How many people actually have that AT&T insurance? - Captivate Q&A, Help & Troubleshooting

Trying to debate if I should get it or not. Hear they will replace it no matter what...
Only $5 a month plus since I got my phone and do the math of 2 years, it's obviously only $120 which is still cheaper than most Captivates sell for.
Opinions?

I have always paid the $5 extra for the insurance. I have also used it a couple times.
Sent from my SAMSUNG-SGH-I897 using XDA App

I personally think it is always useful as like you said even if you use it only once then it is still cheaper then buying it retail

xBarbarian said:
I have always paid the $5 extra for the insurance. I have also used it a couple times.
Sent from my SAMSUNG-SGH-I897 using XDA App
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For what exactly?

Do they charge a deductible though?

I used it for obvious reasons, phone replacement and the deductible was $50. The insurance is worth it. It is $5 extra a month... you really need to think it over? lol
Sent from my SAMSUNG-SGH-I897 using XDA App

Well, it all depends on the deductible too. I mean if they charge a $150 deductible and you pay $5 for a year. $150+60=$210 and at that point you could still find a Captivate for that price if I'm not mistaking.

I do not have AT&T insurance as I don't live in the US, but I have extended warranty on my phone through Future Shop. I used my extended warranty to get this phone, actually. My LG Eve's microSD slot stopped working so I paid the difference and got a Captivate. There's no deductible on my plan, as it's a warranty not insurance.
Where can you find a Captivate for $210?

I edited my post. Not much else to say.....
Sent from my Captivate running FireFly 1.5

Insurance is $5/mo. You have to pay a deductible and they have two tiers. Tier one has a $50 deductible and Tier two has a $150 deductible. Samsung Captivate is Tier Two...HTC Aria, for example, is Tier one.

gormander said:
Insurance is $5/mo. You have to pay a deductible and they have two tiers. Tier one has a $50 deductible and Tier two has a $150 deductible. Samsung Captivate is Tier Two...HTC Aria, for example, is Tier one.
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So what classifies as tier one? Certain phones?
Bottom line if I have my Captivate with the AT&T $5 a month insurance and drop in water, how much would I pay for a new one?
Probably going to do it; just being cheap. lol

I always pay for it for just the first year I own a new phone and then cancel it. that way I'm eligible for at least an early upgrade.

Isn't att supposed to cover our phones for a year? That's what I heard... I went in once cause of a.bad flash and the fne.gentleman that helped me told me that the phone has a 1 olyear warrenty plan on it already.

Yeah most devices come with a 1 year limited warranty. Thats usually through the manufacturer, not the provider

I figured I was better off with it than with out it. At least I know I have that "insurance" AT&T provides.

I've been with AT&T since before it was AT&T (down here in Miami it was Bell South Mobile, then Cingular, now AT&T) and I've always had insurance. I've used it more than few times. Few more bucks a month in exchange for not having to buy a new handset at full price if something happens? I'm in!

xThe Enforcer said:
So what classifies as tier one? Certain phones?
Bottom line if I have my Captivate with the AT&T $5 a month insurance and drop in water, how much would I pay for a new one?
Probably going to do it; just being cheap. lol
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You'd pay $150.
Tip: If you do actually end up breaking your phone, I've found it's better to say you lost it. Otherwise they occasionally try to get you to send the handset to them so they can attempt to fix it...leaving you without a phone for a period of time.

xThe Enforcer said:
So what classifies as tier one? Certain phones?
Bottom line if I have my Captivate with the AT&T $5 a month insurance and drop in water, how much would I pay for a new one?
Probably going to do it; just being cheap. lol
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Click to collapse
As noomoto said, you'd pay $125 and shipping I believe. What consitutes as tier 1 is determined by AT&T. Basically, any "high-end" new phone such as the captivate constitutes as tier 2. Things like the "free" phones you get when you sign up for a new/renew subscription are considered tier 1. I may have my tier's mixed up but yeah, thats the general rule. There's a list you can find on AT&T website that explains which phones have a $125 deductible and $50 deductible. See link.
http://www.wireless.att.com/learn/en_US/pdf/wireless-phone-insurance-deductible-schedule.pdf
DeMarzo said:
Yeah most devices come with a 1 year limited warranty. Thats usually through the manufacturer, not the provider
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That is correct, most devices come with a 1 (or 2) year warranty and it is through the manufacturer. However, the manufacturer warranty does not cover things like "I lost my phone" or "Someone stole my phone" or things that break the terms of the warranty agreement (i.e. dropping it in water, accidental drops and breaking the screen). Manufacturers warranty technically cover things that are manufacturing defects (i.e. speakers suddenly not working, buttons suddenly stop working, touch screen suddenly stops responding).
AT&T covers everything. If you are accident prone and tend to drop your phone, lose your phone, etc, than it is better to pay the extra AT&T insurance. As a previous poster said, typically AT&T will make you take it to a repair center if there is any kind of malfunction in the product (i.e. if you bricked your phone or speakers not working). But if you flat out say "I lost my phone", then you pay the deductible and you typically get a refurbished phone, if you get lucky, sometimes you get a new phone.
EDIT: Im sorry, Tier 1 deductible is $50. Tier 2 deductible is $125...not $150

When I had to get a replacement (I have the AT&T insurance plan), they sent me the replacement phone first and had me ship the broken phone back in the same box with the battery. I thought I'd get two batteries from the incident at least, but I'm not at all lucky. I'm pretty sure they ended up charging me 150, but I'm not sure. You might want to by the Captivate at another outlet (best buy, radioshack) and get one of their warranties, might be cheaper in the long run.

Nope
Never needed insurance
I always keep a screen protector and case on all my phones
So that I can sell them when I upgrade and because a permanent scratch on a screen would drive me so nuts I'd have to buy a new phone, right now I can just replace the screen protector
That said I'm a programmer, I know my brother in law is in construction and he'd never go without phone insurance, it depends on how you and your life treats your phone.

Related

Insurance for your AT&T Tilt

I just contacted safeware.com and purchased PDA insurance for my AT&T Tilt for $52.00/annually. They repair/replace the device up to $550.00. Since AT&T doesn't even offer you the option of insurance, it certainly is worth the $4.30/month for piece of mind.
Any Luck With This Insuance?
I was wondering if anyone has used this service and has had any luck with it?
I was able to get mine coverd for $650 under my house ins with a $0.00 deductable. It was about $45-55 per year... maybe check into that.
Safeware insurance...
Yaron2 said:
I just contacted safeware.com and purchased PDA insurance for my AT&T Tilt for $52.00/annually. They repair/replace the device up to $550.00. Since AT&T doesn't even offer you the option of insurance, it certainly is worth the $4.30/month for piece of mind.
Click to expand...
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Hi!
I got insured for my TILT @ safeware for 79 USD for an year on $550. how could you get it soo cheap for 52 USD?
I will be speaking to them today about this..
thanks..
Raj
What about SquareTrade insurance? They send me an email with 35% off. Anyone with any experience with them?
- TKN
I've used SquareTrade, but not for a phone. Last week I just made a claim on my amp. They're giving me my money back, minus shipping charges. They seem pretty good and it was a seem less process.
legit or internet slander?
legit or internet slander? What do you guys know about this?
http://reviews.ebay.com/WHY-NOT-TO-...0003415423?ssPageName=BUYGD:CAT:-1:LISTINGS:4
Any other worthwhile providers besides Safeware?
Any other worthwhile providers besides Safeware?
Anyone???
So...anyone???
Safeware
Not sure if anyone else is using safeware but I decided to try them. Since I'm in NY they have a discounted rate for NY folks (surprising). It's $52.00/year with a $50.00 deductible. Not bad for piece of mind if I break it by accident. Worse case I'm out $102.00 for 1 replacement.
This "Insure the Tilt" begs the question: "Why?"
I've had the unfortunate experience of having three different people drop mine three times onto a tile floor in a hospital. Nothing broke. Still works too.
Had someone else broke it, would it have been covered by the policy and would I have been able to collect from them or the person who broke it? If not, just fork over another $300 and get another rather than pay $60 year for insurance.
I'm wagering I'll replace it with another within two years time anyway. So marches technology. Why again, pay $60 to be locked into what will soon be old technology?
Mack5305 said:
This "Insure the Tilt" begs the question: "Why?"
I've had the unfortunate experience of having three different people drop mine three times onto a tile floor in a hospital. Nothing broke. Still works too.
Had someone else broke it, would it have been covered by the policy and would I have been able to collect from them or the person who broke it? If not, just fork over another $300 and get another rather than pay $60 year for insurance.
I'm wagering I'll replace it with another within two years time anyway. So marches technology. Why again, pay $60 to be locked into what will soon be old technology?
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Can you currently buy this phone without a new contract for $300? Wouldn't we have to buy it at full price as a replacement?
FYI, my homeowners policy will not insure a phone if it is under $400. Since I got mine for <$200, it does not qualify. Also, my wife's iPhone missed it by $1
Mack5305 said:
This "Insure the Tilt" begs the question: "Why?"
I've had the unfortunate experience of having three different people drop mine three times onto a tile floor in a hospital. Nothing broke. Still works too.
Had someone else broke it, would it have been covered by the policy and would I have been able to collect from them or the person who broke it? If not, just fork over another $300 and get another rather than pay $60 year for insurance.
I'm wagering I'll replace it with another within two years time anyway. So marches technology. Why again, pay $60 to be locked into what will soon be old technology?
Click to expand...
Click to collapse
You're not locked into anything... it's renewable each year. I purchase my phone for $300.00 from AT&T. Replacing the phone will cost $500.00 as you can't get the phone for $300.00, at least not from AT&T. The insurance also covers theft, accidental damage, cracked screen, etc. I rather pay the $52.00 for 1 year and have piece of mind if I do drop my phone or something falls on it/etc. I may not be lucky as you to drop it a number of times and nothing breaks. For me it's worth it at least for the 1st year. After that I'm sure the prices of the phone will drop so no need to renew.
I can buy the Tilt from ATT for $276 with no contract (using my business account @ 45% off).
Do these insurance companies just pay "cash" for the replacement or do they send out a new phone?
Unfortunately the average user doesn't have a business account. Would be nice though.
As for the replacement they send out a new phone. Most likely a refurb as HTC/AT&T does the same for in-warranty replacement.
I just got the ATT Tilt from ebay few days ago. I have not really used it yet. I am going to check with safeware about the insurance policy.
Thanks!
EDIT:
I just checked the safeware.com to get a quote. They did not have an option for "cell phone". I selected "laptop" with the coverage of $600. It turns out the annual cost is $69 with $100 deductible.
How did you get the coverage for your cell phone? by calling them? or do it online?
plchan said:
....
I just checked the safeware.com to get a quote. They did not have an option for "cell phone". I selected "laptop" with the coverage of $600. It turns out the annual cost is $69 with $100 deductible.
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So you effectively spend $169 per year for a replacement Tilt?
In a year, AT&T will probably sell them for $50 just to get people online with a data plan.
Remember when you had to pay for a Motorola Razr phone? Some places they're free now with a plan.
You have two companies for the Cell phone insurance.
http://www.wirelesssafeguard.com/ Which I bought my insurance through & http://www.safeware.com/ which I thought was a waste of money
Wireless Safe Gaurd
Pro - "ATG’s Safeguard Program helps you protect your wireless device against any type of damage, loss, and theft."
Con- $100 Deductable
Safeware
Pro - No Deductible
Con- read the below and also read the contract. What a useless contract, they don't cover any defects or break down from use, plus tons of other crap about environemental variables, basically it is only loss insurance or if you smash your phone, which you'd have to do if it stopped working to get it covered.
Thank you very much for the inquiry. A damp environment refers to the actual environment in which a unit is used in. For example, a unit is kept in a greenhouse which has higher than normal amount of humidity, and due to the constant exposure, internal parts begin to rust. A liquid spill however, is a single physical event which causes the unit not to function, which is not caused by the environment. The electrical breakdown refers to electrical components which stop working over time, whether it is caused by a faulty part or simply wear and tear. Similar to the other explanation, a power surge is a single physical event which damages the unit. A surge hits the unit and burns out components or parts. I hope that this helps explain the difference, but please do not hesitate to contact me if any further clarification is required.
Best Regards,
Quang Ha
Individual Sales Manager
Safeware The Insurance Agency Inc
1-800-800-1492 Ext 2184
[email protected]
-----Original Message-----
From: EDITED
Sent: Monday, December 03, 2007 1:46 PM
To: service
Subject: Question about service
I’ve reviewed the portable electronics agreement on your site; these appear to be contradictory based on interpretation.
Sources
http://www.safeware.com/policies/portable_electronics_policy.pdf
III B3 & B4
http://www.safeware.com/faq.php
#9
Accidental damage is defined as an unexpected and unintentional external event, resulting in physical damage to the insured equipment. Examples of accidental damage include, but are not limited to Drops, Falls, Collisions, and Liquid Spills.
http://www.safeware.com/index.php
Power Surge
Comments
A liquid spill(#9) could be considered a damp environment(B4)
The failure of an electronic device is a type of “electrical breakdown” (B3) and would be an unintended, hence an accident(#9). Power surge is also a type of electrical breakdown(B3).
Can you please clarify as to what is actually covered or not covered in the contract terms.
Thank you
galenmd said:
Can you currently buy this phone without a new contract for $300? Wouldn't we have to buy it at full price as a replacement?
FYI, my homeowners policy will not insure a phone if it is under $400. Since I got mine for <$200, it does not qualify. Also, my wife's iPhone missed it by $1
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Click to collapse
Correct me if I'm wrong, but wouldn't it cost more than $400 to get a replacement from AT&T without a new contract if it were rendered inoperable ?
My homeowners covered mine at a recplacement cost of $600 and I'm paying $30/yr. I know that renter's insurance is cheap and will cover it and more.
stozmon said:
Correct me if I'm wrong, but wouldn't it cost more than $400 to get a replacement from AT&T without a new contract if it were rendered inoperable ?
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Yes. The replacement cost was irrelevant to them. Don't try to make sense of it.

Thoughts on insurance?

Didn't carry any on my iPhone 4s but I had nothing but problems with the 'certified' refurbs Verizon's Asurion service sent me back when I had problems with my Droid 1.
Read about Worth Ave Group... Seems promising.
So what's the general opinion on insurance? Is there a third party insurance that works well?
The.Jericho.Initiative said:
Didn't carry any on my iPhone 4s but I had nothing but problems with the 'certified' refurbs Verizon's Asurion service sent me back when I had problems with my Droid 1.
Read about Worth Ave Group... Seems promising.
So what's the general opinion on insurance? Is there a third party insurance that works well?
Click to expand...
Click to collapse
I have had good luck with Squaretrade in the past. They are a lot cheaper than Verizon insurance and provide the same coverage for accidental damage.
The.Jericho.Initiative said:
Didn't carry any on my iPhone 4s but I had nothing but problems with the 'certified' refurbs Verizon's Asurion service sent me back when I had problems with my Droid 1.
Read about Worth Ave Group... Seems promising.
So what's the general opinion on insurance? Is there a third party insurance that works well?
Click to expand...
Click to collapse
I'd go with SquareTrade you have two options to pay monthly or yearly at least that's how it was 2 years ago. With SquareTrade though you pay either a $50 or $100 deposit and take it to a local repair place and no matter the cost squaretrade will cover it.
The only thing I don't know is if they cover lost or stolen devices but come on its 2015 if you lose your phone your better off with a straight talk phone
Sent from my SAMSUNG-SM-G925A using XDA Free mobile app
The.Jericho.Initiative said:
Didn't carry any on my iPhone 4s but I had nothing but problems with the 'certified' refurbs Verizon's Asurion service sent me back when I had problems with my Droid 1.
Read about Worth Ave Group... Seems promising.
So what's the general opinion on insurance? Is there a third party insurance that works well?
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Click to collapse
asurion insurance replaces the phone with a Brand New Phone. Not sure how much it costs, i believe $9 a month. But you have to pay a deductible of $100.
lucky_strike33 said:
asurion insurance replaces the phone with a Brand New Phone. Not sure how much it costs, i believe $9 a month. But you have to pay a deductible of $100.
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I had 2 claims in the past with Asurion, in both cases I received a "refurb" phone......
lucky_strike33 said:
asurion insurance replaces the phone with a Brand New Phone. Not sure how much it costs, i believe $9 a month. But you have to pay a deductible of $100.
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No they do not. I have had 6 claims over the last 13 years with Verizon and ALL were refurbs. It says this clearly on the website and your Iinsurance documentation.
galaxyfaraway said:
No they do not. I have had 6 claims over the last 13 years with Verizon and ALL were refurbs. It says this clearly on the website and your Iinsurance documentation.
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I have gotten a droid dna and HTC one m8 all new in the box from assurion
Sent from my SM-G925V using XDA Premium HD app
lucky_strike33 said:
I have gotten a droid dna and HTC one m8 all new in the box from assurion
Sent from my SM-G925V using XDA Premium HD app
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Click to collapse
You sure they aren't refurb? You know it doesn't say anything on the box right? Maybe it if was a new release they didn't have any refurbished but I've never gotten a new phone nor have I ever seen anyone. Your lucky
I have had two claims with Asurion...I believe both were refurbs but they looked and functioned as good as new...you basically couldn't tell the difference. But they do not cost any more than the other guys out there and they do provide for lost or STOLEN phones whereas I do not thin the others do at all. Your choice. But for what these new phones cost, and the fact that I cannot live without it for even a day...insurance is a must for me!
The way Asurion works is that, if available, you get a Certifiled Like New replacement. If there's none currently available, they will replace it with a new device instead (for example at the very beginning of a phone release, it's not like the mfr makes a batch of refurb phones for insurance company replacements). In the event that there are neither available, then you get additional options. A limited list of comparable replacement devices, basically. Or, there may be case by case instances where you'll get an upgrade for reduced or no cost. Obviously a lot less common, and we did have people all the time would get a phone, decide they didn't like it, and try to push for a different device under replacement. Unless you have repeated troubles with the same device in a short time, they generally aren't going to switch a model out.
+1 on squaretrade...I also have them for large appliances and they've been awesome!
So no one has used Worth Ave. Group? I'll look into squaretrade but the last time I had insurance, I ended up using it. I had a pristine condition Droid that developed an issue with the screen and I filed my claim. I went through (4) 'certified' refurbs for one failure after another and ended up switching to iPhone after it was all said and done. My first phone was great, the rest were a constant problem. I've read up and down votes for Worth Ave but not in an environment like here so who knows what they're worth. But primarily I like the idea of avoiding dealing with any more refurbished devices.
And I know, your mileage may vary... My experiences could be unique to the model I was using but from what I do remember, it was an infuriating process. I definitely appreciate all the opinions thus far!
I have Verizon's Asurion and they not only sent me a brand new phone, it was the newer version (Moto X to Moto X 2014) I will be sticking with them for my S6 Edge purchase this weekend...
have Asurion and just spent $200 cause of a cracked screen and that will be the end of that although i did get a new unit but only because it was so new anyway.
for $129 one time payment and up to 3 uses in 2 years coverage you can get Sammy's Protection with a $95 deductible versus Asurions $200 so i am cancelling Asurion and going with that one.

What's the best mobile insurance for the Note 8?

I purchased the Note 8 for TMO from Samsung direct. I've never purchased insurance before because the deductibles were so high, but I've never owned a phone this expensive before either. I can get TMO, Samsung or Geek Squad coverage and I am wondering about the pro's and cons of the offerings.
Any suggestions would be appreciated.
I just did squaretrade. I like it that it's a one time pay vs a monthly, I can use it for future phones, deductible is $99 and I can use it 3 times per plan. I rarely keep a phone for more then a year so works for me.
I used worth ave group. It was around $80 a year. Deductible is $50.
I used it twice to fix my wife's broken iPhone screen. Did not have any issues.
Sent from my SM-N950U1 using Tapatalk
Mr. Toad said:
I used worth ave group. It was around $80 a year. Deductible is $50.
I used it twice to fix my wife's broken iPhone screen. Did not have any issues.
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Question, the most I can choose is $899. The phone is more expensive than that.
Square trade for my note 8 tmobile 104 for 2 years and 99 deductible have been using them for about 7 years and never had a problem with them
fireguy0306 said:
Question, the most I can choose is $899. The phone is more expensive than that.
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I choose that amount. I figured if the phone was a total lose I would eat the other $50. I mainly have it incase I crack the screen.
Sent from my SM-N950U1 using Tapatalk
Worth ave...
Thanks for the tip. Will check them out.
Was thinking about Samsungs premum care insurance ..
I just looked at the Squaretrade and it does not cover loss/theft. Also, it's unclear what happens if you crack the screen or the back and they don't have replacement parts. I seriously doubt they have replacement screens for N8 at this point. Will they cover buying a new device?
advocate2 said:
I purchased the Note 8 for TMO from Samsung direct. I've never purchased insurance before because the deductibles were so high, but I've never owned a phone this expensive before either. I can get TMO, Samsung or Geek Squad coverage and I am wondering about the pro's and cons of the offerings.
Any suggestions would be appreciated.
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Click to collapse
For the first time ever I accepted the sales outlets insurance. 12.00€ per month. All risks so I am told BUT I have every confidence should I need to make a claim there will be the normal insurance situations?
As you wrote this is an expensive mobile device that is large and could be dropped. I think insurance is worth it in this case.
I suggest you enquire at the outlet you made your purchase. Failing that what about approaching the same company who insures your home or car or whatever? The only other thing I would mention is there is no such thing as cheap, good, insurance. Use a reputable company. Let us know what you find. :highfive:
Ryland.
odesskiy said:
I just looked at the Squaretrade and it does not cover loss/theft. Also, it's unclear what happens if you crack the screen or the back and they don't have replacement parts. I seriously doubt they have replacement screens for N8 at this point. Will they cover buying a new device?
Click to expand...
Click to collapse
It does not cover theft. Honestly the phone never leaves my side and if I get it stolen from me its fairly useless to anybody.
Squaretrade is the best bang for your buck.
Look for 20 to 30 percent off coupons.
Bump for more opinions.
Thanks for the input. I ended up choosing Squaretrade. It cost $159 for three years of coverage which covers the N8 and a new phone when I buy it. They are having a special right now. The deductible is $99. I've never lost a phone, so I decided damage protection is all I really need.
Variables...
Depends on your usage and how often you switch phones.
I'm on this two jump thingy. All i need is a year of phone coverage. With the wort have group, that 1 year is like 80 bux i think? I dont plan to use it because i am not clumsy like some people.
But if you plan to keep this device longer than a year, then square trade is the first option I'd pick.
I am going to go with samsung, having an unlocked phone both AT&T and Verizon said they would not offer me insurance.
Sent from my Galaxy Note8 using XDA Labs
If you bank with Wells Fargo you can get $600 of phone insurance with a $25 deductible by just paying your phone bill with their Visa card. That's enough to cover a broken screen. I've used it once and it worked out well.
PsiPhiDan said:
Squaretrade is the best bang for your buck.
Look for 20 to 30 percent off coupons.
Click to expand...
Click to collapse
sadly, i can't find any working coupons =\
PsiPhiDan said:
Squaretrade is the best bang for your buck.
Look for 20 to 30 percent off coupons.
Click to expand...
Click to collapse
Wish I had found ones that actually worked.
I purchased squaretrade. they have been around about as long as ebay has. I found this post and it had some great information about phone insurance.
I also went with Squaretrade. I have never lost a phone or had one stolen (knock on wood and all of that), so I'm not too worried about that. They were nice enough to refund me the entire price of the Squaretrade plan I had on my S7E, since I'd never used it in the 10.5 months I've had it on their plan. So the cost of a 2 year policy for the Note 8 is only like $50 net.

What Insurance For Note 8?

I understand not everyone thinks insurance is worth it. But I want insurance on my Note 8. For those that DO have insurance who are you going through? I am on Verizon but haven't signed up for Assurion yet...I went with Squaretrade with my Nexus 6p but never had to do a claim. Which insurance has the best bang for buck, is reliable, and won't break the bank...I know some offer lost/stolen coverage and some extend the manufacturers warranty...
What did you choose and why?
I've always just gone with carrier insurance. It's easy and if something goes wrong, I have a three Verizon stores within driving distance of my house. No need to ship anything anywhere. I've never looked anywhere else, so I don't know it's best bang for the buck. It works for me, though.
In all the years that I've had phones, I've only had to file one claim. That was on a Palm Centro so yea, long time ago.
Or get wells fargo cash wise credit card. Pay ur phone bill using the credit card and u r covered.
Pros:
No monthly premium
$25 Deductible
Cons:
Takes longer time to get claim resolved
Covers max $
Recently claimed crack screen on my note 8. Took about 15 days but paid 25$ to get it fixed.
usmaak said:
I've always just gone with carrier insurance. It's easy and if something goes wrong, I have a three Verizon stores within driving distance of my house. No need to ship anything anywhere. I've never looked anywhere else, so I don't know it's best bang for the buck. It works for me, though.
In all the years that I've had phones, I've only had to file one claim. That was on a Palm Centro so yea, long time ago.
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Which version of verizon's insurance did you get? When I had their insurance they only had one option. Now they have like 3-4
mikespe said:
Which version of verizon's insurance did you get? When I had their insurance they only had one option. Now they have like 3-4
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Click to collapse
I'm not sure which one it is. It costs $9.99 per month. I have it for both my phone and my wife's. We just carried it over from our Note 4s and the S3s before them.
mikespe said:
Which insurance has the best bang for buck, is reliable, and won't break the bank...I know some offer lost/stolen coverage and some extend the manufacturers warranty...
What did you choose and why?
Click to expand...
Click to collapse
https://forum.xda-developers.com/galaxy-note-8/help/whats-best-mobile-insurance-note-8-t3674637
"worth ave" and samsungs own insurance are tops in my book for the cost/offer ratio.
Bought my Note 8 outright so I put Samsung Premium Care on it.

Insurance options?

I'm getting (eventually, thanks Sammy) the 512gb Ocean Blue and the delayed order has given me time to compare insurance options. My current carrier is T-Mobile and their insurance is $12/month with a $250 deductible. If you keep the device for 2 years that comes out to $538 if you file a claim once with the highest deduct. That is quite expensive so I've started to look elsewhere.
Esurance is $149 for 2 years of coverage and anywhere from $25 deduct for an easy fix up to $199 for complete loss and they cover lost or stolen. If you keep the device for 2 years that comes out to $348 if you file a claim once with the highest deduct. I'm just not sure if they will charge more if you have the 512gb model which is more expensive.
SquareTrade is $129 for 2 years of coverage and anywhere from $25 deduct for a cracked screen up to $99 deduct for a complete loss. Only catch is they don't cover loss or stolen. If you keep the device for 2 years that comes out to $228 if you file a claim once with the highest deduct.
Any thoughts? Anyone else have any insurance suggestions? With a $1,300 device I'm definitely in the market.
I went with Samsung Premium Care. 3 claims a year, 12 bucks a month and 99 dollar deductible. I'm not paying T-Mobile 12 bucks a month for that ridiculous deductible they have. I like the fact that I can keep it on the phone for however long I want and cancel at any time, so if I sell the phone for the S10 or whatever, I don't have to worry about transferring a warranty.
Semantics said:
I went with Samsung Premium Care. 3 claims a year, 12 bucks a month and 99 dollar deductible. I'm not paying T-Mobile 12 bucks a month for that ridiculous deductible they have. I like the fact that I can keep it on the phone for however long I want and cancel at any time, so if I sell the phone for the S10 or whatever, I don't have to worry about transferring a warranty.
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Does the device need to be purchased from Samsung.com?
BigMosely said:
Does the device need to be purchased from Samsung.com?
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I'm not sure. If you go to the Premium Care site and put in your mobile phone number it will tell you if you are eligible. I carried it on my Note 8 that I bought from Swappa brand new. I bought the 9 from Samsung this time and added it at checkout.
I am paying my monthly bill using a WF Amex card. When you pay the bill through it, you get coverage for up to $600 per a claim and 2 claims in a 12 month period with a $25 deductible.
https://www.wellsfargo.com/credit-cards/features/cell-phone-protection/
Semantics said:
I'm not sure. If you go to the Premium Care site and put in your mobile phone number it will tell you if you are eligible. I carried it on my Note 8 that I bought from Swappa brand new. I bought the 9 from Samsung this time and added it at checkout.
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It looks like they don't cover Lost or Stolen. That's not a deal breaker for me, but I know it is for some people.
BigMosely said:
It looks like they don't cover Lost or Stolen. That's not a deal breaker for me, but I know it is for some people.
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Hmmm never heard about this. So you get free protection even for Stolen just not lost. And the only deduct you'd pay is $25. I would just be worried because this device is $1300 and they only cover up to $600? So if your device is stolen they'll replace it with a lesser priced model?
BigMosely said:
Hmmm never heard about this. So you get free protection even for Stolen just not lost. And the only deduct you'd pay is $25. I would just be worried because this device is $1300 and they only cover up to $600? So if your device is stolen they'll replace it with a lesser priced model?
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I'm guessing you meant to reply to mine post. I think the difference between stolen and lost is you probably have to file a police report. That to them, probably makes a difference.
As for the reimbursement, here's what it says per their T&C
"Depending on the nature and circumstances of the damage or theft, the benefit administrator, at its sole discretion, may choose to repair or replace the Cellular Wireless Telephone or reimburse the Cardholder for the lesser of a) $600.00 excess of the twenty-five dollar ($25.00) deductible; or b) the current suggested retail price of a replacement Cellular Wireless Telephone of like kind and quality, excluding taxes, delivery and transportation charges and any fees associated with the Cellular
Wireless Telephone service provider less the twenty-five dollar ($25.00) deductible."
So it sounds like they will try to repair or replace the phone, or pay out up to $600. Given that our phone is $1000+, I'm assuming that they will pay out $600 - $25 deductible. Just remember that you aren't paying for any additional warranty plans, so you need to factor that in as well.
EvoKnvl said:
I'm guessing you meant to reply to mine post. I think the difference between stolen and lost is you probably have to file a police report. That to them, probably makes a difference.
As for the reimbursement, here's what it says per their T&C
"Depending on the nature and circumstances of the damage or theft, the benefit administrator, at its sole discretion, may choose to repair or replace the Cellular Wireless Telephone or reimburse the Cardholder for the lesser of a) $600.00 excess of the twenty-five dollar ($25.00) deductible; or b) the current suggested retail price of a replacement Cellular Wireless Telephone of like kind and quality, excluding taxes, delivery and transportation charges and any fees associated with the Cellular
Wireless Telephone service provider less the twenty-five dollar ($25.00) deductible."
So it sounds like they will try to repair or replace the phone, or pay out up to $600. Given that our phone is $1000+, I'm assuming that they will pay out $600 - $25 deductible. Just remember that you aren't paying for any additional warranty plans, so you need to factor that in as well.
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Haha yeah should have replied to you, been a long day. Yes that sounds like a good deal if you have a Well Fargo account.
BigMosely said:
I'm getting (eventually, thanks Sammy) the 512gb Ocean Blue and the delayed order has given me time to compare insurance options. My current carrier is T-Mobile and their insurance is $12/month with a $250 deductible. If you keep the device for 2 years that comes out to $538 if you file a claim once with the highest deduct. That is quite expensive so I've started to look elsewhere.
Esurance is $149 for 2 years of coverage and anywhere from $25 deduct for an easy fix up to $199 for complete loss and they cover lost or stolen. If you keep the device for 2 years that comes out to $348 if you file a claim once with the highest deduct. I'm just not sure if they will charge more if you have the 512gb model which is more expensive.
SquareTrade is $129 for 2 years of coverage and anywhere from $25 deduct for a cracked screen up to $99 deduct for a complete loss. Only catch is they don't cover loss or stolen. If you keep the device for 2 years that comes out to $228 if you file a claim once with the highest deduct.
Any thoughts? Anyone else have any insurance suggestions? With a $1,300 device I'm definitely in the market.
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I usually use squaretrade for my phones. You can have coverage past 2 years of you renew it yearly. I've never had to file a claim on a phone so I cant speak for the experience of the claim process. Another good thing is of you pay yearly for squaretrade you can switch to to another phone when you upgrade.
TechOut said:
I usually use squaretrade for my phones. You can have coverage past 2 years of you renew it yearly. I've never had to file a claim on a phone so I cant speak for the experience of the claim process. Another good thing is of you pay yearly for squaretrade you can switch to to another phone when you upgrade.
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I'm thinking about Worth Ave for accidental and theft is about 200 dollars for 2 years. This is insurance though and doesn't cover non accidental malfunction me thinks.
TechOut said:
I usually use squaretrade for my phones. You can have coverage past 2 years of you renew it yearly. I've never had to file a claim on a phone so I cant speak for the experience of the claim process. Another good thing is of you pay yearly for squaretrade you can switch to to another phone when you upgrade.
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I'm leaning towards SquareTrade personally, its overall the cheapest and a $99 deductible is an easy pill to swallow compared to T-Mobile's $250 deduct. I even did an online chat with SquareTrade and made sure if something happens to my 512gb that I will get a 512gb in return, and not a 128gb and they confirmed yes.

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