Database Develop

[Q] Going absolutely crazy with Kies, keeps connecting but never actually does.

2 weeks ago I got a galaxy s. Installed Kies and it worked fine. However that sgs broke so I backed up my contacts (via Kies). Yesterday I got a new galaxy s and connected it to my pc (via the Samsung Kies mode) and the Kies software responded. Kies started and says in the top right corner it is connecting ('Connecting device. Please wait.' free translated).
However it doesn't actually get connected I went away for an hour to get some food and when I came back it still says 'Connecting device...'.
Mass Storage and Media Player modes work fine. However I need to connect to Kies via the Samsung Kies mode in order to restore my contacts and to update my firmware. I know there is a lot of information about this on the internet. But I seriously tried everything I found on google, but nothing works. It keeps saying 'Connecting device...'. Can anyone help me?
Please excuse me for my (perhaps) bad English. It isn't my native language.
Kind regards,
me

I had this issue myself yesterday when I updated Kies. For me the problem was the USB drivers installed by the Kies update. After installing the ones at <hxxp://drivers.softpedia.com/progDownload/Samsung-Galaxy-S-USB-Driver-for-Windows-x86-Download-96692.html> and rebooting (yes this step was necessary) Kies was able to successfully connect to the device.
Not sure if that'll help for you; good luck!
V (who really shouldn't still be fecking around with a might-as-well-be-bricked SGS at 2am...)

From your SGS home screen go Menu>Settings>SD card and phone storage
You will see External and Internal SD card, you need to unmount the INTERNAL SD CARD and then format it.
This should allow you to connect with Keis.
Remember if your using any other launcher than the samsung one it won't work! ie no launcher pro

i just dumped KIES all together
i use Android Manager WiFi instead
http://forum.xda-developers.com/showthread.php?t=765081
easy to use, no trouble like KiES

For me the easiest thing to do was simply to shut down Kies completely, making sure it won't reload when connecting the SGS to usb. Then you connect the phone to usb and after the computer finds the phone you can load Kies and it'll succesfully find the SGS. Atleast it works every single time for me.
Regards

Valeo said:
I had this issue myself yesterday when I updated Kies. For me the problem was the USB drivers installed by the Kies update. After installing the ones at <hxxp://drivers.softpedia.com/progDownload/Samsung-Galaxy-S-USB-Driver-for-Windows-x86-Download-96692.html> and rebooting (yes this step was necessary) Kies was able to successfully connect to the device.
Not sure if that'll help for you; good luck!
V (who really shouldn't still be fecking around with a might-as-well-be-bricked SGS at 2am...)
Click to expand...
Click to collapse
Tried that. Doesn't work. Thanx anyway.
spartan73 said:
From your SGS home screen go Menu>Settings>SD card and phone storage
You will see External and Internal SD card, you need to unmount the INTERNAL SD CARD and then format it.
This should allow you to connect with Keis.
Remember if your using any other launcher than the samsung one it won't work! ie no launcher pro
Click to expand...
Click to collapse
Tried that sevaral times, doesn't make a difference.
AllGamer said:
i just dumped KIES all together
i use Android Manager WiFi instead
easy to use, no trouble like KiES
Click to expand...
Click to collapse
Well for a starter I am having trouble with my wireless router. And besides that I really need Kies for the importation of my contacts, it seems they are stored in some sort of Kies file.
Silverdragondk said:
For me the easiest thing to do was simply to shut down Kies completely, making sure it won't reload when connecting the SGS to usb. Then you connect the phone to usb and after the computer finds the phone you can load Kies and it'll succesfully find the SGS. Atleast it works every single time for me.
Regards
Click to expand...
Click to collapse
Nope, doesn't work.

there is an Android Manager for USB version as well if you don't like the WiFi version
Android Manager also handles contacts sync with outlook, files sync with PC, Apps sync install, etc

I believe that his issue is that he has saved his contacts and info to his version of Kies already and he cannot retreive it to try some of these other methods.
Unfortunately I am just a noob myself but I guess if there is a way to save the information to another program or to the computer itself first then I would do that and then try one of these other programs.
Is it possible to somehow retrieve the info from Kies and put it on the computer and then upload it to Android Manager so it can be reinstalled onto the phone?
Hope this question makes sense...

I solved all my problems with Keis, changing de COM PORT
I solved all my problems with Keis, changing de COM PORT to 50.
How I do that ?
In -> Control Panel\Hardware and Sound\Devices and Printers
there must be a device called GT-I9000
Right click -> properties -> Select Hardware -> then select -> Samsung Android USB Modem #... -> click button properties -> in the tab General select button "change settings" -> select tab "Advanced"- > then button "Advanced port Settings" -> then choose another PORT.
good luck

Wow, this worked! I changed port number and finally Kies can connect. I have been trying everything for a month! Thank-you!

it worked for me too on port 50
thank you mate

while i was reading this topic i thought.. oh well lets give it one more try. lets try to get Kies working on my windows 7 ultimate 32bit. I have the phone 1,5 month now and i was really giving up on getting Kies working but felt bad about it because rumours say that Froyo will be distributed through Kies so that piece of ****ty software looks actually important in that way xD
anyway. i gave it another shot today
i started with dismounting my internal SD card and re-mount it. yay ! finally windows see's the drivers and the phone !!
step 2: i changed the port of the modem to port 50
step 3: i started running Kies and it worked !!
thanks a lot for the good tip on changing the port
oh and btw: for everybody who had the same problem as i did [ phone wasnt even going into samsung Kies mode..]
DISABLE LAUNCHERPRO !!! with launcherpro running u cant get into download mode
Click to expand...
Click to collapse

Silverdragondk said:
For me the easiest thing to do was simply to shut down Kies completely, making sure it won't reload when connecting the SGS to usb. Then you connect the phone to usb and after the computer finds the phone you can load Kies and it'll succesfully find the SGS. Atleast it works every single time for me.
Regards
Click to expand...
Click to collapse
This worked for me as a charm. I think if this doesn`t work for some people, then it might be because they did not kill Kies from the system tray, they just closed it with the [x] at the top. Check the system tray to make sure it is also killed there.

Finally! Worked for me too!
Thanks

quiron said:
I solved all my problems with Keis, changing de COM PORT to 50.
How I do that ?
In -> Control Panel\Hardware and Sound\Devices and Printers
there must be a device called GT-I9000
Right click -> properties -> Select Hardware -> then select -> Samsung Android USB Modem #... -> click button properties -> in the tab General select button "change settings" -> select tab "Advanced"- > then button "Advanced port Settings" -> then choose another PORT.
good luck
Click to expand...
Click to collapse
On my desktop PC, the phone connects to Kies with no problem. On my laptop, which has the EXACT same Windows 7 (installed from the same disc), it is a no-go. I tried this solution which seems to work for most people. But, after I select "change settings", there is NO Advanced tab, which means I cannot change the advanced Port settings. Help! Thank you!

jimmykahn,
I have the same problem as you, ie there is no Advanced tab after clicking Change Settings.
Very much appreciate if anyone can give guidance as the port change method of connecting with Keis sounds promising.
Frank T
SGS 'Three' network unlocked
Windows 32 bit Home Edition

KermitdeSnicker said:
2 weeks ago I got a galaxy s. Installed Kies and it worked fine. However that sgs broke so I backed up my contacts (via Kies). Yesterday I got a new galaxy s and connected it to my pc (via the Samsung Kies mode) and the Kies software responded. Kies started and says in the top right corner it is connecting ('Connecting device. Please wait.' free translated).
However it doesn't actually get connected I went away for an hour to get some food and when I came back it still says 'Connecting device...'.
Mass Storage and Media Player modes work fine. However I need to connect to Kies via the Samsung Kies mode in order to restore my contacts and to update my firmware. I know there is a lot of information about this on the internet. But I seriously tried everything I found on google, but nothing works. It keeps saying 'Connecting device...'. Can anyone help me?
Please excuse me for my (perhaps) bad English. It isn't my native language.
Kind regards,
me
Click to expand...
Click to collapse
Step 1 - Swear upon someone you love most that no more Samsung product for you...
Perform following steps and it will work..
Download latest kies from Samsung website
Install it (if already there is a version installed then you can avoid these two steps)
Go to Update option in Kies and update to latest version.
Restart the machine..
Do Driver Recovery in Kies
Connect SGS in Mass Media Mode and download the file from below post
http://forum.xda-developers.com/showpost.php?p=9066027&postcount=17
Run this file and find all long names file from SGS
Delete all of them..
Remove SGS and connect again in Kies mode.
It will connect and detect
If it do not then delete USB driver directory from Program Files - Samsung Folder
Go in Program File - Samgung -Kies - USB Drivers and install it again.
Restart
Connect and check..
Last Step - repeat Step 1

Thanks this is amazing.

[Q] kies never recognises galaxy s

am i the only one having trouble with this piece of sh*t software?
dont get me wrong i love this phone but i can never connect to kien
i've tried everything but nothing seems to work. when i connect the phone via usb cable it sees it i select kies and the software seaches for the phone but it just hangs on connecting and u can see the bar moving from left to right but it never seems to connect.
they've developed a great phone but its software is a piece of junk. f**k u samsung i should have got an iphone with my upgrade.
im running win7 x64 with the latest kiens software. can anyone help????

1. Download new Kies update. ( go to google and write Samsung Kies and you will see the official site ). After downloading, install it, then click yes to make it new, then it will say, install it again. Do it again. ( choose your official language and country where you live. Open Kies, then close Kies )
2. Go to Setting --> About Phone --> USB settings --> Mass Storage
3. No USB Debugging
4. Connect the USB - mount and then open Kies.

And for God's sake, make sure you're not using a third party launcher.
Cheers,
BS...

search on forum... kies is ok, u r not

I've got the latest and greatest Kies, disabled Launcher Pro, Done the 16 digit extension fix and still hangs on connecting. The MTP app starts okay but it Kies just hangs. Also on Win 7 64

Chronos12 said:
1. Download new Kies update. ( go to google and write Samsung Kies and you will see the official site ). After downloading, install it, then click yes to make it new, then it will say, install it again. Do it again. ( choose your official language and country where you live. Open Kies, then close Kies )
2. Go to Setting --> About Phone --> USB settings --> Mass Storage
3. No USB Debugging
4. Connect the USB - mount and then open Kies.
Click to expand...
Click to collapse
I don't know about your Kies but mine doesn't like Mass Storage mode and wants to be connected via the MTP.

have the same issues...
i even went as far as to factory reset and format my sd...
installed kies... upadated to the latest version...
on the device itself it show thats the MTP is 'connected'
but that damn bar keep going back and forth and never connects!!!

although i am sure most of you already know, after getting almost suicidal trying to make kies work on W7x64, i have tried the last resort: deactivated LauncherPro. Miracle, kies works perfect now, every single time... Simply activating LauncherPro again, and the **** comes back: kies never work.

kies sucks so bad... wow...
wtf i just want to fix my 3 button issue :\

Exactly the same here boss. I pulled out so much hair over this I now have twice as much face to wash in the morning!
;o)
BS...

god damned kies i managed to sort it out,
i installed some samsung galaxy s x64bit drivers from some random site and it seems to work everytime now!
hang on lemme try it again just to be sure b4 i post this.....
YES!!!! it connected at first attempt!!!! rofl......
btw thanks guys i didnt know kies didnt recognise launcher pro lol as well.
download cleardefaulthome from android market for quick reversal of both homes.
search for galaxy s x64 drivers on softpedia

thanks man... it works.

[Q] kies can detect galaxy s but stuck on connecting

hi there, i am new here. recently i bought galaxy s. so far its amazing. since yesterday i cant connect to kies with my galaxy. do not know why. when i tried, its suck on connecting to device please wait screen. on my device it is said "Initialising" . after a long time when i disconnected, i cant browse to my internet sd card and phone memory. it is said unavailable at usb and sd storage. but i can connect to pc after a restart and change the usb settings to mass storage mode. i did not face any mtp error like others. and today my kies updated itself autometically. still i am facing the problem. i connected to kies so many times but from yesterday i have this problem. what should i do now? can anybody please help me?

Same thing happened to me, I had to remove long filename extensions from my sdcard see:
androidforums(DOT)com/samsung-galaxy-s/157617-solution-tutorial-galaxy-s-i9000-mtp-application-crashing.html

elbrendo said:
Same thing happened to me, I had to remove long filename extensions from my sdcard see:
androidforums(DOT)com/samsung-galaxy-s/157617-solution-tutorial-galaxy-s-i9000-mtp-application-crashing.html
Click to expand...
Click to collapse
i tried that before, but funny thing is, i does not even have com.seesmic folder on my internal sd card>android>data> . i set show hidden files from tools>folder options.

welcome to the world of Samsung!!

ok guyz i found out the solution. all you need to download microsoft remote desktop connection manager and its started to working again. i hope if someone have same problem as me, can solve it.

solution for me was click ontop left corner of kies, and choose restore/reinstall phone drivers. I highly doubt the suggest fix above.

kiwijunglist said:
solution for me was click ontop left corner of kies, and choose restore/reinstall phone drivers. I highly doubt the suggest fix above.
Click to expand...
Click to collapse
nah it works for me. i do not know what was the connection between two of them. but i think damn windows cant detect the phone cause of that. you can try also. ..............
but one problem still there. no matter how many times i connect to kies, every time after i disconnect my internet sd and phone storage are unavailable. so i need to go to about phone>usb settings>mass storage mode to fix this every time..................

well you guys want to know what worked for me?
So I heard that the official 2.2 was out, and so just like a lot of you, I tried upgrading my SGS using KIES...
I had firmware 2.1 on my phone and KIES couldn't / wouldn't recognize my SGS... just like the OP, it always stayed on "connecting device please wait bla bla bla" ... so I just went to samfirmware.com or whatever it's called .. and I downloaded the latest firmware 2.2 for my device, which was the I9000XWJPA, and flashed it on my SGS, after that I tried to connect with KIES again, and KIES finally recognized my SGS.. so I flashed the old firmware back onto my SGS(Eclair 2.1) because I wanted to use an official 2.2 firmware, so I was on 2.1 again and I tried to connect my SGS on KIES, and again it got stuck on "connecting device please bla bla bla" ... so I just decided to use the 2.2 firmware I9000XWJPA from samfirmware.com ...
and just now I've tried connecting my SGS on KIES and guess what? KIES recognizes my phone -_-
So long story short:
On firmware 2.1: KIES doesn't recognize my phone
On firmware 2.2: KIES does recognize my phone
all I have to say to that is:
Whatever Samsung!! KIES is one F*[k€d up program you've got there!! I'm not dissatisfied with my SGS or anything, but I do think this will be my last phone from Samsung...

Sigh, I hate Kies, it never works. Just installed it now and my S3 won't connect. Hangs. I rebooted device/phone followed connection settings.. no dice. Phone says connected, but Kies hangs as soon as the phone says connected. It gets unlocked if you hit disconnect on the phone... these guys really can't do software. I miss Nokia software.
Anyways.. uninstalled it.. and now I came across this thread.. should have tried reinstalling the phone drivers.. fudge. Oh well. I'll just do a OTA update of my firmware when the servers are less slammed.

I9000 cannot connect Kies (backup/restore problem)

First of all, hi to everyone !
As my thread say, I have a problem connecting I9000 to Samsung Kies.
Yesterday night I decided to install on a sgs a new ROM. So first of all the owner ask me to make a backup but with Kies, everything was ok.
Next step was to root the phone using Odin, the step was a succes and after that I made a factory reset and install Tiramisu EVO Summer Edition 6.7 (2.3.4 JVR).
After all (root, install, etc) I try to connect the phone to Samsung Kies and I have the surprise that the phone was recognise by windows, I can browse all files, but I cannot connect with Kies, so first step was to reinstall all Kies drivers and all android, usb, etc drivers.
After 2 hours of installing drivers and a lot of trys I have no positive result but a .SBU file that i search on xda and google and found no alternative soft to open this kind of file. So I am here, looking for some answers between sgs owners who meet too the same issue.
I want to mention that this is not my fist ROM update, but it's the first time I cannot connect to Kies at all !
Any answer it's welcome

Have you set the usb setting to Kies instead of mass storage?

zolah said:
Have you set the usb setting to Kies instead of mass storage?
Click to expand...
Click to collapse
this was the first thing I check it.
I want to mention that on my ex sgs I had Tiramisu too, and it was able to connect. So dono what to say ...
any sugestions? stii no connection ...

After I try a lot of times to connect the I9000 to Kies still no positive result.
So my second plan was to copy all ( contacts, photos, music and videos ) to my i9100 by Kies, after that I put the usb to mass storage and copy all frome I9100 to my laptop and than to i9000.
Conclusion : Kies suck !
Thread closed by my side, problem solved. thanx !

i need to know how to do this! all my backups r on kies

try to reinstall the kies

Alternative to Kies
Contacts: save & sync with Google account, never use phone
Photos: save to external sdcard
Apps: use market app AppBrain
Appointments/calendar: sync with Google account, setup Hotmail as Exchange mail
The Samsung USB drivers are available without installing Kies:
http://drivers.softpedia.com/get/MOBILES/Samsung/SAMSUNG-USB-Driver-1480.shtml
I usually have USB mass storage + USB debugging enabled all the time, and SGS function like an USB stick when connecting to Windows.
Thx for reading, press THANKS if u like

[Q] Phone not supported in Kies 2.0

I get this error message when connecting via USB that the phone is not supported by Kies 2.0 and the phone is brand new and completely stock. Should I return it?

Can you see the phone in your windows explorer or similar, the phone and SD card storage?
If no, then it is more likely a driver issue. Download and install the S3 Toolkit from here; http://forum.xda-developers.com/showthread.php?t=1979290 and follow the instructions to install the drivers. If all goes well then there is no issue with the phone. Not used Kies but if the drivers install properly then you shoudl be able to see it in Kies.
In all honesty, I would not bother with Kies. The way to go is once you root (if you inted to) is to just do nandroid backups to your microsdcard. That way if anything happens when away from your computer you can easily rectify it.
If you decide not to use Kies then remember to remove it from your computer before using S3 Toolkit as it can cause conflicts.

Kies and the drivers work just fine with my i9300. And I can read and write internal and external. And Odin works perfect...
So why not Kies? Even tried reinstalling and a clean Windows 7 install with only Kies installed. And my i9300 worked just fine on all the others but not my i9305.

CalInTheZone said:
Kies and the drivers work just fine with my i9300. And I can read and write internal and external. And Odin works perfect...
So why not Kies? Even tried reinstalling and a clean Windows 7 install with only Kies installed. And my i9300 worked just fine on all the others but not my i9305.
Click to expand...
Click to collapse
Are you saying that the I9305 is picked up by odin and you can see the phone in Windows or are you referring to the 9300?
Have you tried the drivers from S3 Toolkit? I do not have kies here and it is removed from my phone so cannot test it. Actually, what rom are you running? Perhaps the rom has the Kies stuff removed?
Have you enabled USB Debugging?

I'm saying that it all works just not Kies with my I9305. Everything else is working 100% and I've tried USB debugging on and off. Even considered flashing another firmware but can't find a NEE or the TLA my phone came with.

Ah ok, well in that case I cannot see there being an issue with the phone at all. Just a Kies issue somewhere or possibly an issue with the rom but still do not think it justifies getting it replaced as you know the USB interface works.

I've emailed Samsung last night.let's see what they say...
Swyped on my GT-I9305.

Got the phone exchanged and it's working fine now.
Swyped on my GT-I9305.

I got the same problem with a new Samsung Galaxy S III 4G (GT-I9305)... do i have to return it and get another one ?

I had to, mine had an error. But yours might not have the same error, have you tried uninstalling KIES, deleting the Samsung folder in documents and then reinstall?

CalInTheZone said:
I had to, mine had an error. But yours might not have the same error, have you tried uninstalling KIES, deleting the Samsung folder in documents and then reinstall?
Click to expand...
Click to collapse
Yep, i just installed win 7 x64, then installed KIES, did the update, connected the phone to pc via usb cable and i get a driver error message. "Qualcomm CDMA Technologies MSM" shows with ! in device manager.
I have uninstalled KIES, cleaned up the PC with ccleaner, installed: SAMSUNG_USB_Driver_for_Mobile_Phones_1590.
Reboot PC and phone, no luck.
Then tried to point them manually from C:\Program Files (x86)\Samsung\USB Drivers and C:\Program Files\SAMSUNG\USB Drivers still no luck.
I downloaded KIES from Samsung website under the phone software section and still nothing.

After uninstall delete Samsung folder in documents.
Swyped on my GT-I9305.

I had an i9305 international for 2 weeks and Kies said phone not supported, I sold it due to cell coverage issues in my area. Now I have an i9300 International and again Kies will not work with it. Is there a different version of Kies for international phones? I am in the US.
Sent from my GT-I9300 using xda premium

CalInTheZone said:
After uninstall delete Samsung folder in documents.
Swyped on my GT-I9305.
Click to expand...
Click to collapse
Did that too.
Disconected every usb device i had plugged in, tried every usb port, and with debugging e/d ... it's driving me nuts.
Can it be a hardware problem ?
When i put it in download mode the pc detects it.
I have stock firmware XXALI5
SOLUTION to my problem:
a. key in the dialer *#7284#
b. it has 2 option there..
UART (MODEM/PDA)
USB (MODEM/PDA)
c. For USB. select the PDA.if it already selected to PDA. reselect it by select MODEM and then PDA again.. Only change the USB setting.. andthen press back. try reconnect
Credit goes to Legendhidde from Alliance-Rom !

airpd said:
Did that too.
Disconected every usb device i had plugged in, tried every usb port, and with debugging e/d ... it's driving me nuts.
Can it be a hardware problem ?
When i put it in download mode the pc detects it.
I have stock firmware XXALI5
SOLUTION to my problem:
a. key in the dialer *#7284#
b. it has 2 option there..
UART (MODEM/PDA)
USB (MODEM/PDA)
c. For USB. select the PDA.if it already selected to PDA. reselect it by select MODEM and then PDA again.. Only change the USB setting.. andthen press back. try reconnect
Credit goes to Legendhidde from Alliance-Rom !
Click to expand...
Click to collapse
Was just about to ask if you had backed the IMEI and forgot to put it back, since I saw your picture and it said Qualcomm and not Samsung.

Tried reinstalling Kies and all, it did not work. Then called Samsung and they said that I need to send the phone to them for a software update. My old firmware was LI5 and the phone is stock.
What I did was, downloaded the latest carrier firmware from samfirmware and flashed it with Odin. Now no more problems with Kies and phone is not stated as modified. Still all original. Firmware now LI9.
Hope that helps
Saved me the hassle sending the phone to Samsung.
Sent from my GT-I9305 using xda app-developers app

CalInTheZone said:
I get this error message when connecting via USB that the phone is not supported by Kies 2.0 and the phone is brand new and completely stock. Should I return it?
Click to expand...
Click to collapse
Me too but im using Samsung Galaxy Tab 2 10.1 (GT-P5110) when i connect my tablet it says GT P5113 how do i fix this?

SOLUTION to my problem:
a. key in the dialer *#7284#
b. it has 2 option there..
UART (MODEM/PDA)
USB (MODEM/PDA)
c. For USB. select the PDA.if it already selected to PDA. reselect it by select MODEM and then PDA again.. Only change the USB setting.. andthen press back. try reconnect
![/QUOTE]
Your solution worked great for me!
thanks!

Please HElp, nothing is working for me , I tried all solutions from above all posts. I have samsung note 1 , n7000.please help friends

Administr4tor said:
Please HElp, nothing is working for me , I tried all solutions from above all posts. I have samsung note 1 , n7000.please help friends
Click to expand...
Click to collapse
This is the wrong forum .
jje