[Q] Stuck in AT&T Screen boot loop, can't get into either recovery or download mode - Captivate Q&A, Help & Troubleshooting

[Q] Stuck in AT&T Screen boot loop, can't get into either recovery or download mode
I went back to stock (or tried to) and after Odin was done the phone just stuck in the AT&T boot loop, download mode is not working (it was working before so I know I am doing the right combination/timing) doing endless combinations of Vol-/Vol+/Power doesn't seem to get me into recovery mode-
I put my girlfriend's captivate on Continuum over the weekend so I'm sure I'm pressing the right keys to get into download mode, but I get nothing but the battery.
I do have the Android SDK in my computer but I'm never able to get past that naggy screen, so I can't do a 'adb shell reboot recovery' is a JIG my only option?
To recap, can't get into download mode and pressing volume up / volume down and power buttonuntil the AT&T screen and then release the power button doesn't get me into recovery mode.
Need help!

I've been in the exact same situation.A jig is most probably the only option.
Many people have had this problem and find that a jig is the answer.
Sent from my cappy UC'd 900mhz and UV'd running di11is rom/ Onix kernel

first try with just holding vol buttons and then inserting USB cable...hold vol buttons till its goes into download mode or the screen changes..if not then try following steps...
1. remove the usb cable, battery, sdcard, SIM.
2. wait 10 seconds, then insert the USB cable.
3. press and hold the 3 button combo while you insert the battery
4. continue to hold until phone's screen goes black twice and release power button.
5. timing is critical, it may not work the first time. Keep going until you see the COM port is connected properly.
still no Dl mode..then buy a jig or make one yourself

Right so I'm download mode now, but every time I go back to STOCK I'm re-stuck in the same loop, seems that I can't get out of it.
I got into download mode with a JIG, but still can't see my phone from my computer, so I can't run the adb shell to get it to boot in recovery mode
I'd appreciate any help you could give me!

leopic said:
Right so I'm download mode now, but every time I go back to STOCK I'm re-stuck in the same loop, seems that I can't get out of it.
I got into download mode with a JIG, but still can't see my phone from my computer, so I can't run the adb shell to get it to boot in recovery mode
I'd appreciate any help you could give me!
Click to expand...
Click to collapse
Restart your computer, use a different usb cable, a different usb port. if that doesn't work, unistall the drivers and reinstall, restart your comp and try again.

For anoyone that might find this thread, Odin 1 Click didn't work for me, so I flash back into stock using Odin (not the 1 click version, another one), here are some links that proved to be very helpful (I ended up Flashing to Serependity 6.4):
http://forum.xda-developers.com/showthread.php?t=1031749
http://www.youtube.com/watch?v=Rdn5GoRjhn0
http://forum.xda-developers.com/showpost.php?p=10056254&postcount=36
http://forum.xda-developers.com/showthread.php?t=884364
http://forum.xda-developers.com/showthread.php?t=919816
http://android-roms.info/roms/80-Serendipity
http://serendipityrom.weebly.com/download.html

I had the same problem just a few weeks ago.
The problem is once you start using 2.2 you can't use ODIN 2.1 anymore.
This is the one that worked for me I897UCJI6-OCD-REV02-Low-designgears(1)

Frawgg said:
I had the same problem just a few weeks ago.
The problem is once you start using 2.2 you can't use ODIN 2.1 anymore.
This is the one that worked for me I897UCJI6-OCD-REV02-Low-designgears(1)
Click to expand...
Click to collapse
this is actually a false statement.
i can still use odin 2.1 after flashing 2.2 roms and even stock 2.2 upgrades

Anyone thought about trying Heimdall if Odin doesn't work?

Yes, i tried using heimdall and that didn't work. I'm wondering what leopic did to fix his, if you could list the steps instead of the links that would help a lot!

stuck in att screen and battery loop
so i have tried searching for threads that match the issue i am having and some of them do and some doent so i have decided to post this. i tried flashing back to stock from a custom rom i was using. i used Odin to do this. i didn't work so i tried it again, same result. it dosent boot just sits at the captivate splash screen. i tried using a different oden tool and after that it just loops through the ATT splash screen and if i have the usb cable plugged in, it just loops the battery screen. im not even sure if it charges. i have tried everything i can find to do to get the download mode to come up and nothing, just loops. i have not tried the jig on this phone yet b/c i haven't made it to radio shack yet to pick the resistors up. is that going to be my only option?

what rom WERE you on?was it cm7 or miui?

Connection Issues? < click here for information on download and recovery mode....
information you should have had BEFORE FLASHING your phone..

i was on serinity 6.2.
i have tried all possible ways to get into d/l mode that i have found

so from the link provided
FROM A POWERED-DOWN STATE - BATTERY REMOVED
- Insert battery, then press and hold Vol+ and Vol-, then insert your USB cable..
goes into battery loop
- Press and hold Vol+/Vol-, Insert Battery, Insert USB cable
goes into battery loop
- Press and hold Vol+/Vol-, Insert USB cable, Insert Battery
goes into battery loop
- Use a 301Kohm jig between USB pins 4-5 (can be manufactured jig or homemade chain of resistors)
have not tried yet

asorendo said:
so from the link provided
FROM A POWERED-DOWN STATE - BATTERY REMOVED
- Insert battery, then press and hold Vol+ and Vol-, then insert your USB cable..
goes into battery loop
- Press and hold Vol+/Vol-, Insert Battery, Insert USB cable
goes into battery loop
- Press and hold Vol+/Vol-, Insert USB cable, Insert Battery
goes into battery loop
- Use a 301Kohm jig between USB pins 4-5 (can be manufactured jig or homemade chain of resistors)
have not tried yet
Click to expand...
Click to collapse
Sounds like a jig is in your future.

YAY. i got the resistors hook it all up and download mode loaded up. AWESOME!!!

viny2cool said:
first try with just holding vol buttons and then inserting USB cable...hold vol buttons till its goes into download mode or the screen changes..if not then try following steps...
1. remove the usb cable, battery, sdcard, SIM.
2. wait 10 seconds, then insert the USB cable.
3. press and hold the 3 button combo while you insert the battery
4. continue to hold until phone's screen goes black twice and release power button.
5. timing is critical, it may not work the first time. Keep going until you see the COM port is connected properly.
still no Dl mode..then buy a jig or make one yourself
Click to expand...
Click to collapse
You safe my Note.. Many Thanks
I thought I lost her x_x

I had this problem before
Users - I am new on this forum and I know this thread is old however I had this problem and it resolved itself. Here is how.
Background: I tried to charge my ATT Captivate using a Nokia microUSB charger that was plugged into a 120v outlet. After a few minutes of charging, the phone would no longer boot past the ATT World Phone screen. Afterwards I tried everything under sun to get a computer recognize the phone so I could reflash the ROM. Nothing worked (different computer, different USB cables, reinstalled the Samsung drivers, etc....).
Resolution of Problem: As a last ditch effort, I tried charging my phone with the same Nokia microUSB cable that appeared to cause the problem in the first placed. This time the Nokia USB cable was plugged into my computer instead of the 120v outlet. My computer had the Samsung phone drivers installed. To my amazement the phone booted up after I unplugged it from the USB cable and all is well.
I am not sure what happened but my Captivate is back with no damage. Hope this helps some poor soul who is trying desperatley to get a computer to recognize a phone that for no apparent reason will not be recognized.

Captivate not working after flashing CM10 nightly
HELP, Actually I rooted my SAMSUNG CAPTIVATE I897 and then tried to install CM10 nightly thorugh Clockwork mod recovery. And I forgot to wipe Dalvik cache. The phone got stuck in AT&T Screen for hours together, the phone was not at all responding i.e. neither to download mode or recovery mode. But yesterday the phone went into download mode .. i tried to install the stock rom for Samsung captivate. Its coming till galaxy S screen after that its switching off ... What is the possible solution. Pls Help with this as I am complete novice to this. Help will be appreciated :good:

Related

[Q] Phone will not power on after failed Odin restore

I decided to upgrade to Cog2.2beta5 from Cog2.1.4 today using ROM Manager. Everything seemed to go well but after install and reboot all I got was a black screen and subsequent reboots landed me at the same result.
So I thought restoring back to stock with Odin One Click from this forum, the one with all the ROM files built right in, was the best next step. I downloaded Odin and followed the instruction to the T and it got stuck at the PIT step. After a few attempts at it now my phone won't even power on. I've let it sit without a battery in for several minutes and even charged it on a wall charger for 30 minutes just to make sure it wasn't a dead battery. Still won't power on or respond at all.
I'm fairly new to all of this... Any ideas on what would cause a total melt down of the phone to the point of not even powering on? It has been flawless for me since launch.
Didi you download the drivers? also did you unplug the phone while doing the flash>/
pull battery sim and sd if you have one
Wait a minutes or so
plug in USB
hold vol up and down
put in battery
If the phone does not immediately go to download mode, you have a fancy paper weight that doesn't even weigh that much.
chibixzero said:
Didi you download the drivers? also did you unplug the phone while doing the flash>/
Click to expand...
Click to collapse
I did download the drivers and from everything I could see, my system and Odin recognized the phone without issue.
I had to unplug it during the process because the process froze in the same spot for well over an hour. I didn't see any other choice.
l7777 said:
pull battery sim and sd if you have one
Wait a minutes or so
plug in USB
hold vol up and down
put in battery
If the phone does not immediately go to download mode, you have a fancy paper weight that doesn't even weigh that much.
Click to expand...
Click to collapse
Guess it's a paper weight then because the phone won't power up at all let alone go into download mode.
Thanks for your time guys.
sounds like you might have done exactly what i did with my first captivate and yes it IS bricked! i know you will read "its impossible" to do that but i "thought" i followed the correct steps and flashed only a pit file. what it does is repartition your file system but apparently nothing is added after that...
not sure what steps you took on odin but it sounds like you got the same error i did and then the same issue so im going to assume the same thing has happened here...sorry matey
tnt533 said:
Guess it's a paper weight then because the phone won't power up at all let alone go into download mode.
Thanks for your time guys.
Click to expand...
Click to collapse
I had mine hosed for a while and this is what I did to get it back.
When it is unplugged and everything is out of the phone (sd, sim, batt) , hold the power button down for 10 sec, then release.
Put in battery, hold vol up + vol dwn, Plug into different usb port, Plug into phone.
That should get you into download mode
Mine did this too and the steps mentioned fixed it for me
Sent from my SAMSUNG-SGH-I897 using XDA App
I too accidently only wrote the pit file and it wouldn't do anything at all just blank screen . Make sure you remove everything open Odin one click, plug in your phone with the USB cable, hold down volume up and down and plug in battery it should start in download mode. It does work.
Sent from my SAMSUNG-SGH-I897 using XDA App
samsung captivate wont turn on after failed odin update
got an at&t samsung captivate. I want to try on something new with this phone so I search on some articles on how change rom..
first got the download mode showing on my phone then i connect it to pc with odin3 already started, I click on start button however my phone just suddenly shut off. tried turning it on but nothing happens. tried 3 key combos still wont turn on, tried removing sim, sd and batt connect phone without batt then pushing vol up and down then inserting batt still nothing. tried charging it, no light came up, still wont turn on..i would like to ask some help if how to turn my phone back on..
sorry for bad English
thank you
boangon said:
got an at&t samsung captivate. I want to try on something new with this phone so I search on some articles on how change rom..
first got the download mode showing on my phone then i connect it to pc with odin3 already started, I click on start button however my phone just suddenly shut off. tried turning it on but nothing happens. tried 3 key combos still wont turn on, tried removing sim, sd and batt connect phone without batt then pushing vol up and down then inserting batt still nothing. tried charging it, no light came up, still wont turn on..i would like to ask some help if how to turn my phone back on..
sorry for bad English
thank you
Click to expand...
Click to collapse
What did you try to flash with Odin? (with version, variant #, with/without bootloaders)
What was the Odin log?
nothing, no roms yet. i was in the first part of the instruction. this is what i follow
1. Download and install the correct drivers below (mac and linux don't need drivers)
2. Plug in your usb cable to your phone and computer
3. Open Odin
4. Enter Download Mode (see below)
5. Click Start
6. Be Patient, the first boot will take a while
where can i find the odin logs?

[Q] captivate bricked with no download mode

Hi
first of all thank you for so much info.
I spend more than 10 hours looking for a solution on other posts but can't fins a solution.
my phone is bricked and i am not able to get to the download mode or the recovery. before I bricked it I was able to get the download mode with adb with since i tried odin, i have the phone --!-- computer
I am in canada so returning it would be a hassle. any help would be much appreciated to get to the download mode
thank you very much
Download Odin.
Take out the SIM, SD card, and battery. Launch Odin, replace the battery, and plug the USB cord in, and just press down on the volume up and down buttons.
This should boot it right into download mode, then flash with Odin.
This phone is virtually IMPOSSIBLE to brick.
man, i tried that maybe 50 times no kidding!
still no download mode
SeriousBizznass said:
Download Odin.
Take out the SIM, SD card, and battery. Launch Odin, replace the battery, and plug the USB cord in, and just press down on the volume up and down buttons.
This should boot it right into download mode, then flash with Odin.
This phone is virtually IMPOSSIBLE to brick.
Click to expand...
Click to collapse
Hold the volume buttons first then plug in the usb. Thats what works for me. You have to have odin open first like he said.
just tried and still nothing....
if somebody is located in montreal, i would love to meet them to check that out
Athailias said:
Hold the volume buttons first then plug in the usb. Thats what works for me. You have to have odin open first like he said.
Click to expand...
Click to collapse
Having Odin open makes no difference if his button combo is not working. Unfortunately some people are not aware that there phone does not have the 3 button combo working.
what is your solution when you don t have the 3 button combo working?
The only thing you can do if there is no way to reach download mode is to contact At&t or samsung and see if they can repair the phone for you.
Have you tried using a different usb cable, someone mentioned that some USB cables dont work right with the captivate, try the one that came with the phone.
I know odin doesnt matter, but if he is going to flash with odin it helps to have it open first is all I meant. As far as that screen and no three button combo I think you are done... bricked... sorry, dont take my word for it though.
I could enter download mode with key combination before applying Cog's Beta5.5...
I've returned my cappy for exchange.
I am trying with the cable that came with the phone. I don't have another one.
I just bought this phone out of ebay. I will give it this week end to try and find a solution.
I really don't see any as of now but we'll see...
I will try return the phone to the ebay seller as i asked him before buying it if you could go into download mode! and he said yes!
man, I hope i find a solution!
what happens when you try and start your phone normally -- boot screen loop, anything?
Can you get into recovery mode?
when I try to start it normal I get the phone--!--computer
I am sure I tried recovery mode without any success. I am telling I spent so much time on this forum that my wife is going to start being jalous
How do you get to recovry mode again? I tried so many things, that I don't remember
you can't get the phone to be recognized on your computer? Could do ADB to boot into download.
But the battery trick should work.
Pull the sim, external sdcard, and battery.
Hold down the volume buttons and plug in the USB
Then jam the battery back in.
It might take a few times to get it.. but it should get into download mode. I just restored mine doing this trick when it was stuck on this screen.
Really we need to have a youtube vid of this technique
younescito said:
when I try to start it normal I get the phone--!--computer
I am sure I tried recovery mode without any success. I am telling I spent so much time on this forum that my wife is going to start being jalous
How do you get to recovry mode again? I tried so many things, that I don't remember
Click to expand...
Click to collapse
Hold down both volume buttons then hold down the power button until the boot s screen flashes two times then release the power button.
BTW - although it is a LOOOOONG video.. this might help folks out:
http://www.youtube.com/watch?v=iefapF1yZhE&feature=related
Not sure if it will help, but I've also read that you should use the actual motherboard usb ports and not a hub or any kind of "external" ports (i.e. the ports on the front of the tower)
i did all that stuff.
I ended up returning it to the ebay seller who will send me another captivate.
thanks guys
My download was working on cog 2.2 beta before i flashed back to stock using odin. Now when I try to enter download mode i just see the charging symbol. So the only thing that has changed is software. Could odin3 remove my download mode? What can i do?
Its been a rough night for me. I did a Nandroid backup which turned out I needed to restore after something else failed. After restore I did not have what I expected.
Anyway, to make a long story short, I ended up in a situation that no matter what I did, I could not get into download mode. Only recovery.
The good news is that after trying several different things, I finally found I had the original base rom I was using still on the SD card (even though I had done a Master Clear). I guess maybe the only thing that will empty the SD card is to format it.
I have no idea what I would have done had I not had a Clockwork zip on there.

[Q] [SOLVED]Need Help - Download Mode

I am running Firefly 2.05. I was attempting to reset with odin. I started my phone in download mode and I forgot to enable usb debuging. Odin of course wouldn't recognize the phone. I couldn't get it to power off so I pulled the battery. Now when it starts I have a black screen with a computer and phone icon with an exclaimaton point in the middle. I can't get the phone to boot up. As far as I know the OS wasn't changed; it's just permanently stuck with this logo on the screen. I tried downloading this sdk and adb won't recognize the device either. Is there anything I can do? Thanks...
Heres what you do.
1) Pull the battery so you KNOW the phone is off.
2) Put the battery back in
3) Hold down BOTH volume keys at the same time. Do not let go and do not touch the power button
4) Plug in the usb cable while holding down the volume keys, the device should turn on and go into download mode
5) Start odin and go about your business
Followed the directions exactly and get the same phone with a computer and an exclamation point.
Try the above, then try the steps in this video.
http://www.youtube.com/watch?v=2fMk0PhA_qc
If those don't work, my download JIG will. It's only $10 with free shipping. You can buy one HERE...
Thanks for all the help guys. I think I am going to need a JIG. Did I need USB debugging for the Odin clear or is just being in download mode all it needs? When I did my initial install of Firefly the Odin one click and master clear worked fine, but I can't remember if I had debugging mode on.
Subv3rsion said:
Thanks for all the help guys. I think I am going to need a JIG. Did I need USB debugging for the Odin clear or is just being in download mode all it needs? When I did my initial install of Firefly the Odin one click and master clear worked fine, but I can't remember if I had debugging mode on.
Click to expand...
Click to collapse
Download mode doesnt even know/care if debugging is on or not. so, no.
Are you sure you are holding both volume buttons down all the way?
Also, make sure your external sd (if you have one) and SIM card are taken out.
Make sure that the phone isn't plugged in when you pull out the battery (the phone can stay on without the battery if you are plugged into the computer)
Not really sure how this could have happened by just pulling the battery while in download mode if nothing was being done to the phone at the time. Yesterday, while I was trying to get odin to recognize my phone through a VM I must have pulled the battery while in DL mode at least 10 times and had no problem)
Edit:
Proper odin steps:
1. Install drivers for your os given in the original odin3 post (or the computer won't recognize your device while it's in DL mode and therefore will never get to odin)
2. Open odin3 (needs to be open before you plug in the phone)
3. Turn off phone, unplug from charger/computer and pull out battery, SIM, SD cards.
4. Replace battery (phone should still be completely off)
5. Hold both volume buttons and plug in the usb cable to your phone (should already be plugged into your computer)
- Need to keep holding the two volume buttons down tight until the download mode screen comes up (should be pretty much instantly) -
Those are the steps I follow to the letter whenever I use odin (about once a week)
build a jig yourself, or buy one. it will get your into the download mode.
I managed to get it into download mode. Odin shows a com port but the start and master clear options do nothing. I click the button and they grey out, but nothing happens as far as download progress. Any ideas what to try next?
Did you try multiple ports
I finally got it working. It required a JIG to get it into download mode and then starting Odin as windows administrator allowed it to finally do the flash and master clear. Thanks for everyones help; I really appreciate it!

[Q] Stuck on either white AT&T screen or grey, frozen battery screen, no USB

While flashing back to stock using Odin, something happened after the install and my phone ended up rebooting, and I have not been able to turn it on since.
-When attempting to power on normally, phone shows white AT&T screen and hangs there
-When attaching USB, phone shows battery screen but battery is all grey and rotating progress icon is frozen. Does not appear to be charging.
-Computer does not recognize phone in any state. Latest USB drivers are installed and I have had no issues connecting via USB previously.
-Cannot get into download or recovery mode using any volume/power button combination or through adb. Also tried attaching USB with ODIN running while attempting button combinations, inserting/removing battery etc, still nothing.
- I have tried removing battery, plugging in usb, hold down up/down/power, plug battery in, let go of power, and it still goes into a stuck grey battery charging screen.
Has anyone else experienced this? Anything else I should try?
Usb jig to force download mode
This package after that
http://forum.xda-developers.com/showthread.php?t=995143
So all I need is a JIG to force download mode and flash ODIN until it works?
That's what I said
I mean I can try and come up with more complicated directions if you want a harder solution?
BEARFIST said:
- I have tried removing battery, plugging in usb, hold down up/down/power, plug battery in, let go of power, and it still goes into a stuck grey battery charging screen.
Has anyone else experienced this? Anything else I should try?
Click to expand...
Click to collapse
I dont think you are supposed to use power button here. Try again with out it. If you are on Gingerbread, hold volume down and insert usb from the phone powered off, you'll get dl mode.
I made the JIG, got into download mode.
I followed the instructions using JF6 Odinv3 1.3.
Is there supposed to be a PIT file or only TAR? Because after flashing I still get stuck at the battery charging screen.
BEARFIST said:
I made the JIG, got into download mode.
I followed the instructions using JF6 Odinv3 1.3.
Is there supposed to be a PIT file or only TAR? Because after flashing I still get stuck at the battery charging screen.
Click to expand...
Click to collapse
No pit file. Only tar, it goes into pda slot.
ok I got into download mode using the jig and I found out that I had to follow the instructions for models that are over 1010 and those instructions had a PIT and TAR file. Worked like a charm and I am just glad my phone has been saved. Thanks for the help!
I am having the same issue, regarding the battery screen and AT&T splash screen.
I'm having trouble getting my computer to recognize my phone after running it through Odin. Odin claimed to be successful in restoring the phone, but I'm not sure what to do to get the computer to recognize the phone.
Thoughts? I'm running Windows 7 on a Dell Inspiron duo-core desktop.
okay from what I can tell just make a jig. I am no engineer but the instructions online are really easy to follow. Just go to radioshack and buy the 100k ohms resistors 1/4 watt 5% resistance. Make the jig and follow the instructions on how to force your phone into download mode. Once you enter download mode, dont plug in the usb yet. Open Odin first, THEN plug in the usb. Have you also updated or installed your samsung usb drivers?
Has anyone tried to hard reset?
http://forum.xda-developers.com/showthread.php?t=1103706

[Q] Phone is dead

Hey! I have a major issue
Today I decided that I am going to change my ROM from darky's to CM9.All went well until I typed the pin of my SIM and just before I was on mobile's desktop CM9 told me I have to reset.I did and got into boot-loop.
Turned on my Odin to get stock rom on and try everything again , went to download mode but after a few seconds of pressing start Odin wrote FAIL. Since then my phone is dead,can't get into download mode,can't turn it on,doesn't charge. I only hear the 'bleep' sound (the sound when the usb has succesfully been plugged in) when I hold vol+ and vol- and plug usb at the same time but thats it.
What can I do? :crying:
Thank you for you help
Try a usb jig.
Before buying a JIG, try this:
1. remove battery
2. connect phone to computer via usb (without battery)
3. then press 3-button combo for download mode
4. while pressing these 3 buttons (phone is still connected to pc) put back your battery (for example using your nose )
Worked for me already a few times! If it won't work for the first time, try again and again..
The first thing to do is charge your phone just in case you have been victim of a sudden os battery drain
Sent from the gutter, gazing at the stars
Try usb jig and if didnt work tell me to give you another solution
Sent from my GT-I9000 using xda premium
Now I know why it all went wrong.I accidently downloaded cm9 for galaxy S2 and put it on my phone. But could still get into download mode but it's dead since Odin failed.
Ajoslaf I tried that and all I got was the sound of the usb being plugged in,nothing else.Tried filling up the battery and got the same.
Now I can try with usb jig,but doesn't that only work in download mode?

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