Hi,
I just got my Samsung Galaxy S a few days back and installed Kies on my Windows Vista PC (32 bit) last night. It asked for an update as soon as I started it for the first time and I did so.
When I tried connecting my phone to the PC USB, it asked for the connection mode and I chose "Samsung Kies", right after this I see the Galaxy S flickering between the MTP application connection screen and the home screen. This goes on indefinitely and I need to pull out the cable to stop this.
This is really frustrating. Is this a problem with my phone (USB port damaged) or some other problem? If anyone else here is facing this and has resolved it please let me know how.
TIA
Put your phone in mass storage mode, connect it to your PC so that you can browse the internal storage and delete any files that have extensions longer than 16 characters. This is the reason why MTP is crashing over and over. If you do a search for it, its a common problem. I think there is even an app that someone wrote to scan your internal SD and automatically remove these files.
Know the name of the app?
Sent from my GT-I9000M using XDA App
Here is the app.
Had the same problem a while back and this fixed it
Thanks for all the help.
Remvoed Dolphin HD (the one that had 16+ chars extensions) and was able to connect with Kies.
Ive had this problem when trying to install KIES last night, going to give this a go as i want to upgrade to some FroYo goodness!
Related
I have looked on about 10 threads and 10 websites trying to get Keis to work. I use Touch Wiz.
What am I missing here ?
When I connect my USB to the phone and I have it set up so these options pop up and ask me what I want to do
When I select the Keis option -- the screen dissapears for one sec then re-opens with the menu again (asking me what I want to do)
It diappears again. And it does this over and over. Ever 2 secs just disappears then reappears.
WHY is this happening ?
HOW can I get a firmware update (bell i9000m) when I can't even connect o keis
no one eh?
I thin u must clear youre cache..
Funkadelick said:
I have looked on about 10 threads and 10 websites trying to get Keis to work. I use Touch Wiz.
What am I missing here ?
When I connect my USB to the phone and I have it set up so these options pop up and ask me what I want to do
When I select the Keis option -- the screen dissapears for one sec then re-opens with the menu again (asking me what I want to do)
It diappears again. And it does this over and over. Ever 2 secs just disappears then reappears.
WHY is this happening ?
HOW can I get a firmware update (bell i9000m) when I can't even connect o keis
Click to expand...
Click to collapse
Doesn't work for me, too.
Set default action when plugging in usb to KIES and disable USB-Debugging.
This works for me.
If your MTP-Application crashes on and on, look at your internal sd card and delete files with long filenames. KIES doesn't like long filenames.
Dud try to put microsoft net framework 3,5 on your machine and that should help i had this same problem and this was the cure hope it will help you too
Greets
Sent from my GT-I9000 using XDA App
Funkadelick said:
I have looked on about 10 threads and 10 websites trying to get Keis to work. I use Touch Wiz.
What am I missing here ?
When I connect my USB to the phone and I have it set up so these options pop up and ask me what I want to do
When I select the Keis option -- the screen dissapears for one sec then re-opens with the menu again (asking me what I want to do)
It diappears again. And it does this over and over. Ever 2 secs just disappears then reappears.
WHY is this happening ?
HOW can I get a firmware update (bell i9000m) when I can't even connect o keis
Click to expand...
Click to collapse
Go to Settings/Wireless and Network/USB settings and click on Samsung Kies. USB debugging needs to be turned off.
Open Kies, click the logo in the top left that says "KIES" then select "Driver Recovery" let this run to the end.
Now plug in your phone, does it work now?
Also try closing kies, closing kies in the tray too, then connect the phone, choosing kies as the connect option. Wait until it says "connected" on the phone, then launch kies.
Oooh. Make sure you close adw or launcher pro too. Must use tw ui.
Sent from my GT-I9000M using XDA App
I had the exactly same problem when I was using Windows 7 64-bit. There was apparenlty no fix for it. Luckily, I had the opportunity to move to 32-bit which solved all the problems.
Are you, then, using Windows7 64 bit edition?
Win 7 64-bit user here. Works fine for me.
Say, what exactly have you tried so far? That should help us to narrow down the source of the problem.
I ended up having to do a hardware reset before I could get the MTP Application problem solved and KIES to detect the phone. Even formatting the internal SD didn't help.
Sent from my GT-I9000M using XDA App
solution
In mass storage mode delete all files (and directories) with extension longer than 16 chars.
For example:
DCIM\.thumbnails\.thumbdata3--1967290299
has extension 22 chars long
did you check here?
http://forum.xda-developers.com/showthread.php?t=786282
in my case it was an USB port issue with Windows 7 x64
unfortunately it fixed itself up, so i have no clue what was the cause of the problem
Funkadelick said:
I have looked on about 10 threads and 10 websites trying to get Keis to work. I use Touch Wiz.
What am I missing here ?
When I connect my USB to the phone and I have it set up so these options pop up and ask me what I want to do
When I select the Keis option -- the screen dissapears for one sec then re-opens with the menu again (asking me what I want to do)
It diappears again. And it does this over and over. Ever 2 secs just disappears then reappears.
WHY is this happening ?
HOW can I get a firmware update (bell i9000m) when I can't even connect o keis
Click to expand...
Click to collapse
Hi guys, I've had a look around the net and asked on other forums, but can't seem to find the answer to my problems, so someone recommended here.
Apologies, if this has already been covered, but I did have a search and couldn't find what I was looking for.
I think I have two problems, don't know if they are related, but don't think so.
Problem 1:
Got the Galaxy S for my daughter for Christmas. She has never been able to log in to the android marketplace. She was using the her google log in which wasn't a gmail account. Today I signed her up a gmail account, and tried again and got the following error message:
You don't have a network connection.
This could be a temporary problem or your phone may not be provisioned for data services. Please try again when connected to a mobile network, or connect to a wi-fi network. If the problem continues, call customer care.
Click to expand...
Click to collapse
The phone is definitely connected the net by wi-fi, which I have proved to be working correctly.
Problem 2:
To try and solve problem 1, I thought I would see if the firmware was up-to-date, however, I can't get the phone to connect to Kies. I have tried on two different laptops, one running Vista and one Windows 7. It seems to be saying it's some kind of driver problem. I have clicked on install drivers on Kies, but it makes no difference.
I have made sure the phone is selected Kies. I have also tried selecting mass storage and connecting through My Computer, but still it doesn't recognise the phone.
I believe the phone's firmware is out of date, as it is 2.1 update 1 and I believe 2.2 is available.
Apologies for the long post, can anybody help me to get Kies and marketplace working?
I am not interested in jailbreaking the phone, as it's for my daughter.
The phone is a contract phone, in the UK with orange. I have made sure orange safe guard is not active.
Thanks in advance, if you need anymore infor, i will try and supply it.
Any idea's?
Bump.
Can anybody help or is the best option to try a factory restore / take it back to the shop?
Well there is alot of tread that explain how you connect to kies.
If you can use internet then it should work.
Have you try to power of the phone and wait 5 minutes and then power it on?
**DamianGTO Steam kernel. 350MB Ram. 500HZ. ext2/jfs . js3 base**
I have got the market place working by doing a factory restore, but for the life of me, I can't get the phoned connected to Kies to do a firmware update.
I have tried on 4 different laptops.
1. Windows 7 Home Premium 64 bit.
2. Windows 7 Home Basic.
3. Windows Vista.
4. Windows XP.
and I can't get it to connect on any of them.
I have tried un-installing and re-installing Kies. I have tried using different usb wires and ports. Phone charges by usb when plugged in.
I have tried connecting the phone in both Kies mode and Mass Storage mode.
The error I keep getting seems to be a driver error:
Device Driver software was not successfully installed.
Please consult your device manufacturer for assistance in getting this device installed.
Bluetooth peripheral device - Driver not found
Click to expand...
Click to collapse
Looks like I'll need to take the phone back or ring Samsung.
just try to reconnect it
astralmaze05 said:
just try to reconnect it
Click to expand...
Click to collapse
Never thought of that.
p-2-b-a-a said:
Never thought of that.
Click to expand...
Click to collapse
tell me if that trick works
Are you using a USB hub? If so don't . Plug it straight into the rear USB of your computer.
Do you have Bluetooth active? Turn it off.
Are you using any other Home than the one it came with (the screen you see when you first turn it on)? Go back to the stock TW Launcher
In the Kies Tools menu click on Install Driver and then try again after it's finished.
Finally if it is still not connecting leave it plugged in and go into device manager. If the drivers show up there they should be listed as Samsung i9000 if I remember then right click and un-install drivers then unplug phone and plug it back in after a few moments.
Also use the cabel that did come with.the phone.
**DamianGTO Steam kernel. 350MB Ram. 500HZ. ext2/jfs . js3 base**
[Q] "Device not recognized" "Drivers were not installed successfully"
Well, crap. I don't know what else to try here.
I plug in my phone to update to 2.2 and in all 4 of my USB ports I get a "usb device not recognized" error. I've tried uninstalling/reinstalling the root hubs, nothing. I want to try to uninstall the drivers specifically for the phone, but can't find them (running windows 7 32 bit)
What the heck man?
So far ive done:
Uninstalled the samsung captivate drivers.
Uninstalled the USB root hubs.
Uninstalled Kies Mini.
Reinstalled captivate drivers.
Reinstalled USB Root Hubs.
Reinstalled Kies Mini.
Turned on debugging before plugging it in.
Turned off debugging before plugging it in.
Changed to mass storage mode.
Changed to Media Played mode.
Changed to Kies mode.
FACTORY RESET THE PHONE.
I think that about covers it. The next step I will try is to get a new usb to micro usb cord. Then, if not that, i am going to a friends house.
I shouldn't have to go through all of this crap. Especially when it was recognized about a week ago. nothing has been changed, deleted or updated since then either.
Quite frustrating.
Anyone have any ideas? I am close to just re-installing windows and then trying...ugh i just want my update! Been waiting months and months and now I can't even get it -___-
I received an error message about an idle screen, could NOT figure it out. Finally it worked after uninstalling launcher pro! Are you using a custom launcher? Try uninstalling!
WiredPirate said:
I received an error message about an idle screen, could NOT figure it out. Finally it worked after uninstalling launcher pro! Are you using a custom launcher? Try uninstalling!
Click to expand...
Click to collapse
No. I apologize I should have mentioned that.
It is not rooted and there is no custom software. Everything I've got, I've downloaded from the android marketplace.
just had the same problem...tried every possible solution..including installing fresh copy of windows..got my phone replaced..afraid to say..hardware issue
Sent from my SAMSUNG-SGH-I897 using XDA App
mariuszdziedzic said:
just had the same problem...tried every possible solution..including installing fresh copy of windows..got my phone replaced..afraid to say..hardware issue
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
So you're saying a new phone fixed it? Well I hope that's not my only option because I don't want to go through all of that.
:/
tried getting it to work for two days and i gave up. my carrier didnt give me any trouble and sent me a replacement..hope its not ur case. tell me what you tried so far?
This sucks man. Stil nothing....I am not going to replace my handset because I bought mine online! It's worked before....so what changed???
I'm giving this one last shot.
Anyone have any ideas other than replacing my entire handset??
Make sure your using the factory cable that came with your phone and unmount your external sd card.
Sent from my SAMSUNG-SGH-I896
shust82 said:
Make sure your using the factory cable that came with your phone and unmount your external sd card.
Sent from my SAMSUNG-SGH-I896
Click to expand...
Click to collapse
Yep, I am definitely using the factory cable, and I don't even have an external SD card in there right now (I tried it with and without one in and still nothing)
UPDATE:
I went to a friends house and tried to plug it in on his netbook...same exact issues, then his desktop computer...same exact issues.
So does this mean i am royally screwed and the only way I can ever connect my phone to a computer again is to get a new one? I can't even transfer files to and from the phone, so all of the music that I put on there before is completely useless now
EDIT!!!
I just totally realized something...I used to be able to use it via usb to transfer music, files, etc until I plugged it into my USB port on my kenwood car stereo's usb deck. It had given me error 19, which apparently is a connectivity error. Could these be related? Could it be possible that somehow plugging it into my stereo boned the usb functionality?
So I am not sure what the heck I did right, but it suddenly started working, and I am about 90% done with the 2.2 update.
I DID however unmount the internal SD card, then I re-mounted it and I guess that worked? Somehow there must have been a random glitch with the internal.
Anyways, if anyone else has this issue, try that!
Its a glitch in the media scanner program. Unmount your external (you can't unmount the internal), pull the card out, re install. We found this when doing the rodgers update, lot of people had this problem.
Sent from my SAMSUNG-SGH-I896
I had some issues with the drivers originally. I downloaded the wrong ones from the Samsung site. Take a look for the drivers in myriad XDA threads and see if those work, after uninstalling the ones you have loaded.
Raichu206 said:
So I am not sure what the heck I did right, but it suddenly started working, and I am about 90% done with the 2.2 update.
I DID however unmount the internal SD card, then I re-mounted it and I guess that worked? Somehow there must have been a random glitch with the internal.
Anyways, if anyone else has this issue, try that!
Click to expand...
Click to collapse
how did you unmount the internal
It just started when I was trying to transfer files from my phone to win7.
It does it every time too:
When I connect the phone and the 'USB connection' window pops up, only 2 programs force close, Lookout and Folder Organizer. They do not force close if I connect using PC Mode, Windows Media Sync, or Charge Only. Just with USB Mass Storage, and it is consistent and always only those 2 programs. I took about 5 screenshots of logs while it was happening that I put in a zip if anyone can understand them. I am amazed how much log material there is even for one minute of time...
I am rooted, Eclipse 3. and those 2 programs have been installed for a few days with connections to the pc going without FC's.
Thank you
richsapf said:
It just started when I was trying to transfer files from my phone to win7.
It does it every time too:
When I connect the phone and the 'USB connection' window pops up, only 2 programs force close, Lookout and Folder Organizer. They do not force close if I connect using PC Mode, Windows Media Sync, or Charge Only. Just with USB Mass Storage, and it is consistent and always only those 2 programs. I took about 5 screenshots of logs while it was happening that I put in a zip if anyone can understand them. I am amazed how much log material there is even for one minute of time...
I am rooted, Eclipse 3. and those 2 programs have been installed for a few days with connections to the pc going without FC's.
Thank you
Click to expand...
Click to collapse
It's because the apps are running from the scars and when you mount it with windows your phone can't see it anymore
Hi Willis...thank u so much... did you know that from experience or did the logs indicate that?.. I could have sworn those were installed on main phone...odd.. because I have had both those programs for years each time I flash a rom.... I will move them...why didn't all the other apps on the sdcard fc? Just curious. So what lines in the log would indicate a fc. I briefly scanned them but could not fully understand them.
Rich
richsapf said:
Hi Willis...thank u so much... did you know that from experience or did the logs indicate that?.. I could have sworn those were installed on main phone...odd.. because I have had both those programs for years each time I flash a rom.... I will move them...why didn't all the other apps on the sdcard fc? Just curious. So what lines in the log would indicate a fc. I briefly scanned them but could not fully understand them.
Rich
Click to expand...
Click to collapse
just from experience/problem solving/troubleshooting as well the fact that you mention everything works fine until you mount your sdcard as a mass storage device. Your logs indicated "unknown resources" when launching an app although I do some some dalvik permission errors after that which seems a little off but the resources are unknown/not found because they are removed from your phone when the card is mounted in the computer instead of the phone
Hi Helpful Friends,
When I connect my phone via usb, and starting to moving data (from/to) my computer, in a few minutes my phone crashes. With pressing any button the screen stay black, and I can revive it only with holding home+power button. It's affects internal phone memory and my sdcard, too. Before that happens, in my pc I see the moving process is going to be slower as before: screenshot1.jpg
I observed it's happens usually with the big files.
I have tried deoxed version of 4.1.2, a few version of Paranoid Android rom, and a lot of Cyanogenmod, and in the other side at least five different PCs (from Windows XP to Windows 8), but the result is same: my phone gets 'black dead'.
Do you have any suggestion what I can do to fix it?
Thank you,
Tom
ps.: I'm so sorry for my bad english, I'm from Vatican
Try to transfer it using an ftp server on your phone to check if your problem is USB related or memory related.
You can find some free server apps on play store. After you set it up on your phone, just map a new network location using your phone IP on your PC and connect to start the transfer.
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try on official rom if its not rom related.
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