Related
Hello.
I just noticed that there is one dust particle under my screen. there were a few under my Optimus 2X screen as well. Is this common or am I just unlucky?
It's not much of a problem, I don't notice it when the screen is turned on..
Anyone else with this problem?
I haven't any problems with my p880 there is no dust. In my old p990 there was no dust. I didn't carry of the device. I wear it in the pockets.
Best regarss !!!
akaliszczuk said:
I haven't any problems with my p880 there is no dust. In my old p990 there was no dust. I didn't carry of the device. I wear it in the pockets.
Best regarss !!!
Click to expand...
Click to collapse
Idem never problems of dust on my P880 ( also P720 no dust) : Bene:
Hi,
Probably you're unlucky with dust.
When you unbox the device it must be perfect.
No problem return the device and change it with a new or if this way wasn't true go into a LG center with your warranty and LG will clean you device!
Sent from my LG-P880 using xda app-developers app
I forgot to say that there is also light leakage in the upper left and right corner. It's only visible on black backgrund though, and it doesn't bother me much. My O2X had this as well, upper left and right corner.
So my 4X has both issues that my 2X did, annoying. But whatever... I can live with it.
i have none of both problems with my phone, also got a white one with no problems.
you should replace your 4x with an onther one
No dust on either 2X or 4X
I haven't had any dust problems with my 2X, nor with my 4X yet.
rd-Target said:
I haven't had any dust problems with my 2X, nor with my 4X yet.
Click to expand...
Click to collapse
Me too
Sent from my LG-P880 using xda app-developers app
I have the black 4X HD but have no problems with dust or light bleeding. I have no case or screen protector on my phone and wear it in my pocket. You must have been unlucky with your device.
I have a white one and I also have some bleeding, most in lower left corner.
It doesn't bother me either, but I would have preferred it without it of course.
Sent from my LG-P880
Having received my device yesterday I have around 8 specs of dust under my screen
Update:
My device is being returned and I have ordered another and see how this one goes.
Sent from my LG-P880 using xda premium
I got a Black 4x and I have about 3 dust specs between the gorilla glass and the LCD. Mailed customer service and got instructed to see the Local LG Service Center. Will probably take it in this week and see what happens. It really spoils a beautiful screen.
Do hope it's not a problem with all of them.
My replacement has some specs under the screen but I cannot be bothered to send it in for another replacement, just dealing with it
Sent from my LG-P880 using xda premium
I have dust under my screen, had pjone for a month, what can I do?
No problem here either, at least from what I can tell. How do you check for dust?
Does somebody know if this problem is fixed in newer devices?
Hi guys, I have the same problem with my phone I have one large practical and about 12 smaller ones cluster together. I'm going to phone LG tomorrow and find out what can be done from here. I will keep you informed as to what happens.
i don't have that dust screen problem with my white O4XHD... maybe u should return it...
crewol said:
Hello.
I just noticed that there is one dust particle under my screen. there were a few under my Optimus 2X screen as well. Is this common or am I just unlucky?
It's not much of a problem, I don't notice it when the screen is turned on..
Anyone else with this problem?
Click to expand...
Click to collapse
I have a dust under screen too
Ale-xs said:
I have a dust under screen too
Click to expand...
Click to collapse
me too, but i think that i got dust under screen just because of using stupid bumper.
Sent from my LG-P880 using xda app-developers app
Really disappointed - when I turned on my Nexus 7 today, I found a line of dead pixels. Immediately called customer support and they said try to reset the tablet to see if it's a firmware issue, but it still persists. Will be sending my tablet in pretty soon to have this fixed, unless you guys have any recommendations.
While this might make it sound like I'm ragging on the manufacturing, I actually love the tablet. It's extremely well built - feels great in hand, has the right heft, but is still light and extremely rigid. If any of you are on the fence about this tablet, you shouldn't. It's hands down the best deal that's out there.
Sent from my MB860 using xda premium
al3xx said:
Really disappointed - when I turned on my Nexus 7 today, I found a line of dead pixels. Immediately called customer support and they said try to reset the tablet to see if it's a firmware issue, but it still persists. Will be sending my tablet in pretty soon to have this fixed, unless you guys have any recommendations.
While this might make it sound like I'm ragging on the manufacturing, I actually love the tablet. It's extremely well built - feels great in hand, has the right heft, but is still light and extremely rigid. If any of you are on the fence about this tablet, you shouldn't. It's hands down the best deal that's out there.
Sent from my MB860 using xda premium
Click to expand...
Click to collapse
Is that a Pre-Production Unit?
That sucks really bad. If I receive my device and anything is wrong with it, I'll probably die. I hate when my devices aren't perfect. Also, like the last poster said, is it a pre-production unit?
al3xx said:
Really disappointed - when I turned on my Nexus 7 today, I found a line of dead pixels. Immediately called customer support and they said try to reset the tablet to see if it's a firmware issue, but it still persists. Will be sending my tablet in pretty soon to have this fixed, unless you guys have any recommendations.
While this might make it sound like I'm ragging on the manufacturing, I actually love the tablet. It's extremely well built - feels great in hand, has the right heft, but is still light and extremely rigid. If any of you are on the fence about this tablet, you shouldn't. It's hands down the best deal that's out there.
Sent from my MB860 using xda premium
Click to expand...
Click to collapse
Locklear308 said:
Is that a Pre-Production Unit?
Click to expand...
Click to collapse
Yeah, thats the White IO model.
At least yours doesn't have scratches on it
Gorilla Glass my ***, I haven't even done much with it
The 3 white lines are scratches and today I saw a few more around the edges near the left side.
Sent from my DROID RAZR
WinDroidGuy said:
At least yours doesn't have scratches on it
Gorilla Glass my ***, I haven't even done much with it
--
The 3 white lines are scratches and today I saw a few more around the edges near the left side.
Sent from my DROID RAZR
Click to expand...
Click to collapse
Not Gorilla glass, Scratch resistant Corning class. Though I don't know the difference. I know my G2 was stated to have Scratch resistant corning glass and it never got a scratch in almost 2 years now.
Cel1084 said:
Not Gorilla glass, Scratch resistant Corning class. Though I don't know the difference. I know my G2 was stated to have Scratch resistant corning glass and it never got a scratch in almost 2 years now.
Click to expand...
Click to collapse
Yea, that thing haha
I'm still sad about the scratches for no real reason :/
Sent from my DROID RAZR
their are things you can do to sometimes "wake up" dead pixels. Google fix dead pixel.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
colonel187 said:
their are things you can do to sometimes "wake up" dead pixels. Google fix dead pixel.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
You're definitely right. However most stuck pixels are of a color variety, dead pixels are usually just that and are completely black. If its truly dead, it will stay blacked out regardless of any action.
I am surprised though that a line like that took that long to emerge or die off, I'd have expected them to die off in production or qa. I'm curious if the op dropped or even bumped the tab at some point.
Anyway I hope the RMA process isn't too long and that u get ur tab back soon.
Sent from my GS2 using Tapatalk 2
i hope the change the device for you :angel::angel:
tell as what well they replay:victory::victory:
Dead pixels can't be fixed as they are effectively 'dead'.
Stuck pixels can sometimes be corrected. I've tried on 3 different displays and am yet to witness this.
Google should swap it for you, not repair.
K1LLER HORNET said:
Dead pixels can't be fixed as they are effectively 'dead'.
Stuck pixels can sometimes be corrected. I've tried on 3 different displays and am yet to witness this.
Google should swap it for you, not repair.
Click to expand...
Click to collapse
Yup. So I called ASUS and they can't even issue me an RMA because the tablet hasn't be officially released yet. I'm gonna contact Google tomorrow to see if they might be able to replace the tablet for me, really hope that's possible.
Whatever happens, I just want a functioning screen on a white Nexus 7!
al3xx said:
Yup. So I called ASUS and they can't even issue me an RMA because the tablet hasn't be officially released yet. I'm gonna contact Google tomorrow to see if they might be able to replace the tablet for me, really hope that's possible.
Whatever happens, I just want a functioning screen on a white Nexus 7!
Click to expand...
Click to collapse
The io nexus 7 has Bluetooth 2.1 the black version has 4 or 3. And some other changed specs. I would think about upgrading to the black one
Sent from my Nexus S 4G using xda app-developers app
al3xx said:
Yup. So I called ASUS and they can't even issue me an RMA because the tablet hasn't be officially released yet. I'm gonna contact Google tomorrow to see if they might be able to replace the tablet for me, really hope that's possible.
Whatever happens, I just want a functioning screen on a white Nexus 7!
Click to expand...
Click to collapse
You probably won't be able to get another IO model.
Based on the teardown video u can just swap the backing if they let you keep your current model until you get the replacement.
Sent from my MB855 using xda app-developers app
Sorry to hear about the dead pixels. Have you tried any of the "dead pixel fixer" apps? Such as Display Tester
Screen size of galaxy nexus vs nexus 7.
I made this diagram for another thread on here.
Sent from my Galaxy Nexus using xda premium
By the look of the picture, the pixels on the LCD itself might not be dead. It could be the LCD driving controller, or one of the electrical connectors have failed since all pixels are connected in rows on the X-Y plane. The electrical connection on that particular row may have failed, so you see a complete row of dead pixels.
There were screen quality issues with the transformer prime and the tranformer when they were released. I was hoping ASUS got their QC figured out by now or Google made them have a higher threshold during QC for holding them back. I am hoping I don't need to go through 3 of these like I did with my prime due to screen issues like stuck pixels, dust under the screen or white spots.
My IO N7 screen started to separate from the bezel on the left side and the white back started discoloring into blue/black.
I hope the production units are build better.
Hi all,
i just get back my p880 after replacement screen since the dust under the screen, but guess what?
It happened again just for 1 week.
i did write a email for them.
Hi,
I wanna make a complain on your flagship product !
last week(roughly Nov 27) i did collect a unit P880 after screen replacement due to dust under the screen. However after 1 week, it still happen again !
This is a quality issue on this unit! and i am not the only 1, my girlfriend also having same problem from day 1, and mine too.
Before sent in , i did ask your staff! your staff say no, this isnt quality issue, so far i am the only 1. i take it at that time.
But when i get back my phone, and this happened again in just 1 week !
And i did research ! i am not the only 1.
Here is the URL:
English:
http://forum.xda-developers.com/showthread.php?t=1744934
http://craftkeys.com/lg/lg-optimus-4x-hd-dust-under-screen/
Chinese:
http://bbs.gfan.com/android-5240214-1-1.html
http://detail.zol.com.cn/311/310329/review.shtml
http://bbs.gfan.com/android-5040987-1-1.html
http://bbs.gfan.com/android-5264111-1-1.html
http://bbs.xda.cn/thread-11166077-1-1.html
Please give me reasonable advice.
Please support me, if you having same problems with me.
No this isn't their flagship product
This is just an unsupported old phone
and mine never have any dust issue
any pictures support what you said?
yes ,my p880 is in this tragedy .i think LG should make actions to give us a clear device not a dirty
Sent from my LG-P880 using xda premium
hkhkhkhk said:
No this isn't their flagship product
This is just an unsupported old phone
and mine never have any dust issue
any pictures support what you said?
Click to expand...
Click to collapse
Too bad, i dont have a pro camera right now. and also hard to capture by camera.
and i believe those p880 with this issue will be more dust after certain usage.
just 1 week, there are 2 medium dot under screen. from my exp last times, about 1-2 month, there lots of dust and big 1.
really make me so sad. what a product with this stupid issue!
i have the same issue too but its really slight. the dust are hardly seen under normal usage and only when the screen is off and im looking for it.
not something very irritating but yea, it shouldn't be there. btw my Optimus One had this problem too but it was really a thick dense line of dust from the bottom left corner of the screen.
edit: added photos
i have only one and barely notice it
Sent from my LG-P880 using xda app-developers app
L2Deliver said:
i have the same issue too but its really slight. the dust are hardly seen under normal usage and only when the screen is off and im looking for it.
not something very irritating but yea, it shouldn't be there. btw my Optimus One had this problem too but it was really a thick dense line of dust from the bottom left corner of the screen.
edit: added photos
Click to expand...
Click to collapse
for mine, it's more worst....
and the stupid LG in Singapore still haven't reply yet.
If today still not giving me a reply,I will call tomorrow.
So if other also got this issue, please leave a messages here to support me.
thanks
stupidfrog said:
for mine, it's more worst....
and the stupid LG in Singapore still haven't reply yet.
If today still not giving me a reply,I will call tomorrow.
So if other also got this issue, please leave a messages here to support me.
thanks
Click to expand...
Click to collapse
go straight down to the service centre at Alexandra road if u want fast repair. call email also no use you can't fix it yourself anyway.
Bring along your proof of purchase (receipt) and warranty card.
L2Deliver said:
go straight down to the service centre at Alexandra road if u want fast repair. call email also no use you can't fix it yourself anyway.
Bring along your proof of purchase (receipt) and warranty card.
Click to expand...
Click to collapse
i know where is it, and send before. i post here that because i believe it will happen again after second service.
previously i emailed, they said sent to their service center.
in the service center i asked,and they said no this quality issue on other p880. what i feel is nonsense, just other people lazy go for it.
And purposely go there for same problem, i am quite unhappy, because wasting my time to go and back.
And they just replace the window glass, i dont think can fix permanently, since this is a common issue for most people, wasnt?
Hello I have the same issue, in my P880 I saw specs of dust two days after of purchase, now 2 months later I have many specs, some are very annoying at sunlight. Sadly in my Country I do not have technical support from LG.
andypv4 said:
Hello I have the same issue, in my P880 I saw specs of dust two days after of purchase, now 2 months later I have many specs, some are very annoying at sunlight. Sadly in my Country I do not have technical support from LG.
Click to expand...
Click to collapse
no lg technical ?? i know how you feel bro
Sent from my LG-P880 using xda app-developers app
I have three particles in the middle/high of the screen, and that annoys me at sunlight...
I will try LG Backup support.
I got it for like one month, you think they will replace it ?
Sent from my LG-P880 using xda premium
they will replace the window( the front glass) not the screen. however, since this is defective, i requested to replace another phone under the singapore lemon law. but still not yet replay from last friday sent in
Hurry up. Once I have the same problem with my optimus swift, the delay for taking mobile to service center coasted me additional money for replacing screen and glass.
Sent from my LG-P880 using xda app-developers app
How i' fixed one dust dot.
Hello
Today i noticed white dust point between my screen and glass of phone... and.. i was pissed off!!! because phone is one month old!
Tried to calmdown ... but every time when i looked on the screen i saw nothing but that white dot...
So... i don't take any responsibility for this "tutorial" on damaging your glass or screen or phone...
So... turn off you phone ... using your pointing finger make speed hard taps on dust area with little bit bending of whole phone.
With this method i managed to move dust point from middle of screen to bottom edge of screen... and with more bending and taping on edhe area
dust spot is disappeared. (it took me 2 minutes of tapping)
I konw it sounds crazy but it worked and i'm happy again
nomaj said:
Hello
Today i noticed white dust point between my screen and glass of phone... and.. i was pissed off!!! because phone is one month old!
Tried to calmdown ... but every time when i looked on the screen i saw nothing but that white dot...
So... i don't take any responsibility for this "tutorial" on damaging your glass or screen or phone...
So... turn off you phone ... using your pointing finger make speed hard taps on dust area with little bit bending of whole phone.
With this method i managed to move dust point from middle of screen to bottom edge of screen... and with more bending and taping on edhe area
dust spot is disappeared. (it took me 2 minutes of tapping)
I konw it sounds crazy but it worked and i'm happy again
Click to expand...
Click to collapse
You ruined my idea of build nano-vacuum cleaners for that!!!
Isn't this problem partly due to the fact that there's a large gap between the display and touchscreen itself?
Ultraman1966 said:
Isn't this problem partly due to the fact that there's a large gap between the display and touchscreen itself?
Click to expand...
Click to collapse
Probably... i moved my dust dot like i wanted
I've been contemplating getting this phone for a while now but this puts me right off. My SGS doesn't have this problem as the display and touchscreen are bonded together.
Please, could you explain more accurately ? I really wish to remove these dust and i'm very interested in your method
Sent from my LG-P880 using xda premium
Today I got my Nexus back from the RMA Department guys from Asus.
After a series of e-mails to and fro, my patience has been tested and I have no clue what to do.
The only issue I had was a screen that cracked itself. I was watching Game of Thrones happily on HBOGo when the screen just shattered. This problem is a known issue and I found some people over at AndroidCentral that got their RMA honored with the very same issue, I cannot get in contact with them though.
If you have had issues with your Nexus7 screen before you know that the screen and digitizer are an all-in-one assembly making perfectly certain that any sizable crack will disable the touchscreen, making it a regular old LCD...
SO... I have 2 options.
1. Use the information I hopefully gain from the people that (again, hopefully) post in thread.
2. USB OTG Wireless Mouse.
What would you do?
Thanks so much in advanced,
Nacho!
Replace the screen yourself. I'm in the process of waiting for my new screen to come in today so I can fix my N7.
Sent from my SPH-D710 using xda premium
And, as a reminder to all tablet owners, a Square Trade drop and spill warranty is the only way to really have piece of mind.
Apparently these spontaneous screen cracks aren't uncommon on iPads either....
Happened to a friend of mine. Asus warranty is awful.
Sent from my SPH-M830 using xda app-developers app
Well they aren't full warranties. 99% of screen cracks are from physical damage to the unit. They are hard to prove otherwise and so they just don't do it. I'm actually surprised I've heard a few of them replaced from Asus.
But replacing the screen is a long and tired process, so I've heard. They are also expensive. I also find it hard to believe that the screen just exploded during a movie. Regardless, whatever happened, the screen is busted. With the new N7 due out within weeks, I don't know if I would even drop the cash buying or repairing the old one.
You might try to buy a Square Trade warranty on it, wait a month, and call it in. That falls under some bad karma, but I guess in the long run it doesn't matter whether you purchase it day 1 and break it 2 years later, or purchase it day 100 and replace it 30 days later.
I would just be careful with it and use it as long as you can until the new N7 comes out... then sell the broken unit for parts. Too bad the N7 doesn't have HDMI out or you could just repurpose it into a dedicated Android TV device.
I would personally buy and replace the screen myself. I would also probably make a point of boycotting Asus if they gave me trouble, fortunately, I have not had to test my warranty or their services.
Sent from my Nexus 7 using Tapatalk HD
Since when did warranties start covering physical damage?
BlackFire27 said:
Happened to a friend of mine. Asus warranty is awful.
Sent from my SPH-M830 using xda app-developers app
Click to expand...
Click to collapse
Gotta play devil's advocate here... should a warranty cover a broken screen if someone pots their N7 in their back pocket and accidentally sits on it?
Sent from my Nexus 7 using Tapatalk HD
khaytsus said:
Since when did warranties start covering physical damage?
Click to expand...
Click to collapse
Only the extra cost extended ones like Square Trade.
Anything else is a 'good will' and entirely at the discretion of the company.
danvee said:
Only the extra cost extended ones like Square Trade.
Anything else is a 'good will' and entirely at the discretion of the company.
Click to expand...
Click to collapse
Square Trade isn't just a 'warranty' it's also theft and accident protection.
Don't bother replacing the screen. Mine cracked with a very minimal impact..... Putting it onto a table. The screen themselves cost almost as much as a new 16gb unit and breaks as easily as a wet piece of tissue.
Get a new tablet that are more durable, I.e. Samsung tablets and drop test videos prove it.
I opted for an iPad Mini instead as I prefer a app orientated tablet.
Its a known issue that screens can shatter watching game of thrones on the n7???
Wow! Thanks for the heads up!!
Sent from my SGH-T989D using xda app-developers app
kj2112 said:
Its a known issue that screens can shatter watching game of thrones on the n7???
Wow! Thanks for the heads up!!
Sent from my SGH-T989D using xda app-developers app
Click to expand...
Click to collapse
No suprises there
kj2112 said:
Its a known issue that screens can shatter watching game of thrones on the n7???
Wow! Thanks for the heads up!!
Sent from my SGH-T989D using xda app-developers app
Click to expand...
Click to collapse
Thanks for the laughs xD.
That is exactly why I bought mine at Walmart and got the extended warranty, and my 2 year old constantly plays with my tablet so I thought it would be 30 bucks well spent Lol and I still have not used the warranty
Sent from my Nexus 7 using Tapatalk 2
My screen spontaneously cracked a while ago. Called Asus and told them I had minor screen lift (which I did) and it then all the sudden cracked. The repaired under warranty for free.
Sent from my Nexus 4 using xda premium
They don't usually cover broken glass and just like me I'm sure they are not buying that it broke so by itself. Sucks but electronics are fragile.
Sent from my shiny new(bought last Nov), scratch less Nexus 4!
---------- Post added at 06:12 PM ---------- Previous post was at 06:10 PM ----------
MrAndroid12 said:
Don't bother replacing the screen. Mine cracked with a very minimal impact..... Putting it onto a table. The screen themselves cost almost as much as a new 16gb unit and breaks as easily as a wet piece of tissue.
Get a new tablet that are more durable, I.e. Samsung tablets and drop test videos prove it.
I opted for an iPad Mini instead as I prefer a app orientated tablet.
Click to expand...
Click to collapse
That is crap...
I dropped my nexus 7 of the roof of my car onto tar and I did not break.. it dropped many times actually seeing as 2 kids are always using it. It is very durable and fast and spending hundreds more for a worse tablet is not the answer for sure.
I have had 2 of them and neither of them had any screen issues. They are very durable bit glass is glass. I do not believe any of these break all by themselves. If it did ever happen I bet it would be 1 in a million devices.
Sent from my shiny new(bought last Nov), scratch less Nexus 4!
borrowedchief said:
My screen spontaneously cracked a while ago. Called Asus and told them I had minor screen lift (which I did) and it then all the sudden cracked. The repaired under warranty for free.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
The screen lift is a valid issue, and could contribute to screen breakage. That would be justification for covering under warranty.
Richieboy67 said:
I have had 2 of them and neither of them had any screen issues. They are very durable bit glass is glass. I do not believe any of these break all by themselves. If it did ever happen I bet it would be 1 in a million devices.!
Click to expand...
Click to collapse
I agree.
"screen that cracked itself." is the funniest thing I have heard in a while.
Richieboy67 said:
They don't usually cover broken glass and just like me I'm sure they are not buying that it broke so by itself. Sucks but electronics are fragile.
Sent from my shiny new(bought last Nov), scratch less Nexus 4!
---------- Post added at 06:12 PM ---------- Previous post was at 06:10 PM ----------
That is crap...
I dropped my nexus 7 of the roof of my car onto tar and I did not break.. it dropped many times actually seeing as 2 kids are always using it. It is very durable and fast and spending hundreds more for a worse tablet is not the answer for sure.
I have had 2 of them and neither of them had any screen issues. They are very durable bit glass is glass. I do not believe any of these break all by themselves. If it did ever happen I bet it would be 1 in a million devices.
Sent from my shiny new(bought last Nov), scratch less Nexus 4!
Click to expand...
Click to collapse
All depends on how you "drop it". I guess i got a unit with manufacturing defects, probably only a limited number of units are affected.
Did you have the speaker buzzing issue as well or.........?
Can people list which version of the phone they got and what they did/ didn't get in the box.
E.g.
Black 32gb from play store.
No plastic film on the back and no manual book.
Noticed my box had two stickers on each side one of top of the other. The ones under looked torn open already.
One of the reasons I ask this is because my back plate has a weird pattern on the back. It looks like a damp pattern. Its at the top of the phone, where the imei sticker was and also below the LG logo.
I'm just wondering if my box was already open and resealed. Plus this annoying pattern.
Here's some pictures.
Sent from my Nexus 5 using XDA Premium 4 mobile app
RedBlueGreen said:
Can people list which version of the phone they got and what they did/ didn't get in the box.
E.g.
Black 32gb from play store.
No plastic film on the back and no manual book.
Noticed my box had two stickers on each side one of top of the other. The ones under looked torn open already.
One of the reasons I ask this is because my back plate has a weird pattern on the back. It looks like a damp pattern. Its at the top of the phone, where the imei sticker was and also below the LG logo.
I'm just wondering if my box was already open and resealed. Plus this annoying pattern.
Here's some pictures.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Mine was sealed with two bits of white tape, which were unbroken. Had a screen protector on with the nexus logo and the imei sticker on the back. No marks anywhere. In the box was headphones/charger (both sealed) and the quickstart guide with warranty book (also sealed)
Here's the other picture... Think I could only attach one on the OP.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Hi,
Recieved mine yesterday afternoon,
32Gb White, from Play Store, box was sealed with 2 strips of white tape, phone had screen protector with Nexus 5 on it and around all 4 sides of the phone had blacke protection strips. On the back was an IMEI sticker. All protectors & sticker were removed and no damage or residue left on the phone.
regards,
Doug
Might just RMA it.. Seems like people are getting their RMA's before original orders.
Just hope there is nothing wrong with the screen.
It only bothers me a little bit.. Just thinking of the resell value.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Woah hang on, you get headphones in the box?! Well, my packaging was crap then.
Sent from my Nexus 5 using xda app-developers app
TheReverend210 said:
Woah hang on, you get headphones in the box?! Well, my packaging was crap then.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Oh I totally looked passes that! I think it was a mistype. Cause the wall adapter and USB cable are separate
Sent from my Nexus 7 using XDA Premium 4 mobile app
Ah phew. In that case my packaging was fine. Everything I should have, and all sealed nicely. 32Gb white from play store.
Sent from my Nexus 5 using xda app-developers app
The white will have plastic around the edges cors of the finish being different all explained in this video.
https://www.youtube.com/watch?v=RBCaAq_pKjY&feature=youtube_gdata_player
Sent from from Carbon Nexus 4/AOKP
Kernel Latest Faux Ultimate Version or Neo
Just called Google. Spoke to a very nervous gentleman.. Must be new or from a different department. Had to wait 20 mins to speak to some one.
I explained the issue and told him I can send him pictures. He spoke to his supervisor and then asked me if I dropped it or had contact with water.. I said no.
Waiting for them to send me an email so I can send them the pictures.
After that I should hopefully get an RMA
Sent from my Nexus 7 using XDA Premium 4 mobile app
RedBlueGreen said:
Just called Google. Spoke to a very nervous gentleman.. Must be new or from a different department. Had to wait 20 mins to speak to some one.
I explained the issue and told him I can send him pictures. He spoke to his supervisor and then asked me if I dropped it or had contact with water.. I said no.
Waiting for them to send me an email so I can send them the pictures.
After that I should hopefully get an RMA
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well I hope to shed some light on this! My New 2013 Nexus 7 had a similar stain on the soft back! All I did was grab a micro fiber towel and damp it with water and wipe the whole back! And then dry with a dry micro fiber towel! Stain was gone and I was a happy camper! Give it a try!
What's great about the soft back is that scuff marks actually buff right out! I had tiny scratches when I first received it, but they are completely gone. Someone somewhere mentioned that they keyed it to death and every mark simply vanishes after rubbing it out.
Sent from my Nexus 5
floepie said:
What's great about the soft back is that scuff marks actually buff right out! I had tiny scratches when I first received it, but they are completely gone. Someone somewhere mentioned that they keyed it to death and every mark simply vanishes after rubbing it out.
Sent from my Nexus 5
Click to expand...
Click to collapse
Yes rubbing one out fixes everything.
Sent from my HTC One using xda app-developers app
floepie said:
What's great about the soft back is that scuff marks actually buff right out! I had tiny scratches when I first received it, but they are completely gone. Someone somewhere mentioned that they keyed it to death and every mark simply vanishes after rubbing it out.
Sent from my Nexus 5
Click to expand...
Click to collapse
Well that's encouraging.
Sent from my Nexus 5 using Tapatalk
I had similar marks around the "Nexus" logo of my 2nd gen Nexus 7 but only appear in certain light. I'll have to try what oupavoc did. OP's seems worse and the packaging is definitely suspicious. Hope you get a new one!
People are getting headphones with theirs?
Mine seems fine, had two seals, one over the the other (not sure if bottom one was broken or not). Had all the protective coverings.
But, no headphones...
I have already tried rubbing it with a micro fiber cloth.. It did work and then the patches came back.
I've just tried it again but much more aggressively.. Looks like its gone but will have to wait and see if it comes back again.
PS. Still no email from Google.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Mine was sealed and covered in film properly, but came with two Safety & Warranty booklets. Other than that (and a dead pixel), no problems to report.
Same problem here, it's gets worse with handling. I posted a photo in another thread since I didn't find this one. Cleaning hasn't removed it yet...
Sent from my Nexus 5 using Tapatalk
this looks an awful lot like the markings on the "demo/leaked" gear we saw released over the last few weeks, basically those same areas were covered with stickers to hide fcc/SN information and added a wide "not for resale internal use only" sticker.
maybe these units were repacked demo equipment
just a thought.