[Q] My Milestone 2 is dead. Please help - Motorola Droid and Milestone General

Sorry, wrong forum.
Can a mod please delete this
Hi all,
I have had loads of problems with this phone, so I decided to do a factory reset.
It rebooted as normal until it got to the Motoblur setup page
It asks for the Motoblur details to be entered, but once you have entered them and pressed the 'next' button, it goes back to the previous screen instead of the next step and then gets stuck in a never ending loop.
I've tried skipping the sign in process but instead of skipping it, it just goes back to the first Motoblur account setup screen instead.
Out of desperation, I have tried to make several new Motoblur accounts but every single time, it gets to 80% completion, then stops.
I have even left running all night (plugged in) and it still freezes at 80%
I can't do another factory reset because it won't get past the Motoblur setup screen.
I've tried to do a hard reset by holding x and powering the phone on but this doesn't work. It just brings up the triangle and android robot but it does not go to the next step despite me leaving it for several minutes.
Only had it for 7 weeks and am awaiting a response from Expansys on what to do.
Any help from you guys will be greatly appreciated.

phorenzik said:
I've tried to do a hard reset by holding x and powering the phone on but this doesn't work. It just brings up the triangle and android robot but it does not go to the next step despite me leaving it for several minutes.
Only had it for 7 weeks and am awaiting a response from Expansys on what to do.
Any help from you guys will be greatly appreciated.
Click to expand...
Click to collapse
I dont know how this is on milestone 2, but on milestone 1 after you press x+power button and the ! mark shows up you have to press "volume up+camera button" and it goes to recovery menu. There you do a factory reset and/or restore nandroid backups.
Or you can just flash a milestone 2 sbf from here "http://and-developers.com/sbf:milestone2" through RSDlite
It seems you are not familiar with all this happening to your phone. I suggest on starting reading threads about how it should be done and I'm sure you can bring your phone back to life.
Hope i've helped

Related

[Q] HELP!! Stuck in LG boot logo!!!

Please help! My rooted LG Revolution won't turn on. When I unplugged it from the charger this morning I powered it off. when I went to power it back up all it does is flash the LG logo and do a little vibrate like it is force closing! I have 2 days left before I can no longer return it. I did several battery pulls also with no luck. thanks in advance!
tchabalie said:
Please help! My rooted LG Revolution won't turn on. When I unplugged it from the charger this morning I powered it off. when I went to power it back up all it does is flash the LG logo and do a little vibrate like it is force closing! I have 2 days left before I can no longer return it. I did several battery pulls also with no luck. thanks in advance!
Click to expand...
Click to collapse
Did you install Clockwork on it, or just rooted?
If you only rooted it, try performing a factory reset.
This can be accomplished by holding volume down and power until you see the screen change to "Clear data and factory reset?".
Press power to confirm.
You will lose your data, but your phone should return to normal.
Just rooted, no clockwork. I will give it a try! thanks!
Tried your suggestion...just keeps flashing and vibrating. Any other suggestions?
Did you ever see the factory reset screen?
No I didn't. just the LG logo flashing and the force close vibrate. the only way I can get it to stop is to take the battery out and put it back in. Then when I hold the voume down and the power button it just starts doing it all over again.
tchabalie said:
No I didn't. just the LG logo flashing and the force close vibrate. the only way I can get it to stop is to take the battery out and put it back in. Then when I hold the voume down and the power button it just starts doing it all over again.
Click to expand...
Click to collapse
make sure you are holding it long enough. You have to continue to hold the power and vol button for sometime before you get the recovery screen.
As rooting will generally not brick a phone (it is the recovery mod that generally bricks), if you cannot get it, take it back tell them you woke up and it was on the charger like this. They should exchange it with out issue. (Do not mention that you rooted the phone)
It sounds to me like your phone is defective, it happens.
Another option is here: http://forum.xda-developers.com/showthread.php?t=1120062 .
I can walk you through it on IRC tonight if you're on around 12PM Pacific Time...
If not, there are guides for using LGNPST on the internet.
Good luck!
Thanks! Held the buttons down for a full 3 minutes and nothing. Is that long enough? Read through the other info you posted and boy does that look scary! LOL! I will try tomorrow when I have more time. Or maybe I should just return it since I have only had it for 12 days
try pulling the battery and holding the power key for about 30 seconds. my original droid use to do this from time to time and it always worked for me.
Thanks. Tried but it did not work. Ended up just returning it and getting a new one. Now I can start over! LOL Just came from the Samsung Fascinate and was pretty proficient in flashing roms and kernels. But I have to admit that I am a little confused with the process on the Revolution.
Not sure boot problem is related to root
I've had repeated problems with not being able to boot my Revolution. This has happened consistently no matter which ROM I've used. I've factory reset and tried Decrap and Revolt both. I can reboot my phone fine, but if I ever turn it off overnight, I go back to a blank screen in the morning.
It seems a number of non-root users have this problem.
https://www.youtube.com/watch?v=IOGM__SQB6Y
I'm not sure if having a low battery contributes to the problem, but I do know that Clockwork works better with a full battery.
This morning is the first time, however, that I have this exact problem. For a few times this morning I was able to get to clockwork and restore different ROMs, but always to the same blank loop during boot. Now not even able to get to Clockwork or Factory Reset. I'm headed in to Verizon to try for a replacement. I'll let you know if they make any noises about rooting.
Getting back into Clockwork
Update: I ended up getting back to Clockwork. Can't say exactly what did it, but what seemed to work was:
1. Charging the battery fully overnight
2. Removing the battery and holding the power button down for 30 seconds
3. Leaving the battery out for some time, about an hour I guess
4. With the battery still removed, plugging the phone in and allowing the bottom lights to flash about 10 times
5. Replacing the battery, holding down the power button and volume down.
After a full day of not being able to get into Clockwork, I was able to get in and do a factory reset.
Returning Rooted Phone to Verizon
FYI, I returned a rooted, stuck in boot loop phone to Verizon yesterday. In the store they arranged the return and did not ask about or look for rooting in any way.
They did try a factory reset, which was not working in any case, so no signs of Clockwork.
Same problem, different results.
I have a ROOTED LG Revo, but the first one I owned had the same problem. That one was NOT rooted, so must just be an LG thing. First phone had stock android 2.2, and this one has STOCK 2.3.4 ( after OTA ), and is just rooted with simple memory management and font tools. I WAS able to Hard Factory Reset, but the same problem still existed after reset. ADB cannot even recognize the handset. Boots with animation, stops halfway through, reboots into blank screen and freezes. RETARDED!!! This will be the second handset being sent back in as little as a month. I bought the REVO the DAY it came out, and loved it. But now I don't. No love left. I'm getting the Droid Razr!
timus5 said:
I have a ROOTED LG Revo, but the first one I owned had the same problem. That one was NOT rooted, so must just be an LG thing. First phone had stock android 2.2, and this one has STOCK 2.3.4 ( after OTA ), and is just rooted with simple memory management and font tools. I WAS able to Hard Factory Reset, but the same problem still existed after reset. ADB cannot even recognize the handset. Boots with animation, stops halfway through, reboots into blank screen and freezes. RETARDED!!! This will be the second handset being sent back in as little as a month. I bought the REVO the DAY it came out, and loved it. But now I don't. No love left. I'm getting the Droid Razr!
Click to expand...
Click to collapse
Please don't necro threads....

[Q] Hung after recovery

I have HTC One Developer's Edition.
A couple of months ago I decided I could not wait for HTC to release 4.3. and install Android Revolution.
I made a recovery on Sept 11 (should have known ...), installed the thing and got myself a smoothly functioning custom ROM.
After hearing HTC has released KitKat for the Developer's Edition, I decided to go back to 4.3 so I can install the KitKat update.
I was being stupid and did not read instructions or anything else. Instead I simply went to the bootloader -> recovery -> restore
Then I restored the System and Boot image which went just fine.
Right after that SuperUser said that my phone is not rooted and asked whether I want to root it, I swiped the screen to confirm.
Unfortunately at the first boot the phone hung at the start screen, the one with white background, htc logo, the big "one" word and beats audio in the bottom.
I tried turning off the phone and it wouldnt do it.
So right now I am writing this in a depressed mood, waiting for the battery in the phone to run out all the hwile hoping real bad that I haven't just bricked this freakin 650 dollar thing.
What should I do to get things back to normal ?
Press and hold the power button. Your phone WILL turn off. Then bootloader > recovery > factory reset. Should be good.
Thanks for your suggestion.
The power button did -not- work I did repeatedly try holding it down for 15-20 seconds but it wouldnt turn off. Which is why I posed my problem here.
However the factory wipe did indeed work. It'd take a lot of time and effort to recover all the contents with my 150 kbyte/s internet but at least I know my baby (*strokes the back of the phone*) will be just fine.
maladore said:
Thanks for your suggestion.
The power button did -not- work I did repeatedly try holding it down for 15-20 seconds but it wouldnt turn off. Which is why I posed my problem here.
However the factory wipe did indeed work. It'd take a lot of time and effort to recover all the contents with my 150 kbyte/s internet but at least I know my baby (*strokes the back of the phone*) will be just fine.
Click to expand...
Click to collapse
for future use if it wont reboot with holding the power button next time try it while holding the phone under a bright light. i know it sounds stupid but it works

[Q] [HELP] Something is SERIOUSLY wrong with my Moto G(boot loop)

So. My Moto G is completely un modded, not rooted, and is exactly stock how I bought it and haven't changed any of the software. My Moto G has been getting slower in the past couple of months with everything going slower than usual. I bought my phone in February 2014.
Yesterday while I was at school, in my pocket I had my phone. I felt random vibrations in timed cycles. So I pulled out my phone and had a lol at it randomly rebooted but came back to the home screen. As I started to use it just to send a couple of messages it rebooted again but this time after the reboot animations they just went on and on, what I've found out to be called a boot loop.
So I went home did some research and figured I would have to factory reset. I couldn't get into the phone therefore I had to do it externally. I got the the menu thing ( I think it's called fast boot menu ) and I wanted to select newer bootup or power up just to see if that would possibly stop the boot loop. I selected it and got into my phone, into setting and factory erased my phone.
Well I factory erased my phone and re installed the apps I on,y essentially use or NEED such a social media, within this time there was no unusual activity. Shortly after my phone randomly rebooted ( after downloading the apps ) and turned off, and then went in to the former boot loop! I was furious!
Well here I am, left it overnight for charge and it's been looping for 10 hours. I tried going back into the fast boot menu, the first time I got into it this morning I selected recovery in hope to reset it, however the screen said no command with the android and the exclamation point. The second time I got into the menu I tried 'Factory' and it just rebooted and back into the cycle.
At one point I did get into my phone however shortly after that guess what happened, it turned off and rebooted. And back into the vicious cycle.
I am led to believe it's the power button that's causing the problem ( correct me if I am wrong ) as when I did manage to get I to the phone I did try pressing the power button to investigate this and on some occasions in did lock the phone but in several others it displayed the power off popup and then turned off shortly after indicating that I was holding the button down which I definitely wasn't doing.
So where would I go from this? Do I call Motorola, try flashing a stock ROM ( it's completely stock ATM , I don't know how to do this so if I have to do this can you please explain briefly ) or try going back into the fast boot and go into recovery and try and get rid of no command ( if I can, and how ? ).
Please any help would be very appreciated!
Thanks in advance.
PS you don't think it's the back cover that's doing it because it took that off last night '
kevlarpatel said:
Do I call Motorola, try flashing a stock ROM
Click to expand...
Click to collapse
Since your phone is completely stock, don't start tempering with it now. Just return the phone. But you have to act quick, warranty is about to expire.
doppelhelix said:
Since your phone is completely stock, don't start tempering with it now. Just return the phone. But you have to act quick, warranty is about to expire.
Click to expand...
Click to collapse
Hi, I had a look online and came across a forum post saying it was a jammed or sticky power button and the poster stated to hit the power button side of the phone on a desk a couple times and it will go back to normal. I'm glad to say it did work after I hit it a couple times, as fast as ever now due to the reset!
I was wondering if I call Motorola would they give me a free new moto g out of it, as I see it as an opportunity to do so, or will they just prompt me to send it so they can repair it under warranty? Is it worth calling ?

[Q] error updating to lollipop (solved)

Details:
moto x purchased from web site, for use on Tmobile
i'm currently deployed. Lucky enough to have WiFi on base and T-mobile so communication home this deployment has been amazing. Saw lollipop came out today. downloaded it. installed it. phone boots up with the regular "TOMMYBOT Mobile" and then the spinning M worlds. then it gives me the password (for the decryption). it took a min and then said some error about corrupt files and that i needed to factory reset my phone. so i pressed the button and nothing happened... so i powered down the phone. and then everything started up the same. but when i put in my password to decrypt it takes a minute and then says starting android.... and then the screen goes black. tried 5 times. longest i waited was 30min. (left it over night now, so 6 ish hours)
i can start my phone pressing the power and volum down and it brings up a fastboot menu? but even from there the factory reset option just boots my phone back up as if i pressed the power button.
any help is appriciated.
thank you,
tom
Edit: followed these instructions (cant link, motorola global portal)
and a matching youtube video and i get stuck at the dead android with the triangle "!" sign mine says "No command." under him and i cant get the next menu to open
asked for help here (link motorola forums help) they suggested verizon assistant app. the program
i've treid 3 times now. each time the start repair makes a command "getvar all" come up on the bottom half of my fast boot screen. and then thats where it stays. the "Repair" button on the right does not become clickable.
Solution:
once on the dead android screen to open the next menu it was press and hold volume up AND power for 3-5 seconds together .
from there i did the data wipe/factory reset and booting up i'm already on lollipop. of course all un clouded data lost but i'm just glad to have a phone again.

Factory Reset issues

Hi all,
Putting up this post because I am at my wits end! I have had my Galaxy Tab S2 now for about a month. Just recently I would be using it and it would seem to start lagging a bit, and then without warning it would basically either power cycle, or just freeze and power off. Upon restarting, everything would go as per normal, and then after a few minutes it would happen again.
Went through the process of backing everything up so I could factory reset. This was a strange experience. The files would begin transferring to the backup media, and then the process would freeze, and the power cycle happen again. What made it strange was that if I kept touching the screen, the transfer would continue. Leave it to its own devices and it would freeze and power down or power cycle. Anyways, managed to get what I could off it. On to a factory reset.
Ensuring it was off, I pressed the power and volume up buttons, ending up with a screen with the android robot. Then it shows a screen with the android robot on its side and an exclamation mark above it. Finally to the recovery screen. Here things got a bit hinky too. I would use the volume up/down keys to move through the options available, and then found that the up/down buttons became unresponsive. Frustrated I touched the screen a couple of times and what do you know, the selected choice would move according to what volume button pressed. OK that's weird, and what do you know, after a while it reboots irregardless of choice.
Finally managed to get it to factory reset, wipe everything and on start launch into the setup procedure. "Yay" thought I, "Nay" thought the tablet. Now i'm stuck with a tablet that gets about halfway through the process, freezes, then reboots or powers off. Thing is, it ALWAYS seems to happen at a point in which keyboard interaction is required. I get about halfway through typing my name and snap.
So yeah I have no idea. I'm thinking it could have something to do with battery, however, this all still occurs even if it is plugged into a source. So before I go about trying to work out how to get the back off, I thought I would ask for some advice here!
Seriously, any suggestions would be greatly appreciated!
Cheers,
Chyr0n
Get a new one.
Sent from my SM-T710 using Tapatalk
Yeah, it's new and is not rooted. Why not going thru warranty and get a new one?
Sent from my SM-T810 using Tapatalk

Categories

Resources