Dust in front facing camera - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hey guys, I'm having a massive problem with dust in my front facing camera. It renders it practically unusable, everything looks white when I switch to the front facing camera.
Any ideas on how to remove the dust? I don't even have any idea how it got in. Best bet is through the ear piece I guess.
Sent from my GT-N7000 using xda premium

not sure if it will help you
but for most of my high end cameras i use a Giottos Rocket blower to get rid of the dust in most parts

Thing is, is behind a glass piece sigh
Sent from my GT-N7000 using xda premium

arghh! this seems very problematic since unless you dismantle the Note, it will be nearly impossible to wipe the dust. Didn't you use a protective cover and screen protection from the beginning or the dust was present the 1st day you got the Note?

Final5k said:
arghh! this seems very problematic since unless you dismantle the Note, it will be nearly impossible to wipe the dust. Didn't you use a protective cover and screen protection from the beginning or the dust was present the 1st day you got the Note?
Click to expand...
Click to collapse
Thats the thing. I dont remember if it was present the day I bought it. Yeah I did use a protective cover. You guys don't have a problem with dust in the front camera?

Maybe it's a fault? Can you physically see the dust on the glass in front of the camera? Mine looks clear like this image:
http://i-cdn.phonearena.com/images/reviews/108271-image/Samsung-Galaxy-Note-LTE-Review-Design-16.jpg
You probably can take it to warranty Samsung service and say it never worked.
I don't use a protective cover and have had no dust issues. I've noticed some dirt/dust getting into the back cover area which i just blow out occasionally. Maybe if you clean/blow out those areas and ports it might dislodge any debris?

rowee270 said:
Maybe it's a fault? Can you physically see the dust on the glass in front of the camera? Mine looks clear like this image:
http://i-cdn.phonearena.com/images/reviews/108271-image/Samsung-Galaxy-Note-LTE-Review-Design-16.jpg
You probably can take it to warranty Samsung service and say it never worked.
I don't use a protective cover and have had no dust issues. I've noticed some dirt/dust getting into the back cover area which i just blow out occasionally. Maybe if you clean/blow out those areas and ports it might dislodge any debris?
Click to expand...
Click to collapse
Yes, I can physically see the dust. The front facing camera is greyed over. Sighh

Well if you're feeling adventurous, you can dissemble the Note yourself and clean it. There are a few tutorials on youtube under "disasemble galaxy note" such as this one:
http://www.youtube.com/watch?v=UFDr3PQMTxw
It doesn't seem that hard and you don't need any special equipment.

This definitely sounds like a clear cut warranty claim case.
Nothing is supposed to be able to enter that little space in front of the camera if the phone has not broken or been broken since day one. Thats my point of view anyway.

rowee270 said:
Well if you're feeling adventurous, you can dissemble the Note yourself and clean it. There are a few tutorials on youtube under "disasemble galaxy note" such as this one:
http://www.youtube.com/watch?v=UFDr3PQMTxw
It doesn't seem that hard and you don't need any special equipment.
Click to expand...
Click to collapse
I followed the video and dissembled the phone. Luckily it all went well and I was able to remove all the dust. The front camera is working perfect now. Thankss!

Julian2103 said:
I followed the video and dissembled the phone. Luckily it all went well and I was able to remove all the dust. The front camera is working perfect now. Thankss!
Click to expand...
Click to collapse
Awesome

Just a generall concern...shouldn't the warrenty cover a scenario like this?

Julian2103 said:
I followed the video and dissembled the phone. Luckily it all went well and I was able to remove all the dust. The front camera is working perfect now. Thankss!
Click to expand...
Click to collapse
I had same problem, and also eventually dissasembld to clean. I did otice (prior to dissassembly) that the glass screen was slightly loose against the chrome bezel at along the top edge (i.e. where the earpiece & front cam are located). pressing on that edge (particularly at the RHS near the cam) there was some "give" - i.e. you could push the glass and it would depress into the bezel by 1mm-2mm and then spring back up.
I suspect that is why dust has ben able to enter. Unfortunately, after cleaning and reassembly, the same "give" is still there. I'd hoped that it was just a badly assembled unit and that it would now be properly sealed, but no joy.
did/does your phone have a similar issue by any chance?
Also, I did the cleanout yesterday, same day as I upgraded to ICS (UK CPW XXLQ2 baseband XXLPT). I'm now noticing terrible wifi/cell radio performance (lost 25% battery in 45 mins just browsing with min screen brightness, lots of wifi dropouts, loads of heat dissipating to rear of case). This in same place (my bed!) as I always surf same sites every morning and where on Gingerbread I'd have no dropouts and my battery drain would be minimal (<5%).
Again, I'm wondering whether ICS is to blame or whether I've somehow messed up during reassembly (maybe poorly reconnected one or more of the ribbon connectors leading to the radio chip?). Have you noticed any difference in Wifi/cellular reception since reassembly?

Battery drain and wifi performance continued to be terrible, so I took it apart again and reassembled once more, this time with greaer care. I think I had done a bad job 1st time round as it's now got much better wifi signal, back to how it was originally.
Battery drain is slightly better too but still much worse than on GB but I think that is just a defect of the stock ICS, just coincience that I did the ICS install same day that Itook the note apart.

Did anyone try to blow out the dust and did that work?
I'm not to keen to pick the phone apart for it.

Related

[Q] Black dot in every photo I shoot

Hello, I've bought an unlocked HTC One in France at the end of May.
Since about a week from today, I've been noticing a weird black dot in every photo I shoot. This dot wasnt on my pictures till last week...
I already cleaned and checked the camera lens to see if it had dirt or dust on it, and couldn't find anything.
Since it doesnt seem to be anything related to dust or dirt, could it be a problem with the camera module that only appeared now?
Attached to this message is a photo of my wall, just to show the black dot on it.
I also recorded a video, available at https://dl.dropboxusercontent.com/u/14436725/ZOE_0044.mp4, which shows how the dot looks in movement.
What can I do to solve this problem?
Thx for the help in advance,
Renato
worst case: the dot is dirt on camera sensor.
you can always try to flash another rom (stock or custom, whatever) to see if the dot is still there. If it is, my advice is you need to take your One to the service and claim an exchange under warranty
I've tried to change the rom, go back to stock, factory reset, tried to shake the phone up and down, and the dot stays there, in the same spot.
I think it's hardware, not software. The worst part in all of this? I live in Brazil, and HTC doesn't even have an office here. That means I can't take the phone to service and can't exchange it with my warranty.
That being said, besides all the solutions above, is there hope for me, or will I have to buy another phon?
I have exactly the same on my work phone - iPhone 5 . It's a piece of dust that is actually visible when looking at the camera lens
Daimao1984 said:
I've tried to change the rom, go back to stock, factory reset, tried to shake the phone up and down, and the dot stays there, in the same spot.
I think it's hardware, not software. The worst part in all of this? I live in Brazil, and HTC doesn't even have an office here. That means I can't take the phone to service and can't exchange it with my warranty.
That being said, besides all the solutions above, is there hope for me, or will I have to buy another phon?
Click to expand...
Click to collapse
with your description, I'm very sorry to tell you that problem is highly a hardware defect. It's not that serious though, maybe just the lack of quality control during the phone assembly process that caused minor dirt pass through the casing and got on the camera lense/sensor. I believe there isn't an easy way to get rid of the dirt without tearing the phone. However, you can try this: use a hair dryer or something similar that can blow strong air then try to force the dirt out of position by blowing to the phone but remember, don't use the hair dryer on your phone for a long time. A vacuum cleaner can also do the trick
That's terrible. But do you think that it's a problem in the assembly, even though this problem only appeared after like 2 weeks of use?
Will try the hair dryer, though. Tks a lot for the advices.
Mostly due to low quality of assembly that caused tiny gap on the casing (corners, camera...). That can lead to dirt getting inside after a period time of use. Many iphone4,4s and 5 users report the same problem as yours
I had the same exact thing 50 days into owning this phone.
Had it warranty replaced through T-Mobile no problem.
Thx, you guys. Looks like Im out of luck, then, since I bought mine abroad (france) and HTC doesn't have any kind of support in Brazil.
Sob :'(
That sucks.
But at least it isn't as noticeable as mine was.
http://forum.xda-developers.com/showthread.php?t=2321573
Yeah. The spot on yours looks a lot like mine.
I'll try to get a new one and sell mine here in Brazil. This phone is so overcharged here that I might even make a profit out of it (even if I mention the dirt on the camera in my ad).

Front Camera Problem (Hardware)

Just to let everyone know what to potentially expect in the future, the front camera can come loose for some reason.
Bought on April 21st and noticed it on September 29th. Basically it looks like the camera or a shim dropped in front of the camera. The end result is attached. I didn't have another camera to show you what it looks like but you could tell it had a physical problem. Took it back to ATT for a warranty replacement.
I am a front pocket user but placed upside down, and the phone has always been protected with a case and tempered glass. Dropped 1 time on concrete from 3 feet. Been in the shower about 5 times with it. Downloaded a fishing game that required a lot of shaking. Not sure what caused it but it happened. Not a selfie kind of person so just discovered it today.
http://i1011.photobucket.com/albums/af240/tabascoz28/20140929_152302_zpsf24a4871.jpg
The image above is of a corner of the room. Baseball bat on the bottom and my shadow on the wall. The 1/3 of the top of the image is obscured by the shim or the camera drop.
I had the same problem had to go to att repair center to get a replacement. Very quick process. The person working there told me it's a very common issue.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Happened to me about 2 months ago. Got mine at Walmart so it was out of warranty and my other option was to send it to Samsung. I ended up very carefully lifting that side of the glass with a thin guitar pic and used a flat needed to move it back in place. Just like new.
Adhesive failure ??....and what model ??....the active or standard S5 ??
Good information OP...thank you for sharing. ...g
Standard for me, the originator. Nice to know that if we had to, we can go in and do it ourselves.
zingzongzang said:
Happened to me about 2 months ago. Got mine at Walmart so it was out of warranty and my other option was to send it to Samsung. I ended up very carefully lifting that side of the glass with a thin guitar pic and used a flat needed to move it back in place. Just like new.
Click to expand...
Click to collapse
Did you have to heat the glass up? Was it the camera that moved or some sort of shim? Did you put your own adhesive when you were in there?
Same problem here. I have the standard S5. Been thinking of going yo AT&T and getting a replacement.
tabascoz28 said:
Did you have to heat the glass up? Was it the camera that moved or some sort of shim? Did you put your own adhesive when you were in there?
Click to expand...
Click to collapse
nope i just was careful and used steady pressure. It was the gasket that surrounds the front facing camera. No I moved it back in place and used canned air to clean the dust if any and then pressed it back down. The glass is flush again and I haven't had a problem since. That being said it's probably not sealed anymore.

Phone falling apart

I have already requested a return with Google Play, as my Nexus 6 arrived with a scratched screen.
I also bought the official case, which is made by Casemate. It is a pain to fit, and recently I noticed that it was "bowing" around the middle. I decided to remove the case and refit it, and when I did, I noticed this:
20141223_200003 by Loconinja, on Flickr
The rear cover, which is non-removable, is coming away from the phone on both sides. This is quite worrying, as it looks like a design fault to me. I shall be studying my replacement handset with a fine eye...
That is crazy. I wonder if the case put so much pressure on the sides that it caused this to happen or if the device is just faulty.
Looks like you were sitting on the phone
ainen, that's what I think.
Smallsmx3 said:
Looks like you were sitting on the phone
Click to expand...
Click to collapse
I guess it can bend too
Sent from my HTC One_M8 using XDA Free mobile app
It has definitely not been sat on. It has lived in my jacket pocket only.
Moto didn't put enough adhesive on that unit.. So what you're experiencing is the end result of mass production failure.
Is the battery bulging up?
bradputt said:
Is the battery bulging up?
Click to expand...
Click to collapse
I don't think so. The plastic back cover appears to be stressed, so once the adhesive fails, it is "springing" up.
Anyone have camera issues where the camera jumps left and right constantly? Only happens when HDR+ mode is off.
I hope it's not a widespread issue. I've had mine since the first batch delivery (11/17) and mine is fine so far.

Replacing the screen of my Z1 (C6903) suggestion wanted

Hi everyone!
Today i visited the sony care point to discover that my phone isn't covered by warranty anymore, due to fact the internal LCD had a crack (despite never dropped in recent times).
Anyway, no worries... my warranty will end in a couple of days.
So... I want to attempt to fix it myself. I'm not experienced, but I work all day mounting PCs and servers, i think this will be a little diffent but not too hard, right?
Can anyone suggest me how and where to buy the entire frame and the LCD of the phone? (I want to keep it waterproof)
I saw many websites, but I don't trust most of them, so a good reccomendation is really useful here.
Also, what set of tools is reccomended to do everything? (Can i use my hair dryer to unglue the screen?)
Many thanks and sorry for my english being so bad, is not my native language.
I'm not sure how to replace the screen on the Z1, but I'd warn you against relying on its waterproofing after replacing the screen. Unless you can perfectly fit the rubber seal so there's literally no gap, the water will enter your phone.
It can be waterproof but don't buy cheap replacement as they are not always properly glued tohether, if at all. Buy original lcd+digitizer+frame assembly and precut glue frames like this. Hair dryer should be enough.
I cracked my screen yesterday
Today i get it from the technician (not original sony, in my country is inexistent). So far so good, only i found one problem (waterproof lost of course) the WIFI signal power is down by -20dB. So, now i have problems connecting to distants wifi.
EDIT: Now wifi working normal again, just another trip to the technician
Also, my phone is black front & withe back now.
luchoz said:
I cracked my screen yesterday
Today i get it from the tecnician (not original sony, in my country is inexistent). So far so good, only i found one problem (waterproof lost of course) the WIFI signal power is down by -20dB. So, now i have problems connecting to distants wifi.
Also, my phone is black front & withe back now.
Click to expand...
Click to collapse
Black front and white back sounds pretty sweet. The black back cover attracts too many fingerprints imo
D33KK said:
Black front and white back sounds pretty sweet. The black back cover attracts too many fingerprints imo
Click to expand...
Click to collapse
Some pics http://imgur.com/a/lAXC7
luchoz said:
Some pics http://imgur.com/a/lAXC7
Click to expand...
Click to collapse
Nice pics, I'm gonna replace my back cover with the white one now.
I got my water damaged lcd replaced with a Chinese 1st copy and it's working great, however my phone lost its waterproofing as back cover is having problem to be glued properly again
Sent from my C6903 using XDA Forums Pro.
yea i replaced my screen and i think it messes with my sensors, im not entirely sure im still doing some analysis but like after some time (about 2 hours or so) my gyro, light and proximity sensors stop working until reboot.
one more thing. theres layers of stuff inside of the z1, its a bit complicated, even for me and i am a computer & phone tec. its all about the glue and remembering where they go. i didnt really do mine correctly so i lost my waterproofing. gluing it 100% like stock is very hard.
ans ps
DONT USE A HAIR DRYER!!!
it wont get hot enough to separate the screen (broke a galaxy s3 back in the day doing that) use a heat gun

My Z3 compact screen is falling out

So I like just about everything about the Sony Z compact line of phones but durability wise I have been unlucky. My first Z3 compact died from water damage and my 2nd one has a screen that is ready to fall off the device.
I choose to buy a HTC U11 to replace my Z3 compact as I have never owned a HTC phone before and thought I would try something different.
What I would like to ask here though is it worth trying to fix the Z3 compact to sell or not?
The only way to protect this phone:
The phone bends 0.1mm causes the phone screen to start opening. So it's not suitable for jeans pockets.
I remedied this by using an anodized aluminium bumper and tempered glass both sides.
Sony does a very bad repair of it's phones, and the issues will return, and their parts are expensive.
It is better to do it yourself and use B7000 glue, use plenty, easily removable for future repairs, no heat, clothes pegs, wait 48 hours before removing pegs or turning on the phone. And look for the best grade of screen with frame, Sony uses two manufacturers for its screens.
My Z3C has a screen that is lifting. This thread and others seem to indicate that fixing the screen is not hard but hardware is not my thing at all...
Would a phone repair place (in a shopping centre) be able to do this kind of repair? Is the phone much different to other phones that people would take in for screen replacements?
I don't care about the loss of waterproofing. The screen isn't even falling out, just lifted in the corner. I don't want to send the phone anywhere and be without it, or have it come back changed in unexpected ways...
a1291762 said:
My Z3C has a screen that is lifting. This thread and others seem to indicate that fixing the screen is not hard but hardware is not my thing at all...
Would a phone repair place (in a shopping centre) be able to do this kind of repair? Is the phone much different to other phones that people would take in for screen replacements?
I don't care about the loss of waterproofing. The screen isn't even falling out, just lifted in the corner. I don't want to send the phone anywhere and be without it, or have it come back changed in unexpected ways...
Click to expand...
Click to collapse
Phone shops including Sony themselves have difficulty in repairing this particular phone, I think any phone shop can do this repair, but, they must use the B7000 glue or similar, or silicone, and not the red tape they usually use, it's useless, as this phone can heat up, or the blue z3c ready cut tape is not so good either. And if you get the wrong screen (clone), the colours will not be as good.
Many phone repairers have the clone screens that are thicker than the original.
The screen sometimes is actually bent, along with the body, check on a flat surface.
Always buy a good screen together attached with the body, and never by itself.
So armed with this knowledge and or hardware, you could go talk with a phone repairer... The first 3 times, shop, but maybe the fourth repair, try doing it yourself, it's as easy as opening a PC, just smaller, just follow z3c repair guides and youtube, when you're ready. When attempting to repair the phone, for the very first time, do it over hours, maybe over the weekend, and not one sitting.
If you start loosing patience, leave it for a while etc.
[emoji12]
I got so comfortable with opening my phone, I put extra 0.3mm copper plates on the processor and gpu with Cooler Master Extreme Fusion paste etc. Lol.
But it's good to have an already damaged motherboard to work on.
Z3C LOS Omni Oreo
My screen is still working fine. Just lifting.
I do have some old phones I could practice on, assuming they have the same glass sandwich construction.
I will go look for some videos...
a1291762 said:
My screen is still working fine. Just lifting.
I do have some old phones I could practice on, assuming they have the same glass sandwich construction.
I will go look for some videos...
Click to expand...
Click to collapse
?
Z3C LOS Omni Oreo
I put up with my screen for a long time but eventually the glue gave out and I had no choice. It was good, then bad, but ultimately ok.
I didn't have any trouble taking the glass off the first time because the glue was barely hanging on. I had a look and noticed that the headphone jack's glue was also failing. Probably why it was becoming unreliable. I glued that and reseated the screen cable and it worked fine while sitting there so I glued everything on again.
It was a poor first attempt. I had both too much glue (blobs that leaked out) and not enough to actually seal around much of the screen. No problem. I took the glass off again and glued it again. This time I followed the instructions closer and glued the front screen before connecting the ribbon.
The second gluing was good but something with the ribbon was wrong because it only worked when I pressed on the lower part of the screen. Sigh.
Taking the glass off after a good glue was much harder. I finally got the spudger under the glass but I moved it sideways before removing the suction thing. It was too much pressure for the glass. The good news is that it was the rear glass and only the bottom half shattered. I got the rest off and started on the front.
Now that I knew to be more careful, I got the front off OK. Reseat. Test and working. I glued the front on first again, without disconnecting the cable. Tested and working. I glued the half back I had on (covers the camera).
Its working!
I use a case so the back isn't even a problem, but I ordered a new back from China (cheap). The headphone Jack seems better. I put a new screen protector on. In some ways the phone is rejuvenated.
I was apparently not careful enough when taking off the screen though. I appear to have some marks on my screen now. It's minor, probably won't notice during normal use, but there if you look.
I'm so glad to have my phone back. I've been using an iPhone for the last 3 weeks.
Thanks for the tips.
Edit: The hands free speaker works again too. Bonus

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