[Q] Charging problem - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hi,
I have a new and flawless Note, the USB connector is OK.
At night I connect the Note to the charger and I put some music on to fall asleep. Playback is configured to just play one album once.
Normally I put the phone in Flight Mode, in order to sleep without unnecessary radiation next to me.
On some few occations (it happend to me for like 5 times now), in the morning, the phone is not charged at all! But I am 100% sure that the battery status icon on the top bar signaled the charging mode.
This morning it happend again and I noticed that I left the Flight Mode off (because my wife is away and I want to stay in contact if needed).
Also, I noticed that I have been using a ZTE charger specked with 750mA, while the original Samsung Galaxy Note charger is rated 1000mA.
Can it be, that I was using the ZTE charger on its limit and that having apps running, or maintaining flight mode off, was enough to actually not being able to deliver that extra juice to charge the battery?
The other reason could perhaps be a software problem, like some app draining the battery as much as the charger is able to charge, so in the end the battery stays more or less the same.
I am positive that the USB port is not broken. I.E. I tested by unplugging and plugging the charger from the wall socket instead from the phone and all is recognized OK. Also, no issues when connecting to the PC.
What is odd: on previous occations I think I remember that I just plugged the phone back and it charged.
I swapped the chargers, but still I have this odd impression, fearing that the device might have an issue.
Anyone had similar problems?
Cheers,
vma

Yes, looks like a weak USB charge problem. You get similar behaviour if you try to charge the device from a PC - sometimes I have mine plugged in to my PC at work all day and it barely charges. Get home, put the official charger from Samsung in from a walk socket and it charges in an hour or two max.
Sent from my GT-N7000 using Tapatalk

Related

tilt totally dead, cannot recharge, cannot turn on, help.

hi, new member here.
bought my tilt on 10/4/07. has been flawless since that time.
used the nav quite a bit during a road trip, used a cig lighter usb charger.
got home and my battery was at roughly 40%.
put it on the charger at night went to sleep. in morning disconnected it at 8 am. shortly after i arrived at work i got the critical battery low chime. checked and it had like 7% battery life.
figured i didnt plug it in right, or it got knocked loose some how and didnt get charged.
put it in flight mode to minimize battery usage. left work at 2 30 pm (4% battery life) and put it on the car charger. got home and put it on the HTC supplied wall charger. light turned amber, so i assumed it was charging.
checked an hour later and turned phone on, it said 0%, and immediately died. left it on the charger for a few hours and the light was still amber, turned it back on and again 0% and phone immediately died and did a soft reset on its own. i turned the phone off and left it on the ac charger, took out the sim card and put it in an old blackberry to use while the battery was charging.
its been on the ac wall charger for the last several hours, i checked and the phone is totally dead, cannot turn it on, and the LED at the top is now RED.
what is the problem here? why wont this thing charge?
thanks in advance, i have alot of critical info on this device and any help would be greatly appreciated.
i cannot hard reset because i cannot turn the flippign thing on....
Does it charge when you connect it to your computer? If it does, then your charger is toast. If not, then it's probably the phone itself.
I'd try a different charger first. If that makes no difference then a different battery. If that still does not make any difference then time to exchange it.
Lidberg said:
Does it charge when you connect it to your computer? If it does, then your charger is toast. If not, then it's probably the phone itself.
Click to expand...
Click to collapse
connected to either the computer or the wall charger, the LED thats normally amber when charging, and green when charged, remains red.
I had something very similar happen to my wizard.
And as weird as it sounds, the only fix was to charge the battery in a friends wizard on his charger. I'd check the battery if possible.
Could be the battery. Know any place or anyone that will let you try a charged battery? If not, you might have to go in to an AT&T store.
i think i got it working. did some reading/browsing...
took a usb wire and cut the mini usb head off. dissected it and found the the red and black charging wires. took out the battery and held the leads to teh battery while the other end was plugged into a USB/AC adapter wall charger from a old blackberry. after manually charging the battery for several minutes, i put the battery back in the phone and the phone started up. now it seems to be charging off the wall charger and the led is now amber from red.
thanks for all your help/suggestions.
well it worked briefly. the amber light has gone back to red and it seems that the battery is not charging.
dont know what happened to my perfectly functioning phone.
tiltyoself said:
well it worked briefly. the amber light has gone back to red and it seems that the battery is not charging.
dont know what happened to my perfectly functioning phone.
Click to expand...
Click to collapse
Repeat this proceedure but this time do not turn the phone on, just plug it in to the wall charger once you have zapped the battery again.
Turning your phone on probably just caused the already recovering battery to die whiles it is trying to take on a charge.
It is mentioned quite a lot on the boards that Li-Ion Batteries do not like being over disscharged and there is usually a little protection circuit in the battery to provent complete disscharging although this circuit may be on board the phone. Completely disscharging a Li-Ion cell will kill it stone dead and it will need replacing.
When you took the battery out and so called jump started it with your flying leads, this possibly reset the little protection circuit in the battery so it can now take on a charge. I feel that once you turned on the phone, this was to much for the already depleted cell to take and possibly re-tripped its inbuilt circuit.
If you do manage to recover you cell, in future it is good practice not to let the battery go below about 25%. Li-ion cells are generally happy being top off regularly.
I hope this helps buddy
Do let us know!
Cheers
C.
thanks, that was very helpful.
ive tried defibrillating this battery out of the dead several more times to no avail.
ill try it one more time when i get home from work, if its a no go i will go to teh att core store. the phone is 6 weeks old, dont know what they can do for me if the battery is toast...
That Sucks! I hope they'll give you a new battery.
tiltyoself said:
thanks, that was very helpful.
ive tried defibrillating this battery out of the dead several more times to no avail.
ill try it one more time when i get home from work, if its a no go i will go to teh att core store. the phone is 6 weeks old, dont know what they can do for me if the battery is toast...
Click to expand...
Click to collapse
I had exactly the same problem with my battery. It came on though after a day. Although the battery life after this happened went down to 10hrs max on standby. I sent the phone back and got a new one and now all is fine.
This is a problem that affects almost all makes of phone. There are three (main) causes of the problem:
1.
The battery charge drops too low to allow the charging circuit to recognise a battery is even in place (red no charge light stays lit)
possible solution:
http://forum.xda-developers.com/show...22&postcount=6
(in the end very similar in the end to the USB wire used in post above)
2.
A faulty battery (but if you can charge it using a cut usb cable or using a couple of AA batteries this may not be a faulty battery.
3.
A faulty charger OR a charger not delivering 5v at 1000mA as the OEM one does. Many chargers that are used for other phones or generic chargers only deliver 500mA. This is not enough when your battery drops very low. (these chargers are OK for occasional use but I do not advise using them regularly particularly if the no-charge syndrome has shown itself)
4.
A faulty USB connection on the phone. I have now seen a couple of reports where the fine wire connections in the phones USB port have become bent out of place.
Number 4 above is at least possible for the OP as it seems the battery will charge using a cut USB cable but not when either the PC USB cable or mains charger is connected. A USB port on the phone with a a bent internal contact would explain what's happening.
A previous poster was able with a needle or similar to bend the contact back into place.
Mike
i had the same problem with my phone.
put it in the charger overnight and woke up in the morning and couldnt turn on the phone with blinking red light. I don't know if my battery was over-drained though. I went to AT&T and was playing around with their charger and new battery and somehow the so-called dead battery started working again. They changed the SIM card on my phone there and then i haven't been able to use the phone since. I've changed the network to GSM instead of Auto setting under Phone Options which allows us to make calls; but now I can't connect to 3G network.
Charging thru mini usb
My phone started to exhibit similar problems...plugged in but no charging of the battery. I finally realized that my mini usb connection on the phone has been compromised (bent, distorted=not functioning properly) Now I have to prop the mini usb connection up at a slight angle to engage the charge. I think the plastic/metallic connector on the phone is somewhat fragile ...I had similar issues with my hermes.
called customer support.
they are sending me a new phone and battery.
how do i know its not a refurbished one? any clues?
before u send out your defect phone, have u check if your phone's mini-USB connector has bent or misaligned pins?
yeah all the connectors visually are fine.

Please Help!! Xperia X1 Will Not Turn On Anymore

My battery died last night and i charged the phone up and now the phone will not turn on anymore. Anyone have any ideas cause i'm completely out of them???
have you tried takin git out an putting in the phone again?
Yup. I dunno what is going on. I was using sony's cable to charge the thing and the power button was lit up red and now i switched to a different cable and the power button doesn't turn red anymore but the indicator lights are flashing like it doesn't have enough power to start. It may just be dead and sony's cable just stopped working and never charged the thing
Nope that isn't it... it just won't power on for some reason. i hope someone has an idea as to what is going on because i don't
I had a similar problem and had to leave it plugged in for at least 10 mins before the LEDs indicated it was charging.
THANK THE LORD THANK THE LORD. I was right. The crap cable sony uses just didn't charge the phone at all. Now that i switched i was able to turn the phone on again.
Try hard reseting the device while it is powered, might do something if its a software issue.
battery stone dead~won't recharge
I have the same problem. I don't believe ti has anything to do with the cable. The first time it suddenly came to life after a day or two fo being dead, but this time so far it is still in a coma. It did briefly awaken when connected to the pc, but it kept blacking out, and now it's completely gone again.
Could it be that it is not set to power off until the battery is completely stone dead, and therefore it won't recharge?
I think you are absolutely right. I don't believe it allows you to charge it until it is turned on. So try and plug it for like 15mins and try and power it on. Let us know if it works
This sounds like what I have seen on more than one device. If you let the battery go completely dead it will not take a charge from a USB cable to a PC or hub, even if it was a powered hub. We had some old HTCs that would only take a charge from a transformer when the battery had been fully depleted. It was like the USB to PC or hub did not give it enough amps or watts to turn it on and start charging.
Tanquen said:
This sounds like what I have seen on more than one device. If you let the battery go completely dead it will not take a charge from a USB cable to a PC or hub, even if it was a powered hub. We had some old HTCs that would only take a charge from a transformer when the battery had been fully depleted. It was like the USB to PC or hub did not give it enough amps or watts to turn it on and start charging.
Click to expand...
Click to collapse
Came accross this also in the Kaiser forums - think it has something to do with the battery being absolutely drained, so much that there isn't enough power to switch the current to the battery again.
Never happened to me, so never quite figured it out. But the Kaiser forum had a lot of discussion (and solutions I think) on this. (Xperia has HTC involvement..or so it's rumoured).
Tanquen said:
This sounds like what I have seen on more than one device. If you let the battery go completely dead it will not take a charge from a USB cable to a PC or hub, even if it was a powered hub. We had some old HTCs that would only take a charge from a transformer when the battery had been fully depleted. It was like the USB to PC or hub did not give it enough amps or watts to turn it on and start charging.
Click to expand...
Click to collapse
yep... I have had that happened to my blackjack 2 a couple times too. everytime I had to connect it to the charger for like 10 15mins before it can turn on again... plugging it to the pc/hub never work.... also happened once to my iphone as well
Hey I just ran into this problem today.
Turns out it was activesync messing with the phone
Ended the mobile device center process in task manager and phone went back to normal.
EDIT: Ok maybe its not back to normal. But it was definitely caused by activesync...
EDIT2: Back to normal now... Had to plug in the wall charger. After a minute the charging lights flashed and i was able to turn it on.
Checking battery status, and its in the red.. I guess the activesync was just a coincidence.
But wow, I left the thing plugged into my computer overnight to charge, and apparently it drained more than it charged?
There is defiantly something extra going on with the Xperia. While other devices I’ve seen fully drained refuse to start charging again from a USB to PC cable and even some power outlet charges. My Xperia is also doing as Nipperos. With an almost full charge I plugged it into the USB to PC cable and the icon went to the little plug and when I clicked on it the status said that it is was charging but when I got ready to leave for the day it had drained down one red bar. It was also very warm. With this, the $800 price tag and the random crashing made worse by the incredibly poor location of the reset button and made even worse by the incredibly poor design of the battery cover. Really, what is the proper way to get the thing off without breaking it? I’m fighting the urge to return it.
Any word on a new firmware?
Nippero said:
Hey I just ran into this problem today.
Turns out it was activesync messing with the phone
Ended the mobile device center process in task manager and phone went back to normal.
EDIT: Ok maybe its not back to normal. But it was definitely caused by activesync...
EDIT2: Back to normal now... Had to plug in the wall charger. After a minute the charging lights flashed and i was able to turn it on.
Checking battery status, and its in the red.. I guess the activesync was just a coincidence.
But wow, I left the thing plugged into my computer overnight to charge, and apparently it drained more than it charged?
Click to expand...
Click to collapse
I've noticed this too... My phone will be on full charge, i connect it to my PC to install a software, then i check one bar's gone... it drains more than it charges...
my x1 did this today. my buddy has a verizon htc phone and let me use hus htc wall charger and it did the trick...
my x1 is a x1i so i dont know if the US. plugs or what dont agree with the phone. but out of 6 cables and chargers only 2 will charge the phone from a dead battery the other 4 would only charge after it was on.
so my best solution for you all is to find yourself a htc wall charger and let it charger for 20 mins before trying to turn it on.
and of course theres htc involvment on the x1. look in the windows folder. all drivers are HTCxxx.dll the comm manager is htc. theres a forum here the htc developers site. this isnt a site for samsungs and other makers. this is a site for htc devices. if it wasnt a htc device it wouldnt be here.
My experience
I had a similar experience while on a trip to Korea. I didn't foresee that a 200mA difference in the current output of a wall socket charger will cause me so much pain.
I had always been able to charge the X1 with my Jabra headset's wall socket charger, hence I brought it on my trip. Not being mindful of the ratings, it can only supply 500mA, which is different from the X1's charger, 700mA. I was using it happily on a bus, happily keeping it alive with a solar USB charger (till it ran out of juice too). A while later, playing with the GPS I noticed my battery power dropped to 20% (2 bar) so I pressed the power button to conserve energy.
Unknowingly, the battery kept draining and the next time I wanted to turn it on I couldn't. The top 2 LEDs gave me 3 red blinks. I thought, "ok, so I just go back to the hotel to charge it with my Jabra charger."
When I tried that, I noticed that the power button gave a constant red LED and the battery did not charge. Taking out the battery and putting it back, I noticed the power LED went off (which indicates it was going to charge) but came back out again. It never charged.
Back home, after using the supplied SE charger, the power LED went off and never came back. I tried to turn on the X1 after 15mins and it powered up, showing the usual charging LED cycles.
Lesson Learnt. Always use original accessories.
Same problem here....
I knew about problem charging totally dead battery with wall plug-in (from previous HTC). Totally dead battery was not possible to charge via USB (from PC). But I have bought xperia via ebay and didn't know the wall charger is not original SE charger... Hope to work with previous HTC charger
Tx for coming to the idea
Just happened to me :S
I had used it all day and Wifi was turned on so obviously battery was almost dead. To save battery I turned off the Xperia.
When I tried to turn it on again it wouldnt and so I connected it to the pc.
That didnt work out so I connected it to the standard charger but that also didnt work. Right now my Xperia X1 is lying unplugged on the table because someone said you should leave it unplugged for a couple of minutes.
Hopefully it will work, I only have had it for 3 days :´(
Also hope this doesnt happen everytime your battery is drained because that would be annoying as hell.
--Edit--
Ok so what I did was I removed the battery and plugged it back in. This worked and I managed to turn it on and right now its charging.
Though when I try to go to sleep mode it turns the display on again after about 3 seconds and does what I am guessing is a low battery beep (Sorry windowsmobile noob here) but then stops instantly, which is pretty stange.
ok anyone know a way to increase the power wattage from your pc to the usb device? (sounds dangerous i know), but there must be someone who has had a similar prob and was able to fix with a bit of tweaking....ill google and come back with any results
okay...i had similar problem today morning..it wudnt start.
so i left it charging for ten minutes...and now it has turned on finally.
i think the battery goes completely dead.

Diamond does not charge

Hi!
I have a strange problem: sometimes when I connect the charger (mains outlet) to the Diamond it does not charge. Sometimes it it also does not indicate that the power is plugged in, other times it indicates charging but the battery level does not increase.
If I go to battery settings, tick then untick the checkbox "Do not charge when USB is..." it suddenly starts to charge but sooner or later the charging stops again.
Soft reset usually helps. Is there any patch for this?
EDIT: I noticed it mostly happens when I use the Diamond as a Bluetooth modem. If I stop the connection it starts to charge. Maybe bluetooth consumes so much power that it cannot get enough from the power adapter?
Honestly, I found I had this exact issue. I was not using any applications though, it was simply a bad charger.
Have you tried to duplicate this with just using a USB cable to PC?
I found out it is due to overheating. I was using the Diamond in my car, plugged into the car charger. However, the device turned itself off and would not charge. It was a hot morning. I put a hat over the phone to prevent the sun from shihing at the phone and directed the air cooler of the car to the phone. After a few minutes it started to charge.
The brand new charger I got with my Diamond was defective, i tried an older usb charger from my TyTN II and its been fine since.

[Q] Will no longer charge using Dock cable

HI all,
C6903 would previously charge using an official Sony dock cord. Yesterday, however, the phone started making the 'phone flat' beepjng noise (it was close to flat), so plugged into the dock to charge. The beeping continued every few seconds, the screen rotation started playing up (I do have a screen rotation lock that hasn't been a problem) and the phone won't fully charge (the charge symbol is there, just keeps dropping. The error message "the connected power source is not sufficient. The battery is draining faster than it is charging. Minimise device usage while charging" popped up. It does charge VERY slowly if the phone is off airplane mode and the screen is off (it charged approx 30% in 10 hours, this way).
No rogue apps, etc. I reset to factory settings and the problem is still there. Phone charges fine using standard micro-usb.
Here in the NL, the carrier (KPN) send your phone away for minimum 2 weeks (& will not give you a replacement), and they will likely just test with the standard USB charger, which is fine.
Anyone experienced this & any advice would be greatly appreciated. Thanks, Adam
sounds like the cable is faulty, probably only one way to find out if you know someone with a dock - or just send the dock back to were you purchased it declaring it faulty
I've had similar issues, I solved it by rebooting the phone and plugging it in using sony usb charger until the charge is over 30%, after I got mine to 30% using usb, it then was able to charge using the dock.
you could check the dock with a multimeter, but there's not really much to the dock itself, so unless it's a broken wire, the problem is with the wall charger which the docks plugged into or the phone
Thanks all. I will check if it is the dock/cable or the power plug when my wife gets home - she also has the Z1.
Thanks again, will keep updated.
Adam
Yeah, sadly the cables don't last too long - went through 2 cables up until now and many more to come.

Slow charging and fluctuating current on S5 mini

Hi,
My wife's S5 mini seems to have developed a nasty habit of not even fully charging overnight.
When using a USB powermeter, I see the current fluctuating between (roughly) 200 and 800mA. Other devices on the same multiport USB charger have no such issues, so it is not the charger.
When using the OEM charger and lead it will also charge very slow, to the point where it may not even be full the next morning.
I downloaded the Galaxy charging app (very informative on my S4), but it always shows 1mA chargingcurrent, so I assume it does not work on the S5 mini.
I cleaned the USB-port on the phone and removed some lint, but no difference.
Wiggling the micro-USB-plug makes no difference, nor do different charging cables.
We switched the phone OFF and removed and reseated the battery: the problem persists.
What I did NOT yet do is swap the battery (we have two same-age S5 mini's in the house and only one has the issue). If I can pry the second one from my daughters hands, I will try this and report back. Obviously if the problem moves with the battery, it is the battery. If not, it's the phone. Or if the problem is gone, then it is just those darn Gremlins again.
What I also did not do is boot into safe mode (or whatever is sometimes adviced) as the phone does not go through its battery fasst, it just charges very slow. An inefficient app would also not explain the fluctuating currentdraw (certainly not it dropping below 500mA when battery is 80% empty), so atm I don't consider an app to be a likely culprit.
Any ideas are welcomed.
Ideas:
1. Install and use the free app Ampere to check both cable and charger;
2. Turn phone off and plug in charger, even off it shows the percent charged, so you can check if it's system software problem or not.
Check if the micro usb port is dirty. You can't imagine how much dirt can get there, specially fibers from clothes. Normally I use a needle to clean it, maybe there is something more appropiate.
Got the same problem after 3months use.
To avoid this problem:
1- Plug the charger
2- After 5 seconds connect micro-usb into the phone
If you connect first the phone to the charger it will not charge properly

Categories

Resources