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If you are planning to buy a ATT phones, wait till Friday all the phones will be at 50% discount including the TILT.
was announced on the RADIO.
More info anyone???
Can anyone provide more info (certain markets, or nationwide?)... or confirm this?
ATT 50% off Blackfriday
This sale is pretty much limited to CA, NV, ID, AZ, NM, UT, HI, OR, WA, CO. You get 50% off on almost any phone (no Iphone or Go Phones included). You however have to be eligible for an upgrade or new line of service. It seems to be a pretty good deal if you are looking to get the tilt or blackberry.
you can check it out here
http://www.cingularfun.com/blackfridaywest/
CA, NV, ID, AZ, NM, UT, HI, OR, WA, CO
Seeing as I dont live in any of those 8 states.... seems I'm out of luck.
great...i live in washington, i could do it..i already got my tilt tho.
Well that sucks, I've only had my Tilt 3 weeks
JohnnyGTO said:
Well that sucks, I've only had my Tilt 3 weeks
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i believe at&t has a 30 day price match offer that includes them dropping their own prices, so you should be able to get the difference refunded if your in one of those states.
brianlb said:
i believe at&t has a 30 day price match offer that includes them dropping their own prices, so you should be able to get the difference refunded if your in one of those states.
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I hope so. I'm calling sales tomorrow because I got mine on the 16th and I'll post back with what they say.
Z
klasikahl said:
I hope so. I'm calling sales tomorrow because I got mine on the 16th and I'll post back with what they say.
Z
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I await your findings. I live in AZ and I just bought my Tilt like 3 weeks ago so I fall in the 30 days like you
Before I bought mine I asked them if by some chance the Tilt went on sale for cheaper than I got it for (399.99) would they price match. They assured me that it would not go on sale so I insisted the "what if". They agreed that if it did go on sale by some weird chance (like black friday weekend) then they would do a price match.
Still I'm curious what you find out.
Thanks!
TILT price match
Hi Guys!
I got ordered my tilt on 8th and got it on 12th. I think i will be eligible for Price match. I got it on a forced upgrade for 592 USD with tax. Hope i can save some money on it.
Please post your opinions and findings..
.... Raj
I live in St. Louis, MO area, although i'm not on one of those states listed, i bought my phone about 2 weeks ago from an At&t store, not a an authorized dealer and actually store by at&t and that was the first thing i asked my rep was what if the price in it drops the day after Thanksgiving will they offer me that, and she said yes, they have a 30 day price match, also i told them about the amazon.com offer of 200bux plus a 25.00 rebate for a total of 175 for the phone w/a 2 year contract, and they did a pretty close offer of 250.00 and i dont have to pay the 36.00 activation fee, so basically i paid 214 2 weeks ago for it, sure the amazon deal is cheaper, but the in person service is something i dont mind paying a little more for incase there's a mess up w/something i can go back to the store, which is only 5 minutes from me and talk to someone in person and get everything right.
So I just got back from the AT&T store and they gave me an additional $150 credit to my bill since I puchased the phone less than 30 days ago!
Anyone that has purchased their AT&T Tilt less than 30 days ago needs to contact their original point of puchase today and tomorrow only and they will recieve a 50% credit to thier purchase!
SCORE!
Wonder how that works if you bought it from the AT&T web site...
Call customer service. They might have to do a return repurchase maneuver.
Thats what the AT&T rep told me when I called in before visiting my local store where I originally purchased the unit.
What if you bought it from a retailer like CompUSA or from a website like Newegg? Will they still offer you a discount on it or do the retailers have to do that?
I spoke to an ATT rep who told me that if I go into any ATT owned store I can redeem the credit. I hope that's true because I bought the phone on my parent's side of town - hours away.
150$ Refund!!!
I called att sales today and they refunded my credit card 150$ however I didnt qualify for the 100$ mail in refund though.
mdotcooley said:
I called att sales today and they refunded my credit card 150$ however I didnt qualify for the 100$ mail in refund though.
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what did you say to them?!
I went down to the ATT store I bought mine from and I didn't qualify for the 50% off because-
a) I didn't have the data plan added on my phone (39.99 $/month)
I would have qualified if I just added the data plan on for that month BUT it would have screwed up my super mega ultra ridiculously low plan that already has unlimited internet access.
Was anyone able to pull off the half off without having the pda connect plan that is 39.99? If so, can you PM me the phone number of the ATT store so I can call them and see if they will credit me?
Sorry if this is redundant to Black Friday post but I thought it was worthy of attention.
If you have purchase an AT&T tilt within the last 30 days, the original purchase point will credit you back 50% of purchase price today through Sunday only! (Fri.23, Sat.24, Sun.25))
I just got them to credit back $150 to my account! I thought that the credit was post rebate, which would have made the credit $100, but I got the full $299 price reduced by half! SCORE!
Everyone that can should take advantage of this rare gift from AT&T.
i believe it's only certain states that get the 50% off.
brianlb said:
i believe it's only certain states that get the 50% off.
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Yeah, its all west coast states. Sucks because I bought mine within 30 days but I live in VA (east coast)! Bah... AT&T strikes again!
stozmon said:
Sorry if this is redundant to Black Friday post but I thought it was worthy of attention.
If you have purchase an AT&T tilt within the last 30 days, the original purchase point will credit you back 50% of purchase price today through Sunday only! (Fri.23, Sat.24, Sun.25))
I just got them to credit back $150 to my account! I thought that the credit was post rebate, which would have made the credit $100, but I got the full $299 price reduced by half! SCORE!
Everyone that can should take advantage of this rare gift from AT&T.
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do we have to call them or go to the store, or they just credit the money back?!
Exousia said:
Yeah, its all west coast states. Sucks because I bought mine within 30 days but I live in VA (east coast)! Bah... AT&T strikes again!
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same here I'm in Missouri and I bought mine on the 13th this month, so maybe they'll drop the prices here in a week or so.
I called an ATT store and they said there's no credit back or any discount on a purchased tilt!!
what if you ordered the tilt from the premier site?? Does this count for a 50% refund?
30 day price matching
I had to physically go into the store but others were able to call in.
Don't let them bull**** you and tell you otherwise, everyone is eligible, the caviat being it had to purchased from AT&T direct.
stozmon said:
I had to physically go into the store but others were able to call in.
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Do you live on the west or east coast? I'm on the east and went to the AT&T Tilt page on their site. If I put in my zip code, it's still $300. If I put in a zip code from the west coast (I tried San Francisco, California), it's $150.
Called ATT just right now and they credited my account 150$. It took me 45 min and asking for the supervisor to get to it. Now im just waiting for the 100$ rebate to sweeten the deal.
I was only able to get $100.00 but I ordered it back in mid Oct. so I missed the 30 days by 5 days! But then I'm not going to sneeze at $100.00!
I just (2 hours ago) bought a tilt from ATT website for 399 w/ 100 rebate. R u telling me I can get another 150 back? I dont care if it took two hours - I would love to get my phone for 150. What is the offer info?
Damn I order it back when it first came out.
just add an additional line for $149 after $100 rebate
Can someone give me the info on the deal? I can find the 50% off select phones, but I cannot find any HTC, much less Tilt incl in the offer. I would like to get 150 back - who wouldn't? - and if I have the info I will, but what am I going to say, "People on the forum are getting it - why can't I?"? I am not too confident with that approach. If you got the deal there had to be an offer - so where can I see the offer besides word of mouth?
Please.
sundoulos said:
Can someone give me the info on the deal? I can find the 50% off select phones, but I cannot find any HTC, much less Tilt incl in the offer. I would like to get 150 back - who wouldn't? - and if I have the info I will, but what am I going to say, "People on the forum are getting it - why can't I?"? I am not too confident with that approach. If you got the deal there had to be an offer - so where can I see the offer besides word of mouth?
Please.
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I just went in and purchased the Tilt and got the 50% offer. Now as mentioned it's in 'select' states but I think a simple call to a local office should suffice. I will say that when I went in, it was marked at that price too. It's basically $249.99 with a 2yr Contract (new or eligible upgrade) less the $100 mail-in rebate... here in Sacramento, CA... so net price of $149.99 after rebates + tax.
As to the refund... well I'd think you'd only be eligible to get that as if you were going to return it and re-buy it. Under that criteria, if you can do that, then you should be entitled to the refund. If it was purchased online, etc., not too sure what the specifics would be...
Thanks! I will check it out tomorrow. For sure.
sundoulos said:
Thanks! I will check it out tomorrow. For sure.
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Good luck! If you're within 30 days, there should be ZERO reason for them to give you any problem - provided it was from an AT&T Corp store. I'd position it as 'Well I can just return it and then re-buy it.' Maybe choose better wording but you get my point...
the torrent of swears that i have to unleash because i bought my phone 2 days too early would without a doubt get me banned from this forum.
hmm..i vvas gonna ask this today but too busy vvorking at the mall...ill ask tomorrovv
I got my pre ordered One on Sunday from my local best buy. I paid $260 after my upgrade and getting the geek squad insurance and sales tax. I got to reading the wire fly thread and saw that they had them for $119 with $20 visa card. That would drop it down to $100 plus I get the $100 from my OG EVO. WELL...I went into Best Buy tonight and told them I wanted a refund on my phone and I was going to buy from Wire Fly. They asked if they price matched, would I keep it? Said, SURE! Walked out paying $.01 for phone and $9.99 for protection plan. $10.00!!!! I also get $100 back from HTC! In the end I'll have made $90 on the new ONE!
Just had to share my story. Love this phone!
Wish I had nice Best Buys near me that price matched online retailers. Mine only does local brick & mortar stores. Congrats!
Hey, I've got black tie, too. Dies having black tie help get any kind of discount even when you're not upgrade eligible? (Sorry, not real familiar with black tie/best buy).
TIA
Sent from my EVO using xda premium
reynoldsrobbie said:
I got my pre ordered One on Sunday from my local best buy. I paid $260 after my upgrade and getting the geek squad insurance and sales tax. I got to reading the wire fly thread and saw that they had them for $119 with $20 visa card. That would drop it down to $100 plus I get the $100 from my OG EVO. WELL...I went into Best Buy tonight and told them I wanted a refund on my phone and I was going to buy from Wire Fly. They asked if they price matched, would I keep it? Said, SURE! Walked out paying $.01 for phone and $9.99 for protection plan. $10.00!!!! I also get $100 back from HTC! In the end I'll have made $90 on the new ONE!
Just had to share my story. Love this phone!
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Very nice. I wish bestbuy would be consistent with their pricematching.
I had every intention on returning it I even chatted with an online sales person to see if they'd price match, they told me only if it says 'lowest price guarantee". When I went in, the girl asked me if they matched the price, would I keep the phone. She then asked the details she must have misunderstood me and gave it to me for free. Score!
Was able to give evo4g LTE to son and send in his evo for $100.
Sent from my HTCONE using Tapatalk 2
I bought a HTC One from Best Buy, then realized that Sprint was selling it for $150 less. They would not price match so I ordered one from Sprint, it arrived a couple days later, then returned the first one back to them.
Pretty ridiculous that they wouldn't price match especially considering I bought it off contract.
mutelight said:
I bought a HTC One from Best Buy, then realized that Sprint was selling it for $150 less. They would not price match so I ordered one from Sprint, it arrived a couple days later, then returned the first one back to them.
Pretty ridiculous that they wouldn't price match especially considering I bought it off contract.
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I could be mistaken but I believe their policy says they price match most things except "contract phones." Since you were going to buy yours off-contract from BB, they should have price matched. I would call up BB corporate and complain, telling them that cannot see yourself shopping at BB any longer after that experience. I do this every time a BB employee/manager screws up and corporate always makes up for it by sending me a $50 gift card.
Here is the policy:
http://www.bestbuy.com/site/Payment...ee/pcmcat297300050000.c?id=pcmcat297300050000
Marty said:
I could be mistaken but I believe their policy says they price match most things except "contract phones." Since you were going to buy yours off-contract from BB, they should have price matched. I would call up BB corporate and complain, telling them that cannot see yourself shopping at BB any longer after that experience. I do this every time a BB employee/manager screws up and corporate always makes up for it by sending me a $50 gift card.
Here is the policy:
http://www.bestbuy.com/site/Payment...ee/pcmcat297300050000.c?id=pcmcat297300050000
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That's what I thought too but the guys working in the mobile section seem to be a few beers short of a six pack.
I let them know that I would never considering buying a phone from them again. I will continue to use Best Buy for their "showrooming" quality and order my stuff online.
Ya I too bought mine from best buy off contract and I couldn't for the life of me get them to price match sprints off contract price when I use to get them to price match the off contact price on my past phones like the Evo 3d and Galaxy Nexus, they said it was a new policy that went into effect in like March
Sent from my HTCONE using xda app-developers app
reynoldsrobbie said:
I got my pre ordered One on Sunday from my local best buy. I paid $260 after my upgrade and getting the geek squad insurance and sales tax. I got to reading the wire fly thread and saw that they had them for $119 with $20 visa card. That would drop it down to $100 plus I get the $100 from my OG EVO. WELL...I went into Best Buy tonight and told them I wanted a refund on my phone and I was going to buy from Wire Fly. They asked if they price matched, would I keep it? Said, SURE! Walked out paying $.01 for phone and $9.99 for protection plan. $10.00!!!! I also get $100 back from HTC! In the end I'll have made $90 on the new ONE!
Just had to share my story. Love this phone!
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Hate to one up ya......but check out what I did. Last year my wife and I both got 2 Evo 4G LTE's and I shelled out an extra $30 on each phone for their black tie trade in program. I had to open up 2 new lines as my wife and I's lines were not available for upgrade. Best buy let me swap my 2 new lines to the old lines. This would allow me to upgrade my LTE's in a year if I wanted. (My friend wanted one of my lines and the other went to my mother). So this brings us to this year and the one. When I went to trade in my LTE's, Best Buy gave us $280.00 per LTE for trade....I walked out about $40.00 + after taxes....and have 2 phones to send back to HTC....so end the end....+240.00!!!! (well minus the $60 i paid for the program only $180 ahead.) still not bad being paid for this awesome phone!!
LymeWire said:
Ya I too bought mine from best buy off contract and I couldn't for the life of me get them to price match sprints off contract price when I use to get them to price match the off contact price on my past phones like the Evo 3d and Galaxy Nexus, they said it was a new policy that went into effect in like March
Sent from my HTCONE using xda app-developers app
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Click to collapse
Ya, that new policy in March says no price matching for "contract phone." The employee you spoke with incorrectly applied it to off contract phones. You can see the policy in the link I provided in my previous post in this thread. I would print out a copy and show it to them. If they still refuse, call corporate and complain. They will likely send you a gift card for your trouble at the minimum.
This is just my experience, this is very YMMV (your mileage may vary) and depends on the rep you get and how you treat them/what you say.
I was upset that amazon was taking 2-3 weeks to get me my phone. I called sprint telesales and played dumb. I asked the cost and of course it was 249.99. I told them that I have seen phones priced at 199.99 and it seemed to me like i was paying for the 149.99 discount which was "unfair and disappointing* as many of us were complaining about. Played the loyal customer card, She talked to supervisor and they over rided the price. Had to endure listening to those terms and now the phone should be here in 3-4 days instead of weeks. With my triple a discount, it comes to 199,99 + 12 shipping + tax, around 220. However no activation fee (thanks to triple a). If your ordering through a third party and not happy, i would suggest trying this out.
If it doesn't work, try again. You can call in and say you got cut off but they were in the process of applying the $50 discount and you didn't get the customer service number for your ticket. You could try for even more off but odds are it won't work.
Good Luck!
I got mine at 199.99 at Sprint Stores, told them if they dont give me the phone for the promo of 150.00 i will go to another company, they told me that they could offer me for 199.99. So i got it
Just got off the phone. Asked politely and they agreed! Got it for $199 + tax + $12 shipping.
Hoping to get it soon!
Sent from my Galaxy S2
What number do you use to get to telesales? I'm getting a bit pessimistic about my Costco preorder shipping friday. If I order tonight from telesales, it should ship tomorrow and there's a good chance I have it Friday or Saturday.
Also, what's this triple account you mention in order to get the activation waived?
Thanks!
Got mine at the store for $199. The rep wanted to sell accessories so bad that he dropped the price of the phone to buy a spare Battery and charger for my wife's note 2.
Sent from my SPH-L720 using xda app-developers app
Deutch said:
What number do you use to get to telesales? I'm getting a bit pessimistic about my Costco preorder shipping friday. If I order tonight from telesales, it should ship tomorrow and there's a good chance I have it Friday or Saturday.
Also, what's this triple account you mention in order to get the activation waived?
Thanks!
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Click to collapse
Triple a membership has a sprint discount. 10 percent off the monthly sprint bill plus free activation for all phones. Its the workplace discount thing.
Call 866-866-7509
Got mine yesterday!
Sent from my Galaxy S4
Just read today that on 7/19 sprint will be doing BOGO on Galaxy S3 and S4.
Offer valid on new accounts and upgrade eligible lines. So you buy one S4 at regular price and get a second one Free!
Sent from my SPH-L720 using xda app-developers app
HeyItsRyan said:
Here's some insider info from everyone's favorite Sprint guy.
Just read today that on 7/19 sprint will be doing BOGO on Galaxy S3 and S4.
Offer valid on new accounts and upgrade eligible lines. So you buy one S4 at regular price and get a second one Free!
Sent from my SPH-L720 using xda app-developers app
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Click to collapse
I am sure amazon and every other retailer on line will smash that deal, they will would probably offer it for 100 or so.
Same with the htc one, sprint dropped the price to 200, and amazon has it for 50 dollars now..
That great
neonsector said:
I am sure amazon and every other retailer on line will smash that deal, they will would probably offer it for 100 or so.
Same with the htc one, sprint dropped the price to 200, and amazon has it for 50 dollars now..
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50 dollars for an htc1.....still too much...lol but thats great info thanks for passing it on.:laugh:
Originally Posted by HeyItsRyan
Here's some insider info from everyone's favorite Sprint guy.
Just read today that on 7/19 sprint will be doing BOGO on Galaxy S3 and S4.
Offer valid on new accounts and upgrade eligible lines. So you buy one S4 at regular price and get a second one Free!
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
I am sure amazon and every other retailer on line will smash that deal, they will would probably offer it for 100 or so.
Same with the htc one, sprint dropped the price to 200, and amazon has it for 50 dollars now..
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Click to collapse
Yea but sprint doesn't compete with online retailers. Most companies can't.
And the HTC one has always been 200 since the day it was released.
But there are ways a new customer can get an HTC one or S4 completely free.
Sent from my SPH-L720 using xda app-developers app
Best buy always has various great deals the one for the HTC One is good right now. $99 for the One trade in your old phone and put the amount toward the One and get a $50 gift card for Best Buy. The S4 had a deal a week ago. I will never buy from anywhere but Best Buy from now on and the last place would be from Sprint. They screw me over on my data enough I don't need there ridiculous prices and activation fees and about 1/3 the price for trading in your phone as Best Buy.
Sent from my Sprint Galaxy S4 using Tapatalk 2
GiantJay said:
Best buy always has various great deals the one for the HTC One is good right now. $99 for the One trade in your old phone and put the amount toward the One and get a $50 gift card for Best Buy. The S4 had a deal a week ago. I will never buy from anywhere but Best Buy from now on and the last place would be from Sprint. They screw me over on my data enough I don't need there ridiculous prices and activation fees and about 1/3 the price for trading in your phone as Best Buy.
Sent from my Sprint Galaxy S4 using Tapatalk 2
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Click to collapse
So confused...
What makes you think you don't get charged activation/upgrade fees from Best Buy? Read the contract.
A Sprint store would offer discounts on accessories with a phone purchase, Best Buy does not.
A Sprint store will take the time to educate the customer on their new phone, Best Buy does not.
A Sprint store will assist the customer with applying or re-validating their discount, Best Buy does not.
A Sprint store has access National Sales Support (NSS) to resolve complicated issues, Best Buy does not.
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
Hey Ryan, do you think you could explain how this deal works? Do we need two valid upgrade lines or can I walk in the store with my upgrade and walk out with two s4's?
asharm said:
Hey Ryan, do you think you could explain how this deal works? Do we need two valid upgrade lines or can I walk in the store with my upgrade and walk out with two s4's?
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Click to collapse
Yes, you need two VALID lines. You must meet 1 of these 3 qualifications:
1) Be a new customer activating at least 2 new lines of service.
2) Be an upgrade eligible customer upgrading at least 2 new lines of service.
3) Be an upgrade eligible customer upgrading at least 1 line of service and adding at least 1 new line.
Any of those scenarios will qualify you for the BOGO offer.
HeyItsRyan said:
Yes, you need two VALID lines. You must meet 1 of these 3 qualifications:
1) Be a new customer activating at least 2 new lines of service.
2) Be an upgrade eligible customer upgrading at least 2 new lines of service.
3) Be an upgrade eligible customer upgrading at least 1 line of service and adding at least 1 new line.
Any of those scenarios will qualify you for the BOGO offer.
Click to expand...
Click to collapse
Hmm..this sounds like a cool deal. I switched my line from ATT about 2 days ago. I was gonna wait till next month to switch my wife's line over to Sprint. But if they would let me get a free S4 for her considering I just started service a couple days ago, that'll be great. But I doubt they will go for it...but I'll definitely call and try to get this deal next week when its made public...
Sent from my SPH-L720 using Tapatalk 2
plmiller0905 said:
Hmm..this sounds like a cool deal. I switched my line from ATT about 2 days ago. I was gonna wait till next month to switch my wife's line over to Sprint. But if they would let me get a free S4 for her considering I just started service a couple days ago, that'll be great. But I doubt they will go for it...but I'll definitely call and try to get this deal next week when its made public...
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
Won't work. When the store processes the phone in SNAP, your line would be a service when it has to be a new or upgrade. So even IF the store personnel didn't know what they were doing and gave you the in-store credit, Sprint themselves would not pay the store back for the credit because the BOGO offer was done wrong.
The only way you can do this is if you add TWO more lines of service. Then just give the 3rd S4 to someone else or something.
HeyItsRyan said:
Won't work. When the store processes the phone in SNAP, your line would be a service when it has to be a new or upgrade. So even IF the store personnel didn't know what they were doing and gave you the in-store credit, Sprint themselves would not pay the store back for the credit because the BOGO offer was done wrong.
The only way you can do this is if you add TWO more lines of service. Then just give the 3rd S4 to someone else or something.
Click to expand...
Click to collapse
If he just does it now it would be the same...considering he has ports he would get two s4's now for 199 either way. Doing it now would be the logical choice.
It could technically be done next week because he is within 14 days...but would be a pita to do AND keep his number
Sent from my SPH-L720 using xda app-developers app
HeyItsRyan said:
So confused...
What makes you think you don't get charged activation/upgrade fees from Best Buy? Read the contract.
A Sprint store would offer discounts on accessories with a phone purchase, Best Buy does not.
A Sprint store will take the time to educate the customer on their new phone, Best Buy does not.
A Sprint store will assist the customer with applying or re-validating their discount, Best Buy does not.
A Sprint store has access National Sales Support (NSS) to resolve complicated issues, Best Buy does not.
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
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Click to collapse
Buddy you got all the wrong information. I work for Best Buy Mobile, and we do all of that.
Buy any case upto 24.99 get a zaggshield HD or car charger for only $10. OR all 3 for just $50
Buy any case upto 34.99 get a Zaggsheild HD or car charger for only $10 Or all 3 for $60
We price match accessories to any online or store retailer, including the $50 Otterbox's for $25 that are on sale at Amazon. And most of the time if you ask if you can give a discount on a case or charger, mobile manager or sales leads can give you a "customer satisfaction" discount.
I don't think any carrier store spends as much time with a single customer as we do at BBYM. We do not work on commission and don't rush you out of the store to get to the next customer to make money off of them and rush them out. There have been times where I have had older customers come into the store and I've spend an hour with them just educating them about the technology, finding out what their needs are, what they plan on using the phones for, and all of the different pricing options, plans etc. then another hour setting the phones up for them, google, corporate email accounts, apps, showing them how to work it and etc.
True we can't do the $100 credit for new service/bringing your number from another carrier, but Our system we use does allow us to search for corporate discounts to apply to the customers account.
And we do have NSS access to Sales Support for issues that may come up, and trust me, Sprint is the one that usually has the most issues with phones not wanting to update and activate and prl and profile updates not going through, also we have our Sprint Account Manager just a phone call away if there are issues that need immediate attention that calling NSS can't resolve as far as phones not activating due to still being on another account or Bad ESN's that need to be taken care of to reactivate for the customer.
As far as our protection plan, the best in the industry, $9.99 a month (a dollar cheaper than Sprint) with $0 deductible and UNLIMITED Claims. Although we do not cover loss of theft, but then that's why we have zero deductible and unlimited claims. As long as you have your phone, whatever is wrong with it, (cracked, broken, dropped in toilet, charger, battery, charge port) we'll take care of it. As for Iphones go, we now even replace the glass In Store. And if you have our Geek Squad Protection you automatically get our Trade-In Plus for free, and that will give you an additional $50 on top the trade in value of the phone.
00mred00 said:
If he just does it now it would be the same...considering he has ports he would get two s4's now for 199 either way. Doing it now would be the logical choice.
It could technically be done next week because he is within 14 days...but would be a pita to do AND keep his number
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Why is it logical to do it now? I will be porting my wife's number over from att
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HeyItsRyan said:
So confused...
What makes you think you don't get charged activation/upgrade fees from Best Buy? Read the contract.
A Sprint store would offer discounts on accessories with a phone purchase, Best Buy does not.
A Sprint store will take the time to educate the customer on their new phone, Best Buy does not.
A Sprint store will assist the customer with applying or re-validating their discount, Best Buy does not.
A Sprint store has access National Sales Support (NSS) to resolve complicated issues, Best Buy does not.
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
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Lol okay. You sound like a Sprint employee for sure. Just speaking from my personal experience. I got $262.50 credit from Best Buy for my S3 Sprint was going to give me $106. I'm not going to argue but simply reiterate that Best Buy is a way better place to buy products, and insurance etc.
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HeyItsRyan said:
So confused...
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
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Buy Back everywhere is a joke... $245 for an iphone 5 I would be insulted.. they're what $600 at the store clearly it's 1/3 of the price right there..
my bf did that phone connect discount and he's going to end up paying more over all.... he doesn't even use his phone and hasn't even taken it out of the package...
Sprint Guy... how can a new customer get a free s4?
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waleed300 said:
Buddy you got all the wrong information. I work for Best Buy Mobile, and we do all of that.
Buy any case upto 24.99 get a zaggshield HD or car charger for only $10. OR all 3 for just $50
Buy any case upto 34.99 get a Zaggsheild HD or car charger for only $10 Or all 3 for $60
We price match accessories to any online or store retailer, including the $50 Otterbox's for $25 that are on sale at Amazon. And most of the time if you ask if you can give a discount on a case or charger, mobile manager or sales leads can give you a "customer satisfaction" discount.
I don't think any carrier store spends as much time with a single customer as we do at BBYM. We do not work on commission and don't rush you out of the store to get to the next customer to make money off of them and rush them out. There have been times where I have had older customers come into the store and I've spend an hour with them just educating them about the technology, finding out what their needs are, what they plan on using the phones for, and all of the different pricing options, plans etc. then another hour setting the phones up for them, google, corporate email accounts, apps, showing them how to work it and etc.
True we can't do the $100 credit for new service/bringing your number from another carrier, but Our system we use does allow us to search for corporate discounts to apply to the customers account.
And we do have NSS access to Sales Support for issues that may come up, and trust me, Sprint is the one that usually has the most issues with phones not wanting to update and activate and prl and profile updates not going through, also we have our Sprint Account Manager just a phone call away if there are issues that need immediate attention that calling NSS can't resolve as far as phones not activating due to still being on another account or Bad ESN's that need to be taken care of to reactivate for the customer.
As far as our protection plan, the best in the industry, $9.99 a month (a dollar cheaper than Sprint) with $0 deductible and UNLIMITED Claims. Although we do not cover loss of theft, but then that's why we have zero deductible and unlimited claims. As long as you have your phone, whatever is wrong with it, (cracked, broken, dropped in toilet, charger, battery, charge port) we'll take care of it. As for Iphones go, we now even replace the glass In Store. And if you have our Geek Squad Protection you automatically get our Trade-In Plus for free, and that will give you an additional $50 on top the trade in value of the phone.
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I'm going on information I have on hand, where I live our Best Buy sucks and I've been told that by customers many times. People tell me it's just like RadioShack, where yea they'll sell you a phone and if you're lucky they'll transfer contacts for it, but that's it. And the reason is BECAUSE you don't work on commission... a LOT of salespeople have no motivation to go the extra mile. They make a base pay and that's it. If they deal with 20+ customers a day, each one ending with the same result, then where's the drive to be the best? If you can't LOSE money as a sales rep, then you shouldn't call yourself a salesman IMHO. In that case you're just a customer service guy.
People have commission all wrong and it cracks me up when I see the Best Buy commercials that say you guys don't work on commission. Commission is what motivates salesmen to do a good job. Say a customer comes in my store and buys 4 new phones and I make $100 off that single transaction... it's my JOB to make sure they're 100% satisfied, because if they're not they have every right to return those phones and then I lose the commission, so now I just wasted time AND lost money because I half ass job. A typical single line upgrade will last about 45 minutes with us. We don't rush, and if we have customers waiting we simply set the expectations, tell them how long we'll be, and invite them to come back later so they don't have to wait. We go over ever aching detail from contact, picture, video, email, ringtone transfers to customer education. Then afterwards, the customer gets a CSAT call where they get to rate us. If our CSAT score is too low, we lose even more money off our commission. So once again, the result is that if you're dealing with a salesman who's pay and lively hood is directly effected by your (the customer's) level of satisfaction, then why do people assume commission-based salesmen don't do their job? Makes no sense.
But I digress.. Don't get me wrong bud, I am certainly NOT saying you do a bad job. If your particular Best Buy is a good one, and you in particular do an awesome job in phone sales, then that's great. I'm simply saying ours is not a good store, and the people there don't really give a crap.
Also, our accessory deals are pretty good. We do almost the same thing as you... buy any case for $29.99 or less and we'll bundle screen protectors and a car charger for a flat $40. We simply don't offer Zagg's because we don't believe in wet application screen protectors. OtterBox's are a big seller for us, and if you buy a Defender you don't need a Zagg anyway. We can't really match Amazon pricing for OtterBox because we're a preferred retailer, but we'll take a Defender down to $39.99 if we have too and still make a bundle deal.
kvan1707 said:
Sprint Guy... how can a new customer get a free s4?
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NEW customer?
If you port your number to Sprint from a different carrier you will get $100 in-store credit. If you sign up for the Home Phone Connect on top of that you'll get another $100 in-store credit. That means you can get an S4 for only $50 in store, but then you get a $50 mail-in rebate. So after everything is said and done, you get a free GS4.
plmiller0905 said:
Why is it logical to do it now? I will be porting my wife's number over from att
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The current offer is get $100 off when porting in, I assume you did this on your Att port in 2 days ago. This offer expires the day before the new offer starts. Just do that now for her line as it nets the same total cost as the bogo.
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HeyItsRyan said:
NEW customer?
If you port your number to Sprint from a different carrier you will get $100 in-store credit. If you sign up for the Home Phone Connect on top of that you'll get another $100 in-store credit. That means you can get an S4 for only $50 in store, but then you get a $50 mail-in rebate. So after everything is said and done, you get a free GS4.
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If Only, I am on a family plan in someone else's name with sprint right now, I going to break off get two lines, add my subway discount and pay about $154 a month. Need to build my credit.
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