Google pre-order policy discussion - Nexus 7 General

I've been following the shipping thread and clearly many people are annoyed at google for assorted reasons.
I won't go into those here, I personally didn't think they had been terrible (not great) until a post I read yesterday.
It now seems Google have informed Play customers that anyone who pre-ordered a 16GB unit after 30th June will now have to wait until 20th July for shipping.
Yet tons of other retailers are now shipping and selling in store the 16GB units.
So basically we have a situation where Google has accepted pre-orders early July and then knowingly shipped 16GB product to other retailers knowing full well they wouldn't be able to cover Play store pre-orders. That is disgusting to my mind.

I ordered my 16GB on 28 Jun, and haven't heard anything yet....

Check out how screwed Canada is getting. Here is when Google is saying that 16GB units ordered in June are shipping:
US: July 19
UK: July 20
Australia: July 19
Canada: July 24-31 (? 1-2 weeks from July 17)
Meanwhile there are 16GB for sale in multiple stores. I am on the edge of just buying one somewhere else and telling them to shove their useless pre-order.
Sent from my GT-I9000 using xda premium

It's just wrong.
From the start Google should have said Play store preorders will be allowed until say 7th July at which point they stop, they then should have ensured they had enough stock to cover those before sending out to other retailers.
Very obviously if someone pre-orders from Google on the 4th July they should get it sooner or at least the same time as someone else that preorders the same item from another retailer on the 15th July.

lets keep the discussion in the official sticky thread...

Related

UK - 4th - Not Shipped - No Updates

Hi Guys just thought it might be a good idea to run a separate thread, specifically for people who ordered on the 4/12/2012 17:00 onwards...
Who have not not received shipping notification or worse still, not received any further updates beyond their order being placed on the 4th
I put a 16GB in the basket at 505 email confirmation states 507 (1-2 weeks)
Google Play is still showing 4th December (went from pending to pre-order about a week ago)
Google Wallet is showing 4th December
Funds were reserved initially however they have now been released
I did not receive the Saturday (15) update ie order moved to the 15th nor were funds re applied
Everything is basically the same as when I ordered on the 4th
I'm in exactly the same boat.
I emailed TNT and they said they have nothing for my address
Sent from my Nexus 7 using Tapatalk HD
Ordered 17:06:23, shipping estimate 1-2 weeks
Google Play is still showing Pre-order and was updated 15th Dec
Nothing re shipping yet, can't tell if money has been taken yet.
No email no update.
Order paid for : 17:07:48 - 3 - 5 days delivery
Google received order
Play store says Complete (still says original order date)
Google wallet says Pending
Bank says payment dropped and not reapplied.
Live in Plymouth, south west.
Ordered 5:05:58, status changed to pre-ordered on 15th, no further information. Pending in wallet since 4th. London, SE.
5:05:42 3-5 dayer with absolutely no change since the 4th.
Similar thread already exist. Closed.

Nexus 4 Restock This Month?

Will there be one this month? I need an Eight GB asap. I live in Canada. My current phone broke down on Christmas so I have no phone
I heard march
But didn't google say all the orders they had would be done by January?
track 1 said:
I heard march
Click to expand...
Click to collapse
I hope not. Its only a guess but it seems that the UK Play Store has been receiving shipments around every 3 weeks or so. Nov 13 = Launch, Dec 4th = Launch 2, Dec 20th = Mass shipping emails go out to huge number of people on XDA UK Thread with guys taking delivery starting the following day 21/12 through to [on mass] 24/12.
For now, it seems that rather than taking delivery of stock and just putting up for sale on Play Store and shipping out to first orders - google took the 3rd delivery and held back to ship outstanding orders like they SHOULD have done with the 2nd batch.
I say again this is just my guess - as like everybody else I have nothing but an opinion.
Thread closed. Please don't create more shipping/stocking threads as there are plenty you can already use.
Thanks
AvRS

Nexus 6 preorder vs actual release date

So we all know the phone is going up for preorders on the 29th, but that's only the preorder date. If the Nexus 9 is of any indication wouldn't that mean the actual release date will be a month away + the shipping time?
I'm curious too, hopefully someone knows.
With it showing in play store I'd wager it will be sooner than we think. Just a positive guess
I've heard rumors of the release date being November 12th from T-Mobile to November 29th from some guy who works at a UK retailer.
The November 12th date for T-Mobile isn't a rumor, it's on their official news site.
http://newsroom.t-mobile.com/news/t...-to-its-data-strong-network-this-november.htm
I think it'll be either Nov. 12 to match the retailer release date or maybe even a little sooner to reward play store pre-orderers. I'm hoping for the latter. The sooner my 64GB White Nexus 6 is in my hands the better.

[Q] Nexus 6 India Playstore Shipment

Booked Nexus 6 on 9th December
Supposed to be dispatched by 30th Jan.
Till date no shipment. Google Support doesn't seem to know the problem.
Can anyone help
Hey.. Call Google support daily and ask for an answer...
Flipkart has plenty of stock right now... They should ship it by now
I was in the same boat as you.. Had ordered 32gb mb on 9th dec... But looking at the supply crisis, i cancelled the play store order and purchased the phone from flipkart... Have been using the device for more than a month now... And i am actually happy that i decided to cancel the play store order
Sent from my Nexus 6

Merimobiles

There have been threads here about dealing with Merimobiles. I would like to add to the chorus of people suggesting that you stay away from this company because of their unacceptable business practices.
I ordered a smartphone from them on November 4th, 2015. I received an email from them advising me that they shipped the phone on November 9th, 2015. I asked them on numerous occasions why the tracking information did not show up on the DHL website. On November 13th, 2015 after close of business a shipping label showed up as being printed. I asked Merimobiles again why the shipment did not show up on the DHL tracking, other than a label having been printed. I have an email from them on Sunday November 15th, 2015 re-confirming that it had been shipped on November 9th, 2015 and that DHL was just slow at their end.
I asked them to check in to it at Merimobiles. No response.
I then went on to PayPal and filed a dispute. About two hours later they responded that the shipment went out on the close of business November 16th, 2015 (Hong Kong time). The shipment then showed as having been picked up on the DHL website tracking page. The company misrepresented the situation three or four times. They insisted throughout that the problem was with DHL. Their customer service people are either misinformed or deceitful. I'll let the reader decide which one they believe.
I would think that with the number of re-sellers of Chinese phones it's not necessary to deal with these people given the way they conduct themselves.
I have had run ins with them before. They have phones on their website for which they have no inventory. After you order and nothing happens, they then tell you they have no inventory. Enough said.
In my opinion, stay away from these guys. If others have had the same or different experiences, please post them here. Thanks for reading this.

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