[Q] Text message notification stuck/keeps returning - Captivate Q&A, Help & Troubleshooting

I apologize if this has been asked/resolved before, but I searched the forums and google quite a bit to no avail. I have found other instances of people with this issue but have not found a resolution yet.
Every time I receive a single text message, I get a notification on the unlock screen that says I have 2 texts. When I unlock the phone and pull down the notification area, it lists the 2 texts. One of the texts is the actual text i just received and I can access it just fine. The other text listed is a text from weeks ago that has long been deleted, including the entire thread it was in. This ghost text will not go away.
I can clear the notifications and it goes away, but as soon as I receive another text from anyone, it pops up there again. I have tried some other solutions that popped up on google. These were to download the SMS Cleaner app and search by keyword. Upon doing this, the app does not find any texts with the keywords from the ghost text.
I have also tried replying to the text to create a new thread and maybe try to delete it again, but even when the new thread is created/deleted the ghost text comes back.
I also turned off/on text notifications several times also combined with power cycling the phone, which did not solve this either.
Note: This text was from a room alert system in our server room at work. It sends email alerts that we then have converted to text message and sent to our phones.
Not sure if it being an email has anything to do with it, but I have received these alerts several times before without any of them getting stuck.
My phone is still on 2.1 and was rooted using Unleash the Beast.
Anyone have the same problem, or any ideas? Is there a folder that holds texts somewhere in the root file system that I can clean out?
Sorry for the long post, but I wanted to give as much detail about the problem as possible, this has been annoying me for weeks.

Try deleting the email alert? Just spitballing...

This happened to me last night!
I keep getting the same Ghost Txt message
The only way i can think to get rid of it would be a Data Reset.
But i dont wanna erase my whole phone cuz of a software issue that may happen again!
Have u fixed it?

No, still no luck on this. Anyone have any ideas?

I had a problem similar to this with the dumb phone that i had before my Captivate. I called AT&T customer support because I didn't want to reset my phone and they got it resolved. Apparently there was a message stuck in their server marked as unread, but since it had been read on my phone it said 0 new messages. This might work for you, too?

Solved
Open the spot where notifications are read the phone number and send a text to it, it will open the message thread and you can delete it there

Related

Email disappearing after full download

Noticed something yesterday with my POP3 Gmail account.
When I received an email, there's a link to download the entire message. I click it and it goes into a state that says it will download the rest of the message next time I receive email.
So, I hit the send/receive option and, sure enough, the entire message is loaded.
I finish reading the entire message and go back to the inbox. After a few moments, the email goes away. At least I think it does. I looked in the deleted folder, not there.
I increased the Message download limit to Entire Message so I won't have to go thru this.
Does anyone know why the message would be removed after downloading the entire message and then reading it? Where did the message go?
I have the same problem also with gmail its giving me errors saying my settings are wrong but I haven't touched anything
I'm seeing this as well. Although it doesn't always happen. Any fix yet?
It's a known issue and hope google will fix it soon
Try recent:[email protected] instead of just [email protected] not 100%
Further reading:
http://forum.xda-developers.com/showthread.php?t=235293
http://www.howardforums.com/showthread.php?t=798898
http://www.howardforums.com/showthread.php?t=650376
oh i love you. i setup another account and told it to use automatic setup. it put the "recent" there and I removed it. I will try.
I wish google would create a setting to let me pop only what gets in to my inbox. If something gets labeled out of there, I don't want it down to my phone.
Hi guys i have v recently got a vario 3 and i am not very clued up on its uses as yet, i was hoping for a little help?
I want to use my googlemail on my handset and i have allowed the phone to check for auto settings. this has been done and then nothing appears in the inbox.
At first i thought it was because it wont show old messages however it doesnt show new either.
I have tried to send and email from the phone to myself and it sends fine and will come up on my laptop but it will not show on the phone? Can anyone help with this at all??
Any advice would be appreciated?
Ah so its a bug ..... I thought I was going mad!

Text message won't disappear

I'm hoping someone can help me out here, but I sent a lot of text messages trying to win tickets to a concert. I've since delted all the text messages, but it still shows there's one in the inbox. I cleared out all the text messages and email. I reset the phone three times now and even took the battery out, but it still says there's one message in there. It's not a big deal, but i'd hate to have hard reset the phone just to get that off there. Any suggestions or comments are welcomed
Same problem for me since 2 weeks !!! didn't figure out how to fix it !!!! except a hard reset.. which is something i don't want to do..
if someone has an answer... welcome !!!
Ive found the answer!!!
Ive found a fix if you guys haven't already and it doesn't involve a hard reset.
I'm having this same problem, could you please post the fix?
This is just an FYI to anyone else having this problem. I tried quite a few different things and none of them worked. I got the FixUnreadCount.exe from Raven, and that didn't solve the problem. I went into the registry and tried a few different things, including the changing the SMS and MMS counts to 0. That would work for a little while, but as soon as I would get another text message, the count would go back up for two messages that I couldn't see. I even completely cleared my inbox, but the count still showed two unread messages.
What I ended up having to do was disable threaded messaging (see the FAQs for how to do this) in order to see the two messages that were there. They didn't show up in threaded messaging, but when I went back to a regular inbox with all of my messages pooled together, I was able to see two text messages with no sender (not sure how that happens). I deleted them from there, cleared them from the "Deleted" folder, and then re-enabled threaded messaging. At that point, the count was back to normal.
thanks a lot!
it works...!

Text Message Issue

Well lets just get to the meat and potatoes.
I just upgraded my phone from a Tilt(Kaiser) to a Fuze(Raphael). As we all know the Fuze comes stock with TF3D, well I always enjoy SPB Mobile 3 so I found a step by step guide to run both applications.
Now I seem to be having text message issues. If I try to read my new text under SPB mobile the new text messages wont be in my inbox, yet under TF3D it shows all my messages.
Another issue is no matter if im under SPB or TF3, my text dont alert. Meaning my text messages come in w/o notifying me, I have to constantly check my inbox to make sure I didnt miss a new text and its annoying.
I tryed searching to see if there is a fix or if this is a common bug but searching using keys words like text message or SMS is useless with so many threads open that have those words.
PS: Even before I installed SPB i having text issues. I even contacted AT&T about it and they ran a test and said everything was fine. They even sent me a text and I received it just fine. So im guessing it might be something in the software.
Thanks in advance to anyone who can help me.
you wont like the soultion ATT gave me but it workd, a hard reset. It was fine for me because i just upgraded to the new rom when i had the problem. Now everything is fine, I couldn't even send any before i did the reset but it worked.

X2 says I have one unread text but I dont?

It began when I received a MMS...this was a second attempt MMS because the first one wouldnt download so I told him to resend it...the second one didnt work either but ever since the second one it says I have one unread text...I tried deleting both of those MMSs and nothing...then I did the s/w update that was just released and still nothing...now Ive deleted all my messages and its still there!?! Its not a big deal but its getting a little annoying...any ideas?
d_a_n_payne said:
It began when I received a MMS...this was a second attempt MMS because the first one wouldnt download so I told him to resend it...the second one didnt work either but ever since the second one it says I have one unread text...I tried deleting both of those MMSs and nothing...then I did the s/w update that was just released and still nothing...now Ive deleted all my messages and its still there!?! Its not a big deal but its getting a little annoying...any ideas?
Click to expand...
Click to collapse
Try emptying the "deleted" folder?
Haha...I did but nothing...thanks tho!
Some softresets or just turning off the phone and turning it on again?
Should solve those kinds of mistakes...
I assume it's the same problem as with my X1i I had once. The message box is showing an unread message, but in fact all messages have been signed as "read" or it looks like there is a hidden message you can't mark as "read".
In order to get rid of this I used a tool provided here on the forum which removes that issue so use it and please give feedback if it worked out:
http://rapidshare.com/files/358667964/InboxExtender_1_.CAB.html
good luck mate !
its not a bug. it says unread text because youve not recieved your mms yet. i had the same thing. its still waiting for you to receive and read it, until you download and recieve the mms you will still have the alert. have you checked your mms settings? make sure your account is set up properly. the first mms i get on a phone is always a pain, but after that they should all work fine. i had to manually click on the notification and download it. it came through in the end.
DaFatB said:
I assume it's the same problem as with my X1i I had once. The message box is showing an unread message, but in fact all messages have been signed as "read" or it looks like there is a hidden message you can't mark as "read".
In order to get rid of this I used a tool provided here on the forum which removes that issue so use it and please give feedback if it worked out:
http://rapidshare.com/files/358667964/InboxExtender_1_.CAB.html
good luck mate !
Click to expand...
Click to collapse
Thanks...but after I installed it nothing happened...am I suppose to do something after its installed or does it just fix it?
Actually after doing some searching I am guessing that the program just adds the option of marking all as read and ive done that with no luck...plus ive deleted the whole inbox and still nothing...
its not a bug. it says unread text because youve not recieved your mms yet. i had the same thing. its still waiting for you to receive and read it, until you download and recieve the mms you will still have the alert. have you checked your mms settings? make sure your account is set up properly. the first mms i get on a phone is always a pain, but after that they should all work fine. i had to manually click on the notification and download it. it came through in the end.
Click to expand...
Click to collapse
I believe it is a bug because I received a mms correctly the day before...which was my first one... and I also manually clicked on the notification...I waited almost two days for it to come in before deleting my whole inbox...so I guess Im just stuck with my phone thinking Ive got 1 unread damn message...ugh
DaFatB said:
I assume it's the same problem as with my X1i I had once. The message box is showing an unread message, but in fact all messages have been signed as "read" or it looks like there is a hidden message you can't mark as "read".
In order to get rid of this I used a tool provided here on the forum which removes that issue so use it and please give feedback if it worked out:
http://rapidshare.com/files/358667964/InboxExtender_1_.CAB.html
good luck mate !
Click to expand...
Click to collapse
Actually I think this program is now making my phone freeze up over and over...
Soft reset really helped! But it didnt get rid of the 1 new text...lol...but now my phone is much faster and just overall much smoother...
d_a_n_payne said:
It began when I received a MMS...this was a second attempt MMS because the first one wouldnt download so I told him to resend it...the second one didnt work either but ever since the second one it says I have one unread text...I tried deleting both of those MMSs and nothing...then I did the s/w update that was just released and still nothing...now Ive deleted all my messages and its still there!?! Its not a big deal but its getting a little annoying...any ideas?
Click to expand...
Click to collapse
you originally said that the first mms wouldnt download and he sent another one. until you download and read all the pending mms then it will continue to say unread. clearing your inbox wont make much difference since the message isnt on your phone its stuck somewhere out there on the network and your phone knows it lol. but i think they expire after 14 days or so. you might be able to reduce the expire time in the mms settings menu.
Oh, sorry I meant I got the very first MMS correctly...the second ATTEMPT on the second MMS is when the one unread message began to stick...but yea it will probably go away soon...should I change the validity period to 1 day? Or 1 week?
try it at as short as possible. hopefully that will clear it. if not, then you can try a program like "pim backup" to backup all your messages and contacts then completely clear all your accounts on your phone. you can then just do a restore to put all your messages and contacts back afterwards...

[Q] remove message logging?

Has anyone yet figured out a way to not have the Captivate log every single text and call you make?
It is so annoying to have to hunt all through my phone looking for tracks. Originally I assumed that they could be erased by deleting the thread in messaging. Wrong!
So then go to the contact/history and delete it there. Wrong! There is nothing in the history tab.
So then open the dialer, go to call log and look, every sent and recieved text, mms, and call is logged there as well. Its like a paranoid secret agent designed this system.
And heaven forbid that you installed a second messaging program such as Handcent to log everything all over again.
I currently use Horizon to keep my private texts private, but even that allows the outgoing texts to be logged.
Yes, deleting the thread, then selecting every individual item in the log from the unwanted caller works. Or even deleting the entire call log at once will work. But short of that has anyone come up with a work around for the call logging intrusion?
Found "Not log this call" on the market to auto delete phone calls log (Not free).
For sms you can edit the text message limit and reduce it to 1. This will at least keep 1 text message in store before it gets deleted. But default it's set to 200 msg per conversation and 20 mms per conversation.
Interesting. I looked at that app, I may have to try it.
Did you actually get your message inbox to go to 1? Mine will only go down to 10.
I am currently testing it to see if it erases the call log history as it erases the inbox but I dont think it does.
Ok, so setting the message limit to 10 only deletes the messages, not the logs.
However, while playing with it I found out that by selecting one of the logged entries (text or call) it pulls up a history type page. From there you can select the bottom left soft key, choose delete and then choose select all. I am not sure but I think it only deletes one page at a time or something as it seems to leave a few behind. I am still playing but its a hell of a lot better that trying to select each individual log in the main log screen. Its sort of what you would expect the history tab in the contact screen to do. (especially if you came from WinMo )
I hope someone else finds this helpful. I did a lot of searching and found a lot of complaints about this awful "feature" but no answers. This isnt much of an answer but its seems a bit more tolerable since I figured the history part out.
It also seems to be something Samsung adds as Evo and the Droid don't do it.
Check out HistoryEraser. I think I saw it on Lifehacker a few days ago, supposed to wipe away all your unwanted tracks.

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