[Q] galaxy note exchange email issue - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

i found my galaxy note has the exchange email issue. it doesnt sync the email automatically. it seems that function is sleeping that if i go the app of email it will refresh to get new email in my account, after that sync function works well for a period(push automatically). However, maybe after 4-5 hours or longer. automatic push function will stop (sleep again)!!!! is that the bug of email app? have other people meet the same question with me? anybody have any solution of that issue?
that account works fine in galaxy tab 7, no delay, receive email on time.
thx

check if you have any task manager killing the process?

I have same problem too.....must manual click/select the mail client app again, and pretty sure not kill any background process....

Me too, still.

Troubleshooting on Office website
Do an exact Google search for "Fail to sync with Exchange ActiveSync on an Android" (I'd post the direct link but the forum won't let me) - top result should be on the office365 site, which details lots of similar issues, and lots of suggestions. Unfortunately none of them worked for me

Related

Is it possible (OWA / Msn Mail)

Hi all,
I was wondering two things:
First, can I find an app that can download the mail and calendar from a OWA website ? To be honnest, I can only navigate with WAP(port 81 / 443),so that's why I ask.I don't know if some app can manage this thing.
The second (with the same restriction of port 443 and 81) . Can I find an app that can alert me if I receive an email from my hotmail account?(with Home plugin if possible) ?
Thanks in advance,
Check this app out!
I haven't used it yet, as I just found it today, but if it does what it seems to, I believe it'll fix your problem. Good Luck!
http://www.chronobis.com/Download.aspx
For the OWA thing, this app is /will be very usefull !!!!
Great find!
I read other users that were still looking for this free app!
Thanks!
And for a Today screen plugin which tells me if I got new hotmail mail ? (with WAP connection??)
Thanks guys! There has been a few updates since your posts, here is the XDA link:
http://forum.xda-developers.com/showthread.php?t=418898
Thanks,
Sync Mail/Calendar using OWA
Hey guys,
I've been trying for a couple of days to get my Android device to sync my email/calendar via OWA details (e.g. webmail.domain.eg.ie domain\username) with no joy. Fortunately I'm the exchange admin (learning as I go...) but everything that should be enabled is enabled according to all the docs I've read round the web both from MS and here and on other Android forums. All exchange services running, including Active sync, external POP3 address configured blah blah blah.
iPhone users at the same site as me can set up with no issues just using the above credentials. I set it up on my android phone and it connects, authenticates then gives me the options about pushing, how many weeks worth of sh... stuff to sync, how big etc. and I set all that up then am presented with a blank screen.
I close and reopen email - goes back to the blank screen. Leave email open overnight hoping it's just crapping it's pants while it updates, wake up to a blank screen.
Any thoughts?
impossible, I think

[Q] I am not getting emails through Exchange server

Hello
I have a SGS since about a month now.
The email was fine and I could get all mails even before Ms outlook on my laptop.
but I have just changed the ROM yesterday and since then I couldnt get any mail.
Though I am using exactly the same configurations and settings
Every other internet related app is working fine (including other email apps like Gmail)
I am just having this with the mail app. and for the Exchange Server mails.
I have noticed two things.
1. the sync is not happening (no moving dash circle on the top right corner) and
2. when at the mail accounts screen if I long touched the mail account (which is the only one anyway) and then choose Refresh .. it ask me for Force Close !!!! as it said there is something wrong with the process and it has to be closed.
Can you please help me out here
Work emails are very important for me.
Thanks a lot

[Q] Email problem

Hi i'm new to android.I recently bought milestone and try to sunc my emails.
With my Tellas acount(a company in greece) emails works just fine.But when i try to sunc hotmail it downloads the messages ok.I delete the unnesesary ones.But the problem is that when i reboot the phone i find out that email's are missing and downloaded again even the deleted ones,or the client crashes and loses all emails.
Anyone had experience the same problem with a hotmail account?Is it the software or a faulty device???
Thats probablt got somthing to do with your Hotmail settings, and not the phone. I use Hotmail, and it works fine after disabling POP and enabling IMAP folders via the PC. try that.
Thanks that worked.After search found out that android 2.1 is not compatible with pop3 hotmail.So thank you again you save me because i'm almost never home.
ares225 said:
android 2.1 is not compatible with pop3 hotmail
Click to expand...
Click to collapse
That's not fully correct. Android is a platform. What helps you with mail is just the application. It does not matter it commes preinstalled as you can easily replace it with other (btw: give K9 mail app a try). Android got nothing to do with 3rd party mail servers not following world defined standards (there shall be no "hotmail pop3" but just POP3 standard). If you can use imap - try it instead but beware account quota. I've also read some too frequent pooling from hotmail (like more often than 15 mins) may cause problems.

[Q] Deleted mail is delivered again, stock mail

Hi,
When I delete a mail in the stock mail app, it is delivered again from my ISP a few minutes later.
Anyone knows about some "secret" settings, I can't find any in the app that solve this problem.
Or recommend another app?
Thanks in advance!
Ruben
I'm having the same problem.
Changed from IMAP to POP just to solve the problem for now.
Sadly not the solution but i works better now.
setup email with exchange server active sync, b'coz pop i think not provide push service, you hav to set check mail frequency.
Dsable auto sync off in acc
Go to Email - entre gmail credential - select manual setup - select exchange active sync - keep user ID n PW as it is n add m.google.com in server field, finish setup with rest of as per your desire
dr.ketan, I don't think exchange activesync is an option here, it's not gmail.
I'm having the same issue. I think it sometimes (rarely) works. What's worse, is that it marks the mail read. I did not have this issue with the mail app on my htc desire hd.
There are various bugs open at code.google.com (I can't link as I'm new), but the comments are a huge mess and I didn't ever figure it out. I tried K9 mail briefly but wasn't very impressed either. Let us know if you can get this fixed
Another gud push mail is seven, now a days disappeared from market. But earlier i hav attached smwhr in xda, search seven 7.54 really it was nice.
my old streak 2.2.2 with stock email app use to do this. Not a clue why.
Sometimes I would get the same email 3-4 times in a row. Maybe it is something to do with Android itself?
Many thanks for your reply!
I'm glad?, that it not was just me, because I spent a lot of time to find an answer. It works fine on my old Desire.
Ruben
Same for me it worked perfectly on tho HTC Desire but not on the Galaxy Note. Quite strange I think.

[Q] Incredibly frustrated with N3+Gear - help please?

Good afternoon, Everyone - I hope everyone is having a great Saturday so far.
I, on the other hand, am incredibly frustrated and tired of trying to figure this out on my own... Also, I am in the middle of the woods today, and on a mobile device, so I am not as careful as I always am, so if by chance this has already been asked in a different thread, I am very sorry and I apologize...
I have the Note 3 with all latest updates. Not rooted. I also have the Galaxy Gear watch, again all the latest updates. I bought this watch primarily for two uses - to get notifications of my incoming text messages using the stock Samsung messaging app. Check - works great. The other reason, was so that I could get AND read my email messages using the stock Samsung email application. Check - works gr.... uh... not exactly. And HERE is my frustration...
Currently, in my STOCK Samsung Email app, I have the following accounts set up:
3 Gmail Accounts
1 Yahoo Account
1 Exchange work email account
Every time an email comes in on ANY of these accounts, I get an immediate notification on my watch. I can swipe, and read the entire email message. This is ALL I wanted. HOWEVER, even though in the very same stock email app, in the very same combined in-box, if I get a message specifically to my work Exchange email account, the watch ONLY displays that I have a message and to open it on the phone. It will not show ANYTHING in the email. But... the other accounts do with no problem! Why just this account, in the very same email app, with the same appearance and layout as the others??? I need this account more than anything - the others are just for fun and personal family, etc.
I did manage a temporary workaround however, but I am HOPING that you amazing folks here at XDA can give me an idea towards a solution. If I set up a MANUAL account to my work server using IMAP, our work server will allow me to only CHECK the mail, but not send. So I have no choice but to keep the existing Exchange account set up in my Samsung Mail App. However, I set up a SECOND entry in the same mail app, with my email address checking the email from my work server using IMAP and TLS. I just can't send.
Once I did that, I now receive TWO of every email from work. One in my normal inbox without a notification (turned off to avoid all the extra alerts on the phone), and the OTHER entry (IMAP) that I have labeled "Galaxy Gear Work Notifier". Now, the email WILL DISPLAY on my Watch, and I can read the whole email. But, if I pick up my phone to reply to the message, I have to switch inboxes on the mail app to the "real" Exchange one, and reply to the email.
There just has to be an easier way than this!!! I also own the Sony SmartWatch 2, but I personally don't like it as much as the Gear - but the Sony will read everything with all of the second party email notifiers out there.
Regardless that this is an Exchange account, it is coming into the very SAME STOCK SAMSUNG email application - so why do all the other email accounts display their email in full on the watch, but the one Exchange mail that comes in only says "open on phone" - what am I missing? This is driving me crazy, the fact that I can't figure this out....
I would appreciate any and all ideas VERY much - more than you know. Thank you in advance for helping and for the ideas. I appreciate it!
Mike
UPDATE - response from Samsung Engineer...
mcampellone72113 said:
Good afternoon, Everyone - I hope everyone is having a great Saturday so far.
I, on the other hand, am incredibly frustrated and tired of trying to figure this out on my own... Also, I am in the middle of the woods today, and on a mobile device, so I am not as careful as I always am, so if by chance this has already been asked in a different thread, I am very sorry and I apologize...
I have the Note 3 with all latest updates. Not rooted. I also have the Galaxy Gear watch, again all the latest updates. I bought this watch primarily for two uses - to get notifications of my incoming text messages using the stock Samsung messaging app. Check - works great. The other reason, was so that I could get AND read my email messages using the stock Samsung email application. Check - works gr.... uh... not exactly. And HERE is my frustration...
Currently, in my STOCK Samsung Email app, I have the following accounts set up:
3 Gmail Accounts
1 Yahoo Account
1 Exchange work email account
Every time an email comes in on ANY of these accounts, I get an immediate notification on my watch. I can swipe, and read the entire email message. This is ALL I wanted. HOWEVER, even though in the very same stock email app, in the very same combined in-box, if I get a message specifically to my work Exchange email account, the watch ONLY displays that I have a message and to open it on the phone. It will not show ANYTHING in the email. But... the other accounts do with no problem! Why just this account, in the very same email app, with the same appearance and layout as the others??? I need this account more than anything - the others are just for fun and personal family, etc.
I did manage a temporary workaround however, but I am HOPING that you amazing folks here at XDA can give me an idea towards a solution. If I set up a MANUAL account to my work server using IMAP, our work server will allow me to only CHECK the mail, but not send. So I have no choice but to keep the existing Exchange account set up in my Samsung Mail App. However, I set up a SECOND entry in the same mail app, with my email address checking the email from my work server using IMAP and TLS. I just can't send.
Once I did that, I now receive TWO of every email from work. One in my normal inbox without a notification (turned off to avoid all the extra alerts on the phone), and the OTHER entry (IMAP) that I have labeled "Galaxy Gear Work Notifier". Now, the email WILL DISPLAY on my Watch, and I can read the whole email. But, if I pick up my phone to reply to the message, I have to switch inboxes on the mail app to the "real" Exchange one, and reply to the email.
There just has to be an easier way than this!!! I also own the Sony SmartWatch 2, but I personally don't like it as much as the Gear - but the Sony will read everything with all of the second party email notifiers out there.
Regardless that this is an Exchange account, it is coming into the very SAME STOCK SAMSUNG email application - so why do all the other email accounts display their email in full on the watch, but the one Exchange mail that comes in only says "open on phone" - what am I missing? This is driving me crazy, the fact that I can't figure this out....
I would appreciate any and all ideas VERY much - more than you know. Thank you in advance for helping and for the ideas. I appreciate it!
Mike
Click to expand...
Click to collapse
HELLO AGAIN guys - I have an update...
I was so pissed by all of this - mainly because I was SURE there was something that I was doing wrong, and that I couldn't figure it out.... SOOO - I called Samsung, and went to tier 3 support and spoke to an engineer (called the main support line, got to the Mobile device department, then Galaxy Gear), and they said that they were aware that the notifications with Microsoft Exchange accounts, even those set up within their stock app, were temporarily broken and would refer the user to open the mail on their phone.... but an update is being released at any time now again to the Gear which fixes this issue. By taking the Exchange authentication/security out of the loop, this is why my manually set IMAP version of the same email was working. He assured me that they received a large number of calls on this specific issue, mainly because of all the business users who rely on Exchange as their email method, using the stock mail app. So he promised this was being addressed asap. At least, I now KNOW that this was not just me, and that I was not nuts. If it's "supposed" to be broken right now, and they are addressing it, then I'm fine with that and can use my IMAP workaround for the time being...
Thanks very much everyone - have a great rest of the weekend!!!
Mike

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