[Q] A few noob questions (re: charging, etc) from a new HTC HD7 owner. Please read... - HD7 Q&A, Help & Troubleshooting

Hi,
I posted a thread yesterday asking about distortion of words / writing on my HD7 while scrolling and you can find the link to that thread below if you would like...
http://forum.xda-developers.com/showthread.php?p=12165148#post12165148
But I have a couple other questions with regard to my HD7.
I shut my device off to charge it last night (I have only had it for 1 1/2 days) and it said goodbye on the screen and powered off. When I plugged it into the wall to charge, it turned itself back on again and charged itself while powered up.
I tried again to shut it down to charge but again as soon as I plugged it in it turns itself back on. Is this normal? Can I not charge this device while it is powered off?
I am sure I will have other questions in the future so I ask that you please be patient with me and if this question has been answered already somewhere please forward me to the post.
Thank You in advance...
yiannisthegreek

It's normal. Weird, but normal.

jimbonics said:
It's normal. Weird, but normal.
Click to expand...
Click to collapse
Well I guess that is good to hear and Thank You for responding. It is weird though that you cannot charge this device while it is powered off.
I have never owned a cell phone that you could not charge while it was off and truth be told, I was always under the impression that when the phone is off and charging that it gets a much better charge than when it is charging while it is powered on.

Microsoft believe that charging phone with power on better because that thing avoiding phone hugs and crashing after power on as we remmber the wm 6 after going to sleep mode

sadnes said:
Microsoft believe that charging phone with power on better because that thing avoiding phone hugs and crashing after power on as we remmber the wm 6 after going to sleep mode
Click to expand...
Click to collapse
Really? I never had any issue with my old Omnia i910 on WM6.1 Pro? Oh well... I guess if this is how Microsoft thinks then who am I to argue? LOL!!!
Is this the same for ALL WP7 phones I wonder?

As far as I know, it's the OS, not the phone. So, same for all phones.
As an aside, your phone will charge lots lots lots faster plugged into the wall adapter rather than the PC.

jimbonics said:
As far as I know, it's the OS, not the phone. So, same for all phones.
As an aside, your phone will charge lots lots lots faster plugged into the wall adapter rather than the PC.
Click to expand...
Click to collapse
Absolutely... I definitely know this to be true... lol. I still find it weird that the phone restarts itself though when plugging it in to the wall to charge. Should I even bother turning it off first before I plug it in?

Nope. No benefit from doing it. I typically leave mine charging at night.
Just tap the screen off when you plug it in, as it'll turn on to the lock screen.

Related

Series of Unfortunate Events!!

Ok where do I begin. I love this phone but it's driving me nuts and that's supposed to be your girlfriend/wifes job. My phone seems to be charging EXTREMELY slow. I have batterystatus installed on my phone and when the phone is charging you see the progress bar moving. I've been charging my phone for about 2 1/2 hours now and I'm only at 57 percent, not even using it or having email come to my phone. I'm coming to the conclusion that my battery is shot and I will have to get a new one. Last night I was using my phone and it was charging by my bed. I wake up this morning and the orange LED is on (indicating that it's charging) I'm like wtf it should be green because I've slept for 8 HOURS! I unhook the phone and the battery is at 0 percent and the phone just shuts off on me. I charge the phone and managed to get it to 25 percent before leaving for work. Right now I have my phone plugged into the wall and its taking forever to charge. Should I reflash my ROM and RADIO again. I've been holding off on buying an extended battery because I'm waiting for Seido 3000 Mah Battery.
It's a cheaper option to reflash before spending the money on a new batt.
gqstatus0685 said:
Ok where do I begin. I love this phone but it's driving me nuts and that's supposed to be your girlfriend/wifes job. My phone seems to be charging EXTREMELY slow. I have batterystatus installed on my phone and when the phone is charging you see the progress bar moving. I've been charging my phone for about 2 1/2 hours now and I'm only at 57 percent, not even using it or having email come to my phone. I'm coming to the conclusion that my battery is shot and I will have to get a new one. Last night I was using my phone and it was charging by my bed. I wake up this morning and the orange LED is on (indicating that it's charging) I'm like wtf it should be green because I've slept for 8 HOURS! I unhook the phone and the battery is at 0 percent and the phone just shuts off on me. I charge the phone and managed to get it to 25 percent before leaving for work. Right now I have my phone plugged into the wall and its taking forever to charge. Should I reflash my ROM and RADIO again. I've been holding off on buying an extended battery because I'm waiting for Seido 3000 Mah Battery.
Click to expand...
Click to collapse
i know that some radios will eat up ur battery and cause rapid drainage, however i can't conclude that as no idea what rom/radio u r using. i doubt if flashing new rom is gona help. flash a different compatible radio and c if that helps; if not ur sol and probably need new battery.
peace,
sire
You could try putting the phone in flight mode to rule out a radio problem. Assuming no running programs in memory I would conclude a battery or charging circuit issue. I assume both mains charger and USB have been tried.
Ensure battery contacts are clean and the contacts on the phone.
You could try the wiggling the battery on and off the phone contacts method as used for the RLOD issue, just in case the charging circuit needs a kick start. The only note of caution here is that there are two cases (to my knowledge) of this trick possibly causing the rasdio to fail. So if I was trying this I would certainly have it in flight mode first - it is afterall a very crude method of forcing pulses of charge through the circuit.
Mike
I've been using Schaps 4.31 (only rom I have ever flashed, very satisfied with it)
Radio: 1.27.15.32
Problem just started 2 days ago. I tried plugging into another outlet thinking that maybe there was a problem with the outlet I was using and the same thing happens.
I feel like my kaiser is on life support, it hurts. I have to keep it plugged in to have it not die on me. I bought this from a friend 3 months ago for $250 but my Carrier AT&T and my EMPLOYER will not replace it because you can't have a transfer in warranty if you buy it from a friend. I think it's BS but w/e. If not I would have sent it in and got a refurbished one. Any other ideas
Hi gqstatus0685
I had an issue like this years ago. I had no friends who had the same phone so I took it into a store to test it.
You will need YOUR phone / battery AND charger and try it as follows:
1. THEIR charger with YOUR battery (if it works your charger may be broken but your battery is probably fine - if it doesnt work your battery or phone could be at fault)
2. THEIR charger with THEIR battery (this should work - if it doesnt your phone may be faulty)
3. YOUR charger with THEIR battery (again this should work, if not, your charger is probably at fault)
Let us know how you get on.
Cheers
Zippyioa
gqstatus0685 said:
I've been using Schaps 4.31 (only rom I have ever flashed, very satisfied with it)
Radio: 1.27.15.32
Problem just started 2 days ago. I tried plugging into another outlet thinking that maybe there was a problem with the outlet I was using and the same thing happens.
Click to expand...
Click to collapse
First off, let me state that if you are having possible battery issues where you can't charge, I'd be VERY careful of trying to flash anything else. During the flashing process the phone will not charge. So if the battery goes dead during the minute or so it takes to do this, you will probably brick your device (or at best, not have a bootable phone that will not charge anymore since it can't boot).
This does sound like a hardware issue though. Either your charging circuit is shot, or your battery has died... Definetly try out zippyioa's advice to try to determine what isn't working.
BTW: Does it charge better or differently with USB cable vs the wall charger?
Also since you mention having BatteryStatus installed, turn on the indicator that shows the power. When its charging, what does it show for mA? When its not charging, what does this show?
All of a sudden my phone started to charge again. It charges very slow with wall power kind of like the way it's supposed to charge when connected to USB. Quoate me if I'm wrong but USB charge is slower than wall charge. I noticed that the Orange indicator will be lit noting that it's charging but then all of a sudden the indicator disappears and I have to unhook USB and re-plug it again. That's probably the reason why it's dead when I wake up in the morning. I don't touch the cable or move anything it just stops charging. I also noticed that when I get a missed call, SmS, MMS message it will stop charging unless I dismiss the messages. I haven't really confirmed this but I will. Thanks for the advice guys. You guys are the best.
I'm glad you are up and running again. These things do come and go occassionaly.
You are correct with your view on charging. A USB charge from my PC takes much longer than my wall charger.
Seems odd that your phone stops charging if you get an SMS.
It sounds like something is definitely wrong - a re-flash MAY help BUT as mfrazzz said above I would be very careful as a lack of power during a flash could cause MAJOR issues for you.
Have you managed to get the power back up to 100% yet?
If so, does it hold charge when you unplug it?
If not, what happens if you leave it on charge (I would put in flight mode as Mike suggested above to avoid call/SMS interuptions)
Cheers
Zippyioa
gqstatus0685 said:
All of a sudden my phone started to charge again. It charges very slow with wall power kind of like the way it's supposed to charge when connected to USB. Quoate me if I'm wrong but USB charge is slower than wall charge. I noticed that the Orange indicator will be lit noting that it's charging but then all of a sudden the indicator disappears and I have to unhook USB and re-plug it again. That's probably the reason why it's dead when I wake up in the morning. I don't touch the cable or move anything it just stops charging. I also noticed that when I get a missed call, SmS, MMS message it will stop charging unless I dismiss the messages. I haven't really confirmed this but I will. Thanks for the advice guys. You guys are the best.
Click to expand...
Click to collapse
If the light ghoes out after charging awhile, then you have most likely damaged the USB port with clumsy hands while trying to reset. Take a look at the USB Port. If it is even slightly curved or lower on the right side even by only a mm. then I'm right. This can cause a bad connection & occasionally can be fixed by gently bending at back into shape. HTC uses two different USB ports on the Kaiser, this is easier to fix on the open ended type, but because it is weaker, it's also easier to break, so be careful.
By default the USB port pin block is arrow straight.
My usb port was f**** up, I bent it back into place and it charges now.
I installed battery meter and when not plugged in I'm displaying:
6% I guess that's CPU usage
29.8 degrees/84 degree Fahrenheit have no idea what that is
87mA It fluctuates the lowest I've seen it was at 60 mA/Highest being 437mA
I'm going to add that my Kaiser has the HTC home plugin and battery meter. I only have one push email acct for my GMAIL. I don't get alot of emails on there. Mostly ones I send myself like files and such. No programs running in the background.
UPDATE**
Ok my phone has been charging all night. I wake up this morning and the charging indicator is orange when it should be green. I unhook the phone and Boom phone turns off. My phone is completely dead. I've been charging my phone for a while now (4-5 hours) and my phone is stuck at 57% does not move up. I'm leaning toward a battery problem. I'm going to put my phone in flight mode to further confirm.
gqstatus0685 said:
UPDATE**
Ok my phone has been charging all night. I wake up this morning and the charging indicator is orange when it should be green. I unhook the phone and Boom phone turns off. My phone is completely dead. I've been charging my phone for a while now (4-5 hours) and my phone is stuck at 57% does not move up. I'm leaning toward a battery problem. I'm going to put my phone in flight mode to further confirm.
Click to expand...
Click to collapse
That doesn't sound too good!
Have you tried the tests I suggested above (using store charger/battery)?
Zippyioa
I forgot to add and I'm sorry that about a month ago I had my wall charger in my pocket and it fell into the toilet. I still works maybe thats' what's causing the prob. It was working fine after I dried it off and let it sit.
LOL, I would bet a lot of money that is your problem, try a new AC adapter before you buy a new battery.
yeah I'll try to buy another one and see if that fixes my problem. I mean why would it happen now all of a sudden. By the way I just happened to walk by the toilet and it fell in. I had it in my hoody pocket. Don't keep things there they fall easily like my first Kaiser..RIP 2007-2007
gqstatus0685 said:
I forgot to add and I'm sorry that about a month ago I had my wall charger in my pocket and it fell into the toilet. I still works maybe thats' what's causing the prob. It was working fine after I dried it off and let it sit.
Click to expand...
Click to collapse
Thats definitely not good! Even if it dried out fully the water could have partially damaged the internal circuits. It may have taken time for the charger to go completely.
As I have suggested several times, you need to try another charge/battery!
Do you have a car charger or a friend with the same phone?
Zippyioa
Yeah. I have a car charger I bought from Ebay. Was hesitant on trying since I heard they fry phones. Tomorrow morning I'll go to store and test out my battery and plug. Hopefully it works. Wish me luck

Vario is *suddenly* dead! I didn't upgrade anything.

Hi,
Suddenly my Vario died. I was not upgrading anything at all. I was just using it or maybe I was charging it during this time. Now I can't turn it on and when I connect the USB cable with power nothing happens. Not even the charging LED lights up.
Any ideas?
Did your battery completely die? Where you installing/and or modifying anything on the device? We needs some more info brother!
ashasaur said:
Did your battery completely die? Where you installing/and or modifying anything on the device? We needs some more info brother!
Click to expand...
Click to collapse
Feel free to ask more questions
Battery: maybe it did died, as I have not been using the phone for a while (couple of months).
No, I didn't do even any software installation. Just normal usage. I don't remember if I was charging it while it died or not.
Well, sounds to me like your battery may just be dead, not regular dead mind you, but drained. Try this first, connect your Wizard to either the original wall charger that came with it, and let it charge for a while, or find another miniUSB charger(like from another phone or bluetooth headset or the like) with AT LEAST 1A of OUTPUT. Anything less will not be able to charge the battery. Try that first, then let me know what happens!
ashasaur said:
Well, sounds to me like your battery may just be dead, not regular dead mind you, but drained. Try this first, connect your Wizard to either the original wall charger that came with it, and let it charge for a while, or find another miniUSB charger(like from another phone or bluetooth headset or the like) with AT LEAST 1A of OUTPUT. Anything less will not be able to charge the battery. Try that first, then let me know what happens!
Click to expand...
Click to collapse
Aaaaaaaaa! Coooool! Yahooooo! It works! I have found a strange charger without any indication of the power it supplies and it worked. You saved my phone. Thank you very much.
Slawa Pidgorny
Rechnung+
http://www.rechnung-plus.de/
spidgorny said:
Hi,
Suddenly my Vario died. I was not upgrading anything at all. I was just using it or maybe I was charging it during this time. Now I can't turn it on and when I connect the USB cable with power nothing happens. Not even the charging LED lights up.
Any ideas?
Click to expand...
Click to collapse
I'm glad you found a solution.
My first inclination was to respond, "Yeah, and my wife says she has no idea how she got syphilis, either," but comedy doesn't fix broken phones...
BUT MAKES LAUGH SOMETIMEs
Hope you can get a new charger to get elecroshocks everytime to your wizard...
And Myrddin hope you can get some condoms

Please Help!! Xperia X1 Will Not Turn On Anymore

My battery died last night and i charged the phone up and now the phone will not turn on anymore. Anyone have any ideas cause i'm completely out of them???
have you tried takin git out an putting in the phone again?
Yup. I dunno what is going on. I was using sony's cable to charge the thing and the power button was lit up red and now i switched to a different cable and the power button doesn't turn red anymore but the indicator lights are flashing like it doesn't have enough power to start. It may just be dead and sony's cable just stopped working and never charged the thing
Nope that isn't it... it just won't power on for some reason. i hope someone has an idea as to what is going on because i don't
I had a similar problem and had to leave it plugged in for at least 10 mins before the LEDs indicated it was charging.
THANK THE LORD THANK THE LORD. I was right. The crap cable sony uses just didn't charge the phone at all. Now that i switched i was able to turn the phone on again.
Try hard reseting the device while it is powered, might do something if its a software issue.
battery stone dead~won't recharge
I have the same problem. I don't believe ti has anything to do with the cable. The first time it suddenly came to life after a day or two fo being dead, but this time so far it is still in a coma. It did briefly awaken when connected to the pc, but it kept blacking out, and now it's completely gone again.
Could it be that it is not set to power off until the battery is completely stone dead, and therefore it won't recharge?
I think you are absolutely right. I don't believe it allows you to charge it until it is turned on. So try and plug it for like 15mins and try and power it on. Let us know if it works
This sounds like what I have seen on more than one device. If you let the battery go completely dead it will not take a charge from a USB cable to a PC or hub, even if it was a powered hub. We had some old HTCs that would only take a charge from a transformer when the battery had been fully depleted. It was like the USB to PC or hub did not give it enough amps or watts to turn it on and start charging.
Tanquen said:
This sounds like what I have seen on more than one device. If you let the battery go completely dead it will not take a charge from a USB cable to a PC or hub, even if it was a powered hub. We had some old HTCs that would only take a charge from a transformer when the battery had been fully depleted. It was like the USB to PC or hub did not give it enough amps or watts to turn it on and start charging.
Click to expand...
Click to collapse
Came accross this also in the Kaiser forums - think it has something to do with the battery being absolutely drained, so much that there isn't enough power to switch the current to the battery again.
Never happened to me, so never quite figured it out. But the Kaiser forum had a lot of discussion (and solutions I think) on this. (Xperia has HTC involvement..or so it's rumoured).
Tanquen said:
This sounds like what I have seen on more than one device. If you let the battery go completely dead it will not take a charge from a USB cable to a PC or hub, even if it was a powered hub. We had some old HTCs that would only take a charge from a transformer when the battery had been fully depleted. It was like the USB to PC or hub did not give it enough amps or watts to turn it on and start charging.
Click to expand...
Click to collapse
yep... I have had that happened to my blackjack 2 a couple times too. everytime I had to connect it to the charger for like 10 15mins before it can turn on again... plugging it to the pc/hub never work.... also happened once to my iphone as well
Hey I just ran into this problem today.
Turns out it was activesync messing with the phone
Ended the mobile device center process in task manager and phone went back to normal.
EDIT: Ok maybe its not back to normal. But it was definitely caused by activesync...
EDIT2: Back to normal now... Had to plug in the wall charger. After a minute the charging lights flashed and i was able to turn it on.
Checking battery status, and its in the red.. I guess the activesync was just a coincidence.
But wow, I left the thing plugged into my computer overnight to charge, and apparently it drained more than it charged?
There is defiantly something extra going on with the Xperia. While other devices I’ve seen fully drained refuse to start charging again from a USB to PC cable and even some power outlet charges. My Xperia is also doing as Nipperos. With an almost full charge I plugged it into the USB to PC cable and the icon went to the little plug and when I clicked on it the status said that it is was charging but when I got ready to leave for the day it had drained down one red bar. It was also very warm. With this, the $800 price tag and the random crashing made worse by the incredibly poor location of the reset button and made even worse by the incredibly poor design of the battery cover. Really, what is the proper way to get the thing off without breaking it? I’m fighting the urge to return it.
Any word on a new firmware?
Nippero said:
Hey I just ran into this problem today.
Turns out it was activesync messing with the phone
Ended the mobile device center process in task manager and phone went back to normal.
EDIT: Ok maybe its not back to normal. But it was definitely caused by activesync...
EDIT2: Back to normal now... Had to plug in the wall charger. After a minute the charging lights flashed and i was able to turn it on.
Checking battery status, and its in the red.. I guess the activesync was just a coincidence.
But wow, I left the thing plugged into my computer overnight to charge, and apparently it drained more than it charged?
Click to expand...
Click to collapse
I've noticed this too... My phone will be on full charge, i connect it to my PC to install a software, then i check one bar's gone... it drains more than it charges...
my x1 did this today. my buddy has a verizon htc phone and let me use hus htc wall charger and it did the trick...
my x1 is a x1i so i dont know if the US. plugs or what dont agree with the phone. but out of 6 cables and chargers only 2 will charge the phone from a dead battery the other 4 would only charge after it was on.
so my best solution for you all is to find yourself a htc wall charger and let it charger for 20 mins before trying to turn it on.
and of course theres htc involvment on the x1. look in the windows folder. all drivers are HTCxxx.dll the comm manager is htc. theres a forum here the htc developers site. this isnt a site for samsungs and other makers. this is a site for htc devices. if it wasnt a htc device it wouldnt be here.
My experience
I had a similar experience while on a trip to Korea. I didn't foresee that a 200mA difference in the current output of a wall socket charger will cause me so much pain.
I had always been able to charge the X1 with my Jabra headset's wall socket charger, hence I brought it on my trip. Not being mindful of the ratings, it can only supply 500mA, which is different from the X1's charger, 700mA. I was using it happily on a bus, happily keeping it alive with a solar USB charger (till it ran out of juice too). A while later, playing with the GPS I noticed my battery power dropped to 20% (2 bar) so I pressed the power button to conserve energy.
Unknowingly, the battery kept draining and the next time I wanted to turn it on I couldn't. The top 2 LEDs gave me 3 red blinks. I thought, "ok, so I just go back to the hotel to charge it with my Jabra charger."
When I tried that, I noticed that the power button gave a constant red LED and the battery did not charge. Taking out the battery and putting it back, I noticed the power LED went off (which indicates it was going to charge) but came back out again. It never charged.
Back home, after using the supplied SE charger, the power LED went off and never came back. I tried to turn on the X1 after 15mins and it powered up, showing the usual charging LED cycles.
Lesson Learnt. Always use original accessories.
Same problem here....
I knew about problem charging totally dead battery with wall plug-in (from previous HTC). Totally dead battery was not possible to charge via USB (from PC). But I have bought xperia via ebay and didn't know the wall charger is not original SE charger... Hope to work with previous HTC charger
Tx for coming to the idea
Just happened to me :S
I had used it all day and Wifi was turned on so obviously battery was almost dead. To save battery I turned off the Xperia.
When I tried to turn it on again it wouldnt and so I connected it to the pc.
That didnt work out so I connected it to the standard charger but that also didnt work. Right now my Xperia X1 is lying unplugged on the table because someone said you should leave it unplugged for a couple of minutes.
Hopefully it will work, I only have had it for 3 days :´(
Also hope this doesnt happen everytime your battery is drained because that would be annoying as hell.
--Edit--
Ok so what I did was I removed the battery and plugged it back in. This worked and I managed to turn it on and right now its charging.
Though when I try to go to sleep mode it turns the display on again after about 3 seconds and does what I am guessing is a low battery beep (Sorry windowsmobile noob here) but then stops instantly, which is pretty stange.
ok anyone know a way to increase the power wattage from your pc to the usb device? (sounds dangerous i know), but there must be someone who has had a similar prob and was able to fix with a bit of tweaking....ill google and come back with any results
okay...i had similar problem today morning..it wudnt start.
so i left it charging for ten minutes...and now it has turned on finally.
i think the battery goes completely dead.

Reboots after I remove the batter

What the heck is going on?
I'm pretty sure this has nothing to do with the ROM, because it did this with the factory ROM, Manila 2d and now WM6.5.
I turned the phone off, unplugged it, removed the battery. I put the battery back in, replace the cover and press the power button. Nothing happens. I plug the phone back in to the wall charger and put power, it turns on....for about 3 seconds then reboots and it would seem that it will do this for as long as I let it go. If I unplug the phone while this is going on, it will die.
The last time this happened, it took it about a day and a half to sort itself out. It almost seems like its a battery issue.
Any thoughts or ideas?
UPDATE!
I took the sim card out of the phone for a few seconds and the phone seems to be working now.... But its been up and running for about 20 minute now with no sings of acting up.
zz_3.14_zz said:
UPDATE!
I took the sim card out of the phone for a few seconds and the phone seems to be working now.... But its been up and running for about 20 minute now with no sings of acting up.
Click to expand...
Click to collapse
mine started doing that today. went to use the camera and it reset then when it came back on it said battery was drained(this happened around 1pm and i always get a full day out of battery) and reset. have it on a charge right now but will not turn on. took out battery and put it back in with no luck. i will try to fully charge battery and take out sim. if all else fails i will try to hard reset. thanks
kaiser won't turn on
LuXx said:
mine started doing that today. went to use the camera and it reset then when it came back on it said battery was drained(this happened around 1pm and i always get a full day out of battery) and reset. have it on a charge right now but will not turn on. took out battery and put it back in with no luck. i will try to fully charge battery and take out sim. if all else fails i will try to hard reset. thanks
Click to expand...
Click to collapse
tried to charge the pda all night the light stayed orange and never turned green indicating full charge. tried hard reset and when it goes in to prepare rom it shuts off like dead battery. when i plug in the pda to charge battery and then turn on the phone it freezes on splash screen. if i turn on phone then plug in to charge it acts like i havn't pluged in charger. is it the pda or battery?
I am not 100% sure on this, but to me it sounds like the battery.. and that is a MUICH cheaper option to test out... unfortunatly you ahveto wait for shippng typicalyl unless you have a friend who has the same phone.. I got 2 backups and a stand alone charger now... The other option could be your USB port... I have not heard this specific problem with them.... but I am a PC tech and have seen very simmilar problems with laptops... Usually the first think to for is the power port... Just like out phone, if the device is not on a flat surface and such when it is plugging it, it tweaks the port and it eventualyl breaks... on laptops it is not uncommon that when plugged in, the LEF wil light up saying it is getting power to charge, but it enver charges the battery, and even sometimes can;t power up the full system.. .It sort of sounds like this is what you phone is doing as well.. .If that is the problem the stand alone charger would work (my son broke off his usb all together and now syncs via bluetooth and jsut changes batteries.. he has 3 himself as well) If you search online, you can usualyl find a kti with a battery or 2 and a charger/dockign station for under $20US total. Good luck!
LuXx said:
tried to charge the pda all night the light stayed orange and never turned green indicating full charge. tried hard reset and when it goes in to prepare rom it shuts off like dead battery. when i plug in the pda to charge battery and then turn on the phone it freezes on splash screen. if i turn on phone then plug in to charge it acts like i havn't pluged in charger. is it the pda or battery?
Click to expand...
Click to collapse
Teej53214 said:
I am not 100% sure on this, but to me it sounds like the battery.. and that is a MUICH cheaper option to test out... unfortunatly you ahveto wait for shippng typicalyl unless you have a friend who has the same phone.. I got 2 backups and a stand alone charger now... The other option could be your USB port... I have not heard this specific problem with them.... but I am a PC tech and have seen very simmilar problems with laptops... Usually the first think to for is the power port... Just like out phone, if the device is not on a flat surface and such when it is plugging it, it tweaks the port and it eventualyl breaks... on laptops it is not uncommon that when plugged in, the LEF wil light up saying it is getting power to charge, but it enver charges the battery, and even sometimes can;t power up the full system.. .It sort of sounds like this is what you phone is doing as well.. .If that is the problem the stand alone charger would work (my son broke off his usb all together and now syncs via bluetooth and jsut changes batteries.. he has 3 himself as well) If you search online, you can usualyl find a kti with a battery or 2 and a charger/dockign station for under $20US total. Good luck!
Click to expand...
Click to collapse
Thank you for your reply! I have just ordered a new battery and will post my findings when it comes. Thanks again.
oh no
LuXx said:
Thank you for your reply! I have just ordered a new battery and will post my findings when it comes. Thanks again.
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no luck with the new battery. still doing the same thing. please someone help me! Thanks
LuXx said:
no luck with the new battery. still doing the same thing. please someone help me! Thanks
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tried bootloader and installed official att rom and never shut off. when it was finished with install same issues appeared. help
For anyone facing this issue I would not recommend wasting money on a new battery as this issue has been around with few users since the Kaiser "Tilt" first came out and I've never seen ANY reports that a new battery fixes this. People have bought new batteries, fully charged their battery from a docking station, tried their friends fully charged battery all with the same result. I had this power down issue a Looong time ago my first week in with the Kaiser and managed a fix and am using the same battery now. Although it seems the battery is not being fully charged it's important to leave it charging until you'd assume it's fully charged and get into bootloader mode and flash an official htc Tytn 2 rom. It should flash completely, and the fact that it does not die immediately as on normal boot indicates it is not the battery but the rom. It did take me the whole afternoon of Flashing, recharging and repeating before it finally kicked in. Also, from reading older posts, it seems most if not all users like myself fixed this by flashing the older official htc wm 6.0; worth a shot at least.
kaalgoosy said:
Also, from reading older posts, it seems most if not all users like myself fixed this by flashing the older official htc wm 6.0; worth a shot at least.
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Yup, that is what I had to today (I hard reset, actually), with barely enough battery life to do this.
Then the bloody unit came up and was charging - amazing, really!
(Was using the official HTC 6.1 upgraded WindowsMobile OS)
here is my 2 cents....
I owned five Tilts, replaced four of them with warranty issues ... so i have faced this dilemma on at least two of them.
First see if the USB tongue is loose. To do this try to gently tap it with the stylus. If the tongue inside the USB port is loose then you will be facing rebooting and other issues and troubles in the future. The USB tongue gets used and jerked every time you connect your device to your PC or wired headset. If you are still under warranty and the USB connector tongue is loose I recommend returning the phone ( if you still can) and getting a replacement. There is no easy fix for a loose USB connection tongue as i have taken one apart and it is very difficult to repair or replace and very easy to mess it up further.
So, my advice to all Kaiser owners... be careful when plugging and unplugging your phones through the USB. Do it gently as the connectors are very fragile.
For those that have the above issues, I recommend using a separate battery charger tray, avoid plugging the USB as much as you can, and if you must, then administer extra care. The rebooting will stop if you plug the USB cable to the device and move it up and down a hair then holding steady. And most likely you will not get a full charge or even a partial charge. The biggest culprit to this problem is car chargers, and second, is inserting the stylus by mistake (when it is dark and hard to see) in the USB port instead of the Reset hole by accident.

[Q]Mystery of the bricked phone. Anyone wanna try solving?

So AT&T sent me a Warranty Replacement for the sleeping death problem. Im talking about every 2 or 3 minutes. Sometimes I cant even turn it on even with the USB cable plugged in.
The replacement just arrived today without battery. I put my old battery in and I get the same thing. Phone wouldnt turn on. It might turn on if I plug the USB cable in. And it would turn off again in about 2 or 3 minutes. So I am thinking its the battery thats causing the random shutdown and sleeping death.
Or is it possible I got another phone with the same problem? I cant turn both phones on while plugged in without the battery. Is that normal?
Im going to try to buy a new battery tomorrow to test out the battery theory. HOpefully the Corporate store carries it.
Just from your description it sounds like the battery. Is it possible to get a brand new Captivate with the exact same problem after you inserted the battery from the old phone?
Yeah it really does sound like a battery issue. Have you plugged the phone in a bit with the battery inserted without powering on?
Battery might just be discharged, you should get a battery charge status on-screen after plugging it into the charger
terrigan said:
Just from your description it sounds like the battery. Is it possible to get a brand new Captivate with the exact same problem after you inserted the battery from the old phone?
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Well the replacement is a refurbished phone but whats the chance of it having the same problem?
Zilch25 said:
Yeah it really does sound like a battery issue. Have you plugged the phone in a bit with the battery inserted without powering on?
Battery might just be discharged, you should get a battery charge status on-screen after plugging it into the charger
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If im lucky, the battery status screen will come up and say 100%. If Im more lucky, I can power the phone on with the cable plugged in but then the phone would turn off by itself few minutes after I unplug the cable.
Can anyone confirm this for me. If see if you can turn the phone on while plugged in but no battery
vinunleaded182 said:
If im lucky, the battery status screen will come up and say 100%. If Im more lucky, I can power the phone on with the cable plugged in but then the phone would turn off by itself few minutes after I unplug the cable.
Can anyone confirm this for me. If see if you can turn the phone on while plugged in but no battery
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Well I'm plugged into my computer's USB but nope, can't power on without battery.
You may have gotten either another defective handset or your battery is fubar
Zilch25 said:
Well I'm plugged into my computer's USB but nope, can't power on without battery.
You may have gotten either another defective handset or your battery is fubar
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Woah cant turn on without battery but plugged in? MJor design flaw dont you think? Damn i shouldve stuck with samsung tvs and mo itors only
vinunleaded182 said:
Woah cant turn on without battery but plugged in? MJor design flaw dont you think? Damn i shouldve stuck with samsung tvs and mo itors only
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The funny thing is, if you yank the battery while it's plugged in the phone will stay on... just won't start without the battery present =P
I wrongly accused the oc kernel to be the culprit of the sleepin death issue. What a ****
vinunleaded182 said:
I wrongly accused the oc kernel to be the culprit of the sleepin death issue. What a ****
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Haha well theres always the possibility that you got smacked with two busted handsets... however unlikely that might be now time to scream at AT&T till they give you a non suck battery to confirm the problem.
Hopefully they didn't stick you with a handset without key combinations... make sure you get the replacement battery before you ship back your original handset and verify the problem... the replacement might not have download mode key combos, so test it all out and make sure you dont get screwed
this mystery is pretty much solved. thanks guys

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