newbie to GT-i9000M - can't connect to Kies - Galaxy S I9000 Q&A, Help & Troubleshooting

Hi to everybody!
I got used i9000M (Canadian) for my daughter (I have LG 3D so not really newbie to Android). It's in factory default state with 2.2 Android.
I tried to update system using Kies but have problem connecting my phone to PC. If I just boot phone up my Win 7 can see it (but not kies). I enable USB debug and Kies says something like "mode is not compatable". Should I untick USB debug and enabler KIES mode under Wireless?
But once I unplug it and plug back I get error 43:
Windows has stopped this device because it has reported problems. (Code 43)
I read and read and read... I'm ready to try odin but I don't know what exact ROM fits my SG... Also lots of stuff is connected to megaupload...
Thanks for any links in advance!

There is an option on Kies to reinstall drivers. I would suggest trying that. But above all, I would advise on rooting the phone and installing a custom ICS rom, like SlimICS. It will add tons of features and make your phone faster while conserving battery life. If you want to transfer files, just plug your phone in, and enable USB Mass Storage mode and you can just drag and drop files like you do with normal flash drives.

Goldenmeadow said:
But once I unplug it and plug back I get error 43: !
Click to expand...
Click to collapse
If you want to fix code 43, you should try http://forum.xda-developers.com/showpost.php?p=27205737&postcount=4571
IF you want to upgrade it by Odin , the Latest Gingerbread ROMS are here http://forum.xda-developers.com/showthread.php?t=1102881 ,choose the one for your region, all other resources that you may need can also be found at the My Android Collection link below

xsenman said:
If you want to fix code 43, you should try http://forum.xda-developers.com/showpost.php?p=27205737&postcount=4571
Click to expand...
Click to collapse
Thanks for reply! But here is the strange thing :
If I set USB debugging mode on the phone, my PC sees it with no problem and I see two devices in Device Manager under Portable (and they are identified as Samsung ...) But in this mode Kies doesn't connect - I get message like "unable to connect, switch phone to Kies mode ".
But once I turn debugging off, turn Kies mode on and connect the phone, my PC sees only one device and it's in USB group (in Device Manager). And now I get error 43...
So I think it's not the physical connector (otherwise I would not be able to connect at all) but rather old system - 2.2
I'll try to update it with Odin and let you guys know the result.
Sent from my LG-P925g using xda app-developers app

Goldenmeadow said:
Thanks for reply! But here is the strange thing :
If I set USB debugging mode on the phone, my PC sees it with no problem and I see two devices in Device Manager under Portable (and they are identified as Samsung ...) But in this mode Kies doesn't connect - I get message like "unable to connect, switch phone to Kies mode ".
But once I turn debugging off, turn Kies mode on and connect the phone, my PC sees only one device and it's in USB group (in Device Manager). And now I get error 43...
So I think it's not the physical connector (otherwise I would not be able to connect at all) but rather old system - 2.2
I'll try to update it with Odin and let you guys know the result.
Sent from my LG-P925g using xda app-developers app
Click to expand...
Click to collapse
You should instal SAMSUNG USB Drivers for Mobile Phones from here
Also try different usb port or computer. Make sure to kill all Kies processes when you using Odin.

Thanks for help - still no luck
Guys, thanks for help! I really appreciate it!
I installed SlimICS - phone running nice. But my both computers (XP and Win7) give me errors...
Funny part is - Odin works perfectly and I can see my phone in Device Manager with no problem!
Anyway, it's not REALLY big problem, rather inconvenience.
I don't know if it matters, but I also noticed that my AC charger for LG doesn't charge i9000. Weird? Do they have different pinout?
Thanks again.

It's me again
Just for fun connected the phone to old Toshiba laptop at work with win XP, without installing any Samsung drivers and ... And Toshiba recognized phone and showed me two drives - internal and SD!!!
My home computers still giving me grief... Both systems (xp and wib7) stubbornly don't want to install drivers! They put some Microsoft driver from 2007...
I'll keep fighting (installed Kies several times, just drivers - couple versions...)
Sent from my LG-P925g using xda app-developers app

Related

[Q] Unknown device - Samsung Galaxy S

Hello,
My Samsung Galaxy S is listed as Unknown Device.
It started after an update to 2.2 via Kies and i did that with the regedit exploration. That was the 2.2 beta and then i updated it again with the official release this time also with the regedit exploit. I have formated the internal SD (i cant dismount it cause im on froyo i guess? atleast there is no option about it). Factory reset and so on.
Reinstalled kies 5 times, installed USB drivers again and again. I have tried it on different platforms with both XP (32-bit), Vista (32-bit) and Slackware Linux (32-bit). The computors just cant find drivers for the device.
I have tried all the different usb options in the phone settings nothing happends. I think i have tried everything that can be found here and on google...
The phone is Rooted and im now on PDA: I9000XWJP6, PHONE: I9000XXJPM, CSC: I9000XEEJP4.
Build Info: 2010. 10.
I believe the main thing here is that i dont even get the MTP application in the phone to recognize that a USB connection have been initialized. Nothing happend in the phone when i connect the USB no MTP screen or anything, just chargeing. I have tried 2 diffrent usb cords both that worked before so its not that.. The computor just says unknown device and Kies dont notice anything at all.
I have tried installing another firmware with Odin in Download mode and stil unknown device.
So i believe the phone have, in some way lost its internal usb drivers? I have also noticed that the battery "100% charged" icon does not disapear after i disconnect the usb or the charger. Also sometimes the icon continues to charge after i disconnect. Sometimes when i turn the phone of it starts by itself after like 2 min.
Anyways! What i was wondering is if there is a way to install an official firmware via update.zip volume-up+home+power?
When i try to install a customized rom with update.zip it says:
E:signature verification failed Installation aborted.
Cause of 3e bootloader? But i think its best to maby have a good stable firmware before i go customized?
So any help would be appreciated!!! heeeeeeeelp.....
Try installing theses drivers x64 x86 depending on what operating system you're on.
If that doesn't work try going into download mode and connect with odin. With the recovery problem you need to flash 2e recovery
You can also try and download and flash the latest version firmware to your phone and see if that helps.
Good luck and tell me how it goes
Serikiito said:
Try installing theses drivers x64 x86 depending on what operating system you're on.
If that doesn't work try going into download mode and connect with odin. With the recovery problem you need to flash 2e recovery
You can also try and download and flash the latest version firmware to your phone and see if that helps.
Good luck and tell me how it goes
Click to expand...
Click to collapse
Hi m8!
Thx for the reply!
I have allready tried installing those drivers doesnt work for me.
I have tried Download mode with Odin to, it still says Unknown Device in Windows (i have Vista 32-bits, but tried it on XP and Linux to).
So anything that has to do with a USB-connection seems impossible at the moment...
The phone dont start the MTP application at all and windows dont install the drivers, it just says unknown device when trying to install.
I just unistalled Kies and removed everything from regedit with "kies" in it and then rebooted and downloaded a new fresh Kies file. Installed it and rebooted again while i wiped the phone, formated the SD and did a factory reset.. still "Unknown Device" :[
The problem seems to be the software in the phone.. so my question is: Is there is anyway to update or flash the firmware in the phone without any USB connection?
Is there maby any way to get 2e recovery mode without usb connection?
Endombed said:
Is there maby any way to get 2e recovery mode without usb connection?
Click to expand...
Click to collapse
There is an app in the Android Development section here that allows you to flash a kernel within Android. Never tried it myself but I believe it is now stable and you could use it to flash CF-Root internally
EDIT: Here you go...
http://forum.xda-developers.com/showthread.php?t=877444
Have you tried recovery mode? Big yellow triangle with Android man holding shovel. Then connect to PC with Kies running and click on firmware update button.
Thx man!
But it seems that i dont have root access anymore, so cant use that app either :/ i think im a hopeless case.. :[
Tehpriest said:
Have you tried recovery mode? Big yellow triangle with Android man holding shovel. Then connect to PC with Kies running and click on firmware update button.
Click to expand...
Click to collapse
Yes man.. i get the same thing with the Yellow friend that says "Do not turn of target!!!"..
"One of the USB devices attached to this computor has malfunctioned. And Windows does not recognize it."
and also
"Unknown Device Installed
The software for this device has been successfully installed.
Unknown device - - Ready to use"
Are you connecting through a hub or direct to the back port of the PC. A hub will cause problems. If direct then try this.. Plug in and wait till you get the unrecognised device info. go into device manager, identify the device it will either say Samsung or unknown device. right click and remove device say yes if it asks if you want to delete the driver. now restart the pc after unplugging the usb then after it has fully restarted and connected to the net plug it back in again. Hopefully it will look on the net for the driver and install the correct one.
Tehpriest said:
Are you connecting through a hub or direct to the back port of the PC. A hub will cause problems. If direct then try this.. Plug in and wait till you get the unrecognised device info. go into device manager, identify the device it will either say Samsung or unknown device. right click and remove device say yes if it asks if you want to delete the driver. now restart the pc after unplugging the usb then after it has fully restarted and connected to the net plug it back in again. Hopefully it will look on the net for the driver and install the correct one.
Click to expand...
Click to collapse
Yep tried that to.. i have even tried it on 3 diffrent computers 2 of them in all usb ports.. and everything els works that was connected in those ports.
I dont think its the software in the computer that is the problem.. :/
I believe there is some internal (in the phone) usb firmware problem, if thats possible?
i have exactly the same problem my usb by giving uknown device (i used it at 3 computer with kies software) it seems usb not working anywhere.
I believe our only solution is to find a way to install e2 recovery via the phone.
I have this problem also.
My SGS is rooted.
I tried everything. Googled many hour.
I din't know what more to do.
I have "Android system recovery <2e>" Is this an advantage?
I turned the phone in to my provider. this message is what i got from the repairservice.
Repair Details: The phone's charge connector is moisture/water -damaged, can not be repaired. returned without action.
WTF?!! i have been really careful with the phone. The only thing i can think of is that it has been really cold where i live (Sweden) and i had it in my pocket.. but i mean cmon! it goto withstand that!
I guess i have to wait for samsung to make it possible to update firmware via Wifi.
Neon2 said:
I have this problem also.
My SGS is rooted.
I tried everything. Googled many hour.
I din't know what more to do.
I have "Android system recovery <2e>" Is this an advantage?
Click to expand...
Click to collapse
With Recovery 2e i think it can be possible to update your phones firmware with the update.zip file but i think you need to have your phone rooted.
Repair Details: The phone's charge connector is moisture/water -damaged, can not be repaired. returned without action.
All makes of Smartphone seem to suffer from, condensation problem .
Or at least thats what the service centres
jje
Endombed said:
With Recovery 2e i think it can be possible to update your phones firmware with the update.zip file but i think you need to have your phone rooted.
Click to expand...
Click to collapse
I think so. I have my phone rooted and also ROM Flash Manager installed. The issue now is to find an european stock image to flash compatible with ROM Flash Manager
I looked for the stock firmware image (my phone has JF3) but can't find where.
Anyone?
I don't want to flash a cooked image just in case I have to ship the phone to the repair service.
Hello, I have exactly the same problem.
My SGS is unrooted, due to warranty, and alway keep it with maximum care (it is not a free phone...).
Symptoms are the same:
-It started after an update to 2.2 via Kies
-Absolutely unrecognized by windows (xp32 and win764) anymore
-battery "100% charged" icon does not disappear after i disconnect the usb or the charger
-turning the phone off it starts by itself after like 2 min.
More: incredible but sometimes when connected to car charger, I have the message "usb connected".
Already tried all possible (unrooted) tricks.
I believe usb internal drivers (if any) are corrupted (maybe by moisture?), how to reinstall them?
Maybe usb connector damaged; I have moved a little bit with a scrwdrvr the usb connector plate and clean with air and a thin blade but no result.
I will bring to service, as warranty is still valid, but surely they will discard me (I am optimist)
If there is any solution, please post it.
Hello,
Same here, can't connect phone to pc, mtp dont start on phone after connect it on pc !
Anyone know how flashback stock rom if its possible ?
Hi someone have a stock firmware for flash it in to recovery ?
I think i will try send the phone to samsung after reflashing for see what the guys from samsupport says about this !
Yes, if a part of firmware has been corrupted (with usb info for pc recognition) maybe the solution is to reinstall entire rom.
How to find a stock rom?
How to reinstall rom from SD card in a non rooted phone with no usb connection?

[Q] Samsung Galaxy S not connecting

My Samsung Galaxy S purchased Oct 2010
Model number GT-I9000
Firmware version 2.1-update1
Baseband version I9000XXJM2
Kernel version 2.6.29
Build number ECLAIR.XWJM3
Running latest version of Samsung KIES on Windows 7. Trying to upgrade to OS to Froyo
When I connect my phone via usb I get notification
Installing device drivers
then
device driver software not successfully installed
MTP usb device Failed.
It seems Windows 7 is not recognising Android driver(s) on my phone. Is this a known/new issue? I connected my phone to a Windows XP machine and it recognised the phone straight away and was visible in KIES. Is there a setting in Windows 7 that needs to be adjusted perhaps? Can anyone offer a suggestion as to how to recify this problem?
not recognising Android driver(s) on my phone. Is this a known/new issue?
Multiple posts on the forum .
MTP usb device Failed. >>> search
jje
have you tryed to reinstall kies? and u can firs put phone on mass storage and wait to install drivers =)
I had an older version of KIES, did a search for Galaxy S updates, one of which was an updated version of KIES, now installed. I put the phone in mass storage mode, connected, then it told me to exit mass storage mode, had to disconnect in order to do so. Have searched MTP usb device on this site, read the archived entries and varied solutions, none of which work. Fairly sure its a Windows problem, because as I eluded to previously, it connects to Windows XP no problem.
Windows recognises my phone in Real Player mode, but not in KIES mode! KIES then says connection mode not supported, please connect in KIES mode, the Windows fails to recognise my phone.
rpjd said:
Windows recognises my phone in Real Player mode, but not in KIES mode! KIES then says connection mode not supported, please connect in KIES mode, the Windows fails to recognise my phone.
Click to expand...
Click to collapse
There is a lot of thread about it, but well...
Start fresh:
- Uninstall Kies (phone not connected)
- Clean your registry with ccleaner (google it)
- restart your PC
- Dowload the last 2.x Kies realeased from samsung website
- Install Kies as administrator
- Go in your SGS setting device -> Application -> devlopment -> Uncheck USB debugging
- Restart your phone (even if not needed, do it)
- When the phone is up, plug the USB cable.
No luck with that either!
rpjd said:
No luck with that either!
Click to expand...
Click to collapse
It should work no matter what:
Your windows 7 system have a problem somewhere (Drivers outdated?, antivirus?, firewall?, service not properly started? etc.. can be a lot of external things)
If you checked all that, it could be an hardware issue (i doubt that)
Are you using the stock USB cable right?
Anyway triple check everything, update, restart. It must work or you have or you are a very very very special case (i doubt that too).
Its an odd one alright
I'm reasonably confident, while not being an expert, that Windows is the problem, only wish I knew what exactly. I'm asking on Windows forums as well.

[Q] Galaxy Tab Driver Problem

Hi to all,
I hope people here can help me solve my gt problem connecting with my pc (win7), I already download this Samsung_P1000_USB_Drivers and install to my computer, still Kies cannot detect my tab.
Some say you don't need any driver if you're using Win7 but why I encounter this problem.
Some say you need to turn off the USB Debugging before you connect your tab from your pc but still I encounter this problem.
Some say install the driver from Kies built-in driver but still encountering this problem.
My GT O/S still stock, its still intact since I out my GT from the box.
Please share me your experience if you encounter this problem and how you solve it, I can't flash any rom because my pc can't detect my tab at all.
Thank You and Regards to all.
[email protected] said:
Hi to all,
I hope people here can help me solve my gt problem connecting with my pc (win7), I already download this Samsung_P1000_USB_Drivers and install to my computer, still Kies cannot detect my tab.
Some say you don't need any driver if you're using Win7 but why I encounter this problem.
Some say you need to turn off the USB Debugging before you connect your tab from your pc but still I encounter this problem.
Some say install the driver from Kies built-in driver but still encountering this problem.
My GT O/S still stock, its still intact since I out my GT from the box.
Please share me your experience if you encounter this problem and how you solve it, I can't flash any rom because my pc can't detect my tab at all.
Thank You and Regards to all.
Click to expand...
Click to collapse
Can odin detects your tab? Another note is, is kies with the latest version?
fastcx said:
Can odin detects your tab? Another note is, is kies with the latest version?
Click to expand...
Click to collapse
Hi fastcx,
ODIN can't detect my GT, and I think I have the latest Kies which is version 2.0.0.11014_49.
Purchase in Riyadh
Some info of my gtab
PDA: P1000JPJK2
PHONE: P1000JXJK2
CSC: P1000JPJK1
Personalization Status
--------------------------------
Network Lock: Off
Networj Subset Lock: Off
SP Lock: Off
CP Lock: Off
Guys need your help regarding my problem.
Try to uninstall the drivers. You can do that with many uninstaller programs or you can use system restore. Go to settings and set galaxy tab connectivity to samsing kies. Connect your galaxy tab (make sure to disable debugging mode). Windows will install drivers which might take a few minutes. As for odin try to go to downloas mode by holding volume down and power button. If you get a yellow shade with com#. Your tab is recognised and connected.
Hope it helps!
Same issue with Kies not detecting SGT
I'm new to the forum, and a new SGT owner, so my knowledge is limited. I have been researching these forums along with some help from the unlockr.com. Kies would not detect my tab. I downloaded the Samsung New PC Studio, and was able to have my drivers downloaded through this software. My tab is now rooted. I still don't know what else to do with the rooted tab at this point, but I'm still researching.
dxwilliams40 said:
I'm new to the forum, and a new SGT owner, so my knowledge is limited. I have been researching these forums along with some help from the unlockr.com. Kies would not detect my tab. I downloaded the Samsung New PC Studio, and was able to have my drivers downloaded through this software. My tab is now rooted. I still don't know what else to do with the rooted tab at this point, but I'm still researching.
Click to expand...
Click to collapse
Hi dxwilliams40,
What Samsung New PC Studio version you have?
Can you give me the url where you get this software?
Also, can you give me the procedure on how you get the driver using this Samsung New PC Studio?
TIA.
DarkPal said:
Try to uninstall the drivers. You can do that with many uninstaller programs or you can use system restore. Go to settings and set galaxy tab connectivity to samsing kies. Connect your galaxy tab (make sure to disable debugging mode). Windows will install drivers which might take a few minutes. As for odin try to go to downloas mode by holding volume down and power button. If you get a yellow shade with com#. Your tab is recognised and connected.
Hope it helps!
Click to expand...
Click to collapse
Hi DarkPal,
I uninstalled all samsung drivers and kies but still gt is not detected by win7.
I tried also download mode by holding both power and down volume button and odin 1.3 and odin 1.7 not detect my gt.
Any more idea?
TIA.
[email protected] said:
Hi DarkPal,
I uninstalled all samsung drivers and kies but still gt is not detected by win7.
I tried also download mode by holding both power and down volume button and odin 1.3 and odin 1.7 not detect my gt.
Any more idea?
TIA.
Click to expand...
Click to collapse
This sound worrying When you plugged in to your pc, did your tab's battery icon change?
fastcx said:
This sound worrying When you plugged in to your pc, did your tab's battery icon change?
Click to expand...
Click to collapse
Yes, it goes to recharge mode, this is the only thing I can only use between my gt and my computer is to recharge.
To all XDA member's who have this problem before and solve it, please share it to me, I can't move from here I have a good device but I can't maximize the use of it.
Regards to all,
Yes as a matter of fact i have more ideas. Press on menu button while on home screen, go to settings then wireless network and then choose usb settings. Choose ask on connection, if your tab is set on kies. If its set on mass storage set on kies, we all know windows installs no drivers for mass storage. Also try connecting tab on other computer and see if it connects preferrably with other OS. Sorry to disagree still doesnt seem worrying because i faced problem with a samsung mp3 player which used to give me hell with connecting using mtp (media transfer protocol). If it connects to other computers download mtp protocol from microsoft website manually. I will dig it up for you if you report that its working on other computers. Also will dig drivers from my own W7 machine 64 bit to see if it helps.
EDIT did a quick search online. Connect your galaxy tab in kies mode WHIlLE installing kies. Seemed to help many android galaxy S users.
W7 PORTING KIT DOWNLOAD: http://msdn.microsoft.com/en-us/windows/hardware/gg463543
DarkPal said:
Yes as a matter of fact i have more ideas. Press on menu button while on home screen, go to settings then wireless network and then choose usb settings. Choose ask on connection, if your tab is set on kies. If its set on mass storage set on kies, we all know windows installs no drivers for mass storage. Also try connecting tab on other computer and see if it connects preferrably with other OS. Sorry to disagree still doesnt seem worrying because i faced problem with a samsung mp3 player which used to give me hell with connecting using mtp (media transfer protocol). If it connects to other computers download mtp protocol from microsoft website manually. I will dig it up for you if you report that its working on other computers. Also will dig drivers from my own W7 machine 64 bit to see if it helps.
EDIT did a quick search online. Connect your galaxy tab in kies mode WHIlLE installing kies. Seemed to help many android galaxy S users.
W7 PORTING KIT DOWNLOAD: http://msdn.microsoft.com/en-us/windows/hardware/gg463543
Click to expand...
Click to collapse
Hi DarkPal,
I do 1 by 1 your advice but in the ended it's still the same, I installed MTP from your link but my PC can't detect my GT.
I attached my GT from our 2 laptops both Win7 but they can't detect also my GT.
Hope you have more plan
TIA
Still more plans. I have phd with samsung devices not connecting to many windows pcs (dunno if faulty drivers submitted to microsoft by samsung or issue in an end user enviroment. Anyway few question: is your galaxy in usb debugging mode? Tap menu then choose settings applications development. Make sure USB is not in debugging mode.
EDIT: is the usb charging fine? Is there any USB detections on tab screen. I read reports of faulty usb cables. If you have another SGT cable try it and see if it connects.
If uave the luxury connect other mtp devices like ipod or ipad or othe media players. This will sure exclude a pc or OS problem.
EDIT2 Here is a guide i followed back in mp3 days:
Go to samsung support site and download latest samsung kies (must be latest) and uninstaller package.
If u still have kies uninstall it with this package. If not run it anyway to remove any residual files. A cleaner program will clean as well.
Reboot your pc and your SGT.
Install samsung kies (make sure you run it as an administrator whether setup or program launch).
Now in your galaxy tab make sure usb settings is set to kies.
Fire up kies and connect your galaxy tab.
If there is no signs of connections. Access device manager and look for any imprperly connected device (would show as a yellow exclamation mark or saying unknown device). Reinstall kies USB driver. Disconnect tab and reconnect.
Few important notes:
Connect tab directly to the pc not via usb hub or similar apparatus (tab takes power from pc as well as data).
Update your windows media player to latest version (i know its bloated and hogs system resources but it has latest mtp repositories).
Always execute command as an adminstrator. Whether launching or installing.
I had the same problem long time ago. I solved changing the USB port. Befor I used the front case one...the I switch the port in one of the back case and it was working without any issue. Try this. I hope it help!
DarkPal said:
Still more plans. I have phd with samsung devices not connecting to many windows pcs (dunno if faulty drivers submitted to microsoft by samsung or issue in an end user enviroment. Anyway few question: is your galaxy in usb debugging mode? Tap menu then choose settings applications development. Make sure USB is not in debugging mode.
EDIT: is the usb charging fine? Is there any USB detections on tab screen. I read reports of faulty usb cables. If you have another SGT cable try it and see if it connects.
If u have the luxury connect other mtp devices like ipod or ipad or othe media players. This will sure exclude a pc or OS problem.
EDIT2 Here is a guide i followed back in mp3 days:
Go to samsung support site and download latest samsung kies (must be latest) and uninstaller package.
If u still have kies uninstall it with this package. If not run it anyway to remove any residual files. A cleaner program will clean as well.
Reboot your pc and your SGT.
Install samsung kies (make sure you run it as an administrator whether setup or program launch).
Now in your galaxy tab make sure usb settings is set to kies.
Fire up kies and connect your galaxy tab.
If there is no signs of connections. Access device manager and look for any imprperly connected device (would show as a yellow exclamation mark or saying unknown device).
Click to expand...
Click to collapse
Hi Again;
Debugging mode is off when I tested all your instruction on my sgt.
I uninstall Kies restart, download from samsung Kies 2.0.0.11014_49 and install it again, restart, test sgt fail again.
Win7 detect my sgt when you put on usb.
My sgt can recharge on my win7.
iPhone 3gs, iPhone 4, Blackberry 9780, iPad Wifi+3g all working with the same usb I use for sgt.
I hope you still have option that we can test
it look like you having problem with the data cable..... do you have another cable to try!
Well 2 options. A trick I never understood by Samsung support. Remove the Cable from PC while on keys wait 30 seconds and repeat procedure 3 times. Hopefully it will detect.
Also Cable could be the culprit as Ironically All SGT don't have exact same cables. You have to make sure you buy exact stock cable if you need a replacement. Ebay cables fail almost always even if it does the charge function.
you said w7 detects SGT when you put on USB. What type of detection Care to elaborate?
DarkPal said:
Well 2 options. A trick I never understood by Samsung support. Remove the Cable from PC while on keys wait 30 seconds and repeat procedure 3 times. Hopefully it will detect.
Also Cable could be the culprit as Ironically All SGT don't have exact same cables. You have to make sure you buy exact stock cable if you need a replacement. Ebay cables fail almost always even if it does the charge function.
you said w7 detects SGT when you put on USB. What type of detection Care to elaborate?
Click to expand...
Click to collapse
" USB Device Not Recognized " error occur when you put sgt on my computer.
And the removal of USB cable doesn't work also.
This is the original cable came from sgt box, it's new like 3 months only, anyway I will try to buy another cable and I hope this will work.
But anything you want me to try much appreciated, dunno where I can find original sgt cable, specially you mention buying online we don't know if genuine from samsung.
tnx man.
If device shows in device manager with yellow excalmation mark right click and uninstall unplug and try to plug the device again. And I Think i found a solution as odd as it seems first remove all usb devices connected to your pc ,flash drives, phones, pdas etc . You can even uninstall it by removing these devices from the device manager to uninstall these drives completely so they can be identified newly. Here is the weird part shutdown i mean pull the plug on computer wait 5 minutes to restart. A cold boot forces computer to reidentify usb ports. Reconnect and see if it works.
Also update your pc motherboard controllers from your pc driver site if w7 doesnt natively identify it.
EDIT follow this link instructions: www.ntcompatible.com/Desperately_need_help_---_USB_Devices_Not_Recognized_t32356.html. Seem to helped others.
DarkPal said:
If device shows in device manager with yellow excalmation mark right click and uninstall unplug and try to plug the device again. And I Think i found a solution as odd as it seems first remove all usb devices connected to your pc ,flash drives, phones, pdas etc . You can even uninstall it by removing these devices from the device manager to uninstall these drives completely so they can be identified newly. Here is the weird part shutdown i mean pull the plug on computer wait 5 minutes to restart. A cold boot forces computer to reidentify usb ports. Reconnect and see if it works.
Also update your pc motherboard controllers from your pc driver site if w7 doesnt natively identify it.
EDIT follow this link instructions: www.ntcompatible.com/Desperately_need_help_---_USB_Devices_Not_Recognized_t32356.html. Seem to helped others.
Click to expand...
Click to collapse
to make my life easier, now i use sony vaio i5 eseries with win7 64 bit.
so now the only device connected to my laptop is the sgt but still the device no recognized.
i go to device manager, i dont have the yellow exclamation instead i have the erroneous usb which i uninstall and restart try to connect again and still the same
maybe i need to find a new usb cable for sgt.
[email protected] said:
to make my life easier, now i use sony vaio i5 eseries with win7 64 bit.
so now the only device connected to my laptop is the sgt but still the device no recognized.
i go to device manager, i dont have the yellow exclamation instead i have the erroneous usb which i uninstall and restart try to connect again and still the same
maybe i need to find a new usb cable for sgt.
Click to expand...
Click to collapse
Still not giving up on you my friend. Try to put the tab in download mode (power and vol rocker down). Reboot computer and in device manager uninstall it. Disconnect the cable and reconnect it.
I have a final solution for you it involves installing heimdal usb drivers to your computer

I want to update via Kies, but can not connect

I have a Bell SGS. I updated it once from 2.1 to 2.2...now I'd like to update to 2.3.
My computer/Kies will NOT see my phone. I've done some searching, but I literally have no idea what I'm doing. I've done a factory reset on my phone hoping that would help...it didn't. I've re-installed Kies...no dice. Tried re-installing the drivers via Kies...nothing.
Any suggestions would be appreciated. Someone willing to help me step by step via e-mail would be even better.
60+ views and not a single suggestion?
I don't understand why my PC can't see my phone AT ALL.
Honestly, your best bet is to use Odin and flash the Bell UGKG3 (2.3.3) build.
You can download Odin and the Bell UGKG3 build here:
http://forum.xda-developers.com/showthread.php?t=1102881&page=1
Search for i9000m (that's what the Bell SGS is) and you'll find the UGKG3 download.
Instructions for using Odin are also on that same page.
Last time my phone was not recognized it was a broken USB cable
If your update from 2.1 to 2.2 was an unofficial update, keis will not see the phone again, unless you flash back to the official 2.1.
Once you have done that, Keis should then recognise your phone and offer you the latest Bell update.
Hope that this helps.
Geryatrix said:
If your update from 2.1 to 2.2 was an unofficial update, keis will not see the phone again, unless you flash back to the official 2.1.
Once you have done that, Keis should then recognise your phone and offer you the latest Bell update.
Hope that this helps.
Click to expand...
Click to collapse
My update from 2.1 from 2.2 was done through Kies.
Black Rose said:
Honestly, your best bet is to use Odin and flash the Bell UGKG3 (2.3.3) build.
You can download Odin and the Bell UGKG3 build here:
http://forum.xda-developers.com/showthread.php?t=1102881&page=1
Search for i9000m (that's what the Bell SGS is) and you'll find the UGKG3 download.
Instructions for using Odin are also on that same page.
Click to expand...
Click to collapse
Okay, I downloaded Odin 1.85. I found and downloaded the KG3 files, then extracted them. I got Odin all setup, put my phone in to download mode, connected it to the PC...Odin never detects the device.
TheAshaman said:
Last time my phone was not recognized it was a broken USB cable
Click to expand...
Click to collapse
After doing the above, I tried a different USB cable in a different port.
Any other suggestions guys?
First, test to make sure the usb cable works, ie, see if you can connect in mass storage mode.
Secondly, reinstall kies so that the usb drivers are installed properly.
disclaimernotice said:
First, test to make sure the usb cable works, ie, see if you can connect in mass storage mode.
Secondly, reinstall kies so that the usb drivers are installed properly.
Click to expand...
Click to collapse
As per my first post, I can NOT get my PC to see my phone.
I just tried plugging it in to another computer here at work. I'm using TW launcher, USB Setting = Ask on Connection...no dice. When I plugged in the cable, I chose mass storage, and the MTP starts...it says that it's connected to the computer...but the computer doesn't see it. Both computers are running XP.
first make sure that you have USB DEBUGING in settings/applications/development
if this will not help
-unplug phone from usb
-uninstall kies, reboot pc
-REDOWNLOAD kies and install it
-once again now make sure you do not have USB DEBUGING ticked in settings/applications/development
-make sure you have your pc setup to download drivers if neded from windows update servers
-connect phone to pc and let it install all divers it will ask for
-make sure your phone is setup to have "Samsung Kies" in settings/comunication/usb settings
-disconnect phone
-open kies and let it update (sometimes downloaded from www version of kies aint latest)
-you can and maybe should download usb drivers for samsung phones from this thread and install them
[Driver] [31.10.2011] SAMSUNG USB Drivers for Mobile Phones +LATEST UPDATED VERSION+
when everything is setted up, instlled, up to date and kies is loaded
connect your phone
and now saay what is exaactly happening after you followed those points exaact and you connect phone
---------- Post added at 07:52 PM ---------- Previous post was at 07:49 PM ----------
is there any sound from PHONE when connecting usb?
is there any sound from PC when connecting usb?
what is happening on statusbat when you connect usb?
what is happening at kies window when you connect the phone ?
what is happening at phone display when you connect the phone ?
What is kies? ^^
-unplug phone from usb
-uninstall kies, reboot pc
-REDOWNLOAD kies and install it
-once again now make sure you do not have USB DEBUGING ticked in settings/applications/development
-make sure you have your pc setup to download drivers if neded from windows update servers
-connect phone to pc and let it install all divers it will ask for
-make sure your phone is setup to have "Samsung Kies" in settings/comunication/usb settings
-disconnect phone
-open kies and let it update (sometimes downloaded from www version of kies aint latest)
Click to expand...
Click to collapse
I've done most of this a few times. The bolded section I'm not sure how to check. I've downloaded the drivers a couple times too...but am not sure I'm installing them 100% correctly.
is there any sound from PHONE when connecting usb?
No, but I have my phone set to silent...ALWAYS. It DOES vibrate though to indicate it is plugged in.
is there any sound from PC when connecting usb?
No.
what is happening on statusbat when you connect usb?
I assume you mean the battery status indicator in the notification bar? It shows that the battery is charging.
what is happening at kies window when you connect the phone?
Nothing...literally.
what is happening at phone display when you connect the phone?
Because I have "USB Setting" set to "Ask On Connection," a menu pops up with three options: Samsung Kies; Media Player; Mass Storage. None of the options seem to do anything. Even with USB set to "Samsung Kies," nothing happens.
Click to expand...
Click to collapse
Sometimes my computer also fails to recognize the phone. What i do is restart the computer/restart the phone/try again later.
Make sure your Kies is updated.
Try on another computer.
Last option: Give it to Samsung Service Center. They will mostly do it for free or for a very minimal fee.
do this http://forum.xda-developers.com/showthread.php?t=1379650
just ignore the portions for ICS
Thanks for the suggestion. I've downloaded all the files. I've also done a factory reset as well as formatted the internal memory card. As far as I can tell, my phone is as close to stock as it possible could be.
I can NOT connect my phone to ANY computer. I've tried four different computers now. Tried installing the USB drivers on one of them...nothing.
I'm starting to think that I have a hardware issue. The phone recognizes that it's connected to a PC though...so I'm not 100% convinced.
Okay...so there has been a new development.
I grabbed another phone (Samsung I997R), and tried it using the same cable and same USB port, and it recognized the phone instantly. Was able to enable Mass Storage and see everything on the phone.
So, that being said, does anyone know why my I9000M won't be seen?
You have already tried everything you could, so new just goto the Samsung Service Center and ask them what the problem is.
Sent from my GT-I9000 using XDA App
Yeah, I'll have to do that I think.
I tried plugging it in to a laptop running Linux last night...still no dice. My buddies SGS2 was recognized immediately.
I toured over to the Bell store last night for ****s and giggles, and the Samsung rep happened to be there. Dude didn't really know anything though...said he's only been on the job for a couple months. Plugged it in to the PC at the store...same deal.
I assume your phone charges OK when using the wall wart or plugged into a PC?
Yup...charges perfectly fine. The phone even recognizes when it's hooked to a computer (launches whichever USB mode is selected). It's just NOT being seen by any computer I plug it in to...but other phones are recognized using the exact same equipment (i.e. USB cable, computer, port, etc. are all the same).
Is it rooted? A guy i work with said kies wouldn't recognize it after rooting his.

Captivate i896 - Absolutely unable get Windows to recognize it

I'm trying to root my friend's Rogers Captivate i896 using Odin but can't get the computer to recognize the device. I tried installing the drivers mentioned throughout other threads. I've tried uninstalling Keis, uninstalling the drivers, connecting to different USB ports, tried several computers/laptops running XP & Win7, tried USB desbugging on/off, tried "mass storage/kies firmware update/ask when connected."
He got the phone with Eclair and when it became available he then updated to Froyo through Keis. Ever since that update he hasn't been able to get any computer to recognize the phone. When I root my sgs i9000 I did have an issue with "mtp application error" that ended up being a missing driver but with this i896 model I've tried several different drivers and still nothing.
I can't root if the Odin can't 'see' it, or is there another way? Any others out there that have had success? Any help is much appreciated.
First of all, you don't use Odin to root it. Odin won't see it when the phone is on; only in download mode. You will just need SuperOneClick in order to root.
It is also unclear whether you are trying to say that Windows won't recognize it, or just Odin
Sent from my ICS Samsung Captivate
Windows in general won't recognize it. Even when I connect it to a mac, I hit the 'connect storage to pc" and it says it's connected but the internal/external hd do not mount. I used odin to root and put a rom (darky10.2) on my sgsi9000 and used the same instructions because the same steps also work for the captivate. I thought I read somewhere that I use Odin to go from Froyo to Gingerbread?
I'll looking at a SuperOneClick youtube vid & it says to connect the device to the pc & run superOneClick on the pc but how will that work if the issue is that the pc's can't detect the phone in the first place? btw thanks for the help.
retrolab said:
Windows in general won't recognize it. Even when I connect it to a mac, I hit the 'connect storage to pc" and it says it's connected but the internal/external hd do not mount. I used odin to root and put a rom (darky10.2) on my sgsi9000 and used the same instructions because the same steps also work for the captivate. I thought I read somewhere that I use Odin to go from Froyo to Gingerbread?
I'll looking at a SuperOneClick youtube vid & it says to connect the device to the pc & run superOneClick on the pc but how will that work if the issue is that the pc's can't detect the phone in the first place? btw thanks for the help.
Click to expand...
Click to collapse
Sure, you can use Odin/Heimdall to flash any stock firmware, but it's not going to help you if the phone can't be recognized. It sounds like something is physically malfunctioning. Are you using the USB cable that came with the phone? I suspect that either the cable or USB port is malfunctioning.
I thought the same thing but I am using the cable that came with the phone and I tried different ports. I also tried different laptops running different versions of windows. So strange. Ah well thanks for the help.
I had a similar problem with my captivate before I changed the ROM, but only on one particularly stubborn computer. I ended up having to go through this process to get my phone to connect:
- Uninstall the USB driver
- Reboot computer
- Connect phone with debugging off
- Install USB driver
- Reboot computer
- Connect phone with debugging on.
After that, it worked just fine in whatever mode I wanted.
You may have already tried that process, but if not I hope it helps.

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