HELP: Shows Signal but cannot use for calling,data,messaging!!! - Captivate Q&A, Help & Troubleshooting

On my Phone(Andromeda 2.0 Themed), I get the indication of having 3g or any signal at all and the minute I attempt to send a message, make a call, or surf the web it is unable to send that message, unable to make that call, and unable to surf the web. Help on how to fix this?
NOTE: A flash back to stock DID NOT help this problem at all.
EDIT: Changing APN isn't really working(Cant leave the APN type as not set because it auto sets it to internet+mms when I save) and I am starting to get a little frustrated. The reception was really working fine earlier today but now its just weird all over. Please help me out you guys, I really need this working.
EDIT2: Please help guys, I really need my service up for tomorrow.
EDIT3: I am going to AT&T today to swap out my SIM card!!!! I am all Odin'ed out and I will check back if this works.

First try to enable airplane mode. Then turn it off.
If that does not work check your apn settings, under wireless and network, mobile networks, access points

mcord11758 said:
First try to enable airplane mode. Then turn it off.
If that does not work check your apn settings, under wireless and network, mobile networks, access points
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Click to collapse
Doing that now.... The signal bar indicates no connected network.... Trying the second thing you suggested....
For the second option I am under Wireless and Network/Mobile Networks/Access Points.
My options from there are AT&T 310 410(the text under it says wap.cingular)
What do i do from there?????

That reads correct. Unless you are on rogers. Hmmm. I am on the same rom but do not have the same issue. You may want to manually configure you're apn. You may want to search the captivate forum for at&t apn settings. I think you can find them in one of the stickies

I am on att dude. Thanks for the advice. You are positive its the APN though? This happened to me on Phoenix Reloaded too.

steelechamp said:
I am on att dude. Thanks for the advice. You are positive its the APN though? This happened to me on Phoenix Reloaded too.
Click to expand...
Click to collapse
No I am not sure, I have not had your problem but this is where I would start if it did. The apn settings are posted in the captivate development stickies, captivate directory

Okay, so I configured the APN settings to what was found in the thread. Problem is the only thing I cannot configure is the APN type. Hm. Any help?

I am sorry I hope someone who has done this reads this and has a suggestion but I have not had to do this
Read through the sticky, maybe yet has been discussed

Read through it and nothing. It wont let me keep the APN type as not set and it automatically sets it to internet+mms. Any ideas?

Have you posted in the andromeda thread? Maybe the devs may have some ideas

I just did, hopefully they have an answer and if they dont hopefully someone will post an answer here....

I had the same issue back a few weeks ago. I called att, got a replacement phone, and it did it again. Turned out to be a bad SIM.
Sent from my SGH-I897 using XDA App

So do I just need a new sim card???

Well, this sim card JUST started doing this. So are you sure it is just the sim? I mean, if I go to the store to get a new sim, will they ask to see my phone? Will I have to flash back to stock before I get a new SIm?

steelechamp said:
Well, this sim card JUST started doing this. So are you sure it is just the sim? I mean, if I go to the store to get a new sim, will they ask to see my phone? Will I have to flash back to stock before I get a new SIm?
Click to expand...
Click to collapse
Do you think the person in the store will have any idea what a custom rom is? Chances are they will change it no questions asked

Okay, do you think I should just play it safe and reset to stock though?

There is no harm in doing so.

mcord11758 said:
There is no harm in doing so.
Click to expand...
Click to collapse
Well, thanks, I will head first thing in the morning.

I got the same problem at certain locations, such as my university. Haven't been able to get much help... Gonna try getting the SIM changed as it's a pretty old SIM. Weird thing is that it works fine on my Sony Ericsson G705/W715.
So almost two months of owning my Captivate that I got from Rogers (BNIB from Kijiji) and I noticed that at a certain area in my school, I have 3/5 bars of signal yet I can't seem to text/call and use the network. Is this a network problem or phone problem? Or can it also be my SIM? My SIM card is pretty old. However everything was fine when I use my Sony Ericsson W715 in the same area.
I should add that my friends on the same network beside me, they can text/call fine, which leads me to believe that this is a phone problem. A poster over at Howard Forums suggested network congestion, but it seems impossible because everyone else can use their phone fine.
I've tried different modems too, but it doesn't help. It's like my Captivate doesn't want to work at certain areas of my school.
Click to expand...
Click to collapse

I am just going to change my SIM. It is about 4 years old now and I think that means it needs to be replaced. I actually worked fine at my home before and now it cant even find a network. I am going to head out for a new SIM in a little bit, I will get back to you on if it works then.

Related

Please help !!!i can only connect to the app market and the internet if i am on wifi

For some reason i can only connect to the app market and the internet if i am on wifi . Has anyone else had this problem and if so is there something i can do to fix this ???
Shake911 said:
For some reason i can only connect to the app market and the internet if i am on wifi . Has anyone else had this problem and if so is there something i can do to fix this ???
Click to expand...
Click to collapse
What exactly are you trying to do? Maybe try to restart you G1 or reboot it. I have never had this problem at all.Maybe check with some other users.
You should change the thread title to something more informative pertaining to your proble. Most of the time, the pros on here will pass by a thread just says help because they don't feel like entering a thread just to see if they *can* help at all. Also, it might allow others who have had the same problem and fixed to easily see your problem and come to the rescue.
Back to the problem at hand. Can you use the mobile data for anything? updating weather etc? If you can't then its probably something to do with your APN settings. Who is your carrier? T-Mobile? AT&T? To check what APNs you have now, go to: Settings>Wireless Controls> Mobile Network>APNs
If it is blank, that's why you can't connect, the phone doesn't know where to connect to. Simply type your carrier into google along with G1 APN settings (ie AT&T G1 APN settings) and they should tell you the correct settings to input in order for you to access your mobile network. Good luck.
P.S. Also add more information about what's going on with your phone so that we can figure it out quicker without having to ask you for everything one-by-one. You can tell us the ROM you're using, whether this is a new problem, or something that's never worked, your wireless carrier, your SSN (just kidding), but come on, some background info could make this process infinitely faster...
h.nocturna said:
You should change the thread title to something more informative pertaining to your proble. Most of the time, the pros on here will pass by a thread just says help because they don't feel like entering a thread just to see if they *can* help at all. Also, it might allow others who have had the same problem and fixed to easily see your problem and come to the rescue.
Back to the problem at hand. Can you use the mobile data for anything? updating weather etc? If you can't then its probably something to do with your APN settings. Who is your carrier? T-Mobile? AT&T? To check what APNs you have now, go to: Settings>Wireless Controls> Mobile Network>APNs
If it is blank, that's why you can't connect, the phone doesn't know where to connect to. Simply type your carrier into google along with G1 APN settings (ie AT&T G1 APN settings) and they should tell you the correct settings to input in order for you to access your mobile network. Good luck.
P.S. Also add more information about what's going on with your phone so that we can figure it out quicker without having to ask you for everything one-by-one. You can tell us the ROM you're using, whether this is a new problem, or something that's never worked, your wireless carrier, your SSN (just kidding), but come on, some background info could make this process infinitely faster...
Click to expand...
Click to collapse
So true! Funny Joke man! Yeah,send over your SSN! Ha Ha Ha!
I can no longer activate my phone and sync to the google servers over 3g. My APN is for sidekick prepaid. Any ideas?
Imperial.mack said:
I can no longer activate my phone and sync to the google servers over 3g. My APN is for sidekick prepaid. Any ideas?
Click to expand...
Click to collapse
T-Mobile blocked it.. I was using the same thing. Im pissed now!
law_ren_ce said:
T-Mobile blocked it.. I was using the same thing. Im pissed now!
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Click to collapse
so you were trying to pay less than everyone else for the same service and got caught with your hand in the cookie jar. and you're pissed? quit whining and just pony up the extra 5 bucks.
opera browser still works tho. Has to have socket connection settings. Anybody find a work around or maybe we can ask the developers to help?
kusotare said:
so you were trying to pay less than everyone else for the same service and got caught with your hand in the cookie jar. and you're pissed? quit whining and just pony up the extra 5 bucks.
Click to expand...
Click to collapse
i agree.i could understand being mad for getting caught with cracked cs4 master collection software but seriously 5 bucks a month? its not the end of the world
You people kill me. Its more than 5 bucks a month because it requires a voice plan...
Imperial.mack said:
You people kill me. Its more than 5 bucks a month because it requires a voice plan...
Click to expand...
Click to collapse
and even with the voice plan its +15 bucks a month, 180 a year.. sorry I must not be bawling like all you guys to want to throw my money away for something that wasn't necessary at the time

verizon TP2 on Tmobile MMS issue

I have a verizon touch pro 2 that is running on tmobile network. I have the mighty rom and the arcsoft cab but I do not know the setting to set it back right. When we first did this we had it set and the mms worked perfect. Then the phone reset to verizon some how. When I set it back to tmobile the mms setting were messed up. Does anyone know what I need to set the phone to. A guy did all the work and now I am having trouble getting the info from him so I have to figure this out alone.
Thanks
I had a similar problem. I got the phone unlocked but I never had the settings. It took forever but I eventually by luck got the right exact settings I needed. I have a sprint TP2 with Tmobile service. I dunno if the phone will matter but it should work. Here is the link to the post and follow the instructions for the settings that someone posted for me. It work and Im grateful.
http://forum.xda-developers.com/showthread.php?t=686515
Davano said:
I had a similar problem. I got the phone unlocked but I never had the settings. It took forever but I eventually by luck got the right exact settings I needed. I have a sprint TP2 with Tmobile service. I dunno if the phone will matter but it should work. Here is the link to the post and follow the instructions for the settings that someone posted for me. It work and Im grateful.
Click to expand...
Click to collapse
I just tried the setting in there. I have to go to work so I will post back tonight if it worked or not.
ok. lets hope it does
So far no. Now it is saying that it "Dialed epc.tmobile.com can not connect for an unknown reason. "
I also tried wap.voicestream.com and the same thing. I need help it wont connect.
it also will not let me connect to anything data so it seems to be my data connection causing this problem
it says that for me sometimes too, but mines work anyways. did u do the same data(T-Mobile Data) for both internet and private (when it says "programs that automatically connect to"). Both should be the same exact setting. After u do the whole process for internet just pick T-Mobile Data in the drop down for Private cause it has the information u just configured.
I did do that. And I had nothing. BUT this morning it worked. I did nothing diff from lastnight. It just started to work and has worked all day. I do not know what or why it all of a sudden worked. Oh well it works now.
Thank you for your help.
No problem . Your very much welcome.

[Q] Internet Troubleshooting

I just bought this new phone 14days ago. I got my number transferred from a prepaid to a new simcard. Everything was good until they actually ported my number to the new simcard. After that i have NO internet at all.
I have a 3G icon and can call/sms but as i try open the browser it says. The page cannot be find. Also when i turn my phone off and on it says after i dialed my pincode: Error cant apply settings to modem.
My provider is T-mobile here from the netherlands, they had some interference at the beginning at the week, but i spoke with them today and they can see everything should work. I tried to make a new APN with the guidance from T-mobile but it dosent help. Also rebooted it 4 times from fabric settings, still nothing.
Can say that i havent done anything with the phone, its not hacked/rooted or whatever. Basically in same shape as when i bought it.
I read another tread that also descripes the problem i have but these phones are rooted, and didnt really get any solution out of it.
http://forum.xda-developers.com/archive/index.php/t-995363.html
Dont know if its any help, but i can connect to the internet with my WIFI connection at home.
Does anyone have ANY idea to what i can do?
Thanks in advance!
Joe
Notice
Gstar88 said:
I just bought this new phone 14days ago. I got my number transferred from a prepaid to a new simcard. Everything was good until they actually ported my number to the new simcard. After that i have NO internet at all.
I have a 3G icon and can call/sms but as i try open the browser it says. The page cannot be find. Also when i turn my phone off and on it says after i dialed my pincode: Error cant apply settings to modem.
My provider is T-mobile here from the netherlands, they had some interference at the beginning at the week, but i spoke with them today and they can see everything should work. I tried to make a new APN with the guidance from T-mobile but it dosent help. Also rebooted it 4 times from fabric settings, still nothing.
Can say that i havent done anything with the phone, its not hacked/rooted or whatever. Basically in same shape as when i bought it.
I read another tread that also descripes the problem i have but these phones are rooted, and didnt really get any solution out of it.
http://forum.xda-developers.com/archive/index.php/t-995363.html
Dont know if its any help, but i can connect to the internet with my WIFI connection at home.
Does anyone have ANY idea to what i can do?
Thanks in advance!
Joe
Click to expand...
Click to collapse
Maybe also nessasary to mention i DID put my SIM in another device. Still same outcome. NO internet still
Well if you haven't got data on the other phone either then I am pretty sure its a sim/provider issue and has got nothing to do with your phone at all
MeX_DK said:
Well if you haven't got data on the other phone either then I am pretty sure its a sim/provider issue and has got nothing to do with your phone at all
Click to expand...
Click to collapse
Yea you would think that, they told me in the store today that was not the case. Funny thing is i tryed to switch it again into another devince, and still nothing. However, as I went into the store i got a new simcard that didnt fix the prob. Suspecting some internal flaw?
Anyway, gonna call LG and use my vip change possibility so we'll see if its the device itself or not.
T-mobile offcourse claims that its a software prob, as this often happens on first batch phones

[SOLVED] Phone network issue

Hello everyone,
Informations
Phone : Nexus 6
ROM : Euphoria OS 1.0 with included kernel
I have a little problem with the phone network...
I have just install the ROM (3days ago) and everything worked fine.
After the first reboot, I had a network problem: no more network (just phone)
Bluetooth is OK,Wifi also ect...
No extra apps installed.
Any idea?
Thanks
Edit : French phone/network (FreeMobile)
I am having issues over here also. My data randomly stopped working on my way down to memphis, randomly would start to work again. I tried a new rom, it slightly got better, but would cut out of data every 5 min. Kinda got it better by switching to tmo in the apn's. Now just installed sinless, and it is no longer working again.
So, same problem and no fix...? :/
Holy cow! I thought I was the only one! I mean this problem really sucks(and I have wasted a lot of my hours trying to fix it), and have been thinking of creating a thread on this problem until I saw yours.
Okay let me start with what I'm on:
N6: 64gb blue
Rom: Stock
Rooted: Yes
Any other modification: No, only think I did was unlock and do chainfire su root.
Network: VZW
I have had this phone since Dec with no issues other than random reboot every so often.
Now to the problem I had, I went out to the middle of MO for a weekend get away (on Feb 14th). The whole time I was out there it showed 1x even though I was still getting LTE speed. Didn't think much of it until we moved further into the hilly parts of MO were I lost service. Thought it was just where we were at, and thought it would come back once we got back to the hotel we were staying at. It never did. It would say "No Network found" only allow 911 calls.
Spent the next 4 days working With VZW with several trips to the store, and talking to tech support. They made sure my IMEI was not blocked on their side. We used several sim chips, they would all do the same thing, quickly connect then disconnect and go back to no service.
So I did a factory reset, still didn't help. I finally did a fastboot flash of 5.0.1 stock again, this fixed the issue. Until I used titanium backup to restore my sys setting. Then it would drop and not reconnect after the reboot. So I did fastboot flash again and it hasn't happened again since last Thurs. I just restored my app's again to make sure it wouldn't fail to connect over the weekend, and rebooted several times. No issues so far, but I called Motorola and they are RMAing me a new one, because I don't have any trust in this one anymore. They are out of 64gb ones, and they will get back to me in a week.
Questioned to anyone who has gotten a RMA from Motorola:
Are their "like new" replacements okay? I got a few from them when I had my droid x, and they were crap. So I wasn't sure if that is still the same for the N6 or not. I have a feeling its not, but just wanted to get other peoples input on that process.
Thank you for creating this thread, and for everyone's time!
Edit: Had the same issue network wouldn't work, however WIFI, Location, Bluetooth would.
Check your APNs..... make sure you are on the correct one, and that both of APN protocols say IPv4.
Sent from my Nexus 6
APN is for Internet(3G) and MMS, no?
Because we have a phone network (call & SMS) issues.
On my side, APN are OK, but still don't work...
Edit: New !
Everything works fine on :
- Paranoid Android 5 Alpha 1
- Chroma (Latest)
But not work on :
- Euphoria
- Stock ROM
Edit 2 : It works now !!
I seen that I had several issues around the APN side. I mean, I can't add APN, sometime I can. Sometimes APN reseted themselves, sometimes it was OK. Then, I had read the solution above: security tab.
I had just remove my 3rd party lockscreen (HiLocker). Restart the phone and voilà ! After the reboot, my phone ask me the pin code, and all APN are here.
I hope it can help...!
Some times I will see the APN settings, and sometimes I won't. Right now I don't. When it does show up it shows VZWINTERNET selected. There are ton of other options, but they don't work either when the problem was seen.
Is what your experiencing data going in and out? I'm on Sprint and I thought maybe it was just an issue with Sprint. I have or need to read up more on APN because it does get bothersome. I even have issues where sometimes my SMS gets hung up for minutes in sending mode before they actually send. Would be nice to have this corrected.
Sent from my Nexus 6 using Tapatalk
Casper34 said:
Check your APNs..... make sure you are on the correct one, and that both of APN protocols say IPv4.
Sent from my Nexus 6
Click to expand...
Click to collapse
This solved my problem. One of them was on IPv6.
T-Mobile Nexus 6; 32GB
Thanks!!
xjedi said:
This solved my problem. One of them was on IPv6.
T-Mobile Nexus 6; 32GB
Thanks!!
Click to expand...
Click to collapse
The thanks should go to @Circaflex though... he told me how to fix my issue and thought it could be useful here. I'm glad it was.
Sent from my Nexus 6
Casper34 said:
The thanks should go to @Circaflex though... he told me how to fix my issue and thought it could be useful here. I'm glad it was.
Sent from my Nexus 6
Click to expand...
Click to collapse
No my whole problem was that it would drop and no matter what I would do wouldn't reconnect to the network. I tried a lot of things to fix it (see above). APN would appear and then disappear from the menu. Right now its working on the network as of last Thurs. and APN options is not there.
collegencmc said:
No my whole problem was that it would drop and no matter what I would do wouldn't reconnect to the network. I tried a lot of things to fix it (see above). APN would appear and then disappear from the menu. Right now its working on the network as of last Thurs. and APN options is not there.
Click to expand...
Click to collapse
The APN option will not show for a CDMA Carrier, Sprint or VZW, in your case VZW. APNs are set by the Sim from Verizon so you shouldn't be messing with those, nor should the option show up under mobile network settings.
It was like you. Sometimes network was OK, and sometimes, it was down...
So current working theory is that it was a software issue that cause the problem. I'm just unclear as to why it happened, and how to stop it from occurring again . I do have OpenDNS enabled on the phone, could that cause the problem?
Heres my problem, I'll drop out of an LTE zone, and 3G/HSPA will come on line. Only if its on 3G I never get any data, and sometimes with HSPA too. Not until LTE comes back on line again, but then if I'm trying to stream say music 3G/HSPA wont let LTE take over again for a pretty long while.

Question Mi 11 ultra isn't getting phone signal

Hey everyone. I bought a Mi 11 Ultra from china but I don't know why isn't getting signal at all. It detects the SIM but it doesn't let me make or receive calls neither messages, and obviously it doesn't connect to mobile networks. Can somebody help please?
Where are you, what network are you trying to use and have you got some screenshots of your network and SIM settings?
Hey, thanks for answering! Im in Mexico and about the network, any of them. I thought of changing the ROM from the CN to the global one to see if that help, but I need the mobile data to unlock the bootloader, and since the phone isn't getting signal, I cant do that.
P. S. Sorry, what do you mean by SIM settings?
Attached are screenshot of my SIM settings. Yours will be similar. Make sure your apn is set correctly. Make sure your SIM is recognised. Just basic setting checks. May be try other sim slot and of course, make sure it's right way up for either slot.
Without any screenshot I cannot see what may be wrong, so start again with SIM. Shiny side outwards and make sure it is recognised.
Hi again. Yeah, I have tried with both slots for the Sim, each one the correct way, but is the same result for both of them. Thanks for the example of the SIM settings, now I attach mine. As you may see, the SIM is getting recognized, just don't know why isn't getting signal. I've also tried with other company's SIMs, but I get no different result.
Looks good. I think you need to try with another SIM on different network and same. Try this SIM in different phone as it looks all good on screenshot but may be provider has not enabled it properly. If different network SIM known to be working doesn't work in your it must be hardware, hopefully not .
Also look at settings, all specs. Check SIM status and press 5 times on memory for deep phone info.
Hello and thank you again! Yeah... I've tried different SIM from different companys, all of them known to be working, but none of them has worked on this phone. I'm starting to lose hope... But here are the other settings, just to make sure isn't about software
The screenshot show that your radio is off. This is saying that your phone SIM is not turned on for some reason.
There is not much anyone remotely can do, if you are unable to get it turned on.
Maybe someone else has an idea? If not, and it cannot be resolved by resetting the mobile network ( in settings somewhere) or phone reset, then it may be back to seller as a hardware fault. Sorry I can't help. Let's hope someone else can?
Thanks a lot for your effort. Since you told me that the problem could be the hardware, I asked the seller about this issue and he told me that this problem is covered by the warranty, so I'll send the phone back to them. Again thanks a lot for answering!!
Just for info have you seen this thread about att? https://forum.xda-developers.com/t/not-a-recognized-device-by-att.4462649/#post-87088003
No, I hadn't heard about that, but still, I wouldn't hesitate on changing my provider if another one works, but since I tried changing to another provider SIM and nothing happened, I guess it was a hardware problem. Thanks a lot for the info!
Try doing manual search of network. If it shows nothing then try checking network frequencies of your network provider and comparing them with this phone supported frequencies. Sometimes its due to your network provider doesn't operate the frequency which this phone supports.
Juwis said:
No, I hadn't heard about that, but still, I wouldn't hesitate on changing my provider if another one works, but since I tried changing to another provider SIM and nothing happened, I guess it was a hardware problem. Thanks a lot for the info!
Click to expand...
Click to collapse
thats an easy fix, modem partition needs to be reflashed and configured via code

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