Hi there !
Until now I have successfully installed any version from 6 to 11, using SAMSUNG USB Driver for Mobile Phones.
Today I flashed Build 12 and Google Apps (v7.1). Then I made WIPE (wipe data/factory reset + wipe cache partition) and my GT-I9000 stuck at the boot screen... It is impossible to get into Recovery Mode. I can get into Donwload Mode ! But when I connect my phone via USB and via Odin - my PC cannot recognise the "unknown device". OK, new drivers.
I tried Samsung_USB_Driver_for_Moblie_Phones_v1_4_6_0.exe - unsuccessfully - my PC cannot recognise the "unknown device" again.
I installed "Google USB Driver for Windows" (revision 4) with Android SDK and AVD Manager. But my computer's
"Device Manager" cannot "Update Driver Software" - it displays an error : "Code 10" (The device cannot start).
Please, help! Thanks in advance!
A simple solution
Fortunately, after couple hours of reading on SGS forums,
I found simple solution of the problem:
At first, I installed again regular "Samsung Galaxy S USB Driver": (drivers.softpedia.com/progDownload/Samsung-Galaxy-S-USB-Driver-for-Windows-x86-Download-96692.html) and did not used the Google USB driver (for my GT-I9000)!
Second, after changing the USB port on my computer, I did what I read here, in a post from "westy": "...Remove USB cable. Put phone into download mode. Plug USB into phone and then into computer and hopefully Odin picks it up as it did with mine."
(samsunggalaxysforums.com/showthread.php/2530-USB-connection-not-recognized-by-computer/page2)
It works !
Thank you, i have similar situation
I have the latest samsung drivers installed, the phone is detected by Odin when it is on, but Odin doesn't detect it when the phone is in download mode?
If anyone can help or give any advice, thank you in advance.
Ja_guor said:
I have the latest samsung drivers installed, the phone is detected by Odin when it is on, but Odin doesn't detect it when the phone is in download mode?
If anyone can help or give any advice, thank you in advance.
Click to expand...
Click to collapse
From what I can remember, when you put the phone in download mode and connect it using usb, it tries to install another driver on your pc.. was that successfully installed?
or you can remove the samsung drivers and then reinstall them and try doing the whole process again.
I uninstalled and reinstalled the samsung driver, but odin still doesn't recognize the phone when connected by USB.
I remember multiple drivers being installed when I first connected the phone, but I'm not sure if any of them were when I connected the phone in download mode. How would I check the drivers for this or uninstall/reinstall them?
Ja_guor said:
I uninstalled and reinstalled the samsung driver, but odin still doesn't recognize the phone when connected by USB.
I remember multiple drivers being installed when I first connected the phone, but I'm not sure if any of them were when I connected the phone in download mode. How would I check the drivers for this or uninstall/reinstall them?
Click to expand...
Click to collapse
you could check in device manager of your windows for any devices for which drivers have not been installed..
should be just the drivers problem as odin recognizes when your phone is on
The only driver that seems to show up for when the phone is connected is "USB Mass Storage" device, which i uninstalled and reinstalled but odin and zadig of heimdall still don't detect as they should.
Do I have to have the USB settings of the phone in any particular mode?
Driver Source
Did you install drivers separately or along with Kies?
I had the same issue a few days back and this solved it:
1. Uninstalling all Samsung (and Google) USB drivers
2. Uninstall Kies
3. Download and run "uninstall kies" (search on the Forum/Google for UnistallKies.zip/ UninstallKies.exe)
4. Download and install latest Kies
5. Put phone in download mode AND THEN connect to PC.
See if that solves it.
Something I found....
If you have Kies on your computer, make sure it's not running in the background. Go to the Task Manager > Processes and remove it. From memory, there are two Kies apps running in the background.
Once they've stopped proceessing, try the download mode, Odin thing again.
Babe
Hmmm... not typing fast enough.... And yes, make sure your phone is in USB mode, USB debugging enabled and from memory?...... I think you have to have the non-market apps (Unknown Sources) box ticked
Ja_guor said:
The only driver that seems to show up for when the phone is connected is "USB Mass Storage" device, which i uninstalled and reinstalled but odin and zadig of heimdall still don't detect as they should.
Do I have to have the USB settings of the phone in any particular mode?
Click to expand...
Click to collapse
you have enabled usb debugging right?
Well I'm trying on another computer now, which did not have any of the drivers installed initially. I installed the latest samsung drivers WITHOUT Kies, and installed the drivers that come when the phone is connected in download mode.
Odin, both versions 1.85 and 1.3, does not detect the phone at all either on this other computer.
Oh gosh...nevermind, turns out I was in recovery mode and not download mode. Thank you for all your help though!
Ja_guor said:
Oh gosh...nevermind, turns out I was in recovery mode and not download mode. Thank you for all your help though!
Click to expand...
Click to collapse
lol..
ishangoyal said:
From what I can remember, when you put the phone in download mode and connect it using usb, it tries to install another driver on your pc.. was that successfully installed?
or you can remove the samsung drivers and then reinstall them and try doing the whole process again.
Click to expand...
Click to collapse
the driver that it tries to install fails in download mode ... i tried to reinstall drivers but it still shows the ! sign in device manager .. and shows the device as MSM7x27 .
on normal usb mode there is no issue and shows the driver as samsung ....
---------- Post added at 02:51 PM ---------- Previous post was at 02:42 PM ----------
ishangoyal said:
From what I can remember, when you put the phone in download mode and connect it using usb, it tries to install another driver on your pc.. was that successfully installed?
or you can remove the samsung drivers and then reinstall them and try doing the whole process again.
Click to expand...
Click to collapse
hi, i am facing this issue ...driver doesnt install correctly when in download mode ... tried to update ..reinstall drivers but still no use ..
in device manager it shows as msm7
running windows 8
after a uninstall and reinstall and a new usb wire it shows unrecognized device with !
CAPTIVATE - Frozen on AT&T Boot, Unrecognized via USB, NO access to CWM - PLEASE HELP
HI - I've been fighting this captivate for over 48 hours. Being very familiar with all this, and not doing this for the first time either, the fact that I can't get this resolved drives me insane as I have never been so mentally exhausted in being incapable of resolving a problem, thus seeking professional guidance from the Gods on mobile technology!
HERE IS THE SPIEL:
Device: Samsung Captivate i897 (Device is rooted)
Software: AOKP build.38
Kernel: IcyGlitch v14
CWM: Installed v.5-----
The Problem
Device stuck at AT&T Logo - Not Looping (just stuck)
Windows XP Professional SP3 (x86) with all recommended USB drivers will not detect device. Device Manager displays the phone as unknown, regardless of drivers & upon inputting it into a USB (2.0) windows displays a message "USB Device is not recognized".
Windows 7 Ultimate SP1 (x64) brings up identical message as that of Windows XP with all proper & recommended drivers with the phone recognized as "unknown"
Device boots into download mode via holding Vol.+/- and plugin in USB cable. Both Heimdall & Odin can't recognized the device when it's in UNKNOWN state by windows. Although all drivers are installed.
Purchased new Micro USB cable - NOTHING - that's testing all USB ports on all my systems.
The Story:
The device was working flawlessly being able to mount as mass storage on both my Windows 7 Ultimate SP1 (x64) & Windows XP Professional SP3 (x86) until i've upgraded to AOKP build #38. The upgrade was successful (2 months ago). 2 days ago, i decided to upgrade to AOKP build #40. The device was not recognized as mass storage but rather "Unknown Device" or "USB Device not Recognized" - although the phone was in full working condition (USB Debugging was enabled). After some reading, I realized that the AOKP build #38 has a bug where there was a problem with mounting & the camera was not functioning since it had no access to external_sd (a problem that was very irritating since the update, but i had no time to look into it until recently). I followed a similar tutorial (http://forum.xda-developers.com/showthread.php?t=1545801) which required the editing of the vold.fstab file with Root Explorer, resolving the issue of external_sd becoming accessible on the phone with camera working, however unable to mount and copy the new AOKP Build 40 ROM through Windows to flash via CWM.
At this point I booted into CWM via holding volume +/- & power button. Wiped everything, and loaded a backup I've done a # of months ago where everything was working perfectly. There was an error when it was "...loading data image" which is normal, so I did it again and the error persisted. On the second attempt, it again re-sent me primary CWM menu where i was intending to now load another backup. I accidentally clicked the restart button, having already cleaned the devlick cache, etc, including user data which brought me this NIGHTMARE of problems.
I will be forever grateful the the kind soul which will help me resolve this, as I am at a phase of taking this samsung captivate and throwing it against a wall.
I assume you can still access recovery? Try putting CM9 on the external SD with a card reader, and flashing that...
EDIT: Just saw you can't access CWM... Try recovery again... all three until ATT comes up, immediately let off power... Try multiple times... Leave the battery out, hold all three, have someone else insert it, and let off power at ATT... When going into download mode, leave the battery out, hook it up, hold boths vols, and insert the battery...
The Unknown device issue....
Uninstall your drivers... Here are drivers to manually install, they are 64bit... so try right clicking the Unknown device in device manager and doing a manual driver update...
OP,
See this thread... Captivate Connection Issues...
Sent from my SAMSUNG-SGH-I777 using xda premium
B-Naughty: Thank you. I have tried this & that no luck. Even loaded Linux Mint 13, however heimdall is being a !*&#@ in loading the firmware...Perhaps if you would know any (proper) packages for a Samsung Captivate i897 via heimdall id be grateful. I used heimdall-suite-1.3.2 command line & frontend. Will try again tomorrow. Although still haven't figured out whether or not it read the phone in Linux (it's a different world for me)
4-2ndtwin: My friend, thank you for the detailed link. I have been doing this for over 48 hours ... nothing. I'll give it another shot via Linux, if not i'll try Ubuntu. Truly am just confused out of my mind, never had this before.
PS: The phone's data is wiped & it's stuck at AT&T when loaded via power button. Booting into DOWNLOAD MODE isn't a problem. All combination to load into recovery, did not work. I mean...there must be a way! There always is...Any further ideas or should i simply through it out and buy a Galaxy SIII?
I897UCKK4 Stock, Wipe, with option to install Bootloaders, Param,and Repartition-Heimdall One-Click
And try all of your USB cords, I don't know what you bought, but a bad one, or a lot of times an aftermarket one won't work...
Edit:
I saw you can get into download mode. So my original post doesn't help much.
Have you tried installing the Andoid SDK and downloading the nexus drivers from there? Perhaps your device now thinks it is a nexus. It might be worth a shot.
^
+ 1
Yes... I second this ^
Sent from my SAMSUNG-SGH-I777 using xda premium
This happened to me and I just reflash the boot loader and reinstalled the same from to keep my data
Decrapitated Samsung
Thank you all for the support.
At this point I've installed SDK Manager w/Google USB revision 6, latest Java, all proper drivers...nothing. Tried all usbs on all systems.
Q: If the phone goes into download mode, is it not in a default state and must be detected? I have a samsung galaxy tab 10.1, detects immediately. Samsung YPS3 mp3 player detects immediately - Samsung Captivate however, nothing...
I set up a clean Windows 7 Ultimate x64bit (all june 2012 updates + .Net 4.0). Installed all usb drivers...same thing, UNKNOWN DEVICE - so the usb cable works...but now when you go and manually upgrade driver via device manager, it says that the best driver for the unknown device is already installed.
Anyone want's a free captivate lol...
At this point...I dont even know what to ask...since i've tried everything. I'll try to revisit Ubuntu & Linux later this evenings and report status!
Thanks for the I897UCKK4 Stock, Wipe, with option to install Bootloaders, Param,and Repartition-Heimdall One-Click link, i can't use it since the phone isn't detected by the application
I would say you need to uninstall any/all drivers for your captivate. This includes heimdall installed drivers. Make sure to uninstall the drivers for the "unknown" device also.
kScorpion said:
Thank you all for the support.
At this point I've installed SDK Manager w/Google USB revision 6, latest Java, all proper drivers...nothing. Tried all usbs on all systems.
Q: If the phone goes into download mode, is it not in a default state and must be detected? I have a samsung galaxy tab 10.1, detects immediately. Samsung YPS3 mp3 player detects immediately - Samsung Captivate however, nothing...
I set up a clean Windows 7 Ultimate x64bit (all june 2012 updates + .Net 4.0). Installed all usb drivers...same thing, UNKNOWN DEVICE - so the usb cable works...but now when you go and manually upgrade driver via device manager, it says that the best driver for the unknown device is already installed.
Anyone want's a free captivate lol...
At this point...I dont even know what to ask...since i've tried everything. I'll try to revisit Ubuntu & Linux later this evenings and report status!
Thanks for the I897UCKK4 Stock, Wipe, with option to install Bootloaders, Param,and Repartition-Heimdall One-Click link, i can't use it since the phone isn't detected by the application
Click to expand...
Click to collapse
Seems as though you have a hardware problem with the phone, or a s/w problem so messed up you're down to Unbrickable Mod
---------- Post added at 08:35 PM ---------- Previous post was at 08:34 PM ----------
Red_81 said:
I would say you need to uninstall any/all drivers for your captivate. This includes heimdall installed drivers. Make sure to uninstall the drivers for the "unknown" device also.
Click to expand...
Click to collapse
He had a fresh Windows install and install drivers...
Unbrickable MOD - wont be able to do this my self, would need an electric to look into it. I mean the phone isn't bricked, it accesses download mode i just have to get it to connect via usb to be read as a "samsung composite device" to flash the bootloader. As now, it would be stuck at the AT&T screen without giving access to CWM.
I have installed Ubuntu 12.04 - set up java 7 - loaded Heimdall One-Click stock rom provided above via java...tried all USB's phone not detected via DOWNLOAD MODE. Phone not detected at all!
This is just insane...If it's in DOWNLOAD MODE, it should be accessible, not the contrary. Ubuntu doesn't need usb drivers, should be plug&play...Both XP & Win7Ultimate at least recognized the phone as an unknown device. On Ubuntu it does nothing at all, as if it never was plugged in.
The microusb slot on the phone is not damaged / cable is stock, also have another one from Staples. The system w/XP is reading all devices on a plug&play basis and read the captivate before flawlessly. Same applies to the Asus P43 laptop, which read the device without hesitation on Win7 Ultimate x64. The Ubuntu is now on the laptop...tried connecting the Galaxy Tab 10.1 (Samsung) it recognized it immediately...with full access to files etc.
Last plea for Ideas...before i'll send this captivate to hell, to where the journey isn't captivating at all!
It sounds like you have a bad flash. You need jtag to fix this issue. Contact mobiletechvideos and Josh should be able to repair it for you. I think at this point you've tried every other option.
Sent from my SAMSUNG-SGH-I897 using xda premium
kScorpion said:
Thank you all for the support.
At this point I've installed SDK Manager w/Google USB revision 6, latest Java, all proper drivers...nothing. Tried all usbs on all systems.
Q: If the phone goes into download mode, is it not in a default state and must be detected? I have a samsung galaxy tab 10.1, detects immediately. Samsung YPS3 mp3 player detects immediately - Samsung Captivate however, nothing...
I set up a clean Windows 7 Ultimate x64bit (all june 2012 updates + .Net 4.0). Installed all usb drivers...same thing, UNKNOWN DEVICE - so the usb cable works...but now when you go and manually upgrade driver via device manager, it says that the best driver for the unknown device is already installed.
Anyone want's a free captivate lol...
At this point...I dont even know what to ask...since i've tried everything. I'll try to revisit Ubuntu & Linux later this evenings and report status!
Thanks for the I897UCKK4 Stock, Wipe, with option to install Bootloaders, Param,and Repartition-Heimdall One-Click link, i can't use it since the phone isn't detected by the application
Click to expand...
Click to collapse
did u try reverting back to stock using ODIN 1 Click Stock Firmware Installer? there's a tutorial on youtube by mobiletechvideos original post by connexion2005.
Samsung Captivate (ODIN 1 Click Stock Firmware Installer)
youtube.com/watch?v=UDtxnH4lFuk
I would like to have that free captivate thou :good:
Same Problem
i have the same prob and if i try to recovery mode (i.e. by pressing volume buttons and power button simultaneously)
i get following type of errors
"E:failed to mount /cache (Invalid argument)
E:Can't mount/cache/recovery/recovery_kernel_log
E:copy_kernel_file :: Can't open /cache/recovery/recovery_kernel_log"
kindly sugeest some way out
I have done everything possible to get it connected and recognized by the PC & all is failing. I have tried to "manually" install the Samsung composite Device driver via "have disk method in Device Manager.
In XP:
I load device manager and than do the following:
Click Universal Serial Bus Controllers
Right click "unknown device" which is the captivate
Select Update Driver
Select Install from a list or specific location (Advanced)
Select Don't Search. I will choose the driver to install. (Click Next)
Select "Have Disk" with the (show compatible devices) checked
Browse to the directory of extracted 32bit Windows XP Drivers: SGH-i897_Captivate_USB_Drivers_5_02_0_2
Select "ssadadb2.inf" & click open
And than i get the msg saying:The specified location does not contain information about your hardware
...WTF... I mean really...
Windows 7 Ultimate:
Same procedure as above until you select have disk, pick a proper x64 driver provided by XDA - also tried the Universal_Naked_Driver_Beta_0.6 ...there was progress that got me very excited - the Phone was detected as: Samsung Android Composite Device. Was I happy...until i clicked next and got this msg:Samsung Android USB Composite Device - This device cannot start. (Code10)...
There must be a solution: I had the phone bricked when i first tried to change from stock rom, managed to load it in download mode, and it was detected fine on all systems via USB with the same accessories, worked like a charm...so when this happened i wasn't concerned, as i thought id follow standard procedure, accept it did not work.
Anyone?
Let's try this since you seem to be stuck in a boot loop.
Code:
adb wait-for-device reboot recovery
Make sure your phone is plugged in and reboot it. If your machine recognizes the phone at any point in the boot process it will kick it into recovery.
Once there you can try to restore the backup again.
If this doesn't work, you will most likely need JTAG service. Because of the bad image flash your device might not "think" it is a Captivate any longer and that's why the drivers aren't working.
Red_81 :Thank You. Would you please be more specific & put into a 1,2,3...process?
1. Power off device
2. Plug in to computer
3. Open a command prompt
4. Navigate to adb.exe (android sdk or inside my kk4 root utility)
5. Enter command above
6. Boot up phone.
7. Hopefully go into recovery
Sent from my SGH-I777 using xda premium
Thank you. I've been endlessly fighting the achievement of the PC systems to detect the captivate & no results. Thank you all for you help...when i have time i'll JTAG this device, or probably not even going to bother and pick up a SGIII. By the way Red_81:http://forum.xda-developers.com/showthread.php?t=1680048 is an amazing app, if only my phone was detected as it's recognized as unknown device, so there isn't much it can do. Although i highly recommend it to anyone else whose phone is detected.
Hy all,
My phone it s booting only in recovery mode and that is a black screen and i can t do anything and my pc also can t see the device ... how can i fix this problem ? I can only enter in download mode ...but if my device is not recognized my posibilities are limitated or 0 !
I unnistalled kies and all samsung usb driver and installed again samsung usb driver and my pc see the device but don t recognize the drivers. i can t use odin also.
Pls help !
Cocutzul said:
Hy all,
My phone it s booting only in recovery mode and that is a black screen and i can t do anything and my pc also can t see the device ... how can i fix this problem ? I can only enter in download mode ...but if my device is not recognized my posibilities are limitated or 0 !
I unnistalled kies and all samsung usb driver and installed again samsung usb driver and my pc see the device but don t recognize the drivers. i can t use odin also.
Pls help !
Click to expand...
Click to collapse
Try to use different usb port on pc. To pull out, push in cable in usb port while phone is in download mode and Odin is started. Try another usb cable.
P.S. what did you do that you got non booting system?
Sent from my GT-I9070 using Tapatalk
Flashing cm 10.2.. I ve changed the cable, the usb ports...same sitation...my pc see an unknown device and install the drivers 1.5.27.00 and that s all
Cocutzul said:
Flashing cm 10.2.. I ve changed the cable, the usb ports...same sitation...my pc see an unknown device and install the drivers 1.5.27.00 and that s all
Click to expand...
Click to collapse
Is recognised by Odin?
If it is, then reflash stock!
highmage said:
Is recognised by Odin?
If it is, then reflash stock!
Click to expand...
Click to collapse
Nop
Cocutzul said:
Nop
Click to expand...
Click to collapse
Why didn't you read CM 10.2 thread? It is written that it has black screen on recovery.
Try with Odin again, try to pull and put back usb cable. You have Windows 7? Does it show new hardware at all?
You have used Odin before? If not look for some guide on youtube. Maybe you miss something.
Try with ODIN v1.85 and ODIN v3.xx
Do you have any PC activity when you get to Recovery? I read that it just has black screen, but it is functional. Maybe ADB shell is working, so you can flash CoCore over it.
You can try to install this on PC: http://forum.xda-developers.com/showthread.php?t=2105707
There you have adb shell, and with some commands you can install kernel. After that you can reboot to Recovery again and you will have working Recovery (but still non booting system). Next step is to download some JB stock based ROM and to push it to sd card (you can use that Total commnader in link I gave you). After that just install ROM and it should work.
I am at work now, so I can't help you in details.
shut_down said:
Why didn't you read CM 10.2 thread? It is written that it has black screen on recovery.
Try with Odin again, try to pull and put back usb cable. You have Windows 7? Does it show new hardware at all?
You have used Odin before? If not look for some guide on youtube. Maybe you miss something.
Try with ODIN v1.85 and ODIN v3.xx
Click to expand...
Click to collapse
I wanted to flash somthing else ... and for no attention i flashed that! I tried odin 1.85 and 3.04 and 3.07 on win 7,8 and xp sp3 . The device is unkonwn for all of this .
Cocutzul said:
I wanted to flash somthing else ... and for no attention i flashed that! I tried odin 1.85 and 3.04 and 3.07 on win 7,8 and xp sp3 . The device is unkonwn for all of this .
Click to expand...
Click to collapse
Read rest of my post, I change it.
If you can't handle it - find someone that has more knowlage in Android to help you (that can do it for you).
Uninstall Kies if you have reinstalled it and remove any samsung drivers, do a registry clean on Windows with CCleaner (you can find it with Google), reboot pc then install this usb drivers, reboot again and try if now the phone in download mode is recognized on Odin (firstly powen on in download mode then connect to usb)