Help! Data/LTE Stopped Working - Motorola Droid Bionic

So I used the one click root method last night, no problems. Today I restored some (maybe a dozen) apps using titanium. All were noramal apps with the exception of the sms storage and the beta tether. I never ran the tether.
All of a sudden my phone has no internet connection. I rebooted, tried airplane mode, nothing.
Background: Reasonably knowledgable, came from a droid x, loaded many ROMs, did some SBFs, never bricked, never had a big problem.
Any help would be VERY VERY appreciated

Try turning off the phone and removing the battery for 30 seconds, then try booting back up and seeing if that does anything.

Thanks for the quick reply. A battery pull did not work, fortunately I did a factory reset and my data works again.
So I'm not sure which part of my very short time using the phone was the culprit, but the phone did not like one of my old apps/settings.
I'll update if I gain more insight.

Did you restore a Titanium backup from another phone? If so that was probably the culprit.

I did, from my Droid X, but I hand selected user apps+data. I did not restore system data.

I know you said you tried a battery pull, have you tried reseating the sim card/ sd card as well?

i'm not sure, that could possibly work. i did a factory reset and that did the trick.

My Bionic did the same thing after I did Motorola one-click root last night and I restored my apps and data (from DROID2) using titanium. This morning after I drove away from home and lost wifi - no data - 4g or otherwise. After freaking out for a while and trying to figure how to exchange a 24 hour old rooted Bionic, I found that the toggle switch for data was disabled in settings.
Turned data on and LTE was back. The speed is astounding.
Sent from my DROID BIONIC using XDA App

FLNole said:
My Bionic did the same thing after I did Motorola one-click root last night and I restored my apps and data (from DROID2) using titanium. This morning after I drove away from home and lost wifi - no data - 4g or otherwise. After freaking out for a while and trying to figure how to exchange a 24 hour old rooted Bionic, I found that the toggle switch for data was disabled in settings.
Turned data on and LTE was back. The speed is astounding.
Sent from my DROID BIONIC using XDA App
Click to expand...
Click to collapse
Which specific setting was it? I see it mentioned in the about phone area, but didnt find the option you spoke of.
Nevermind...found it! Battery&Data Manager>Data Delivery for anyone else that has this problem

So i found the exact culprit. It was restoring my SMS/MMS messages from my Droid X.
I restored the data only from the sms/mms storage and it kills the data services. Unfortunately the fix above does not work for my problem as the data was alrady checked on.
The only fix is factory wipe

cobrax333 said:
So i found the exact culprit. It was restoring my SMS/MMS messages from my Droid X.
I restored the data only from the sms/mms storage and it kills the data services. Unfortunately the fix above does not work for my problem as the data was alrady checked on.
The only fix is factory wipe
Click to expand...
Click to collapse
i used MyBackupPro to restore over 5000 sms messages from my Droid X to my Bionic and i did not experience any interruption of the data service...

Related

No Data after flashing roms, this is probably a stupid question...

Okay so over the past few days I've been flashing a bunch of diff roms to see what I like. I've had a constant problem with getting mms to work on any of them. Well I was doing all of this from home and always had wireless to use for data, hence I used it.
Tonight, however, after flashing a few diff roms I found out I didn't have a data connection at all. Tried a couple diff cm6 nightlies and the blackmod of cm6, and after flashing the only way I can access the internet is through wi fi. Otherwise I got nothing.
Sooo, maybe my mms problem was just this all along or maybe not. Anyway, what could be the cause of losing all data connectivity. Phone says it's connected in status. And the widgets somehow magically update. But the browser, market,mms, etc don't work at all.
I'm gonna flash the 0.7 aospmod and see what happens. Any help you can offer is appreciated.
And yes, I might just be an idiot. Forgive me.
Just flashed aospmod v.07 and same ****. No data connectivity.
What gives? I feel stupid.
a guess
possible APN settings issue, did you flash back to a 2.1 sense rom, and try an Over The Air activation and update profile?
I honestly don't know but thats a guess... I use my phone with pageplus (verizon) and editing my APN settings is what fixed it for me.
Ruu. Started fresh.
Everything seems to be okay.
Thanks.
This happens on a lot of roms. I've found to fix it all u have to do is toggle on and off either or both airplane mode and moblie network.
I found having to open browser and put in my cell number b4 sprint data would work, also prl update works for me.
Sent from my HERO200 using XDA App
I had this happen to me (including all bars showing and things refreshing) and spent several hours working on it only to determine the only solution was to RUU and start over....but its faster this time around because you have nandroids....just flash one after you re root from before you lost data (if you have one) and if not, back up your apps and data with titanium backup or mybackup pro...
(I had tried all the things listed in the previous posts....not saying they wont work for you, but in my case, they didn't)
Sent from my HERO200 using XDA App

Data Drop/Mobile Network Issues

Well, this has been happening for about two days now. My mobile network will drop out and I have to toggle airplane mode to get it back - only to have it drop about 5 minutes later. It's getting really annoying. I am rooted, but that is it. Nothing is frozen or removed.
Anyone else having this issue? I'm wondering if it's Verizon in my area. I'm going to SBF (FTZ) later tonight to see if it fixes it.
Thanks.
EDIT: Not Verizon. Other work peeps who have Verizon have perfect service.
Does anybody know the *228 way of activating a SIM based phone? I'm guessing it has to do with flashing the radio FTZ file via RSDlite.
Also bumping this. Data seems to drop whenever the screen shuts off. I have zero applications installed that would do this - plus I checked my battery and data settings.
I noticed this also. Sometimes it just drops out and airplane mode will get it to jump back on data. I also have a Thunderbolt which doesn't have this issue so it not a problem with service/towers. I had this issue on the earlier builds of gingerbread Roms for the OG Droid but I'm not sure how the Dev's addressed it. In time I'm sure it will get worked out. There is no way of reactivating 4G LTE phones as they "reactivate" every time you reboot the phone. *228 is strictly for 3G phones as you most likely already know but the only similar solution is a reboot.
stedrocklp said:
I noticed this also. Sometimes it just drops out and airplane mode will get it to jump back on data. I also have a Thunderbolt which doesn't have this issue so it not a problem with service/towers. I had this issue on the earlier builds of gingerbread Roms for the OG Droid but I'm not sure how the Dev's addressed it. In time I'm sure it will get worked out. There is no way of reactivating 4G LTE phones as they "reactivate" every time you reboot the phone. *228 is strictly for 3G phones as you most likely already know but the only similar solution is a reboot.
Click to expand...
Click to collapse
Yep, know that about the *228. Probably going to FTZ tonight - the full one. Hopefully this fixes it. I'll report back.
mistawolfe said:
Well, this has been happening for about two days now. My mobile network will drop out and I have to toggle airplane mode to get it back - only to have it drop about 5 minutes later. It's getting really annoying. I am rooted, but that is it. Nothing is frozen or removed.
Anyone else having this issue? I'm wondering if it's Verizon in my area. I'm going to SBF (FTZ) later tonight to see if it fixes it.
Thanks.
EDIT: Not Verizon. Other work peeps who have Verizon have perfect service.
Click to expand...
Click to collapse
This might fall into one of Verizon's list of known bugs for the bionic at release.
"Subcategory: 4G/3G Service - Data Connectivity *Marginal 4G to 3G transition: Loss of data connectivity - The device may display 3G service indication but no data connections are possible. Short term work around: The user will need to power cycle the device or enable/disable Airplane Mode. Planned Resolution: A fix for this issue is under review and will be included in the first post launch maintenance release software for this device. The tentative release date is early November 2011."
Sadly this is a known issue and was told this by a verizon engineer AFTER buying the phone. Data drops and data loses will be part of the ota that is suppose to be released eventually, couldn't give me an eta though. Personally I have had the issue when switching from 3g to 4g, example would be driving to work. Sometimes you need to simply turnoff then on the radio (easiest to use airplane mode widget) to get it to reconnect but in some extreme cases a complete factory reset/wipe is needed. That is what happened in my case. If I would have known that this was going to be the case I probably would have gotten the Dinc2 but oh-well, refuse to pay restocking fee.
This happens all the time for me, usually when I first wake up or when I've been on WiFi for a while with data off. I've gotten around this issue (reliably and without powering down or airplane mode toggling 20 times) by:
1) Disabling Juice Defender (temporarily) so that my data will run even with WiFi 2) Ensuring that data is enabled (in Settings)
3) Dialing *#*#4636#*#*
4) Opening "Phone", then tapping "Turn off Radio" at the bottom of the page
5) Tapping "Turn on Radio" again
6) Hitting Back or Home to get back to your home screen
In just a moment, when the radio comes back up, you should find Mobile Data re-enabled. I know Airplane mode should do the same thing, but I've found this more reliable and quicker.
Edit: Turns out that I was using a bad airplane mode widget. When I started using Widgetsoid, Airplane mode worked fine, no need for debug mode. Ignore the above
I read on another forum that it depends on the phone, so I took mine back to Verizon after multiple episodes of losing data until I restarted the phone. They were reluctant to exchange it and said there was a 90% chance that I'd still lose data due to switching between 3g/4g. The rep said that all of their 4g phones did it. I stuck to my guns and got a replacement. A week later I haven't lost data once. Maybe I've just gotten lucky, maybe it's just coincidence, but my experience certainly seems to back up the conclusion that not all Bionics have the problem.
I actually heard that and did the same thing as well and after receiving the new phone all was great for about 3 days then I had a total loss of data, no 3g or 4g and no way to get it back.. That's when I was told to perform a factory reset. Only way to fix it. So I said screw it and rooted my phone and now keep nandroid backups. I hope you have better luck then me... Cross those fingers.
Sent from my DROID BIONIC using XDA App
wanderfowl said:
This happens all the time for me, usually when I first wake up or when I've been on WiFi for a while with data off. I've gotten around this issue (reliably and without powering down or airplane mode toggling 20 times) by:
1) Disabling Juice Defender (temporarily) so that my data will run even with WiFi 2) Ensuring that data is enabled (in Settings)
3) Dialing *#*#4636#*#*
4) Opening "Phone", then tapping "Turn off Radio" at the bottom of the page
5) Tapping "Turn on Radio" again
6) Hitting Back or Home to get back to your home screen
In just a moment, when the radio comes back up, you should find Mobile Data re-enabled. I know Airplane mode should do the same thing, but I've found this more reliable and quicker.
Click to expand...
Click to collapse
Easier way is simply toggling airplane mode instead of going into debug
Sent from my DROID BIONIC using XDA App
itjohn said:
Easier way is simply toggling airplane mode instead of going into debug
Sent from my DROID BIONIC using XDA App
Click to expand...
Click to collapse
Yeah, I realized that the widget I was using wasn't really toggling it. Switching to Widgetsoid made airplane mode work like a charm. Thanks for inspiring me to follow up a bit
Bionic 3g/4g is not working (DROP) "FIX"
After searching around a few days for solution n test many apk and many many methods... Finally found the fix.
Just download "BionicTCP" from market (Play Store) (REQUIRES ROOT), and click on "Large TCP Buffers". It makes my Bionic xt875 3G/4G NO DROP AT ALL.
*BionicTCP : https://play.google.com/store/apps/details?id=com.spirilis.bionictcp
or directly from : http://spirilis.net/junk/android/BionicTCP.apk
By: SPIRILIS
good ideas.
Wow i wish i would of found this ages ago... works great, better signal no drops so far... ill update after a week or so...
Sent from my DROID BIONIC using Tapatalk 2
Does this solve or do anything for 4g network performance and drops?
Sent from my DROID BIONIC using XDA
I've been having this problem ever since Verizon began pushing out .905 update, almost as they are trying to force me to update.
Sent from my DROID BIONIC using XDA
I'm running .905 now and still sticked by this prob...until using this app for every start of my bionic.

[Q] Droid 4 connection issues

Has anyone else noticed their DROID 4 dropping data connectivity seemingly randomly and requiring a reboot to pick it back up? I know that I am...and I'm wondering if Motorola can't make it hang onto a data connection how hash is ever going to mmake it work right.
I haven't had any issues with data at all... LTE/3G handoffs work perfectly and everything ...And no worries, I am confident the data issues will be sorted out on the ics builds!
I have them issues. If connected via wifi no problem. But still wont be connected to the network. Requires a reboot to aquire network back
Sent from my DROID4 using xda premium
podspi said:
I haven't had any issues with data at all... LTE/3G handoffs work perfectly and everything ...And no worries, I am confident the data issues will be sorted out on the ics builds!
Click to expand...
Click to collapse
Are you running on a rooted DROID 4 with safe strap installed? Just trying to narrow down the possibilities.
For the record.
Rooted and safestrap installed running stick
Sent from my DROID4 using xda premium
liquidoc said:
Are you running on a rooted DROID 4 with safe strap installed? Just trying to narrow down the possibilities.
Click to expand...
Click to collapse
Rooted stock, no safestrap.
Though I doubt safestrap is causing data issues, or fixing them for that matter.
While I do plan on flashing some custom ROMs at some point, I have to admit that I'm very happy with the stock rom. Performance is very good, smart actions are actually pretty great (though there are of course 3rd party apps that do the same thing), and the camera app works pretty well.
My only complaint are the window transitions, blech. Yea, you can disable them, but then all the eye candy goes away completely! Ah Moto, why no middle ground?
I have had data connection issues on all the ICS ROMs but data on stock has been pretty solid.
Did you just port your number from another carrier to verizon? I had the same issue plus some and called verizon and they fixed it on their end. Hope this helps.
Sent from my DROID4 using XDA
I had a few problems with my data just going out for a few minutes on the stock rom. I would be browsing the web, and then a page would just not load. I noticed my signal indicator was grey and not blue, and thus I wasn't getting a data connection. I just waited a few minutes and it came back up.
I never really though too much into it because I expect these small things to happen on such a big wireless network.
deturbanator said:
I had a few problems with my data just going out for a few minutes on the stock rom. I would be browsing the web, and then a page would just not load. I noticed my signal indicator was grey and not blue, and thus I wasn't getting a data connection. I just waited a few minutes and it came back up.
I never really though too much into it because I expect these small things to happen on such a big wireless network.
Click to expand...
Click to collapse
This is exactly what happens to me. It almost seems like a session timing out and renewing but I don't have a clue how the LTE network works.
Had the same data issue.. went to Verizon store and got a new SIM card (free) and problems cleared right up. Evidently the old SIM card did not get activated properly in their system.
I'm also having connection problems from time to time. I'm in a 3G only area. I'm running a stock non-rooted phone. Usually, I can get the connection back with a reboot. It's still a pain in the ass, I shouldn't have to deal with. I've called Verizon a few times. Its like talking to a wall with them. They act like you are the dumbest person in the world. Hopefully the next update can clear this problem.
Sent from my DROID4 using xda premium
After dealing with this problem for over 2 months I finally found an answer.
I have had this problem since day 2 and after getting the run around several times at the Verizon store (They claimed it was because they were upgrading to LTE in the area, which they said we'd have within 1 month over 2 months ago) they told me there was nothing they could do and suggested I call tech support (I don't know why I didn't think of that). I called tech support and talked to a very helpful woman, after describing my problem to her she asked me what phone I had, she knew the issue right after I told her it was the Droid 4. She told me it was a well known issue with the Droid 4 and that they expect a patch to be released at the end of the month (July) that would address the problem. She said that some people have had temporary success with toggling airplane mode (this has never worked for me but rebooting a few times does) and that having WiFi on, even when your not connected, can knock your data connection out (I have been able to reproduce this once so far).
So that's it. Keep your WiFi off when you don't need it, reboot when you have problems, and hopefully it will be fixed at the end of July.
I'm very disappointed with my Verizon store. Some of the employees I talked to owned a Droid 4 themselves and said they had the same problem and still claimed it was tower work. Either they were misinformed, stupid, or they were lying to me (who wants to buy a broken phone).
My Droid 4 does this in 4G mode. I've read that it's due to the nature of SIM cards. The network constantly vets and authorizes the card's access. If this vetting fails, you get the "white out", as I call it. It might clear up on the next pass, or you might have to reboot. My "solution" is to keep it in 3G mode. As for getting a fix at the end of the month, I'm not holding my breath, as I've read that that's VZW's standard response to just get the customer to shut up and go away.
I've been having the data dropping issue as well for the past few weeks. Running stock GB, rooted with safe strap, but have yet to flash a custom ROM. I thought the issue might be because I'm on a legacy Alltel plan with PRL 14012, which is way outdated...
Well, today I believe I finally found the source of what was causing the issue for me personally, from an unexpected source...Flipboard.
I've found myself glancing at it a bunch at red lights when I'm driving, or sitting in a waiting room, etc. Today I was driving though, and noted towards the end of my trip that this was the first time in weeks the phone hadn't once lost it's data connection for the entire drive. After reflecting for a moment on what, if anything, was different about this excursion, the only thing I could come up with is that I hadn't used Flipboard since I left the house. Even though my initial reaction was to seriously doubt a respectable app like that could cause such an issue, I had nothing else to go on. So, for the hell of it, I picked up my phone and fired up Flipboard...
Within 5-10 seconds of clicking it...BAM...gray 4g icon and no data would load. Needless to say, I uninstalled Flip**** right away...then reinstalled so I could comment on it in the market, then uninstalled again, and haven't dropped data at all in the last several hours. I also took note that a guy with a Droid Razr Maxx left a comment complaining that Flipboard was actually causing random reboots for him.
I don't know if any of you have Flip**** installed, or why you're having similar data issues, but if any of you do happen to have it installed, try uninstalling from the phone...not the market. Then, turn your phone off, pull out the SD card and SIM for a moment or so, put them back in, power up the device, and see if that might possibly help alleviate the constant data dropping. If I find I start dropping data again, without Flipboard installed, I'll update this post. Good luck.
No Flipboard on my phone. I'm glad you found an answer to your problem though.
Tappin' and talkin' with Tapatalk.
I've been having problems since Verizon turned on 4G LTE in my area. Once a day I have to remove my SIM card. If I don't, the 4G is very unreliable. Could it be a bad SIM card? Or maybe the fact that they just activated it here and they're working out the bugs? Anyone have any ideas?
I also forgot to mention, I've got a Motorola XOOM 4G LTE And have had not one single connection problem since 4G went live in my area.
Sent from my DROID4 using xda premium
I just have the data connection issue when ever i flip on wifi then disable it .. a reboot is required for data to work again regardless if i force 3g or if i am trying to use lte.. guessing it is a software bug.. i never seem to have a connection issue if wifi wasnt used prior.
Sent from my DROID4 using Tapatalk 2
podspi said:
My only complaint are the window transitions, blech. Yea, you can disable them, but then all the eye candy goes away completely! Ah Moto, why no middle ground?
Click to expand...
Click to collapse
I know this thread and comment are old, but if you use Spare Parts, you can change the Window Transition speed to Fast and then your phone seems much faster/smoother. Don't mess with Window Animation speed if you want to keep th TV-like power off blip.
My Droid 4 Connection Issues
taintphuck said:
I've been having the data dropping issue as well for the past few weeks. Running stock GB, rooted with safe strap, but have yet to flash a custom ROM. I thought the issue might be because I'm on a legacy Alltel plan with PRL 14012, which is way outdated...
Well, today I believe I finally found the source of what was causing the issue for me personally, from an unexpected source...Flipboard.
I've found myself glancing at it a bunch at red lights when I'm driving, or sitting in a waiting room, etc. Today I was driving though, and noted towards the end of my trip that this was the first time in weeks the phone hadn't once lost it's data connection for the entire drive. After reflecting for a moment on what, if anything, was different about this excursion, the only thing I could come up with is that I hadn't used Flipboard since I left the house. Even though my initial reaction was to seriously doubt a respectable app like that could cause such an issue, I had nothing else to go on. So, for the hell of it, I picked up my phone and fired up Flipboard...
Within 5-10 seconds of clicking it...BAM...gray 4g icon and no data would load. Needless to say, I uninstalled Flip**** right away...then reinstalled so I could comment on it in the market, then uninstalled again, and haven't dropped data at all in the last several hours. I also took note that a guy with a Droid Razr Maxx left a comment complaining that Flipboard was actually causing random reboots for him.
I don't know if any of you have Flip**** installed, or why you're having similar data issues, but if any of you do happen to have it installed, try uninstalling from the phone...not the market. Then, turn your phone off, pull out the SD card and SIM for a moment or so, put them back in, power up the device, and see if that might possibly help alleviate the constant data dropping. If I find I start dropping data again, without Flipboard installed, I'll update this post. Good luck.
Click to expand...
Click to collapse
I don't have Flipboard, however I noticed connection issues within 12 hours of getting my phone. At the time it was stock GB. I took it back to the store, he called tech support. Between the 2 of them, my phone was hard reset, the SD and SIM cards were pulled and the phone rebooted, they fiddled with settings, tech support tried to turn on data from their end, nothing worked. I noticed I lost my data connection when the Smart Action for battery saver clicked on. It was like it got stuck and the phone couldn't turn on data anymore. I did a factory reboot, and got data back. I turned on that first smart action, lost data connection again, it wouldn't turn back on. So I did another factory reboot, disabled that "Smart" Action, and been ok since then. I do still loose my connection, but I am able to get it back if I turn wifi on. Not sure why, but it works most of the time. Some days I still have data if I turn my wifi off, other days i have to leave wifi on if I want to use my 4g. I have my phone rooted, running GB and loving Spirit FM..(Having FM radio was the only reason why I rooted my phone..can't live without my FM!!) Is there anything I can do to get my data connection to stay on?
BTW an OTA update has occured for GB, but it doesn't seem to have fixed the problem.

Whatsapp connection issues

Hi, I wonder if anybody can help me. Up until the day before yesterday I was using whatsapp fine over wifi (where I am at the moment there is no mobile signal) on my O2 UK Z1 and then whatsapp lost all connection. Everything else on the phone was working fine but no whatsapp. Every message I sent would go to the clock, no information when people were last online and the faq etc. in the settings would not load because of lack of connection.
I uninstalled the app and then installed it again and all was fine, after sending a few messages the same error occurred again. I have now found that if I clear data in the app settings it will connect again, once I have reconfigured the app and restored from backup. I can only assume that there is some sort of buffer which I am clearing as I lose a few messages when I clear data (all since last backup).
Barring doing a delete of all backups and messages does anyone have any other idea. I have looked and the backup files are about 1.7mb so not massive and I have a fair bit of storage available onboard (>7gb).
I was talking to someone with a HTC phone who had suffered similar symptoms but I have googled and searched and can't find a solution.
Any help much appreciated.
Mark
2 weeks off work and no issues, as soon as I have returned the issue has reared it's head so looks like it's something to do with the wifi here. Everything else works fine and fast so I guess I'll just have to live with it
daxdax89 said:
Try to factory reset or reinstall mobile data settings
Click to expand...
Click to collapse
A factory reset for a cheap Whazz, huge work buddy...lol... at last it's an idea but I will try reinstall mobile settings before that or uninstall and reinstall Whatsup.
I work in a very remote location, I have wifi (which is distributed from a satellite feed) out here and for my mobile phone that is the only connection option. When I am away from work whatsapp always works, both over wifi and cellular data. At work I keep my phone in aeroplane mode with wifi turned on to try and preserve some battery (there is no point in my phone constantly looking for a non existent cellular signal).
This morning I deleted all messages in whatsapp, uninstalled the app and re-installed/configured. Usually I get a failure within 24 hours of doing this so we'll see whether this rectifies the issue.
I know I'm not the only person out here that has had the issue so it is either a coincidence or something with the way the wifi is configured here. I just assumed that the wifi would either work or not but, I am not an expert.

Something is keeping apps from using mobile data...

I don't have any restrictions on apps using mobile data but for some reason, I have several apps like gmail and hangouts that won't sync unless on WiFi. Any way to figure out what is causing this? The YouTube app won't work on cell data, only on wifi... that's strange.
Thanks!
It's been happening for me too. I though it was just poor signal, but lately it's been worse.
I'll have 3 or 4 bars and can browse the internet just fine which is strange. I just tried clearing cache to see if that does anything.. I'll report back later
Sound Search is doing the same for me. Also, my phone keeps telling me I'm not signed in to Google when I'm on cell data.
Clearing the cache did not work, I tried deleting data from YouTube and other apps and that didn't work either. I really do not want to do a factory reset.
If you have Gasbuddy installed it might be that. Last week after taking an update for Gasbuddy anything that connected to my phone using it as a hotspot could not get internet access. Didn't make the connection at the time and factory reset my phone and hotspot started working correctly. Started reinstalling apps and when I got to Gasbuddy the hotspot quite again so I uninstalled Gasbuddy and everthing started working again.
That's strange. I don't have that app on my phone but I'll look to see what I recently installed and go from there. Good thinking there though.
Ended up doing a factory reset which worked.

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