Headphones Warranty? - HTC Sensation XL

Hey guys.
My mom recently got a Sensation XL, and her not being a huge music lover, decided to gift me her headphones
I am using them with my SE x10 and yesterday, while listening to them, I received a call. I unplugged and answered. When I had finished I plugged them in again and resumed listening to music. However I discovered that the right headphone had practically stopped working (very low sound). It is very annoying and I was just wondering is there any warranty on the headphones? Normally I wouldn't be bothered but these are very expensive headphones to buy and you would expect a hell of a lot better build quality than to break after under a month..
So if anyone knows of any warranty regarding the headphones, please reply! Thanking you,
Cian.

warranty is thru your phone provider primarily but headphones get a 1 year warranty.
Monster themselves, after the space of the first year are kind enough that they will replace the headphones once, no questions asked, but a receipt is needed ( i dont know whether the phone contract will work in this case, as you have been "gifted" the headphones by HTC rather than purchase them yourself)
---------- Post added at 02:46 PM ---------- Previous post was at 02:40 PM ----------
oh and also just for a heads up, monster are a great sounding headphone, but even the £349 Pro headphones they make in the beats range, are prone to being faulty.
I work at a retail outlet and over the last christmas, Beats by Dre were probably returned 1 in 10 purchases as faulty. Most of the time this was a problem caused by the wire itself rather than the headphone driver.

Thanks very much for the info! I had just emailed HTC support so I hope they help me out with where to go next.. Good to know they're covered atleast!

may I ask if it's iBeats or SOLO ?

urBeats, similar to iBeats but as far as I know you can't buy them, they only come with some of the latest HTC phones !

I had the same problem as you, called my phone provider and they send me a new headphone immideatly. Very happy with my new headphones, went from urbeats to a headphone! Very happy with it, came in a nice pouch, cable detachable, very handy to store it when not listening to music!

Related

May need a new earphone!

The sound on the earphone is getting faint and kinda scratchy. I plan on getting a new housing for the phone soon and would like to fix this while I have the phone open. My questions are...
1. Is the earphone replacable or is it hardwired to the circuitboard?
2. Any idea where I can get a replacement of it, if it is an option?
Ive looked at a few online stores but I cant find the certain part or if its included. Thanks for the help, Im really into this phone.
you can buy a whole earphones for like 4$
sasha101 said:
you can buy a whole earphones for like 4$
Click to expand...
Click to collapse
....earpiece speaker or what ever its called....and I usually have to use my trusty HTC headset to hear the calls clearly, if I dont got em with me I use the speakerphone.

[Q] Help!!!!! Back Speaker Not Working

I bought a new motherboard to my n1 because power button wasn't working. I disassembled it fine and swapped the motherboard. When reassembling following this video: www[.]youtube[.]com/watch?v=60yNy4xYcFo , the back speaker don't work anymore. It gives me no sound whatsoever. Everything else is working fine flawlessly, even the power button.
The only difference I had from the video is that my speaker from the back was de-attached after dissembling and I had to put it back and from what I tried, it only fits one way.
Anyone can help me solve this issue please?
i dont know if this is helpful or not, but some of the n1 is modular and you may be able to replace the speaker easily. :-/ i feel for you. dont forget too, you can use a headset or bluetooth headset stereo/no stereo
:-/
My speaker seems like it died today. I have had my N1 since last January.
I searched the forums and didn't find too much on dead speakers.
Are people having this happen more now that the N1 is getting up in age and if so what are people replacing them with?
I found a reference to one site but they want you to buy 5 of them minimum. I am looking for recommendations if anyone has any.
Thanks
A
Lethol said:
My speaker seems like it died today. I have had my N1 since last January.
I searched the forums and didn't find too much on dead speakers.
Are people having this happen more now that the N1 is getting up in age and if so what are people replacing them with?
I found a reference to one site but they want you to buy 5 of them minimum. I am looking for recommendations if anyone has any.
Thanks
A
Click to expand...
Click to collapse
there was one thread in the accessories sub forum where some guy purchased a nexus one speaker to replace his failed speaker. i think he was forced to buy in quantity though, like 5 speakers at once or something. but i think his replacement was successful.
this was probably 8 months ago or more. but it was definitely in the accessories sub forum for nexus one. try search around there maybe it has useful info.
I vaguely remember that thread, and I think it may actually have been the ear piece speaker that he replaced... Might be wrong though...
Sent from my Nexus One using XDA App
I tested my speaker with a multitester and I get no reading.
I ordered a speaker off ebay for about $6. I will report back when I get in and install it.
A
OK, I got my speaker from ebay and installed it. Everything is working again and the multi-tester gave a reading on the new one. So I think I blow out the OEM one. I just hope this one lasts.
A

Earphones

Hi Everone, again i hope i am posting this in the correct place, my apologies if i havnt,
well I recently lost my stock earphones so wanted to buy another pair.
I bought some of ebay, plugged them in an the sound was aweful, I contacted the seller they notified me that i had bought the earphone for
a Samsung S8500 wave . Upon checking he was correct, however the headphones look identical to my originals.
Here is a rely to what they said, But can this be correct as i cannot see that Samsung would do this, Can someone advis me if there is a difference in the headset wiring.
Regards
Popps Thanks in advance
Hi,Thank you for the response.It seems you have ordered the wrong handsfree.This handsfree has been listed for the Samsung S8500 WAVE and not the Galaxy S2.The handsfree's look the same but they are wired different internally.Samsung do this to maximise sales on each and every phone model.This is why you are probably experiencing like a crackling and muffled sound.You will also notice on the bottom of your handsfree it has a gold jack with coloured rings which will be different to your original one.For peace of mind you can take the handsfree to Samsung and they will verify what we are saying.As this is a simple mistake we are happy to accept a return if you do not require the item.(Please note we normally do not accept returns on handsfrees/headphones).If you would like to return the handsfree then please advise and we will provide you with the returns procedure.We look forward to hearing from you.

Wobbly Audio Jack -- does anybody else have this issue?

Hello! I'm new to this phone, coming from a 2 year old Xperia ZL.
I've been using it for one week already and I can't help but notice that every time I plug in a pair of headphones (headset or otherwise) the audio jack wobbles a bit. It's not enough to be worrying, since audio doesn't stop or anything like that, but I noticed the plug follows the female (black plastic) part on the phone. Does anybody else have this problem? I'm getting a bluetooth headset just in case, but anyways.
I've seen somewhere on a Sony forum that someone's audio jack downright stopped working and he had to get a replacement. And even the replacement phone had the wobbly jack. I just wanted to know if this is a common issue or just an isolated case.
I have the same behavior, but dont worry about this.
tiga05 said:
I have the same behavior, but dont worry about this.
Click to expand...
Click to collapse
Thanks! I recently met with another person who also has the Z3C (they are hard to come by, since it isn't sold officially in my country) and not only he also had the same behavior but he hadn't even noticed it until I showed him! I guess it's common and it should be fine if handled with care.

No sound on one ear

Hello
I'm really really frustrated.
I have an issue with my headphone jack. The sound from my headphone comes only from the left ear. I tried 4 different headphones and they all have the same problem.
I am on android marshmallow..
My phone still has warranty but I had a loooong story with the warranty company here in Canada.
The first issue with the phone's vibration.. The vibrating device was faulty and it made weird sounds.. So I sent the phone to be fixed because I'm covered by the warranty. After few weeks I received the phone with the same problem, so I talked to them and they told me to send it back to them.. After few weeks I receive a replacement but the replaced phone had the same problem and an additional problem.. The volume buttons were loose.. Very loose (apparently the phone that I have received is more faulty than the first phone).. I got really mad and I called them again and they told to send it back again.. (They are playing some kind of a sick game) so I've sent it back again. They called me and told me that the phone is water damaged and I'm no longer under warranty coverage... I did not believe what I heard.. I'm 100% sure that my phone did not go even near water.. Any way I got over it and received the phone today.. I upgraded the phone to marshmallow via adb and promised my self that I will never deal with this company again ... Tonight I wanted to listen to some music through my headphones but the sound is coming only through the left side... Apparently they managed to ruin my phone even more!
I'm really really really mad and frustrated..
I need Help !
Sent from my Nexus 6 using XDA Forums
I'm thinking of replacing the headphone jack myself..
I saw a video on youtube and it looks easy.. Plus the peace only costs $10
Sent from my Nexus 6 using XDA Free mobile app

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