Possibly dead USB port - Captivate Q&A, Help & Troubleshooting

Arg.
So my otherwise adorable 1 year old somehow got his hands on my Captivate this weekend. When we finally caught him, he was chewing and slobbering on it pretty much right where the USB port is. After getting the phone back out of his grubby little hands, my wife and I took it completely apart and have had the whole works soaking in rice for a day or so.
When I put it back together, it booted just fine, and everything seems to be in working order. Except...when I plug a cable into the USB port, it doesn't charge, and it doesn't connect to my computer for storage mounting/flashing. This would be a bit of a problem.
I've checked for obstructions in the port itself and there don't seem to be any. I can get by for now without charging because my wife and I have the same phone (so we can periodically swap batteries...), but she's leaving town for two weeks at the end of this week. I really don't want to have to buy a new phone...so any ideas on fixing this would be greatly appreciated.
Sent via Captivate (powered by CyanogenMOD)

Once the USB port is gone its gone, you would need to get an external wall charger for it and a wifi file browser.
there might be some moister in it yet, but generally the captivates had issues with the USB port just flaking out like that. Its a common problem for this phone, and also has happened to mine.

Or you can just pay ~35$ to get it fixed, look in my sig. They are good!

b-eock said:
Or you can just pay ~35$ to get it fixed, look in my sig. They are good!
Click to expand...
Click to collapse
Hmm...I didn't even realize that was an option. I'll be looking into that. Thanks!

They fixed mine and it works great. I would also order a new cable from them for like 7 bucks. It is all well worth it!

interesting, didnt know about that one either

Update:
It's apparently not *quite* as dead as I thought. It's still not recognizing my computer or telling me that it's charging...but apparently it is actually charging my battery. I plugged it into my computer just to see and left it. It never said that the phone is charging, but when I came back a few minutes later the battery meter had gone up, and it's still doing that fairly consistently.
That's at least good news for now. Even if the USB transfer is dead, I'm still OK as long as I can charge. As long as I don't have to use download mode...

That sounds like a bad cable, just buy one of those first, cheaper and easier to check!

b-eock said:
That sounds like a bad cable, just buy one of those first, cheaper and easier to check!
Click to expand...
Click to collapse
It's nothing to do with the cable. We have four USB cables and two different car chargers. It's the same thing with all of them, and they all work perfectly on my wife's phone.
Sent via Captivate (powered by CyanogenMOD)

My first Captivate had a USB port go bad.. I tried 10 different cables and decided for some reason it was a ROM issue and got into download mode.. well let's just say I was buying another Captivate the next day.. lol
I did resurrect it by buying a Captivate with a broken screen on Ebay cheap. Combined the two and it's actually a later production and the GPS works good compared to hardly at all before. M yold screen and new guts.. Now I have a spare phone to try new Roms on without messing up my daily driver.. (Dark Knight 4 atm)
I see broke screen Captivates for $40-80 on Ebay regularly..

My wife also has a captivate with a dead USB port. So I went on amazon and searched for captivate batteries and external charger and found a package that came with 2 extended life batteries and the wall charger that charges one separatly from the phone while you use the other in the phine . Its made by Laza wireless and both batteries and charger was 15.99 and shipped free. Got it in two days and works great and was a whole lot cheaper than a phone.
Sent from my SAMSUNG-SGH-I727 using XDA

Sorry to resurrect such an old thread but, I have had the same problem for months also caused by a toddler sucking on the phone and cables. I swap batteries daily. stock/1800/2430 mah. I am curious if anyone knows of a wireless charging option. I know my wii batteries are inductive and it is just the new battery and charger on a stock remote. is there an inductive charger and battery available for cappy? is wireless charging dangerous to the phone if it wasnt designed with it in mind? for that matter is anything available for anyother phones besides the lumia 920 and maybe nexus I think?

cheapest, best option is to get the USB port repaired by mobiletechvideos.com, imho.
I know of no induction solution for captivate that works without a good usb port.

I figured and also thought the Cappy wouldn't be a device supported by a new battery developer when there is so many newer ones out.
Thx
Sent from my SGH-I897 using xda app-developers app

Related

I need some assistance (Battery Problems)

I'll start from the top, I broke my phone's screen so I had it replaced by HTC. I shipped the phone (without a battery) to HTC like they wanted and got a new phone back. I installed "HD_III_BlackStone WWE" rom, and it worked fine for about 4 days or so. but eventually it wouldn't charge, I figured my battery was finally shot so I bought a new one, it worked fine for awhile but now it won't charge at all.
my computer doesn't even recognize my tilt, never says anything is connected. it does have the checkbox unchecked for computer charging, so that should be fine.
and I've tried 2 different computers with 3 different cables, as well as my car charger and 2 wall chargers =/
I've searched around but I haven't found any information regarding this, I have a feeling my car charger might've some how killed my USB port on my phone.
can anyone point me in the right direction on this? I am pretty tech savvy but I just don't know where to start troubleshooting this any deeper.
any help will be greatly appreciated, i'll be checking this frequently.
Some options
greggsauce said:
I have a feeling my car charger might've some how killed my USB port on my phone.
can anyone point me in the right direction on this?
Click to expand...
Click to collapse
Maybe this stickied WARNING: Active Brodit Carkit thread in the Kaiser accessories forum may be of some assistance. What car charger kit have you got? Of course your replacement Kaiser should have a warranty as long as it has an official configuration. Without a working USB port you'll have difficulty restoring the original configuration as not all required steps can be done with the microSD card method - one of the risks with running custimised ROMs on devices still under warranty. If you have that particular car charger then maybe you can get some comeback from that company and a cheap Kaiser battery charging cradle will keep you going in the mean time - it just means swapping batteries to charge them. You can still use bluetooth for activesync (buying a dongle for the PC if reqd).
Thank you so much for the reply... I'll have to do the MicroSD way then, thankfully i have one finally.
but I'm not using a Brodit Carkit, the issue seems identical though so that's probably why isn't it? =/
http://forum.xda-developers.com/showthread.php?t=448467
give this a read and hope it works sounds better than above
nope, I researched as best as I could and thats not the issue either, the first reply seems correct.
I get no indication that its charging or connected through my PC or phone, that includes lights
nothing changes.
what kind of cradle will charge just the battery?
Clarification
greggsauce said:
Thank you so much for the reply... I'll have to do the MicroSD way then, thankfully i have one finally.
Click to expand...
Click to collapse
My point about that is you WONT be able to fully restore everything via the microSD card method - the SPL reversion has to be done using the USB connection.
but I'm not using a Brodit Carkit, the issue seems identical though so that's probably why isn't it? =/
Click to expand...
Click to collapse
Well whatever version you are using, if you check your port for physical damage as maxblaster linked to and thats all clear then hopefully your car kit supplier will be some help. At least the methods I suggested (battery charge cradle and bluetooth activesync) are cheap workarounds that can keep you going in the mean time. Good luck
Kaiser charging cradle
greggsauce said:
what kind of cradle will charge just the battery?
Click to expand...
Click to collapse
I wanted to post a picture of one at the XDA-DEV shop (out of loyalty to this website) but cant find it anymore.
If you google Kaiser charging cradle you should find some results that have a flat recess at the back and that come with a mains adapter, the idea being you put a spare battery in the back, plug it in to the mains and it'll charge that battery. They also have a dished recess for the phone itself but you don't have to use that part to charge a battery. I have one of these devices and highly reccommend them for Kaiser users (along with a spare battery or two) as the devices are very battery hungry if you want to take advantage of all the features. PM me if you're still stuck and I can point you to a link.
thank you so much, looked around and ordered one
i appreciate all the help you've given me.
PS HTC is freaking trying to say they never repaired my phone
greggsauce said:
thank you so much, looked around and ordered one
i appreciate all the help you've given me.
PS HTC is freaking trying to say they never repaired my phone
Click to expand...
Click to collapse
You're welcome. It sounds like HTC didn't repair your phone, they replaced it instead but I'd assume any replacements they provide would still be warrantied, even if only for a short period. The problem is you've customised it's ROM and while it's not in exactly the same ROM/Radio/SPL state as they supplied it to you in (or using an approved HTC 'upgrade' ROM) then they don't need to honour a warranty (restoring what you can would give you the best chance). If it is your car phone charger that was responsible for the damage then why not contact the supplier with your complaint.

Battery fried?

I've. Been charging my galaxy s over night and it got insanely hot. Now I need it plugged in to run. I'm assuming my its dead?
Thanks, ben.
Sent from my GT-I9000 using XDA App
uhhh pretty much sounds like it to me, just phone samsung and say your battery is discharging from full in under 5 hours and its a faulty battery. They'll ask for your phone serial number and then SHOULD send you a new battery completely free. At least they did for me now i've always got a spare battery in my pocket incase my phone dies.
I left it charging and its fine now. Im not sure what lasting damage has been done though!
If your cheap and in need of some extra power, I suggest ordering some backup batts from Hong Kong (ebay). I don't know what everyone's opinion on these non OEM batteries are here on these forums, but I have 2 in shipping right now and have read of other threads that they do the job. I just know I wont be charging these batteries IN my phone, just in the charger base the kit supplies.
I've also read some people making the valid point that if your willing to throw down the cashola on this phone initially, then u can afford the OEM batteries.... but I'm cheap
TeamSancheZz said:
If your cheap and in need of some extra power, I suggest ordering some backup batts from Hong Kong (ebay). I don't know what everyone's opinion on these non OEM batteries are here on these forums, but I have 2 in shipping right now and have read of other threads that they do the job. I just know I wont be charging these batteries IN my phone, just in the charger base the kit supplies.
I've also read some people making the valid point that if your willing to throw down the cashola on this phone initially, then u can afford the OEM batteries.... but I'm cheap
Click to expand...
Click to collapse
I've also bought those 2 batteries off ebay Quite a good deal actually as I needed a new USB cable anyway. I'll keep the OEM one as my new battery for now, unless I notice it is damaged
khsbenny said:
I've also bought those 2 batteries off ebay Quite a good deal actually as I needed a new USB cable anyway. I'll keep the OEM one as my new battery for now, unless I notice it is damaged
Click to expand...
Click to collapse
The bundle I ordered also has the USB and car usb converter. I've had my phone for 2 weeks and already noticed my damn cat has put a few teeth marks in my stock USB cable Now it's Canadian with some black duct tape.
the G7 batteries from HK on ebay work really good
i've been using them for a month, and they run as long as the Original that came with the phone
even though they might be fake, they run and look very authentic to me.
Thanks for the info, those are ones I have comming in
khsbenny said:
I've. Been charging my galaxy s over night and it got insanely hot. Now I need it plugged in to run. I'm assuming my its dead?
Thanks, ben.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
yup! that happened to me back then with my PalmOS phones
and also Windows phones
the problem is the USB connectors
some times if the USB connectors plugs in not aligned properly, it causes a weird charge & short of the battery, which results in the over heat, ultimately killing the battery.

Official Charger Broken - Bring Dead Nook Back to Life?

Hey guys, I got an email on my nook the other day, and when I picked it up, I didn't realize I still had it plugged into the charger, so I accidentally yanked it and broke the B&N micro SD cable.
I'm running phiremod, so normally this isn't a problem since I can slow-charge from my PC or car adapter.
The only problem is, charging like this only works once you've loaded the CM kernel. If you try to charge from a dead battery, you can't do that!
Right now, my nook color is dead. I can plug it in and I get the "not enough power to turn on, please wait 15 minutes and try again" message.
My question is, is there any way to charge this sucker (from death) without shelling out another $25 for the charger (and all I need is the cable, but they are almost just as much).
I have it plugged into my PC currently, and it has been plugged in for about an hour, but it still won't power on. If I leave it plugged into the B&N charger with a regular microUSB cable (even all night) it won't charge a drop.
Any suggestions?
Edit:
FWIW, my nook DID turn on after about an hour - an hour and a half of charging with 11% battery and continues to charge via the PC with a regular microUSB cable. It takes a while, but it will charge
Its good that it started working again. I know some things need to use an official charger to come from the dead. If you wanted to see if you could make it charge faster, (both from dead and regularly) you could try a different USB to wall adapter with higher wattage/amperage. Think iPad, XOOM, or Atrix (all high power-draw devices) charger...
Sent from my MB860 using XDA App
Higher amperage will help...but the magic is in those extra long connectors on the stock cable..to fast charge you will prolly need to get a new one.
Just a friendly PSA: lithium ion batteries should not be deep discharged.
I'm going to need a new cable pretty soon. The end that plugs into the Nook has been cracking and falling apart. I'm guessing I'd have to get it direct from B&N?
d00med said:
I'm going to need a new cable pretty soon. The end that plugs into the Nook has been cracking and falling apart. I'm guessing I'd have to get it direct from B&N?
Click to expand...
Click to collapse
You could try this one:
http://cgi.ebay.com/Barnes-Noble-No...?pt=US_Tablet_Accessories&hash=item2eb48a16e6
Just wanted to add: I've been able to bypass the low battery screen. Pop in a bootable Clockwork SD, then plug into the power source. If there's enough power you'll get into recovery. Swap back to your usual SD, and select the reboot option from inside recovery. It'll boot straight into the OS, bypassing the low battery warning.
Sent from my Nook Color!
Call B&N tech support and tell them that you have a bad USB cable. I did, and they sent me a new charger+cable within a week, gratis. YMMV.
i got one at best buy $14.95 OEM
The stock B&N charger is 2 amps (or 2000 milliamps) so any charger with less than that will take longer to charge. USB only supplies .5 amps so takes a lot longer to charge.
The ebay link above is a 1 amp charger.
I had the same thing happen to my Nook, and I've been fairly regular at the local brick and mortar B&N the last month or two (1 hour book read and various purchases and stuff).
So I took the cable in and showed it to them. They took that one and handed me a new cable. 'tis my suspicion that it's a fairly common occurrence with the sample units.
Worst you can do is ask.
d00med said:
I'm going to need a new cable pretty soon. The end that plugs into the Nook has been cracking and falling apart. I'm guessing I'd have to get it direct from B&N?
Click to expand...
Click to collapse
Mine was doing the same thing. Chunks were falling off the end that plugs into the Nook. I took it into my local store and they simply handed me a new one. Claimed it was the first time they'd seen one like that...
byronczimmer said:
I had the same thing happen to my Nook, and I've been fairly regular at the local brick and mortar B&N the last month or two (1 hour book read and various purchases and stuff).
So I took the cable in and showed it to them. They took that one and handed me a new cable. 'tis my suspicion that it's a fairly common occurrence with the sample units.
Worst you can do is ask.
Click to expand...
Click to collapse
I had a really great experience with brick and mortar bn staff. One guy cracked open a new charger and cord and just said to stop by if evertth wasn't totally fixed. I left and now I even have an extra charger!
BN staff = win!
Sent from my ADR6300 using XDA Premium App
Odd, the associate I spoke with said there were issues with some of the cords shipped with the early batches.
Sent from my ADR6300 using XDA Premium App
RickOSidhe said:
Call B&N tech support and tell them that you have a bad USB cable. I did, and they sent me a new charger+cable within a week, gratis. YMMV.
Click to expand...
Click to collapse
I did the same thing and they sent for free no questions asked.
Bought my nook used off craigslist. Called in and got a replacement cable no problem.
cmstlist said:
Just wanted to add: I've been able to bypass the low battery screen. Pop in a bootable Clockwork SD, then plug into the power source. If there's enough power you'll get into recovery. Swap back to your usual SD, and select the reboot option from inside recovery. It'll boot straight into the OS, bypassing the low battery warning.
Sent from my Nook Color!
Click to expand...
Click to collapse
ive been struggling with this for a few days since this whole battery issues have been going around with the late CM 82 nightlys... well. i wanted to make sure that my nook wasnt toast. (i have 3 and 3 different chargers and cables all OEM all new) so just last night right before the "fix" was merged into nightly 91/93.... ill be damned if i didnt do exactly what you said and managed to suck enuff juice out to boot off SD into recovery... however... i thought problem was solved and i let it sit in recovery (plugged into wall) but had i known what i known now... it WONT charge without the CM kernel installed. Now i think i managed to "brick" an unbrickable device. does this make any sense? im not good with words i guess.. but anyway... there isnt enough juice to even get to the "connect charger screen" hell... i bet most people dont know theres actually ANOTHER "connect your damn charge dummy!!!" screen that comes up after the one that says try again in 15 minutes lol. so ya... been sitting on each of my chargers for at least an hour each hoping to get some juice out ... and its a no go. o well.. i got 2 others... but dammit i had that one JUST the way i wanted it. idk why i even went to .32 kernel... it was a nightmare from first boot. (no i did not revert to stock rom first as i hear is what does the trick)
cmstlist said:
Just wanted to add: I've been able to bypass the low battery screen. Pop in a bootable Clockwork SD, then plug into the power source. If there's enough power you'll get into recovery. Swap back to your usual SD, and select the reboot option from inside recovery. It'll boot straight into the OS, bypassing the low battery warning.
Sent from my Nook Color!
Click to expand...
Click to collapse
ive been struggling with this for a few days since this whole battery issues have been going around with the late CM 82 nightlys... well. i wanted to make sure that my nook wasnt toast. (i have 3 and 3 different chargers and cables all OEM all new) so just last night right before the "fix" was merged into nightly 91/93.... ill be damned if i didnt do exactly what you said and managed to suck enuff juice out to boot off SD into recovery... however... i thought problem was solved and i let it sit in recovery (plugged into wall) but had i known what i known now... it WONT charge without the CM kernel installed. Now i think i managed to "brick" an unbrickable device. does this make any sense? im not good with words i guess.. but anyway... there isnt enough juice to even get to the "connect charger screen" hell... i bet most people dont know theres actually ANOTHER "connect your damn charge dummy!!!" screen that comes up after the one that says try again in 15 minutes lol. so ya... been sitting on each of my chargers for at least an hour each hoping to get some juice out ... and its a no go. o well.. i got 2 others... but dammit i had that one JUST the way i wanted it. idk why i even went to .32 kernel... it was a nightmare from first boot. (no i did not revert to stock rom first as i hear is what does the trick)
maybe i should post a warning thread to others to MAKE SURE BATTERY DOES NOT DRAIN COMPLETELY OUT BETWEEN WIPING AND FLASHING FIXED rom.... cuz your nook will NOT charge...... side note... does anyone have any suggestions as far as like a higher rated charger that may force a charge or soemthing? im no electrical engineer so if thats sounds dumb... it prob is. lol
Can you damage a device using higher amperage chargers than supplied with the device (i.e. using nook charger at 2 amps to charge cell phone supplied with 0.7 amp charger)?
wbrands said:
Can you damage a device using higher amperage chargers than supplied with the device (i.e. using nook charger at 2 amps to charge cell phone supplied with 0.7 amp charger)?
Click to expand...
Click to collapse
The tip of the Nook charger won't fit into a standard micro-USB port.
But if you plug a standard micro-USB cable into the Nook wall charger piece, I believe the USB power protocol will automatically modulate down to the highest the device can accept.

Vivid charge port and audio port: some questions

Hey all,
I have replaced the charge port once already on my vivid, as it would no longer connect to a computer, and while the replacement worked wonderful, I noticed that after a couple months it got looser (cord wasn't anchored in as well) like the one I replaced, until one of the pins bent inward. I attempted to pull it back out but that just broke it off.
Are there any charge ports I can get that are more... Life proof or me-proof? More so than the original one.
Also, my audio port is being very picky about when it thinks there is a cord in it, making playing music in my car a hassle. Is Is his happening happening anyone else? Is there a way to fix it? Are there replacement audio jacks, or do I need to replace the whole case?
Thanks for whoever can point me in the right direction!
Sent from my HTC Vivid 4G using XDA Free mobile app
projectisaac said:
Hey all,
I have replaced the charge port once already on my vivid, as it would no longer connect to a computer, and while the replacement worked wonderful, I noticed that after a couple months it got looser (cord wasn't anchored in as well) like the one I replaced, until one of the pins bent inward. I attempted to pull it back out but that just broke it off.
Are there any charge ports I can get that are more... Life proof or me-proof? More so than the original one.
Also, my audio port is being very picky about when it thinks there is a cord in it, making playing music in my car a hassle. Is Is his happening happening anyone else? Is there a way to fix it? Are there replacement audio jacks, or do I need to replace the whole case?
Thanks for whoever can point me in the right direction!
Sent from my HTC Vivid 4G using XDA Free mobile app
Click to expand...
Click to collapse
Lesson learned by me...
Spend at least $12 on your port...
I replaced 2 cuz I bought a $5 one and it lasted about 2 months...
The $12 one I bought lasted till the phone no longer took a charge... Got another year by buying that charge port and a $15 3500mah battery at the same time
Thank you, I've since bought another ~$15 port and it's doing fine so far. I also got my 3.5mm audio port working just fine again! I cleaned it out using a paperclip and got loads of dust and rubbish out of it, and now it's fine. Unfortunately the touchscreen doesn't work properly in a few areas, and reseating the flex cable did not resolve that issue, so I'm thinking I may upgrade to an Asus Zenfone 2 (still can't believe it's running an intel chip). Still gonna grab a new digitizer and repair, but my poor Vivid is getting pretty sluggish with my usage, and its age doesn't make it an appealing device to develop for, so the PAC rom is the newest we're gonna get for an OS.
Definitely gonna figure out a way to use it as a security cam though

N910t "Unable to charge" message

Ok, I have been dealing with this issue and trouble shooting every which way but loose. I am getting this message every time I try to charge my phone. "Unable to charge your device, make sure you are using a samsung-compatable battery and charger, and that your device is properly connected to the charger." The device is almost 2 years old so it is out of warranty, I called samsung and sent it in at my own expense and they marked it "BER" (Beyond Economical repair) because I had rooted it, I didn't install my own rom I just simply tripped Knox so samsung refused to work on it. Very disappointing. I have now set out to fix it on my own.
OEM Battery: Check
OEM Charger: Check
Properly Plugged in: Check
I have tried multiple different fixes, factory reset didn't work, so I flashed Cyanogen 12.1, Rapture, and Dr. Keton ROMs to see if it was a software issue, NOPE. (P.S. Rapture is my favorite)
So I ordered a wireless charger so see if it was the charger port, NOPE.
Then I ordered a external battery charger and 2 other batteries so I could at least play around with it. SO I have determined it is not the Charger port, Software, or Bad Battery.
2 weeks Prior to this problem occurring the bluetooth flat out quit working. So I am now considering getting a new motherboard but this requires a lot of work I would rather not do if there are any other suggestion at this point I would love to hear them before I pull the trigger and buy a 150$ motherboard, If it honestly comes to that I might just sell the phone for parts, I bought an s7, but I loved my note 4. I would prefer to go back to it cause I like the battery life on the note 4 but LOVE the camera on the s7. Any way, Any Ideals would be fantastic, thanks.
I had an international note 3 that used to say that. I think you may have to use a power source for which that perticular phone was designed for.... just an idea... If i recall i could slowly charge it using a car charger but not a wall charger. I dont know why though i sold it on craigslist before i found the answer.
I also had a similar problem with a regular domestic note 3. Turns out my baby stuck my phone in her mouth and her spit corroded the terminals. So the phone just wouldnt charge. Was a pretty easy fix for like 10 bucks for a whole new charging port. Did you maybe drop your phone and dislocate the flex cable from your board? http://youtu.be/OYBWT1yfilc
Doesnt seem toooo difficult to fix but if it were me id just swap out batteries

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