Hey guys, I've noticed a weird bug with stock 4.2.1 on my Nexus 4, and was wondering if anyone is experiencing the same thing. If not, then perhaps it is the hardware and not the software, but the nature of this bug has lead me to believe it is software-related.
Let me first say, right off the bat, that I have had no other issues with my phone, and that when I play games or watch movies, the volume is loud, clear, crisp--just all around excellent. However, when I use the speakerphone on a call, it seems to be... quieter than everything else. So I tried playing around with it, and discovered something interesting.
The next time you're in a call, put it on speakerphone. Note how loud it sounds to you. Then, turn the volume down one notch, and then put it back up to the max volume again (I've only experimented with it being at max already, then turning it down one notch, and then back up).
Does it sound WAY louder? And does it sound distorted, almost overblown? Why would it be like that during a call, and why would adjusting the volume down and then back up again have such a result if it was NOT software related? And, furthermore, why would it be blown out and distorted here where as for everything else it sounds superb?
Let me know your thoughts--maybe I need to RMA? I got this one at T-Mobile (I didn't have to pay the equipment installment due to my current plan, so it was cheaper to buy it @ $200 from them).
Thanks!
Same Here .. I believed it was the only with this problem since no one had said.
I think is Software Issue.
Yeah I noticed that no one had mentioned this, but I believe if it's software then it must be affecting everyone. At least, it should be affecting stock users. I guess I noticed this sooner because I use speaker phone when I'm driving in the car, since my ragtag bluetooth receiver that outputs through a tape that's plugged into it and inserted into the tape deck only transmits music and notifications, not calls--for some reason--over the car speakers. Just got sick of plugging into the phones headphone jack every time I got in and out of the car! lol
Check this out
http://forum.xda-developers.com/showthread.php?t=2024226
munchy_cool said:
Check this out
http://forum.xda-developers.com/showthread.php?t=2024226
Click to expand...
Click to collapse
See but mine doesn't crackle or do any of that stuff during calls or anything else. And it's not blown out sounding during anything other than calls where I have lowered the volume and then put it back up to max right after. I don't think the problem is the same as it is here, it just seems similar, for sure.
Also, when not on speaker phone, the in call volume is perfect and without issue. It's limited to specifically what I mentioned in the original post.
Thanks for the reply, but I'm talking about it being overtly loud and only being so when adjusting the volume down and back up to max, and that prior to that, the volume is just a bit on the quiet side at the maximum. Not crackling/popping/etc!
cool..sorry about that.
Exact same situation with me.little buzz while on call nothing else.
Sent from my Nexus 4 using xda app-developers app
[delete]
munchy_cool said:
cool..sorry about that.
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No problem! Appreciate the attempted help =]
Related
Does anyone else think that the phone speaker is quiet when you're talking to someone? Is plenty loud on speaker phone and during a movie but the in call volume is really quiet even at the max.
I noticed this too. I was wondering if maybe I was just holding it wrong because I noticed that if I held the phone a tad lower on my ear than normal, it was louder. I might just not be used to the premium size yet.
Any idea if this is software or hardware related? I'm thinking software because the music/video volume works just fine.
I'm having the same issue as well. I can barely hear people on the phone an ng i have to use speaker phone to hear them.
It's software. You can adjust the volumes accordingly in mixer_path.xml in /etc/
Sent from my Nexus 6 using Tapatalk
I think it gets loud and I'm a musician (aka deaf to a degree). I did notice the speaker phone only uses the top speaker though. Though it's plenty loud too
Anyone else with this problem. Mine is less than normal at the highest volume. Not sure if I should replace, my x2014 is loud! Have to have decent volume at my age
Sent from my Nexus 6 using Tapatalk
HD Voice
People still make phone calls?
Is this a case of HD Voice?
zephiK said:
It's software. You can adjust the volumes accordingly in mixer_path.xml in /etc/
Sent from my Nexus 6 using Tapatalk
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Never modified the volume before, are there specific values I need to use? Also I'm guessing I need root to do this?
I actually factory reset mine/unencrypted it and the sound in call actually sounds normal. Kinda odd.
Me either! my phone speaker is so low when start calling someone even in highest volume. Any possible fix ??
goal139 said:
Me either! my phone speaker is so low when start calling someone even in highest volume. Any possible fix ??
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I would also like to know if this is possible to fix this issue.
i'm experiencing the same behaviors on my AT&T N6 (rooted/decrypted). i'm waiting for my 64GB version from T-Mobile to see if it's my phone. it would be nice if this could be addressed via updates to the mixer_path.xml.
I have the T-Mobile 64GB (Root/Encrypted), volume low as well,
I use volume+ (pay version), still low.
32 gb Google Play version here, and I can confirm that my earpiece volume is extremely low on max.
IIRC this should be fixable via a custom kernel.
My At&t version is very low as well. I thought it would be loud considering the speakers. I hope there is a update soon.
Does anyone else have a slight crackle noticeable at high volume while playing songs or loud noises? Its a slight crackle and you can tell the sound is not as pure as it should be. Put a song on YouTube full blast and see if you can notice any little crackle, you might notice sound is not butter smooth....
I have a crackle on the bottom speaker with the stock ringtone. i posted about it on here, but noone responded
I have the same issue with the volume is all the way up. But if I lower the volume a little it's good. This phone is crazy loud
a software update can fix that.........
mr pnut said:
a software update can fix that.........
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Click to collapse
If it does it will just limit the max volume.
Yea it sounds like a software blip actually. The sound isnt like a rattle from an unseated or blown speaker its strange. I wonder why no one else hasnt brought this up...
I had issues the first day but none recently... Maybe they just need to break in
Yea if i blownin the top speaker while its playing it crackles loke crazy. Not that you shoukd do that. I did very lightly. The bottom speaker does not. Might have to rma.
Happens in top speaker for me as well. I notice it particularly well with the second half of the ringtone/notification sound, "Ganymede." Should we ask for a replacement?
shadrage said:
Happens in top speaker for me as well. I notice it particularly well with the second half of the ringtone/notification sound, "Ganymede." Should we ask for a replacement?
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I'm not sure.. I wish I had another nexus to compare it too... Since we have a month ill wait until I can somehow get to test another. Ill post back.
NightSkyCode said:
I'm not sure.. I wish I had another nexus to compare it too... Since we have a month ill wait until I can somehow get to test another. Ill post back.
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This has to be an audio bug. I have also noticed it on my ATT Model. I have also noticed that the ringer volume drops dramatically when receiving calls. It is also hard to hear the person on the other unless the phone is held close to the ear.
Been having the same issue. It seems to mainly happen at the beginning of some notification sounds, almost like it has trouble initializing the sound on command.
I noticed this when I was playing a game, after muting all sounds, it sounds like the speaker is still active and produces noise. Its more of a hum than a crackle, for me at least. I I'm pretty sure its a software issue and not a hardware.
jazzstatic2 said:
This has to be an audio bug. I have also noticed it on my ATT Model. I have also noticed that the ringer volume drops dramatically when receiving calls. It is also hard to hear the person on the other unless the phone is held close to the ear.
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With regards to the popping/crackling/buzzing that I posted earlier in this thread (I think on the last page to be exact; also this may be different from what you're describing), I have confirmed via a replacement device that I just received today that it was a hardware defect, NOT a software defect. There is no popping/crackling/buzzing or anything like that with the new one, and I even held them side by side and did a comparison for another person just to make sure I'm not crazy haha (though it was pretty apparent when the new one didn't exhibit the problem I was hearing with the first one). On a side note, the screen on the new one looks like it has better whites (I didn't have a problem with the other screen, and it looked just fine to me, but side by side you can see a difference and I guess I got a two for one on this by doing the exchange!)
And finally, I didn't have to update the replacement out of the box like I did the first phone, which means they're now shipping phones that already have the latest update applied to them. Just thought I'd check back to let you all know that if you do have this issue, you SHOULD RMA/exchange it for a new one, because it is NOT a software glitch if you have the same issues that I described previously.
Hope this helps =]
shadrage said:
With regards to the popping/crackling/buzzing that I posted earlier in this thread (I think on the last page to be exact; also this may be different from what you're describing), I have confirmed via a replacement device that I just received today that it was a hardware defect, NOT a software defect. There is no popping/crackling/buzzing or anything like that with the new one, and I even held them side by side and did a comparison for another person just to make sure I'm not crazy haha (though it was pretty apparent when the new one didn't exhibit the problem I was hearing with the first one). On a side note, the screen on the new one looks like it has better whites (I didn't have a problem with the other screen, and it looked just fine to me, but side by side you can see a difference and I guess I got a two for one on this by doing the exchange!)
And finally, I didn't have to update the replacement out of the box like I did the first phone, which means they're now shipping phones that already have the latest update applied to them. Just thought I'd check back to let you all know that if you do have this issue, you SHOULD RMA/exchange it for a new one, because it is NOT a software glitch if you have the same issues that I described previously.
Hope this helps =]
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Yes it does help, thanks! Im going to rma mine monday and post back with my results also.
I first noticed a problem with my speakers when I made my first call. My nexus 5 always had great call quality but my friend sounded so hollow and not at all as clear as on the 5.
Then I tried sounds, music. It definitely has a noticeable 'peak' and high and low notes flatten and rattle. Is this what you all are experiencing?
Sent from my Nexus 6
Anyone noticing issues with WhatsApp? I can't seem to hear the conversation tone while I'm chatting. The notification rings just fine, it's just the conversation tone. I've factory reset, but made no difference. Any help will be appreciated.
hey all, i definitely have crackle on the bottom speaker. i do not have any issues with the top. I hear it with notifications as well as music. Here is a good test YouTube video that i am using to see if anyone can compare. I have to hit the vol rocker down 7 times from full volume to get crackling to go away.
I've contacted Google (i purchased through Google Play Store) and they are shipping out a replacement saying this should not happen.
Here are the steps they had me take to test the device.
1) make sure Bluetooth was off
2) check the volume settings for all types of notifications (ringtone, alerts, alarm...)
3) reboot into safe mode and see if it still persists
---> to boot into safe mode, hold the power button like u are going to turn the phone off, when the "Power off" option pops up on screen, long press it and it will ask if you;d like to boot into safe mode. THIS ONLY LETS STOCK APPS TO RUN, thats why i used youtube for the example.
4) factory reset(they asked how i did it, i did it normally through the system settings)
After this, the rep explained that this was the first time she heard of the issue and the replacement device shouldn't have any speaker issues.
I also asked if it will be a new device and she said yes, no refurbishes. If the issue happens again, she mentioned to call back in and they will replace it no problem. Hopefully this first replacement won't have the same problem, but i love the phone so much that im willing to have them ship multiple out until i get a good one.
hope this helps!!
EDIT: forgot to mention, they put a hold on your credit card for up to 7 days until they receive the device back. You SHOULD choose next day shipping as that will be part of the hold and your card will NOT get charged for any extra shipping charges.
Wish me luck!!!
here is a quick youtube video i made comparing a faulty device and a working device
pay attention to the "dings" in the beginning of each part of the video, you may have to watch it a couple times to hear the difference - to me its noticeable right away. The first 3-4 seconds of the video sounds fuzzy/crackly... The same "dings" around 7 seconds are not fuzzy or crackly at all.... there you have it folks, Hardware defect!
Same issue here
Tried factory reset etc, still same volume lowering amd crackling
Hi all, I know that I mentioned this in my other thread, but I thought that it should get more visibility. In short, my earpiece volume is extremely low, even when in-call volume is at maximum. It's almost inaudible, even in a quiet room.
I recently found an open tracker for this Issue:
https://code.google.com/p/android/issues/detail?id=80817
I'd recommend that anyone affected star this, so it gets addressed pronto.
dabomb224 said:
Hi all, I know that I mentioned this in my other thread, but I thought that it should get more visibility. In short, my earpiece volume is extremely low, even when in-call volume is at maximum. It's almost inaudible, even in a quiet room.
I recently found an open tracker for this Issue:
https://code.google.com/p/android/issues/detail?id=80817
I'd recommend that anyone affected star this, so it gets addressed pronto.
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Click to collapse
FWIW, my ear speaker actually seems loud. Had to turn it down. Never had a Nexus device that had to be turned down. I'm still on LNX07M.
Interesting. I don't know if it's related, but I updated to the latest OTA. Hope it's not a hardware issue, as this is definitely not just a little low. It's like a whisper.
Speakerphone is booming though, so hurray for front facing speakers, I guess.
Thank you for sharing the open tracker
Mine was doing this also. What fixed it for me (not sure if this was a coincidence or not) but I turned on the speakerphone will in a call turned volume all the way down, turned off speaker phone and turned phone all the way down then up. Works loud and clear now. Strange though
add my feedback as well.
added feedback too
Bump for other experiencing this.
jmill75 said:
Mine was doing this also. What fixed it for me (not sure if this was a coincidence or not) but I turned on the speakerphone will in a call turned volume all the way down, turned off speaker phone and turned phone all the way down then up. Works loud and clear now. Strange though
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Click to collapse
While the speakers are insanely loud which is good! I am having the same issue with the low volume while in call. I'll give this a try and report back.
Any luck with this working? And if so, is it a permanent fix?
dabomb224 said:
Any luck with this working? And if so, is it a permanent fix?
Click to expand...
Click to collapse
+1 I hope this issue get fixed asap
dabomb224 said:
Hi all, I know that I mentioned this in my other thread, but I thought that it should get more visibility. In short, my earpiece volume is extremely low, even when in-call volume is at maximum. It's almost inaudible, even in a quiet room.
I recently found an open tracker for this Issue:
https://code.google.com/p/android/issues/detail?id=80817
I'd recommend that anyone affected star this, so it gets addressed pronto.
Click to expand...
Click to collapse
I thought I had this issue until I realized I was not putting my ear over the speaker correctly. I'm coming from the N5 so with this larger phone you have to slide it closer out to your forehead. Try again to align it better.
Similar issue here.
Though in my case, the earpiece is lower in all situations. When watching a video the earpiece will be lower than the bottom speaker. Testing each one individually yields the same results no matter which orientation of the device (left channel right channel test).
Sent from my Nexus 6
Same problem here on a 64 gb from T-Mobile.
Sent from my Nexus 6 using XDA Free mobile app
I find the volume on the earpiece best when you treat the front facing camera as the earpiece.
Use it on my right ear and it feels weird, use it on the left ear, then it's perfect.
I know this isn't a solution, but if this helps, why not.
Sent from my Nexus 6 using XDA Free mobile app
After reading this post I realized after having my Nexus 6 almost two weeks, I've still haven't used the phone...
I made a test call, and my earpiece is of adequate volume I actually had to turn it down a little.
BAD MOTO!!
first , its the most expensive nexus device and now the bug is in the MAIN reason phones exist!!
VERY Low ear piece volume, i gifted this phone to my dad and now i am getting it back coz he cant hear a thing, and is fed up of this phone :/ ... this has got to be the priority... i am side loading the OTA and updating to 5.0.1, will let you know if this fixes anything but just wanted to BUMP this tread its a major problem:crying:
I'm on 5.01 and the volume in the earpiece is still low. I mean I can hear it but if I turn it down past half you don't hear anything.
Same problem. Pretty ridiculous.
Just checking in, same issue here. I've tried to make sure I have the earpiece centered over my ear but I have to have the volume on MAX to hear it and even then, it's just not loud enough.
In fact, I've been putting the phone on speaker and turning it down and using it like the if I have any background noise in the room because I just can't hear on it.
My Samsung Galaxy S3 was MUCH louder.
Hi, I just got my Nexus 6 that I purchased from eBay, everything is ok but the call volume, while it's pretty clear, I think it's too low compared to other phones, I'm not sure if I'm crazy or someone else has noticed that? I tried the speakers for music and they are loud, again, it might just me, but I wanted to double check if someone has noticed that, and if it's something normal for this phone, thanks!
saman0suke1 said:
Hi, I just got my Nexus 6 that I purchased from eBay, everything is ok but the call volume, while it's pretty clear, I think it's too low compared to other phones, I'm not sure if I'm crazy or someone else has noticed that? I tried the speakers for music and they are loud, again, it might just me, but I wanted to double check if someone has noticed that, and if it's something normal for this phone, thanks!
Click to expand...
Click to collapse
Try this.
1. Make sure the system volume is all the way up as well as the phone earpiece volume.
Get an app the controls all volumes and you'll see it there along with media , alarm etc.
This happened to me but once i raised system and phone it was fine.
Also note that you must practice placing ear in perfect earpiece speaker position lol.
Let me know if it worked that was my problem.
saman0suke1 said:
Hi, I just got my Nexus 6 that I purchased from eBay, everything is ok but the call volume, while it's pretty clear, I think it's too low compared to other phones, I'm not sure if I'm crazy or someone else has noticed that? I tried the speakers for music and they are loud, again, it might just me, but I wanted to double check if someone has noticed that, and if it's something normal for this phone, thanks!
Click to expand...
Click to collapse
Ditto. My phone volume way too low for in call - either with built-in earpiece or a wired headset.
Nothing I've found brings it up.
Speakers for media/notification is very good&loud, but speaker for in-call (using as a true speakerphone, not trying to use speakerphone mode as earpiece) and ringing is inadequate.
relaxable said:
Ditto. My phone volume way too low for in call - either with built-in earpiece or a wired headset.
Nothing I've found brings it up.
Speakers for media/notification is very good&loud, but speaker for in-call (using as a true speakerphone, not trying to use speakerphone mode as earpiece) and ringing is inadequate.
Click to expand...
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Believe that with update to 5.01 that is going to fix the problem, hope so, I believe that I read it somewhere. I really want to know what are all the fixes for the new version 5.01
BTW, I have Volume Ace download it from play store and see if you got all volume up
Good luck !
Ok guys so I am having some terrible speaker issues on my nexus 6. Unlike the usual volume dropping at low battery, my nexus 6's speaker sounds like its at 20% even at full battery. My volume is 100% in sounds for everything (media, ringtone, alarms and notifications) but whenever I play anything via my speaker in play music, youtube, mx player etc, my phone will be fully charged but the sound from the speakers will be only 20% instead of the 100%.
Currently I am running the stock 6.0.1 unrooted. And yes I have already reflashed the stock rom twice already. I even rooted my phone again, and tried to manually boost the speakers via file and by editing the speaker file, but that also didn't help.
Any help would be appreciated guys.
You could try 'volume control plus' of Firestorm apps.
Hi. I also had the same problem. Usually this progresses to ultimate failure of the speaker. The top speaker is usually the victim. There are some discussions here http://forum.xda-developers.com/nexus-6/general/curious-speaker-volume-lowering-issue-t3136759 and here https://productforums.google.com/forum/#!topic/nexus/84nSaI1Btxc but i suggest you get ready to do an RMA or do a hardware (speaker) replacement. I actually did the replacement and now things work well. All the best.
kennethwendo said:
Hi. I also had the same problem. Usually this progresses to ultimate failure of the speaker. The top speaker is usually the victim. There are some discussions here http://forum.xda-developers.com/nexus-6/general/curious-speaker-volume-lowering-issue-t3136759 and here https://productforums.google.com/forum/#!topic/nexus/84nSaI1Btxc but i suggest you get ready to do an RMA or do a hardware (speaker) replacement. I actually did the replacement and now things work well. All the best.
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So you mean to say that its an hardware issue and my only solution is to get the speaker replaced?
therazrguy said:
So you mean to say that its an hardware issue and my only solution is to get the speaker replaced?
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I mean to say that there is plenty of discussions about it and some people have tried many solutions; what worked for me, in the end, is a hardware replacement. I suggest if you have warranty to use it. If you don't have warranty then possible hardware replacement is eminent.
I have a similar issue (or maybe the same). When playing music and turning the volume all the way up, the speaker volume automatically decreases. It's as if the phone is protecting the speakers. There's no setting I can find to prevent this. When I either have external speakers or headphones plugged into the headphone jack, or when using bluetooth, the volume is fine at 100%. It's a very frustrating problem and I just haven't had the time to scour through these forums for possible solutions, so I'm glad this was a new post.
I downloaded the beats audio mod and fixed the problem for me
Sent from my Nexus 6 using XDA-Developers mobile app
kennethwendo said:
Hi. I also had the same problem. Usually this progresses to ultimate failure of the speaker. The top speaker is usually the victim. There are some discussions here http://forum.xda-developers.com/nexus-6/general/curious-speaker-volume-lowering-issue-t3136759 and here https://productforums.google.com/forum/#!topic/nexus/84nSaI1Btxc but i suggest you get ready to do an RMA or do a hardware (speaker) replacement. I actually did the replacement and now things work well. All the best.
Click to expand...
Click to collapse
therazrguy said:
So you mean to say that its an hardware issue and my only solution is to get the speaker replaced?
Click to expand...
Click to collapse
kennethwendo said:
I mean to say that there is plenty of discussions about it and some people have tried many solutions; what worked for me, in the end, is a hardware replacement. I suggest if you have warranty to use it. If you don't have warranty then possible hardware replacement is eminent.
Click to expand...
Click to collapse
tempsaint said:
I have a similar issue (or maybe the same). When playing music and turning the volume all the way up, the speaker volume automatically decreases. It's as if the phone is protecting the speakers. There's no setting I can find to prevent this. When I either have external speakers or headphones plugged into the headphone jack, or when using bluetooth, the volume is fine at 100%. It's a very frustrating problem and I just haven't had the time to scour through these forums for possible solutions, so I'm glad this was a new post.
Click to expand...
Click to collapse
If this is what I think it is, it is not a hardware issue. Myself and others have posted in the past regarding this. Nexus 6 purchased in February brand new, started seeing this issue in March. Very similar. But for me volume would be stable at a certain level, normally below half, then when increasing the sound, seconds or minutes later it would decrease by itself and pressing the volume up would not do anything. Had this issue with a custom ROM and no audio mods as well as using V4A and Arise sound mod. Have yet to pin point what it is.
christianpeso said:
If this is what I think it is, it is not a hardware issue. Myself and others have posted in the past regarding this. Nexus 6 purchased in February brand new, started seeing this issue in March. Very similar. But for me volume would be stable at a certain level, normally below half, then when increasing the sound, seconds or minutes later it would decrease by itself and pressing the volume up would not do anything. Had this issue with a custom ROM and no audio mods as well as using V4A and Arise sound mod. Have yet to pin point what it is.
Click to expand...
Click to collapse
This is exactly what my Nexus 6 does. And, at this point I'm just glad it's not just my device. I bought the device used on Swappa and tested pretty much everything but didn't really notice this issue until a month or so later. I was wondering if I got a partially defective device. But it sounds like I didn't.
I have the same problem as most of your descriptions . it occurs at all battery levels. Speakers sounds fine no crack or pop. Top & Bottom for about 2 or 3 seconds, volume auto changes to about 40% of max. the power amplifier(s) may be the culpert here?
I been reading all over the net , Xda, Android police, Android Central & other's with N6 & some Sammy's having the same problems.
Hard to believe that there isn't a definitive answer? & to think,we were lucky enough to buy the N6? :crying: