[Q] Question about buying HD7 on tmobile.com and tzones - HD7 Q&A, Help & Troubleshooting

I was looking to buy a HD7 (my HD2 died), and it looks like if I get a 2 year contract extension I can get one for $199 (after $50 mail in rebate). I currently use the $5.99 tzones, and it is not asking me sign up for a Web Service yet. This is what it actually says when I go to check out:
This phone requires a Web service in order to access the Internet, e-mail, and more. After you receive your new phone, you’ll need to visit My T-Mobile to add a Web service.
So, do you think that means that I can still use tzones? Thanks!

I'm assuming that your 5.99 tzone plan is grandfathered, correct?
Since you said that you are using your 2 year upgrade extension, I believe that tmobile will force you to upgrade to the 30 dollar data plan regardless if you buy it in store or online. The only way I know in which you don't have to buy the 30 dollar data plan is if you buy the the phone outright.
When I upgraded to my hd7, tmobile required that I have the 30 dollar data plan and not my grandfathered plan.

Yes, that is what I was talking about. It was just strange that the Tmobile website is not "forcing" me to chose the $30 plan until after I receive the phone.

Actually, when you order from the mobile website, at check out it will tell you which data plan you want; the 200mb or the unlimited..

I actually bought my HD7 from BestBuy & I had the $10 unlimited internet on the phone I had before I ugraded. When I bought my HD7 the guy was like, Oh! You already have the $10 unlimited internet, did you want to keep that or get the $30? I asked if it was going to stay unlimited & he said yes. So I kept it! There was a T-Mobile rep next to him & she said that the $10 one works with ALL smartphones.

pNoyr3D said:
I actually bought my HD7 from BestBuy & I had the $10 unlimited internet on the phone I had before I ugraded. When I bought my HD7 the guy was like, Oh! You already have the $10 unlimited internet, did you want to keep that or get the $30? I asked if it was going to stay unlimited & he said yes. So I kept it! There was a T-Mobile rep next to him & she said that the $10 one works with ALL smartphones.
Click to expand...
Click to collapse
u are lucky to get a rep who didn't add it without your permission.

I went ahead and purchased it and they never asked me to change my plan. I'm crossing my fingers it stays that way.

Just so you all know, I just received my phone. I did purchase through tmobile.com and did NOT have to upgrade my plan from tzones to the $30 plan. I received it today and it is working great!

Just a heads-up for those who want to upgrade to this phone w/ grandfathered t-zones... I went to bestbuy.com and chose upgrade for this phone and they only charged me $99 for the phone and only asked if I have a compatible data plan (which is t-zones of course) and had me check-out without forcing me the $30/$15 data plan - that was more than a month ago. T-zones has been working like a charm, letting me watch netflix and t-mobile tv without hiccups and of course all the other data requiring programs. Checking out my speed at "mobile speed test" downloading 2mb had me pegged at 6mbps in North Jersey area. I just got my bill and t-mobile just charged me $18 upgrade fee - and that's it. All the other services remain the same! I don't know if it's still working but for those who want to upgrade it's worth to try.

pierce97, can you confirm if T-zones is still working on your HTC HD7? Thanks.

My hd7 is still working with T-Zones... and whenever I visit mytmobile there's nothing on my data downloads even though I have been watvhing a lot of Netflix and Youtube!!!

ncbenhk said:
pierce97, can you confirm if T-zones is still working on your HTC HD7? Thanks.
Click to expand...
Click to collapse
Yes, it works without any problems!

Windows Mobile & Windows Phone Devices
July 21, 2011 - Okay...let me lay this to rest... Windows Mobile 5.x, 6.x devices have been accessing the Internet long before Apple, Android and Blackberry showed up on the scene; despite it now occupying less than 5% of the devices used; it remains legacy for any of us who continue to use the OS to include Windows Phone 7. There may be some loyal and longtime customers of T-Mobile using other devices; the general rule is if you are on a grandfather data plan like T-Zones and you're using a Windows device; you're good to go. Please note the web site says Web Service; it does not clarify what type as others devices does. I use a Rhodium and T-Zones performs perfect at 3G speeds where 3G is available. I plan to upgrade to the HD2 which multiple OSs to include WP7 can be flashed and continue with T-Zones; however I have talked to Tier 2/3...PDA/RIM support and have been told as long as you stick to Windows devices you may remain in T-Zones...whether it's unlimited, I don't care...I think data plans are reaching the realm of the ridiculous when it comes to prices...though I don't use mine as my main internet connection.

Related

Rogers Canada plans (noob looking for some info!)

Hi everyone,
Recently bought a tytn II, haven't bought a plan yet but most likely I will go with rogers...
anyone else using their phone with them? just wondering if they offered up unlimited data plans and how's the $$$$
This is my first phone so Im a total noob to this, the forums been great but I have read that some people get charged unknowingly from roaming charges.. how does this happen? Don't you only get charged if you browse the internet or send/receive email?
not to be rude but there is a rogers website. but unlimited data? hahahaha $65 for 1 GB
so which plan are you using?
right now i am using the 10MB for $5 promo they had going on a while back, but to get just regular data you need to claim to have a samsung a706 (as well for vid calling) as some reps might put u on the new windows mobile data plan which is $15 for 2 megs.
If you can make it happen then by all means get on the normal data plan and Opera Mini 4 mind you minimal browsing should be done regardless but opera gives you more bang for your buck.
If i were you, id go with Fido. Much cheaper plans than Rogers. I currently pay $18 value pack. I get Call display, Voicemail, 1,000 text msg, plus 12 MB internet plan.
Since Fido is under Rogers, you get the 3G network as well.

New Contract

im elegible for a new contract with att and i wanna get the tilt but idont wanna get those pda plans, do i have to get that or is there a way around it? i just want unlimited internet and 1500 texts that i have and i dont want anything extra. thanks
Upgrade through newegg.com, thats what I've done. Worked like a charm.
I've upgraded on their christmas sale, got brand new Kaiser for $150 (rebate for $100 just came) with 2 year contract. They tried to make me pay $40/mo for unlimited internet, but after some haggling they gave it to me for $20/mo.
I've installed Gutty's ROM, enabled HSDPA and voila - unlimited HSDPA for $20/mo.
Currently NewEgg is only requiring a Voice plan with their upgrade price. Not data. That is the very reason I went with them as opposed to LetsTalks.com or wirefly.com. Not one time did they even suggest the PDA connect plan. My upgrade was done one month ago through their website.
i dont want a voice plan though... iwnat to keep wha ti have just the device upgrade and not have the pda plans but still get the 3G wit media max 1500 text and unlimited video and internet.....i heard online from the att website lets u update just the device and not add a plan but i have seen that option and still give u the price u want.
i just upgraded my 8125 to the 8925 through buy.com for $149. kept the same minutes and got the unlimited date plan for $24.99/month. Not too bad, but I had the data plan with my 8125 for only $19.99. So they had to charge me $5 extra a month. Probably BS but its not that big of a deal.
rico002 said:
i dont want a voice plan though... iwnat to keep wha ti have just the device upgrade and not have the pda plans but still get the 3G wit media max 1500 text and unlimited video and internet.....i heard online from the att website lets u update just the device and not add a plan but i have seen that option and still give u the price u want.
Click to expand...
Click to collapse
A PDA plan IS the data plan...I think what you are asking is if it can be done without getting a voice plan while keeping a data/pda/media net plan. Is this correct? Honestly, if so I would just hop on the phone and call at&t or even wirefly/letstalk.com, I've never seen that offered online, but I haven't looked either.
no person that you talk to at AT&T is going to let you put the mediamax $20 plan on the tilt.. i even talked to a friend of a friend trying to get the hookup, and he said they will NOT do it..
however, there are ways to get it done by changing the plan yourself online perhaps (start new plan with no data, then add data - mediamax $20 - via their website), but those aren't garaunteed - and if they ever closed those gaps then you would be stuck..
i bit the bullet and i pay the full $40/mo for data.. i may try to switch to the $20/mo plan to give it a whirl, but i know that there are no guarantees that AT&T won't change it back.
smartyP said:
no person that you talk to at AT&T is going to let you put the mediamax $20 plan on the tilt.. i even talked to a friend of a friend trying to get the hookup, and he said they will NOT do it..
however, there are ways to get it done by changing the plan yourself online perhaps (start new plan with no data, then add data - mediamax $20 - via their website), but those aren't garaunteed - and if they ever closed those gaps then you would be stuck..
i bit the bullet and i pay the full $40/mo for data.. i may try to switch to the $20/mo plan to give it a whirl, but i know that there are no guarantees that AT&T won't change it back.
Click to expand...
Click to collapse
Ummm, just change your data plan to $20 media max on the Account Management website. If it won't show you the Media Max as an option, change your device type to something like a Samsung SYNC. You can always change it back to a Tilt if you need to RMA.
here it is: my cuz i had 8525 bought an 8925 and didnt notify att and kept his data plan it was 1500 text wit unlimited everything, but they didnt know he had the tilt ( iguess) and i want to upgrade to the tilt and keep the same voice and the data plan that i have (same as above for 29.99) and not get that extra pda plan that they told me i have to get...but online i heard it says device upgrade only but i cannot find that option and pay a cheaper price like the blackjack 2 i could get for 100 after rebate and keep the same data plan w/o changing anything.

N1 owners! How long have you gotten away with the $15 data plan?

I'm sure there's been plenty of posts regarding this (and I'll probably get some flack from moderators), but I thought I should revisit this issue and get everyone's thoughts before I jump on the bandwagon.
Anyone here got the dreaded text, automatically switched, or loss data services altogether simply because you were using the AT&T $15 MediaNet plan? Or better yet, the $10 family plan?
I'm on the $15 plan that was originally used by a lowly 3G featurephone, and have never upgraded to a branded smartphone with AT&T. Just wondering if there are folks with my same situation who've taken the plunge into Nexus One waters. So...are you still swimming?
I've had the $4.99 T-Zones plan since 2008 and it still is going strong. I've never bought a subsidized phone. Not one single complaint. Not on AT&T obviously. Oops.
jacka$$1 said:
I'm sure there's been plenty of posts regarding this (and I'll probably get some flack from moderators), but I thought I should revisit this issue and get everyone's thoughts before I jump on the bandwagon.
Anyone here got the dreaded text, automatically switched, or loss data services altogether simply because you were using the AT&T $15 MediaNet plan? Or better yet, the $10 family plan?
I'm on the $15 plan that was originally used by a lowly 3G featurephone, and have never upgraded to a branded smartphone with AT&T. Just wondering if there are folks with my same situation who've taken the plunge into Nexus One waters. So...are you still swimming?
Click to expand...
Click to collapse
In short, your account needs to have smartphone exclusion on it to prevent your data plan from jumping to the $30 smartphone data plan. If it doesn't have this rare SOC code, it's difficult to get, and you won't be able to do much of anything to stop the change from happening.
j.bruha said:
In short, your account needs to have smartphone exclusion on it to prevent your data plan from jumping to the $30 smartphone data plan. If it doesn't have this rare SOC code, it's difficult to get, and you won't be able to do much of anything to stop the change from happening.
Click to expand...
Click to collapse
I'm aware of the smartphone exclusion status. But no one seems to have a clear answer as to "how" to get that status. Multiple stories abound: I've heard that you have to have had a smartphone with no data prior to Sept '09. I've also heard that folks who have a dumbphone (featurephone) with a 3G data plan ($15) are also excluded because they've never upgraded to a branded smartphone thru ATT. I'm on the latter situation. Does anyone here used to be on the $15 MediaNet+dumbphone combo and are now using a Nexus One?
jacka$$1 said:
I'm aware of the smartphone exclusion status. But no one seems to have a clear answer as to "how" to get that status. Multiple stories abound: I've heard that you have to have had a smartphone with no data prior to Sept '09. I've also heard that folks who have a dumbphone (featurephone) with a 3G data plan ($15) are also excluded because they've never upgraded to a branded smartphone thru ATT. I'm on the latter situation. Does anyone here used to be on the $15 MediaNet+dumbphone combo and are now using a Nexus One?
Click to expand...
Click to collapse
If it helps, I never purchased ANY phone through AT&T since I started service with them in mid-2008 since I always used unlocked phones and I still got hit with the text. The only reason I have the smartphone exclusion is because I called AT&T when they switched my data plan automatically and pitched a huge fit. I still can't get them to add it to the other line on my account.
So I guess try to talk to the customer "solutions" team about canceling your service and see if they'll add it for you?
I am using AT&T Nexus One from the day they were out (about 3 weeks now), I am still on $10 family MediaNet plan.
I have never bought smartphone from AT&T, perhaps that is the reason, or they haven't done their sweep yet.
j.bruha said:
If it helps, I never purchased ANY phone through AT&T since I started service with them in mid-2008 since I always used unlocked phones and I still got hit with the text. The only reason I have the smartphone exclusion is because I called AT&T when they switched my data plan automatically and pitched a huge fit. I still can't get them to add it to the other line on my account.
So I guess try to talk to the customer "solutions" team about canceling your service and see if they'll add it for you?
Click to expand...
Click to collapse
That makes sense. But have you, or ever, upgraded your plan from a $15 to a $30 plan, and then back down to $15? (Or something to that effect.) I'm just wondering that since you never bought a device from them, a change in your data plan might also trigger the auto-switch? Just covering all bases how an auto-switch (or change in the smartphone exclusion status) can be triggered by either device upgrade or data plan upgrade thru AT&T.
rome425 said:
I am using AT&T Nexus One from the day they were out (about 3 weeks now), I am still on $10 family MediaNet plan.
I have never bought smartphone from AT&T, perhaps that is the reason, or they haven't done their sweep yet.
Click to expand...
Click to collapse
Excellent! Good luck on that. Please keep us posted if the status on your data ever changes. I'm gonna try using the N1 under the $15 MediaNet and see how much mileage I can get out of it.
Well; I have some bad news for you guys that think your getting lucky by tricking them.
At&t does not have this phone registered in their system. So if you call them and have them change the IMEI number to reflect this phone, it will come up as unknown. So the only option they have for a data plan is the $15 plan ($10 if you have a family plan).
The only reason why I know this: I came from an iPhone to this, so I had to call them and change the IMEI number.
Sorry to rain on your parade, but as long as At&t does not register this in their system, we will get the cheaper plan.
And usually, unless they sell it, they won't register it. So we are good to go for the life of this phone.
Squeaky369 said:
Well; I have some bad news for you guys that think your getting lucky by tricking them.
At&t does not have this phone registered in their system. So if you call them and have them change the IMEI number to reflect this phone, it will come up as unknown. So the only option they have for a data plan is the $15 plan ($10 if you have a family plan).
The only reason why I know this: I came from an iPhone to this, so I had to call them and change the IMEI number.
Sorry to rain on your parade, but as long as At&t does not register this in their system, we will get the cheaper plan.
And usually, unless they sell it, they won't register it. So we are good to go for the life of this phone.
Click to expand...
Click to collapse
You should have a look at: AT&T automatically addining $30 Smartphone Data plan to the unbranded Nexus 1!?
jacka$$1 said:
That makes sense. But have you, or ever, upgraded your plan from a $15 to a $30 plan, and then back down to $15? (Or something to that effect.) I'm just wondering that since you never bought a device from them, a change in your data plan might also trigger the auto-switch? Just covering all bases how an auto-switch (or change in the smartphone exclusion status) can be triggered by either device upgrade or data plan upgrade thru AT&T.
Click to expand...
Click to collapse
I'm glad you asked because I did buy two 3GS's from them and flipped them on eBay for a ridiculous profit. I had to call AT&T right after I bought them to have them remove the smartphone data plan since I wasn't using the iPhones anymore.
This could be part of the reason why my account triggered the change.
I have been on a grandfathered-in mediaworks package for ~8 years now ($20 for unlimited data, 1500sms and 200mms). AT&T has never once changed my plan on me and they never will. I'm out of contact
I had the T-Mobile version on ATT shortly after the tmobile versions launch. I was using the 10$ medianet plan for about a week until I got the dreaded text. I thought it was a glitch so I went online and changed it back. A few minutes later, I got the text again. I sold my nexus and bought a milestone until the ATT version came out. I came to the conclusion that I would pay for the 30$ smartphone plan if I was using the ATT version because I would be getting 3G. I just got the ATT version in today and havnt switched plans yet. My buddy works for ATT and asked for my IMEI number to get credit for the switch from medianet to smartphone plan. He called me back saying that my new ATT nexus' IMEI number wasn't registering meaning I could use the media net plan. There have been some rumors that ATT put a cap on the speeds of the media net plan, so he asked me to run a speed test. My speeds show that I was getting normal 3g speeds for my area(786 dl). Ill post again if ATT gets ahold of this batch of IMEI numbers and auto adds the smartphone plan.
nephroid said:
I've had the $4.99 T-Zones plan since 2008 and it still is going strong. I've never bought a subsidized phone. Not one single complaint. Not on AT&T obviously. Oops.
Click to expand...
Click to collapse
Do you get 3G with t-zones?
superninjaquan said:
I had the T-Mobile version on ATT shortly after the tmobile versions launch. I was using the 10$ medianet plan for about a week until I got the dreaded text. I thought it was a glitch so I went online and changed it back. A few minutes later, I got the text again. I sold my nexus and bought a milestone until the ATT version came out. I came to the conclusion that I would pay for the 30$ smartphone plan if I was using the ATT version because I would be getting 3G. I just got the ATT version in today and havnt switched plans yet. My buddy works for ATT and asked for my IMEI number to get credit for the switch from medianet to smartphone plan. He called me back saying that my new ATT nexus' IMEI number wasn't registering meaning I could use the media net plan. There have been some rumors that ATT put a cap on the speeds of the media net plan, so he asked me to run a speed test. My speeds show that I was getting normal 3g speeds for my area(786 dl). Ill post again if ATT gets ahold of this batch of IMEI numbers and auto adds the smartphone plan.
Click to expand...
Click to collapse
Excellent! That definitely got me on the bandwagon. Just ordered the N1 and should be getting it Wednesday. I'll keep ya'll posted with the hopes that the IMEI batch for these new N1's will be kept hidden from ATT. Good luck to all!
GldRush98 said:
I have been on a grandfathered-in mediaworks package for ~8 years now ($20 for unlimited data, 1500sms and 200mms). AT&T has never once changed my plan on me and they never will. I'm out of contact
Click to expand...
Click to collapse
Incredible! Grandfathered plans are always the best. How long have you had your N1?
I'm confused... Why were you guys giving att the imei #s? I bought my tmobile version unlocked through google and never had to let tmo know... I just dropped my SIM card in from my G1 and went on my way.
So how much data do you guys get for $15?
liam.lah said:
So how much data do you guys get for $15?
Click to expand...
Click to collapse
UNLIMITED*
Spoiler
*5 gigs
liam.lah said:
So how much data do you guys get for $15?
Click to expand...
Click to collapse
Tons. Lotsa lotsa tons.

Data plan help

I'm thinking about buying a used htc tilt on ebay and using it with att, but can I keep my 15 dollar "dumbphone" data plan or do I need to upgrade my plan to the 30 dollar "smartphone" plan? I checked on wireless.att.com and theres not mention of the tilt needing the more expensive-r plan. Any experience from current users would be really useful though.
The Chenizzle said:
I'm thinking about buying a used htc tilt on ebay and using it with att, but can I keep my 15 dollar "dumbphone" data plan or do I need to upgrade my plan to the 30 dollar "smartphone" plan? I checked on wireless.att.com and theres not mention of the tilt needing the more expensive-r plan. Any experience from current users would be really useful though.
Click to expand...
Click to collapse
If you sign up for a data plan it will have to be the 30 dollar smartphone plan. There is no way around it.
Not sure about the 8925. I got by with it with my 8525 though with no issues though. Tried the trick with the 8925 and tmobile stopped it saying my phone wasn't compatible with thier data plan. So naturally I upgrade to the $30 a month data plan and turns out Tmobile 3g is the worst in the world. Litterally. You can only use a tmobile branded phone on their 3G. So I'm going back to Atnt in a couple weeks. I'll let you know if it works. I'm gonna hook it up as a razr then switch out the sims.
maxpower097 said:
Not sure about the 8925. I got by with it with my 8525 though with no issues though. Tried the trick with the 8925 and tmobile stopped it saying my phone wasn't compatible with thier data plan. So naturally I upgrade to the $30 a month data plan and turns out Tmobile 3g is the worst in the world. Litterally. You can only use a tmobile branded phone on their 3G. So I'm going back to Atnt in a couple weeks. I'll let you know if it works. I'm gonna hook it up as a razr then switch out the sims.
Click to expand...
Click to collapse
The network will recognize the phone as a Tilt and you will automatically be put on the $30 data plan
The Chenizzle said:
I'm thinking about buying a used htc tilt on ebay and using it with att, but can I keep my 15 dollar "dumbphone" data plan or do I need to upgrade my plan to the 30 dollar "smartphone" plan? I checked on wireless.att.com and theres not mention of the tilt needing the more expensive-r plan. Any experience from current users would be really useful though.
Click to expand...
Click to collapse
I am still on MediaMax plan from back in the day. It is a plan they no longer offer that is unlimited data (on the wap network) and 200 Text messages.
Only $20.00 per month. I got grandfathered in before all this new Data Plan nonsense came into play.
Just don't connect to [email protected]
No one at ATT ever told me I had to change it, (I didn't really ask either) and I have spoken with them several times about other phones on my account.
Here we go on the data plan merry go round
Here comes your $15 data plan
http://www.businessweek.com/news/20...lan-prices-ends-unlimited-offer-update3-.html

[Q] Ready to buy a Captivate but...

I'm currently in a AT&T Family Plan and my line has the old unlimited data plan. While my wife was in the local AT&T store buying a new Blackberry Torch, I was checking out the Captivate and really loved what I saw.
So I started talking to the AT&T guy, asking about data plans and such if I was to update my phone now. He stated that if I bought the Captivate I wouldn't be able to keep my old unlimited data plan, and that I'd have to either change to the 200MB or 2GB data plan. Is this really true, or is the rep just trying to get me into one of the new plans?
Also, I'm curious about the Captivate's GPS - the box states it's aGPS. Now I know this can mean a few things, but I'm curious if the Captivate has a "real" GPS chip in it, or does the Captivate's aGPS just use cell tower triangulation for navigation purposes?
I thought I'd get other's opinions before actually getting the phone - which I really do want!
Rambler358 said:
I'm currently in a AT&T Family Plan and my line has the old unlimited data plan. While my wife was in the local AT&T store buying a new Blackberry Torch, I was checking out the Captivate and really loved what I saw.
So I started talking to the AT&T guy, asking about data plans and such if I was to update my phone now. He stated that if I bought the Captivate I wouldn't be able to keep my old unlimited data plan, and that I'd have to either change to the 200MB or 2GB data plan. Is this really true, or is the rep just trying to get me into one of the new plans?
Also, I'm curious about the Captivate's GPS - the box states it's aGPS. Now I know this can mean a few things, but I'm curious if the Captivate has a "real" GPS chip in it, or does the Captivate's aGPS just use cell tower triangulation for navigation purposes?
I thought I'd get other's opinions before actually getting the phone - which I really do want!
Click to expand...
Click to collapse
I think either the rep is trying to trick you, or he may just not know. When I bought my Captivate I was able to keep my existing unlimited plan, so I'd assume it'd apply to you as well. And yes the GPS receiver is actual GPS, however there are some issues with it at the moment (problems with holding a lock and tracking, etc.), and Samsung is trying to fix them.
KCutrer1 said:
I think either the rep is trying to trick you, or he may just not know. When I bought my Captivate I was able to keep my existing unlimited plan, so I'd assume it'd apply to you as well. And yes the GPS receiver is actual GPS, however there are some issues with it at the moment (problems with holding a lock and tracking, etc.), and Samsung is trying to fix them.
Click to expand...
Click to collapse
Thanks - maybe I can just go to another AT&T store, as there's a few around me and see if the reps give me the same "you must change data plan" story.
I've read about the GPS issues, and it seems some have them and some don't. I also see there's a couple fixes for the Captivate's GPS issue, but do they really work? The GPS feature is something I really want/need, as I'm not planning on buying a standalone GPS as well.
That's a lie. When i purchased my Captivate on my renewal, i ended up having to call AT&T directly as they wouldn't give me the deal price in the store and when the representative on the phone tried to sell me on one of their new plans, i immediately said, "No.. i want the unlimited plan transferred to the Captivate from my iPhone." It took him a few minutes of putting on hold to talk to his supervisor to come back and tell me it was done. So don't believe the AT&T rep in the store, they're probably told to tell you it's not possible. I'm telling you it is.
Remember.. once the unlimited plan is gone.. you can't get it back.
terrigan said:
That's a lie. When i purchased my Captivate on my renewal, i ended up having to call AT&T directly as they wouldn't give me the deal price in the store and when the representative on the phone tried to sell me on one of their new plans, i immediately said, "No.. i want the unlimited plan transferred to the Captivate from my iPhone."
Click to expand...
Click to collapse
Okay, this jogs my memory a bit now. The rep did say that if I was coming from an iPhone that I could keep my unlimited plan, otherwise I'd need to get one of the new plans. I currently have a HTC Advantage, but a Motorola Razr is showing up on my account as my current phone - which I was using until I got the Advantage, but obviously not from AT&T.
So even with the above would I still be able to retain my current unlimited data plan? I just want to have my ducks in a row before going back to the AT&T store.
I would call AT&T on the phone and inquire. I don't know about that, I had an iPhone and they didn't give me a hard time at all.
terrigan said:
I would call AT&T on the phone and inquire. I don't know about that, I had an iPhone and they didn't give me a hard time at all.
Click to expand...
Click to collapse
Okay, just got off the phone with AT&T. According to the rep, if I previously had a "smartphone" with the unlimited data plan then I could keep that plan. But unfortunately my old Motorola Razr was not classified as a smartphone, and I'd need to choose one of the 2 new data plans available if I got the Captivate. And they're not able to back-date the IMEI number of the HTC Advantage.
So do you guys with the 2GB data plans come close to exceeding that at all? I'm now beginning to wonder if I should drop AT&T and go with another carrier for unlimited data.
Depends on how you use the phone
If you are jumping ship for a different carrier do it soon. I know for a fact Verizon will be doing that soon from a friend that works there. T-Mobile doesn't have a "cap" but they may as well, you get throttled after you use so much bandwidth. I don't know about Sprint, but if you are in a 4G Sprint area, that may be your best bet. The Epic is supposed to be the best Galaxy S phone.
Over the past 10 months, I have only had one month less than 2GB, at 1.4GB. My max was 4.8GB, and it appears I average about 3GB. My wife on the other hand, ranged from 90MB to 550MB, with most months at around 250MB. We both use our phones a lot. We both had iPhones until the Captivate came out. Once we switched to the Captivate both our data usages spiked. The difference is HOW we use our phones. We both use the web, a lot. But I stream Pandora almost daily for hours at work, and I download a lot of Podcasts. Sometimes I download podcasts on my phone when I am home even though I have WiFi just so I feel like I am getting my $$ from AT&T.
Sure you can survive on the new $15 data plan, but I wouldn't do it.
quarlow said:
Sure you can survive on the new $15 data plan, but I wouldn't do it.
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If I was to stick with AT&T I'd definately get the $25 2GB data plan. Unfortunately AT&T isn't offering any higher data plans - even for business users!
If I did drop AT&T, I was thinking about Sprint and the HTC EVO (for the larger screen). But I just checked Sprint's 4G coverage for the west coast, and it's very slim. So Verizon would be my other option. I'll talk to the wife and see what she thinks. I'd definately be paying more for service by leaving my current AT&T Family Plan though, so that's something I need to consider as well.
Rambler358 said:
Okay, just got off the phone with AT&T. According to the rep, if I previously had a "smartphone" with the unlimited data plan then I could keep that plan. But unfortunately my old Motorola Razr was not classified as a smartphone, and I'd need to choose one of the 2 new data plans available if I got the Captivate. And they're not able to back-date the IMEI number of the HTC Advantage.
So do you guys with the 2GB data plans come close to exceeding that at all? I'm now beginning to wonder if I should drop AT&T and go with another carrier for unlimited data.
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I am in a similar predicament as I have an unlimited non-smartphone data plan that I am still using. Recently I put my sim into my friends Captivate to see if it would still work. I lose internet on some programs will retain it on others. For example, Google Maps works and connects fine, but FriendsStream does not, and most if not all widgets. The Android browser also doesnt work, but there is a workaround (Opera Mini). I'm always surfing the web, and like someone said earlier I stream music from Pandora about 6 hours a day, and I feel bad for my friends who have the capped plan when I see them run like roaches when we are at a WiFi available restaurant. I dont know if the 2GB plan will be enough for me.
I currently have my non-smartphone plan on my blackberry, and although I cant use BB apps like BBM, or the BB Browser... Opera Mini does the job, and 3rd Party apps including Google maps and Pandora work fine. I miss out on not being able to use some cool apps because of this, but the Captivate for sure is an internet-friendly phone.
quarlow said:
If you are jumping ship for a different carrier do it soon. I know for a fact Verizon will be doing that soon from a friend that works there. T-Mobile doesn't have a "cap" but they may as well, you get throttled after you use so much bandwidth. I don't know about Sprint, but if you are in a 4G Sprint area, that may be your best bet. The Epic is supposed to be the best Galaxy S phone.
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Click to collapse
Funny part is, AT&T is the only carrier with a truly unlimited data plan. (If you still have the unlimited data plan that is) Verizon, T-mobile, Sprint, all of their "unlimited" data plans are capped at 5gb.
I just got my captivate a week ago. They never said i had to change my data plan if upgrading. My unlimited plan just carried over. I switched from the htc pure.
Sent from my SAMSUNG-SGH-I897 using XDA App
nuwayman said:
I just got my captivate a week ago. They never said i had to change my data plan if upgrading. My unlimited plan just carried over. I switched from the htc pure.
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If AT&T had your HTC Pure indicated on your account previously, then you're good to go. Unfortunately when I got my HTC Advantage, I never called in to get the IMEI switched over. Now that's hurting me because I want to upgrade and keep the unlimited plan.
I had a Samsung A-737 (not a smart phone) and the $15 unlimited data plan. When I upgraded at an AT&T store, I was not allowed to keep that plan; I decided to go with the 2 gb, $25 plan. Additional usage is charged at $10/gb.
Though I'm sure I went over in the first month, for some reason AT&T was not able to track my usage. This second month, I'm approaching my limit; I've downloaded a lot of apps and other files, watched quite a number of youtube videos, surfed a lot, but I never stream audio, preferring to play from my own collection.
Regardless of whether 2gb is enough, having to watch data usage is a hassle... If, somehow, you can keep your unlimited plan as others have, that would be preferable. My counsel is to not give in so easy as I did. Perhaps, try upgrading by phone, direct to AT&T.
gary_lankford said:
I decided to go with the 2 gb, $25 plan. Additional usage is charged at $10/gb.
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The bad part is anything over 2GB is charged the extra $10, even a byte over will be charged extra.
Perhaps, try upgrading by phone, direct to AT&T.
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Yeah, I tried this as well to no avail.
Though what's interesting is that I've been using my phone's SIM card in my Alienware M11x laptop (with the Gobi WWAN card) for data when WiFi isn't available. And it doesn't seem like the laptop's data usage is being recorded by AT&T for some reason. If that's the case, then maybe the 2GB plan just for the Captivate won't be an issue.
This is my second month with the Captivate on the 2gig plan. The first billing cycle was only 2 weeks and I totaled 465mb. Not bad, I though; I figured I could keep it under 2 gigs. However, two weeks into this billing cycle I got a warning message from att that I was nearly at my limit. I have no idea how I could have used 2000mb in two weeks. I don't stream anything and I kill tasks that might use background data. Even so, 2gigs is a lot.
This was my first smartphone. I truly regret signing on with ATT for two years. If I could do it again, I'd go with T-Mobile for the Vibrant or Sprint with the Epic (which wasn't out yet when I got my phone).
ATT's plan is a rip-off.
DemonWav said:
Funny part is, AT&T is the only carrier with a truly unlimited data plan. (If you still have the unlimited data plan that is) Verizon, T-mobile, Sprint, all of their "unlimited" data plans are capped at 5gb.
Click to expand...
Click to collapse
Still better than AT&T's 2GB data plan, for not much more money.
Ordered ours over the phone (after lots of hassle to get them to cave and allow an early upgrade from the 3GS) and it seems our unlimited data carried over. However, I didn't put in the new SIM they sent or "activate" it as they say to do... was worried it would require changing the data plan.
A couple months ago my iPhone 3gs got stolen and I had to use a razr as a backup phone for a couple weeks. They removed my unlimited data and changed me to unlimited Media Net... When I called to inquire and be sure I could change back over to unlimited smart phone data with no problem, they assured me there would be no hassle and they'd note the account. When I did get another iPhone, it actually ended up taking me about an hour on the phone with several reps that went through a few managers to get them to put my unlimited smart phone data package back on. They argued over whether they should be allowed to do it or not :-/ So I'm worried about losing it again, even though I actually don't even use much data at all in reality (I don't have 3g in my area, just EDGE, and I'm often around wifi... but just never know when I may need that unlimited )
Keeping Your Unlimited Data Plan
I was able to keep my unlimited data plan on AT&T. I had an iPhone which i gave to my wife when her Blackberry broke. I acquired an old Blackberry Bold 8800 from work to use until I got ready to upgrade. I moved jobs and had to return the phone. Stuck my SIM card in an old LG flip phone for the weekend until i was able to get to a store to upgrade. The rep switched me over to a 200 MB plan without saying anything. When I checked my features online the next day as I never trust the sells reps, I found the change. I immediately called AT&T. The cust. serv. rep began to explain that since I had switched from a smartphone to a non-smartphone I was no longer eligible to continue my Unlimited Data plan. I immediately asked for a manager. Within a few short mins I had my Unlimited Data Plan restored. I believe if you press them hard enough they will give in. It may take a call to AT&T customer service waiting for a manager and making your case, but he seemed ready to help and didn't want to lose a customer.
natedog75 said:
I was able to keep my unlimited data plan on AT&T. I had an iPhone which i gave to my wife when her Blackberry broke. I acquired an old Blackberry Bold 8800 from work to use until I got ready to upgrade. I moved jobs and had to return the phone. Stuck my SIM card in an old LG flip phone for the weekend until i was able to get to a store to upgrade. The rep switched me over to a 200 MB plan without saying anything. When I checked my features online the next day as I never trust the sells reps, I found the change. I immediately called AT&T. The cust. serv. rep began to explain that since I had switched from a smartphone to a non-smartphone I was no longer eligible to continue my Unlimited Data plan. I immediately asked for a manager. Within a few short mins I had my Unlimited Data Plan restored. I believe if you press them hard enough they will give in. It may take a call to AT&T customer service waiting for a manager and making your case, but he seemed ready to help and didn't want to lose a customer.
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I've spoke to 2 different reps and each time they spoke to their managers. Unless your unlimited data plan was previously on a iPhone, then they won't (they specifically said can't) switch you over.
This is the main reason I think I'm going over to Sprint, as well as moving the wife over once her contract is up this December. Oh well, it's AT&T's loss not mine.

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