[Q] Exchange Account problem - LG Optimus 4X HD

Have had the Optimus 4X HD for a while, and are quite satisfied with it.
There is one issue, I haven't managed to solve.
When i create a Exchange account (Activesync) a Phone Administrator is also created, which blocks access to wifi, bluetooth, SD card and a whole list of other things, which more or less makes the phone useless as a business phone, for my part.
(Normaly a few things needs to be added in a Phone Administrator, byt I have newer seen such a list in any of my previous Android phones
Does anyone have a suggestion on how to get around this problem?
I've tested against both a Kerio mailserver and a MS Exchange server, but the same Phone Administrator is created. (It's like 3 screens long)
I'm using IMAP and other calender and contacts sync, as a workaround, but it's quite a hassle to not be able to sync everything directly in the Exchange account.
I can and have used ex. Roadsync, but since I have 2 servers i connect to, it's not the best solution.
I've asked LG, but no solution has come up yet.
Pls. help

It's a bug. And a very annoying one at that.
Sent from my LG-P880 using Tapatalk 2

I've got the same problem, but phone is a Canadian version (LG-P880G).

Delete the Exchange account and reset it again , just try to do it and tell us the result ..
After writing the email and password , click on next without any editing
Best regards,

Tried what you said and extra stuff, but it always took me to the add administrator screen.
1. Enter just email and password and keep pressing next
2. Enter email, password, and username
3. Enter all correct information and server
I also tried to call and email LG and their response was shocking! "We don't have that phone on our list of supported phones, we cannot help you"

Ahmmmmm .. ok, you have to install hotmail app from Google play..
Best regards,
Sent from my LG-P880 using xda app-developers app

It works now even though there is an Administrator. I went to the Wind store and they changed my sim card because it was really old.
I did a hard reset on my phone and added my exchange accounts. The administrators were added but they did not disable anything.

Related

hotmail account

hi everyone, my question is how do I set-up a hotmail account,when I configure a mail account opens up IE or Opera and from there a access the mail account. With WM5 didn´t do that, I could access the mail account with in the phone without opening the browser.
When I press the mail funtion it doesn´t show the account I already set-up,in this case, hotmail, it shows it empty(no accounts)
any help with this?
thanks
i had problem with this also. Apparently you can only set up one hotmail account on your phone. If let say you deleted it by accident and try to re-add it will not work, instead it will go through the Windows Live website like you stated.
Only solution to fix this is a hard-reset
bigbro168 said:
i had problem with this also. Apparently you can only set up one hotmail account on your phone. If let say you deleted it by accident and try to re-add it will not work, instead it will go through the Windows Live website like you stated.
Only solution to fix this is a hard-reset
Click to expand...
Click to collapse
but when I go to the mail function it doesn,t show any account,it´s empty
travigne said:
but when I go to the mail function it doesn,t show any account,it´s empty
Click to expand...
Click to collapse
did you set up an account before but deleted it afterwards?
bigbro168 said:
did you set up an account before but deleted it afterwards?
Click to expand...
Click to collapse
I did,t, perhaps the first owner,I got this phone today as second hand, I haven´t done any hard reset because looking through it is pretty much all the memory empty
travigne said:
I did,t, perhaps the first owner,I got this phone today as second hand, I haven´t done any hard reset because looking through it is pretty much all the memory empty
Click to expand...
Click to collapse
oo then maybe the owner did set an account before but removed it. If that is the case you will not be able to add a new hotmail account.
My suggestion to you is just do a hardreset, unless there are some things the old owner put in there you might want. If that is the case just plug the USB cable into your computer and copy and paste whatever you want from the phone to your comp as backup
I haven,t done the hard reset because there is no signs of anything being in the memory. When I go to mail function and add new account, I entered the hotmail account and password and then next and shows settings found for hotmail.com,then press next again and goes straight to the browser. I go back to the mail function and again is empty, no account added
Either hard reset or uninstall then reinstall windows live on your phone.
mmmhhh86 said:
Either hard reset or uninstall then reinstall windows live on your phone.
Click to expand...
Click to collapse
I can do that,but it will still opening mails trough the browser and not as a separate program like it did in WM5?
If you uninstall windows live and reinstall it, then it shouldnt open your mail in an internet browser anymore. Just make sure you have only one hotmail account. The first one will open in the application and if you add others, you will be redirected to the hotmail website.
I just did a hardreset because of touch screen problem. Then I saw this thread, and got my hotmail account working too!
I got the phone from BELL, brand new, but couldn't set up my hotmail accout. It was the same problem: directly go the browser!
Now I love my Diamond even better. It was my gameboy, now it is in business!
Hii.
It´s possible have 2 hotmail account´s on messages menu???
I can´t add 2 or more account´s.
Tankh´s.
i'm having some problems with the hotmail account, somethimes doesnt want to connect through wifi and opens a 3g connection instead..
hotmail fix...
the easiest way I've found is to simply use the "get xpress mail" function... may or may not work for all, but it is at least a 50-50 shot!
altcineva2009 said:
i'm having some problems with the hotmail account, somethimes doesnt want to connect through wifi and opens a 3g connection instead..
Click to expand...
Click to collapse
What's "get express mail" function?
Give me more details please.
Thanks
Microsoft's hotmail/live/msn support pop3 now.
U can simply use the outlook by setup a new count such as [email protected], and pop3 server as pop3.live.com(maybe, I don't rember), then change the mail address back to [email protected].
The second way is using windows live with messenger.
I access two hotmail accounts, just set as normal but it asks the first time for the address put [email protected], then it lets you setup pop3 and smtp else it detects the address as live and sends you to the browser. edit the address after and all should be ok. ps details here for pop3
http://email.about.com/od/windowslivehotmailtips/qt/et_pop_access.htm

[Q] Help with Yahoo email please?

I have just rooted my phone to Gingerbread, and I just LOVE it. I was able to set up the gmail accounts easily, so I have two separate gmail "labels" on my phone, each one for a different gmail account. I still cannot get the message count to show up on my notification bar, however, but that's not the reason for this post.
I am trying to do the same thing for my yahoo accounts (I have two of them). Yes, I can download the yahoo widget/app and that puts yahoo pretty much live on my phone - but I'm not looking for that. I'm looking for the shortcuts, like Gmail, so I can click on them and it takes me to a brief list of emails etc. I don't want to have full access to yahoo on my phone, but just the shortcuts.
When I try to set it up, this is what I do:
1) put a shortcut to the Email icon on my screen and name it.
2) When I try to configure it, I put my yahoo user name (xxx at yahoo.com) in and password
3) the message that comes up is "Mailbox access is not supported for some times of yahoo mail accounts" etc. I click on OK
4) it tells me setup could not finish as there is an incorrect username or password. I am 10000% certain I enter the correct name and password.
5) if I try a different yahoo email account, I get the same error message, plus (530 Access Denied: need SMTP privileges to access this server).
I used to have yahoo email shortcuts on my phone before I rooted - and they were great. I had two icons, and the message count showed up in my notification bar. When I rooted first (to I guess AOSP 9.9.2, before gingerbread), I could get the yahoo mail icons to work, no problem. I was not able to add an account in the "accounts and sync" - that only offers me "google" or "corporate" (which I guess is exchange). It's only with gingerbread i am having this problem.
I am VERY basic when it comes to using the phone, so if anyone responds, please pretend I'm about four years old, so please explain in basic language what I need to do. Anything complicated, and I might not follow (sorry). Still a newbie.
Thank you everyone.
This has been a problem for me on some roms too. Including aospCMod, some will let you set up a yahoo account and others will not. I first noticed this when I switched from cm6 to aospmod awhile back. Cm6 would let me sign in to a yahoo account but aosp would not. Then about 2 updates later on aospmod, I could all of a sudden sign in.
So this leads me to believe its an internal setting that the dev can modify to fix this. What it is idk, and when it'll come for or gingerbread roms idk, but take comfort in knowing your not the only one who has come across this.
Its kind of weird really, hopefully someone else knows why this happens out how to fix it.
Sent from my HTC Hero CDMA using XDA App
Try using K9 mail, it is free in the market and much better than Yahoo mail app. I am sure you will be able to get emails and such, but not sure how much it will help with the other widget type problems.
chewedpup said:
I have just rooted my phone to Gingerbread, and I just LOVE it. I was able to set up the gmail accounts easily, so I have two separate gmail "labels" on my phone, each one for a different gmail account. I still cannot get the message count to show up on my notification bar, however, but that's not the reason for this post.
I am trying to do the same thing for my yahoo accounts (I have two of them). Yes, I can download the yahoo widget/app and that puts yahoo pretty much live on my phone - but I'm not looking for that. I'm looking for the shortcuts, like Gmail, so I can click on them and it takes me to a brief list of emails etc. I don't want to have full access to yahoo on my phone, but just the shortcuts.
When I try to set it up, this is what I do:
1) put a shortcut to the Email icon on my screen and name it.
2) When I try to configure it, I put my yahoo user name (xxx at yahoo.com) in and password
3) the message that comes up is "Mailbox access is not supported for some times of yahoo mail accounts" etc. I click on OK
4) it tells me setup could not finish as there is an incorrect username or password. I am 10000% certain I enter the correct name and password.
5) if I try a different yahoo email account, I get the same error message, plus (530 Access Denied: need SMTP privileges to access this server).
I used to have yahoo email shortcuts on my phone before I rooted - and they were great. I had two icons, and the message count showed up in my notification bar. When I rooted first (to I guess AOSP 9.9.2, before gingerbread), I could get the yahoo mail icons to work, no problem. I was not able to add an account in the "accounts and sync" - that only offers me "google" or "corporate" (which I guess is exchange). It's only with gingerbread i am having this problem.
I am VERY basic when it comes to using the phone, so if anyone responds, please pretend I'm about four years old, so please explain in basic language what I need to do. Anything complicated, and I might not follow (sorry). Still a newbie.
Thank you everyone.
Click to expand...
Click to collapse
Are you setting up manually or automatically. I've always had better luck setting up manually. If so you have to make servers say:
Smtp.mail.yahoo.com
IMAP..mail.yahoo.com
Sent from my HERO200 using XDA App
aqualls said:
Are you setting up manually or automatically. I've always had better luck setting up manually. If so you have to make servers say:
Smtp.mail.yahoo.com
IMAP..mail.yahoo.com
Sent from my HERO200 using XDA App
Click to expand...
Click to collapse
Finally - this worked doing it manually with these settings! Thanks!!
Unbelievable!!! Yes! It worked!
thank you thank you thank you THANK YOU!!!!!
did this manually and it worked like a charm! Thank you - hope it's OK if I go and post this on the android forum - a few people are having the same issues there. THANK YOU!
I tried this manually and it didn't work. Said it couldn't conner to the server.
Does the port need to be changed?
I must be doing something wrong if others are getting it to work.
edit: it tells me unable to open connection to server
Sent from my HTC Hero CDMA using XDA App
My port says 143 but turn security is off if I remember. I will check when I get home from the second job.
Sent from my HERO200 using XDA App
MrDowntown12 said:
I tried this manually and it didn't work. Said it couldn't conner to the server.
Does the port need to be changed?
I must be doing something wrong if others are getting it to work.
edit: it tells me unable to open connection to server
Sent from my HTC Hero CDMA using XDA App
Click to expand...
Click to collapse
Make sure you make it an imap account, security set to none, port should change to 143. If that doesn't get it let me know. Try auto setup too. I just deleted mine and started over and it took that way.
Sent from my HERO200 using XDA App
Just bear in mind I'm not on GB. Tried it and don't care for it. Sense has everything I need with half the apps to dl so it could be the build you're running.
Sent from my HERO200 using XDA App
Yahoo doesn't work any more :-(
Strange. yesterday, I set it up and it worked like a charm - IMAP and smtp, changed the server settings (did it all manually) - worked very well yesterday and today was working just fine. Hadn't checked my emails for a few hours though - just tried - and it tells now incorrect user name or password. I deleted it and tried to add the yahoo account again - first it tells me unable to open connection to server. Tried again (making sure all settings were correct) and it just says incorrect username or password.
Under IMAP server I have imap.mail.yahoo.com, port 143, security type none - exactly like I had it yesterday and this morning, and it doesn't work. incorrect username or password.
I haven't changed a THING with my phone - not a single thing - or downloaded any new apps - so I'm mystified. Thoughts anyone?
Thank you
chewedpup said:
Strange. yesterday, I set it up and it worked like a charm - IMAP and smtp, changed the server settings (did it all manually) - worked very well yesterday and today was working just fine. Hadn't checked my emails for a few hours though - just tried - and it tells now incorrect user name or password. I deleted it and tried to add the yahoo account again - first it tells me unable to open connection to server. Tried again (making sure all settings were correct) and it just says incorrect username or password.
Under IMAP server I have imap.mail.yahoo.com, port 143, security type none - exactly like I had it yesterday and this morning, and it doesn't work. incorrect username or password.
I haven't changed a THING with my phone - not a single thing - or downloaded any new apps - so I'm mystified. Thoughts anyone?
Thank you
Click to expand...
Click to collapse
Mine did the same last night after a nand restore. I deleted account and did auto setup and that worked. Try that and manual again. Must have been a glitch
Sent from my HERO200 using XDA App
Yahoo email problem - resolution below
Thanks again to xda developers (a different thread) - this is the set up if you want a link to your yahoo mail on your phone: The previous one stopped working - here is the resolution. THANK YOU EVERYONE.
http://forum.xda-developers.com/showpost.php?p=11578143&postcount=7754
This method is no longer working... says "setup could not finish, Username or password incorrect. ()"
Edit, found out the port changed...
# Incoming Server - imap.mail.yahoo.com
# Outgoing Server - smtp.mail.yahoo.com
# Incoming Port - 993 (requires SSL)
# Outgoing Port - 465 (requires SSL)
chewedpup said:
Thanks again to xda developers (a different thread) - this is the set up if you want a link to your yahoo mail on your phone: The previous one stopped working - here is the resolution. THANK YOU EVERYONE.
http://forum.xda-developers.com/showpost.php?p=11578143&postcount=7754
This method is no longer working... says "setup could not finish, Username or password incorrect. ()"
Edit, found out the port changed...
# Incoming Server - imap.mail.yahoo.com
# Outgoing Server - smtp.mail.yahoo.com
# Incoming Port - 993 (requires SSL)
# Outgoing Port - 465 (requires SSL)
Click to expand...
Click to collapse
I was just gonna say the same thing.
I finally got mine working when I saw this post in the gingerbread thread also.
Sorry. Like I said, my phone doesn't like GB so I didn't realize it used different ports. This setup works on froyo and stock.
Sent from my HERO200 using XDA App

[Q] Q: Exchange server

Hi guys,
Shoot me if this particular issue has shown up somewhere... (couldnt find it)
I am having problems connecting to the exchange server at work. My company has a very high security standard.
They have you digitally agree to usage conditions, and then have to activate you somewhere on a firewall...
They are using WOSH (whatever that is) ?
Now officially they said it would be only for rotten Apple phones. However i was told in confidence by enterprise application support it would work on any phone having exchange capabilties.
I have tried several programs: k9, touchdown, and now that standard android one.
In the guide to set it up for apple the information to enter is almost the same:
I now try with settings/accounts/add acount
email adress:
[email protected]
password:
Abcd1234
Next it fails and continues with:
domain/username
servercorp/firstletterlastname (1st letter of your first name + 7 of your last name)
password:
Abcd1234
Server:
wosh.server.com
Then there are options for using SSL
Use secured SSL connection
Accept all SSL certificates
here it mentions some ID: androidc2398921038
Client Certificate
This is how far I get, the guide continues with having to set a PIN after succesfull connection.... ?
I tried many permentations, in all cases I get "could not connect to server", i checked the server (wosh.server.com) it does resolve but does not allow ping.
Particulars / questions:
In the guide from work it does not mention SSL settings (and I tried with and without). In the guide there is a seperate field for Domain. The domain/username field shows up like that but in the prefilled example it show the slash backward instead of forward (\ vs /) I tried both to no avail.
Is there something specific to how apple phones identify themselves ? Can I mimmick that ? Could it be that kind off ID ?
Since they are so security sensitive could it be i need a client certifcate (it is not mentioned in the guide) ?
Are there any tests (telnet ?) i can do to find out the correct settings/changes ?
It is alot, I know, hope someone has an idea ?
Arawac said:
Hi guys,
Shoot me if this particular issue has shown up somewhere... (couldnt find it)
I am having problems connecting to the exchange server at work. My company has a very high security standard.
They have you digitally agree to usage conditions, and then have to activate you somewhere on a firewall...
They are using WOSH (whatever that is) ?
Now officially they said it would be only for rotten Apple phones. However i was told in confidence by enterprise application support it would work on any phone having exchange capabilties.
I have tried several programs: k9, touchdown, and now that standard android one.
In the guide to set it up for apple the information to enter is almost the same:
I now try with settings/accounts/add acount
email adress:
[email protected]
password:
Abcd1234
Next it fails and continues with:
domain/username
servercorp/firstletterlastname (1st letter of your first name + 7 of your last name)
password:
Abcd1234
Server:
wosh.server.com
Then there are options for using SSL
Use secured SSL connection
Accept all SSL certificates
here it mentions some ID: androidc2398921038
Client Certificate
This is how far I get, the guide continues with having to set a PIN after succesfull connection.... ?
I tried many permentations, in all cases I get "could not connect to server", i checked the server (wosh.server.com) it does resolve but does not allow ping.
Particulars / questions:
In the guide from work it does not mention SSL settings (and I tried with and without). In the guide there is a seperate field for Domain. The domain/username field shows up like that but in the prefilled example it show the slash backward instead of forward (\ vs /) I tried both to no avail.
Is there something specific to how apple phones identify themselves ? Can I mimmick that ? Could it be that kind off ID ?
Since they are so security sensitive could it be i need a client certifcate (it is not mentioned in the guide) ?
Are there any tests (telnet ?) i can do to find out the correct settings/changes ?
It is alot, I know, hope someone has an idea ?
Click to expand...
Click to collapse
So which client are you using now? This one?
If so format under Manual setup is:
domain\loginid
account pw
server.domain.ext
Use SSL
Accept All SSL
The ASOP client linked above supports (and ignores) most Exchange Policies.
If that doesn't work it's server related, it may pay to check in one of these threads but I don't know if they'll help with server issues:
http://forum.xda-developers.com/showthread.php?t=655649
http://forum.xda-developers.com/showthread.php?t=775007
Success.
yup using that one,
checking the other threads you posted..
hmmm,
In this http://forum.xda-developers.com/showpost.php?p=12005679&postcount=49
you post some code aswell, do i need to use that to install the email.apk ? i just copied to sd and installed from there...
For starters I would like the policies implemented, scary i know, but at least I will adhere to company policies
Is there a way to check the device ID ? seems like different apps send different device IDs
Arawac said:
hmmm,
In this http://forum.xda-developers.com/showpost.php?p=12005679&postcount=49
you post some code aswell, do i need to use that to install the email.apk ? i just copied to sd and installed from there...
For starters I would like the policies implemented, scary i know, but at least I will adhere to company policies
Is there a way to check the device ID ? seems like different apps send different device IDs
Click to expand...
Click to collapse
Yes, it needs to run from /system/app/ so you'll need to follow the instructions on that page or use Root Explorer to drop it in there.
If you want one with Exchange Policies implemented you'll need to get a stock Froyo one from a custom rom somewhere (my Nexus ROM has it, see sig but make sure you get the CM6/Froyo version).
Not sure about device ID.
well I put the app on system app, using the sdk, seems fine only still not possible to use the exchange server....
Arawac said:
well I put the app on system app, using the sdk, seems fine only still not possible to use the exchange server....
Click to expand...
Click to collapse
I think you'll need to check with your server admin sorry.
NP thanks for the help, also tried the stock one from your sig (not the gingerbread one) same result unfortunately...
Has anyone managed to get Excange Server to work?
I get it to work the first ½ hour (mail appears quickly, but calender and contacts takes quite some time to load).
Now the issues:
- After about ½ hour it cannot sync anymore unless removing and reinstalling Exchange Server. What is the trick?
- I do not get to understand why all my contacts disapear if I remove Exchange Server. Any way to have them saved?
- I cannot edit my appointments, only add alarms. Perhaps another calender program?
- Can the different calenders (google, outlook and LG PC sync) be merged
Phone just hard reset and only Exchange Server activated. Without the Exchange Server I do not want to keep the phone. At the same time it works fine on my Wildfire (from where I comy the settings) and on my Touch Diamond.
Nuri58 said:
Has anyone managed to get Excange Server to work?
I get it to work the first ½ hour (mail appears quickly, but calender and contacts takes quite some time to load).
Now the issues:
- After about ½ hour it cannot sync anymore unless removing and reinstalling Exchange Server. What is the trick?
- I do not get to understand why all my contacts disapear if I remove Exchange Server. Any way to have them saved?
- I cannot edit my appointments, only add alarms. Perhaps another calender program?
- Can the different calenders (google, outlook and LG PC sync) be merged
Phone just hard reset and only Exchange Server activated. Without the Exchange Server I do not want to keep the phone. At the same time it works fine on my Wildfire (from where I comy the settings) and on my Touch Diamond.
Click to expand...
Click to collapse
Using two exchange servers on mine.. Aosp email client wo sec.
Sent from my LG-P990 using XDA App
Nuri58 said:
Has anyone managed to get Excange Server to work?
I get it to work the first ½ hour (mail appears quickly, but calender and contacts takes quite some time to load).
Now the issues:
- After about ½ hour it cannot sync anymore unless removing and reinstalling Exchange Server. What is the trick?
- I do not get to understand why all my contacts disapear if I remove Exchange Server. Any way to have them saved?
- I cannot edit my appointments, only add alarms. Perhaps another calender program?
- Can the different calenders (google, outlook and LG PC sync) be merged
Phone just hard reset and only Exchange Server activated. Without the Exchange Server I do not want to keep the phone. At the same time it works fine on my Wildfire (from where I comy the settings) and on my Touch Diamond.
Click to expand...
Click to collapse
reidar.ostrem said:
Using two exchange servers on mine.. Aosp email client wo sec.
Sent from my LG-P990 using XDA App
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=12005679&postcount=49

[Q] Hotmail issue with Salsa (deleting from server against my wish?)

When I look at my Salsa's Hotmail inbox, I regularly notice emails there which are not reaching my inbox on PCs, tablet or laptop. The Salsa seems to be deleting the emails from the server despite that option being unticked in the Salsa's Hotmail settings.
My settings on the Salsa are:
POP
pop.live.com
SSL
995
Login required: yes (I've tried yes & no)
smtp.live.com
TLS
587
Ask before deleting: On (I've tried On & Off, though I know this relates to manually deleting emails)
Refresh on open: No (Again, tried yes & no)
Auto download message: Off (tried both)
Delete mail on server: Off
I've tried deleting the account on the phone and setting it up again, but with no success in sorting the problem. Oddly, it seems that the same emails senders disappear, ebay for example. Since I got the phone, no ebay emails have made it to any of my computers. I can't promise to be 100% accurate that it's a set list of senders always being deleted but I'm certain about ebay and fairly sure about the rest.
Note also that the emails are not available in Hotmails on a web browser, even if I try their recovery setting.
Any helpful suggestions (other than "Stop accessing Hotmail through your Salsa"!:laugh: )?
Droideka77 said:
When I look at my Salsa's Hotmail inbox, I regularly notice emails there which are not reaching my inbox on PCs, tablet or laptop. The Salsa seems to be deleting the emails from the server despite that option being unticked in the Salsa's Hotmail settings.
My settings on the Salsa are:
POP
pop.live.com
SSL
995
Login required: yes (I've tried yes & no)
smtp.live.com
TLS
587
Ask before deleting: On (I've tried On & Off, though I know this relates to manually deleting emails)
Refresh on open: No (Again, tried yes & no)
Auto download message: Off (tried both)
Delete mail on server: Off
I've tried deleting the account on the phone and setting it up again, but with no success in sorting the problem. Oddly, it seems that the same emails senders disappear, eBay for example. Since I got the phone, no eBay emails have made it to any of my computers. I can't promise to be 100% accurate that it's a set list of senders always being deleted but I'm certain about eBay and fairly sure about the rest.
Note also that the emails are not available in Hotmail on a web browser, even if I try their recovery setting.
Any helpful suggestions (other than "Stop accessing Hotmail through your Salsa"!:laugh: )?
Click to expand...
Click to collapse
i only use the email app and nothing else for gmail and Hotmail and i find its fine. using another external app is pointless really. i found just setting Hotmail as pop mail and using my normal login. as for emails deleting that's new to me....Ive never had that issue. which rom are you using by the way?
BigBearEvo said:
i only use the email app and nothing else for gmail and Hotmail and i find its fine. using another external app is pointless really. i found just setting Hotmail as pop mail and using my normal login. as for emails deleting that's new to me....Ive never had that issue. which rom are you using by the way?
Click to expand...
Click to collapse
Sorry, should have said I'm still using your Big Bear X v11.
And I'm just using the standard "Mail" app for Hotmail & another account, and the GMail app for GMail. It's only Hotmail I'm having trouble with.
I should also add that sometimes the emails even disappear from the phone after being there moments before! What alerted me to the issue was seeing a competition in an email and deciding to enter via PC. So I went into Outlook but the email wasn't in Hotmail there. I went straight back to the phone and the email was now missing. It's as though there is some screwed up sync happening behind closed doors but I definitely have "Sync deleted items from server" disabled as well, so even that doesn't make sense.
If you have no suggestions for now, I'll delete the account from my phone again for a few days and see if the problem goes away - I'll know because ebay emails should start appearing on my other devices every day or so.
I'll wait till you reply again before doing that just in case you have any other suggestions.
Thanks.
Droideka77 said:
Sorry, should have said I'm still using your Big Bear X v11.
And I'm just using the standard "Mail" app for Hotmail & another account, and the G Mail app for G Mail. It's only Hotmail I'm having trouble with.
I should also add that sometimes the emails even disappear from the phone after being there moments before! What alerted me to the issue was seeing a competition in an email and deciding to enter via PC. So I went into Outlook but the email wasn't in Hotmail there. I went straight back to the phone and the email was now missing. It's as though there is some screwed up sync happening behind closed doors but I definitely have "Sync deleted items from server" disabled as well, so even that doesn't make sense.
If you have no suggestions for now, I'll delete the account from my phone again for a few days and see if the problem goes away - I'll know because eBay emails should start appearing on my other devices every day or so.
I'll wait till you reply again before doing that just in case you have any other suggestions.
Thanks.
Click to expand...
Click to collapse
on thew standard email app my settings for Hotmail are as follows
email addy and username are the email address in my case Hotmail.co.uk
pop server is pop3.live.com
security ssl
server 995
next settings are username ie email inc Hotmail.co.uk
password for account
smtp smtp.live.com
security tls
server 587
this enables the account active
receive settings
max size
update 5 mins
download 3 days
auto download active
folder sync inbox
didn't select deleted items from server
all other options not selected
im running v11 as-well
BigBearEvo said:
on thew standard email app my settings for Hotmail are as follows
...
Click to expand...
Click to collapse
OK, I'm going to copy your settings and see if that makes any difference.
Previously, I had as above but:
size 50kb (the default setting)
Auto download off (but only after trying on)
I don't see why the message size would affect the server unless for some reason it would delete from the server if the message was above the 50kb I had set on the phone, but surely not?
I'll let you know how that goes.
This morning's results:
Emails received on all devices - 6 different senders
Emails only received on Salsa - 4 different senders
So almost half my Hotmail emails aren't reaching my other devices
Next step, I guess, is to remove the Hotmail account from the phone and see if emails from the missing senders start appearing again...
Droideka77 said:
This morning's results:
Emails received on all devices - 6 different senders
Emails only received on Salsa - 4 different senders
So almost half my Hotmail emails aren't reaching my other devices
Next step, I guess, is to remove the Hotmail account from the phone and see if emails from the missing senders start appearing again...
Click to expand...
Click to collapse
this is odd, i don't usually use Hotmail via the phone anyway, i have it there to check my daughters Facebook etc as the notifications come through there, so its not really bothered me to much on what mails come through, but since you have mentioned this i have noticed only a small amount have come through as i went onto Hotmail via the website and found loads more lol, so i do wonder if its Hotmail itself that restricts it and not the email app.
BigBearEvo said:
this is odd, i don't usually use Hotmail via the phone anyway, i have it there to check my daughters Facebook etc as the notifications come through there, so its not really bothered me to much on what mails come through, but since you have mentioned this i have noticed only a small amount have come through as i went onto Hotmail via the website and found loads more lol, so i do wonder if its Hotmail itself that restricts it and not the email app.
Click to expand...
Click to collapse
That's really odd! At least it looks like it's not just me then, even if that's not a solution. I just wanted access to my Hotmail when I'm away from home to keep tabs on things or for online offers I may want to take advantage of, that sort of thing. I wouldn't mind so much if it was the other way round, i.e. that the phone was failing to receive some emails and they were all on the PCs but it's the PC I'm going to archiving them on and I don't want to be needing to forward emails and all the hassle and confusion that causes (as in the sender then being me, and the time stamp being wrong etc.) Even if there's the equivalent of a PST file that can be copied from an Android device to a PC with Outlook (is there?), it's still far from ideal.
I'm still totally mystified why the phone is getting all my Hotmails whilst my PCs, laptop and Nexus 7 (unrooted btw) and the Hotmail site itself are missing them! I can't speak for the N7, as I got that more recently than the phone, but the PCs and laptop all used to get everything (as far as I can be sure) before I got the Salsa - they all were in sync with the Hotmail website's emails.
The only possibility I can currently see is that somehow the Salsa is (selectively) deleting emails from the server, but even then that would require it always to be the first to download them. I suppose that's possible because whilst I usually have one PC on 24/7 I only run Outlook as and when I want to check emails. Hmmm, there's an idea! If I leave Outlook running constantly for a few days (seeing as I get far fewer Hotmails at the weekend) I wonder if it will download from the affected senders before the phone allegedly deletes them? Again, not a solution but possibly a way of confirming whether it really is the phone deleting them.
This is my guess at this problem
1. Have seen what POP does to your account ?, it downloads an email from the server and delete it on the server. That's the reason you cant see them on other devices N7 or your Outlook enabled computer.
2. With IMAP settings, similar to our Gmail app, you can access all you emails from the server even if you delete them from it. Regardless.
A link- http://www1.umn.edu/adcs/guides/email/imapvspop.html
Still not working!
8 emails reached all devices but a further 7 only reached the Salsa. Outlook remained running the entire time.
Times and whether they reached the other devices:
02:28 No
03:24 No
05:02
06:04
06:06
06:11
07:19
07:42
09:04
10:00 No
10:15 No
11:15
12:34 No
12:35 No
12:49 No
Interesting that most (not quite all) "lost" emails were in an uninterrupted time period. Whether that's relevant I don't know after only one day. I'll make a similar list on Monday (rarely get anything on a Sunday).
karanparikh said:
This is my guess at this problem
1. Have seen what POP does to your account ?, it downloads an email from the server and delete it on the server. That's the reason you cant see them on other devices N7 or your Outlook enabled computer.
2. With IMAP settings, similar to our Gmail app, you can access all you emails from the server even if you delete them from it. Regardless.
A link- http://www1.umn.edu/adcs/guides/email/imapvspop.html
Click to expand...
Click to collapse
I see a problem with IMAP settings (unless I'm misinterpreting them) in that deleting an email on the phone would delete it on the server, leaving it unavailable to other devices. I need to be able to access the emails at different times on different devices and be able to delete some emails from the phone without losing them from Outlook.
An example: An email arrives from Paypal to say a payment has gone through. I see that on my phone but don't need to keep it on the phone, so I delete it. But, I do want to save it in a folder in Outlook when I have the chance to get to my PC. If I start Outlook, isn't that email going to be unavailable to download and therefore save?
Incidentally, I tried to follow instructions on setting up a Hotmail address with IMAP (using a secondary account I have) but I get failed authentication messages. Looks like somebody may have had the same issue in the final comments here.
Hotmail, doesn't offer IMAP protocol on Android !!, they use something called an Exchange ActiveSync
Moreover, they have released their version of an application which you can download on the Playstore, I suggest have a test of the application and see if the emails are appearing there.
Droideka77 said:
I see a problem with IMAP settings (unless I'm misinterpreting them) in that deleting an email on the phone would delete it on the server, leaving it unavailable to other devices. I need to be able to access the emails at different times on different devices and be able to delete some emails from the phone without losing them from Outlook.
An example: An email arrives from Paypal to say a payment has gone through. I see that on my phone but don't need to keep it on the phone, so I delete it. But, I do want to save it in a folder in Outlook when I have the chance to get to my PC. If I start Outlook, isn't that email going to be unavailable to download and therefore save?
Incidentally, I tried to follow instructions on setting up a Hotmail address with IMAP (using a secondary account I have) but I get failed authentication messages. Looks like somebody may have had the same issue in the final comments here.
Click to expand...
Click to collapse
Hello,
You just described POP which you are currently using in your Salsa that is, "deleting an email on the phone would delete it on the server, leaving it unavailable to other devices.". That is what POP does. It deletes the email from the server if you delete it from the phone.
No once you delete the Ebay email from your phone it will not be available on the desktop or your N7, thats POP for you.
IMAP on the other hand deletes it from the phone and goes into, IMAP trash in our Gmail account on desktop. So you can view them on any devices running normal/IMAP Gmail. An image for your reference has been attached.
Sorry for being hasty, but XDA doesnt allow post within 2 minutes of each other.
I'll give the app a shot. You wouldn't think it would be so difficult just to access some emails. It's not even that likely I'd want to reply to emails from the phone very often, if at all, I just want to be able to read them when I'm not at the PC and know they'll still be on the PC when I go there.
karanparikh said:
Hello,
You just described POP which you are currently using in your Salsa that is, "deleting an email on the phone would delete it on the server, leaving it unavailable to other devices.". That is what POP does. It deletes the email from the server if you delete it from the phone.
No once you delete the Ebay email from your phone it will not be available on the desktop or your N7, thats POP for you.
IMAP on the other hand deletes it from the phone and goes into, IMAP trash in our Gmail account on desktop. So you can view them on any devices running normal/IMAP Gmail. An image for your reference has been attached.
Sorry for being hasty, but XDA doesnt allow post within 2 minutes of each other.
Click to expand...
Click to collapse
Ok, so the relevant thing is delete versus permanently delete!
I think the confusion I'm feeling is that my non-hotmail accounts in Outlook are all using POP but with the option to leave emails on the server.
Ya sure will do, this problem was precisely the reason the university I went to, shifted from Hotmail/Outlook to Gmail/Outlook. many of the lecturers didn't know the next day where the older mails went !! :laugh:
I just created a draft mail on my Salsa running on the Hotmail account and the same draft mail would not appear on my desktop Hotmail and vice-verse
Attached image is my University account where IMAP is enabled on my Salsa through the normal Mail app, not the Gmail one.
OK, Here [2nd attached] is my Thunderbird settings for IMAP, it clearly shows what do you want to do with the deleted items :highfive::highfive:
I've now installed the hotmail app and I'll allow both it and the standard email app to handle Hotmail for a couple of days or so, just to make sure they are in sync with each other. If they are, I'll delete Hotmail from the email app and see if I then retain all emails in Outlook or if the problem continues.
I actually got several Hotmails today so I was able to catalogue the success (or otherwise of the Hotmail app when still accessing Hotmail through the default email app too). Times of all Hotmails received, and whether Outlook or my Nexus & also received them:
("x" means in Hotmail app. "no" means not in Outlook, Hotmail.com or Nexus 7)
00:27 no
00:40 no
02:35 x
02:40 x
05:17 no
06:04 x
07:02 no
08:04 x
08:20 no
09:17 no
09:35 x
10:07 x
10:19 x
10:33 x
11:44 x
13:43 x
So in summary, both the email app and Hotmail app receive all the Hotmails whilst the same emails are missing from both Outlook and the N7. Not really the result I would have hoped for as it would appear that removing Hotmail from the email app and just using the Hotmail app would still end up with me losing emails in Outlook & N7. (I wanted to see an "x" next to all times above).
The next step (after forwarding any "Salsa-only" Hotmails of importance to my other devices*) will be to delete Hotmail from the email app and see how that affects things. It may be that I still have the same issue if the Hotmail app still gets emails which are missing elsewhere and I have to re-think how to get Hotmail on my Salsa without losing emails on other devices.
*Sending from Hotmail on the Salsa to the same Hotmail address, it still doesn't reach any device including
the Salsa (though I know sometimes it can take a while doing that so maybe it will get there eventually). Sending to a non-Hotmail address works as soon as I check Outlook.
I'll update after I've received enough emails tomorrow to see what's happening.
Still no positive progress. After deleting Hotmail from the email app and continuing with the Hotmail app on the Salsa, here are the results up to lunchtime today:
10/12:
(Deleted Hotmail from Salsa's email app before any emails rec'd today)
("x" means in Hotmail app. "no" means not in Outlook, N7 or Hotmail.com)
02:52 x
02:56 x
08:53 x
09:04 x
10:08 x
10:14 x
10:42 x no
10:43 x
10:48 x no
11:23 x
12:08 x
So, as you can see, the Salsa still seems able to prevent my other devices receiving some emails and permanently deleting them from the server - remember, they are not even recoverable from the Hotmail deleted items using their recovery tool.
Droideka77 said:
Still no positive progress. After deleting Hotmail from the email app and continuing with the Hotmail app on the Salsa, here are the results up to lunchtime today:
10/12:
(Deleted Hotmail from Salsa's email app before any emails rec'd today)
("x" means in Hotmail app. "no" means not in Outlook, N7 or Hotmail.com)
02:52 x
02:56 x
08:53 x
09:04 x
10:08 x
10:14 x
10:42 x no
10:43 x
10:48 x no
11:23 x
12:08 x
So, as you can see, the Salsa still seems able to prevent my other devices receiving some emails and permanently deleting them from the server - remember, they are not even recoverable from the Hotmail deleted items using their recovery tool.
Click to expand...
Click to collapse
i really don't know what to to say then....this is probably why i don't use Hotmail much anymore, gmail is taking over lol

[Q] Exchange Email Device ID Change

Hello,
I am hoping someone can help me out. I have my work email setup on my phone using their webmail address. If I use the standard address, i am required to have Maas360 installed, which is not an option with me being rooted. Anyways, if I have the email program I use, which is either Nine or Mail Wise, setup for ActiveSync, my business server will catch it and block me. So, I have to setup the email app to scan for new emails every X minutes.
The problem I am running into, is I did not know that I had to have ActiveSync turned off, so now my device is banned when using Nine mail. So, I tried the same with Mail Wise, and got banned again. Now, on my third app, AquaMail, I have realized the problem, and its working great. However, I would prefer to use Nine mail. When trying to go back into Nine and recreate my account, i get an error that my device is blocked. I get the same error on Mail Wise. Both list a different Device ID. NineXXXXXXX and MailWiseXXXXXXXX. Is there a way to change this ID? I tried creating a new ID in Titanium Backup and that didn't change the IDs in the mail apps.
Thanks to anyone who can help!

Categories

Resources