[Q] Unlocked Samsung Captivate won't download MMS, even with the carrier correct APN, - Captivate Q&A, Help & Troubleshooting

Hello,
I have a Samsung i896 Captivate, which was originally with Rogers. I purchased it from a cell store second hand and unlocked. I am with Virgin Mobile. I have spoken to them about my issue that the MMS will not download. They say they're down loading but then never finish and eventually expire. Even as I added the APN according to the instructions from VIrgin, nothing has changed. Still not down loading MMS. They say that because the phone was not originally with Virgin they can't do anything about it. Is there anything I can do to get my MMS downloading even with my unlocked phone??? Please help and thank you for reading.

ElleJay2013 said:
Hello,
I have a Samsung i896 Captivate, which was originally with Rogers. I purchased it from a cell store second hand and unlocked. I am with Virgin Mobile. I have spoken to them about my issue that the MMS will not download. They say they're down loading but then never finish and eventually expire. Even as I added the APN according to the instructions from VIrgin, nothing has changed. Still not down loading MMS. They say that because the phone was not originally with Virgin they can't do anything about it. Is there anything I can do to get my MMS downloading even with my unlocked phone??? Please help and thank you for reading.
Click to expand...
Click to collapse
When you entered your APN, did you delete all the others first?
Being unlocked doesn't change much other than you can use it on any carrier. Did you check with them to see if they locked your MMS?
Also, MMS can only be downloaded on data (can't use wifi).
Sent from my SGH-I897 using xda app-developers app

BWolf56 said:
When you entered your APN, did you delete all the others first?
Being unlocked doesn't change much other than you can use it on any carrier. Did you check with them to see if they locked your MMS?
Also, MMS can only be downloaded on data (can't use wifi).
Sent from my SGH-I897 using xda app-developers app
Click to expand...
Click to collapse
Thank you for your reply BWolf56! So I haven't checked with Rogers to see if they lock their MMS as they are not my carrier. (they were the original phone owners carrier) If I call them do you think they'll assist me even if I am not thier client?
When I entered the APN there were no previous APN entered so none to delete.
I turned off the Wifi and then turned my phone on and off, just to see if that made a difference...I don't even know what to expect will happen if I do find a fix. Will my pending (NOT expired) MMS be able to be down loaded?
Would you have any other suggestions as to how to fix this problem? I really want to receive these messages before they expire and am getting kind of desperate. Thanks again.

ElleJay2013 said:
Thank you for your reply BWolf56! So I haven't checked with Rogers to see if they lock their MMS as they are not my carrier. (they were the original phone owners carrier) If I call them do you think they'll assist me even if I am not thier client?
When I entered the APN there were no previous APN entered so none to delete.
I turned off the Wifi and then turned my phone on and off, just to see if that made a difference...I don't even know what to expect will happen if I do find a fix. Will my pending (NOT expired) MMS be able to be down loaded?
Would you have any other suggestions as to how to fix this problem? I really want to receive these messages before they expire and am getting kind of desperate. Thanks again.
Click to expand...
Click to collapse
Locked MMS would come from your current carrier so you would have to ask them.
Although, if you were on Wifi this entire time, it's normal it didn't work. As I mentioned earlier, you need to be on your data (3G/H) to download MMS. You should be able to redownload the pending ones, just hold over the MMS and hit redownload.

ElleJay2013 said:
Thank you for your reply BWolf56! So I haven't checked with Rogers to see if they lock their MMS as they are not my carrier. (they were the original phone owners carrier) If I call them do you think they'll assist me even if I am not thier client?
When I entered the APN there were no previous APN entered so none to delete.
I turned off the Wifi and then turned my phone on and off, just to see if that made a difference...I don't even know what to expect will happen if I do find a fix. Will my pending (NOT expired) MMS be able to be down loaded?
Would you have any other suggestions as to how to fix this problem? I really want to receive these messages before they expire and am getting kind of desperate. Thanks again.
Click to expand...
Click to collapse
Out of curiosity, did you set two APN's? By the looks of it, there are two for Virgin - one for default and one for mms. I had the worst time doing a Rogers apn setup and eventually had to go to the default one and put default,text,mms,...etc for the type. Virgin might work the same. If you already have figured your problem out, then sorry for a late reply.

Rogers APNs
norm182 said:
Out of curiosity, did you set two APN's? By the looks of it, there are two for Virgin - one for default and one for mms. I had the worst time doing a Rogers apn setup and eventually had to go to the default one and put default,text,mms,...etc for the type. Virgin might work the same. If you already have figured your problem out, then sorry for a late reply.
Click to expand...
Click to collapse
There should be 2 APNs indeed: Rogers' look like this:
Main APN:
Name: Roger #1
APN: internet.com
MCC: 302
MNC: 720
APN type: default,supl,mms
APN protocol: IPv4
Bearer: Unspecified
Leave everything else as is.
MMS APN:
Name: Rogers MMS
APN: rogers-core-appl1.apn
MMSC: http://mms.gprs.rogers.com
MMS proxy: 10.128.1.69
MMS port: 80
MCC: 302
MNC: 720
APN type: mms
APN protocol: IPv4
Bearer: Unspecified
Leave everything else as is.
There's also a LTE one and couple others but aren't needed on our phone.
So yeah, Virgin should have something similar to those. And of course, gotta be on data (3G)

Let's hope that's all it is, I couldn't help but notice that the reference was "APN" instead of "APN's". I'm just finishing work on a Captivate and happen to have a Virgin acct so I'll try it shortly and see

Oh my. I am so sorry, I didnt even get close to trying my virgin acct on the captivate I was working on. The customer was hovering to get it back, so sorry for misleading. How did you make out ElleJay? did you finally get your unit going?

BWolf56 said:
There should be 2 APNs indeed: Rogers' look like this:
Main APN:
Name: Roger #1
APN: internet.com
MCC: 302
MNC: 720
APN type: default,supl,mms
APN protocol: IPv4
Bearer: Unspecified
Leave everything else as is.
MMS APN:
Name: Rogers MMS
APN: rogers-core-appl1.apn
MMSC: http://mms.gprs.rogers.com
MMS proxy: 10.128.1.69
MMS port: 80
MCC: 302
MNC: 720
APN type: mms
APN protocol: IPv4
Bearer: Unspecified
Leave everything else as is.
There's also a LTE one and couple others but aren't needed on our phone.
So yeah, Virgin should have something similar to those. And of course, gotta be on data (3G)
Click to expand...
Click to collapse
i had a similar problem a few months back and sporadically since. i talked to rogers and was advised to go into apn type and edit it to say - internet,mms instead or default,supl,mms
try it and exit then go back in and make sure it stuck. for some reason it takes more than one try sometimes.
hope that helps

Remember, they bought with rogers as original, but are trying to setup virgin...but yeah, the overall consencus is that they may be missing an apn setting and "of course, gotta be on data (3g)" lol. Now just more concerned as to whether its up and running.

Related

*SOLVED* Can't get any 3G Signal

I un-rooted my phone, re-rooted it and flashed back to CM 3.9.1 and I can now get 3G just fine. Although I'm still unsure what caused this to happen in the first place. I really hope it's not hardware based...
Anyway, working again now!
Hello Everyone!
For the past 2 days I've been having problems with getting a 3G Signal. Whenever the phone is set to use 3G networks, there will be no signal.
But once I switch to "use 2G only" I can connect to Edge just fine.
I've experienced this problem before a month ago or so, and it went away, but I'd like to know if anyone else has had this happen before and knows how to fix it.
P.s. I'm in a 3G area so I should be getting 3G 100% of the time.
Thanks
EDIT: I'm on Cyanogen 3.6.8.1 and T-Mobile Germany. Switched to other Rom but the problem persists, So it's not an issue with the Rom.
Click to expand...
Click to collapse
Take a look in your APN list.
What's in there??
Mikey1022 said:
Take a look in your APN list.
What's in there??
Click to expand...
Click to collapse
Already did that. Only one provider is listed in the APN list.
T-Mobile D (the one I use).
Did you actually go into that apn and check the settings to see if they are correct?
Seems like you are on CM 3.6.5???
I went into mine and the detailed apn settings where incorrect, even though the apn was T-Mobile (USA)
Mikey1022 said:
Did you actually go into that apn and check the settings to see if they are correct?
Seems like you are on CM 3.6.5???
I went into mine and the detailed apn settings where incorrect, even though the apn was T-Mobile (USA)
Click to expand...
Click to collapse
I'm actually using CM 3.6.8.1 and I did check the settings and they seem fine to me...
Name: T-Mobile D
APN: internet.t-mobile
Proxy: none
Port: none
Username: t-mobile
Password: tm
Server: *
MMSC: http://mms.t-mobile.de/servlets/mms
MMS-Proxy: 172.028.023.131
MMS-Port: 8008
MCC: 262
MNC: 01
APN-Type: none
Not sure what the problem could be
Shouldn't T-Mobile settings look like this:
For USA
APN: wap.voicestream.com or internet2.voicestream.com
User Name And Password: guest (for the 2nd APN only) leave in blank
Timeout: 15 minutes
Primary gateway IP: 216.155.165.50
Port: 8080
Secondary gateway IP: 216.155.165.50
Port: 8080
MMS Mmsc Server: http://216.155.174.84/servlets/mms
Proxy: 216.155.165.050:8080
Click to expand...
Click to collapse
For Germany:
German Networks
T-Mobile
T-Mobile (contracts: Complete S, M, L, XL)
APN: smartsites.t-mobile
user: t-mobile
passwort: tm
all other contracts: APN: internet.t-mobile
Username: tm
Password: tm
Click to expand...
Click to collapse
Mikey1022 said:
Shouldn't T-Mobile settings look like this:
For USA
For Germany:
Click to expand...
Click to collapse
My Current Plan is the Max Flat S with the web'n'walk Handy Flat
Messing around with the settings, I'll report back.
Im going by this:
Carrier_APN_Settings
Mikey1022 said:
Im going by this:
Carrier_APN_Settings
Click to expand...
Click to collapse
Tried them both, and it's not working
Weird thing is, sometimes I can't get a signal at all, not even EDGE. I'm puzzled...
I just flashed CM 3.9.1 today and noticed that for a few seconds I was able to get 3G, it then went away to having no signal at all...Could there be a problem with the hardware?
But that seems very unlikely to me since this happened out of nowhere, and the phone never took any physical damage.

STRAIGHT TALK SIM APN SETTINGS (AT&T BASED, NOT T-Mobile)

I know this thread is old as hell, but to new users who are considering going with Straight Talk (ST), I suggest you do it. Its way cheaper than AT&T and you still get their coverage and not to mention unlimited data**. You can get the Straight Talk SIM card via their Bring Your Own Phone (BYOP) program. You can get it at their website.
**You get unlimited data as long as you don't abuse your data connection.
Oh and if you are having trouble trying to get data/mms working on your cappy with ST, here are the APN settings.
1. Download APN Back up/ restore from the Play Store
Name: ST (or whatever you want)
APN: att.mvno
Proxy: proxy.mvno.tracfone.com
Port: 80
Username: Not set
Password: Not set
Server: Not set
MMSC: http:// mmsc. cingular. com (no spaces)
MMSC proxy: 66.209.11.33
MMS port: 80
MCC: 310
MNC: 410
Authentication Type: Not set
APN type: default,supl,mms
APN protocol: IPv4
Bearer: Not specified
I use this with Froyo, Gingerbread, and ICS. It works perfectly!
Cheers and let me know if this helps you out.
UPDATE: 06302014
ST ATT 4G LTE APNs
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Stay under 2gb month 100mb a day and they will not call you! Get on Howard forums to straight talk sub forum to learn more about the BYOD Sims
Sent from my SGH-I897 using xda premium
Re:ST
I just got a Samsung sch-i727 put in ST sim and reloaded it since I had let it expire. Set apn up and I am now getting hspa+ expanded 4g signal. Fastest speed so far is 3.5mb. I highly recommend.
so I've got the n9000 Note.. and under APN type I don't have the option for default,supl,mms... just internet+mms, Internet and MMS. ?
tri0xinn said:
so I've got the n9000 Note.. and under APN type I don't have the option for default,supl,mms... just internet+mms, Internet and MMS. ?
Click to expand...
Click to collapse
Yes. That is correct
Sent from my Galaxy Nexus using XDA
deBricker said:
: Not set
MMSC: http: mmsc. cingular. com [/B](**no spaces and no"//"**)
MMSC proxy: 66.209.11.33
MMS port: 80
MCC: 310
MNC: 410
Authentication Type: Not set
APN type: default,supl,mms
elps you out.
Click to expand...
Click to collapse
Why no slashes? That's what ST recommended and I haven't had problems yet with my captivate. Thanks for the thread.
I use Straight Talk myself. Anyone find a way to down load APN backup and restore without using wifi? I would like to change ROM away from home, but don't know how to get data working without that app.
deBricker said:
I know this thread is old as hell, but to new users who are considering going with Straight Talk (ST), I suggest you do it. Its way cheaper than AT&T and you still get their coverage and not to mention unlimited data**. You can get the Straight Talk SIM card via their Bring Your Own Phone (BYOP) program. You can get it at their website.
**You get unlimited data as long as you don't abuse your data connection.
Oh and if you are having trouble trying to get data/mms working on your cappy with ST, here are the APN settings.
1. Download APN Back up/ restore from the Play Store
Name: ST (or whatever you want)
APN: att.mvno
Proxy: proxy.mvno.tracfone.com
Port: 80
Username: Not set
Password: Not set
Server: Not set
MMSC: http: mmsc. cingular. com (**no spaces and no"//"**)
MMSC proxy: 66.209.11.33
MMS port: 80
MCC: 310
MNC: 410
Authentication Type: Not set
APN type: default,supl,mms
APN protocol: IPv4
Bearer: Not specified
I use this with Froyo, Gingerbread, and ICS. It works perfectly!
Cheers and let me know if this helps you out.
Click to expand...
Click to collapse
Thank you for the info. I did want to ask though if you can direct me to the forum post that explains whats needed to be done to flash my pantech burst P9070 at&t phone to Straight Talk?? I moved to Greensburg Kentucky and trying to find a service that will work on my phone in this area.
There is no need to flash your phone, as long as it runs android, you just follow the instructions above. Also straight talk has realized that people will do this anyways so now you can just buy a straight talk SIM card from their website and I'm sure they have instructions too.
HTC HD2 converted to Straight Talk
I followed the thread best I can for this, but my HD2 has diferrent sequence for input fields / cell blocks and I was unable to get it completed. The phone works well and the text works well, but no emails. I am a rookie at this technology, so be gentle on me. I purchased this outright at Walmart in 5/10 and the phone is unlocked.
I used this sequence: START > SEETINGS > MENU > ALL SETTINGS > CONNECTIONS > CONNECTIONS >
ADD NEW MODEM CONNECTION > ENTER NAME FOR CONNECTION (STRAIGHT TALK) > SELECT MODEM (GPRS). I completed this part.
ST provides the following instructions:
FIELD = SETTINGS
Name = straight Talk (completed)
APN = att.mvno (can not located this input field)
Proxy = proxy . mvno . tracfone . com (can not locate this input field)
Port = 80 (completed)
MMSC = http: // mmsc . cingular . com (can not locate this input field)
MMS Proxy = 66.209.11.33 (can not locate this input field)
MMS Port = 80 (can not locate this input field)
I really need to get this corrected. Then I would love to upgrade to newer Windows version.
Thanks A Ton - Scott
deBricker said:
I know this thread is old as hell, but to new users who are considering going with Straight Talk (ST), I suggest you do it. Its way cheaper than AT&T and you still get their coverage and not to mention unlimited data**. You can get the Straight Talk SIM card via their Bring Your Own Phone (BYOP) program. You can get it at their website.
**You get unlimited data as long as you don't abuse your data connection.
Oh and if you are having trouble trying to get data/mms working on your cappy with ST, here are the APN settings.
1. Download APN Back up/ restore from the Play Store
Name: ST (or whatever you want)
APN: att.mvno
Proxy: proxy.mvno.tracfone.com
Port: 80
Username: Not set
Password: Not set
Server: Not set
MMSC: http: mmsc. cingular. com (**no spaces and no"//"**)
MMSC proxy: 66.209.11.33
MMS port: 80
MCC: 310
MNC: 410
Authentication Type: Not set
APN type: default,supl,mms
APN protocol: IPv4
Bearer: Not specified
I use this with Froyo, Gingerbread, and ICS. It works perfectly!
Cheers and let me know if this helps you out.
Click to expand...
Click to collapse
I can send mms but cannot receive mms. Everything else so far works. I've tried the settings listed here and none seem to work. I've tried with and with slashes. I've also tried the APN type setting. On my phone i have to manually enter the values listed aboce there is no drop down for that particular setting.
This on on my captivate running cm7.
Mikecdm said:
I can send mms but cannot receive mms. Everything else so far works. I've tried the settings listed here and none seem to work. I've tried with and with slashes. I've also tried the APN type setting. On my phone i have to manually enter the values listed aboce there is no drop down for that particular setting.
This on on my captivate running cm7.
Click to expand...
Click to collapse
Did you ever figure out how to recieve mms? I think it has something to do with cm roms, ive had this problem with cm7 and now cm9 on my gs3. THanks
All of a sudden lately my MMS have not been coming through. I just get a message that says I have a "download". When I click on it then it changes to "downloading" but after a few seconds goes back to either "download" or I get a message that I cannot retrieve the message.
I have gotten this a few times when I send myself an MMS just to test it. Im on AOKP milestone 6 and I think this started happening right after I upgraded to that. Last night I flashed back to JB 4.1 and it was still happening, so now I dont know what to do.
HyperM3 said:
All of a sudden lately my MMS have not been coming through. I just get a message that says I have a "download". When I click on it then it changes to "downloading" but after a few seconds goes back to either "download" or I get a message that I cannot retrieve the message.
I have gotten this a few times when I send myself an MMS just to test it. Im on AOKP milestone 6 and I think this started happening right after I upgraded to that. Last night I flashed back to JB 4.1 and it was still happening, so now I dont know what to do.
Click to expand...
Click to collapse
I have an HTC One X international on straight talk. Over the weekend August 11 to current, my data has been randomly disconnecting and same with mms. Every time someone sends me one, it says download but nothing happens after that.
DBCOOPER1971 said:
I have an HTC One X international on straight talk. Over the weekend August 11 to current, my data has been randomly disconnecting and same with mms. Every time someone sends me one, it says download but nothing happens after that.
Click to expand...
Click to collapse
Ok, so its not just me. Yes, it only just started happening within the last several days. I just spent an hour on the phone with google support trying to figure it out. Ended up doing a full reset and putting the phone back the way I want it right now but I still get the same MMS issue. At this point it has to be on ST's end of things.
HyperM3 said:
Ok, so its not just me. Yes, it only just started happening within the last several days. I just spent an hour on the phone with google support trying to figure it out. Ended up doing a full reset and putting the phone back the way I want it right now but I still get the same MMS issue. At this point it has to be on ST's end of things.
Click to expand...
Click to collapse
Everything worked just fine until the weekend here in Indianapolis. I dug up a forum from 2011 on Howard Forum with similar issues but didn't want to respond to an old post.
And lately while browsing the web on data, I get an unable to connect to network error. If I refresh the page, it eventually goes.
Everything fine up here in Minneapolis St. Paul on Straight Talk. Streaming Pandora 20 minues here, browse the web, check Facebook all without any hault.
I'm using a separate APN setting specifically just for MMS and works great. I then have a 2nd setting to get data connection.
PowerMan572 said:
Everything fine up here in Minneapolis St. Paul on Straight Talk. Streaming Pandora 20 minues here, browse the web, check Facebook all without any hault.
I'm using a separate APN setting specifically just for MMS and works great. I then have a 2nd setting to get data connection.
Click to expand...
Click to collapse
I have no problems with calls or data or streaming or anything other than not getting MMS at all. Would you kindly share your APN settings?
Here are the APN settings I used specifically to get just MMS: http://wirevalley.com/straight-talk-day-1/
When you enter in these APN MMS settings, you won't be able to physically "select" this APN setting. However, it still tells the phone how to route MMS properly.
Post your results! Let me know what you find out.
P.S. - I'm also using Android... hopefully you are too. Otherwise, not sure if the results will be the same.
PowerMan572 said:
Here are the APN settings I used specifically to get just MMS: http://wirevalley.com/straight-talk-day-1/
When you enter in these APN MMS settings, you won't be able to physically "select" this APN setting. However, it still tells the phone how to route MMS properly.
Post your results! Let me know what you find out.
P.S. - I'm also using Android... hopefully you are too. Otherwise, not sure if the results will be the same.
Click to expand...
Click to collapse
Ive tried different combinations of APN's. Ill try this one and see how it goes. Thanks for the recommendation. Yes, Im on Android, Galaxy Nexus specifically but found this thread and figured Id post in it.

Moto x MMS problems on ATT?

So, quick backstory:
got my moto x, loved every part of it except the battery life which was in my opinion pretty sub par. Did some looking around, lots of reports of 4.4 ruining battery life for some people.
So I flashed 4.2.2 (the first OTA with camera I think, file name was ATT_XT1058_4.2.2-13.9.0Q2.X-116-X-17-54_CFC_1FF.xml.zip).*
I god damn love this thing now, battery life is superb and everything else is just as good (cept I miss the 4.4 launcher with the fade out nav bars, but oh well).
However today I discovered a problem. I can't send or receive pictures (more generally anything mms it seems). I've got signal (LTE, more specifically), and SMS/calls work fine.
Tried having a look at the APN settings, but it wont let me edit them anyway, they're greyed out.
That more or less leaves me out of ideas, anyone familiar with this problem?
*I had a hell of a time getting the flash to work. rsdlite 6.1.5 kept giving me an error "unknown adb command: getvar". some googling led to deleting this line in the .xml file
<step operation="getvar" var="max-download-size" />
after which it worked, but then rsdlite got to the "rebooting" phase and hung there. the phone rebooted and was working fine and like hey dude set me up we're good, so I just unplugged it and went.
wondering if maybe taking the 4.4 OTA update would fix it, though if it causes my battery life to suffer again that'll suck.
If the APN settings are wrong you can create a new one rather than changing the old one.
I'm using the T-Mobile variant on AT&T and had trouble sending/receiving MMS when I first got up and running. Had 4G LTE, everything worked, except MMS.
Create a new APN setting as the previous poster suggested. Could be all you need to do is change the MMS port to '8080' instead of '80'. These are my APN settings that work for me:
Name: AT&T PHONE
APN: phone
Proxy: Not Set
Port: Not Set
Username: Not Set
Password: Not Set
Server: Not Set
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS port: 8080
MCC: 310
MNC: 410
Authentication Type: Not Set
APN type: default,supl,mms,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: Unspecified
MVNO type: None
Like I said, with these settings, I have no issues with MMS and get 4G LTE.
Thanks for the advice guys. Sadly I can't seem to do...anything actually, related to apns. The existing ones are greyed out when I click on them, and while I can make a new one, it won't save, I click save and nothing happens, back button won't work and when I go back into the menu via settings its not there
Any suggestions?
Edit: I made one with a bogus name and then it let me save it, I've since changed it to match the settings offered here (thank you) but still no dice
So turns out hangouts has its own APN settings menu for MMS. Changed the port in there to 8080 and now it works.feel kinda silly bit hey at least its good now lol.
Thanks guys
youwonder said:
So turns out hangouts has its own APN settings menu for MMS. Changed the port in there to 8080 and now it works.feel kinda silly bit hey at least its good now lol.
Thanks guys
Click to expand...
Click to collapse
Awesome man. That was one of the first tricks i tried -- just changing the port to 8080. Once you create a new APN setting, there's a radio button you have to highlight on the right side to select it. it's kind of hard to see, if you can even see it at all. Perhaps that's why you thought you couldn't save it? Either way, glad you found an alternative fix for yourself within hangouts.

att $35 plan

I have a verizon moto x and I purchased the $35 att prepaid plan. No matter what APN I try I can't get data to work. Can anyone help me out with this?
sicmadek said:
I have a verizon moto x and I purchased the $35 att prepaid plan. No matter what APN I try I can't get data to work. Can anyone help me out with this?
Click to expand...
Click to collapse
Thought I remember reading somewhere that Verizon Moto X was SIM unlocked for international use only. Sounds like the kind of thing Verizon would do.
Not to sound like a douche, but this has been discussed many many times, and the answer is: Older Verizon handsets were "international" meaning they had international bands but wouldn't work on US networks. That's since changed, as now all Verizon phones that have GSM capabilities are unlocked for US networks and international GSM too.
The issue the OP is having is not based on the network working at all, it's that his data specifically won't connect. OP, I'd double check all the possible APN's you could find online and see if changing them would work. Remember, H+ is all you'll get on a VZW Moto X that's on ATT's network.
larry62 said:
Thought I remember reading somewhere that Verizon Moto X was SIM unlocked for international use only. Sounds like the kind of thing Verizon would do.
Click to expand...
Click to collapse
balleron24z said:
Not to sound like a douche, but this has been discussed many many times, and the answer is: Older Verizon handsets were "international" meaning they had international bands but wouldn't work on US networks. That's since changed, as now all Verizon phones that have GSM capabilities are unlocked for US networks and international GSM too.
The issue the OP is having is not based on the network working at all, it's that his data specifically won't connect. OP, I'd double check all the possible APN's you could find online and see if changing them would work. Remember, H+ is all you'll get on a VZW Moto X that's on ATT's network.
Click to expand...
Click to collapse
I'm happy with hspa+ but I can't get the APN settings to save.
It could ultimately be an issue with the way VZW "modified" the firmware. When on VZW's network, APN's aren't editable at all. I'm assuming you're able to edit them as you're saying that the APN's won't save, but sounds like it's giving you the option to edit them.
Try these various APN's
Code:
APN: phone
mmsc: http://mmsc.mobile.att.net
mms proxy: proxy.mobile.att.net
MMS port: 80
MCC:310
MNC:410
APN type: default,supl,mms,hipri
Code:
APN: phone
mmsc: http://mmsc.mobile.att.net
mms proxy: 66.209.11.32
MMS port: 8080
MCC:310
MNC:410
APN type: default,supl,mms,hipri
Code:
APN: wap.cingular
mmsc: http://mmsc.cingular.com
mms proxy: 66.209.11.32
mms port: 80
MCC: 310
MNC: 410
APN type: default,supl,mms,hipri
sicmadek said:
I'm happy with hspa+ but I can't get the APN settings to save.
Click to expand...
Click to collapse
balleron24z said:
Not to sound like a douche, but this has been discussed many many times, and the answer is: Older Verizon handsets were "international" meaning they had international bands but wouldn't work on US networks. That's since changed, as now all Verizon phones that have GSM capabilities are unlocked for US networks and international GSM too.
The issue the OP is having is not based on the network working at all, it's that his data specifically won't connect. OP, I'd double check all the possible APN's you could find online and see if changing them would work. Remember, H+ is all you'll get on a VZW Moto X that's on ATT's network.
Click to expand...
Click to collapse
Thank for the clarification. My mistake. (BTW - this is an example of how a person can be civil and gracious in an online forum.)
balleron24z said:
It could ultimately be an issue with the way VZW "modified" the firmware. When on VZW's network, APN's aren't editable at all. I'm assuming you're able to edit them as you're saying that the APN's won't save, but sounds like it's giving you the option to edit them.
Try these various APN's
Code:
APN: phone
mmsc: http://mmsc.mobile.att.net
mms proxy: proxy.mobile.att.net
MMS port: 80
MCC:310
MNC:410
APN type: default,supl,mms,hipri
Code:
APN: phone
mmsc: http://mmsc.mobile.att.net
mms proxy: 66.209.11.32
MMS port: 8080
MCC:310
MNC:410
APN type: default,supl,mms,hipri
Code:
APN: wap.cingular
mmsc: http://mmsc.cingular.com
mms proxy: 66.209.11.32
mms port: 80
MCC: 310
MNC: 410
APN type: default,supl,mms,hipri
Click to expand...
Click to collapse
I've tried these but it won't save
I haven't cancelled my verizon line yet. Would that affect anything. Do I have to do a factory reset before using another carriers Sim?
EDIT:
May try using something like an app to modify the APNs, such as this > https://play.google.com/store/apps/details?id=com.tweakker
That's honestly the only thing I know, if the phone won't let you add them from the system settings.
You shouldn't have to FR the phone just to use another SIM. If that were the case, then using the phone globally wouldn't work right as the APN's wouldn't sync up. I don't think that having the line active on VZW would hurt it either because ultimately, the device needs the SIM to even register on a CDMA network, let alone LTE.
There's bound to be a way to save the APN's properly. If it's allowing you to add them, then there should be a way to save them. Does it give you the 3-dot menu button? Or a button at the bottom to save or anything?
sicmadek said:
I haven't cancelled my verizon line yet. Would that affect anything. Do I have to do a factory reset before using another carriers Sim?
Click to expand...
Click to collapse
balleron24z said:
EDIT:
May try using something like an app to modify the APNs, such as this > https://play.google.com/store/apps/details?id=com.tweakker
That's honestly the only thing I know, if the phone won't let you add them from the system settings.
You shouldn't have to FR the phone just to use another SIM. If that were the case, then using the phone globally wouldn't work right as the APN's wouldn't sync up. I don't think that having the line active on VZW would hurt it either because ultimately, the device needs the SIM to even register on a CDMA network, let alone LTE.
There's bound to be a way to save the APN's properly. If it's allowing you to add them, then there should be a way to save them. Does it give you the 3-dot menu button? Or a button at the bottom to save or anything?
Click to expand...
Click to collapse
Yes there's the 3 dots then save. When I click save it goes to the main APN screen and there is no APN profiles there.
Just to confirm, you're typing a name for the APN right? Make sure that under mobile networks, the network type is set as LTE/GSM (or Global, I forget the option), and that roaming is allowed, and then try the APN. I wish I had my ST SIM active so I could test this with you.
sicmadek said:
Yes there's the 3 dots then save. When I click save it goes to the main APN screen and there is no APN profiles there.
Click to expand...
Click to collapse
balleron24z said:
Just to confirm, you're typing a name for the APN right? Make sure that under mobile networks, the network type is set as LTE/GSM (or Global, I forget the option), and that roaming is allowed, and then try the APN. I wish I had my ST SIM active so I could test this with you.
Click to expand...
Click to collapse
Yes I am typing a name for the APN. I'm on the $35 feature go plan. Its possible it may not work on the moto x but it should still let me create a APN right?
sicmadek said:
Yes I am typing a name for the APN. I'm on the $35 feature go plan. Its possible it may not work on the moto x but it should still let me create a APN right?
Click to expand...
Click to collapse
maybe its a lockout function from the sim/carrier at that point? no idea.. sorry i'm just throwing out random guesses now.

[Q] HTC ONE 801s (International) Update to 4.4.2 lost data connection

I am using an international version of the HTC ONE 801s and after I updated to 4.4.2 last night I realized that I don't have data connection.
I can still make calls, data is turned on from the looks of it but I don't get data. Wifi works fine.
Anyone else have this issue?
Oh yea I'm with Rogers.
Please help T.T
3py0n said:
I am using an international version of the HTC ONE 801s and after I updated to 4.4.2 last night I realized that I don't have data connection.
I can still make calls, data is turned on from the looks of it but I don't get data. Wifi works fine.
Anyone else have this issue?
Oh yea I'm with Rogers.
Please help T.T
Click to expand...
Click to collapse
first dial *#*#4636#*#* to open the phone test menu. Select ''phone info'' and then make sure preferred network type is set to ''GSM/WCDMA/LTE auto''.
yea it is set to that currently. But no go
3py0n said:
yea it is set to that currently. But no go
Click to expand...
Click to collapse
Is your APN settings is correctly set for Rogers? If yes try deleting your rogers APN and create a new one.
btw don't forget to quote or mention me if you want me to receive a notification of you reply.
alray said:
Is your APN settings is correctly set for Rogers? If yes try deleting your rogers APN and create a new one.
btw don't forget to quote or mention me if you want me to receive a notification of you reply.
Click to expand...
Click to collapse
Currently my APN list is empty lol...I clicked the options and "reset to default" and it completed but there is still nothing here.
3py0n said:
Currently my APN list is empty lol...I clicked the options and "reset to default" and it completed but there is still nothing here.
Click to expand...
Click to collapse
ok so create a new APN and name it ''Rogers LTE''
set those values manually:
APN: ltemobile.apn
MMSC: http://mms.gprs.rogers.com
proxy mms: 10.128.1.69
MMS port: 80
MCC: 302
MNC: 720
it should work with this
alray said:
ok so create a new APN and name it ''Rogers LTE''
set those values manually:
APN: ltemobile.apn
MMSC: http://mms.gprs.rogers.com
proxy mms: 10.128.1.69
MMS port: 80
MCC: 302
MNC: 720
it should work with this
Click to expand...
Click to collapse
YES!!! I think it worked. I see the "H+" or "3G" or "E" beside the bars.
Will probably get data later when I have better reception.
Thank you
Any idea why the APN was removed?
3py0n said:
YES!!! I think it worked. I see the "H+" or "3G" or "E" beside the bars.
Will probably get data later when I have better reception.
Thank you
Any idea why the APN was removed?
Click to expand...
Click to collapse
it happens randomly sometimes after an update. Idk why. I guess Rogers screwed somthing in their ota update. I saw the same thing on my friend's SGS4. Hes with Rogers too and he lost is apn after the OTA.
alray said:
it happens randomly sometimes after an update. Idk why. I guess Rogers screwed somthing in their ota update. I saw the same thing on my friend's SGS4. Hes with Rogers too and he lost is apn after the OTA.
Click to expand...
Click to collapse
Well regardless, thank you very much for your help Saved my phone.
3py0n said:
Well regardless, thank you very much for your help Saved my phone.
Click to expand...
Click to collapse
np
alray said:
np
Click to expand...
Click to collapse
It does not work actually. Just a constant updating or reloading icon in the header bar. I tried restarting but that did not solve the problem. But I do see the h+ sign for data but I get no connection.
Please help and thank you TnT!
3py0n said:
It does not work actually. Just a constant updating or reloading icon in the header bar. I tried restarting but that did not solve the problem. But I do see the h+ sign for data but I get no connection.
Please help and thank you TnT!
Click to expand...
Click to collapse
try both apn settings listed here (from Rogers website) Make sure you don't make any typo. If it still doesn't work, I think you'll have to call Rogers Tech support since your phone is stock and you didn't messed anything.
you might also want to try this one:
Name: Rogers
APN: internet.com
Username: wapuser1
Password: wap
Server: 172.25.0.107
MMSC: http://mms.gprs.rogers.com
MMS Proxy: 10.128.1.69
MMS Port: 80
MMS protocol: WAP 2.0
MCC: 302
MNC: 720
alray said:
try both apn settings listed here (from Rogers website) Make sure you don't make any typo. If it still doesn't work, I think you'll have to call Rogers Tech support since your phone is stock and you didn't messed anything.
you might also want to try this one:
Name: Rogers
APN: internet.com
Username: wapuser1
Password: wap
Server: 172.25.0.107
MMSC: http://mms.gprs.rogers.com
MMS Proxy: 10.128.1.69
MMS Port: 80
MMS protocol: WAP 2.0
MCC: 302
MNC: 720
Click to expand...
Click to collapse
Hey thanks, I'll look into it once I have reception again.
Btw I MAY have found out the problem....I typed "ITEMOBILE" instead of "LTEMOBILE" LOL!!!! but unsure as I can't test it right now.
But thanks. I'll report back tomorrow
works!!!!! lol I typed "ITE" instead of "LTE" roflmao...geeeez

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