Bricked/Broken Thrill? Get a Nitro HD Through AT&T FREE - LG Thrill 4G

I recently turned my LG Thrill in to AT&T's insurance claims service, and they apparently don't make the Thrill anymore, so they are sending the Nitro HD at no additional cost! Just the deductible, and then you get a new and better phone (at least in my opinion) just putting all of this out there just in case anyone wanted to take advantage of this!

cashy57 said:
I recently turned my LG Thrill in to AT&T's insurance claims service, and they apparently don't make the Thrill anymore, so they are sending the Nitro HD at no additional cost! Just the deductible, and then you get a new and better phone (at least in my opinion) just putting all of this out there just in case anyone wanted to take advantage of this!
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Or you can hassle an get the s3.
I told them I wouldn't extend my contract unless I got to choose my own phone. They tried offering me the one x but I wouldn't take it.
I've also been a customer for 10 years so I have a little more room to argue.
Sent from my LG-P920

How did you get them to go along with that
I just got a thrill in the mail today to replace the broken one I had.....What did you have to say to them???? I hate this phone just because of the ghost call issue and I am done with it.

Markyzz said:
Or you can hassle an get the s3.
I told them I wouldn't extend my contract unless I got to choose my own phone. They tried offering me the one x but I wouldn't take it.
I've also been a customer for 10 years so I have a little more room to argue.
Sent from my LG-P920
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Click to collapse
I was about to scream that you turned down a quad-core phone for a dual, and then remembered that there's not a single quad-core in the US consumer market as of now. I really wish the carriers would take the hint from their European divisions/brethren and open the market already. I'm happy with my Thrill, not broken (we'll see if that changes) and I'm not even with AT&T anymore sooo yeah.

Cynagen said:
I was about to scream that you turned down a quad-core phone for a dual, and then remembered that there's not a single quad-core in the US consumer market as of now. I really wish the carriers would take the hint from their European divisions/brethren and open the market already. I'm happy with my Thrill, not broken (we'll see if that changes) and I'm not even with AT&T anymore sooo yeah.
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Click to collapse
I actually got the S3. I know its only a dual core, but I honesty dont need a quad. The lack of removable battery or expandable memory on the one x was a killer for me. But now I'm stuck with AT&T for another two years
Sent from my LG-P920

Isn't the dual core Snapdragon S4 faster than all quad core processors on phones (Tegra 3, Exynos 4412) thus far? WHy would you want the quad cores given they provide less performance and consume more power while doing so?

Well I got them to see things my way .......They are sending me a Galaxy S II Skyrocket.....and they told me to keep my thrill............zero charge plus they are sending it to me over night at no cost also..........I am a happy with ATT..............WHOA did I just say that???????

pandaball said:
Isn't the dual core Snapdragon S4 faster than all quad core processors on phones (Tegra 3, Exynos 4412) thus far? WHy would you want the quad cores given they provide less performance and consume more power while doing so?
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You are technically correct, it does get a bit better on the numbers, however the quads, when overclocked just a little still beat out the dual-cores, and can be OC'd a little bit further due to application load being distributed to more cores (higher fault tolerance at higher clock speeds).
malebornin69 said:
Well I got them to see things my way .......They are sending me a Galaxy S II Skyrocket.....and they told me to keep my thrill............zero charge plus they are sending it to me over night at no cost also..........I am a happy with ATT..............WHOA did I just say that???????
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Would you possibly be willing to donate that Thrill to me so that I can see about restoring it and in turn donating it to a developer here such as Lestat? Or donating it directly to Lestat himself since you get to keep it anyways?

Cynagen said:
You are technically correct, it does get a bit better on the numbers, however the quads, when overclocked just a little still beat out the dual-cores, and can be OC'd a little bit further due to application load being distributed to more cores (higher fault tolerance at higher clock speeds).
Would you possibly be willing to donate that Thrill to me so that I can see about restoring it and in turn donating it to a developer here such as Lestat? Or donating it directly to Lestat himself since you get to keep it anyways?
Click to expand...
Click to collapse
No It has already been sold for 200 bucks and I am buying a google tab with the cash. I have already tried to give Dark another Thrill that I have here that has a broken screen and it would only cost 45 bucks to replace and he didnt want it. Dark has an SGS II now I think he is about as done with the thrill as the rest of us are.

malebornin69 said:
No It has already been sold for 200 bucks and I am buying a google tab with the cash. I have already tried to give Dark another Thrill that I have here that has a broken screen and it would only cost 45 bucks to replace and he didnt want it. Dark has an SGS II now I think he is about as done with the thrill as the rest of us are.
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You can't say that he likely wouldn't have wanted it, they were 2 completely different phones. One was a thrill with a BROKEN SCREEN, the other with no physical issues that required detailed and meticulous repair (of which there is no guarantee of success). I really hate when people compare apples to oranges...

Cynagen said:
You can't say that he likely wouldn't have wanted it, they were 2 completely different phones. One was a thrill with a BROKEN SCREEN, the other with no physical issues that required detailed and meticulous repair (of which there is no guarantee of success). I really hate when people compare apples to oranges...
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Well I really hate it when people ask for free stuff then ***** when they don’t get it...My point is,,,, I made the effort to help this community and was refused. So how about you stop speaking on his behalf, because you don’t have a clue what went on in the conversation between him and myself, I have the Private messages I know what was said. I was giving away a 300 dollar device that needed a 45 dollar repair,oh and the detailed and meticulous repair you spoke of took me 15 minutes to complete. Yeah some of us have skills not just speculation. When he told me he DID NOT WANT IT. I sold that phone also. Why dont you purchase a phone from ebay and donate it to the cause.

malebornin69 said:
Well I really hate it when people ask for free stuff then ***** when they don’t get it...My point is,,,, I made the effort to help this community and was refused. So how about you stop speaking on his behalf, because you don’t have a clue what went on in the conversation between him and myself, I have the Private messages I know what was said. I was giving away a 300 dollar device that needed a 45 dollar repair,oh and the detailed and meticulous repair you spoke of took me 15 minutes to complete. Yeah some of us have skills not just speculation. When he told me he DID NOT WANT IT. I sold that phone also. Why dont you purchase a phone from ebay and donate it to the cause.
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I already have plans to donate my Thrill when I upgrade to a dev here on the forums. Already way ahead of you, already got the dev selected and they already said yes to receiving my Thrill. Don't think that I'm *****ing for no reason, ever. I intended to get the dev a Thrill a lot sooner than "sometime in the next six months," and have been ACTIVELY trying to either get one for free by getting somebody to donate, and I have even TRIED to purchase a used Thrill (multiple times) for this dev to work on, and been turned down because the seller wanted money sooner than later. So even though I was looking for it for free to donate to a developer sooner than my time schedule, I am still willing to SPEND MONEY on a dev here in the forums to "help the cause" as you say. My phone is "sometime in the next six months" because it's my ONLY GSM phone right now and I can't get the one I want until I save a little bit first.
I'm glad you can work on the delicate intricacies that are the internals of a phone without doing serious damage, you obviously have done it before successfully as the last phone I tried working on ended up becoming junk when trying to just replace a screen like you. Yes, I speculate a little bit on the difficulty level with a thrill, but that's based on my own past experiences with trying similar surgery, on a bigger phone.

if you guys could give me the number you are calling that would be awesome, I would like to try my luck for a One X. What were you guys complaining about when you called? ghost calls or a bricked phone?

hotdog32836 said:
if you guys could give me the number you are calling that would be awesome, I would like to try my luck for a One X. What were you guys complaining about when you called? ghost calls or a bricked phone?
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I'm no longer with AT&T, don't have the number sorry. malebornin69 may have the number though.

Cynagen said:
I'm no longer with AT&T, don't have the number sorry. malebornin69 may have the number though.
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I just called ATT tech support and told them about the ghost call issue....I jumped through all the hoops they wanted me to jump through, They sent me a replacement thrill and I had the same issue so I called back with the truth about this phone and jumped through more hoops and eventualy they put me on the phone with someone from a department called Resolution,,,, and they got me the new phone.......I never lied one time to them, I called with a real issue and they resolved it......It took 2 weeks but it got done in the end.....the number you wanted is 1-800-331-0500

LG thrill replacement
Well After talking to ATT after seeing this post. She is positive she can only send me an ATT lg thrill that i thought they didnt make anymore. i was hoping for an LG nitro to get out from under this mess of a phone. she did upgrade me to 2 day shipping but says she can only send the thrill.
My question for you guys is does it just show her the thrill on her screen and when it gets to logistics they will find they dont have it and send me the nitro or am i getting the same phone?
Thanks
Alex
---------- Post added at 09:21 PM ---------- Previous post was at 08:49 PM ----------
I decided to call them back and threat in to cancel my service and the issues they have gave me. i have been with att for 10 years. they lied about the phone and the updates when i got the phone when it first came out. and now they will not move an inch and only will send the thrill with no battery or back.

akwhite23 said:
Well After talking to ATT after seeing this post. She is positive she can only send me an ATT lg thrill that i thought they didnt make anymore. i was hoping for an LG nitro to get out from under this mess of a phone. she did upgrade me to 2 day shipping but says she can only send the thrill.
My question for you guys is does it just show her the thrill on her screen and when it gets to logistics they will find they dont have it and send me the nitro or am i getting the same phone?
Thanks
Alex
---------- Post added at 09:21 PM ---------- Previous post was at 08:49 PM ----------
I decided to call them back and threat in to cancel my service and the issues they have gave me. i have been with att for 10 years. they lied about the phone and the updates when i got the phone when it first came out. and now they will not move an inch and only will send the thrill with no battery or back.
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Just keep calling back with the same issues they will yeild...........They will send you another thrill ....thats what they did to me ..so let them then 2 days later after they have got the old one back call again with the same issues.....This will take some time like a couple weeks
---------- Post added at 05:07 PM ---------- Previous post was at 05:04 PM ----------
malebornin69 said:
Just keep calling back with the same issues they will yeild...........They will send you another thrill ....thats what they did to me ..so let them then 2 days later after they have got the old one back call again with the same issues.....This will take some time like a couple weeks
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One phone call is not going to get you a new phone it will be more like 10 long calls w2ith you jumping through hoops. Oh and they will tell you all the way to the end that they can and only give you the same phone...trust me they play a good game............just keep calling back

I should def put a stock firmware back before I send back right?
Sent from my LG-P920 using xda app-developers app

akwhite23 said:
I should def put a stock firmware back before I send back right?
Sent from my LG-P920 using xda app-developers app
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i would suggest it
Sent from my LG-P925 using xda app-developers app

don't threaten to leave. That only makes them more upset... be as nice and kind as possible while explaining your frustration with words... not decibels
Sent from my LG-P920 using xda premium

Related

[EVENT] Mass Return of our HTC Vivid

If enough people are interested, I had an idea that DFW XDA members all return their Vivids at the same time for a mass return at the AT&T HQ store in order to make a statement. This is the heart of their operation. We can discuss this, but what I and others came up with so far is:
AT&T Mass Return
Tuesday December 6th at 1:00pm
208 S Akard Street
STE 110
Dallas, TX 75202
Customer Parking Available for 2 hours at:
1600 Commerce Street
Dallas, TX 75201
Everyone is invited. Whether you have a Vivid or not. I understand not everyone lives here, but all are welcome none the less.
Thanks to Radi0chik
What do you guys think of this idea?
Reclaim said:
If enough people are interested, I had an idea that DFW XDA members all return their Vivids at the same time for a mass return at the AT&T HQ store in order to make a statement. This is the heart of their operation. We can discuss this, but what I and others came up with so far is:
AT&T Mass Return
Tuesday December 6th at 1:00pm
208 S Akard Street
STE 110
Dallas, TX 75202
Customer Parking Available for 2 hours at:
1600 Commerce Street
Dallas, TX 75201
Everyone is invited. Whether you have a Vivid or not. I understand not everyone lives here, but all are welcome none the less.
Thanks to Radi0chik
What do you guys think of this idea?
Click to expand...
Click to collapse
great idea.
Returned it already though.
Sent from my SAMSUNG-SGH-I777 using xda premium
I bought mine from Amazonwireless... and I've already asked for an exchange to the skyrocket.
Plus the fact that I have school then doesn't help, but if I could come, I would.
can some one help me decide on what phone to get on sunday once i return mine?
i think that lg nitro hd is nice, but ive heard the ui sucks on it... so i was thinking either that new google nexus phone (sorry, im new to android and cant remember all these pohones) or the gs2... id rather have the og gs2 cause its faster than the skyrocket and i dont care to have lte
randrewm97 said:
can some one help me decide on what phone to get on sunday once i return mine?
i think that lg nitro hd is nice, but ive heard the ui sucks on it... so i was thinking either that new google nexus phone (sorry, im new to android and cant remember all these pohones) or the gs2... id rather have the og gs2 cause its faster than the skyrocket and i dont care to have lte
Click to expand...
Click to collapse
Yea if your going to go with a gs2 Definitely get the OG. The Skyrocket has issues with screen resolution and such. As far as the LG Nitro goes I think that is up in the air considering it is going to have a full 720p screen. I am actually slightly leaning toward the LG just because of that but I still need to research it a little bit more.
Yes. I am wondering the same. Though I'm not sure if it will be rooted... New to thus android world. Also, I'm not sure how the devs will take the phone. I heard the lg ui is like touchwiz but retarded... Not meaning to insult. I'm hoping someone will do a good overview of the nitro by sunday
Sent from my HTC PH39100 using XDA App
randrewm97 said:
I heard the lg ui is like touchwiz but retarded...
Sent from my HTC PH39100 using XDA App
Click to expand...
Click to collapse
IMO, both of those UIs are on par with excrement. On day 1 of owning my Captivate, I switched launchers. Even on Froyo/GB, I could not put up with it and just went full AOSP launcher-wise. If the LG launcher is the same, I know that I won't like it for sure.
Sense is the only aftermarket UI that I like, hence why I ended up with this phone.
EDIT: Also, what's even the point of this? Sending a message to AT&T about this phone would do nothing with you guys mass-returning it. After the event, you wouldn't even care what happened to this device's development life anyway, while you guys all go for Nitros or Skyrockets or whatever phone fits your fancy.
Occupy AT&T....not a chance
You mad cause you have no root...?
Root doesn't allow you to do much anyway other than to either overclock your CPU, make a complete backup of your rom, flash any random rom you want etc...
All the phones have the same CPU chipset, you're just paying for different screen resolutions and plastic shells that cover everything
Samsung couldn't even use its custom CPU because it lacked the ability to incorporate LTE technology, so they chose the Snapdragon S3 APQ8060 dual-core CPU...the same one in the Vivid, and the same one is in the LG Nitro.
Its the only CPU capable of allowing AT&T's 4gLTE service to run smooth for the end user
So go ahead, boycott the Vivid, youre only benefit is a screen with a smaller resolution or a screen with a higher resolution, plus youre still gonna pay the difference plus a $35 restocking fee is applicable...
It seems to me that the problem isn't the Vivid. It's AT&T. If you really want to make a statement then keep this amazing phone, cancel your contracts with AT&T, and allow the devs to continue working on unlocking and fully rooting the device which you know they will. This will do two things. One: send a message to AT&T that will cost them BIG-TIME. Two:Once the devs see how many people are willing to SACRIFICE their wireless mobility for such a great device, they may release a carrier unlock and varying radio support for the different competitors for the vivid. There are some major competitors that offer much better rates and data packages with full LTE support that DON'T lock bootloaders.
It seems silly to put such a serious and damaging halt to great development just because you're unwilling to sever the head of the snake, whereas mass returns will accomplish nothing. Well, not nothing, but if you REALLY want this problem addressed, make AT&T pay with the sudden loss of income. HTC isn't the problem. The Vivid isn't the problem. Big corporations have insurance policies to protect them when there's a problem with inventory/product defects/returns etc. But losing customers.. That just plain sucks for ANY business. Hit them where it hurts. The Next big awesome phone you want will just be locked up tight as well unless you send a CLEAR message they CAN'T ignore.
The Vivid counterpart in Canada (Raider) has already had great roms and kernels that work and are supported/updated every couple of days. I love this phone more and more and would switch carriers in a heartbeat if the company I pay my hard earned money to EVERY Month wasn't treating me like a VALUED customer. AT&T KNOWS what they're doing. They KNOW that what they're continuuing to do is WRONG. But they aren't listening becuase the customers aren't willing to lose they're precious contract they've worked so hard for.
Yes, it means going without the ability to use your nice phone for a little while. Yes it will suck having NO cellphone at all with all it's nice features at your disposal and whim. Maybe getting a junker from a better provider and waiting for the devs is asking too much.
Either that or stop and realize you've had your phone for ONE month. Forget everything I've said about teaching your carrier a lesson, and show some support for xda (maybe a little faith and gratitude as well) because they LOVE tinkering with HTC's products. I wonder sometimes if there would even BE an XDA team without HTC. Be patient, or teach them a REAL lesson in customer service. The alternative is YOU losing out, and feeling all proud and happy for giving up something you once loved. But then again nobody wants to admit they're ACTUALLY PAYING AT&T to treat us like prisoners. Stripping you of your right to DO WITH YOUR PROPERTY THAT WHICH YOU FEEL LIKE DOING.
While we're at it let's all go buy REALLY nice houses where we're not allowed to decorate, hang pictures, change the layout of the livingroom, or park our cars anywhere near.
Been following these forums since the beginning of this week when I ordered the phone through amazon. Now that it has finally shipped today after being backordered, I'm seeing this
and returning this, which I got for a penny, would mean I would have to pay full price for the phone I exchange for, correct?
I wish the morale in this forum didn't seem like it is dying away, but I understand that many of us are almost at the 30 day limit on exchanges and two years is an awful long time to go without an unlocked bootloader.
My first htc phone, after going through LG and blackberry.... which might be exchanged like all of yours....
I think a lot of you are missing the point. This is not just about the bootloader. everyone's reasons are different so I can only share my own. So if you have been paying attention to this forum at all you might get that. Personally my reasons are in no particular order: Carrier IQ, locked bootloader..not just because of development, but because you can't get rid of Carrier IQ while the bootloader is locked, being throttled by AT&T with normal use only halfway through my Billing cycle at only 3.6gb while I still have to pay full price even though I'm on an unlimited plan, their lack of answers, their silencing of our voices on forums, and those are just a few reasons. This is beyond "you mad about no root". And if you think I won't care about what happens after this, then you really haven't been paying attention. My plan is to import a phone or stick with my streak until I figure out a better option. If I use a phone they don't have on file for me, then I can at least not be throttled or be affected directly by Carrier IQ.
This idea isn't JUST for vivid users, and no one is occupying anything. This is for the returns to occur in one fell swoop so they can feel the hit they have caused themselves. As paying customers, most of us are tired of being treated like this. If you're having trouble understanding why and how this would matter, then you haven't been following this forum.
Returned mine already
rodger-sp said:
Returned mine already
Click to expand...
Click to collapse
everyone Ganged up on me last time when I politely said 'bye bye vivid' not even a week back. Even my thread got deleted and I can't find it on vivid general section anymore.
I think it's worth sticking to Samsung for a while. Eventhough I love sense interface so much, I enjoy having good debloated ROMs that give me full potential of the phone.
I'm back to galaxy s2 and it's totally worth it.
Sent from my SAMSUNG-SGH-I777 using xda premium
ceo.mtcl said:
everyone Ganged up on me last time when I politely said 'bye bye vivid' not even a week back. Even my thread got deleted and I can't find it on vivid general section anymore.
I think it's worth sticking to Samsung for a while. Eventhough I love sense interface so much, I enjoy having good debloated ROMs that give me full potential of the phone.
I'm back to galaxy s2 and it's totally worth it.
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
You might have been ahead of the game sir.
http://forum.xda-developers.com/showpost.php?p=19946984&postcount=173
Reclaim said:
I think a lot of you are missing the point. This is not just about the bootloader. everyone's reasons are different so I can only share my own. So if you have been paying attention to this forum at all you might get that. Personally my reasons are in no particular order: Carrier IQ, locked bootloader..not just because of development, but because you can't get rid of Carrier IQ while the bootloader is locked, being throttled by AT&T with normal use only halfway through my Billing cycle at only 3.6gb while I still have to pay full price even though I'm on an unlimited plan, their lack of answers, their silencing of our voices on forums, and those are just a few reasons. This is beyond "you mad about no root". And if you think I won't care about what happens after this, then you really haven't been paying attention. My plan is to import a phone or stick with my streak until I figure out a better option. If I use a phone they don't have on file for me, then I can at least not be throttled or be affected directly by Carrier IQ.
This idea isn't JUST for vivid users, and no one is occupying anything. This is for the returns to occur in one fell swoop so they can feel the hit they have caused themselves. As paying customers, most of us are tired of being treated like this. If you're having trouble understanding why and how this would matter, then you haven't been following this forum.
Click to expand...
Click to collapse
The Carrier IQ situation will allow you to break free of your contract, not happy with AT&T, maybe it wasnt for you, not the first time a subscriber switched carriers. AT&T just got LTE when other carriers had it for longer and unthrottled, what stopped you from leaving then?, I have a bandwidth monitor on my vivid, the HTC IQ AGENT ( Carrier IQ ) doesn't take up gigs of your data plan, matter of fact it takes less than 1/10th of a MB. It is very freaky what this app is capable of and was pretty shocked when I saw the youtube vid. Did you know that uploads are also counted as well!. AT&T will soon realize that 4GB just isnt enough to satisfy customers.
Propose this, you have the ability to break free of your contract pretty soon cause of this whole CIQ debacle, if you want AT&T to keep your business, tell them you want unthrottled unlimited data on your grandfathered plan, they cant do that then just leave without penalty.
Its not HTC's fault AT&T has some weird business practices and contract practices that show up in forums / media from time to time, returning any carriers devices hurts sales and manufacturer reputation. Take the fight where it belongs, tell it to Al Franken..lol
penguinfishies said:
Been following these forums since the beginning of this week when I ordered the phone through amazon. Now that it has finally shipped today after being backordered, I'm seeing this
and returning this, which I got for a penny, would mean I would have to pay full price for the phone I exchange for, correct?
I wish the morale in this forum didn't seem like it is dying away, but I understand that many of us are almost at the 30 day limit on exchanges and two years is an awful long time to go without an unlocked bootloader.
My first htc phone, after going through LG and blackberry.... which might be exchanged like all of yours....
Click to expand...
Click to collapse
I'm in the same boat as you got mine for .01 and it's a nice phone. The only thing I'd like to do is remove some bloat apps, but honestly who cares. Everything I've thrown at it works way better than it did on my EVO 4g on Sprint.
Its not like I have unlimited data with ATT and I pay for 4gig of data.
I'm keeping mine root or no root.
EDIT: I misread an article that I thought had said that HTC promised it unlocked in a month. Either way, you people are so impatient.
EDIT2: If this is for Carrier IQ then I totally agree, but for a phone that doesn't have an unlocked bootloader That's just stupid.
If you guys are seriously going to "occupy AT&T" then you are idiots. A few hundred people won't make that huge of a difference when they have nearly 100 Million customers.
In the end you're only hurting the development community because when it does get unlocked everyone would have left.
That's my $0.02. Good day.
Sent from my HTC Vivid.
8125Omnimax said:
The Carrier IQ situation will allow you to break free of your contract, not happy with AT&T, maybe it wasnt for you, not the first time a subscriber switched carriers. AT&T just got LTE when other carriers had it for longer and unthrottled, what stopped you from leaving then?, I have a bandwidth monitor on my vivid, the HTC IQ AGENT ( Carrier IQ ) doesn't take up gigs of your data plan, matter of fact it takes less than 1/10th of a MB. It is very freaky what this app is capable of and was pretty shocked when I saw the youtube vid. Did you know that uploads are also counted as well!. AT&T will soon realize that 4GB just isnt enough to satisfy customers.
Propose this, you have the ability to break free of your contract pretty soon cause of this whole CIQ debacle, if you want AT&T to keep your business, tell them you want unthrottled unlimited data on your grandfathered plan, they cant do that then just leave without penalty.
Its not HTC's fault AT&T has some weird business practices and contract practices that show up in forums / media from time to time, returning any carriers devices hurts sales and manufacturer reputation. Take the fight where it belongs, tell it to Al Franken..lol
Click to expand...
Click to collapse
You raise some really good points. Though I do feel HTC does have some degree of responsibility because it's on their branded product with their name attached to the actual app.
Infinimint said:
Wow... HTC already said they were going to unlock the bootloader for this phone. You people are so impatient.
If you guys are seriously going to "occupy AT&T" then you are idiots. I few hundred people won't make that huge of a difference when they have nearly 100 Million customers.
In the end you're only hurting the development community because when it does get unlocked everyone would have left.
That's my $0.02. Good day.
Sent from my HTC Vivid.
Click to expand...
Click to collapse
Can I get a link to where they said they were going to unlock the bootloader?
Sent from my HTC PH39100 using xda premium

Got update, so long bionic...

I am on my 3rd phone with poor GPS aquisition, browser freezes, email being pushed when it is not supposed to and a really odd thing where hitting the "on" button causes my phone to jump back and forth between music and dialing my last call or received number--only when my headphones are plugged in. It does not look like the update has targeted any of those. They offered a razr as a swap out but am going to the darkside. Ipone on the way and I will be "clouding" with my new macbook.
Too bad really since the bionic concept seemed to be outstanding for me.
On another note VZ just moved my update up to get the iphone so I have to pay the regular upgrade price. No credit give for the $200 I already spent on the bionic. I asked them what do I do with a phone that will not work properly...she actually told me to sell it on ebay or craigslist.. A customer service rep actually telling me to sell one of their faulty products to some other poor sap.
Can't tell if your bragging or complaining.
I don't want to jump the gun, but I don't think you'll be missed by many? Judging from your rep count, I don't think you're a developer or anything.
But anyway, buh bye!
good luck on a i****
I had that problem with my t bolt. They kept telling me they'll give me an early upgrade, but what about the $250 I already spent? Does that not mean I get a working phone for spending $250 and signing a new 2 year contract? Nope, you can keep getting crappy phones or pay more. Finally after 6 thunderbolts I got upgraded to a bionic.
LucasMN said:
Can't tell if your bragging or complaining.
I don't want to jump the gun, but I don't think you'll be missed by many? Judging from your rep count, I don't think you're a developer or anything.
But anyway, buh bye!
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Click to collapse
Wow very well put!
I was plagued by Bionic data problems. 901 Was the first rom that actually addressed it for me.
But now 902 Has fixed data100 percent! So love affair with my BIONIC is back.
He can take his $lowa$$ iphone and shove it up his brown i.
Does everyone have to tell us bye when they get a new phone? I've never been part of a.community that people feel the need to tell everyone bye when they get a new phone.
On a side note, I wouldn't care if Verizon offered me an early upgrade because I want what I already paid for to work, not spend more to get something that works. I would just keep returning the phone until they offered me a different phone, not an early upgrade that I have to spend more money on. After so many replacements, I would tell them I want something different because I have no confidence that they can send me one that works, and if they don't, I will buy out the contract and switch to sprint. Last thing they want is for you to buy out the contract and switch to the competition. You have to go through a few replacements first though for it to work. Verizon replaced my Droid Eris with a Droid 2 that way (I had.to buy the battery, back cover, and charger though because they don't send those out with replacement phones)
Sent from my DROID BIONIC using XDA App
smokedkill said:
Does everyone have to tell us bye when they get a new phone? I've never been part of a.community that people feel the need to tell everyone bye when they get a new phone.
On a side note, I wouldn't care if Verizon offered me an early upgrade because I want what I already paid for to work, not spend more to get something that works. I would just keep returning the phone until they offered me a different phone, not an early upgrade that I have to spend more money on. After so many replacements, I would tell them I want something different because I have no confidence that they can send me one that works, and if they don't, I will buy out the contract and switch to sprint. Last thing they want is for you to buy out the contract and switch to the competition. You have to go through a few replacements first though for it to work. Verizon replaced my Droid Eris with a Droid 2 that way (I had.to buy the battery, back cover, and charger though because they don't send those out with replacement phones)
Sent from my DROID BIONIC using XDA App
Click to expand...
Click to collapse
I'm okay with the Bionic for now. I spend too much money on it. Bought the extended bat, wireless charger, lapdock, bat dock.....
Bio's good. Only issue for me is the locked bootloader that delays rom creation.
cyberhern said:
I'm okay with the Bionic for now. I spend too much money on it. Bought the extended bat, wireless charger, lapdock, bat dock.....
Bio's good. Only issue for me is the locked bootloader that delays rom creation.
Click to expand...
Click to collapse
Even if it had an unlocked bootloader, we're not guaranteed to have more roms. There are phones out there with unlocked bootloaders and still get very little development. I think that Verizon releasing better phones right afterwards has a lot to do with us not getting more.development, along with the bootloader being locked.
The LG revolution has been out since last may and has an unlocked bootloader, and we have just as many if not more roms than they do. If you want a solid development community, you have to go with an HTC phone or a nexus.
Sent from my DROID BIONIC using XDA App
All true smokedkill...
But I was referring to my hand at rom development.
I am going to try to port MIUI
All the best with your new phone

saying bye to the droid 3

ok i called verizon today and told them i did not get my replacement droid 3 they put it on the lost and stolen list and told me they had no more droid 3s and they upgraded me to the samsung galaxy nexus 4g and i also get to keep my unlimited internet but as i will not have a droid 3 no more i will not be on this part of the fourm that much but i will still come see how every thing is going from time to time i will miss you guys and you have made my stay here very good and i wont to thank every one of you guys and all of the developers on the fourm who has made my droid 3 the best phone that i ever had and more i hope the galaxy nexus forms on xda is just as awesome.
Can anyone else confirm that Verizon is upgrading people replacing Droid 3s? Mine is breaking and I have insurance but I didn't want to pay the deductible for another d3. If they are upgrading people to the galaxy nexus I'd be all over it.
sent from droid 3 running hashcode's ICS using XDA
MadderThanMad said:
Can anyone else confirm that Verizon is upgrading people replacing Droid 3s? Mine is breaking and I have insurance but I didn't want to pay the bills deductible for another d3. If they are upgrading people to the galaxy nexus I'd be all over it.
sent from droid 3 running hashcode's ICS using XDA
Click to expand...
Click to collapse
They are out of droid 3s right now just call them up for them to send you a replacement and they are out of droid 3s and they send out the replacents. For free so they will send you a 4g phone as a replacemt insted of upgradeing it but don't just till them that you wont a new phone what they will do is go to get you the replacemnt droid 3 and see that they are out of em and send you a new other then the droid 3 they are not upgrading it they are replacing it
Sent from my DROID3 using xda app-developers app
leerpsp said:
They are out of droid 3s right now just call them up for them to send you a replacement and they are out of droid 3s and they send out the replacents. For free so they will send you a 4g phone as a replacemt insted of upgradeing it but don't just till them that you wont a new phone what they will do is go to get you the replacemnt droid 3 and see that they are out of em and send you a new other then the droid 3 they are not upgrading it they are replacing it
Sent from my DROID3 using xda app-developers app
Click to expand...
Click to collapse
Also they are over nighting my nexes so I will have it tomarro
Sent from my DROID3 using xda app-developers app
Hey dude, seriously, use some commas. It's impossible to read what you wrote.
Sent from my XT860 using xda app-developers app
im saying bye as well. My drs oid 3 has been giving me bugs and they are replacing me with the galaxy nexus also... im curious if this move is to establish a higher user base too with the nexus vs apple fight goign on
Dri94 said:
im saying bye as well. My drs oid 3 has been giving me bugs and they are replacing me with the galaxy nexus also... im curious if this move is to establish a higher user base too with the nexus vs apple fight goign on
Click to expand...
Click to collapse
yep thats what i was saying i can not spell that good thanks to my school not doing there job 22 years old and stuck at spelling sorry guys
me and Dri94 not only is geting a good phone but we can unlock are bootloaders think god.
i will be running Team Liquid Jelly Bean 4.1 TORO i am happy i get to run jelly bean and i was thinking i wood not ever get too but with my other old droid 3 im going to unlock it next mouth to use on at&t and the bootloader as will if they ever get that port done
leerpsp said:
yep thats what i was saying i can not spell that good thanks to my school not doing there job 22 years old and stuck at spelling sorry guys
me and Dri94 not only is geting a good phone but we can unlock are bootloaders think god.
i will be running Team Liquid Jelly Bean 4.1 TORO i am happy i get to run jelly bean and i was thinking i wood not ever get too but with my other old droid 3 im going to unlock it next mouth to use on at&t and the bootloader as will if they ever get that port done
Click to expand...
Click to collapse
How did you guys do this? I just called the asurion insurance number and they told me I would be receiving a droid 3. Who did you two talk to that said they would send a nexus? I backed out at the end because I didn't want to pay the $100 today for another droid 3. Maybe I'll try back in 30 days and hope their droid 3 supply runs dry.
MadderThanMad said:
How did you guys do this? I just called the asurion insurance number and they told me I would be receiving a droid 3. Who did you two talk to that said they would send a nexus? I backed out at the end because I didn't want to pay the $100 today for another droid 3. Maybe I'll try back in 30 days and hope their droid 3 supply runs dry.
Click to expand...
Click to collapse
I am on the phone with VZW now... they keep telling me I can only get a Stratusphere... F'ing bastards
bfranclemont said:
I am on the phone with VZW now... they keep telling me I can only get a Stratusphere... F'ing bastards
Click to expand...
Click to collapse
Tell them you're not going to pay $100 for a crap stratosphere and hang up. I guess we'll have to try again another day. The only downside is that Asurion will only replace a phone up to 60 days after the damage so now that the claim is opened you'll have to grab a replacement within 60 days if you ever plan to get one.
bfranclemont said:
I am on the phone with VZW now... they keep telling me I can only get a Stratusphere... F'ing bastards
Click to expand...
Click to collapse
Sometimes you gotta be stubborn to get what you want. My replacement Nexus 4G LTE is arriving on Thursday!!!!
I'll be calling Big Red tomorrow. Many times... As needed.
Guys stop this, if your going to try and get over on them atleast quit this thread, my phone was actually having issues which I why I called them. This thread attracts negative attention.. And to the poster who intended that verizon was lying about the nexus 4g lte. They weren't, according to their system they aren't even allowed to switch a 3g phone woth 4g. Their is a reason the fascinate or whatever samsung has been accidently showin g up, even tho its also 4g.
But stop this. Xda doesn't need bad attention like this, and if yur really intent on getting at verizon, blabbing about it in one of the biggest known forums surely wont work. They will shut it down quick. Stop posting unless you are also saying bye or have a comment to the op
Dri94 said:
Guys stop this, if your going to try and get over on them atleast quit this thread, my phone was actually having issues which I why I called them. This thread attracts negative attention.. And to the poster who intended that verizon was lying about the nexus 4g lte. They weren't, according to their system they aren't even allowed to switch a 3g phone woth 4g. Their is a reason the fascinate or whatever samsung has been accidently showin g up, even tho its also 4g.
But stop this. Xda doesn't need bad attention like this, and if yur really intent on getting at verizon, blabbing about it in one of the biggest known forums surely wont work. They will shut it down quick. Stop posting unless you are also saying bye or have a comment to the op
Click to expand...
Click to collapse
I am not trying to get over on anyone. I am a paying insurance customer with a broken phone (cracked screen) so I am entitled to a replacement. As-is I looked at the value proposition ($100 for another Droid 3) and didn't deem it worthwhile but if my $100 will yield a nexus replacement then I am willing to pay the deductible. Being informed about my options as an agent in the market doesn't mean that I am "getting at verizon".
bfranclemont said:
HAHAHA - I said I wanted to talk to his supervisor, and two minutes later he comes back with this bull**** story that he clicked on the wrong option in his "tool", and once he "fixed it", his "tool" suggested the Nexus 4G LTE as the recommended replacement!!! Sometimes you gotta be stubborn to get what you want. My replacement Nexus 4G LTE is arriving on Thursday!!!!
THANK YOU leerpsp for this post - I never would have known I could do this!!!!
Click to expand...
Click to collapse
Ok man but I Think we need to lock or remove this post I made so verizon will not know I helped us found a big a$$ loop hole but nun the less this is still cool as hell. (YW guys)
Sent from my DROID3 using xda app-developers app
My apologies to you for the get over part. But this kind of thread will make people just start sending in their phones to get a nexus. Yes people can say its clever but if people start doing that its the wrong kind of attention to be posted at xda.. Im guilty of it from awhile ago I posted a way to get moto attention, but mod explained it to me so now im just watchn out for it.
Dri94 said:
My apologies to you for the get over part. But this kind of thread will make people just start sending in their phones to get a nexus. Yes people can say its clever but if people start doing that its the wrong kind of attention to be posted at xda.. Im guilty of it from awhile ago I posted a way to get moto attention, but mod explained it to me so now im just watchn out for it.
Click to expand...
Click to collapse
Ok man thanks
Sent from my DROID3 using xda app-developers app
Dri94 said:
Guys stop this, if your going to try and get over on them atleast quit this thread, my phone was actually having issues which I why I called them. This thread attracts negative attention.. And to the poster who intended that verizon was lying about the nexus 4g lte. They weren't, according to their system they aren't even allowed to switch a 3g phone woth 4g. Their is a reason the fascinate or whatever samsung has been accidently showin g up, even tho its also 4g.
But stop this. Xda doesn't need bad attention like this, and if yur really intent on getting at verizon, blabbing about it in one of the biggest known forums surely wont work. They will shut it down quick. Stop posting unless you are also saying bye or have a comment to the op
Click to expand...
Click to collapse
I understand the concern, but I had a legit broken phone as well. I tried to get a replacement last month and they gave me the same run around (no more DROID3 and had to replace with a Stratosphere). I also tried getting the GNex as a replacement before with no luck either. I did not, and still do not want a stratosphere phone. I thought i was stuck with a D3 with a broken keyboard. But this time, with persistence, I was able to. I'm not trying to instigate a massive "Let's attack Big Red" campaign. I'm just letting people know they don't have to settle with the first option they tell you.
---------- Post added at 05:09 AM ---------- Previous post was at 04:55 AM ----------
leerpsp said:
Ok man but I Think we need to lock or remove this post I made so verizon will not know I helped us found a big a$$ loop hole but nun the less this is still cool as hell. (YW guys)
Sent from my DROID3 using xda app-developers app
Click to expand...
Click to collapse
I removed some things I said in the earlier post. You can completely delete it if you would like. Sorry for the negative publicity.
How do you get a GNex? I'm talking to them now and they seem to have all these D3's available to ship! WTF!? :'(
EDIT: My Droid 3 replacement is on its way. ****.
Not that I'm encouraging ppl to scam verizon, but based on what I hear about how they do business, and the way they treating customers, I don't have any sympathy for them. They seem to try to rip everyone off. I'm Damn glad I don't have to deal with them.
Not to mention, im pretty sure we all try to cajole, bargain and intimidate when dealing with large companies like that, just as they offer great deals to new customers and then try screw us once we're hooked.
So in conclusion, don't lie to them and try to replace your perfectly good phone, but if you have legit problems, for sure try to convince them to upgrade you.
Sent from my XT860 using xda premium

Jumping ship :(

In the midst of fighting with verizon over getting a working revo i jumped ship and bought a Moto RAZR on craigstlist for cheap. I appreciate all the help y'all have given over the last year and how hard everyone(especially mtmichaelson) has fought to make the revo a damn good phone. I have to admit, after tasting ics, gingerbread is just bland! Thanks again guys, and good luck on keeping the revo at least moderately caught up in the wake of all the new JB and ICS phones on the market!
I'm almost about ready to do the same. It's weird how this phone is a little over a year old and already obsolete.
Sent from my VS910 4G using xda app-developers app
I'm looking at jumping ship as well and buying a Droid 4. I know it uses a microsim and ours uses a full sim card. Do I need to do anything other than cut it down to micro size or will it just work when I stick it in the new phone? Do I need to contact Verizon for activation or anything? Thanks.
The Kraken! said:
I'm looking at jumping ship as well and buying a Droid 4. I know it uses a microsim and ours uses a full sim card. Do I need to do anything other than cut it down to micro size or will it just work when I stick it in the new phone? Do I need to contact Verizon for activation or anything? Thanks.
Click to expand...
Click to collapse
Micro is a completely different size and card. You would have to contact Verizon. You can go into a corporate store also. They have extras they can activate for you. Last I knew they were free with a sales pitch for an add a line our upgrade lol.
Sent from my VS910 4G using xda app-developers app
Haha, yeah. I'm sure there would be a sales pitch. lol Definitely.
Thanks for your answer but are you sure about the card? I've read that as long as you keep the circuitry and contact points intact cutting a sim down to a micro sim will still function. Or is there yet another kind of card I'm getting this confused with?
I recall seeing a how-to cut down the SIM card quite a few months ago. A video even. I'm certain Google would point you to something useful.
Sent from my VS910 4G using Tapatalk 2
Bait-Fish said:
I recall seeing a how-to cut down the SIM card quite a few months ago. A video even. I'm certain Google would point you to something useful.
Sent from my VS910 4G using Tapatalk 2
Click to expand...
Click to collapse
I got a new Rezound on ebay for around $300 and sold the Revo for a $100 and I could not be happier once I got ICS on the Rezound
You'd spend more time watching the video and doctoring your card than you would spend at a Verizon store getting a free replacement of the correct type....just sayin'....
Sent from my Sony Tablet S using xda premium
Danzdroid said:
You'd spend more time watching the video and doctoring your card than you would spend at a Verizon store getting a free replacement of the correct type....just sayin'....
Sent from my Sony Tablet S using xda premium
Click to expand...
Click to collapse
I completely agree. I would go with free over cutting based off of a YouTube video.
Sent from my VS910 4G using xda app-developers app
Thanks for the replies. I think I will just go into Verizon for the freebie card as suggested.
Spectre1206 said:
Micro is a completely different size and card. You would have to contact Verizon. You can go into a corporate store also. They have extras they can activate for you. Last I knew they were free with a sales pitch for an add a line our upgrade lol.
Sent from my VS910 4G using xda app-developers app
Click to expand...
Click to collapse
I just switched to a galaxy nexus, which uses a micro sim and they just switched it out for me at the Verizon store; no sales pitch.
---------- Post added at 12:39 PM ---------- Previous post was at 12:34 PM ----------
SomeFknGuy said:
In the midst of fighting with verizon over getting a working revo i jumped ship and bought a Moto RAZR on craigstlist for cheap. I appreciate all the help y'all have given over the last year and how hard everyone(especially mtmichaelson) has fought to make the revo a damn good phone. I have to admit, after tasting ics, gingerbread is just bland! Thanks again guys, and good luck on keeping the revo at least moderately caught up in the wake of all the new JB and ICS phones on the market!
Click to expand...
Click to collapse
I did the same thing. Picked up a galaxy nexus off of craigslist for pretty cheap. After owning the original droid I'm happy to be back to vanilla android (ICS this time). My revo had become way to slow for my liking, even with mtmichaelson's rom (which made it way better than stock).
I destroyed verizon. Revo out. Samsung Galaxy S3 to replace. for free.
This is my wife's phone and we've had it for about 6-7 months. I rooted it, ROM'd it (1st Gingervolt, then Broken Out). I'm on the latest firmware update, and again rooted and flashed Broken Out. All throughout, there were issues with bluetooth, Vibe of Death, screen freezes.
I complained just the other day - hey it was Sunday on Labor Day weekend and I had a moment. 1st Verizon rep was willing to send a replacement Revo. I told her that was unacceptable, that all the forums I've read detail that the defects I've cited are baked into the phone, it is a lemon and should be recalled and that sending me the same lemony phone was unacceptable. I urged her to elevate my claim. I was insistent and was really quite angry that she was not getting it.
I then spoke with a really great rep - technical support - to whom I mentioned all I had done (except for rooting and flashing a rom) and truthfully told her that I had upgraded to latest firmware and still had screen freezes and bluetooth problems. I told her about what I read on the forums and how the phone is just fatally flawed. I also mentioned 20 years as a Verizon cell phone customer, my family plan with 5 phones, all with data, and that what I was asking for - a different model replacement phone - was neither outrageous nor unexpected.
She asked what phone would I prefer. I first said a Razr, but said the Galaxy S3 would be great, but I doubt they'd substitute. Without a moment of delay, she said I could have the Galaxy S3 and what color, blue or white... It was shipped immediately and we are awaiting it.
So pretty soon, on ebay, you are going to see our used LG Revolution...
The moral of this story is get past the first level of customer support and stand your ground. insist on a replacement. Tell them that the Revolution is a huge disappointment and does not provide the basic functions a phone should.
Man...i wish my experience with trying to get different phones was better... I did the same thing, insisted that i would rather go to another service than get a revo back... They didnt give a rats ass... The only reason i'm still with verizon is due to the razr i found for dirt cheap. ICS is so nice in comparison!
idivorceyou said:
This is my wife's phone and we've had it for about 6-7 months. I rooted it, ROM'd it (1st Gingervolt, then Broken Out). I'm on the latest firmware update, and again rooted and flashed Broken Out. All throughout, there were issues with bluetooth, Vibe of Death, screen freezes.
I complained just the other day - hey it was Sunday on Labor Day weekend and I had a moment. 1st Verizon rep was willing to send a replacement Revo. I told her that was unacceptable, that all the forums I've read detail that the defects I've cited are baked into the phone, it is a lemon and should be recalled and that sending me the same lemony phone was unacceptable. I urged her to elevate my claim. I was insistent and was really quite angry that she was not getting it.
I then spoke with a really great rep - technical support - to whom I mentioned all I had done (except for rooting and flashing a rom) and truthfully told her that I had upgraded to latest firmware and still had screen freezes and bluetooth problems. I told her about what I read on the forums and how the phone is just fatally flawed. I also mentioned 20 years as a Verizon cell phone customer, my family plan with 5 phones, all with data, and that what I was asking for - a different model replacement phone - was neither outrageous nor unexpected.
She asked what phone would I prefer. I first said a Razr, but said the Galaxy S3 would be great, but I doubt they'd substitute. Without a moment of delay, she said I could have the Galaxy S3 and what color, blue or white... It was shipped immediately and we are awaiting it.
So pretty soon, on ebay, you are going to see our used LG Revolution...
The moral of this story is get past the first level of customer support and stand your ground. insist on a replacement. Tell them that the Revolution is a huge disappointment and does not provide the basic functions a phone should.
Click to expand...
Click to collapse
They made me send mine back.This I guess was so I did not have to extend my contract date.
patsoxfan said:
They made me send mine back.This I guess was so I did not have to extend my contract date.
Click to expand...
Click to collapse
I didn't know it at the time, but we have to send our Revo back. Still, getting a S3 for the Revo is a home run.
Mannn121 said:
I'm almost about ready to do the same. It's weird how this phone is a little over a year old and already obsolete.
Sent from my VS910 4G using xda app-developers app
Click to expand...
Click to collapse
This phone was obsolete when it was released honestly. The Droid Charge came out before it and was a better phone for the most part. The only reason I bought it was for the unlocked bootloader but I guess none of the Android developers did because we only had limited development (not a knock against the people who did develop, but for all the developers who complained about locked bootloaders and then didn't jump on one that was unlocked)
Sent from my DROID BIONIC using Tapatalk 2

Giving up on the Bionic.

I'm throwing in the towel with my Droid Bionic. Frankly my experiences with this phone have been a complete disaster.
I got the phone in the first place because I wanted the lapdock. Thus far I've never got my lapdock working for more than 2 or 3 minutes at a time. Even doing flash to stock etc etc I still end up with no mouse control on the lapdock - stupid thing just freezes as soon as it comes up. At one point Verizon decided to ship me a replacement phone thinking that one of the ports on my phone was bad. Well not only did the new phone have the same problem - but they ended up charging me $600 for it because they claim they never got the one I shipped back. Despite my numerous calls to verizon they simply have elected to not do anything about it. So after buying two phones and a lapdock all I have is a phone that still does not work right and a lapdock that might as well be an oversized paperweight.
Between that and the crap like locking the bootloader, promising updates then not delivering I think this will be the last motorola unit I buy for a loooong looong time.
cool story. took you 2 years to figure all of this out? never thought to take either back while in warranty? not saying this phone is perfect but these are the things most normal people would have done.
neo1738 said:
cool story. took you 2 years to figure all of this out? never thought to take either back while in warranty? not saying this phone is perfect but these are the things most normal people would have done.
Click to expand...
Click to collapse
I made tons of calls to both Motorola and Verizon regarding all of this. Verizon says they'll send me yet another phone (this would actually be my 4th one - I left out part of the sob story) - however they refuse to allow me to return the one I have to the store if they do that. Of course I have a real problem with that seeing how they ripped me off $600 already by claiming they never received one of my old ones I shipped back. Motorola pretty much said screw-off deal with Verizon.
What it boils down to is VZW sold me something that does not work, has never worked, sent me 3 replacements all of which did not work, charged me $600 for one of those when they should not have - and all the meantime I have a pile of **** that still don't work and a lapdock I can't use. --- and VZW seems to not give a crap about any of it.
Really disgusting experience all the way around. Just as a matter of principle I'm considering printing out all of the correspondences and march my butt down to small claims court and demand a) my $600 back and b) refund all my monthly bills for past 2 years since I've never had a properly working device.
You should post this to the new Marketing consultant to Motorola, Guy Kawasaki on Google+.
A new sob story may net u a current HD MAXX or discount (or better) to the X phone whenever it launches.
My dad's always said, the answer's always no unless you ask.
Sent from my DROID BIONIC using Tapatalk 2
TechnoHippie said:
I made tons of calls to both Motorola and Verizon regarding all of this. Verizon says they'll send me yet another phone (this would actually be my 4th one - I left out part of the sob story) - however they refuse to allow me to return the one I have to the store if they do that. Of course I have a real problem with that seeing how they ripped me off $600 already by claiming they never received one of my old ones I shipped back. Motorola pretty much said screw-off deal with Verizon.
What it boils down to is VZW sold me something that does not work, has never worked, sent me 3 replacements all of which did not work, charged me $600 for one of those when they should not have - and all the meantime I have a pile of **** that still don't work and a lapdock I can't use. --- and VZW seems to not give a crap about any of it.
Really disgusting experience all the way around. Just as a matter of principle I'm considering printing out all of the correspondences and march my butt down to small claims court and demand a) my $600 back and b) refund all my monthly bills for past 2 years since I've never had a properly working device.
Click to expand...
Click to collapse
why have you never exchanged the lapdock?
Despite Motorola's efforts to ruin the device, I still find it to be pretty good. Its not the sexiest of devices, but its pretty solid and I've found I can do just about anything that the newer devices are able to do. I've learned that you enjoy a device more when you make it work for you, rather than wait for them to add new features and a system update. I'm not sure how much more Jellybean could offer because I'm able to do just about everything that Android is capable of doing.
Sent from my DROID BIONIC using Tapatalk 2
Sorry you had bad luck with your phone. A lot of people had their bionic replaced with a nexus or a RAZR by Verizon for much less than you mentioned. Are you interested in selling your lapdock?
Sent from my XT875 using Tapatalk 2
hmm sent back a $600 phone without tracking and delivery confirmation? That would not be Motorola's fault.
zetachi said:
hmm sent back a $600 phone without tracking and delivery confirmation? That would not be Motorola's fault.
Click to expand...
Click to collapse
I'm guessing he used the return label VZW sends you with your replacement phone. Which means that he probably didn't write down the tracking info (who would, unless they've had issues before?), and just packed up the old phone and sent it in. This isn't the first time this has happened, BTW. I'm more surprised they didn't try to replace the lapdock for him as well.
OP, good luck with your next device... I've been looking for a replacement for my Bionic as its started to have some issues, and I'm not really happy with the options at this point. I'm hoping for some new stuff around Google I/O, but not holding my breath. FWIW, I've had way fewer hardware issues with my Bionic than with previous phones.
dnlwthrn said:
I'm guessing he used the return label VZW sends you with your replacement phone. Which means that he probably didn't write down the tracking info (who would, unless they've had issues before?), and just packed up the old phone and sent it in. This isn't the first time this has happened, BTW. I'm more surprised they didn't try to replace the lapdock for him as well.
OP, good luck with your next device... I've been looking for a replacement for my Bionic as its started to have some issues, and I'm not really happy with the options at this point. I'm hoping for some new stuff around Google I/O, but not holding my breath. FWIW, I've had way fewer hardware issues with my Bionic than with previous phones.
Click to expand...
Click to collapse
I agree, the latest have not been anything close to wow.
collije said:
You should post this to the new Marketing consultant to Motorola, Guy Kawasaki on Google+.
A new sob story may net u a current HD MAXX or discount (or better) to the X phone whenever it launches.
My dad's always said, the answer's always no unless you ask.
Sent from my DROID BIONIC using Tapatalk 2
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Good idea - I will do that.
neo1738 said:
why have you never exchanged the lapdock?
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Well since the phone doesn't work right there is no point.
brainwash1 said:
Sorry you had bad luck with your phone. A lot of people had their bionic replaced with a nexus or a RAZR by Verizon for much less than you mentioned. Are you interested in selling your lapdock?
Sent from my XT875 using Tapatalk 2
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Well I only paid 50 bucks for it - but I wouldn't feel right about selling it to someone because I don't know if it actually works right.
dnlwthrn said:
I'm guessing he used the return label VZW sends you with your replacement phone. Which means that he probably didn't write down the tracking info (who would, unless they've had issues before?), and just packed up the old phone and sent it in. This isn't the first time this has happened, BTW. I'm more surprised they didn't try to replace the lapdock for him as well.
OP, good luck with your next device... I've been looking for a replacement for my Bionic as its started to have some issues, and I'm not really happy with the options at this point. I'm hoping for some new stuff around Google I/O, but not holding my breath. FWIW, I've had way fewer hardware issues with my Bionic than with previous phones.
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Ahh yes the infamous tracking-number / label problem. Well that is how they screwed this all up to begin with I think. When they sent me a replacement phone, there was no return shipping label in the box. I called VZW and they sent me another box that was empty, expect for a return shipping label. I've tried and tried and tried to explain to them that my guess is that they're looking at the wrong shipping label because of this.
Everytime I call now they say the same thing. "Ok - we're going to start an investigation". Yes, that's right - since last August, every time I call they say this. I think the count is at 59 times now they've said they're "starting the investigation" (I will have to check my notes on exact number).. It's just a bunch of bull****.

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