[Q] Droid 4 losing texts? - Motorola Droid 4

Since getting my Droid 4, I've had issues with not receiving texts, and sending texts but the recipient telling me they never received it. Upon calling VZW TS, I was told its something on the other person's end as their system isn't registering my texts at all. Given that it is consistently happening with only me and random other people, the problem has to be happening on my end. They've replaced the phone three times at this point, so it isn't a phone issue. I tried using GhostlySMS to make sure it wasn't the old SMS bug, but if the texts aren't even registering in VZW's system, I'm not sure why that would have worked--just shooting in the dark. Any thoughts?

I recommend requesting a replacement SIM card. I had some 4G connection issues and that solved them. The card if free from a VZW coorporate store or customer service, but some retail stores may charge $10.

This may or may not help you but -- something similar happened to my brother, on his old Droid X. The culprit? He had synced with Facebook, which added a '1' before a few phone numbers. The 1 stopped the texts from going through.
That was a REAL PITA to troubleshoot, because one of the people who couldn't get texts was me, and we don't live in the same geographic location

Related

Text Msg issue

Do you guys have issues with sometimes not receiving a text?
I have an HD7 with Tmobile USA
and I've had ppl saying they text
me yet they never did
At first i thought it was just lies that
guys tell but i've gotten the same
story for certain friends.
Just wanted to know if it is isolated
or if someone else was having the
trouble i am
Check the number in messaging settings and make sure you haven't changed it, otherwise I can't think of any other reason, assuming you have not added message blocking or some other feature that limits usage
maybe a network issue in your area. I would talk to t-mobile about it and they can check it out.
I haven't had any problems with texts.
The odd thing is that I have had a vibrant, g2, and mytouch 4g with Tmobile in th same area and those never had an issue
tj
It seems like it only happens like 20% of the time but i feel bad for fussing at ppl for not texting back when it is my phone
and i've noticed this is on both HD7
But it is not a MAJOR problem...just a minor annoyance
lol and i refuse to call tmobile's customer service until next month. I finally can transfer to postpaid instead of being on flexpay aka hell. Trying to explain a problem to them is murder. The language barrier alone will make this whole situation worse...
Another issue that pops up
I decided to use the feature of sms confirmation to let me know when it is sent to the users i send the text or pic mail to(which is annoying) because if i send my usual 1,000-2000 msg daily i will get the same amount of texts from my phone telling me that it has sent the text to the recipient.
Anyway, a new issue pops up that when i send a text, it will say it can't be sent and it will resend later. Even if i have full service, it sends me the message and i literally can't text anyone
then after about 10-15 minutes, it will send it automatically with no issues then sporadically pop back up.
This is shocking because i really have had no issues with WP7 or my hd7 aside from this and now randomly that pink hue on the camera started appearing
the pink on camera seems to be fixed with the ..10u.. rom for a lot of people
i can't say anything on the sms delivery reports, but i know tmo on the east should have way better reception than west
missing texts
I have T-mobile as well. My HD2 would drop most inbound texts. I had to do a hard reset to get it to start working reliably again.
Haven't had the issue since I switched to the HD7.
It is working great now. Idk what was going on with my phone.

Samsung captivate won't receive texts! Everything else is fine.

Hello
On Wednesday, I was sending and receiving multiple texts all day just fine.
Now starting Thursday morning, i sent out some texts to 15 different people, all said they received it and texted back.
My phone has not received a single text since wednesday. It can do everything else, send texts, phone calls, etc.
I'm on cognition 4 ROM, i've tried hard resetting it multiple times, called ATT and they said I should be getting them but I am not. I have full service. They also said i'm not the first person to call about this problem. I've also put my SIM in another phone and still no texts received.
Any ways to fix this?
Smitty50 said:
Hello
On Wednesday, I was sending and receiving multiple texts all day just fine.
Now starting Thursday morning, i sent out some texts to 15 different people, all said they received it and texted back.
My phone has not received a single text since wednesday. It can do everything else, send texts, phone calls, etc.
I'm on cognition 4 ROM, i've tried hard resetting it multiple times, called ATT and they said I should be getting them but I am not. I have full service. They also said i'm not the first person to call about this problem. I've also put my SIM in another phone and still no texts received.
Any ways to fix this?
Click to expand...
Click to collapse
If you put the similar in another phone and you are still not getting them then it is a network issue. Are you using a 3rd party text app?
zelendel said:
If you put the similar in another phone and you are still not getting them then it is a network issue. Are you using a 3rd party text app?
Click to expand...
Click to collapse
Nope. Stock texting.
That's what ATT is apparently telling me and it's pretty frustrating.
ATT needs to "re-activate" your phone.
I've had this problem 3 times. Sometimes it will take a few hours for all the old texts you missed to show up.
I had the same issue. Went to the ATT store told them I called customer service and that customer service said i needed a new SIM card. Got a new SIM card - problem solved. Then almost immediately all my texts started showing up.
vdubguy said:
I had the same issue. Went to the ATT store told them I called customer service and that customer service said i needed a new SIM card. Got a new SIM card - problem solved. Then almost immediately all my texts started showing up.
Click to expand...
Click to collapse
I agree. Sounds like a bad sim card, especially considering you didn't receive texts in the other phone you put your sim in.

Constant SMS from 9485

Hey Guys,
After the 4.4.4 OTA update was installed, my hangouts started going off constantly with SMS from +19485. The text of the message is itson:cAwASAQYzNTk5MDkCCAAAAUmMfayi
The letters will sometimes change but it is always in the form itson:blahblahblah. I was able to block the number in hangouts to stop the constant notifications, but it still forwards it to my email. I didn't seem to find anyone with a similar problem, but I did find several reports of the new ItsOn app from Sprint Draining battery. I can't seem to find the itson service on my phone.
I did a HTC backup and restore, but it started the texts started coming in immediately.
Any ideas?
I received 2 yesterday, same thing. 9485: itson:cAwASAQY2MDg0MDcCCAAAAUmOki5E. Slightly different from yours. I did a little research and it seems Spring "...will use a cloud-based mobile service from ItsOn Inc., which lets carriers manage billing and offer customers flexible plans. The service oversees traffic management and policy controls for operators..." (http://www.bloomberg.com/news/2014-...on-software-for-flexible-mobile-services.html) Not sure what this means to us though.
Same
It's been happening to me too. Called Sprint twice with no success. This seems awfully similar to when they rolled out sms in hangouts and sprint VM didn't play nice so you got constant texts of gibberish every time you got a VM. I did a factory reset which didn't help. I turned off notifications in hangouts but I can't help but think this constant texting, whether I look at it or not, is hurting battery in some aspect. That being said I've noticed less battery life out of my M8 since this has all started and can't help but think they are related.
Try this:
http://forum.xda-developers.com/showpost.php?p=56571550&postcount=2732
The texts seemed to have stopped on their own. Thanks for the suggestions.

Split SMS not being received

I have the new LG G4 from Sprint. I have already gotten my phone replaced, done PRL updates, and factory resets. Both phones have suffered from not being able to send SMS split messages. Any messages that need to be split are rarely received by the recipient. This happens with multiple people, so it is not just one recipient. One example is when I send a message that is longer than 160 characters to my girlfriend who is on the same plan with me, using my previous Galaxy s4. I have to send the same message 4 or 5 times for her to receive it. She never receives any other of the multiple copies that I sent. I had the Galaxy S4 for two years through sprint and never witnessed the problem. I am in the same locations each day. Is anyone else having this issue or is there anything I can do. I have been to the Sprint store multiple times and they determined it was a device issue the first time. Got a new device and the issue is exactly the same. It is very frustrating since over the past two years I never had the issue and now I do after switching plans and phones.
Any feedback would be appreciated.
Thanks
I'm getting an error about 40% of the time just sending regular messages. Also missing phone calls and just getting voice mails.

Help: Weird SMS Problem

Need help diagnosing and solving a bizarre problem: S10 doesn't receive texts from a specific sender, except after restarting, retroactively receives all texts sent by that sender. Supernatural powers might be involved, given the sender's phone is mine, and the fickle S10 is my wife's.
I'm including a lot of info below, b/c this seems to be a tough problem to diagnose, so I'm erring on the side of completeness.
Specs: My phone is an LG V35, rooted with Magisk, Android 9. Her S10 is not rooted, running Android 9. Her phone is logged in to the same Google account I use on the Play Store, so that she can use any of my paid apps without paying again. (This has never caused any SMS problems in the past, just annoyances like her getting my reminders, which I then turned off on her phone.)
The problem started on 10/26/22 (about three weeks ago). I know this b/c I sent her a long text that day, which her phone received immediately, followed by another text that same day, which she didn't receive until eight days later on 11/3/22. There were several other texts I sent btw 10/26 and 11/2 that she didn't receive until 11/3. However, we did not catch this problem until yesterday (11/17), when she discovered that I had not, in fact, been ghosting her, but that her phone was not getting my texts. We found this out b/c some other app on her phone wasn't behaving normally, so I restarted her phone -- and BAM, all my unreceived texts suddenly arrived on her phone. Since then, I've tried texting her phone, and it receives nothing from me until a restart, and then her phone receives all my texts retroactively.
As far as we can tell, neither of our phones has any problem with SMS communications with anyone else's phone (except some iPhones -- don't get me started). Other people receive my texts normally, and her phone receives other people's texts normally.
I tried texting her from two different Google Voice accounts I have (both different from the Google account our phones share), and her phone received both G-Voice texts immediately.
I tried changing my SMS app (from Pulse to Textra). No effect (her S10 didn't receive texts until restarting). I tried changing her SMS app. No effect. I did a Samsung software update (thru Settings) on her phone. No effect.
I have an old S10e, my last phone before I switched to the LG. As an experiment, I popped her phone's SIM card into my old S10e. I installed an SMS app neither of us has ever used before, Handcent Next, on the S10e. Without doing anything else (i.e. w/o transferring her S10 data or settings to the S10e), I texted her number from my LG. The text arrived immediately in Handcent. I thought, Eureka!
I promptly factory-reset my S10e, and used Samsung's Smart Switch to transfer "Everything" from her S10 to the S10e. After all her data, apps, & settings were transferred to the S10e, I texted her number, and… NOTHING. The S10e did not receive my text, until I restarted it.
So, my question to all Android sleuths out there is: What the hell?
Excellent detail and info.
My initial guess may be because you're sharing the Google account. Yes, I know you said this didn't cause problems before, but now with Google Messages (I know you're not using that, but still) doing lots of RCS and background stuff, I imagine there may be some behind-the-scenes interaction that is causing problems. I'm not saying this is a fault of RCS or anything like that, but I think the sharing may be the issue?
I would suggest trying to create a new Google account, and keeping the phones on separate accounts... it's a free and easy test, I figure... and you seem quite skilled in more difficult things, so this should be easy enough?
Also note, some apps support family sharing, so if you setup a "family" between the two accounts, you may get the purchased apps on both accounts without too much issue. My wife and I do this and it has worked pretty well for our apps. (FWIW, we both have S10+ and use GMessages on separate google accounts, family shared, and don't have any issues with texts, etc.)
schwinn8: I liked your idea & reasoning, and I implemented it -- new personal Gmail account for her, added to my G-family. Restarted her phone, and sent her a text which did not arrive. (I texted her from a Google Voice account, and that SMS arrived instantly.) I then restarted her phone again, and, for the first time, the initial text still did not arrive. That's new, at least.
What setting could possibly delay a text from coming in?
Well, that's not the direction I wanted things to go either!
Not sure what else could delay texts from coming in... not aware of any delay mechanisms in most cases.
Are both on Wifi during this process? Is the LG running a ROM with working VOWIFI? Yes, I am grasping at straws...
Well, recalling my old Windows 3.x experiences, I factory-reset the S10e (my old phone), and installed all of my wife's apps and recreated all her settings on it from scratch -- i.e. no transferring apps or settings from her phone. A labor-intensive solution, to be sure, but it is working so far. The S10e receives my texts normally.

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