[Q] Bricked? Stuck on either white AT&T screen or grey, frozen battery screen, no USB - Captivate Q&A, Help & Troubleshooting

[Q] Bricked? Stuck on either white AT&T screen or grey, frozen battery screen, no USB
While trying to install Cognition v2.2b3 via Clockworkmod (from stock at&t 2.1 froyo) something happened mid-install and my phone ended up rebooting, and I have not been able to turn it on since.
-When attempting to power on normally, phone shows white AT&T screen and hangs there
-When attaching USB, phone shows battery screen but battery is all grey and rotating progress icon is frozen. Does not appear to be charging.
-Computer does not recognize phone in any state. Latest USB drivers are installed and I have had no issues connecting via USB previously.
-Cannot get into download or recovery mode using any volume/power button combination or through adb. Also tried attaching USB with ODIN running while attempting button combinations, inserting/removing battery etc, still nothing.
Has anyone else experienced this? Anything else I should try?

Louros said:
While trying to install Cognition v2.2b3 via Clockworkmod (from stock at&t 2.1 froyo) something happened mid-install and my phone ended up rebooting, and I have not been able to turn it on since.
-When attempting to power on normally, phone shows white AT&T screen and hangs there
-When attaching USB, phone shows battery screen but battery is all grey and rotating progress icon is frozen. Does not appear to be charging.
-Computer does not recognize phone in any state. Latest USB drivers are installed and I have had no issues connecting via USB previously.
-Cannot get into download or recovery mode using any volume/power button combination or through adb. Also tried attaching USB with ODIN running while attempting button combinations, inserting/removing battery etc, still nothing.
Has anyone else experienced this? Anything else I should try?
Click to expand...
Click to collapse
Go into Download mode, hold both volume buttons down and plug your phone into USB. If it doesn't work than pull the battery and try again.
If that doesn't work keep trying until it does. I'm serious, it took me like 40 tries last night to flash stock with the 1 click and then finally get cognition running (that only took one flash)
Odin is a piece of crap, it works maybe every 10th time for me. I've never used the rom manager to install roms, always use clockwork recovery. Less to go wrong if your in recovery mode I suppose.
But literally just keep trying until it works o.0

Hi. I've experienced exactly the same this night. Try this: forum.xda-developers.com/showthread.php?t=775911 it helped instantaneously.
BTW, you really need to wait at least 10 secs after removing battery.

I have the exact same problem.
My battery screen shows up with nothing but a flash loading icon and a grey battery. When I simply turn my phone on its stuck in ATT boot screen. I tried the instructions many times trying to get into download mode but right when i put it in the battery while holding down up/down/power it simply just shows the "frozen battery charging" screen again.
HELPP

Related

[Q] Strange Reboot Loop, searched forum Not Addressed

Hello All
I did search the forum and still not answer for the stranger reboot loop.
I got a phone call, and answered it. The reception was crappy and hear no voice. I then looked at the phone to see if call had dropped and it was frozed on the incoming call screen. I then pulled the battery and pressed the power button to turn on the phone and It would not power on. After multiple battery pulls and many many power button presses, still nothing. It was like it was out of battery. It was stitting on the home charger before i left the house. Prior to this the phone worked fine. Over the past week or two I had to do a battery pull may be 3 times.
I got to my car and plugged it into the charger and the orange charge led came on, on the front of the device. I then pressed the power button and it vibrate once as normal and then went to the multi-colored nexus "X." he screen went black and then vibrated once again and and was back at the mulit-colored "X." Then the loop starts.
In between the restarts I try to get it to boot into the bootloader by using the "vol down and power" and the "trackball and power button" and the white screen for the boot loader flashed for a milisecond the goes to black. As long as I hold the "vol down" button the while bootloeader or recovery screen flashes every 4-5 sec for a milisecond. As soon as I let go of one of those button, it automatically goes to the full reboot loop.
THis all happens when it is plugged into a power source. As soon as i unplug it, it goes back to the power button not responding. Again it acts as if it has no battery power. But it is in the 90%.
So i am unable to do any other step as in reflashing, and or doing a recovery.
ANY IDEAS any one.
I was running Cyanogen RC3. the latest rom with amon RA 1 7 1, korean radio 5.0.8
It was running perfectly up till today. when it went into its loop.
ANY HELP WOULD BE AWESOME
THanks in advance
DD
Plug it in to the USB, adb reboot recovery, reflash rom. Or even wipe and reflash if needed.
Sounds like it could be hardware the way you have to hold the keys down and you said it wasn't responding to the power button press.
ok thanks, ill give it a try.
here is my only issue. I am not using my original computer Mac. I just sent it out to apple for repair. So i am using my companies computer. I need to set up the AndroidSDK to be able to talk to the nexus. Since the phone will not turn on i can not load the drivers. and ive tried every way and it has not installed and i cant check because it wont stay on. it just goes to the loop. and it wont turn on if its not plugged to a power source.
Any ideas or suggestion.
SOrry I am an noob, so could you please be specific in your instructions.
I as of right now have insalled the Android SDK and i am unable to see the serial number (working on an old dell, running XP sp3) because it wont turn on.
It cant manually install the drivers because I cant turn the phone on to specify the drivers.
and
I using USBDeview, the phone also has to be on to erase all HTC previously installed drivers. i think. but there were none in the usb log...i think becuase they didnt install...agains because it would not power on...:-(
any ideas...please
DD
Also
Sorry excuse me if its a sort of a duhhh question...
even if i am able to load the device bridge, if the phone will not boot can i still flash another rom, or do a recovery. The phone is not getting past the Multi-colored "X" ???
DD
It should still read the commands when it's trying to boot. You don't need to turn the phone on at all to be able to install the ADB drivers, they are independent of each other.
As strange as it started, is a strange as it went.
This morning open the phone to pull the sd and the sim to put it in a throw down phone. I replaced the battery and cover and just hit the power button. The phone does a full boot and it appears to be working properly. the sd card and sim are fine. I the odd thing is i did this multiple times yesterday and last night. I pulled both sim and sd, replaced the battery and tried to boot with the same issues as named above with nothing different.
I left the phone on charge last night and it was charging for close to 8 hours and it was still showing the orange charging light.
So after it booted this morning, and i checked everything. It showed the same amount of charge as yesterday, right before it froze, which was 75%. So that is another strange occurance.
I plan on reflashing the rom and seeing how things go.
I thank you for your assistance and time.
appericate you helping out a clueless noob.
DD

phone won't start

My phone was working fine then i pulled it out of my pocket and the buttons were lit but screen would not turn on. I pulled out the battery to restart the phone but when i tried to restart it will only gets to the first boot screen then it shuts off. I cant get into recovery mode but can get in to download mode. So i used odin and tried to reflash the rom but it still does the same thing. Also when i plug in the phone in the battery symbol keeps loading then shuting down then loading over and over. Anyone else come across this?
cyanide1973 said:
My phone was working fine then i pulled it out of my pocket and the buttons were lit but screen would not turn on. I pulled out the battery to restart the phone but when i tried to restart it will only gets to the first boot screen then it shuts off. I cant get into recovery mode but can get in to download mode. So i used odin and tried to reflash the rom but it still does the same thing. Also when i plug in the phone in the battery symbol keeps loading then shuting down then loading over and over. Anyone else come across this?
Click to expand...
Click to collapse
Is this a Bell I9000M Galaxy S vibrant by chance?
yes it is sorry about that its the i9000m bought from bell. but the recovery mode worked before it froze it doesn't boot up long enough to get to it.
cyanide1973 said:
yes it is sorry about that its the i9000m bought from bell. but the recovery mode worked before it froze it doesn't boot up long enough to get to it.
Click to expand...
Click to collapse
Sounds like the same problem I had. It was a dead internal SD card. And from the pile of threads already on here relating to the issue, unfortunately there is no fix other than sending it back to Bell for repairs/replacement.
Thats to bad thanks for the info

[Q] HELP failed 2.2 update, phone not coming on

Hi
I have just tried to update to 2.2, i updated Kies first, connected my phone, it came back saying update available, fully charged battery, all seemed to go ok, phone rebooted, but when coming back up I get the logo, and the start up music, then it vibrates a bit the keys on bottom left and right are lit up, screen black and doesn't seem to do anything.
I have removed battery, have tried 3 button restore (no effect) it just keeps vibrating every min or so.
holding the power button restarts it, thats about all i can get it to do.
Have I ruined the phone?? please help.
boycey66 said:
Hi
I have just tried to update to 2.2, i updated Kies first, connected my phone, it came back saying update available, fully charged battery, all seemed to go ok, phone rebooted, but when coming back up I get the logo, and the start up music, then it vibrates a bit the keys on bottom left and right are lit up, screen black and doesn't seem to do anything.
I have removed battery, have tried 3 button restore (no effect) it just keeps vibrating every min or so.
holding the power button restarts it, thats about all i can get it to do.
Have I ruined the phone?? please help.
Click to expand...
Click to collapse
First question... Did you have a lagfix on the phone before you tried to update it?
Second question... If you answered yes to question one... Did you remove / disable the lagfix before you flashed through Kies?
i had lag fix and was rooted, i plugged it in to laptop and it was recognised and said update 2.2 available, so i thought that was ok.
Now it is as i describe as above, i get battery logo if i plug into laptop, bottom left and right keys are lit but don't do anything, screen is black and vibrates every couple of minutes, if i hold power button get the GT galaxy s screen then the music, then the S galaxys screen which goes black with the two keys lit, if i press power button again it goes off and to the battery logo again.
Cannot get odin or kies to recognise phone plugged in, or get it into recovery or download mode
boycey66 said:
i had lag fix and was rooted, i plugged it in to laptop and it was recognised and said update 2.2 available, so i thought that was ok.
Now it is as i describe as above, i get battery logo if i plug into laptop, bottom left and right keys are lit but don't do anything, screen is black and vibrates every couple of minutes, if i hold power button get the GT galaxy s screen then the music, then the S galaxys screen which goes black with the two keys lit, if i press power button again it goes off and to the battery logo again.
Cannot get odin or kies to recognise phone plugged in, or get it into recovery or download mode
Click to expand...
Click to collapse
you didn't answer the question but I will assume that you were using a lagfix but did not disable it before you tried to update you phone.
try removing the battery for a few minutes and try going to download mode (hold vol down + home + power)
Go into recovery mode (vol up + home + power 'till screen switches on) and select the delete data/cache (?) option with the volume keys, using the middle button to confirm. Your phone will work, but unfortunately, you'll loose all your app/settings =/
Should have un-lagfixed before updating :-s
let us know if Rawat's way worked for you.
I had disabled my lagfix too when updating to doc jk3 using cwm and same thing happened to me.
Only way i fixed it was to flash my phone's stock rom, jh2 2.1 using odin3 v1.3 and the firmware from samfirmware. (pda only, no pit, no repartition)
then i upgraded to froyo again and it worked.

[Q] captivate won't boot after Axura clockwork

Help !!!!!!!!!!!!!!!!!!!!!!!!!!
hmy captivate died after flashing Axura using clockwork
now I can not boot up the phone, unplug the battery for 15 Min and put it back but still the same can not boot up the phone....
please help
You need to figure out a way to get into Download Mode, use ODIN, and flash back to JF6. Once you have JF6 running, you can flash whatever rom you want again.
If you search, you'll see a bunch of posts on the different methods to get to Download Mode.
Goodluck.
Yes, I know if I get download mode I can flash whatever rom, but the problem is that the phone completely dead nothing shown in the screen, I have tried the following
1- try the combination of Vol down + Power
2- try the combination of Vol up + Vol Down + Power
3- try Vol down and then connect USB
4- try Vol down + Vol Up and then connect USB
all these while opening ODIN
also I tried this on both windows 7, and windows XP.
do you have any other suggestions to do.
please help
Still have the problem, need heeeeeeeeeeeeeeeeeeelp please
How did it exactly die? It'd be useful for people who may know a solution. I've heard of JIG a few times.
you get the little home lights on the bottom of the phone to light up at least?
Also.. does the computer recognize the device?
If not and it's completely black screen and you don't even feel it vibrate while booting? Its toast.
But.. try doing the battery/sim card pull - hold down both volume buttons plug in the USB and jam in the batter and see if that works.
Or.. to the ATT warranty center you shall go.
I was flashing Axura rom using clockwork recovery, and after complete the installation and start reboot this back screen comes on, now not booting at all
Odin not recognize the phone, or even the computer does not detect any connected device,
I tried pull the battery, wait for 15 min then connect the USB, hold vol up, down and power keys then put the battery back while holding these three keys nothing happen, the screen still black and the computer not detect it.
I tired all ways but nothing works with me.
Now I think it is complete died, Even I tried the hair dryer trick but nothing works.
some posts talk about JIG
How this JIG works and how to do it?
up for heeeeeeeeeeeeeeeeeelp
hzeid said:
I was flashing Axura rom using clockwork recovery, and after complete the installation and start reboot this back screen comes on, now not booting at all
Odin not recognize the phone, or even the computer does not detect any connected device,
I tried pull the battery, wait for 15 min then connect the USB, hold vol up, down and power keys then put the battery back while holding these three keys nothing happen, the screen still black and the computer not detect it.
I tired all ways but nothing works with me.
Now I think it is complete died, Even I tried the hair dryer trick but nothing works.
some posts talk about JIG
How this JIG works and how to do it?
Click to expand...
Click to collapse
USB Jig will trigger the phone into Download mode.
******Soldering Required******
http://forum.xda-developers.com/showthread.php?t=819551
****Solderless version****
http://forum.xda-developers.com/showthread.php?t=841512
I followed JIG solution, connect resistants of 301K on pin 4,5 on mini usb head, nothing works still black screen, no at&t log nothing
help any new suggestion
try charging the phone for a few hours, if possible try a different battery.
also you may be in download mode with a black screen. i had a bad crash once from too much overclock or a corrupted kernel flash with the manhatten project 1.6ghz kernel. it corrupted the image files for bootup and download mode, my startup screen was garbage and had a black screen for download mode. but download mode still worked. start odin, it may still show device connected.
I did connect the JIG for 10 sec then disconnect it, then connect the phone to the computer while ODIN open, but nothing happen the computer still not detecting the phone, also the screen still black, it does not even any sign of responding except it get heated when connect it to charger.
guys as posted in other thread, will reward 75 US$ for who will help me getting my phone back to life
if you got the phone through at&t, you might as well just go exchange it for a new one. the people there won't be able to determine if you've voided your warranty if they can't boot your phone either.
sorry I did not got the phone from AT&T, I bought it from Ebay so I can not send it back to them

[Q] Stuck on stupid:can't force download

Hate to be that guy, but alas I am
I flashed my Captivate with the latest Twingerbread ROM. Everything was running nice and smooth until I decided to use a Galaxy S Mod tool from the market place to change my battery icon.
Long story short the phone is now stuck trying to boot. It will run the Twingerbread loading animation for a few seconds, flash a screen that says
Candidates:
Preparing external SD Card
and then continue with the loading animation.
Before this happened I had been able to force download mode using only the volume up/down buttons, that is no longer the case. I have tried using adb to access and force download but the phone isn't found whether powered off or in it's current "loading" state. ODIN is able to recognize it as a COM:7 device but fails to flash it.
I'm in a bit over my head here, anyone have any suggestions on how to fix this?
Try this:
Open Odin and plug the cable into your computer only not your phone
Remove your battery from your phone
Wait 30 seconds and put it back in, don't turn your phone on
Hold both volume buttons down and then plug the cable into your phone, it should go into download mode.
jhernand1102 said:
Try this:
Open Odin and plug the cable into your computer only not your phone
Remove your battery from your phone
Wait 30 seconds and put it back in, don't turn your phone on
Hold both volume buttons down and then plug the cable into your phone, it should go into download mode.
Click to expand...
Click to collapse
Thank you for the suggestion but I can't get that to work for me. I tried it multiple times but it simply loads the charging screen. I have heard the term jig thrown around a time or two in here but can't seem to find any more info on it. Would that be my next step?
Yes if that doesn't work then you will need to get a jig to force download mode. Look here....http://www.mobiletechvideos.com/blog/?page_id=100
Good Luck
Nice, I don't have to make it even. Thanks for helping the noob out, jhernand1102. Hopefully this cures my issue.

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