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Hi,
I got s advance for my wife 2 weeks ago thinking its the best sub 20k handset in india at the moment. First 2 weeks all was well. But since last 3 days she has been complaining about network loss issues as reported by all here. I even tested it yesterday and put it to gsm only mode. But it seems its still there.
Any body here facing this issue? I googled this and it seems there are a lot of people complaining about the same.
http://www.grahakseva.com/complaints...comment-159539
thanks.
harshaldesai said:
Hi,
I got s advance for my wife 2 weeks ago thinking its the best sub 20k handset in india at the moment. First 2 weeks all was well. But since last 3 days she has been complaining about network loss issues as reported by all here. I even tested it yesterday and put it to gsm only mode. But it seems its still there.
Any body here facing this issue? I googled this and it seems there are a lot of people complaining about the same.
thanks.
Click to expand...
Click to collapse
Yes all facing the same problem with galaxy s advance in India. The issue diminishes if you switch to GSM only mode by disabling 3G..
All of us should call and flood samsung with complaints. As of now they are pretending that no issue exists with the phone, despite numerous complaints on their own offiicial website.
Yup today I'm also having this problem ....what the hell...the basic feature of phone connectivity is hampered....
Guys there's new kernel version for those having network and battery issues kindly update your device from settings software update ...new kernel 6mb....kindly enjoy the beast now...who couldn't due to batteryy network and lag issues
Ok guys..what I'm writing plz copy and paste to every blog you know of s advance so that people come to know the reality of network error...first of all...there's no network error on this phone...no come to the topic why we get network error than...ok..in India we have 2 types of network one Gsm and one cdma...and those guys who used Android before..and flashed different countries baseband.remember we had new options in network...not cdma or Gsm we had use 2g only...but this phone with Indian baseband has cdma or Gsm...now we all know cdma service like reliance tata indicom and all..if you use that than put phone on cdma mode...otherwise put on Gsm mode..if you using 3g on Gsm or cdma doesn't matter...add some guy asked me that he using 3g so he put it on auto mode...in auto mode your phone connects to Gsm and calls again after call it's search for both cdma and Gsm network but your sin doesn't support cdma bands so network error again now your phone tries for Gsm and locks your phone...but after some time again it searches for cdma...and of you want to check your phone than put your phone only on cdma mode and try to call...you'll get error msg...network not found...guys relax there's no bug..it's just we were confused...and there's lack of communication between the Korean company with real developers and Samsung care..idiots...actually not there fault...they are just dummies ...they've been told to format flash and of world good otherwise send to head office...do guys all doubts clear..and the who sold there phones...the phone wasn't meant for you and kindly mail to that guy who's signing the refund in Samsung that he should communicate with Korean devs and try to learn what's the real problem and we're it is....guys I guess I I've cleared all doubts...regarding network error...which wasn't there...keep smiling keep enjoying the beautiful gift of life...
This is something happens with almost all android devices with 3G... Maybe.... Because even i face this problem on my galaxy ace plus...
Sent from my GT-S7500 using xda premium
it's true... one thing that might help is to turn network on/off a few times in order to get it working properly again... that's what i do... it doesnt work everytime but it's better than nothing, right?
The problem is not there in the stock jellybean update!
Stock JB (Russia) giving network data issues
?
Sadvance said:
The problem is not there in the stock jellybean update!
Click to expand...
Click to collapse
Hi SAdvance, can you please tell me which stock JB update did you use? I used Stock JB for Russia and since then whenever I turn on my data network (Airtel, KA) it loses connectivity to the network and toggles in and out of network every 5 seconds. Any suggestions?
kckinn said:
Yes all facing the same problem with galaxy s advance in India. The issue diminishes if you switch to GSM only mode by disabling 3G..
All of us should call and flood samsung with complaints. As of now they are pretending that no issue exists with the phone, despite numerous complaints on their own offiicial website.
Click to expand...
Click to collapse
@junior Member
thanx man ......It worked for me.....
Good evening to all, i'm new here, i just want to discuss the experience that i've went through using a SMART prepaid LTE Micro Sim to Xperia Z C6603, so far, i've been troubled by the SIM because the phone cannot detect any connection even if it's not LTE(i think my phone is the problem). but first let's discuss the sim, i went to the office of SMART(Philippines) SM Ecoland Davao City to confirm my complaint regarding their connection. but worse to worst., they cannot do anything about it(FYI the SIM worked on other devices such as SAMSUNG Galaxy S4 and HUWAIE[forgot the model sorry ]), so after the results, i went to Sony Service Center Located at Gaisano Mall of Davao City, after i've complained about it, they said that there is still no LTE here in our city and yet my sister's phone which is using another network provider is now in LTE mode, after she shown her device, the staff of sony was in silence for a few minutes(haha) . Think they know it all right?.. so after that, they tried and tried and failed. Their last attempt was to update my firmware to 4.2.2 jellybean(Sony update). But it still fails. haha..anyway, if you guys have some idea on how to fix this , please message me here, or send me a mail @ [email protected]. Thanks guys. and I really appreciate the help .
luckyrey said:
Good evening to all, i'm new here, i just want to discuss the experience that i've went through using a SMART prepaid LTE Micro Sim to Xperia Z C6603, so far, i've been troubled by the SIM because the phone cannot detect any connection even if it's not LTE(i think my phone is the problem). but first let's discuss the sim, i went to the office of SMART(Philippines) SM Ecoland Davao City to confirm my complaint regarding their connection. but worse to worst., they cannot do anything about it(FYI the SIM worked on other devices such as SAMSUNG Galaxy S4 and HUWAIE[forgot the model sorry ]), so after the results, i went to Sony Service Center Located at Gaisano Mall of Davao City, after i've complained about it, they said that there is still no LTE here in our city and yet my sister's phone which is using another network provider is now in LTE mode, after she shown her device, the staff of sony was in silence for a few minutes(haha) . Think they know it all right?.. so after that, they tried and tried and failed. Their last attempt was to update my firmware to 4.2.2 jellybean(Sony update). But it still fails. haha..anyway, if you guys have some idea on how to fix this , please message me here, or send me a mail @ [email protected]. Thanks guys. and I really appreciate the help .
Click to expand...
Click to collapse
Try checking your supported basebands by tapping in on your dialer the following:
*#*#SERVICE#*#* where Service is keyed in numerically. Sorry don't memorize the number sequence. Hehe
Make sure you have LTE supported as a baseband.
Another way is to try and flash some stock ROM's. You'll find a lot on the forums.
Good luck
Thanks
carlsbad28 said:
Try checking your supported basebands by tapping in on your dialer the following:
*#*#SERVICE#*#* where Service is keyed in numerically. Sorry don't memorize the number sequence. Hehe
Make sure you have LTE supported as a baseband.
Another way is to try and flash some stock ROM's. You'll find a lot on the forums.
Good luck
Click to expand...
Click to collapse
Hey there, thanks for helping me, actually i've done what you've asked me to do and yes it is capable for LTE, i think there are many bands supported by Xperia Z , It actually supports LTE_BC1,LTE_BC3,LTE_BC5,LTE_BC7,LTE_BC8,LTE_BC20..
anyway, can you give me a link on how to properly root my xperia z, i just got it updated to jellybean 4.2.2 yesterday. Thanks a lot man. you did well.
Did you receive any SMS from Smart for setting up your data? My phone also had that problem and was unable to connect to Mobile Data. I don't exactly remember what I did but it's somewhere under mobile network settings.
check your APN maybe?
Its working on Cebu City LTE status
Hello everyone, sorry if i open a new thread about this problem but i can't seem to find any help on the Optimus 4x HD but only on the Optimus 3D which seems to have solved this issue with the V21E firmware. So, from a few days my phone started to have the infamous "ghost calls" problem, organizing internal processes every time you call, etc.. I would like to know if there is any known way to solve this, since the phone is almost useless. I already updated to the latest firmware available for my country (Italy V20B) but the issue appeared again after a couple of hours. I also noticed that the latest internation firmware available worldwide is turkey V20D but i don't have any feedback if it can helps since only a few persons seems to have the gc on Optimus 4x HD, everybody is talking about the Optimus 3D. The first question is if it's safe to update to turkey V20D or if it voids the warranty since my last option is to send it back to LG, but they usually take a lot of time and, as i can see, sometimes they just send it back to you with the issue still present losing a big amount of time. Any suggestion would be greatly appreciated since i'm running out of options.
Thanks in advance.
EDIT : If anybody is interested I heard from another user that with the turkey V20D the issue is still present.. No clue on how to proceed
Xibibbo said:
Hello everyone, sorry if i open a new thread about this problem but i can't seem to find any help on the Optimus 4x HD but only on the Optimus 3D which seems to have solved this issue with the V21E firmware. So, from a few days my phone started to have the infamous "ghost calls" problem, organizing internal processes every time you call, etc.. I would like to know if there is any known way to solve this, since the phone is almost useless. I already updated to the latest firmware available for my country (Italy V20B) but the issue appeared again after a couple of hours. I also noticed that the latest internation firmware available worldwide is turkey V20D but i don't have any feedback if it can helps since only a few persons seems to have the gc on Optimus 4x HD, everybody is talking about the Optimus 3D. The first question is if it's safe to update to turkey V20D or if it voids the warranty since my last option is to send it back to LG, but they usually take a lot of time and, as i can see, sometimes they just send it back to you with the issue still present losing a big amount of time. Any suggestion would be greatly appreciated since i'm running out of options.
Thanks in advance.
EDIT : If anybody is interested I heard from another user that with the turkey V20D the issue is still present.. No clue on how to proceed
Click to expand...
Click to collapse
I can confirm it: I installa the V20D and I still got the problem!
tuneq said:
I can confirm it: I installa the V20D and I still got the problem!
Click to expand...
Click to collapse
I have to say that for few days it worked. I think the issue is realted to some network cells or area. but I'm not sure!
I'm too plagued by the "reorganizing internal processes" issue (while signal strength appears to be full bars). unable to receive calls or make any outgoing calls. only a reboot solves the issue.
All custom ROMs I tried also suffer from network drops as well (though issue is more apparent with custom ROM, as the buttons light up when the phone loses signal, and when turning on the screen you immediately notice signal strength is zero, so you know right away that it happened).
I also tried V10H as the baseband, the standard update (V20C), and the latest Turkey V20D.
My phone is still under warranty as I only purchased it March 2014. Is it worth sending it for warranty repair?
Hey guys, i created this topic as i didn't find one dedicated.
I have an issue with Wifi calling.
I bought a Note 8 from Samsung, so it is unlocked. On my notification screen i have a wifi calling button which is blue (so activated!?) but at the same time grayed out (i cannot interact with it). If i go to Phone app and Settings i do not have any Wifi calling option nor in the system apps as a service. So basically i dont have the wifi calling function and i really need it. My operator is Vodafone Romania and from what intel i gathered googling i called them and ask them to activate it (maybe push something to my phone, like a sms) but they said its got nothing to do with them. They said what i want is a setting in my phone and they only provide services.. so they cant help.
Can anyone advise me for this issue?? Many thanks
Sent from my SM-N950F using Tapatalk
I'm no expert at this but I think the solution is to flash the specific SM-950F stock ROM for your operator (you'll need to use ODIN for that) because it will have the localized CSC customization that you are looking for
Settings>Advanced Calling > Wifi calling enabled is an option on my phone
mozell_rowell your phone is unlocked? I do not have this option on my unlocked phone.
I have discovered that the unlocked XEU firmware allows Wifi calling on EE(UK) but doesn't allow VoLTE, for that I needed EE's EVR firmware.
I had set up a new contract for my phone so Wifi calling didn't work for the first few days, causing a bit of confusion.
Anyway, you may be facing similar issues.
Diaconescu_Tiberiu said:
Hey guys, i created this topic as i didn't find one dedicated.
I have an issue with Wifi calling.
I bought a Note 8 from Samsung, so it is unlocked. On my notification screen i have a wifi calling button which is blue (so activated!?) but at the same time grayed out (i cannot interact with it). If i go to Phone app and Settings i do not have any Wifi calling option nor in the system apps as a service. So basically i dont have the wifi calling function and i really need it. My operator is Vodafone Romania and from what intel i gathered googling i called them and ask them to activate it (maybe push something to my phone, like a sms) but they said its got nothing to do with them. They said what i want is a setting in my phone and they only provide services.. so they cant help.
Can anyone advise me for this issue?? Many thanks
Sent from my SM-N950F using Tapatalk
Click to expand...
Click to collapse
I'm on Vodafone UK and bought direct from Samsung and now have wifi calling
There was a threads on UK Vodafone forums about this problem it was not working even for phones direct from Vodafone
The solution is to call tech support at Vodafone and ask them to send the configuration to "update the provisioning" on your handset ... this is not same as mms or web configuration .
Good luck
Diaconescu_Tiberiu said:
Hey guys, i created this topic as i didn't find one dedicated.
I have an issue with Wifi calling.
I bought a Note 8 from Samsung, so it is unlocked. On my notification screen i have a wifi calling button which is blue (so activated!?) but at the same time grayed out (i cannot interact with it). If i go to Phone app and Settings i do not have any Wifi calling option nor in the system apps as a service. So basically i dont have the wifi calling function and i really need it. My operator is Vodafone Romania and from what intel i gathered googling i called them and ask them to activate it (maybe push something to my phone, like a sms) but they said its got nothing to do with them. They said what i want is a setting in my phone and they only provide services.. so they cant help.
Can anyone advise me for this issue?? Many thanks
Sent from my SM-N950F using Tapatalk
Click to expand...
Click to collapse
The setting is hard to find. Go to settings>apps>system apps>WiFi calling and enable it there. If you have Verizon, it will NOT WORK. I learned this the hard way, and had to return my unlocked phone. Supposedly, wifi calling will work with most other services.
mozell_rowell said:
Settings>Advanced Calling > Wifi calling enabled is an option on my phone
Click to expand...
Click to collapse
I do not have that function present
Sent from my SM-N950F using Tapatalk
pigglett said:
I'm on Vodafone UK and bought direct from Samsung and now have wifi calling
There was a threads on UK Vodafone forums about this problem it was not working even for phones direct from Vodafone
The solution is to call tech support at Vodafone and ask them to send the configuration to "update the provisioning" on your handset ... this is not same as mms or web configuration .
Good luck
Click to expand...
Click to collapse
I did...unfortunately Vodafone in my country hires only idiots. They say its not up to them...that wifi calling is a feature of the phone not something they can activate. Enough said
I wrote a complaint...waiting for someone smarter to reply
Sent from my SM-N950F using Tapatalk
kat3k said:
The setting is hard to find. Go to settings>apps>system apps>WiFi calling and enable it there. If you have Verizon, it will NOT WORK. I learned this the hard way, and had to return my unlocked phone. Supposedly, wifi calling will work with most other services.
Click to expand...
Click to collapse
I tried that also. Been reading everything i can find on the web about it. Tried many things, unfortunately there is only one place where i have wifi calling (in my notification bar near other buttons but...i cannot interact with the button).
My disappointment is even higher now... I've called Samsung (in my country) asking them if its possible to flash my phone with a Vodafone branded ROM (i know i can do it myself but wanted to see what Samsung has to say in this matter). And...lol...they said they do not flash roms on request...lol. I think not many people know about wifi calling in my country. It looks its up to me to solve the issue but... naturally I'm nervous about it because i dont want to lose my guaranty.
From what i learned its only a matter of flashing a CSC from a branded ROM. Unfortunately i haven't flashed anything for 4 years now.... i am scared...and not afraid to admit it I did pay for this phone a lot of money
Sent from my SM-N950F using Tapatalk
kat3k said:
The setting is hard to find. Go to settings>apps>system apps>WiFi calling and enable it there. If you have Verizon, it will NOT WORK. I learned this the hard way, and had to return my unlocked phone. Supposedly, wifi calling will work with most other services.
Click to expand...
Click to collapse
wifi direct?
Diaconescu_Tiberiu said:
I did...unfortunately Vodafone in my country hires only idiots. They say its not up to them...that wifi calling is a feature of the phone not something they can activate. Enough said
I wrote a complaint...waiting for someone smarter to reply
Sent from my SM-N950F using Tapatalk
Click to expand...
Click to collapse
They are no better here ... Just keep trying till you reach a good customer service person
Diaconescu_Tiberiu said:
I tried that also. Been reading everything i can find on the web about it. Tried many things, unfortunately there is only one place where i have wifi calling (in my notification bar near other buttons but...i cannot interact with the button).
My disappointment is even higher now... I've called Samsung (in my country) asking them if its possible to flash my phone with a Vodafone branded ROM (i know i can do it myself but wanted to see what Samsung has to say in this matter). And...lol...they said they do not flash roms on request...lol. I think not many people know about wifi calling in my country. It looks its up to me to solve the issue but... naturally I'm nervous about it because i dont want to lose my guaranty.
From what i learned its only a matter of flashing a CSC from a branded ROM. Unfortunately i haven't flashed anything for 4 years now.... i am scared...and not afraid to admit it I did pay for this phone a lot of money
Sent from my SM-N950F using Tapatalk
Click to expand...
Click to collapse
I am in the same boat as you, I live in NYC got an unlock phone thinking i'll get by with the HOTSPOT. But it doesn't work and I have no WIFI calling and no CAlling PLUS (sprint)
and would like to flash it to the stock ROM, so I don't have to go trough the procedure of returning this phone and getting a Carrier version.
Let me know how you make out. I can't find anything on youtube about this
I got probably a solution for some. You can install shorcut master (lite) from Play Store. Go to apps explorer and search for IMS settings scroll down to last one imssettingslauncheractivity and launc it; then you have to switch all those toggles to on under ims service switch. Restart phone...and for some now all those services will work including volte and wifi calling.
Sent from my SM-N950F using Tapatalk
Diaconescu_Tiberiu said:
I tried that also. Been reading everything i can find on the web about it. Tried many things, unfortunately there is only one place where i have wifi calling (in my notification bar near other buttons but...i cannot interact with the button).
My disappointment is even higher now... I've called Samsung (in my country) asking them if its possible to flash my phone with a Vodafone branded ROM (i know i can do it myself but wanted to see what Samsung has to say in this matter). And...lol...they said they do not flash roms on request...lol. I think not many people know about wifi calling in my country. It looks its up to me to solve the issue but... naturally I'm nervous about it because i dont want to lose my guaranty.
From what i learned its only a matter of flashing a CSC from a branded ROM. Unfortunately i haven't flashed anything for 4 years now.... i am scared...and not afraid to admit it I did pay for this phone a lot of money
Click to expand...
Click to collapse
I agree fully with @pigglett post above. (last Paragraph.) ......
................
" The solution is to call tech support at Vodafone and ask them to send the configuration to "update the provisioning" on your handset ... this is not same as mms or web configuration ."
....................
I noted that you already did this.(speak to service provider)
Wifi calling,
however depends firstly,
if you phone
and Rom support this (yes... your phone should ? )
Then it depends on your service provider..!
to activate wifi calling. (even though you might see
relevant wifi button etc in settings)
I am with service provider Vodacom ( @ Vodafone)
Above, is the procedure i had to follow.
I have volte , and wifi calling enabled on my device.
I also tried all sorts of shortcuts /options.
No luck
I would advise you to speak to
someone in senior management (technical section) Otherwise you wasting your time.
Good luck
I have just come off a web chat with Samsnug Uk and the Samsung representative confirmed that their engineers have now confirmed wifi calling is disabled on UK handsets until they are happy that it's working ok, I had spoken with Vodafone prior to the call today who have enabled the function numerous times on my account but to no avail The Samsung representative said they would release an update for NUgget once they were happy it was working ok. I asked for a timeline and was told that information was unavailable.....
ringtoneGEE said:
confirmed that their engineers have now confirmed wifi calling is disabled on UK handsets until they are happy that it's working ok
Click to expand...
Click to collapse
The majority of my calls are wifi, including several over the past day or two. I would be surprised if Samsung intervened in the manner described without attracting a significant measure of publicity.
The issue is Vodafone Romania does not support WI-Fi calling. The only networks in Romania supporting such feature are Digi Mobil (https://www.rcs-rds.ro/volte-vowifi) and Orange (https://www.orange.ro/tehnologii/apel-wifi/). I have the same unlocked dual sim Note 8 (pre-ordered form Altex) and am with the same carrier (Vodafone Romania). I enquired with them about the feature and their consultant told me that such feature is not yet supported. Moreover I inserted my wife's Digi Mobil SIM into the phone and it works unexpectedly well, the option in the notification panel became accessible and was able to use Wi-Fi calling. I know this is not exactly the response you were hoping for but unfortunately, at least for now, it seems we have to live with it.
Cheers!
I don't think you'll be able to enable it until the phone can detect that your provider is actually offering wifi calling as a service
protego said:
The issue is Vodafone Romania does not support WI-Fi calling. The only networks in Romania supporting such feature are Digi Mobil (https://www.rcs-rds.ro/volte-vowifi) and Orange (https://www.orange.ro/tehnologii/apel-wifi/). I have the same unlocked dual sim Note 8 (pre-ordered form Altex) and am with the same carrier (Vodafone Romania). I enquired with them about the feature and their consultant told me that such feature is not yet supported. Moreover I inserted my wife's Digi Mobil SIM into the phone and it works unexpectedly well, the option in the notification panel became accessible and was able to use Wi-Fi calling. I know this is not exactly the response you were hoping for but unfortunately, at least for now, it seems we have to live with it.
Cheers!
Click to expand...
Click to collapse
I found out myself from Orange. From Vodafone still no proper reply. I will switch to Orange as soon as i can because there's almost no Vodafone signal...and wifi calling was my last option
Sent from my SM-N950F using Tapatalk
Hi folks,
after the last update I have a big problem: when I start a call suddently the signal goes 0 (on both SIMs) and I receive a "no network" error. After a few seconds the signals go back but sometimes I have to wait for 15 or 20 minutes to call otherwise the call drops again.
It happens even when receiving calls.
I have this problem at around 30/40% of calls I try to make and this is very disappointing because I use the phone for work and I do many calls everyday.
A user on an Italian forum had the same problem two updates ago, he told me that he solved after a reset of the phone. I'm desperate now, tomorrow it's holiday in Switzerland so I think I will do it.
NOTE: It's strange nobody on internet is talking about this problem... It's only me?
Having the same issues with this build.
I have the HK dual sim, which I flashed the SEA firmware onto last year.
I'm having to go back to my old phone until this is resolved, I have missed several calls because of it. I tried a factory reset, which seemed to clear it up for a short while, but the problem came back.
Same problem here. After the update of
51.1.A.5.159I cannot receive or place calls
I cannot receive or send messages
IF I am inside a building. The network goes from 2 bars to 0 when I try to call. If i go outside of the building the cellular network is stronger (full) and calls are going through. I suspect there's something wrong with the baseband maybe? Which is what I was trying to search for yesterday. Was wondering if the current baseband for Android 11 is new or maybe it is the old one from Android 10?
Regardless, I can wholeheartedly say that Android 11 has basically shattered the signal strenght on this device to the point of making it useless. Now I can use it as a multimedia device... weeeheeeee.... Buy a premium device they say, it will be worth it, they say. Never had this issue on any of my Oneplus devices. Shame on Sony!
(btw my phone has the international software, not the HK one. using it on one single sim- XQ-AT-51).
The italian user told me now he's fine, the problem didn't came back.
Tomorrow I have a Switzerland holiday, I'm going to reset the phone to try to fix the problem.
Thanks for answering my question, it seems I'm not the only one with this problem. It's a pity there's no more official Sony forum to discuss these issues.
theskig said:
The italian user told me now he's fine, the problem didn't came back.
Tomorrow I have a Switzerland holiday, I'm going to reset the phone to try to fix the problem.
Thanks for answering my question, it seems I'm not the only one with this problem. It's a pity there's no more official Sony forum to discuss these issues.
Click to expand...
Click to collapse
Please do let us know how you get going. I too wanted to perform a factory reset but I've postponed it in case I could find some answers on the internet.
1ceb0x said:
Please do let us know how you get going. I too wanted to perform a factory reset but I've postponed it in case I could find some answers on the internet.
Click to expand...
Click to collapse
The phone is now restoring the backup from Google but this evening I don't think I will make a single call.
Tomorrow at work I will stress it (usually I make 1h of calls everyday, using both SIMs), and give you the results. Cheers!
The situation is maybe worse than before.
I don't remember if is it possible to downgrade. Xperifirm? Still works with new phones?
Otherwise I have to use my old XZ Premium because I have so many issues at work.
1ceb0x said:
Same problem here. After the update of
51.1.A.5.159I cannot receive or place calls
I cannot receive or send messages
IF I am inside a building. The network goes from 2 bars to 0 when I try to call. If i go outside of the building the cellular network is stronger (full) and calls are going through. I suspect there's something wrong with the baseband maybe? Which is what I was trying to search for yesterday. Was wondering if the current baseband for Android 11 is new or maybe it is the old one from Android 10?
Regardless, I can wholeheartedly say that Android 11 has basically shattered the signal strenght on this device to the point of making it useless. Now I can use it as a multimedia device... weeeheeeee.... Buy a premium device they say, it will be worth it, they say. Never had this issue on any of my Oneplus devices. Shame on Sony!
(btw my phone has the international software, not the HK one. using it on one single sim- XQ-AT-51).
Click to expand...
Click to collapse
The thing I noticed is that the call drops when switching network from 4G to 2G. Expecially on my Italian SIM, i have a weak 4G signal in my office (1-0 bars) but I have a full 4 bars 2G signal. Before this update when I start a call you can clearly see the signal bar going from 0-1 to full 4 meaning the phone switched to 2G. After this update it was impossible to place a call from my office on my italian SIM because it fails in that 4G/2G switch.
I put that SIM in "GSM only" and I had no issues in managing calls. It's unpractical but works.
The problem is worse on my Swiss SIM (the one I use for work) that has no 2G coverage, so I leave it in 5G/LTE/WCDMA/ecc ecc and hope the best. But I see some switch happens even there ranging from 0-1 to 3 bars (I think is 4G/3G switch. I don't have 5G or 2G coverage in my office). So I can't do anything to avoid the issue, that happens randomly but it's quite frustrating
(...)Same problem on HK. Does anyone think that the problem will be solved with an update? Sony flagship haha. The gsm signal was much weaker than the former P20pro before .... 178. Now ..... disaster. I think the only asset Remaining that you can read "network unavailable" on a 4K screen
So far mine seems much better after the latest update 58.1.A.5.222.
Here's hoping it was a temporary glitch.
Please try to use only one SIM until new updates.
I have the same issues but with only one it works fine.
Do we have any news about a new update so far ?
Have a good day!
Today the 58.1.A.5.222A update arrived, I tested the phone and seems to be OK, tomorrow I will test it harder during the workday.
PS: since two weeks I was using my old XZ Premium and the 1 II was resting in the drawer. So sad. I tried to flash another firmware but I had errors on Flashtool and newflasher. Nothing worked wtf.
After a working day in my office with many calls on both SIMs (a place where the problem was at its best as wrote before) I can confirm you the update completely solved the problem.
So thanks to everybody for the support, I hope you'll also be able to fix it with this update.
beachbloke said:
So far mine seems much better after the latest update 58.1.A.5.222.
Here's hoping it was a temporary glitch.
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"Temporary glitch" un par di balle*: 3 weeks with my old XZ Premium, and the actual flagship "Xperia 1 II" in the drawer! And resets, backups, restores, tests, copying gigabytes of data from and to the phone, hours of trying to flash other firmwares and receiving only errors...
* https://forum.wordreference.com/threads/par-di-balle.1875980/
theskig said:
Today the 58.1.A.5.222A update arrived, I tested the phone and seems to be OK, tomorrow I will test it harder during the workday.
PS: since two weeks I was using my old XZ Premium and the 1 II was resting in the drawer. So sad. I tried to flash another firmware but I had errors on Flashtool and newflasher. Nothing worked wtf.
Click to expand...
Click to collapse
I got the same software number and my problem still persists. Thank you for updating the thread with your findings. Glad to hear yours is working now.
Hello everyone, I faced the same issue on my device after updating to the software version mentioned by author, I've fixed the issue by flashing .280 software for SEA customisation. Original one was HK. So, now I'm able to use my phone as usual. Hope this tip will help somewho. Good luck with your devices.