Captivate Screen Broken - Captivate Q&A, Help & Troubleshooting

So for whatever reason, my captivate screen is unusable at the moment. Random lines show on the screen but thats it. I can feel the unlock haptic feedback working so I assume the only problem is the physical screen. I know I had texts that were unread, so is there anyway I can pull those text messages via adb or something like that? I'm not sure how to go about it.
Any help is appreciated.
Thanks.
-Tarantino 5

Hmm I believe a warranty exchange might be your only option... From what I hear as long as the screen isn't cracked or damage (top layer) that it's still eligible.
Someone should be along that could provide more help then me.
I was wondering if a tv out cable could help you read your messages etc. But that would require navigating to the setting... Which would be extremely difficult.

Related

Display light up questionnnnnn

Anyway or program that would disable the screen lighting up when receiving a sms or email??? i cant stand when its in my pocket and the damn touchscreen comes on and it starts hitting sh*t lol.
(and no i dont wanna lock and unlock the keys each time)
thanks
cweems said:
Anyway or program that would disable the screen lighting up when receiving a sms or email??? i cant stand when its in my pocket and the damn touchscreen comes on and it starts hitting sh*t lol.
(and no i dont wanna lock and unlock the keys each time)
thanks
Click to expand...
Click to collapse
I dont know if it helps, but try to disable the notification for new sms.
ill try that... but i do still want sound
think im jus outta luck, ill jus have to deal w/ it.
it bothers the hell out of me too.
i wish there was a fix.
In order for there to be a "fix," it has to be broken first. This is how it was designed. When you get a message the phone wakes and receives the message. Therefore, the screen lights up. So there is no "fix," its functioning as designed. Though if anyone knows of "tweak" you may be able to change it. But I really don't think there is a way.
wow dude lol i couldnt care less about terminology... its a problem for me and its annoying so i want a fix for the problem
Blackberry knows wut theyre doing , jus makes the noise and screen stays off!! lol
o well ill live
cweems said:
wow dude lol i couldnt care less about terminology... its a problem for me and its annoying so i want a fix for the problem
Blackberry knows wut theyre doing , jus makes the noise and screen stays off!! lol
o well ill live
Click to expand...
Click to collapse
There you go again asking for a "fix" to the screen lighting up. The point I'm trying to make is that this is like going to Ford and saying every time I turn the Wheel to the Left the car goes Left. Can you fix that?
Also, I would think that preventing the Screen from Coming on when the Device is "doing something" would prevent it from coming on when you wanted to.
JimmyMcGee said:
There you go again asking for a "fix" to the screen lighting up. The point I'm trying to make is that this is like going to Ford and saying every time I turn the Wheel to the Left the car goes Left. Can you fix that?
Also, I would think that preventing the Screen from Coming on when the Device is "doing something" would prevent it from coming on when you wanted to.
Click to expand...
Click to collapse
lol not everywants their screen to light up when somthing comes in, everyone wants thier car to turn left when they turn the wheel left.
cant believe we r goin this far about a word, but im not quitting!!
Definitions of fix...
1. to repair; mend.
2. to put in order or in good condition; adjust or arrrange: She fixed her hair in a bun.
3. to make fast, firm, or stable.
4. to place definitely and more or less permanently: to fix a circus poster to a wall.
5. to settle definitely; determine: to fix a price.
6. to direct (the eyes, the attention, etc.) steadily: His eyes were fixed on the distant ship.
7. to attract and hold (the eye, the attention, etc.).
8. to make set or rigid.
9. to put into permanent form.
10. to put or place (responsibility, blame, etc.) on a person.
11. to assign or refer to a definite place, time, etc.
12. to provide or supply with (something needed or wanted): How are you fixed for money?
13. Informal. to arrange or influence the outcome or action of, esp. privately or dishonestly: to fix a jury; to fix a game.
14. to get (a meal); prepare (food): What time shall I fix supper?
15. Informal. to put in a condition or position to make no further trouble.
16. Informal. to get even with; get revenge upon: I'll fix him!
so from these examples it obviously means something doesnt have to be broken to be fixed. could mean many things, and im using number 2, adjust or arrange. like it says, doesnt mean the girls hair was broken, she jus didnt like it so she fixed it to make it better.
FIX my screen from lighting up!!!!!!!!!!!!!!!!!!!!!!
haha
I think it is a problem. My back light goes on from an email and stays on till the battery dies or I notice it. I have to be careful and check it frequently or I get a dead phone by lunch. I need the backlight to do what I setup in the power settings - I think it should be turning itself off. It ain't.
u changed it under power settings and under backlight settings?? def shouldnt stay on toooo long!
ki think we are outta luck here. I have the same problem.
I just have to lock the device from having anything accidently turn on
look mr. mcgee, you are very right ("its functioning as designed"), but it's a poor design to say the least. (Fire the turd that came up with that design)
If someone sends me a message i'm forced to stop everything i'm doing so that my phone doesn't get into mischief and go calling other people without my knowing.
I usually have my phone in my holster with S2U2 running. If only there was a way S2U2 would not wake up for anything other than a phone call, but would still vibrate or ring you when you receive an sms or the like.
If someone could come up with a fix..(or excuse me)... a tweak..... I WOULD REALLY APPRECIATE IT!
+1!!!!!!!!!!!!!
jsd2 said:
look mr. mcgee, you are very right ("its functioning as designed"), but it's a poor design to say the least. (Fire the turd that came up with that design)
If someone sends me a message i'm forced to stop everything i'm doing so that my phone doesn't get into mischief and go calling other people without my knowing.
I usually have my phone in my holster with S2U2 running. If only there was a way S2U2 would not wake up for anything other than a phone call, but would still vibrate or ring you when you receive an sms or the like.
If someone could come up with a fix..(or excuse me)... a tweak..... I WOULD REALLY APPRECIATE IT!
Click to expand...
Click to collapse
Its a poor design maybe for u and some other few people. The majority think its a good design. I cant seem to understand your problem. When someone sends me an sms and my phone is in my case(holster) and I dont want to read it, I just leave it and the backlight turns of itself. Where is the problem?
Mikulec said:
Its a poor design maybe for u and some other few people. The majority think its a good design. I cant seem to understand your problem. When someone sends me an sms and my phone is in my case(holster) and I dont want to read it, I just leave it and the backlight turns of itself. Where is the problem?
Click to expand...
Click to collapse
Pretty much exactly my point. It seems every month or so some person comes in and attacks the phone for doing what its supposed to. This is the second Light comes on when I get a SMS thread I've seen. Next people will complain because the phone is ringing when they get a phone call.
As for the person who's light stays on indefinitely after receiving a email you may actually have a problem. The phone sometimes will "stay awake" if there is some program running in the background that is misbehaving.
JimmyMcGee said:
Pretty much exactly my point. It seems every month or so some person comes in and attacks the phone for doing what its supposed to. This is the second Light comes on when I get a SMS thread I've seen. Next people will complain because the phone is ringing when they get a phone call.
As for the person who's light stays on indefinitely after receiving a email you may actually have a problem. The phone sometimes will "stay awake" if there is some program running in the background that is misbehaving.
Click to expand...
Click to collapse
Thank heavens I am not the only one. I thought someone from xda made a secret competition and the winner will be the one that have the most complains on his phone. If u dont like your phone, buy another one that suites u better then this one. Sorry for being so b*tchy.
JimmyMcGee said:
Pretty much exactly my point. It seems every month or so some person comes in and attacks the phone for doing what its supposed to. This is the second Light comes on when I get a SMS thread I've seen. Next people will complain because the phone is ringing when they get a phone call. ...
Click to expand...
Click to collapse
Phones and everything in life can always be more. In this case our phones could, and in my opinion should, be more customizeable. The reason they aren't is because if the phone user feels overwhelmed by the complexity of their device, they may not like it and will be less likely to buy another in the future, so from a marketing standpoint there is reason to dumb things down to a degree.
I, however, want as much customizeability as possible.
My girlfriend's Samsung i760 behaves different from my kaiser. On her phone SMS messages will NOT bring the phone out of standby (and turn the display on.) It does give the requested sound and/or vibration alert and flash the LED and display the message notification on screen (when you turn it on) for the set time periods, though. The i760 runs WM6 like our kaisers. My kaiser, as well as every other HTC device I've ever owned does take the phone out of standby and turn the display on for SMS, though. So this tells me there definitely is some software method of tweaking it so that it does what you want. I don't know what it is, but it would sure be nice of someone knew of a registry setting for it.
BTW, our kaisers take the phone out of standby for SMS and MMS (and phone calls, of course), but don't do so for emails. Every day email and SMS become closer to eachother to me in significance and importance, so why shouldn't they cause the phone to behave in the same way?
maxh said:
Phones and everything in life can always be more. In this case our phones could, and in my opinion should, be more customizeable. The reason they aren't is because if the phone user feels overwhelmed by the complexity of their device, they may not like it and will be less likely to buy another in the future, so from a marketing standpoint there is reason to dumb things down to a degree.
I, however, want as much customizeability as possible.
My girlfriend's Samsung i760 behaves different from my kaiser. On her phone SMS messages will NOT bring the phone out of standby (and turn the display on.) It does give the requested sound and/or vibration alert and flash the LED and display the message notification on screen (when you turn it on) for the set time periods, though. The i760 runs WM6 like our kaisers. My kaiser, as well as every other HTC device I've ever owned does take the phone out of standby and turn the display on for SMS, though. So this tells me there definitely is some software method of tweaking it so that it does what you want. I don't know what it is, but it would sure be nice of someone knew of a registry setting for it.
BTW, our kaisers take the phone out of standby for SMS and MMS (and phone calls, of course), but don't do so for emails. Every day email and SMS become closer to eachother to me in significance and importance, so why shouldn't they cause the phone to behave in the same way?
Click to expand...
Click to collapse
Interesting. I'm sure there is something that could be done. I'd be willing to look into it. But I'd need a Samsung i760 to see if I could pull any info or software from it. So if anyone has a Samsung i760 they'd like to give me for development purposes of course, I'd see if we could figure out how to make this happen.
BTW, My phone does turn on the screen when I get an email.
maxh said:
Phones and everything in life can always be more. In this case our phones could, and in my opinion should, be more customizeable. The reason they aren't is because if the phone user feels overwhelmed by the complexity of their device, they may not like it and will be less likely to buy another in the future, so from a marketing standpoint there is reason to dumb things down to a degree.
I, however, want as much customizeability as possible.
My girlfriend's Samsung i760 behaves different from my kaiser. On her phone SMS messages will NOT bring the phone out of standby (and turn the display on.) It does give the requested sound and/or vibration alert and flash the LED and display the message notification on screen (when you turn it on) for the set time periods, though. The i760 runs WM6 like our kaisers. My kaiser, as well as every other HTC device I've ever owned does take the phone out of standby and turn the display on for SMS, though. So this tells me there definitely is some software method of tweaking it so that it does what you want. I don't know what it is, but it would sure be nice of someone knew of a registry setting for it.
BTW, our kaisers take the phone out of standby for SMS and MMS (and phone calls, of course), but don't do so for emails. Every day email and SMS become closer to eachother to me in significance and importance, so why shouldn't they cause the phone to behave in the same way?
Click to expand...
Click to collapse
ok, good point. Have u tried some sms applications? Maybe they have the option to not to turn the screen on. (just a suggestion).
If this ever happens to you, you have a bad phone and should return it. I really hate it when MY phone wakes up and decides to randomly call someone in Hong Kong.
Seriously - I have to understand this - you really honestly think that your phone can wake up and call someone, or email someone, or SMS someone without you doing something?
Bill
jsd2 said:
If someone sends me a message i'm forced to stop everything i'm doing so that my phone doesn't get into mischief and go calling other people without my knowing.
Click to expand...
Click to collapse

After searching for answers... Screen taps not responding

Hi there. I picked up an important call whilst in the shower. Very little water fell on my Kaiser but I belive that this caused the screen to stop working. Or I have dropped it as well.
Now I tried the business card remove dust particle trick. Didn't work. So I disabled cube / Touchflo. Then I reinstalled my ROM. Basically, I can't align the screen... I tried using the Remote Screen Alignment tool as well.
What's weird is that when you leave the phone for a couple of seconds, the battery conservation feature kicks, and when I touch the screen, the screen powers back up. So I know the screen works but just not properly.
Do I have to replace my screen (or just the TOUCH component of it)? I'm not too good with hardware but can I take it apart and fix the problems?
EDIT: For those facing similar problems, use the trial version of SOTI Pocket Controller to work on your Kaiser remotely.
I'm sure someone knows what to do... please help.
I had the exact same issues you were having, I had to send it in finally so I hope it is warrantied.
jallenclark said:
I had the exact same issues you were having, I had to send it in finally so I hope it is warrantied.
Click to expand...
Click to collapse
nope, its out of warranty. I'm thinking of using pocketpctechs or some other similar service. Any suggestions?
I would just order a new screen and replace it yourself.
jallenclark said:
I would just order a new screen and replace it yourself.
Click to expand...
Click to collapse
Did they replace the entire screen or jus the TOUCH component? I heard that the TOUCH surface is way cheaper.
Also, I'm not too sure how to replace it myself.
when my tilt was in warranty they just gave a new device but on the call they said the screen was dead even though it displayed and had minimal responce.
I could be wrong but I don't think it would be easy (if even possible) to replace just the touch surface of the screen.

My Landscape stopped working??

Sorry, I already posted this in the other board but no one seemed to be able to help me over there so I thought that maybe someone here would be able to help me out. so my problem is that when I slide out the keyboard to type something in, it won't actually rotate the screen. It isn't an issue with the ROM because I have flashed several different ones and it is the same no matter what.
What happens is that I slide out the keyboard, the screen freezes to whatever it was when I slid it out. I type whatever and when I close the phone it just loads up the text that I had typed in. So the keyboard itself works but I can't see what I typed until I close the phone again which is pretty inconvenient. Does anyone know of a way I can solve this? PLEEEAASSSE! help is much appreciated.
Sounds like a hardware problem...
So thats why u were selling it. rofl
yeah, i would if i could. but who would buy it if the screen freezes when pulling out the keyboard
well couldn't you get it repaired under warrenty, if your still in warrenty o' course

[Q] Note N7000 possibly dead - Triage? Morgue? Repair?

Folks,
Need a bit of help here. N7000 just hit the ground and something cracked. It doesn't look like the external screen has cracked but the display is all kinds of messed up. I can get part of the screen to respond, but some of it won't...
Asking a few questions... This device has multiple layers of the "screen" correct? How can I check to see what is cracked, and what can be repaired?
Currently the screen has gone to a green hue, it looks like probable damage to the LED screen? I can receive calls, and my HS3000 was connected when it fell so bluetooth is working, but I cannot see any info...I can perform calls via the headset.
Looking to find some options and get an idea of costs involved in any possible self repair. Any other help is greatly appreciated.
This never happened to my N900. :crying:
coderedcomputing said:
Folks,
Need a bit of help here. N7000 just hit the ground and something cracked. It doesn't look like the external screen has cracked but the display is all kinds of messed up. I can get part of the screen to respond, but some of it won't...
Asking a few questions... This device has multiple layers of the "screen" correct? How can I check to see what is cracked, and what can be repaired?
Currently the screen has gone to a green hue, it looks like probable damage to the LED screen? I can receive calls, and my HS3000 was connected when it fell so bluetooth is working, but I cannot see any info...I can perform calls via the headset.
Looking to find some options and get an idea of costs involved in any possible self repair. Any other help is greatly appreciated.
This never happened to my N900. :crying:
Click to expand...
Click to collapse
It looks like you need a screen repair... You should repair the entire screen but if it makes you wallet bleed and you are brave enough go ahead and try open it,
squabbi said:
It looks like you need a screen repair... You should repair the entire screen but if it makes you wallet bleed and you are brave enough go ahead and try open it,
Click to expand...
Click to collapse
Thanks. Yeah this thing is toast. I saw the youtube of the guy replacing just the LCD... NOPE. The assembly is almost as much as another unlocked phone. BAH.

[Q] ATIV S

So long story short, a failed repair on my screen at some repair store broke my AMOLED. So i was wondering if anyone is willing to sell or donate their ATIV S to me. I am in urgent need of one as I am unable to retrieve my crucial data as my phone is password-locked and if I plug it in, I cannot browse the files unless I unlock the screen which I cannot do. Please help.
You can't unlock by guessing the button locations? I mean, I've literally unlocked my phone left-handed (I'm right-handed) without looking at it. Maybe I just type that particular sequence more than most people...
Sorry to hear about the bogus repair. That really sucks...
GoodDayToDie said:
You can't unlock by guessing the button locations? I mean, I've literally unlocked my phone left-handed (I'm right-handed) without looking at it. Maybe I just type that particular sequence more than most people...
Sorry to hear about the bogus repair. That really sucks...
Click to expand...
Click to collapse
The problem is the touchscreen isn't working. I can't even tap the screen. I need to retrieve my word documents, excel sheets and powerpoint slides and my photos which I was dumb enough not to enable auto-backup (other storage will rack up if you enable them). Getting REALLY desperate now.
Yeah thanks, those annoying ****s closed down. Don't know where they are and may never will.

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