Hello. I've had this device for awhile now and it's probably the best phone I've ever had.. except I started to have problems with regards to calls just recently. I actually rooted the device about 2 months ago and am currently using the Rombie mod v2 (JPC), if that helps. Anyway, the problem happens in the middle of a conversation, where the proximity sensor somehow disappears and the speaker mode is activated on its own (or maybe it gets in contact to my skin, I'm not sure, since the screen is supposed to remain blank). After that, the device becomes unresponsive: the touch sensitive menu and back keys don't work, and neither does the screen itself..but the hard key home button works and I could still hear the other caller via loudspeaker. I force a reset and everything goes back to normal (I mean this call issue doesn't happen all the time). I don't have any screen protector to affect the performance of the sensor. Anyone can help me out with this? Thanks!
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I have lost my display on my Xperia phone.
The back light comes on -- but that is it -- NOTHING else.
Has anyone else experienced this and more importantly - fixed it ???
if so, what did you do
What have you tried to fix it? I'd say something like this goes in order;
1. Soft Reset (since you don't have a display, use the reset button next to the battery)
2. Hard Reset (hold both hard buttons while pushing the reset button with the stylus)
3. Call someone, either your carrier or SE.
I have the same issue.
About 2 weeks ago issue started.
Waking from sleep or turning on, backlight lights up, but screen is blank.
This is starting to happen more frequently. Sometimes it will work normally, but more and more it is just staying blank.
Also during normal use, screen will become "garbled." Random bits of the screen move around to other parts.
Even during these problems the phone is functioning normally, can even push the buttons on the touch screen even though they are not being displayed.
I have an x1i, hard-spl. Was previously flashed with TouchX 10.1. When issue started happening, I flashed with a newer itje WM6.5 ROM. Same problem.
Issue of screen being blank also happens when booting to the tri-colour screen.
Any ideas?
I had the same issue screen just refused to display. I sent it back to Sony E for repair. They repaired and returned within 7 days. On the repair bill they stated it was a loose connection.
Interesting, hopefully that's it.
Out of curiousity, what was the repair worth?
Just wondering how much i'm up for if that is the case and I send it back.
lonneclark said:
I have lost my display on my Xperia phone.
The back light comes on -- but that is it -- NOTHING else.
Has anyone else experienced this and more importantly - fixed it ???
if so, what did you do
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Click to collapse
Yeah.. I know this topic is pretty old, but I exactly have the same problem..
I have the Xperia X1 or about 1 year and a half now, everything was working fine until 2 days ago:
1. If someone calls me or I call them, they don't hear me, but I DO hear them
2. Screen responds, but remains blank (backlight only turns on)
3. Screen shows once in a while, but it pixelates.
I'm thinking of a hardware problem here, anyone knows more about this?
- Tried rebooting > no effect
- Tried soft reset > no effect
In most of all above problems it would be becouse of damaged lcd flex cable. It's not cost too much but you will have to disassemble phone and change it. http://cgi.ebay.co.uk/for-Sony-Eric...ries_MobilePhoneBatteries?hash=item563a472301
Hey guys so I'm having the following problem, during a call when I put the phone near my ear and the screen turns off, sometimes the phone stucks, what I mean is the after I remove the phone from my ear the screen remains turned Off and the buttons do not respond.. But the call is still working.. I had gueste rom then I changed to cyanogen but the problem is still there...
Unresponsive phone perhaps, because as far as I know, nothing of the sort happened to me ever.
Also, does the screen light up when you end the call...let's say by using power button?
Not likely, but I'll mention anyway, check if anything is blocking the proximity censor - holding habit, cellphone case etc.
Similar issue,any way to disable the proximity senzor?
DrGreem said:
Hey guys so I'm having the following problem, during a call when I put the phone near my ear and the screen turns off, sometimes the phone stucks, what I mean is the after I remove the phone from my ear the screen remains turned Off and the buttons do not respond.. But the call is still working.. I had gueste rom then I changed to cyanogen but the problem is still there...
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Click to collapse
I have pretty much the same problem,the screen remain turned off after i remove the phone from my ear and i can't activate the screen or press any buttons until the other person terminates the call.
I run a proximity test from the Hidden Menu and the sensor detects as NEAR all the time even though nothing is in front of it.
I reinstalled several roms and i still encounter the same issue therefore it must be a hardware problem.
I would like to specify that i don't use a screen protector therefore the senor is not blocked in any way.
Is there any way to disable the proximity sensor completely?is there a application or a setting for that?
DrGreem said:
Hey guys so I'm having the following problem, during a call when I put the phone near my ear and the screen turns off, sometimes the phone stucks, what I mean is the after I remove the phone from my ear the screen remains turned Off and the buttons do not respond.. But the call is still working.. I had gueste rom then I changed to cyanogen but the problem is still there...
Click to expand...
Click to collapse
andreita99 said:
I have pretty much the same problem,the screen remain turned off after i remove the phone from my ear and i can't activate the screen or press any buttons until the other person terminates the call.
I run a proximity test from the Hidden Menu and the sensor detects as NEAR all the time even though nothing is in front of it.
I reinstalled several roms and i still encounter the same issue therefore it must be a hardware problem.
I would like to specify that i don't use a screen protector therefore the senor is not blocked in any way.
Is there any way to disable the proximity sensor completely?is there a application or a setting for that?
Click to expand...
Click to collapse
I have had the same problem, with many roms. I think if you are on some of the ICS roms, you will have to expect some bugs, like this. I am now on Temaseks build 135.1 with his kernel and I dont have any of these bugs. It seems ICS for our P990 is to be expected soon, so try a ROM as close to stock as possible and wait for our ingenious developers to get the last drivers working and you will see a lot of bugs disappearing. I would not recommend you to disable additional hard/software.
One app that has helped me though, with some of the ICS issues, is AnTuTu CPUMaster. A free app in Play and it allows you to set your minimum clockspeed a little higher than standard, I set mine around 400Mhz and it took care of many of the little bugs related to phone not reacting according to expectations.
Good Luck
Have the same problem and man... its a huge pain...
I am on the official CM7 latest release. I used to be on temasek's one and did not encounter the problem. As I can;t change ROMs these days, any quick fix, calibration app that would do the trick? Thanks!
Yesterday I made a call on the XZ and whilst I had the phone against my ear the screen switched off - this I fully expected - what I did not expect was that at some point during the call I had to press a number to get through and when I went to press the number the screen refused to switch on!! Obviously I could not press the necessary number or indeed end the call. It took me almost ten minutes of hearing the automated message trying to reset the phone (I pressed all the button combinations I knew of and even invented a few myself just in case...) without any luck! I had an idea and removed the SIM from the phone, the bl%%dy automated message still continued, I then inserted the SIM and the screen went on and the phone finally rebooted without me pressing any keys!
I had noticed before this, that the screen did remain off after my calls, but as the other person usually hung up I never really took much issue with this behaviour.
Has anybody had this problem before? My phone is rooted, with the 434 stock firmware and locked bootloader.
Do not have this issue on .434. Didn't have it on .350.
Did you install a screen protector because some of them can mess with the light sensor
Press thanks if I helped
Same issue here...very annoying!
Sent from my C6603 using xda app-developers app
Screen protector. Issue comes up a lot. Screen protector.
I had the same issue, I even tried to test the proximity sensor via service menu: it turned on when I got my hand near the phone, but it wouldn't turn off. I removed the screen protector, now it works just fine.
After a while I suddenly got a similar issue where my screen would not turn on when calls came in.
In the beginning i could push vol+ or powerbutton and it would turn on.
Then nothing worked. Call came in and I had to wait for the call to end before the screen could be turned on.
Tinkered around with apps to find the culprit, aaand zilch.
this was on .350
After updating to .434 (global), everything was back to normal
-C6603
-Unlocked bl and root
-No screenprotector, or anti-shatter film for that matter
Hi i'm just brought HTC one m7 2 weeks ago but completely using it just for a week, here is my problem. While during a call both calling and receiving a call my phone will turn on airplane mode and drop the call, and sometime the phone just drop the call. I already Hard reset my cell. but still facing the same problem. what should i do right now? its so annoying... :crying: thanks in advance
Kaetae said:
Hi i'm just brought HTC one m7 2 weeks ago but completely using it just for a week, here is my problem. While during a call both calling and receiving a call my phone will turn on airplane mode and drop the call, and sometime the phone just drop the call. I already Hard reset my cell. but still facing the same problem. what should i do right now? its so annoying... :crying: thanks in advance
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Click to collapse
No one face this problem?
Kaetae said:
No one face this problem?
Click to expand...
Click to collapse
I use my HTC One for calling most of the time and for more than a month now I haven't encountered this situation as of yet. Maybe try reflashing the ROM instead of doing a wipe. There are a couple of RUUs in this forum you can download if you're not rooted/unlocked.
I am having the same problem, anyone got any solutions??
jag233 said:
I am having the same problem, anyone got any solutions??
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Click to collapse
Can this be produced reliably? If it can, go to your dealer and show it to them
htc one airplane mode
Kaetae said:
Hi i'm just brought HTC one m7 2 weeks ago but completely using it just for a week, here is my problem. While during a call both calling and receiving a call my phone will turn on airplane mode and drop the call, and sometime the phone just drop the call. I already Hard reset my cell. but still facing the same problem. what should i do right now? its so annoying... :crying: thanks in advance
Click to expand...
Click to collapse
Hi guys - I too had this problem and even replaced my first handset to find i was still having the problem. The answer is annoyingly simple and that is you are all no doubt using your phone in your left hand (as I do) and the sensor which deacrivates the screen is in the top left of the front of the phone.. no problem when using ur right hand to call as the sensor is flat to your ear but in the other, if the phone is not totally planted.. the sensor sometimes hangs in the open or is away from your head far enough to activate the screen and you are accessing the drop down menu with your ear! Design flaw in my opinion but there are 2 things you can do 1) the sound comes out of the entire length of the speaker so get used to putting your ear as close to the sensor as poss 2) once dialled or answered call, hit the screen lock button manually to deactivate the screen for the duration of the call. Hope this helps.
Pelbee said:
Hi guys - I too had this problem and even replaced my first handset to find i was still having the problem. The answer is annoyingly simple and that is you are all no doubt using your phone in your left hand (as I do) and the sensor which deacrivates the screen is in the top left of the front of the phone.. no problem when using ur right hand to call as the sensor is flat to your ear but in the other, if the phone is not totally planted.. the sensor sometimes hangs in the open or is away from your head far enough to activate the screen and you are accessing the drop down menu with your ear! Design flaw in my opinion but there are 2 things you can do 1) the sound comes out of the entire length of the speaker so get used to putting your ear as close to the sensor as poss 2) once dialled or answered call, hit the screen lock button manually to deactivate the screen for the duration of the call. Hope this helps.
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Click to collapse
I can confirm this. I also use my left hand / left ear for calls and my calls often die in the middle of the call because my ear has enabled Airplane mode. Sometime it happens during important calls and is absolutely infuriating and stressful. What's more, often people try to call you back but can't because it takes about 10 seconds for the phone to turn wireless back on and register with the network.
This is really poor form and rather an embarrassing oversight for HTC. I have just switched from a Samsung Galaxy S4 and this is my first HTC and even though its clearly a great phone - failing on actual phone part of a smartphone is inexcusable. If anyone comes up with a solution in the meantime, please post it here. Thanks
Turn the screen off manually when it's too dark for the proximity sensor to measure proximity.
Anyone having a problem with the proximity sensor when someone's calling? I can't pull out the phone from my pocket and hang up, cause every time, the call is already answered... During phone ringing the proximity sensor is not working and the screen is operational. Someone else? Reported already?
Am I the only one? I've tested the proximity sensor, it's working fine. Done a hard reset without phone settings restore, but still while ringing, with hidden sensor, the screen is active. Had this problem with xiaomi a1, with Nokia 6.1 it was ok. So wondering, of it's just me (somekind of hardware problem) or software?
bo6o said:
Am I the only one? I've tested the proximity sensor, it's working fine. Done a hard reset without phone settings restore, but still while ringing, with hidden sensor, the screen is active. Had this problem with xiaomi a1, with Nokia 6.1 it was ok. So wondering, of it's just me (somekind of hardware problem) or software?
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Click to collapse
I don't recall having any issue with the screen when a call comes in. Can you explain the problem a little more? I just want to make sure I test it properly based on the issue you're having.
- Call comes in
- Phone is in pocket
- Call answers? Or screen activates and registers touch while in your pocket? Not sure of what's going on here
This is the part I don't follow. Is it answering automatically? Or is it that when you try to remove it from your pocket, you're somehow answering the phone?
I can't pull out the phone from my pocket and hang up, cause every time, the call is already answered...
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Click to collapse
Harfainx said:
I don't recall having any issue with the screen when a call comes in. Can you explain the problem a little more? I just want to make sure I test it properly based on the issue you're having.
- Call comes in
- Phone is in pocket
- Call answers? Or screen activates and registers touch while in your pocket? Not sure of what's going on here
This is the part I don't follow. Is it answering automatically? Or is it that when you try to remove it from your pocket, you're somehow answering the phone?
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Click to collapse
Sorry. The problem is that the screen is active and obviously my pocket is capacitive
You can test it easy - someone calls you and you cover up the sensor. For me, it stays active and lit up. I think it stays active even during a call, no matter that it's not on - sometimes it seems I press things with my face.
Just to update - I got a replacement of the phone, cause the other one died, but the new one still has this problem - while taking it out of the pocket of normal jeans while ringing, it either slides to answer the call (most of the time) or to reject it. Happens like 60+ % of the time, in dry pocket. Am I the only lucky guy out here or I should expect this phone to kill itself like the previous?
So, it's not just me, but still no fix...
https://community.phones.nokia.com/discussion/3521/getting-problem-when-receiving-calls-while-in-pocket