Vodafone account!
Thanks for your time and help! I will battle on with this!
Ofiaich
If you decide to do the forwarding thing I think there is a guy out there who is allowing access to his exchange server as a free service - of course he takes donations. You could then just forward your email to that Exchange Server and then take advantage of the instant email abilities of your device.
The other option is a hosted Exchange Service but that's not free.
port88.org
jcrompton said:
If you decide to do the forwarding thing I think there is a guy out there who is allowing access to his exchange server as a free service - of course he takes donations. You could then just forward your email to that Exchange Server and then take advantage of the instant email abilities of your device.
The other option is a hosted Exchange Service but that's not free.
port88.org
Click to expand...
Click to collapse
Try http://live.mail2web.com, it is a free hosted exchange service.
Thanks very much jcrompton and palmop !
My problem with a web based service is that Japanese is not supported well. I just registered at http://live.mail2web.com and sent some tests but some, but not all of the returned tests did not display Japanese, just a row of ????????
My way of accessing email at the moment, is to use my University Exchange server, but that does not send mail in Japanese to Japanese mobile phones and other mobile devices, but it does send correctly to PC's , for example Hotmail read on a PC.
My 100% successful way. is to use a small VAIO notebook VGN-TX51B and Outlook 2007. Occasionally I use a W950i as a modem, but often use WiFi or a LAN line.
Mail, in Japanese, to and from mobile devices, PC's and Mac's all are OK, but it is not always convenient to carry my VAIO around even though it is small
What I hoped to do with the TyTn-II was to setup an exchange account in Mobile Outlook, in the same way, as I did on my Desktop PC and VAIO.
But the university support staff are not forthcoming....
I do not have any experience of Windows Mobile 6 Professional! Time to search and read more !
Oh! I also know I would need to install a Japanese font and have read Asukal's information here, and at http://forum.brighthand.com/showthread.php?t=171045&page=2 and also at http://www.ookii.org/software/japaneseinput/
Ofiaich
In general syncing with exchange is a breeze... if the server has been setup to work with mobile devices (you do not need to enter in the owa or oma extension listed above). If exchange has been setup to support mobile devices (which is likely the case) you don't even need your IT department
under comm manager click activesync, then menu, then configure server, enter in the exchange server address (not http you can find this from your outlook), put in username, pw and domain, check want you want to sync, schedule, and that is it your done. The only issue may run into is a secure certificate issue (very uncommon) if so just post and a solution will be provided.
aaronsmckee!
thanks very much for your help!
I have a new question,,,, does adding an exchange server account mean a continuous connection to the exchange server, and thus the potential of huge data charges ?
I actually haven't got a TyTn-II yet because I wanted to research about this and also Japanese support before buying one !
But I can understand what you are saying. I have setup Palms, Japanese OS VAIO and all sorts !
Just Windows Mobile is new to me!
I will check out the security certificate issue and post if there is a problem !
Now I will read about installing Japanese input etc!
Thanks very much !
Ofiaich !
ofiaich said:
additional qustion aaronsmckee!
thanks very much for your help!
I have a new question,,,, does adding an exchange server account mean a continuous connection to the exchange server, and thus the potential of huge data charges ?
I actually haven't got a TyTn-II yet because I wanted to research about this and also Japanese support before buying one !
But I can understand what you are saying. I have setup Palms, Japanese OS VAIO and all sorts !
Just Windows Mobile is new to me!
I will check out the security certificate issue and post if there is a problem !
Now I will read about installing Japanese input etc!
Thanks very much !
Ofiaich !
Click to expand...
Click to collapse
I agree with the advice that you have gotten. You don't need to use owa oma extensions like I mentioned when setting up the Mobile Outlook but if you can succesfully navigate to them on the handheld browser (or any other browser for that matter that is an indication that Outlook Mobile Access has been setup on the Exchange Server). What I do KNOW is that if the IT department has not specifically set out to set up thier server to work with mobile active sync it will NOT work. It took quite a bit of work to get my server working with active sync! I agree the certificate is a whole differnt issue but I suspect that a University does have SSL connection to their server enabled which will require a certificate on your device!
You have the ability to set the Mobile device to connect to the server at intervals, manually , or "as items arrive" - the latter maintains a connection to the server so you have emails arrive on your device immediately.
I hope we are helping you.
Hi jcrompton!
Yes, everyone is very helpful here !!
What I need to do now, is to decide if the TyTn II is for me, because it might mean my VAIO does not get used. I use a W950i but the email via Vodafone often crashed as I input Japanese.
Next, I need to be clear about reading and inputting Japanese on the TyTn II
And then find the bEst place to buy it in the UK!
But yes, everyone is very helpful here !!
Ofiaich

Novell GroupWise wireless sync

I was looking for an app to do wireless syncing with my works groupwise server (their mobile server actually, which will communicate to the actual groupwise server). I found an app from omni:
http://www.omni-ts.com/mobile-groupwise/
But it has been discontinued after it was bought out. Has anyone done this? I know about the PDA connect software from novell, but I'd like to do it wirelessly over my data connection. Any ideas?
Good luck with that. We have Groupwise, and it was a pain to do.
We use software from Intellisync that does a good job though. I would check with your IT peeps and see if they suggest a software.
Novell has what they call "GroupWise Mobile Sync Server". Its essentially Nokia intellisync re-labled to work with GroupWise. Its a server which pushes a client to the PDA, then allows you to do wireless push. You have to set it up on either a dedicated server or your own machine. You have to have valid support contract with novell to get the license key. Also, it only works with GroupWise 7 and you have to have SOAP enabled on your post offices.
It took me a while to get it all working, but it works once its up and running. The push client integrates with the pocket outlook on the phone (meaning you can't have active sync at the same time), but it works pretty well.
Hope this help, drop me a pm if you'd like more details.
I'm very interested in any solutions you might have come up with on this. We use GW7 at my company, and I'd love to get my Tilt to sync with it wirelessly. Unfortunately, the corporate solution for this is Blackberry, and I don't rank high enough on the ladder to get a license on the BES server, so blackberry connect seems to be out.
I've tried the latest intellisync from their website, and successfully configured it to sync with my tilt through activesync. I enabled the 'push sync' feature, but I'm not sure how it's supposed to work, as it doesn't seem to have anything to keep the phone connected to the desktop app. The push sync says it's successful whenever the phone is connected thru activesync, but as soon as I disconnect the phone from the usb cable, push sync begins to fail every time it runs.
I've seen some pointers that cingular xpress mail supports (or once supported) groupwise, but it doesn't seem to offer that as an option when configuring the current version.
I can install outlook and use it as a client for groupwise, but that still doesn't do anything for the push sync aspect.
Suggestions?
Yes, you can do over the air push sync of everything (mail/calendar/contacts/etc), I have gotten it to work. The product is part of GroupWise support, so if you have a service contact with Novell, you can download the install and the product key. You need a dedicated sync box(I used Windows 2003 server box), which has a SOAP connection (a protocol which need to be enabled on each post office within the GroupWise system) to the main system. The configuration on the Window server is pretty straightforward, once you configure it and point it at the main GroupWise system - you should be able to push a client install to your phone via SMS. Here are some things to check:
- All post offices which should use MobileSync have SOAP protocol enabled (on unique ports)
- Firewall ports are forwarded/opened properly. You'll find these if you search the Novell Knowledgebase. I can pull my list if necessary.
- You have an SMTP server to relay for sending out SMS install links.
I'll try to help with more specific questions. Hope this helps.
Ahh, sounds like more than I was looking for. I was hoping for just a desktop redirector type app. Sounds like this is more of a company wide solution, rather than just something for one person.
I did get GW PDA connect working to sync with the tilt, so at least I don't have to pay for intellisync. (Especially now that it's a dead product now). I'm just not getting push sync, but I can live with that.

Why BlackBerry receives emails 3 minutes faster than Tilt?

The industry I am in, it is important to respond to client emails as quickly as possible. Can anyone explain why my BlackBerry is receiving emails quicker than AT&T Tilt. If so, is there a possibility to receive the emails just as quickly. My email is set to a pop3 account.
Blackberry recieves push e-mails, when the e-mail is recieved at the server it is pushed to the phone, Pocket Outlook can be set to poll your e-mail server at most every 5 minutes, so unless your Tilt syncs to the mail server right after the e-mail gets to the server the Blackberry will always get it first.
HyoImowano said:
Blackberry recieves push e-mails, when the e-mail is recieved at the server it is pushed to the phone, Pocket Outlook can be set to poll your e-mail server at most every 5 minutes, so unless your Tilt syncs to the mail server right after the e-mail gets to the server the Blackberry will always get it first.
Click to expand...
Click to collapse
Just as I believed. Thank you for your quick response.
if you use an exchange account, you will get an email as quick as a BB rather than using a Pop3 acct.
i sit in front of my pc and test it and it is pretty instant. the phone gets it before the notification on my Outlook on my PC pops up.
also if you have a hotmail acct, you can use Windows Live and set it to "as it arrives" and you will pretty much get push capabilities as well.
If your server supports IMAP, try using flexmail. Flexmail uses the IMAP idle mode and gets instant notification of new mail. My tilt will display mail faster than thunderbird on my desktop pc.
yeah.. pls change to flexmail.. faster than everything.. i hate BB BTW.. haha.. it is damn expensive in my country..
If you have your blackberry set to check every 15 minutes and your tilt to check every 15 minutes then you possibly finished your configuration with a 3 minute difference.
There is a program called Seven I've been using this for about 6 months now and it is the fastest push email I have seen for ppc. As soon as you receive a email it comes to your phone. When you sign up "it is free to reg. and it is a Beta" make sure you sign up for the Beta. Because they have ones for ATT and other company but it is not the same as the beta.
"Mods"
I hope I can post this, if not I will delete the link.
I use mail2web for my emails and get really fast, sometimes the email will show up on my phone before it will show up in my inbow on the web.
Also, if you are using AT&T you can also sign up for the Blackberry Connect for Non-Blackberry Phones and get the benefit of the BB Email Server as well... Something you may want to consider.
Hope this helps
gsessons said:
There is a program called Seven I've been using this for about 6 months now and it is the fastest push email I have seen for ppc. As soon as you receive a email it comes to your phone. When you sign up "it is free to reg. and it is a Beta" make sure you sign up for the Beta. Because they have ones for ATT and other company but it is not the same as the beta.
"Mods"
I hope I can post this, if not I will delete the link.
Click to expand...
Click to collapse
Seven is the company that makes AT&T's Xpress Mail program that tries to emulate a push email system like the the BIS (blackberry internet service) using sms triggers.
Hopefully the Beta is allot better than Xpress Mail as the Xpress Mail program is piece of crap (very latent pushed emails) and can only be used with one account.
Demonteverde said:
Seven is the company that makes AT&T's Xpress Mail program that tries to emulate a push email system like the the BIS (blackberry internet service) using sms triggers.
Hopefully the Beta is allot better than Xpress Mail as the Xpress Mail program is piece of crap (very latent pushed emails) and can only be used with one account.
Click to expand...
Click to collapse
Yes Seven is a lot faster. I was using Xpress before, it is not fast as the Seven. That is why I said use the Seven beta and not the AT&T version.

configuring Outlook for OWA

Hi All,
I apologize for posting here for a simple thing. I hv HTC Touch Diamond. I want to configure Outlook for my email, calendar etc with my corporate exchange server. Assuming I dont want to synchronize through activesync on my PC. Because from a PC I want to check mails using OWA. If I am not at my desk I want to receive emails on to my mobile.
I have tried all various ways of configuring it. One search has asked me to enable OMA(Outlook Mobile Access) on my corporate exchange server which is not in my hands.
Using GPRS is there a way I can receive corporate emails on to my HTC Diamond ?
Regards
ravi
s_ravi_kumar said:
Hi All,
I apologize for posting here for a simple thing. I hv HTC Touch Diamond. I want to configure Outlook for my email, calendar etc with my corporate exchange server. Assuming I dont want to synchronize through activesync on my PC. Because from a PC I want to check mails using OWA. If I am not at my desk I want to receive emails on to my mobile.
I have tried all various ways of configuring it. One search has asked me to enable OMA(Outlook Mobile Access) on my corporate exchange server which is not in my hands.
Using GPRS is there a way I can receive corporate emails on to my HTC Diamond ?
Regards
ravi
Click to expand...
Click to collapse
Correct me if i'm wrong, but you might wanna use this app: Mobipush
http://www.mobipush.com
It's like a push mail server which will forward any mail to your Diamond...it's free of charge...just give it a try...I'm using it and I love it...
Good luck
Regards,
Jeroen
Pietje_1985 said:
Correct me if i'm wrong, but you might wanna use this app: Mobipush
http://www.mobipush.com
It's like a push mail server which will forward any mail to your Diamond...it's free of charge...just give it a try...I'm using it and I love it...
Good luck
Regards,
Jeroen
Click to expand...
Click to collapse
No Luck. It errors out saying it cannot get IMAP server details.
s_ravi_kumar said:
No Luck. It errors out saying it cannot get IMAP server details.
Click to expand...
Click to collapse
By the way, My company uses BlackBerry.
s_ravi_kumar said:
No Luck. It errors out saying it cannot get IMAP server details.
Click to expand...
Click to collapse
s_ravi_kumar said:
By the way, My company uses BlackBerry.
Click to expand...
Click to collapse
Ahh..I see....well than for now I cant offer you a solution.... sorry...
Keep us posted about your progress allright?
Thanks mate!
Jeroen
b.t.w. if you gonna use the app, type in your server details manually...than (for me) it should work
Thanks Jeroen. I will post any progress I make. Btw isnt it frustrating ? I have WM and outlook in installed , internet is available on mobile and my company uses Exchange Server still I cant receive emails on my mobile.
hmm.. I am sure there will be other people who are interested in or already using by some way.
Thanks again Jeroen.
-Ravi
Although your company uses exchange they need to configure OMA on their servers. Although you say they have OWA that doesnt mean it will work on your mobile. they also need to have a specific version/service pack level on their exchange server.
The fact they use blackberrys suggests they havnt configured the OMA part that you need. If they did then your company will be the only ones who can help you as they will need to supply you with the OMA server address (usually different to your OWA one) and in many cases a certificate to use.
There really is nothing we can do, its all down to your companys IT department.
This is what you have to do:
Go to your Systems Administrator and ask him whether it's possible to receive email on your diamond. Minimal requirements are:
1. Microsoft Exchange Server 2003 with SP2 installed
2. OWA and Mobile access enabled for your user account on your corportate network.
3. The root certificate of your Certificate Authority. This can be a third party certificate like Verisign or one from your own CA within your corporate network.
4. OWA certificate. This is probably the same ssl certificate you use when you try to access your corporate email from the internet like https://webmail.corporate.com
You have to import both the root certificate as well as the webmail certificate on your diamond and configure the settings.
I have configured this many times for my users with both Exchange 2003 and Exchange 2007 and works great.
Good luck and don't hesitate if you need more info.
The others are right in saying that OWA needs to be configured and available. The other snafu is if there is a cert or not... for example, my company does not use a cerrt and had a re-direct... so the real URL is:
http://mail.mycompany.com/exchange
but they publish the URL as
http://mail.mycomany.com
which has a redirect page to the above URL. You need to make sure you have the full URL: http://mail.mycompany.com/exchange when you configure mail and *IF* they have a cert or not... by default I beleive WM6 assumes a cert.
Thanks all for the suggestions. I have asked my company to enable OMA and configure it. But since we are a blackberry shop they said that they cant do it. Mean while I saw BBConnect for Diamond. Can I use this on Diamond to receive emails. Is there anything extra I need to do to work with BBConnect apart from Internet availability on Diamond ?
-Ravi

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