Had my phone completely die yesterday - Motorola Droid Bionic

Symptoms started off with 4G being horribly slow (1-3mb where I normally get 20-25). Wireless hotspot (paid for) was pulling even less and not loading pages. I tried a factory reset to no avail. To compound the issues, the LTE chip on the phone completely died. It would not pull anything 4G and 3G would shut down after a few minutes. 4G would no longer turn on - and this was before the so called 4G outage.
Verizon tech support was so abysmal, it made me wonder how they got their positions. With two phones side by side - thunderbolt pulling 25mbs, and the Bionic pulling 1-2mbs .2 upload, it was perfectly fine to them. "We dont guarantee speeds". Ok fine I understand that, but dont tell me something isnt wrong with the phone when there clearly is. When a 4G LTE connection with 5 bars is pulling speeds consistent with 3G... um ya.
The battery was also draining like no ones business with everything turned off (syncing, GPS, etc). Im talking 15% battery drain every 45 minutes with hardly any usage.
Compounding the issues - hotspot would fail after about 10 minutes and completely shut down my data. They also claimed there was nothing wrong with my phone in this instance so I figured it was best to bring it to a Verizon store.
New phone - 25mb down 8 up (speeds ive never seen on my bionic) hotspot working perfectly as is everything else. The guy at the Verizon store laughed about the phone support and just had one of their techs look at it.
So if you have any issues I highly recommend finding a VW with a service center because its a crap shoot anytime you call their support line.
Happy camper once again

Related

[Q] Time Without Signal - Very High

I've done several searches regarding a high "Time Without Signal" percentage in battery use, but no one has mentioned it for the Revolution, and none of the tricks I've found work (airplane mode... dialing #*#* blah blah blah).
Letting the phone sit on a table overnight, I was down to 28% battery after about 7 hours. No use at all. Time Without Signal was at 99% I've seen it be at 100% before. This is all despite having a perfectly fine signal (varies between 3 and 5 bars out of 5).
The guy at the verizon store (why are they always so useless?) says he'd never seen it before, but refused to ever address it again, despite my repeated inquiries.
Has no one seen this issue? Anyone have any pointers? Help...?
Mines usually around that high too... do you have 3G/4G automatic? Mine is currently around 60% and I was in a 4G area for 3 hours earlier... could be saying the 4g has been without a signal... thinking out loud.
Sent from my VS910 4G using Tapatalk
I'm always in a 4G area, though. I very, very rarely have less than 3 bars of 4G. I guess I could try turning off LTE for a day and seeing if I get the same Time Without Signal. Though, I only got the phone for LTE, so if that's the issue, that's a real bummer.
Well, TWOS shouldn't make a big deal, just don't look at that menu a lot of phones don't report it properly just weird that it shows so high. :-\
Sent from my VS910 4G using Tapatalk
It's a big deal because my battery life is atrocious, and I think that's part of the reason.
I can't go more than 10 hours on a charge with absolutely no use.
If it helps with battery life, Im rooted, and I have setcpu with profiles setup so that while the screens off, its no higher than 368mhz but set to the conservative governor, and all other times its 122-1024mhz on interactive. this really helped battery life for me. The other 2 things Ive found is this phone uses the gps fairly arbitrarily a lot, so turning off gps when your not doing something with it helps, just as turning off background data/syncing. At least this way, without using my phone, i could squeeze 16 hours tops. Now I just have the extended battery and it works absolute wonders.

Battery life in the last few days

Anyone notice a change in their battery life in the past few days? My girlfriend and I both are going through our batteries in just over half a day with no use. It's like the phone isn't sleeping. Looking at battery use Display is using all of the battery. I'm running CM7.0.3 and she's on stock. Looking at mine right now the phone has been on battery for 1 hour 34 minutes, and Display is taking 57% of the battery and I'm down to 84% battery.
Yes! I've had my N1 since January 2010. I stayed stock until recently when I installed CM 7.1 RC1 shortly after it was released. Battery life had always been great, both stock and under CM7, especially with SS4N1. Then, a few days ago it just fell off a cliff. I now get only about 7-8 hours, even with little to no usage. Before I'd barely lose anything if the phone wasn't being used (a percent every couple hours).
Now the Nexus One Battery Calibrator application shows a drain of ~200 mA or more constantly.
I've been tearing my hair out for the last few days, uninstalling apps right and left, trying in vain to figure out what's causing this. I even considered a full wipe and reinstall of CM 7, thinking that some system setting somewhere had gotten horked.
I've always had WiFi set to never sleep, since I'm usually either at work or home. I've also had preferred network type (*#*#4636#*#* -> Phone Info) set to "GSM auto (PRL)" for months.
I've not made any other changes I can think of that would've had such a drastic impact on power consumption. I didn't track all the app updates that happened around the time it started, so I suppose it could be one of those. But I've uninstalled just about everything and it's still happening.
I have the same issue! Just in the past week or so. I have about 50% battery then a hour or so later it's dead! I was going to get a new battery today but maybe it's a CM7 issue. I use the nightly as soon as they hit the mirror.
An update on this... There may be a big issue going on with T-Mobile or some recent update:
http://www.tmonews.com/2011/07/t-mobile-g2-users-suddenly-suffering-from-huge-battery-loss/
Looks like other users on different phones have the same issue!
Thanks for that article, Lost Dog. Makes me feel a bit better. At least I know I'm not just going nuts.
My phone still has increased battery drain even if I put it in airplane mode though. It helps, but it's still much faster than before. This makes me really puzzled as to what the cause could be. How could the cell network still be causing increased drain if the phone's completely disconnected from it? Some sort of configuration information it received that persists even after the cell radio is turned off? EDIT: I may be wrong on this one, see below.
Last night I tried a complete wipe (using Temasek's full format "Format-signed.zip" first), and re-installed CM7.1 RC1 completely fresh. I installed only the minimal Google applications and a couple crucial tools (my password safe app). However, I'm still getting the same quick battery drain today.
I hope we (or T-Moblie) can figure out how to fix this. It really cripples my phone as a useful tool to have such short life!
EDIT: I'm going to try a workaround I've seen mentioned in comments on the TMoNews and Phandroid articles about this: limiting the cellular connection to 2G/EDGE only. It seems to have made a significant difference so far. I may have been incorrect then about airplane mode not having an impact. I'd only been checking current drain with the N1 Battery Calibrator app, and never left it in airplane mode for long. Anyway, I'll post back later this afternoon with results.
Ok, so switching to 2G-only for the cellular connection seems to have made a HUGE difference. The drain rate seems to be back at around what I'd expect. Everything else I left exactly the same (WiFi on, GPS enabled, same applications, etc.)
So, I'm starting to suspect something may be up with T-Mobile's 3G/3G+ service in some areas that's preventing phones from idling properly.
Anyone else want to give it a try?
Interesting, I'll switch over to 2G only and see how that affects my phone.
I've gone as far as wiping everything and that didn't help so if it really is a t-mobile issue then that would shed some light on the situation.
I see the same trend when switching to 2G only. Very steep power usage with 3G then a dramatic decrease in the discharge slope in 2G.
T-Mobile has an issue. The trick will be getting someone there to listen.
Sent from my Nexus One using XDA App
Here is my screenshot. You can clearly see when I turned on 3G. Dramatic difference. Looking on the T-Mobile forum there are many people seeing the same issue but there's mostly finger pointing and speculation as to the cause.
nir0th said:
Anyone notice a change in their battery life in the past few days? My girlfriend and I both are going through our batteries in just over half a day with no use. It's like the phone isn't sleeping. Looking at battery use Display is using all of the battery. I'm running CM7.0.3 and she's on stock. Looking at mine right now the phone has been on battery for 1 hour 34 minutes, and Display is taking 57% of the battery and I'm down to 84% battery.
Click to expand...
Click to collapse
I also got the same rapid battery drain since last Wednesday. At that time, I thought there may be a hardware/battery issue for my nexus one. To test this, I switched my rom from CM7 back to GB stock. After a few updates for the GB stock and used it for a day, same battery drain happened. So, I changed to use another backup battery yesterday. It did not help also. I thought it may be a real hardware issue.
Then, I found this thread and research a bit in the web. I found out it could be either caused by tmobile or google map updates. I first uninstall google map and reinstall the new version right from the market again. I also switch off 3G as well. No rapid battery drain for the entire day. The battery runs normally. When I came back home today, I turned on 3G, let it for a couple of hours, checked a couple of emails and received a 20min phone call. Everything seems to work fine. No noticeable rapid battery drain was observed. My conclusion so far is: this is caused by google map 5.8 update.
Try to uninstall it and reinstall the google map from the market to see if it helps.
Good luck.
ricky9237 said:
I also got the same rapid battery drain since last Wednesday. At that time, I thought there may be a hardware/battery issue for my nexus one. To test this, I switched my rom from CM7 back to GB stock. After a few updates for the GB stock and used it for a day, same battery drain happened. So, I changed to use another backup battery yesterday. It did not help also. I thought it may be a real hardware issue.
Then, I found this thread and research a bit in the web. I found out it could be either caused by tmobile or google map updates. I first uninstall google map and reinstall the new version right from the market again. I also switch off 3G as well. No rapid battery drain for the entire day. The battery runs normally. When I came back home today, I turned on 3G, let it for a couple of hours, checked a couple of emails and received a 20min phone call. Everything seems to work fine. No noticeable rapid battery drain was observed. My conclusion so far is: this is caused by google map 5.8 update.
Try to uninstall it and reinstall the google map from the market to see if it helps.
Good luck.
Click to expand...
Click to collapse
Well, I'm willing to give it a try, but I'm skeptical. If it were the Maps 5.8 application that was preventing the phone from idling correctly, or transmitting tons of data, wouldn't we expect it to happen regardless of whether the phone was using the 2G or 3G radio connection? Sure, there might be a slight difference in the drain rate, but we'd still expect to see it in both cases. And yet the accelerated drain is alleviated completely by using only 2G. I have the Maps 5.8 application and can fix the problem by using 2G only. That indicates to me it's not an issue with the application.
I'll try uninstalling Maps tomorrow (I'm using CyanogenMod, so it's possible to remove it completely). Then I'll put the phone back on 3G and report back on what happens.
I've been experiencing similar battery issues the past week or so too. It looks like turning on 2G only seems to fix it, but what I don't get is why I'm still getting horrible battery life?
I have tasker auto turn off my 3G all together whenever my screen is turned off, and yet I leave my phone on my desk untouched all day and I end up at 40% when I get off work.
Wouldn't turning off 3G via Tasker be the same (or close to it) as turning on 2G only in the settings?
Hope t-mobile gets this worked out pretty soon!!
Glad I saw this thread. My wife and I both have N1s and have each been noticing unusually fast battery drain just in the last 3-4 days.
Last night I charged both phones to the same percentage, turned off 3G on hers and let them both sleep for a while. The phones are configured pretty similarly (stock, latest Maps installed, similar push settings etc). After about an hour and a half, my phone had lost 11% of its charge and hers had only lost 2%. That's enough of a delta for me to point to the 3G usage as the culprit. I guess I will be leaving my phone on 2G when I'm not using it if I am going to be away from a charger for a while.
It's NOT the Google Maps update.
Well, I did my experiment yesterday to rule out the Google Maps 5.8 update as the cause of this issue.
I'm running CyanogenMod so it's possible for me to uninstall Google Maps completely, not just the updates. I did so on Saturday night. Still set to 2G only, I removed my phone from the charger Sunday morning. A few hours later I enabled 3G. Later that afternoon I turned 3G off again.
I think the screenshot speaks for itself. Again, this is without Google Maps installed at all.
I asked around this weekend, and my friend's wife (also here in Portland, OR) is experiencing the same issue on her G1 on T-Mobile. Reading online I've heard about the problem affecting the MyTouch 3G, the G2, and many here with the Nexus One. The common elements seem to be: T-Mobile 3G service, particular models of phones, and some particular geographic areas.
Bottom line (IMHO): T-Mobile has a problem with the configuration of their 3G service in some areas, and it's preventing many phones from being able to idle/sleep properly, resulting in huge battery drain.
Here's mine, I posted this several days ago in the TMONEWS thread.
keenerb said:
Here's mine, I posted this several days ago in the TMONEWS thread.
Click to expand...
Click to collapse
That's interesting. Even locking the phone to 2G/EDGE didn't have an impact? (not a Nexus One there it appears, what model?)
How did you go about disabling the 3G connection? I'm not sure if there are multiple ways to do it, but I used:
Settings -> Wireless Networks -> Mobile Networks -> Use only 2G networks
Really strange that even pulling the SIM didn't seem to make a difference. Or maybe that's not the same as turning off the cell radio entirely? Perhaps the issue is lower-level, like the radio constantly polling the tower or something even in the absence of being able to successfully register on the network for active use.
Does enabling airplane mode fix the drain issue for you?
Deliamber said:
That's interesting. Even locking the phone to 2G/EDGE didn't have an impact? (not a Nexus One there it appears, what model?)
How did you go about disabling the 3G connection? I'm not sure if there are multiple ways to do it, but I used:
Settings -> Wireless Networks -> Mobile Networks -> Use only 2G networks
Really strange that even pulling the SIM didn't seem to make a difference. Or maybe that's not the same as turning off the cell radio entirely? Perhaps the issue is lower-level, like the radio constantly polling the tower or something even in the absence of being able to successfully register on the network for active use.
Does enabling airplane mode fix the drain issue for you?
Click to expand...
Click to collapse
This is a G2.
2G has been much better than 3g, but still probably only 3/4 of my former battery life, optimistically. I checked "Use 2g networks only", same as everyone else. The graph above is a little misleading, since I really saw better battery life, that initial flat and quick drop actually averages out to "decent", rather than "horrific.
At the "Pulled SIM and SD card" mark I re-enabled 3g, so the drain afterwards is still 3g related.
Pulling the SIM doesn't disconnect it from the radio tower, you can still make emergency calls/etc. so it has to maintain a connection I suppose.
Twice I hard-reset the phone, pulled out SD and SIM, and still had huge huge battery drain. Powertutor said IDLE draw was 1437mw on average, no SIM, no WIFI, just sitting there on my desk.
In Airplane mode it'll last for days...
Wannagotopopeyes said:
I've been experiencing similar battery issues the past week or so too. It looks like turning on 2G only seems to fix it, but what I don't get is why I'm still getting horrible battery life?
I have tasker auto turn off my 3G all together whenever my screen is turned off, and yet I leave my phone on my desk untouched all day and I end up at 40% when I get off work.
Wouldn't turning off 3G via Tasker be the same (or close to it) as turning on 2G only in the settings?
Hope t-mobile gets this worked out pretty soon!!
Click to expand...
Click to collapse
I'm not familiar with Tasker. However, maybe it's just disabling cellular data use, not actually disabling the 3G radio? From what we've seen it appears the problem is very low-level, perhaps something to do with basic communication/negotiation between the cell radio in the phone and the towers, as there's no indication of particular application activity or significant data transmission that the Android OS is aware of.
In the T-Mobile support thread there are reports that T-Mobile is now acknowledging there's an issue with changes to their HSPA+ network in some areas.
I've had 3G off all day and my battery life is back to normal. I'm at 87% after at least 6 hours on battery. Yesterday I was down to less than 50% by this time. Luckily, I am able to be on Wifi at work so I don't have to deal with EDGE speeds, which make the Baby Jesus cry.
deliamber, you probably noticed this already but I'm also in the Portland market. It's gotta be a network issue.
I'm having the same issue on my N1 (I'm around the Portland area myself)
I did everything as well, 2g is the only thing that saves me..
Can't wait for a fix!

5.5.893 - Is your data better?

Simple: Did the OTA help your data connectivity?
RMD
Yes I haven't had one issue. 3g to 4g and back are seamless now.
My data is worse now. I'm lucky to have a connection at all the majority of the time. I called today and they're sending me a replacement. We'll see what happens. I think I may upgrade to the nexus if it doesnt change.
Mine's worse as well.
Mine is also worse. I go maybe 80% of the day without data now.
Worse here as well. I'm also getting a replacement.
Mine is ok with minimal drops as long as I keep lte turned off. If I have lte on my data is out 90% off the time. I do not have4g here yet so I keep it turned off
Sent from my DROID BIONIC using Tapatalk
At home, where 4G is marginal, it is much worse. It seems reluctant to step down to 3G leaving me with no data for hours unless I disable 4G and restart my phone. In strong 4G areas it seems to be better.
Sent from my DROID BIONIC using Tapatalk
4g limited in certain ares
for me at least now i dont have the constant drops in data .. i get 4g where its available to me and 3g when not .. other than this YES much much better .. i dont have to deal with the drops and waiting for data 7everal minutes at a time .. thank for the update as for the camera , i think it sucks on all Motorola phones ....IMO the only time these cameras are ok is in the daytime ..
After the update my phone is no way better than before except for the camera speed. This is my second phone since the update and forth since buying the bionic. I bought this phone the day it came out and definitely regret it now. Verizon will replace or loose a customer.
My data is better than before the update, but not perfect. I DID do a factory reset after installing the update (not sure this had anything to do with it). Previously, my data would drop out and require toggling airplane mode to get it back. Now if my data drops, the phone can usually work things out on its own within a few to perhaps several seconds on a worse case scenario.
So far, everything about my phone seems improved EXCEPT for battery life. Battery life actually seems a little worse. The rest, camera, data, dissapearing apps are all improved. Like the data, none of them are perfect. I'm hoping Motorola will be releasing some of the leaks (5.7..., 5.8...) in the near future to further improve how this phone opperates ICS too!!
My Radio issues have improved since the OTA. Our local tower was upgraded to 4g last couple of weeks so I don't know if that helped. As of right now I get a couple of bars on a 4g connect and have no issues when switching between 1x, 3g or 4g networks since the OTA.
My battery life is horrible since the update though. Ill take that to the other thread.
Mine is slightly better, I still notice where I have no data connection but I would have to say it's about 60% less than before.
So along these lines... I have yet to update to .893 (mainly because I have been busy) and am wondering whether people think it's worth it. I don't have any data issues currently and my battery life isn't great on data (about 10% an hour) but it doesn't seem like there's much of a point to updating. Anyone have any wisdom for me? Cheers!
Sent from my DROID BIONIC using Tapatalk
Terrible connectivity since update
I still lose 4g often. More often than before. Sometimes it switches to 3g and sometimes I lose all connectivity. Before, it only would only switch to 3g and stay there. I also am getting reboots more often now.
I had no problems with my Bionic before the update, now if I take a call while on 3G data, I won't get data back unless I reboot. And the phone has crashed twice, once while talking to someone. It never crashed before, at least not while I was using it and noticed.
Can I remove this update????? I was SO happy with my Bionic. I'll miss the faster camera, but that's not why I own and use this phone.

Power recommendations...

Ok Guys,
Kind of a weird question, but I'm using one of the ICS leak ROMS.
With general usage, 4G/wifi, I would get between 18 to 20 hours, which for me is perfectly fine. The more wifi, the more battery time. No issues at all.
Recently, our office moved where we have a dead zone. I do have full wifi access, however being in this area absolutely kills the battery. I lose 12% every hour. As a precaution, I have disabled the mobile data, and confirmed wifi is working. I have confirmed that I can make and receive calls, and send/recivee txt msgs. However, battery results are the same. Is there anything else I could try?
I'm guessing, being in a deadzone, the phone is putting in overtime trying to find a tower....
Anyone have any ideas?
Thanks in advance...
Interesting... On my Bionic with the .232 leak the option to change network types is grayed out. I was thinking if you set it to 4G or 3G only it would save some battery since the analog radio sure do suck down power (if it even tries to use that as an option).
Not sure what to do. Hopefully somebody can provide something useful.
Apps to change radio
Drunkula said:
Interesting... On my Bionic with the .232 leak the option to change network types is grayed out. I was thinking if you set it to 4G or 3G only it would save some battery since the analog radio sure do suck down power (if it even tries to use that as an option).
Not sure what to do. Hopefully somebody can provide something useful.
Click to expand...
Click to collapse
You can definitely try out a couple of apps from the appstore to change your radio settings in one of the ICS leaks. The first is called "Phone Info" and the second is called "LTE OnOFF - HTC Thunderbolt". See if going with 3g (CDMA auto prl works well for me) only will help your cause.
You could turn the radio completely off, but then you obviously wouldn't get calls, texts, etc.
Ok Guys
Here are my findings...
Looking back, it seems during my move, I also upgraded from Eclipse 2.1 to Liquid ICS around that timeframe. So I back tracked and installed eclipse 2.1 and tested. Here are my findings:
on Liquid ICS 1.5mr:
In deadzone in my office, with wifi turned on, mobile data disabled, I get barely 1 hour per 10%
Everywhere else, 4g/wifi mixed. More wifi, the better, but I get roughly 2.5 hours per 10%
I re-flashed Eclipse, this is what I found
on Eclipse 2.1
In deadzone in my office, with wifi turned on, mobile data disabled, I get approx 2.5 hours per 10%
Everywhere else, 4g/wifi mixed. More wifi, the better, but I get roughly 2 hours per 10%
Overall, the ICS battery usage seems to be much better under normal conditions. In a deadzone, seems to eat away much more battery, even when mobile data is disabled. I'm geussing that its prob checking for a tower much more often then GB?
Any help would greatly be appreciated.....Thanks!
Hey Guys
Just wanted to update you on my findings....
Ok, after playign around, here is what i did. With WIFI turned on, I was getting barely half a bar in the radio signal. For a goof, with WIFI turned on, I went into phone info, and disabled the radio, and re-enabled it. within 2 sec, the radio came up and got half a bar again, but a few sec right after that, I got like 4 or 5 bars. After testing in this state, i get roughly 5 to 6% depletion per hour. WHich is MUCHHHH better.
I have a feeling that with WIFI turned on (mobile data seems to be disabled when in wifi mode), and u turn on the radio, that it connects to a different tower entirely. Because when I walk outside, and disconnect wifi, it goes to 4G, but then u can see it go from 4 to 5 bars, to 3 bars which is normal for me for that area.
Hope this helps someone....but it helped me a great deal.

T-mob Galaxy S6 5.1.1 Updated -> Significant power draw when WiFi enabled

For some reason after the 5.1.1 update on my T-mobile Galaxy S6 it was running hot and looking at the power consumption it was draining the battery quickly. It drained about 15% of the battery in less than an hour w/ nothing running in the background, and the battery usage is displaying 1% for everything for some reason. The one on top is com.tmobile.pr.adapt.
I wasn't sure if T-mobile pulled something stupid like making one of their apps that communicates to their network, but only over their data (i.e. not over wifi - like they do with showing your account information.) So, I turned off the WiFi to let it run off of LTE for a while. It cooled down and power consumption went back to normal (for being on LTE.) I let it sit for a couple hours that way, then switched back to WiFi and within a few minutes it was heated back up and power draining fast for some reason. There's no indication of things being downloaded but it's drawing way too much power.
Note I've rebooted it 3 times w/ same type of power activity.
Any thoughts, and anyone know how to role back to 5.0?
If you took the ota or used Odin to update you can't downgrade. I told everyone first thing this morning a downgrade won't be possible. Have you done a factory reset since updating?
I did a factory reset when I updated and battery life has been good with no strange issues.
mikeyinid said:
If you took the ota or used Odin to update you can't downgrade. I told everyone first thing this morning a downgrade won't be possible. Have you done a factory reset since updating?
I did a factory reset when I updated and battery life has been good with no strange issues.
Click to expand...
Click to collapse
Haven't tried a factory reset yet. I figured I couldn't downgrade as that's typical. I left it overnight w/ WiFi enabled and it drained downfrom 100% to 60% within the first 2hrs and then started draining slower to about 36% over then next 10hrs.
I topped it off w/ WiFi turned on and it felt like it was running hot. Left the house to run some errands for an hour and it only dropped to 96% (WiFi turned on but not connected.)
I've just got back from that, I'm going to let it sit for an hour w/ WiFi on but will leave it sit and see what happens. Personally I don't want to do a Factory Reset but if I'm still having the issue that's where I'll go. I had a similiar issue for a while on my S4 but it went away after a couple weeks.
EDIT: Ok, almost an hour later and it's only dropped about 3% while the WiFi was enabled and connected. I guess whatever was causing that has settled down. Thankfully no Factory Reset was required.
It is because of a stupid bug on WiFi calling (the mobile antenna does not turn off and it drains the battery). If you want to use wifi, just disable wifi calling, and you should be ok
I'm having a similar experience as TAZ427. Just updated my T-Mobile GS6 edge to 5.1.1 with OTA. I immediately noticed the phone was somewhat warmer. Battery monitor reveals that com.tmobile.pr.adapt is now #1 on the list. I tried killing that process several times but keeps coming back.
I also notice that despite being connected to my home WiFi, the "4GLTE" icon comes on and off constantly (1 second on, 3 seconds off, repeat...). Before the update, 4GLTE rarely came on while on WiFi. So probably the increased battery drain and heat are due to radio usage, not necessarily extra CPU utilization.
Not sure what com.tmobile.pr.adapt is for, or if it can be disabled. Would love to hear any guidance on that. As a side note, I had TMO grant me a SIM unlock -- I'm actually on Straight Talk (AT&T MVNO). So this service is running despite my phone not actually using the T-Mobile network.
I'm going to continue observing for the next couple of days before doing a factory reset. Really hoping to avoid that...
rico-b said:
I'm having a similar experience as TAZ427. Just updated my T-Mobile GS6 edge to 5.1.1 with OTA. I immediately noticed the phone was somewhat warmer. Battery monitor reveals that com.tmobile.pr.adapt is now #1 on the list. I tried killing that process several times but keeps coming back.
I also notice that despite being connected to my home WiFi, the "4GLTE" icon comes on and off constantly (1 second on, 3 seconds off, repeat...). Before the update, 4GLTE rarely came on while on WiFi. So probably the increased battery drain and heat are due to radio usage, not necessarily extra CPU utilization.
Not sure what com.tmobile.pr.adapt is for, or if it can be disabled. Would love to hear any guidance on that. As a side note, I had TMO grant me a SIM unlock -- I'm actually on Straight Talk (AT&T MVNO). So this service is running despite my phone not actually using the T-Mobile network.
I'm going to continue observing for the next couple of days before doing a factory reset. Really hoping to avoid that...
Click to expand...
Click to collapse
I'm noticing the exact same thing as far as the 4G LTE icon + WiFi and it's pissing me the f*** off. I've Factory Reset and everything after 5.1.1 update. I'm on MetroPCS with a TMO phone.
I never had this issue before the update
Sent from my SM-G920T using XDA Free mobile app
rico-b said:
I'm having a similar experience as TAZ427. Just updated my T-Mobile GS6 edge to 5.1.1 with OTA. I immediately noticed the phone was somewhat warmer. Battery monitor reveals that com.tmobile.pr.adapt is now #1 on the list. I tried killing that process several times but keeps coming back.
I also notice that despite being connected to my home WiFi, the "4GLTE" icon comes on and off constantly (1 second on, 3 seconds off, repeat...). Before the update, 4GLTE rarely came on while on WiFi. So probably the increased battery drain and heat are due to radio usage, not necessarily extra CPU utilization.
Not sure what com.tmobile.pr.adapt is for, or if it can be disabled. Would love to hear any guidance on that. As a side note, I had TMO grant me a SIM unlock -- I'm actually on Straight Talk (AT&T MVNO). So this service is running despite my phone not actually using the T-Mobile network.
I'm going to continue observing for the next couple of days before doing a factory reset. Really hoping to avoid that...
Click to expand...
Click to collapse
You guys are finally confirming what I noticed since first time I upgraded. Data turns on automatically and that only happens when wifi is on. Sucks.
FatalIll said:
I'm noticing the exact same thing as far as the 4G LTE icon + WiFi and it's pissing me the f*** off. I've Factory Reset and everything after 5.1.1 update. I'm on MetroPCS with a TMO phone.
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Sent from my SM-G920T
ambervals6 said:
You guys are finally confirming what I noticed since first time I upgraded. Data turns on automatically and that only happens when wifi is on. Sucks.
Sent from my SM-G920T
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I think I found a semifix, someone else will have to investigate because I have no idea what I actually did or if it's a longterm fix...
Go to Data Usage in Settings, find com.tmobile.pr.adapt or whatever it is, turn OFF Background Data. Go to Application Manager, find com.tmobile.pr.adapt and Force Close, Clear Data. I wasn't able to disable it but it seems the Background Data being turned off fixed it.
FatalIll said:
I think I found a semifix, someone else will have to investigate because I have no idea what I actually did or if it's a longterm fix...
Go to Data Usage in Settings, find com.tmobile.pr.adapt or whatever it is, turn OFF Background Data. Go to Application Manager, find com.tmobile.pr.adapt and Force Close, Clear Data. I wasn't able to disable it but it seems the Background Data being turned off fixed it.
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I did that. Will let you know
Sent from my SM-G920T
rico-b said:
I'm having a similar experience as TAZ427. Just updated my T-Mobile GS6 edge to 5.1.1 with OTA. I immediately noticed the phone was somewhat warmer. Battery monitor reveals that com.tmobile.pr.adapt is now #1 on the list. I tried killing that process several times but keeps coming back.
I also notice that despite being connected to my home WiFi, the "4GLTE" icon comes on and off constantly (1 second on, 3 seconds off, repeat...). Before the update, 4GLTE rarely came on while on WiFi. So probably the increased battery drain and heat are due to radio usage, not necessarily extra CPU utilization.
Not sure what com.tmobile.pr.adapt is for, or if it can be disabled. Would love to hear any guidance on that. As a side note, I had TMO grant me a SIM unlock -- I'm actually on Straight Talk (AT&T MVNO). So this service is running despite my phone not actually using the T-Mobile network.
I'm going to continue observing for the next couple of days before doing a factory reset. Really hoping to avoid that...
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I am having the same issue and my phone is not usable now since the battery is awful. My s6 is temporary unlocked for a month since I am out of the states. I am afraid this is happening for unlocked s6's only. The trick of restricting background data for the "com.mobile.pr.adapt" seems to be working for now.
kojaraty said:
I am having the same issue and my phone is not usable now since the battery is awful. My s6 is temporary unlocked for a month since I am out of the states. I am afraid this is happening for unlocked s6's only. The trick of restricting background data for the "com.mobile.pr.adapt" seems to be working for now.
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My S6 is not unlocked, it's a T-Mobile variant right out of the box activated on MetroPCS. If I had to venture a guess it would be that this is only happening to phones not on T-Mobile, not necessarily just unlocked. I'm assuming that com.tmobile.pr.adapt is some kind of phonehome or data reporter for T-Mobile but since we're not on T-Mobile it keeps bouncing back and getting stuck in some stupid loop.
I have the same problem with my unlocked t-mobile device (running on att). I wouldn't be so pissed if the update at least fixed the memory drain, but noooooope. Now I'm stuck with a 450mb phone that crashes and has bad battery (last two are new).
I did that small hotfix, and will check back.
Has everyone cleared the cache partition? Since the update, is the download booster automatically set to on?
troysyx said:
Has everyone cleared the cache partition? Since the update, is the download booster automatically set to on?
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The download booster is set to off after the 5.1.1 update
Happy to report that for me, this "com.tmobile.pr.adapt" issue has effectively gone away. Things started getting better after I cleared the cache and data for this process. I also restricted its background data as was suggested by others. Not sure which of those actions did the trick. Just theorizing, but another possibility is that T-Mobile was simply collecting post-update metrics from their phones for QA purposes, and that this was all just a short term annoyance. Anyone still seeing battery drain and heat higher than normal due to this process?
Anyway, "com.tmobile.pr.adapt" is no longer registering on my battery usage menu, or on CPU utilization list when I run OS Monitor. The phone is performing well overall (no worse than before the 5.1.1 update, anyway).
Excellent battery life for me. I had over 17 hours in total & 3+ hours on screen time. Only problem is i cant seem to install downloaded apps manually
Thanks
FatalIll said:
I think I found a semifix, someone else will have to investigate because I have no idea what I actually did or if it's a longterm fix...
Go to Data Usage in Settings, find com.tmobile.pr.adapt or whatever it is, turn OFF Background Data. Go to Application Manager, find com.tmobile.pr.adapt and Force Close, Clear Data. I wasn't able to disable it but it seems the Background Data being turned off fixed it.
Click to expand...
Click to collapse
After the 5.1.1 update this morning my S6 went from a 100% charge to 10% in about 2.5 hours which was disheartening. Tried a factory reset which didn't help. Even charging from a USB port didn't stop it from draining the battery (just drained slower)! Called TING and they had no idea. But this seems to be working for me too. Thanks!!! I'll email TING to let them know about the fix, may help with a future update?
Adam Longaway said:
After the 5.1.1 update this morning my S6 went from a 100% charge to 10% in about 2.5 hours which was disheartening. Tried a factory reset which didn't help. Even charging from a USB port didn't stop it from draining the battery (just drained slower)! Called TING and they had no idea. But this seems to be working for me too. Thanks!!! I'll email TING to let them know about the fix, may help with a future update?
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I think it has more to do with T-Mobile pushing a fix or an update, because whatever they did to 5.1.1 on their end royally screwed anyone using their branded S6 on another carrier. I don't know the proper channels to make T-Mobile aware of this.
I have the same annoying problem on my 920T. I bought it from t-mo, unlocked it and am using it in Italy. As soon as I got the 5.1.1 update, com.tmobile.pr.adapt started killing my battery. I just enabled the "restrict background data" and will let you know how it goes...

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