Screen Lock Problem - HTC Vivid, Raider, Velocity

Since I upgraded to ICS on my Vivid, I've been using the face unlock option with pattern unlock after 15 minutes. Yesterday I decided I want to change that option. However, when I went into Setting/Security/Screen Lock option, the options "None" and "Face Unlock" were disabled with the message "Disabled by administrator, encrypt policy, or credential storage".
Does anyone have this problem?

Screenshot....

Yes I get that same message, but mine is because my work exchange email account requires either a pin or password lock. Is that the case for you as well?
Sent from my HTC PH39100 using xda premium

No,I don't use exchange, just standard google stuff.
Sent from my HTC PH39100 using XDA

Have you since installed a phone tracker app or something that takes over as phone admin?

I have been using Lookout since the first day I got the phone. I'll try to uninstall it to see if it makes any different.

Removed Lookout and rebooted, made no difference.

interesting... i was previously using phone locator pro, and it took over as device admin and limited what i could do to unlock the phone. i'm sure someone here will be able to figure it out!

Related

[Q] How to unlocking my phone?

My brother was playing on my the phone and put the wrong pattern multiple times so now I need my google account to log in and that does not work, so how do I unlock the phone and I don't think that wi-fi was on when he locked it so I don't know if it can check correct google account if the wi-fi is not activated, so can someone help?
Best bet is to take device to service store and have them unlock it. T-Mobile does it free
Sent from my SGH-T679 using xda premium

[Q] Pattern lock and options

I am wondering if all Note 2s allow for using gmail account to unlock phone when you are unable to remember pattern lock. I, Myself, do not have a problem, however, I have seen people mention they can unlock the phone if too many unsuccessful attempts are made at trying to unlock the phone. I do have a gmail account which is linked to the phone. I have tried 100 times to get it to give me the option to use the gmail account without any avail. I am a ATT user, was wondering if this might have something to do with it. The phone is not rooted. Any ideas? Also, it doesn't give me a countdown timer saying try again.
Thanks
Looks like I posted in the wrong forum.
Thare is no more
Way to unlock your phone try hard reset...
Sent from my HTC Wildfire S A510e using Tapatalk 2

[Q] Phone app require Root Access

Hello,
I recently unlocked the bootloader of my HTC One to root it and install a stock ROM 4.4.2 (not without very bad coach at first the telephone remained blocked because it doesnt found any DATA partition and so can't WIPE it).
Since 2 days, the application "phones" asks me to have ROOT Access. After 4 requests I blocked it and refuse it.
But would you know why this application asks me for rights root plz while it is have to be there only to phone and receive call?
( And I don't know if there is a relation, but often after a missed call, the screen of the phone ignites as if I had a new call then re-goes out after the 30s of inactivity until i check it and unlock the screen).
Thanx for your help and sorry for my bad english ...
I remember once having a root request for a different phone app which I permanently blocked. They worked fine before my phone was rooted so they will work fine after. No idea why though
Sent from my HTC One using XDA Premium 4 mobile app

Help! Locked out of my phone!

Its pretty hopeless but maybe will be able to help me.
I think I tried to unlock my phone with a fingerprint with a finger that wasn't registered. Although I think it was. And the phone just cannpt be unlocked using any of the 3 fingers I was regestered with. It immediately going to the PIN screen, which I don't think I have. It gives me the option to reset with google account, but I cannot do it because I live in China and the VPN is off. Of course I cannot turn it on because I can't go into my phone.
Tried with Android device manager, didn't have my samsung account sync.
Is there any way I could reset it in other way?
If not, If I do factory reset will it erase all the previous settings and just give me to Re-setup my phone?
Thank you all...:crying:
Seven Winds said:
Its pretty hopeless but maybe will be able to help me.
I think I tried to unlock my phone with a fingerprint with a finger that wasn't registered. Although I think it was. And the phone just cannpt be unlocked using any of the 3 fingers I was regestered with. It immediately going to the PIN screen, which I don't think I have. It gives me the option to reset with google account, but I cannot do it because I live in China and the VPN is off. Of course I cannot turn it on because I can't go into my phone.
Tried with Android device manager, didn't have my samsung account sync.
Is there any way I could reset it in other way?
If not, If I do factory reset will it erase all the previous settings and just give me to Re-setup my phone?
Thank you all...:crying:
Click to expand...
Click to collapse
That's what all shoplifters say. Your only option is samsung. Gotta show them proof of purchase.
Sent from my SAMSUNG-SM-N920A
ambervals6 said:
That's what all shoplifters say. Your only option is samsung. Gotta show them proof of purchase.
Sent from my SAMSUNG-SM-N920A
Click to expand...
Click to collapse
I understand what you mean. But If I was a shoplifter I probably would not need to recover my data or photos. Ill just directly do factory reset.
Samsung here In china is useless. Any way I did already factory reset, Now have differen't problems.
Im very pissed at Samsung that has this insane bug that can just make the phone useless, i've used it with no problems for a week or so, all of the sudden, just lock my out , and Fuking China doesn't have google to help me recover..
Seven Winds said:
It immediately going to the PIN screen, which I don't think I have.
Click to expand...
Click to collapse
Why don't you have your password? You have to type it in twice whenever you set finger prints for your lockscreen
Can't you just reset your google account pw on your pc, then unlock your phone with your google account?
After I got out of a long hot bath, i tried to unlock with my thumb print numerous times unsuccessfully, had to unlock by backup pin, which I had forgotten...thought i was outta luck, but luckily I was able to unlock via my google acct.
Honestly though...i tend to agree with Ambervals6...that's what shoplifters say lol
9BlackN*Black6 said:
Why don't you have your password? You have to type it in twice whenever you set finger prints for your lockscreen
Click to expand...
Click to collapse
Actually I don't remember that I had the option to set the PIN. But I always do the same one. Now using MX4 Pro, and it works great, Probably my unit had a huge bug that waited to be exploited..
About google, I've explained, If I was not in China I could have unlocked, but my astrill VPN was not running, and I didn't setup samsung account which apperantly was stupid.
I've already bought the "package disabler" from playstore and disabled all the bloat including this..
Any way, i've got very unlucky, today will bring it to samsung service center.
You can install custom recovery I forgot where it is but you can use adb in the recovery to delete fingerprint and passw files and then any password you type will unlock the phone
george241312 said:
You can install custom recovery I forgot where it is but you can use adb in the recovery to delete fingerprint and passw files and then any password you type will unlock the phone
Click to expand...
Click to collapse
Hm good idea, but the HK version SM-N9200 still doesn't have root. So couldn't do it.
Seven Winds said:
China doesn't have google to help me recover..
Click to expand...
Click to collapse
Many international hotels have internet access which bypasses the Great Firewall. If you were to go there you wouldn't need a VPN....
Unable to access Note 5
Similar issue; unable to access my Note 5 with biometrics, password or Google account (even after resetting Google password). Absolutely ridiculous! I do, on some attempts, see a message that pops up stating, "bootstrap failed" but unsure if that's related to the issue.
I need help to access my phone asap WITHOUT resetting it!!!
Seven Winds said:
Hm good idea, but the HK version SM-N9200 still doesn't have root. So couldn't do it.
Click to expand...
Click to collapse
To install a custom recovery, the phone doesn't need to be rooted.
ambervals6 said:
That's what all shoplifters say. Your only option is samsung. Gotta show them proof of purchase.
Sent from my SAMSUNG-SM-N920A
Click to expand...
Click to collapse
Lol
You can still fix your device with this issue.

Unlock PIN not recognized and phone blocked

Hi all, feel silly posting a question like this but I am completely out of ideas at this point.
This morning I woke up and my P30 pro asked me to unlock it through PIN instead of using fingerprint (it usually does this sometime during the day "for security reasons"). Put my usual PIN, same one I am using since 20 years on all my mobile phone... PIN not recognized. Did it again various times paying attention, still no luck.
Things I did till now:
- Rebooted and retried, no luck
- Rebooted in recovery, safe mode, retried, no luck again
I am trying to unlock it since hours and after 3 wrong attempts I am blocked for 1 hour. I am absolutely sure that the PIN I am using is the correct one, anybody in the forum ever had a similar issue? And any idea on how I can solve this?
I own it since July 2019, never did a factory reset, phone upgraded to latest rom EMUI 12. There is a way I can at least access the internal memory to save some data? Photos are backup using google photos, but I would like to keep the original images before trying with a factory reset from recovery menu.
Thanks
Hey, I have exactly the same issue today. It asks me for a pin and I use the correct pin but it does not unlock. Did you find a solution?
Hey again,
I found the solution on my side. After the update the lock screen pin was replaced with another's app password (bank app screen password in my case). In order to be able to try many different passwords you are using to access different apps on phone and bypass waiting time:
Solution
1) Find old android phone and format it
2)Set up the old phone and use the gmail account you have on your p30 pro.
3) Select to restore from gmail and it will ask for lock screen password.
4) You can try many different passwords without waiting and when the password is accepted you can use it to unlock you are p30 pro.
jose13683 said:
Hi all, feel silly posting a question like this but I am completely out of ideas at this point.
This morning I woke up and my P30 pro asked me to unlock it through PIN instead of using fingerprint (it usually does this sometime during the day "for security reasons"). Put my usual PIN, same one I am using since 20 years on all my mobile phone... PIN not recognized. Did it again various times paying attention, still no luck.
Things I did till now:
- Rebooted and retried, no luck
- Rebooted in recovery, safe mode, retried, no luck again
I am trying to unlock it since hours and after 3 wrong attempts I am blocked for 1 hour. I am absolutely sure that the PIN I am using is the correct one, anybody in the forum ever had a similar issue? And any idea on how I can solve this?
I own it since July 2019, never did a factory reset, phone upgraded to latest rom EMUI 12. There is a way I can at least access the internal memory to save some data? Photos are backup using google photos, but I would like to keep the original images before trying with a factory reset from recovery menu.
Thanks
Click to expand...
Click to collapse
I found the solution on my side. After the update the lock screen pin was replaced with another's app password (bank app screen password in my case). In order to be able to try many different passwords you are using to access different apps on phone and bypass waiting time:
Solution
1) Find old android phone and format it
2)Set up the old phone and use the gmail account you have on your p30 pro.
3) Select to restore from gmail and it will ask for lock screen password.
4) You can try many different passwords without waiting and when the password is accepted you can use it to unlock you are p30 pro.
apoelultras said:
I found the solution on my side. After the update the lock screen pin was replaced with another's app password (bank app screen password in my case). In order to be able to try many different passwords you are using to access different apps on phone and bypass waiting time:
Solution
1) Find old android phone and format it
2)Set up the old phone and use the gmail account you have on your p30 pro.
3) Select to restore from gmail and it will ask for lock screen password.
4) You can try many different passwords without waiting and when the password is accepted you can use it to unlock you are p30 pro.
Click to expand...
Click to collapse
Hi @apoelultras , now that you are saying that to me I just remembered that exactly the day before I also changed the PIN of a baking app on my phone! In the meantime I also tried other PINs and I finally unblocked the P30pro using a very obvious PIN (my birthday date), that for instance was the same PIN I momentary put in the banking app (I usually access it using fingerprint).
But how is that possibile that an application is changing the lockscreen PIN? This is a bug of enormous proportions!
I've the same issue, but i've tried all possible PIN's i'm using, but it doesn't work for me.

Categories

Resources