HD 7 getting hot after five minutes using - HD7 General

Hi I don't know anyone have same problem like me.I just got new HD 7 from tmobile and I have a issues phone getting hot after whatever talking on the phone or play phone five -ten minutes . You guys have same issues?!!if not I need to call tmobile to change new one.
(forgot to say the getting hot part r on The bottom of the back of the phone)

Its just the CPU its Not a defect this is how all of the hd7's are and how most 1ghz or higher phones are In fact the iPhone 4's cpu is underclocked to minimize the heat
Sent from my HD7 using XDA Windows Phone 7 App

is there any instance or any reported case where in the hd7's cpu overheated? or melted/toast/fried the cpu and some of the phones components?

If it overheats it shuts off and cant be turned on until it cools

a500lbmidgit said:
If it overheats it shuts off and cant be turned on until it cools
Click to expand...
Click to collapse
thanks for reply but my question is this normal??! is it happen to all hd7? if not I need to call tmobile and get the new one.

Don't worry about it unless it reboots or you can't even touch it due to the heat. HTC stated on their official help site that the HD7 will get warm under heavy usage. I believe the problem was also present on the HD2 due to HTC's lack of a more efficient cooling process.

Same thing happens to my hd7 its rebooted a couple of times
Sent from my HTC HD2 using XDA App

If it reboots, you might want to get a replacement.
DroidFreek said:
Same thing happens to my hd7 its rebooted a couple of times
Sent from my HTC HD2 using XDA App
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Click to collapse
Sent from my HTC Glacier using XDA App

enoch861 said:
If it reboots, you might want to get a replacement.
Never got any insurance though
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Sent from my HTC HD2 using XDA App

You don't need one.
If you have t mobile, just call them and explain that the phone is frustrating you. They'll send you a replacement
DroidFreek said:
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
Sent from my HTC Glacier using XDA App

It's that's easy
Sent from my HTC HD2 using XDA App

Yup!
Worst they can say is no. but I bet you big money they'll send you a new phone
DroidFreek said:
It's that's easy
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
Sent from my HTC Glacier using XDA App

Mine just went went hot after 15 min use geochaching and fried my sim - had to get a replacement

Hi, im having exactly the same problem as you. After i did re-flashing to custom rom(deep shining), i left my phone charging at night(usb charging) until morning. My phone started to heat, not on battery side, it is at the bottom side.
The effect was heating all the time with battery 100% full charged will gone within 15minutes. I try all the way by reflashing diff. kind of custom ROM. But now i have original SPL with legit Mango. Still not changing anything.
Those symptoms are really come from processor problem?

Related

From HTC Care

Hello Friends... I saw many people having this problem with their phones... The problem was battery charging stuck when it reaches x% (x might be 85 or 87 or 90 whatever mine is 87%). I tried bump charging, tried to calibrate battery several times, etc etc but nothing works... So i decided to take help of HTC Care and i get back to stock and i take my phone to htc... they registered my complaint... The Engineer named this problem as Battery Not Charging Physically... They kept my phone for a week.. after 2-3 days a call came from HTC to tell exact repairing amount of phone... According to HTC Engineers the problem is with motherboard and it costs 8590 INR... So i didn't repaired my phone...So there is no worth to repair phone...and say Bye bye to Green LED... lolzz... If any one solved this problem on there own then plz share ua exp so others can solved them too... Thank You..
AW: From HTC Care
You can flash several roms and hope for the best
Sent from my HTC Incredible S using xda app-developers app
Silversniper said:
You can flash several roms and hope for the best
Sent from my HTC Incredible S using xda app-developers app
Click to expand...
Click to collapse
Seems legit.
Hopes die last, I think it is called... (and it is also an awesome band that's not really by point)
Sent from my Incredible S using xda app-developers app
Have you tried with another battery? Because they have a chip that prevents overcharge. Maybe this has a defect.
Sent from my HTC Incredible S using xda app-developers app
pec0ra said:
Have you tried with another battery? Because they have a chip that prevents overcharge. Maybe this has a defect.
Sent from my HTC Incredible S using xda app-developers app
Click to expand...
Click to collapse
Yeah i used my Brother's desire s battery bt nothing changed...it charges upto 90 ...
Sent from my LT18i using Tapatalk 2
shiromau said:
Yeah i used my Brother's desire s battery bt nothing changed...it charges upto 90 ...
Sent from my LT18i using Tapatalk 2
Click to expand...
Click to collapse
And probably htc tried it with another battery too if they tried the least to repair your phone... After a few thought I think my question was stupid
Sent from my HTC Incredible S using xda app-developers app
Had same problem for sure! Bought a new battery and now it charges up, and the battery life just amazing
Sent from my Incredible S using XDA
Marjuuus said:
Had same problem for sure! Bought a new battery and now it charges up, and the battery life just amazing
Sent from my Incredible S using XDA
Click to expand...
Click to collapse
okej
shiromau said:
Hello Friends... I saw many people having this problem with their phones... The problem was battery charging stuck when it reaches x% (x might be 85 or 87 or 90 whatever mine is 87%). I tried bump charging, tried to calibrate battery several times, etc etc but nothing works... So i decided to take help of HTC Care and i get back to stock and i take my phone to htc... they registered my complaint... The Engineer named this problem as Battery Not Charging Physically... They kept my phone for a week.. after 2-3 days a call came from HTC to tell exact repairing amount of phone... According to HTC Engineers the problem is with motherboard and it costs 8590 INR... So i didn't repaired my phone...So there is no worth to repair phone...and say Bye bye to Green LED... lolzz... If any one solved this problem on there own then plz share ua exp so others can solved them too... Thank You..
Click to expand...
Click to collapse
In addition to the issue you mentioned about battery not charging beyond a certain percentage, did the battery also drain faster?
I have the x% issue and the battery drains fast adding to the woes
AW: From HTC Care
Splux said:
Seems legit.
Hopes die last, I think it is called... (and it is also an awesome band that's not really by point)
Sent from my Incredible S using xda app-developers app
Click to expand...
Click to collapse
It is called hopes dies last, and I love their album throne to the wolves :3
Btt I had this issue too but back on old sense 3.5 Rom everything works well
Sent from my HTC Incredible S using xda app-developers app
Silversniper said:
It is called hopes dies last, and I love their album throne to the wolves :3
Btt I had this issue too but back on old sense 3.5 Rom everything works well
Sent from my HTC Incredible S using xda app-developers app
Click to expand...
Click to collapse
sense 3.5 or sense 3.6 the official one???
i already tried official sense...
AW: From HTC Care
shiromau said:
sense 3.5 or sense 3.6 the official one???
i already tried official sense...
Click to expand...
Click to collapse
Sense 3.5 Virtuous Affinity as example
Sent from my HTC Incredible S using xda app-developers app

I have problems with the HTC one

I have the HTC one and have such problems.
Build quality just sucks.
Screen sucks because there is a scratsh in it now I had the optimus black with no gorrila glass with no scratches :/ .
Sometimes I send a sms and I send 1 sms.
But the person I sms to said he had it 2 or 3 times .
Input of charging sucks almost broken :/ .
Idunno why but I never lat him fall or anything else I really take care of it.
And already 2 times he didnot charge :/ .
So if I'm lucky I'm gonna change it to a sgs4 or what do you people think about it?
Sent from my HTC One using xda premium
Btw And sometimes my mobile network doesnot work
Sent from my HTC One using xda premium
That's a super bad luck you're having. I never experience any problem stated by you (yet). Get a replacement.
Sent via my HTC One™ using XDA Premium
Idunno I'm thinking maybe the sgs4 or not
Sent from my HTC One using xda premium
Since now my mobile network doesnot work at all did a hard reset but Nothing :/
My battery life is now so bad my phone is almost dead and I didnot do anyrhing special I can do it with the phone 15 hours but now not almost 5 :/
Idunno what happend.
Sent from my HTC One using xda premium
MrKudinGTO said:
That's a super bad luck you're having. I never experience any problem stated by you (yet). Get a replacement.
Sent via my HTC One™ using XDA Premium
Click to expand...
Click to collapse
The problem is I'm on vacation and I'm mid august at home again :/
Sent from my HTC One using xda premium
androidjel said:
The problem is I'm on vacation and I'm mid august at home again :/
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I`am super happy with the One running ARHD 12.1 and stock kernel. Ruuning smoothly and fast, good batterylife and great radio reception. Maybe you have a somehow faulty device.
I think he's just trying to stir up trouble, as it would be extremely unlikely for all of these things to happen, no way would his battery be draining that badly, and he keeps mentioning the S4, so just leave him to it
Matt said:
I think he's just trying to stir up trouble, as it would be extremely unlikely for all of these things to happen, no way would his battery be draining that badly, and he keeps mentioning the S4, so just leave him to it
Click to expand...
Click to collapse
I'm not making this up I just love HTC devices but it's just tru I was just shocked but idont want the same again like now that I would get a HTC like this.
I had HTC before many times but Idunno because I heard that some people send it to the repair shop and sometimes it's better sometimes is the same of whorse so Idunno.
Sent from my HTC One using xda premium
androidjel said:
I have the HTC one and have such problems.
1-Build quality just sucks.
2-Screen sucks because there is a scratsh in it now I had the optimus black with no gorrila glass with no scratches :/ .
3-Sometimes I send a sms and I send 1 sms.
But the person I sms to said he had it 2 or 3 times .
4-Input of charging sucks almost broken :/ .
Idunno why but I never lat him fall or anything else I really take care of it.
And already 2 times he didnot charge :/ .
So if I'm lucky I'm gonna change it to a sgs4 or what do you people think about it?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
2- in my findings phone A is not more likely to scratch then phone B. Its all based on time, use, situation and pressure. If your Optimus was in the situation the One was in then it would have scratched as well.
3- this is a network issue. Me and a friend with an iPhone were in a low signal room. She has AT&T I have T-Mobile. I started receiving double texts from a friend she didn't. A few minutes later she started receiving them as well from different people. Its a network issue plain and simple. Likewise with your second post I would get a new SIM it sounds like it may be detective.
4- if its really broken (only use the official HTC charger and cord to test) contact seller/HTC for a replacement.
1- being an all metal device the One has higher standards then a plastic device. The 'defects' the One has such as gap are still well below the tolerances used for plastic devices. Even with all that the build quality is still leaps and bounds better than 99% of android devices. I think your feeling is based on your other perceived issues.
Sent from my Nexus 10 using Tapatalk HD
altimax98 said:
2- in my findings phone A is not more likely to scratch then phone B. Its all based on time, use, situation and pressure. If your Optimus was in the situation the One was in then it would have scratched as well.
3- this is a network issue. Me and a friend with an iPhone were in a low signal room. She has AT&T I have T-Mobile. I started receiving double texts from a friend she didn't. A few minutes later she started receiving them as well from different people. Its a network issue plain and simple. Likewise with your second post I would get a new SIM it sounds like it may be detective.
4- if its really broken (only use the official HTC charger and cord to test) contact seller/HTC for a replacement.
1- being an all metal device the One has higher standards then a plastic device. The 'defects' the One has such as gap are still well below the tolerances used for plastic devices. Even with all that the build quality is still leaps and bounds better than 99% of android devices. I think your feeling is based on your other perceived issues.
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
First off all
I always had a good signal never problems somehow now he even doesnot wanna connect I putted my SIM card I'm my other phone and it worked so that's number one.
About my usage I'm really secure and look after how I'm using them my optimus black has fallen 3 times really bad but not scratshes with no gorrila glass so thats just weird for me.
About charging I always use the one of htc.
And my battery life is no 4 hours my bad sorry it's 8 but it's still lower than first (ididnot upgrade to 4.2.2)
And first I could minimum 14 hours
At least Idunno if the black one is better build maybe I could change it to that version.
And just about HTC one people Iknow face problems to it's just I don't wanna buy a phone For 550 euros what has this problems it's just not acceptable that's my opinion because idont wanna send my phone back to a service center and wait 3 weeks or a month For a new one or fixed .
Sent from my HTC One using xda premium
Idk why you expect xda to tell you whether to keep the phone or not...
a box of kittens said:
Idk why you expect xda to tell you whether to keep the phone or not...
Click to expand...
Click to collapse
I just asked if people have this problem to Because Idunno what to do is best
Sent from my HTC One using xda premium
My phone has no problems other than having to keep an eye on the battery. I keep screen brightness low and use the power saver and it's fine. The phone is fast and works great. It really sounds like you have a defective unit that you should exchange for another. Best of luck.
Sent from my HTC One using xda app-developers app
androidjel said:
idont wanna send my phone back to a service center and wait 3 weeks or a month For a new one or fixed .
Click to expand...
Click to collapse
It only takes a week Done it twice with this phone
Matt said:
It only takes a week Done it twice with this phone
Click to expand...
Click to collapse
Problrm is im on vacation so im mid August home again :/
Sent from my HTC One using xda premium
Btw could you change to the black model ithink that model as no faults or am i wrong?
Sent from my HTC One using xda premium

Need some advice

Hey guys and girls of the xda community
I just wanted some advice on flashing a custom rom if possible?
My doubts and concerns arose when my first HTC one wouldn't charge whatsoever, and since then I'm a little bit sceptical about flashing a custom rom in case it happens again in which case HTC or my network provider won't replace my phone again.
Is the whole "not charging" thing related to hardware or software?
Just wanted some advice before I get back "in the game" for the want of a better phrase
Thanks guys and girls
Sent from my HTC One using XDA Premium HD app
speedyjay said:
Hey guys and girls of the xda community
I just wanted some advice on flashing a custom rom if possible?
My doubts and concerns arose when my first HTC one wouldn't charge whatsoever, and since then I'm a little bit sceptical about flashing a custom rom in case it happens again in which case HTC or my network provider won't replace my phone again.
Is the whole "not charging" thing related to hardware or software?
Just wanted some advice before I get back "in the game" for the want of a better phrase
Thanks guys and girls
Sent from my HTC One using XDA Premium HD app
Click to expand...
Click to collapse
I've had my One 5 months now and when I got it I vowed to keep it stock.... a week later I was up and running with ARHD and have run every version since then without any charging issues. Don't know if this will help your decision.
rider5512 said:
I've had my One 5 months now and when I got it I vowed to keep it stock.... a week later I was up and running with ARHD and have run every version since then without any charging issues. Don't know if this will help your decision.
Click to expand...
Click to collapse
Thanks buddy I was running viperROM when the charging issue started and I'm a bit apprehensive lol
Sent from my HTC One using XDA Premium HD app
speedyjay said:
Thanks buddy I was running viperROM when the charging issue started and I'm a bit apprehensive lol
Sent from my HTC One using XDA Premium HD app
Click to expand...
Click to collapse
Yeah I can understand that but my thinking is if it was rom related it would be all over the place here
rider5512 said:
Yeah I can understand that but my thinking is if it was rom related it would be all over the place here
Click to expand...
Click to collapse
So you reckon it was hardware related??
Sent from my HTC One using XDA Premium HD app
I don't think I could ever blame a charging issue on a ROM. And if it was somehow related you'd see it posted all over.
Sent from my HTC One using Tapatalk 4
speedyjay said:
So you reckon it was hardware related??
Sent from my HTC One using XDA Premium HD app
Click to expand...
Click to collapse
I can't say one way or the other to be 100% sure.... wait and see who else reponds
I got my one in March 2013, flashed it to death, including GPe conversion.
Then after many months I got a charge problem.
Phone would charge extremely slowly when screen on, no more than 200 to 300mA.
My first thought was I had caused with error in flash. I had two genuine HTC charger, one new with HTC One and other from One X. Swapping chargers didn't help.
Eventually ordered another genuine HTC charger and cable,result charges at 800 to 900+ mA when screen on.
Problem solved: cost £16 ($25)
Sent from my HTC One using xda app-developers app
I have messed with with roms and jailbreaks a ton and have never had any issues that made me think I broke it. You probably had a hardware issue and were just hypersensitive. There are some software options on a few of the roms to allow quick charging. I bet you 10 to one you had a legit hardware issue or your charging gear was bad. The cords break all the time around the entrance to the phone....iphone android doesnt matter. They all fail to reenforce these areas of the chords. I would start there.
Sent from my HTC One using XDA Premium 4 mobile app

HTC's service is s...

After having my HTC One for 2 weeks I encountered a problem with charging my phone. So arranged a HTC repair. Packaged the phone with ALOT of bubblewrap and boxes. Phone took quite awhile to be repaired and sent back (15 days). After receiving phone back I noticed the HTC repair centre had damaged my phone had scratches and dings around camera speaker grilles and Usb port area. Plus my Bluetooth has not worked properly since disconnects from connected devices, won't auto connect or if I try manual connect my phone crashes. I have pushed so hard for a resolution to this but they are useless and after a month they have send they will repair my phone but really I expected a lot more apologies and new phone. What other great experiences have people had? Thanks
Sent from my HTC One using XDA Premium 4 mobile app
I don't have much to add but what charging problem did you encounter? Also why didn't you just return the phone were you purchased it? Most stores give you 30 days to return the phone if you have any issues. And my last question is exactly what does the title of this thread intends to say?
Sent from my HTC One using xda app-developers app
From my experience and most I've heard the title is obvious for that. I bought the phone brand new 2nd hand so was not in my name etc. And Usb port was faulty and would take ages to charge would put phone on charge at night wake up in morning and it would reach about 80% max
Sent from my HTC One using XDA Premium 4 mobile app
nathlynn22 said:
From my experience and most I've heard the title is obvious for that. I bought the phone brand new 2nd hand so was not in my name etc. And Usb port was faulty and would take ages to charge would put phone on charge at night wake up in morning and it would reach about 80% max
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Just a note I had a similar issue and it turned out to be a faulty charging cable and the phone was actually working perfectly fine.
Sent from my HTC One using xda app-developers app
I bought four HTC cables on eBay orginal ones. All the same but they sorted the problem. Only reason I had so many problems with them is because they damaged my new phone mate
Sent from my HTC One using XDA Premium 4 mobile app
Sorted now they gave me a new htc one promised to send back my phone with new front but didn't so complained and gave me a new phone. Thanks
Sent from my HTC One using XDA Premium 4 mobile app

When charging my phone the plug burnt and melted

Last night I forgot to charge my phone, so I plugged it in on the way to work and notice the charge light went out on the phone and when I checked the plug to see if it came out out was hot and melting. When I got to the job I plugged it in with a wall charger thinking the car charger went bad and it was doing the same thing. I figured I'll turn the phone off to save my battery to transfer stuff to the computer when I get home to take it to sprint, I decided to try it again while it was off and now it's not doing it even now I turned the phone back on.
In running the latest 42one rom no custom kernel, I guess whatever was going on isn't happening because it rebooted now.
Anyone ever experience this issue, now I'm afraid to leave it plugged in when I go to bed if it happens again, there isn't no point in taking it to sprint because I'm not able to show them what was happening.
Sent from my HTC One using XDA Premium 4 mobile app
josh030181 said:
Last night I forgot to charge my phone, so I plugged it in on the way to work and notice the charge light went out on the phone and when I checked the plug to see if it came out out was hot and melting. When I got to the job I plugged it in with a wall charger thinking the car charger went bad and it was doing the same thing. I figured I'll turn the phone off to save my battery to transfer stuff to the computer when I get home to take it to sprint, I decided to try it again while it was off and now it's not doing it even now I turned the phone back on.
In running the latest 42one rom no custom kernel, I guess whatever was going on isn't happening because it rebooted now.
Anyone ever experience this issue, now I'm afraid to leave it plugged in when I go to bed if it happens again, there isn't no point in taking it to sprint because I'm not able to show them what was happening.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Really going to claim things melted without posting any pictures?. come on!
felacio said:
Really going to claim things melted without posting any pictures?. come on!
Click to expand...
Click to collapse
what reason does the guy have to lie? I don't get it?
jblaze10 said:
what reason does the guy have to lie? I don't get it?
Click to expand...
Click to collapse
Never seen this guy around here before so I have to assume he is a Samsung troll until he posts the pic
Sent from my GT-N5110 using Tapatalk 4
FrozenRiff said:
Never seen this guy around here before so I have to assume he is a Samsung troll until he posts the pic
Sent from my GT-N5110 using Tapatalk 4
Click to expand...
Click to collapse
oh so he is just trying to spread crap. my bad, im so naïve! haha thx!
I was just messing around and wanted to see pics, honestly.. lol
Sent from my HTC One using Tapatalk
felacio said:
I was just messing around and wanted to see pics, honestly.. lol
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
This is the internet, where everything is made up, and the points don't matter... Wait that's whose line...
Sent from my HTCONE using xda app-developers app
josh030181 said:
Last night I forgot to charge my phone, so I plugged it in on the way to work and notice the charge light went out on the phone and when I checked the plug to see if it came out out was hot and melting. When I got to the job I plugged it in with a wall charger thinking the car charger went bad and it was doing the same thing. I figured I'll turn the phone off to save my battery to transfer stuff to the computer when I get home to take it to sprint, I decided to try it again while it was off and now it's not doing it even now I turned the phone back on.
In running the latest 42one rom no custom kernel, I guess whatever was going on isn't happening because it rebooted now.
Anyone ever experience this issue, now I'm afraid to leave it plugged in when I go to bed if it happens again, there isn't no point in taking it to sprint because I'm not able to show them what was happening.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I actually did have this happen to me. It was serve melting but it was extremely hot to where it was uncomfortable to touch. I reported it to HTC got a new charger and all has been well since. I was running Bad Boyz and have no idea what the heck happened. I had it charging over night. I'll find the wall piece and upload a pic in the am to show. Hopefully the damage will show well.
Sent from my HTCONE using Tapatalk
I don't get it?
The OP probably was using the OEM charger, so I think this is a rarity, but a word of caution to everyone: Not all USB chargers are made the same. You should only use high quality OEM charges for your phones, there's no reason to have a fire hazard to save a couple bucks on a charger.
This happened to me a couple of days. I got to work and plugged it in as usual. After a few minutes i noticed the red light went out. I noticed the bottom of the phone was really warm so i unplugged it and the tip of the charger burnt the crap out of my fingers.
I tried other charges and they didn't work and my Mophie won't charge my phone anymore so just like the OP, I ran a Nandroid back-up along with a Titanium back-up preparing to have to swap it out and then having to worry about getting it s-off'd.
As of today, it's charging with another charger but i did scrape the charging port with a needle because it looked like it might have had some char on it.
Fingers crossed!
Sent from my HTC Butterfly s using xda app-developers app
---------- Post added at 09:22 PM ---------- Previous post was at 09:17 PM ----------
Oh and this isn't a "Butterfly" whatever that is; that started happening after flashing ViperOne.
Sent from my HTC One using xda app-developers app
Here's the pictures of burnt charger, still had problems charging with new charger, getting a replacement phone tomorrow.
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Here's another
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felacio said:
Really going to claim things melted without posting any pictures?. come on!
Click to expand...
Click to collapse
There's the pics
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josh030181 said:
There's the pics
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Click to expand...
Click to collapse
Alright man, fair enough. Were you rooted on a custom rom and kernel tho?
Sent from my HTCONE using Tapatalk
FrozenRiff said:
Alright man, fair enough. Were you rooted on a custom rom and kernel tho?
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
Yea, on 42one Rom with the kernel that's built in that Rom that I believe is stock.
Sent from my HTCONE using XDA Premium 4 mobile app
That's not the OEM charger thus the issue. When I used a cheap charger with my old HTC HD7 it some how was corrupting the digitizer causing the screen to stutter not allowing me to unlock
Sent from my HTCONE using xda app-developers app
allied_jjw said:
That's not the OEM charger thus the issue. When I used a cheap charger with my old HTC HD7 it some how was corrupting the digitizer causing the screen to stutter not allowing me to unlock
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
That's most likely attributed to a bad ground on the charger
Sent using telepathy
benmatlock said:
That's most likely attributed to a bad ground on the charger
Sent using telepathy
Click to expand...
Click to collapse
Most likely a bad rectifier that's allowing some noise on the (what should be) clean DC.
Dirty DC will cause all sorts of ugly on a digital device.
Sent from my HTCONE using XDA Premium 4 mobile app
I had a similar problem with my first One. I was charging it on a crappy work computer, and one of the points got zapped. I could still charge my phone from a plug-in, but it wouldn't connect to any computer. $50 later (thanks Sprint), I had a brand new phone. That I may or may not have promptly bricked.
Sent from my HTC One using Tapatalk

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