Hi All
I'm at boiling point!
I have a new HTC Touch Diamond locked to the Orange Network and I am trying to unlock the phone. I have got the software to unlock it from this website (thank you very much) however I am having serious problems connecting my device to my laptop. I have installed the Active sync 4.5 software that came with the phone but when I connect my HTC to the laptop it is not registering at all with the computer never mind the Active sync software.
I have tried to uninstall and reinstall Active sync but to no avail. I have also disabled my antivirus software (AVG Internet Security). This is becoming very frustrating. I am aware that I can purchase an unlock code remotely but even if I do this there is still the problem of establishing a connection with my laptop.
Please if anyone can help me I would greatly appreciate it.
Lid
lydiamcl said:
Hi All
I'm at boiling point!
I have a new HTC Touch Diamond locked to the Orange Network and I am trying to unlock the phone. I have got the software to unlock it from this website (thank you very much) however I am having serious problems connecting my device to my laptop. I have installed the Active sync 4.5 software that came with the phone but when I connect my HTC to the laptop it is not registering at all with the computer never mind the Active sync software.
I have tried to uninstall and reinstall Active sync but to no avail. I have also disabled my antivirus software (AVG Internet Security). This is becoming very frustrating. I am aware that I can purchase an unlock code remotely but even if I do this there is still the problem of establishing a connection with my laptop.
Please if anyone can help me I would greatly appreciate it.
Lid
Click to expand...
Click to collapse
...on you phone: Settings/Connections/USB2PC: disable advanced network features!
Hi Cyron_at
Thanks for replying. I should have mentioned that I had tried that. Still no joy. Any other suggestions?
uninstall activesync
install activesync
connect phone
wait 10 mins....
if still not connected, run activesync on ur phone and check connection etc.
have u charged the phone in the car?
Thanks for that. Will try to do that when I get home as my work computer is running on Vista.
No I have not charged it in a car.
I am downloading Microsoft Windows Mobile Device Center 6.1 Driver for Windows Vista at the moment. I'm going to see if i can connect here at work. Do you think i should try this or wait until i get home and try it on my XP laptop? Could this cause problems switching between the two?
shouldn't cause a problem.
i asked about charging in the car, as there is a generic problem with HTC phones which means that if they are charged in a car whilst the car is being started a high current can blow the USB circuit, meaning it will charge, but not sync.
worth keeping in mind
Hey Mugggle
Have finished installing Mobile centre for vista and I'm experiencing the same NO SYNC problem. Does you earlier suggestion of leaving the phone connected for 10 min apply to this software?
By the way thanks for the Car tip!
not sure, it usually applies to slower PCs, as it has to load the drivers, which can take a while
make sure you've fully uninstalled active sync from ur laptop, it doesn't like being installed in parallel to mobile device centre
I will try that at home. do you have any suggestions on how to get my phone synced using vista? I;m still having the same problems.
lydiamcl said:
I will try that at home. do you have any suggestions on how to get my phone synced using vista? I;m still having the same problems.
Click to expand...
Click to collapse
sorry, haven't tried syncing with Vista
mugglesquop said:
i asked about charging in the car, as there is a generic problem with HTC phones which means that if they are charged in a car whilst the car is being started a high current can blow the USB circuit, meaning it will charge, but not sync.
Click to expand...
Click to collapse
That would be an overvoltage, not current. However, the USB adapter should have some regulation of the input voltage. So I am a bit skeptical, even though it could be a potential risk, no doubt about it.
My situation:
I use ROM 1.93
I charge my HTC Diamond Touch often in the car. It's connected while I start the car.
I had no sync problems when the phone was new.
Sync didn't work at all after some weeks.
File transfer via USB is no problem at all.
Since 1.93 seems buggy with a string of problems I was getting desperate to update the ROM. With no Sync it's not that easy. So I tried a direct motherboard USB port, plus a very short 20cm USB cable - and it worked!
If nothing sync, try that rear PC USB port and get those ultra short USB cable.
Interestingly, sync works again with any port and any cable with ROM 2.03.831.2 WWE
Firewalls & Ports
Make sure you have windows firewall settings all disabled. I had the same issue... fixed when I turned the firewall off.
mugglesquop said:
shouldn't cause a problem.
i asked about charging in the car, as there is a generic problem with HTC phones which means that if they are charged in a car whilst the car is being started a high current can blow the USB circuit, meaning it will charge, but not sync.
worth keeping in mind
Click to expand...
Click to collapse
do you mean this in real?
i just realized that i yesterday did charge the phone in car and today it is not sync at all!
it's a warranty issue?
because the phone is useless
thank you
I'm having the same trouble, My XDA vario 3 (t-mobile in UK) charges via the USB cable only. My home and work PC's are not picking up the connection. Not even to view file contents via explorer.
What can I do to fix this, as I've preformed a hard rest in the hope of solving this problem and now have a blank phone.
I've not charged my phone in a car. But t is around 18 months old.
My computer didn't find my Diamond after I hardreseted it so I had to reinstall Active Sync to get it working again. Strange that this didn't help you.
lydiamcl said:
Hi All
I'm at boiling point!
I have a new HTC Touch Diamond locked to the Orange Network and I am trying to unlock the phone. I have got the software to unlock it from this website (thank you very much) however I am having serious problems connecting my device to my laptop. I have installed the Active sync 4.5 software that came with the phone but when I connect my HTC to the laptop it is not registering at all with the computer never mind the Active sync software.
I have tried to uninstall and reinstall Active sync but to no avail. I have also disabled my antivirus software (AVG Internet Security). This is becoming very frustrating. I am aware that I can purchase an unlock code remotely but even if I do this there is still the problem of establishing a connection with my laptop.
Please if anyone can help me I would greatly appreciate it.
Lid
Click to expand...
Click to collapse
i had a touch and n ow Ihave a touch diamond and constantly had a problem with it not wanting to sync but here is what i do and it does work
i disconnect the phone from usb port
turn phone off
go into computer task manager and end the 2 active sync processes
then i restart active sync
then reconnect the phone and turn phone on
I just bought a HD7 yesterday on Craigslist....it showed that there was an update available so i downloaded the zune software to my PC (windows Vista) and it shows up as 2 unknown devices under "other devices". It tries to search for the drivers but says it cant find them. Then i tried to do it on my Macbook pro using the Windows Phone 7 connector and nothing happens at all when i plug it up....it just charges as if the Mac doesn't even notice it. Any ideas on how i can fix this? I would really like to update my phone.
Wow thanks for all the help and advice!! This forum sucks.....found a fix to the problem (no thanks to any of you)....got rid of the piece of crap phone
That was your answer
Your loss. We are not responsible for your ignorance in being scammed on Craigslist. What else can we do other than to suggest having HTC repair it?
Can anybody help me to connect my HTC HD7 with Fedora15?
The short answer is... You can't.
Sorry its one of the impossible things in the world.
Hello
I bought yesterday my new HTC One.
The problem is that the file transfer to HTC folders freezes. Nothing is possible to copy from computer to HTC One phone (ie Music files- mp3).
I have tried different methods to repair this problem, but problem still stay.
Any help?
I have Win7
Toiz
I am having a similar issue but over wireless on my LAN. Are you trying to transfer using cable or wireless?
Hi guys,
I bought a device that can only connect to internet using the internet connection of a smart phone or a device that support bluetooth tethering.
If I enable the bluetooth tethering on Samsung Galaxy S4 and connect my device to it the speed is more than great ! But if I connect my device to HTC One the connection speed is horrible. So this concludes that the issue is not in the device but in the HTC One it self, I guess?
Does anyone know if I can improve the speed quality somehow? On the device I cannot install any software so the only way I see is to somehow fix it in the HTC One.
Let me know if you guys have notice such an issue with the HTC One.
Thanks
Vlad