[SOLVED]No Facebook with bell HSPA/LTE - HTC Vivid, Raider, Velocity

Since I got the HTC Raider, I cannot connect to facebook or twitter via HSPA or LTE. It works very well on Wi-FI.
I tried a factory reset as suggested by HTC but it did not fix it.
Any one else seeing this

Im really glad I'm not the only one. Unless Im on WiFi I basically can't use Facebook. Sometimes it will load but no pictures. Doesn't matter what browser I'm using.
Sent from my HTC PH39100 using Tapatalk

Possible incorrect apn settings?
Drew

drewdatrip said:
Possible incorrect apn settings?
Drew
Click to expand...
Click to collapse
Can anyone please post their APN settings, mine have not been touched, completely stock phone.

I talked to Bell and HTC reps, HTC made me do a factory reset and bell says it is HTC problem.
Further talking to HTC it could 2 issues
a) DNS - Issue
b) I am not sure what bell.moni is , but when incresed the securtity settings on facebook. Every time I tried to logic from HTC it said there was a app called bell.mobi requesting accessing to my account. So I need to follow up with Bell
For Bell people I would request to call and complaint at bell technical support

Do you also use https: I tried disabling that from my face security settings it is a bit better I can see partially loaded facebook page but that's it.
The app still behaves same way. I escalated the case to 2nd level of tech support but I am finding it really hard to convince them that such a problem exists

Bell agreed that it is a problem on there side, and they were able to replicate this and I hope they fix t soon.

Bell tech support from network team confirmed and fix the issue with facebook and twitter blockage.
Works now test it too
Sent from my HTC-X710a using XDA App

Facebook and a couple others aren't working for me in Maryland on ATT either, two vivids and 2 LTE sim cards later, no solutions, all the phones on display at my local store are doing the same thing.

Yes, it was same with Bell I went to a store to complain and they pulled 2 phones and both could not connect to any social network.
From what I was told by Bell tech support that it was a firewall issue and I have no clue what it is. My 1st few calls were related to dns and ip4/6 etcc...but could not get much details of why it was not working
The fix was on Bell network side

Related

Can't download pictures people send me please help ??

So after i rooted my phone and decided to put a new rom into it which is the HTC desire software on it works amazing but whenever people send me pics i cant download them like it says download i click download and then the download button pops again and its getting frustrated. thanks for the help
I think it might help if people knew where you lived (country) and what service provider you used. Also do you mean in MMS, twitter, email, etc?
Yea its MMS like I said I click the download button and it pops right back up srry for not including that.
Sent from my Nexus One using the XDA mobile application powered by Tapatalk
Ok, it sounds to me like possibly your APN is not set up properly for your carrier (Can you connect to the internet?) or possibly an issue such as the one SOftbank customer's in Japan face. I am not sure though as I am new to the whole cell phone hacking and fixing thing
By the way, what carrier do you use (AT&T, T-Mobile US, T-Mobile UK, Softbank, 3, Orange, etc)?
Some companies change the way their SMS and MMS work is why I ask.
i have tmobile but i used to be able to download them now i cant after i rooted it and put the HTC desire software.
apn settings..
Thx bro that worked

[Q] Lost connection to server: Problem with Talk

I have been having the issue where Google talk looses connection to the server repeatedly. I have to go back to the main gtalk screen to get it log back. I had this problem on Cog 4.5.3 and continuing on CM7, which I flashed today (nightly 181). This seems to be the only issue. I have search around the forum and the interwebz and have yet to find any actual solution to this problem. Any help from the XDA crew would be greatly appreciated!
I am using an Atrix 4g, CherryPi build, and this same problem recently started for me over this past weekend. Before that, it was working fine, but for some reason, it now loses connection to gtalk everytime I back out of the app. Hopefully someone can find a solution.
I'm having this issue since Friday December 2nd.
Everything works fine over Wi-Fi but when I'm connected to AT&T 3G network the Google Services keep loosing connection and then reconnect.
It is not only Google Talk, it is all Google Services including Google Voice and GMail - now I get my messages late and sometimes I have to manually refresh to get new messages.
It is happening on my phone that runs CM7.1 and my wife's phone that runs CM6 and never been updated since December last year.
No settings were changed on either phone but both of them started having this problem last Friday.
I spend half an hour on the phone with AT&T technical support but they were useless and just said they have opened a case and will investigate.
Moreover, sometimes Gmail over IMAP was not available ("cannot connect to server") and Chase bank app could not connect to Chase server either
The problem still exists today for the 4th day.
Again, everything works 100% perfect over my home wi-fi connection, so there is clearly no phone or ROM problem.
Are you guys all on AT&T network or are you with other carriers and countries?
I am going to an AT&T store today to test a phone on display.
BTW, my phone is Samsung Captivate (Galaxy S), rooted, running CM7.1
I personally believe that AT&T is having problem with their APN.
My brother has SGSII and he is using a different APN that is only available to customers that have newer "4G" (HSDPA+) phones.
When he switched to "wap.cingular" he had the same issue in GTalk.
But he has no problem with Google Services using AT&T's new APN:
APN: phone
instead of "wap.cingular"
But this is only available to HSDPA+ customers. I cannot switch to this APN.
I'm with you guys. I noticed today that I would lose my data connection when using many different Google services. Talk, GMail, and YouTube all cause my to lose my data connection (bars go grey from the normal blue, meaning I can make calls and do SMS, but I have no data connection).
Google Talk:
As long as I am on the main screen, I am connected and can see who is online and offline. As soon as I click on a person's name, I start to lose my connection. Occasionally I can get a message out before I lose my data connection, most of the time I can't.
GMail:
Messages come in on a LONG delay over mobile data, and when I am in the GMail application, I lose my data connection.
YouTube: The app loads, I can search for videos, I can even choose videos, but they will never load. I lose my data connection until I back out of Youtube.
All of this works just fine over Wifi.
Anyone have any additional information for us? When I noticed the problem, nothing had changed on my phone for weeks (I'm running Atrix CM7 nightly 20, which was released back before Thanksgiving). Tonight I did a full wipe in fastboot and reinstalled everything from scratch, and I have the same problem.
DK
P.S. I am on AT&T in Massachusetts.
Here is what I did as a temporary workaround.
I gave AT&T my brother's SGS II IMEI and told them that this is my new phone.
After the new IMEI was posted to my profile the data plan code has changed from SMT2GB to HSSMT2GBH
This way I have gained access to AT&T's new gateway (APN: phone).
With this gateway I have a stable connection to Google Services and the GTalk works perfectly, no jumping in and out.
The only problem is that I tried so many options but I could not setup the access point for MMS.
I don't usually use MMS anyway, so no big deal to me.
I consider it as a temporary workaround, hoping that AT&T is going to fix their wap.cingular anytime soon. It's been 4 days so far. And every technical support rep I spoke to says that he/she never heard about this problem before and this was their first time ...
---------- Post added at 05:09 AM ---------- Previous post was at 05:03 AM ----------
DeathKoil said:
Tonight I did a full wipe in fastboot and reinstalled everything from scratch, and I have the same problem.
P.S. I am on AT&T in Massachusetts.
Click to expand...
Click to collapse
Full wipe (or clear data, clear cash, etc.) won't help here, this is clearly AT&T's problem. But I was about to do the same before I found out that my wife's phone acts exactly the same way. This saved me from setting up my phone from scratch
P.S. I have visited an AT&T Retail Location today and tested a few 3G phones they have on display - same problem detected.
(Woodbridge, New Jersey)
OK, guys. The problem is gone this morning.
I have a stable connection to all Google Services through "wap.cingular" APN.
Congradulations AT&T, it took 4 days to fix the problem ...
docent000 said:
OK, guys. The problem is gone this morning.
I have a stable connection to all Google Services through "wap.cingular" APN.
Congradulations AT&T, it took 4 days to fix the problem ...
Click to expand...
Click to collapse
Ha, if I had found this thread yesterday it would have saved me several ROM installs. Oops
AT&T
Just a little update, if anyone would read this thread.
In February-March AT&T had the same problem with wap.cingular again and other APN had no problem.
Googel used to sing in and out all the time and quite a few websites were not loading at all giving me a message "page cannot be found"
Speaking to an AT&T rep was useless as always.
The first guy told me AT&T cannot guarantee 100% access to the internet at all times and there is nothing they could do about it.
Second guy called me a few times, he even tested a phone (or at least he said so) and did not find any problem. Then he called me back again and wanted me to do a factory reset. I told him I'm not doing it, peroid. My wife's phone does the same this and so does my old LG Incite with STOCK windows 6.1. I also told him that I'm not using their AT&T stock bloatware, since I told him that he started to push to the point that my problem was with unsupported OS and this was not AT&T's problem. I told him that I pay AT&T for SERVICE and not for the phone support and repeated that the other two devices have the same problem. I told him I'm not an average lamer-user, therefore he can't give me all that BS. He had nothing to reply but only promise to call me back WHICH NEVER HAPPEND.
Yes, he never called me back.
But next day the problem was gone. Maybe they found the problem and he was embarassed to call me back? Maybe the problem was gone by itself like it started. I don't know.
But it's all OK now since then.
Last week I flashed ICS 4.0.4 and now the phone is even faster and only better!
Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Moving to Q&A

Cant call or Recieve calls on HTC ONE Please help

Hello everyone,
Been using my HTC One on 4.2.2 (STOCK) with no issues until suddenly two days, I could not make calls or receive calls nor send or receive text messages.
I called T-mobile technical team and complained but simcard seems to be working fine, I took out my t-mobile simcard into my iPhone and it worked perfectly no issues.
I went ahead to buy different networks simcards Three UK & 02 tried it both on my htc but still the same no signal or network, so its definitely something wrong somewhere on my HTC one.
All simcards bought and including my T-mobile simcard worked well on the iphone and not the HTC.
Which i find very strange before this happened my HTC has been working fine, please the tech geeks in the forum help me out. Has anyone encountered this problem and how did you fix it?
What I have done so far:
I have restarted or rebooted my HTC one.
I have reset and wiped my HTC to factory settings
I have done a soft reset
still no luck, I need help guys.
Everything works fine I just dont have network signal to make calls/receive/send or receive text messages, I noticed on the upright coner where the signal strength is there is an 'X' symbol included a screenshot.
Please help
Go into settings- mobile data- network operator-search networks.see if it detects your carrier... If it does, then select it
Sent from my HTC One using XDA Premium HD app
EnIXmA said:
Go into settings- mobile data- network operator-search networks.see if it detects your carrier... If it does, then select it
Sent from my HTC One using XDA Premium HD app
Click to expand...
Click to collapse
Thanks for the reply, I have tried that also countless times it finds them but does not register to t-mobile :crying:
Infoseye said:
Hello everyone,
Been using my HTC One on 4.2.2 (STOCK) with no issues until suddenly two days, I could not make calls or receive calls nor send or receive text messages.
I called T-mobile technical team and complained but simcard seems to be working fine, I took out my t-mobile simcard into my iPhone and it worked perfectly no issues.
I went ahead to buy different networks simcards Three UK & 02 tried it both on my htc but still the same no signal or network, so its definitely something wrong somewhere on my HTC one.
All simcards bought and including my T-mobile simcard worked well on the iphone and not the HTC.
Which i find very strange before this happened my HTC has been working fine, please the tech geeks in the forum help me out. Has anyone encountered this problem and how did you fix it?
What I have done so far:
I have restarted or rebooted my HTC one.
I have reset and wiped my HTC to factory settings
I have done a soft reset
still no luck, I need help guys.
Everything works fine I just dont have network signal to make calls/receive/send or receive text messages, I noticed on the upright coner where the signal strength is there is an 'X' symbol included a screenshot.
Please help
Click to expand...
Click to collapse
Okay they should be able to run technical support for you and exchange it if there is still warranty. Don't know how Tmobile UK works but that's how it works here in the states.
Sent from my HTC One using xda app-developers app
monkeypaws said:
Okay they should be able to run technical support for you and exchange it if there is still warranty. Don't know how Tmobile UK works but that's how it works here in the states.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I bought it off a friend which it does not have warranty, I tried flashing custom rom thinking this might solved the problem. I successfully unlocked the bootloader installed TWRP but I cant view my folders :crying:
Its says internal memory 0mb I read somewhere online to mount my sdcard I tried mounting it but it says unable to mount partition, I tried wiping cache none of this worked am stuck with stock.
Right now can anyone tell me how to fix this problem am having with TWRP cant view my sdcard folder, I want to flash official firmware 4.2.2. or flash a custom rom on the HTC one.
Please assist
I finally fixed the unable to mount sdcard issue with TWRP I guess the twrp I installed was faulty I made use of Hasson2000 v3.1 Tool kit it fixed it :fingers-crossed:
Now am back to square one flashing custom rom to fix my issue of unable to make or receive calls or text message, can anyone help with a direct link on this forum on How to flash Custom rom on HTC one S-ON ?
So far I have unlocked bootloader, installed TWRP 2.6.0, I know there alot of them on this forum but a noobie guide will be great thanks.
Just ad update: I have flashed Viperrom 2.6.0 now my HTC One has network and signal but I cant still make or receive calls what is really going on with HTC ONE m7?
Please if anyone has experienced this and fixed it please how did you fix this issue?
sme problem
I have exactly the same problem ice flashed new firmwares and new radios it's got me stumped
Dialer glitch / can't make calls
I'm not sure if this is the same problem, but when attempting to call someone from the stock phone dialer, I am unable to call. The phone will decide to call maybe 10-15 seconds later even if I have locked my phone. Apparently there is a bug with Skype that causes the phone to act funny when attempting to call. I had the same issue, and after ensuring the Skype service isn't running, and I am logged out of Skype, my phone dialer is no longer glitching. Worth a try before flashing, resetting phone?
You could also try completely removing skype, and all the files associated with it from your phone.
http://forums.androidcentral.com/htc-one/317283-cant-make-receive-calls.html

[SOLVED] Phone network issue

Hello everyone,
Informations
Phone : Nexus 6
ROM : Euphoria OS 1.0 with included kernel
I have a little problem with the phone network...
I have just install the ROM (3days ago) and everything worked fine.
After the first reboot, I had a network problem: no more network (just phone)
Bluetooth is OK,Wifi also ect...
No extra apps installed.
Any idea?
Thanks
Edit : French phone/network (FreeMobile)
I am having issues over here also. My data randomly stopped working on my way down to memphis, randomly would start to work again. I tried a new rom, it slightly got better, but would cut out of data every 5 min. Kinda got it better by switching to tmo in the apn's. Now just installed sinless, and it is no longer working again.
So, same problem and no fix...? :/
Holy cow! I thought I was the only one! I mean this problem really sucks(and I have wasted a lot of my hours trying to fix it), and have been thinking of creating a thread on this problem until I saw yours.
Okay let me start with what I'm on:
N6: 64gb blue
Rom: Stock
Rooted: Yes
Any other modification: No, only think I did was unlock and do chainfire su root.
Network: VZW
I have had this phone since Dec with no issues other than random reboot every so often.
Now to the problem I had, I went out to the middle of MO for a weekend get away (on Feb 14th). The whole time I was out there it showed 1x even though I was still getting LTE speed. Didn't think much of it until we moved further into the hilly parts of MO were I lost service. Thought it was just where we were at, and thought it would come back once we got back to the hotel we were staying at. It never did. It would say "No Network found" only allow 911 calls.
Spent the next 4 days working With VZW with several trips to the store, and talking to tech support. They made sure my IMEI was not blocked on their side. We used several sim chips, they would all do the same thing, quickly connect then disconnect and go back to no service.
So I did a factory reset, still didn't help. I finally did a fastboot flash of 5.0.1 stock again, this fixed the issue. Until I used titanium backup to restore my sys setting. Then it would drop and not reconnect after the reboot. So I did fastboot flash again and it hasn't happened again since last Thurs. I just restored my app's again to make sure it wouldn't fail to connect over the weekend, and rebooted several times. No issues so far, but I called Motorola and they are RMAing me a new one, because I don't have any trust in this one anymore. They are out of 64gb ones, and they will get back to me in a week.
Questioned to anyone who has gotten a RMA from Motorola:
Are their "like new" replacements okay? I got a few from them when I had my droid x, and they were crap. So I wasn't sure if that is still the same for the N6 or not. I have a feeling its not, but just wanted to get other peoples input on that process.
Thank you for creating this thread, and for everyone's time!
Edit: Had the same issue network wouldn't work, however WIFI, Location, Bluetooth would.
Check your APNs..... make sure you are on the correct one, and that both of APN protocols say IPv4.
Sent from my Nexus 6
APN is for Internet(3G) and MMS, no?
Because we have a phone network (call & SMS) issues.
On my side, APN are OK, but still don't work...
Edit: New !
Everything works fine on :
- Paranoid Android 5 Alpha 1
- Chroma (Latest)
But not work on :
- Euphoria
- Stock ROM
Edit 2 : It works now !!
I seen that I had several issues around the APN side. I mean, I can't add APN, sometime I can. Sometimes APN reseted themselves, sometimes it was OK. Then, I had read the solution above: security tab.
I had just remove my 3rd party lockscreen (HiLocker). Restart the phone and voilĂ  ! After the reboot, my phone ask me the pin code, and all APN are here.
I hope it can help...!
Some times I will see the APN settings, and sometimes I won't. Right now I don't. When it does show up it shows VZWINTERNET selected. There are ton of other options, but they don't work either when the problem was seen.
Is what your experiencing data going in and out? I'm on Sprint and I thought maybe it was just an issue with Sprint. I have or need to read up more on APN because it does get bothersome. I even have issues where sometimes my SMS gets hung up for minutes in sending mode before they actually send. Would be nice to have this corrected.
Sent from my Nexus 6 using Tapatalk
Casper34 said:
Check your APNs..... make sure you are on the correct one, and that both of APN protocols say IPv4.
Sent from my Nexus 6
Click to expand...
Click to collapse
This solved my problem. One of them was on IPv6.
T-Mobile Nexus 6; 32GB
Thanks!!
xjedi said:
This solved my problem. One of them was on IPv6.
T-Mobile Nexus 6; 32GB
Thanks!!
Click to expand...
Click to collapse
The thanks should go to @Circaflex though... he told me how to fix my issue and thought it could be useful here. I'm glad it was.
Sent from my Nexus 6
Casper34 said:
The thanks should go to @Circaflex though... he told me how to fix my issue and thought it could be useful here. I'm glad it was.
Sent from my Nexus 6
Click to expand...
Click to collapse
No my whole problem was that it would drop and no matter what I would do wouldn't reconnect to the network. I tried a lot of things to fix it (see above). APN would appear and then disappear from the menu. Right now its working on the network as of last Thurs. and APN options is not there.
collegencmc said:
No my whole problem was that it would drop and no matter what I would do wouldn't reconnect to the network. I tried a lot of things to fix it (see above). APN would appear and then disappear from the menu. Right now its working on the network as of last Thurs. and APN options is not there.
Click to expand...
Click to collapse
The APN option will not show for a CDMA Carrier, Sprint or VZW, in your case VZW. APNs are set by the Sim from Verizon so you shouldn't be messing with those, nor should the option show up under mobile network settings.
It was like you. Sometimes network was OK, and sometimes, it was down...
So current working theory is that it was a software issue that cause the problem. I'm just unclear as to why it happened, and how to stop it from occurring again . I do have OpenDNS enabled on the phone, could that cause the problem?
Heres my problem, I'll drop out of an LTE zone, and 3G/HSPA will come on line. Only if its on 3G I never get any data, and sometimes with HSPA too. Not until LTE comes back on line again, but then if I'm trying to stream say music 3G/HSPA wont let LTE take over again for a pretty long while.

"Mobile network not available" Trouble ... ?do I need a new phone?!

I am totaly lost as to how to proceed;
I was on Moto X 2013 stock Android 4.4 for over 10 months on a rooted (not a recent root) phone when one day, I suddenly started to get a message saying "Mobile Network not available" on attempt to make a call.
Data is working fine!
The same sim works on another phone. No other sim works on my Moto X 2013... same issue (the phone was sim unlocked)
I have tried literally everything I can think of:
1. Reinstalled stock 4.4.
2. Upgraded to 5.1 OTA
3. Set network type to WCDMA only & GSM only (as well as working through the entire list of network types)
4. Selecting my network operator + setting the network operator selection to "choose automatically"
What is going on?
Why should the problem suddenly start?
And Do I Need a New Phone??
Interesting. Check and make sure that the IMEI isn't blacklisted.
When you say that data isn't working I can't help but think that you're talking about Wi-Fi because it doesn't use a cellular network just to verify what data is working?
Sent from my XT1060 using Tapatalk
SR3TLAW said:
When you say that data isn't working I can't help but think that you're talking about Wi-Fi because it doesn't use a cellular network just to verify what data is working?
Sent from my XT1060 using Tapatalk
Click to expand...
Click to collapse
By data, I do mean mobile data. Not WiFi. Which makes it more odd.
Also, imei is Not blacklisted.
I have the same issue and tried the same troubleshooting as you. I activated a different phone for now. Another user on the xda forum solved his issue:
Solved mine by going into the settings menu, about phone i think, and updating PRL, profile, manually activating.
Click to expand...
Click to collapse
I had a stock xt1056 running 4.4.4. I receive 'no service' and all the Sprint reps tell me the moto x uses Wimax 4g which has been rolled over to 4g LTE. Still not sure why I can't receive 3g or lower service in my area .
reso newt said:
I have the same issue and tried the same troubleshooting as you. I activated a different phone for now. Another user on the xda forum solved his issue:
I had a stock xt1056 running 4.4.4. I receive 'no service' and all the Sprint reps tell me the moto x uses Wimax 4g which has been rolled over to 4g LTE. Still not sure why I can't receive 3g or lower service in my area .
Click to expand...
Click to collapse
I am in the UK so I am not aware of the issue you highlighted on Sprint (as we do not have it here) ... my issue seems nothing to do with network - I have tried multiple sims from various network and still no luck.
Also, I do not see any setting to update PRL...
I was wondering if you made any progress with the "No mobile network available". I tried a multitude of options with no success regarding the mobile error on my phone.
I think an OTA update at the beginning of November bugged my antennae firmware....best guess I can come up with. I only made OTA updates (no OS altercations) prior to the bugged antennae update. Looks like I have to get a new phone.
Edit: I forgot to mention that the repair technician that I spoke to in early November that told me that my phone cannot connect to 4G LTE admitted he was wrong today.
nirpaudyal said:
I am in the UK so I am not aware of the issue you highlighted on Sprint (as we do not have it here) ... my issue seems nothing to do with network - I have tried multiple sims from various network and still no luck.
Also, I do not see any setting to update PRL...
Click to expand...
Click to collapse
reso newt said:
I was wondering if you made any progress with the "No mobile network available". I tried a multitude of options with no success regarding the mobile error on my phone.
I think an OTA update at the beginning of November bugged my antennae firmware....best guess I can come up with. I only made OTA updates (no OS altercations) prior to the bugged antennae update. Looks like I have to get a new phone.
Edit: I forgot to mention that the repair technician that I spoke to in early November that told me that my phone cannot connect to 4G LTE admitted he was wrong today.
Click to expand...
Click to collapse
I am not sure if you have gotten any further with this issue - I doubt it tbh.
I have actually tried a number of things and been through 100s of forums - I have learnt that this issue is not uncommon, and there is no solution at all that exists. I have given up and settled on a new phone. I use my Moto X for testing apps/wifi/music. Such wastage, but I have got to the point where investing effort of finding a solution was more costly than getting a new phone. I do not say this lightly and it is said with a lot of frustration.
If anyone if future sees this thread and has solution, I would be more than interested in hearing it - I wouldnt mind reviving this phone.
Thanks
nirpaudyal said:
I am not sure if you have gotten any further with this issue - I doubt it tbh.
I have actually tried a number of things and been through 100s of forums - I have learnt that this issue is not uncommon, and there is no solution at all that exists. I have given up and settled on a new phone. I use my Moto X for testing apps/wifi/music. Such wastage, but I have got to the point where investing effort of finding a solution was more costly than getting a new phone. I do not say this lightly and it is said with a lot of frustration.
If anyone if future sees this thread and has solution, I would be more than interested in hearing it - I wouldnt mind reviving this phone.
Thanks
Click to expand...
Click to collapse
Best of luck. Sorry to see a fallen soldier, I know how it feels!
Sent from my XT1575 using Tapatalk
SR3TLAW said:
Best of luck. Sorry to see a fallen soldier, I know how it feels!
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Thank you - I like the way you said that. Makes me feel like one of the community members ... I can see I will be supported in times of need.

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