[Q] Warranty - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

I saw that you could buy Samsung Warranty when you buy the SG Note on eBay. Is there ANY way we could purchase a US warranty for our international Note?
Thanks

There is a 1 year international manufacturer warranty on the Samsung galaxy note. Depending on where you purchased it from, you could have purchased an extended warranty, but if you have already purchased a Note you cannot extend it, I believe.

Hi, i know theres one yr warranty for country of origin but i am in the US
Sent from my GT-N7000 using xda premium

novastorm17 said:
"...purchased it from, you could have purchased an extended warranty, but if you have already purchased a Note you cannot extend it, I believe."
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I am really not sure but i guess there might be a possibility to extend your warranty even after purchase. This could be an external offer (google for it with the right keywords) and yes indeed... it will cost some bucks :-(
On the other hand: Don't worry about your new Galaxy Note... this sophisticated piece of hardware will perform without any problems for a long time (a good handle assumed!) or it will show any failures in the beginning. And for that rare situation the standard warranty should be enough. Just my 2 cents ;-)

I think India warranty doesnt work in US
Sent from my GT-N7000 using xda premium

novastorm17 said:
There is a 1 year international manufacturer warranty on the Samsung galaxy note. Depending on where you purchased it from, you could have purchased an extended warranty, but if you have already purchased a Note you cannot extend it, I believe.
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Click to collapse
European models have 2 year warranty

I have a European note,
Apologies for newbie question,
Is the warranty automatically in place, do you have to register online and if so is there a direct link or do have to go via international Samsung website?
I have no idea which section, one would ask this question

I've literally just now registered my Galaxy Note, I'm not sure if you HAVE to register it online before the warranty becomes valid but I figured I should do so incase. It explains about mobile warranties on the Samsung site but unfortunately I can't post the link, sorry.

If you have a European phone in the US you don't have the benefit of the Samsung warranty unless you ordered through Expansys or somewhere similar like Negri. If you bought it at a place like a secondhand importer you are **** out of luck. And even with the warranty through Expansys and Negri you have to send them your phone which they send to Samsung in Europe so I can't imagine the turn around is very fast.
Sent from my Galaxy Nexus using xda premium

The question at hand though is: can i buy US warranty? Like how Apple products can? Or any third party insurance companies here in the US cover the int. model?
Sent from my GT-N7000 using xda premium

Related

US AT&T use; Where did U Buy? Any Warranty? Difference in UPDATES from diff regions?

US AT&T use; Where did U Buy? Any Warranty? Difference in UPDATES from diff regions?
I notices there are two different re-sellers on Amazon.com. One advertises "US Warranty" but I found out it is only 90 days. I assume these come from two different regions.
Simplyelectronics has the best price. They ship from Hong Kong (I think). So I assume this device is for China region? They also say one year warranty, shipped back to Hong Kong.
My questions are:
Best place to purchase with warranty? Where did U purchase; does it have and warranty at all?
Any difference when getting firmware updates depending on where it was made for?
Better to buy one for Germany, Poland, China, etc?
Will AT&T device, when it ships, have remarkably more features?
lightfire said:
I notices there are two different re-sellers on Amazon.com. One advertises "US Warranty" but I found out it is only 90 days. I assume these come from two different regions.
Simplyelectronics has the best price. They ship from Hong Kong (I think). So I assume this device is for China region? They also say one year warranty, shipped back to Hong Kong.
My questions are:
Best place to purchase with warranty? Where did U purchase; does it have and warranty at all?
Any difference when getting firmware updates depending on where it was made for?
Better to buy one for Germany, Poland, China, etc?
Will AT&T device, when it ships, have remarkably more features?
Click to expand...
Click to collapse
I bought mine at Handtec in UK. I got the Note the next day. They do honor Samsung's 24 month warranty (you need to send the unit to them and they deal with the warranty). You can ask them directly. Very good customer service.
Not too sure about warranty for mine, but I bought mine off of one of the Amazon re-sellers. Mine came from Germany and had the most current (KK9/KK5/2.3.6) build. No issues with it whatsoever. Flawless screen. No threatening letters, texts, or emails from AT&T thinking it's a tablet and such. Just a great device!
Jade Eyed Wolf said:
Not too sure about warranty for mine, but I bought mine off of one of the Amazon re-sellers. Mine came from Germany and had the most current (KK9/KK5/2.3.6) build. No issues with it whatsoever. Flawless screen. No threatening letters, texts, or emails from AT&T thinking it's a tablet and such. Just a great device!
Click to expand...
Click to collapse
Ordered mine via Amazon....probably the same reseller...Germany it appears.
"suppose" to be here Friday, but with the Christmas being so close, I don't expect it until Tuesday the 27th.
got it from amazon. i don't know how to read european languages but the non-english manual says 'Dutch' at the back (mind my stupidity). prly warranty doesn't exist but oh well...should keep it safe. ordered smoe cases n attached screen protector. just make sure to get it from a seller with good ratings and avoid places like ebay.
---------- Post added at 05:15 PM ---------- Previous post was at 05:07 PM ----------
lightfire said:
Will AT&T device, when it ships, have remarkably more features?
Click to expand...
Click to collapse
http://pocketnow.com/android/samsung-galaxy-note-detailed-for-att-4g-lte
at least from my understanding, it's similar to Korean version, replacing exynos with snapdragon for 4G LTE capability...but functionality-wise I doubt it just as how SII didn't have feature differences other than a modified hardware design.
Best option is to buy from ebay or amazon (depending on the price) and buy a 2-year warranty from squaretrade for about $70.
Sent from my GT-N7000 using XDA App
someone posted the square trade doesn't cover amazon bought cell phones. can anyone confirm this?
deymayor said:
Best option is to buy from ebay or amazon (depending on the price) and buy a 2-year warranty from squaretrade for about $70.
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
I bought one off of eBay and the SquareTrade warranty was $120 for 2 years $80 for 1.
http://www.safeware.com/
This is what they told me:
Thank you for contacting Safeware. To insure your smartphone for one year the annual premium is $98.00 , in States there is a policy fee of 10% or $10.00 which ever is the least amount. Our policy covers against accidental damages, liquid spills and theft. If you decide you would like to purchase a policy I will need the date of purchase, the serial number, the amount you paid for the phone and your credit card information. You do not need to send a receipt of purchase at this time but if you have a claim you will need to fax the receipt at that time. If you want to purchase the policy over the phone below is my contact information.
They also have a two year for 78 but it doesn't include theft
Bought mine from Amazon from reseller TRD-Trading GmbH (Global Mobiles) No idea if they will honor the warranty or not. I hope so. Any one else buy from them and know? The Note was packaged perfectly, the screen is great. No issues at all. Came with instruction on how to change the Notes language from German to English.
Namuh said:
Bought mine from Amazon from reseller TRD-Trading GmbH (Global Mobiles) No idea if they will honor the warranty or not. I hope so. Any one else buy from them and know? The Note was packaged perfectly, the screen is great. No issues at all. Came with instruction on how to change the Notes language from German to English.
Click to expand...
Click to collapse
I ought from them too, should be arriving today too
k1ng617 said:
I bought one off of eBay and the SquareTrade warranty was $120 for 2 years $80 for 1.
Click to expand...
Click to collapse
Sent from my GT-N7000 using XDA App
You shouldv'e purchased the warranty directy from Squaretrade. you will provide the item number and apply INTRODUCTION promo code for a 20% discount. $71 for 2 years.
p51d007 said:
Ordered mine via Amazon....probably the same reseller...Germany it appears.
"suppose" to be here Friday, but with the Christmas being so close, I don't expect it until Tuesday the 27th.
Click to expand...
Click to collapse
You should probably make that the 28th, I ordered it on the 21st and was supposed to get it today (in the UK) but the courier says Amazon.de hasn't even sent it to them.
Bought mine from Expansys USA and got my insurance from Ensquared. Called them up before I did anything and they said they covered it no problem as long as I kept the receipt.
Not sure about updates because the second I got my note, i rooted and put custom roms on it.
Namuh said:
Bought mine from Amazon from reseller TRD-Trading GmbH (Global Mobiles) No idea if they will honor the warranty or not. I hope so. Any one else buy from them and know? The Note was packaged perfectly, the screen is great. No issues at all. Came with instruction on how to change the Notes language from German to English.
Click to expand...
Click to collapse
Got mine from them as well. $3.99 overnight Prime shipping. Sealed box and a perfect unit.
Make no mistake, there is no warranty in the US with these phones. Any other listing suggesting so is not correct.
k1ng617 said:
I bought one off of eBay and the SquareTrade warranty was $120 for 2 years $80 for 1.
Click to expand...
Click to collapse
deymayor said:
Sent from my GT-N7000 using XDA App
You shouldv'e purchased the warranty directy from Squaretrade. you will provide the item number and apply INTRODUCTION promo code for a 20% discount. $71 for 2 years.
Click to expand...
Click to collapse
Thanks, I actually didn't purchase the warranty, but that promo code makes it a little more palatable; the warranty for two years came out to be $99.20. This does not include accidental damage, just manufacturer defects and normal "wear and tear" whatever that means.
Still not totally sure if that is worth it; I'd prefer something with accidental damage/water dmg/theft etc.
jojorios said:
Bought mine from Expansys USA and got my insurance from Ensquared. Called them up before I did anything and they said they covered it no problem as long as I kept the receipt.
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Click to collapse
Any idea if they will cover a "Like New" eBay purchase?
Sorry, to replay to my own post, but I had a chat with an Ensquared advisor and here's the conversation:
ensquared: Hi, how may I help you today?
you: Hi I just made a purchase on eBay for a "Like New" android smartphone
you: I was wondering if ensquared covered such items?
ensquared: Unfortunately, we can only cover brand new phones that are within 90 days from the time they were purchased.
I ordered mine from Amazon from TechkingUSA LLC, it was on my prime account and was fulfilled by Amazon, so I'm not sure who I really got it from of the two, be for I ordered I email and received a response that the warranty length was the original manufactures warranty. hope I never have to use it but as far as I know Amazon is backing it so it should be good.6
http://forum.xda-developers.com/showthread.php?p=20576752#post20576752

[Q]Wanting to Buy a Note. I need a lot of help.

I've finally gave up on HTC, and saw the 5.3" light that is the Note. I love all the work that is going into this device. Now I want to buy one, but I don't know where? I see many buy from Amazon, but I don't wanna get scammed. I've been fugded over more than once by bad "deals". I don't want the AT&T version because this version is much better. So can you help me find a safe place to buy a note.
Now here's another question. Most (if not all) of the N7000Ns are unlocked. But are those factory unlocked? If I flash a new ROM, or kernel will I loose my unlock? I'm wanting to use this with Straight Talk (Awesome Unlimited Carrier). The bands are AT&T, but I'll have T-Mobile for a good 3 months. So I don't wanna have my cake, and not be able to eat it :0 I see most people here are kind, so hopefully I get some much needed help
I Wish it was a Galaxy Note >:T
Cant really help you with where to get the Note - try some local stores maybe ?
As for the unlocks - if you get the unlocked version, you can flash a new rom or kernel and your phone will remain unlocked.
I bought mine from expansys.US and I bought 1 year insurance for $60.00 from ensquared.com
I bought mine from Handtec in UK (I am in Australia) Thoroughly recommend them and touch wood have had no issues with my wonderful Note.
There are a number of reputable ebay stores - you could also try there.
As far as I know all Notes are factory unlocked unless the carrier has nobbled them!
Got mine on eBay with no issues.
Sent from my GT-N7000 using xda premium
I would say purchase from a seller that offers store warranty or the cheapest source and get third party warranty.
However, I bought mine without warranty from Newegg.com. But again, I am not planning to flash it with custom rom so unlikely it will break within a year. At least two of Galaxy Note I bought from them don't have any white banding or black clipping problem. Probably going switch to iphone 5 in October
Amazon is very reliable. Never had issues with it.
However most of the places that you buy from US wont give u manufacturer warranty for international note.
If u want warranty confirm with the warranty company before purchasing.
I got mine from handtech more than 6 months ago. At that time none offered warrranty to the phone and hence i could not get one.
So far no issues.
you will be able to use with strait talk.
With N7000 u wont get 3g with tmobile.
With att note u can get it but looks very murky now and u will have issues.
You should be fine buying from either eBay or Amazon, as long as you choose a Top-Rated seller (eBay), or a seller with a large # of transactions with 95%+ positive feedback (Amazon).
For the record, I bought mine from a Top-Rated seller on eBay and have had no problems whatsoever.
According to a rep on expansys-usa.com, they'll handle warranty claims for you if you need it. I'm planning to buy from them as soon as my tax refund comes in.
Sent from my Triumph using Tapatalk 2
Thanks for all the Tips That unlock was the most vital thing for me. You'll be seeing me around here by Mid May. Once agin thanks to all of guys and gals
Sent from my myTouch_4G_Slide using Tapatalk

[Q] Jessops

Anyone else bought their camera from Jessops uk ? what happens to the warranty now they are in administration?
I bought mine from Jessops but don't worry, your warranty is with Samsung and you can deal directly with them in event of a claim.
Sent from my Samsung Galaxy Note II using Tapatalk 2
Jessops
:good:
apprentice said:
I bought mine from Jessops but don't worry, your warranty is with Samsung and you can deal directly with them in event of a claim.
Sent from my Samsung Galaxy Note II using Tapatalk 2
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Click to collapse
Hi apprentice thanks for the reply seems not many people bought from Jessops, i see they have now gone kaput same as Comet .the warranty when you buy anything in the uk is in fact with the shop you purchased from what you mentioned is the manufactures warranty which is a different thing altogether i e if you bought a Sony tv from Currys and it failed you would be able to claim from Currys not Sony.
True but that's only if you purchased a separate warranty from Jessops. In the UK You are covered under the manufacturer's guarantee in all cases of defect, provided you registered the product and have the receipt.
The only disadvantage would be having to send the camera back with inevitable delays in getting it repaired or replaced.
You won't in essence be stuck with a fault that cannot be rectified through Samsung.
Sent from my Samsung Galaxy Note II using Tapatalk 2
Relax were okay even with extended jessops care who is underwritten by domestic and general
http://www.pwc.co.uk/business-recovery/administrations/jessop_group.jhtml
Bit of a pisser though if someone had vouchers or had ordered stuff online and didn't get their stuff
Sent from my GT-N7100 using xda premium
Once upon a time I had a a job... lol
Still, like the poster above said, Jessops Care Plan/Photo+ are backed by Domestic and General so you should be fine.
Azurael said:
Once upon a time I had a a job... lol
Still, like the poster above said, Jessops Care Plan/Photo+ are backed by Domestic and General so you should be fine.
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Click to collapse
Condolence buddy hope you manage to find something else soon. I loved jessops the staff at my local store in the trafford centre were extreemly knowledgable they seriously loved their jobs and we're in my opinion camera enthusiast first and sales person second. I numerous times went in after buying my slr for help and they helped me no question asked
It is a real doing shame jessops was one of the only stores you can go on try and then buy online can't replace that
Sent from my GT-N7100 using xda premium

Squaretrade warranty for N7100

I've read alot having purchased insurance through squaretrade. Question is, has anyone actually had to put in a claim for their Note 2 (N7100 in particular)?
I just purchased a Note2 N7100 from Expansys and live in the states. Technically Samsung does not cover the N7100 in the US since its an international phone. I had read somewhere that Squaretrade doesn't cover international phone so I called them. I gave them the model and they told me that they do not cover international phones.
Any one else had this problem?
Thanks
*bump. Same thing i want a warranty if I'm spending $530 a phone x 2. One for me one for the wife.
Sent from my PantechP8010 using xda app-developers app

[Q] Confused with Samsung galaxy Note N7000

Hi guys,
I am struck with something. Can someone help me in deciding what to do.
I actually want to purchase Note 1 (N7000) but its discontinued by samsung so its not available in the market anywhere but on ebay and some others sites peoples are selling new Note1.
But I doubt that they are either refurbished or first copy of the note.
On asking the seller on ebay, he said that these are new original cell phones which are discontinued in India but are running in Indonesia so they import it from there. He also said that the phone will connect with samsung kies. so I am confused what to do whether i should buy the cell phone or I should go with some other cell phone.
Please help me I am really confused.
Thanks
Note 2 is much better than note 1
Think again before purchase it
Sent from my GT-N7100 using Tapatalk
angelonline said:
Note 2 is much better than note 1
Think again before purchase it
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
Yes I agree with you but I want to go with Note 1 only for now. Please suggest if I can rely on that imported version of Note 1
So let's put this into perspective, you want to buy n7000 that's 2.5 years old with no warranty and very likely no future release of firmware update from samsung? I'm guessing the price must be really good that it tempted you to even taking your time asking about it here.
So if you still considering it; Ask if they can provide you with the firmware version.. At least with that you can identify which part of the world was it meant for.
I'll be honest here, you're basically taking a leap of faith.
For me, if I wanted an old phone... I would consider buying it second hand and then go on eBay to get a new housing replacement and a battery just so it looks and feel new.
Sent from my GT-N7000 using xda app-developers app
angelonline said:
Note 2 is much better than note 1
Think again before purchase it
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
Exactly, don't buy note 1, it's extremly laggy. Better buy note 2 or s2.
Sent from galaxy n7105
jarvisjerk said:
So let's put this into perspective, you want to buy n7000 that's 2.5 years old with no warranty and very likely no future release of firmware update from samsung? I'm guessing the price must be really good that it tempted you to even taking your time asking about it here.
So if you still considering it; Ask if they can provide you with the firmware version.. At least with that you can identify which part of the world was it meant for.
I'll be honest here, you're basically taking a leap of faith.
For me, if I wanted an old phone... I would consider buying it second hand and then go on eBay to get a new housing replacement and a battery just so it looks and feel new.
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the reply.
You are absolutely right. I am getting it at very cheap price thats why its bit tempting.
Its MPN : GT-N7000ZBA
Model : Note

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