[Q] Email On Razr i - RAZR i Q&A, Help & Troubleshooting

First post so first of all Hello!! and glad I found you
I have received my new razri today.I have set the email up using my works emails which is exchange all seems to be working OK.
The only problem is that I can find no setting to sync the emails only at peak times ie 7.00am till 5.00pm.
I don't want to receive emails during the evening.
Will I have to uninstall the email client that came with the phone ? if so what other email client preferably free would enable me to connect by exchange and also set peak sync times.
Also Can I delete the calendar and put another one onto the phone?
I am new to smartphones and am finding the whole process stressful
Any help would be really appreciated

Related

[Q] I am not getting emails through Exchange server

Hello
I have a SGS since about a month now.
The email was fine and I could get all mails even before Ms outlook on my laptop.
but I have just changed the ROM yesterday and since then I couldnt get any mail.
Though I am using exactly the same configurations and settings
Every other internet related app is working fine (including other email apps like Gmail)
I am just having this with the mail app. and for the Exchange Server mails.
I have noticed two things.
1. the sync is not happening (no moving dash circle on the top right corner) and
2. when at the mail accounts screen if I long touched the mail account (which is the only one anyway) and then choose Refresh .. it ask me for Force Close !!!! as it said there is something wrong with the process and it has to be closed.
Can you please help me out here
Work emails are very important for me.
Thanks a lot

[Q] Deleted mail is delivered again, stock mail

Hi,
When I delete a mail in the stock mail app, it is delivered again from my ISP a few minutes later.
Anyone knows about some "secret" settings, I can't find any in the app that solve this problem.
Or recommend another app?
Thanks in advance!
Ruben
I'm having the same problem.
Changed from IMAP to POP just to solve the problem for now.
Sadly not the solution but i works better now.
setup email with exchange server active sync, b'coz pop i think not provide push service, you hav to set check mail frequency.
Dsable auto sync off in acc
Go to Email - entre gmail credential - select manual setup - select exchange active sync - keep user ID n PW as it is n add m.google.com in server field, finish setup with rest of as per your desire
dr.ketan, I don't think exchange activesync is an option here, it's not gmail.
I'm having the same issue. I think it sometimes (rarely) works. What's worse, is that it marks the mail read. I did not have this issue with the mail app on my htc desire hd.
There are various bugs open at code.google.com (I can't link as I'm new), but the comments are a huge mess and I didn't ever figure it out. I tried K9 mail briefly but wasn't very impressed either. Let us know if you can get this fixed
Another gud push mail is seven, now a days disappeared from market. But earlier i hav attached smwhr in xda, search seven 7.54 really it was nice.
my old streak 2.2.2 with stock email app use to do this. Not a clue why.
Sometimes I would get the same email 3-4 times in a row. Maybe it is something to do with Android itself?
Many thanks for your reply!
I'm glad?, that it not was just me, because I spent a lot of time to find an answer. It works fine on my old Desire.
Ruben
Same for me it worked perfectly on tho HTC Desire but not on the Galaxy Note. Quite strange I think.

[Q] Hotmail issue with Salsa (deleting from server against my wish?)

When I look at my Salsa's Hotmail inbox, I regularly notice emails there which are not reaching my inbox on PCs, tablet or laptop. The Salsa seems to be deleting the emails from the server despite that option being unticked in the Salsa's Hotmail settings.
My settings on the Salsa are:
POP
pop.live.com
SSL
995
Login required: yes (I've tried yes & no)
smtp.live.com
TLS
587
Ask before deleting: On (I've tried On & Off, though I know this relates to manually deleting emails)
Refresh on open: No (Again, tried yes & no)
Auto download message: Off (tried both)
Delete mail on server: Off
I've tried deleting the account on the phone and setting it up again, but with no success in sorting the problem. Oddly, it seems that the same emails senders disappear, ebay for example. Since I got the phone, no ebay emails have made it to any of my computers. I can't promise to be 100% accurate that it's a set list of senders always being deleted but I'm certain about ebay and fairly sure about the rest.
Note also that the emails are not available in Hotmails on a web browser, even if I try their recovery setting.
Any helpful suggestions (other than "Stop accessing Hotmail through your Salsa"!:laugh: )?
Droideka77 said:
When I look at my Salsa's Hotmail inbox, I regularly notice emails there which are not reaching my inbox on PCs, tablet or laptop. The Salsa seems to be deleting the emails from the server despite that option being unticked in the Salsa's Hotmail settings.
My settings on the Salsa are:
POP
pop.live.com
SSL
995
Login required: yes (I've tried yes & no)
smtp.live.com
TLS
587
Ask before deleting: On (I've tried On & Off, though I know this relates to manually deleting emails)
Refresh on open: No (Again, tried yes & no)
Auto download message: Off (tried both)
Delete mail on server: Off
I've tried deleting the account on the phone and setting it up again, but with no success in sorting the problem. Oddly, it seems that the same emails senders disappear, eBay for example. Since I got the phone, no eBay emails have made it to any of my computers. I can't promise to be 100% accurate that it's a set list of senders always being deleted but I'm certain about eBay and fairly sure about the rest.
Note also that the emails are not available in Hotmail on a web browser, even if I try their recovery setting.
Any helpful suggestions (other than "Stop accessing Hotmail through your Salsa"!:laugh: )?
Click to expand...
Click to collapse
i only use the email app and nothing else for gmail and Hotmail and i find its fine. using another external app is pointless really. i found just setting Hotmail as pop mail and using my normal login. as for emails deleting that's new to me....Ive never had that issue. which rom are you using by the way?
BigBearEvo said:
i only use the email app and nothing else for gmail and Hotmail and i find its fine. using another external app is pointless really. i found just setting Hotmail as pop mail and using my normal login. as for emails deleting that's new to me....Ive never had that issue. which rom are you using by the way?
Click to expand...
Click to collapse
Sorry, should have said I'm still using your Big Bear X v11.
And I'm just using the standard "Mail" app for Hotmail & another account, and the GMail app for GMail. It's only Hotmail I'm having trouble with.
I should also add that sometimes the emails even disappear from the phone after being there moments before! What alerted me to the issue was seeing a competition in an email and deciding to enter via PC. So I went into Outlook but the email wasn't in Hotmail there. I went straight back to the phone and the email was now missing. It's as though there is some screwed up sync happening behind closed doors but I definitely have "Sync deleted items from server" disabled as well, so even that doesn't make sense.
If you have no suggestions for now, I'll delete the account from my phone again for a few days and see if the problem goes away - I'll know because ebay emails should start appearing on my other devices every day or so.
I'll wait till you reply again before doing that just in case you have any other suggestions.
Thanks.
Droideka77 said:
Sorry, should have said I'm still using your Big Bear X v11.
And I'm just using the standard "Mail" app for Hotmail & another account, and the G Mail app for G Mail. It's only Hotmail I'm having trouble with.
I should also add that sometimes the emails even disappear from the phone after being there moments before! What alerted me to the issue was seeing a competition in an email and deciding to enter via PC. So I went into Outlook but the email wasn't in Hotmail there. I went straight back to the phone and the email was now missing. It's as though there is some screwed up sync happening behind closed doors but I definitely have "Sync deleted items from server" disabled as well, so even that doesn't make sense.
If you have no suggestions for now, I'll delete the account from my phone again for a few days and see if the problem goes away - I'll know because eBay emails should start appearing on my other devices every day or so.
I'll wait till you reply again before doing that just in case you have any other suggestions.
Thanks.
Click to expand...
Click to collapse
on thew standard email app my settings for Hotmail are as follows
email addy and username are the email address in my case Hotmail.co.uk
pop server is pop3.live.com
security ssl
server 995
next settings are username ie email inc Hotmail.co.uk
password for account
smtp smtp.live.com
security tls
server 587
this enables the account active
receive settings
max size
update 5 mins
download 3 days
auto download active
folder sync inbox
didn't select deleted items from server
all other options not selected
im running v11 as-well
BigBearEvo said:
on thew standard email app my settings for Hotmail are as follows
...
Click to expand...
Click to collapse
OK, I'm going to copy your settings and see if that makes any difference.
Previously, I had as above but:
size 50kb (the default setting)
Auto download off (but only after trying on)
I don't see why the message size would affect the server unless for some reason it would delete from the server if the message was above the 50kb I had set on the phone, but surely not?
I'll let you know how that goes.
This morning's results:
Emails received on all devices - 6 different senders
Emails only received on Salsa - 4 different senders
So almost half my Hotmail emails aren't reaching my other devices
Next step, I guess, is to remove the Hotmail account from the phone and see if emails from the missing senders start appearing again...
Droideka77 said:
This morning's results:
Emails received on all devices - 6 different senders
Emails only received on Salsa - 4 different senders
So almost half my Hotmail emails aren't reaching my other devices
Next step, I guess, is to remove the Hotmail account from the phone and see if emails from the missing senders start appearing again...
Click to expand...
Click to collapse
this is odd, i don't usually use Hotmail via the phone anyway, i have it there to check my daughters Facebook etc as the notifications come through there, so its not really bothered me to much on what mails come through, but since you have mentioned this i have noticed only a small amount have come through as i went onto Hotmail via the website and found loads more lol, so i do wonder if its Hotmail itself that restricts it and not the email app.
BigBearEvo said:
this is odd, i don't usually use Hotmail via the phone anyway, i have it there to check my daughters Facebook etc as the notifications come through there, so its not really bothered me to much on what mails come through, but since you have mentioned this i have noticed only a small amount have come through as i went onto Hotmail via the website and found loads more lol, so i do wonder if its Hotmail itself that restricts it and not the email app.
Click to expand...
Click to collapse
That's really odd! At least it looks like it's not just me then, even if that's not a solution. I just wanted access to my Hotmail when I'm away from home to keep tabs on things or for online offers I may want to take advantage of, that sort of thing. I wouldn't mind so much if it was the other way round, i.e. that the phone was failing to receive some emails and they were all on the PCs but it's the PC I'm going to archiving them on and I don't want to be needing to forward emails and all the hassle and confusion that causes (as in the sender then being me, and the time stamp being wrong etc.) Even if there's the equivalent of a PST file that can be copied from an Android device to a PC with Outlook (is there?), it's still far from ideal.
I'm still totally mystified why the phone is getting all my Hotmails whilst my PCs, laptop and Nexus 7 (unrooted btw) and the Hotmail site itself are missing them! I can't speak for the N7, as I got that more recently than the phone, but the PCs and laptop all used to get everything (as far as I can be sure) before I got the Salsa - they all were in sync with the Hotmail website's emails.
The only possibility I can currently see is that somehow the Salsa is (selectively) deleting emails from the server, but even then that would require it always to be the first to download them. I suppose that's possible because whilst I usually have one PC on 24/7 I only run Outlook as and when I want to check emails. Hmmm, there's an idea! If I leave Outlook running constantly for a few days (seeing as I get far fewer Hotmails at the weekend) I wonder if it will download from the affected senders before the phone allegedly deletes them? Again, not a solution but possibly a way of confirming whether it really is the phone deleting them.
This is my guess at this problem
1. Have seen what POP does to your account ?, it downloads an email from the server and delete it on the server. That's the reason you cant see them on other devices N7 or your Outlook enabled computer.
2. With IMAP settings, similar to our Gmail app, you can access all you emails from the server even if you delete them from it. Regardless.
A link- http://www1.umn.edu/adcs/guides/email/imapvspop.html
Still not working!
8 emails reached all devices but a further 7 only reached the Salsa. Outlook remained running the entire time.
Times and whether they reached the other devices:
02:28 No
03:24 No
05:02
06:04
06:06
06:11
07:19
07:42
09:04
10:00 No
10:15 No
11:15
12:34 No
12:35 No
12:49 No
Interesting that most (not quite all) "lost" emails were in an uninterrupted time period. Whether that's relevant I don't know after only one day. I'll make a similar list on Monday (rarely get anything on a Sunday).
karanparikh said:
This is my guess at this problem
1. Have seen what POP does to your account ?, it downloads an email from the server and delete it on the server. That's the reason you cant see them on other devices N7 or your Outlook enabled computer.
2. With IMAP settings, similar to our Gmail app, you can access all you emails from the server even if you delete them from it. Regardless.
A link- http://www1.umn.edu/adcs/guides/email/imapvspop.html
Click to expand...
Click to collapse
I see a problem with IMAP settings (unless I'm misinterpreting them) in that deleting an email on the phone would delete it on the server, leaving it unavailable to other devices. I need to be able to access the emails at different times on different devices and be able to delete some emails from the phone without losing them from Outlook.
An example: An email arrives from Paypal to say a payment has gone through. I see that on my phone but don't need to keep it on the phone, so I delete it. But, I do want to save it in a folder in Outlook when I have the chance to get to my PC. If I start Outlook, isn't that email going to be unavailable to download and therefore save?
Incidentally, I tried to follow instructions on setting up a Hotmail address with IMAP (using a secondary account I have) but I get failed authentication messages. Looks like somebody may have had the same issue in the final comments here.
Hotmail, doesn't offer IMAP protocol on Android !!, they use something called an Exchange ActiveSync
Moreover, they have released their version of an application which you can download on the Playstore, I suggest have a test of the application and see if the emails are appearing there.
Droideka77 said:
I see a problem with IMAP settings (unless I'm misinterpreting them) in that deleting an email on the phone would delete it on the server, leaving it unavailable to other devices. I need to be able to access the emails at different times on different devices and be able to delete some emails from the phone without losing them from Outlook.
An example: An email arrives from Paypal to say a payment has gone through. I see that on my phone but don't need to keep it on the phone, so I delete it. But, I do want to save it in a folder in Outlook when I have the chance to get to my PC. If I start Outlook, isn't that email going to be unavailable to download and therefore save?
Incidentally, I tried to follow instructions on setting up a Hotmail address with IMAP (using a secondary account I have) but I get failed authentication messages. Looks like somebody may have had the same issue in the final comments here.
Click to expand...
Click to collapse
Hello,
You just described POP which you are currently using in your Salsa that is, "deleting an email on the phone would delete it on the server, leaving it unavailable to other devices.". That is what POP does. It deletes the email from the server if you delete it from the phone.
No once you delete the Ebay email from your phone it will not be available on the desktop or your N7, thats POP for you.
IMAP on the other hand deletes it from the phone and goes into, IMAP trash in our Gmail account on desktop. So you can view them on any devices running normal/IMAP Gmail. An image for your reference has been attached.
Sorry for being hasty, but XDA doesnt allow post within 2 minutes of each other.
I'll give the app a shot. You wouldn't think it would be so difficult just to access some emails. It's not even that likely I'd want to reply to emails from the phone very often, if at all, I just want to be able to read them when I'm not at the PC and know they'll still be on the PC when I go there.
karanparikh said:
Hello,
You just described POP which you are currently using in your Salsa that is, "deleting an email on the phone would delete it on the server, leaving it unavailable to other devices.". That is what POP does. It deletes the email from the server if you delete it from the phone.
No once you delete the Ebay email from your phone it will not be available on the desktop or your N7, thats POP for you.
IMAP on the other hand deletes it from the phone and goes into, IMAP trash in our Gmail account on desktop. So you can view them on any devices running normal/IMAP Gmail. An image for your reference has been attached.
Sorry for being hasty, but XDA doesnt allow post within 2 minutes of each other.
Click to expand...
Click to collapse
Ok, so the relevant thing is delete versus permanently delete!
I think the confusion I'm feeling is that my non-hotmail accounts in Outlook are all using POP but with the option to leave emails on the server.
Ya sure will do, this problem was precisely the reason the university I went to, shifted from Hotmail/Outlook to Gmail/Outlook. many of the lecturers didn't know the next day where the older mails went !! :laugh:
I just created a draft mail on my Salsa running on the Hotmail account and the same draft mail would not appear on my desktop Hotmail and vice-verse
Attached image is my University account where IMAP is enabled on my Salsa through the normal Mail app, not the Gmail one.
OK, Here [2nd attached] is my Thunderbird settings for IMAP, it clearly shows what do you want to do with the deleted items :highfive::highfive:
I've now installed the hotmail app and I'll allow both it and the standard email app to handle Hotmail for a couple of days or so, just to make sure they are in sync with each other. If they are, I'll delete Hotmail from the email app and see if I then retain all emails in Outlook or if the problem continues.
I actually got several Hotmails today so I was able to catalogue the success (or otherwise of the Hotmail app when still accessing Hotmail through the default email app too). Times of all Hotmails received, and whether Outlook or my Nexus & also received them:
("x" means in Hotmail app. "no" means not in Outlook, Hotmail.com or Nexus 7)
00:27 no
00:40 no
02:35 x
02:40 x
05:17 no
06:04 x
07:02 no
08:04 x
08:20 no
09:17 no
09:35 x
10:07 x
10:19 x
10:33 x
11:44 x
13:43 x
So in summary, both the email app and Hotmail app receive all the Hotmails whilst the same emails are missing from both Outlook and the N7. Not really the result I would have hoped for as it would appear that removing Hotmail from the email app and just using the Hotmail app would still end up with me losing emails in Outlook & N7. (I wanted to see an "x" next to all times above).
The next step (after forwarding any "Salsa-only" Hotmails of importance to my other devices*) will be to delete Hotmail from the email app and see how that affects things. It may be that I still have the same issue if the Hotmail app still gets emails which are missing elsewhere and I have to re-think how to get Hotmail on my Salsa without losing emails on other devices.
*Sending from Hotmail on the Salsa to the same Hotmail address, it still doesn't reach any device including
the Salsa (though I know sometimes it can take a while doing that so maybe it will get there eventually). Sending to a non-Hotmail address works as soon as I check Outlook.
I'll update after I've received enough emails tomorrow to see what's happening.
Still no positive progress. After deleting Hotmail from the email app and continuing with the Hotmail app on the Salsa, here are the results up to lunchtime today:
10/12:
(Deleted Hotmail from Salsa's email app before any emails rec'd today)
("x" means in Hotmail app. "no" means not in Outlook, N7 or Hotmail.com)
02:52 x
02:56 x
08:53 x
09:04 x
10:08 x
10:14 x
10:42 x no
10:43 x
10:48 x no
11:23 x
12:08 x
So, as you can see, the Salsa still seems able to prevent my other devices receiving some emails and permanently deleting them from the server - remember, they are not even recoverable from the Hotmail deleted items using their recovery tool.
Droideka77 said:
Still no positive progress. After deleting Hotmail from the email app and continuing with the Hotmail app on the Salsa, here are the results up to lunchtime today:
10/12:
(Deleted Hotmail from Salsa's email app before any emails rec'd today)
("x" means in Hotmail app. "no" means not in Outlook, N7 or Hotmail.com)
02:52 x
02:56 x
08:53 x
09:04 x
10:08 x
10:14 x
10:42 x no
10:43 x
10:48 x no
11:23 x
12:08 x
So, as you can see, the Salsa still seems able to prevent my other devices receiving some emails and permanently deleting them from the server - remember, they are not even recoverable from the Hotmail deleted items using their recovery tool.
Click to expand...
Click to collapse
i really don't know what to to say then....this is probably why i don't use Hotmail much anymore, gmail is taking over lol

[Q] Xperia Z Email

hi, just wondering can someone with an Xperia Z answer a Q for me, when receiving an email does it get sent to the phone straight away like my iphone does or is it like older android phones and only options to check for email every 5/10/15 mins etc? Thanks
that depends on which type of email account you set up.
gmail supports push-email. that means, the server contacts your phone and you'll receive in almost in realtime. second one is an pop3 / imap account, normally every mail account except gmail works with these protocols. this means your old-fashioned way of checking for new mail in periods. I don't know, what it is about exchange... anybody else?
Exchange
iirc, Exchange accounts can be configured to use push, if the server has it enabled.
thanks for the answers guys, was just wondering because I used BT email powered by yahoo on my iphone and got emails right away, yet on my HTC Wildfire (downgrade, yes I know) its only every 15 mins. so it should work fine when i get a Z. Thanks
i have a btinternet account and only get my mail when the phone checks every 15 mins or whatever i set it to, does not seem to give push email

[Q] Native email problem

I am using the standard email application and am syncing 2 btinternet accounts and 1 gmail.
The problem i have is that on one of the btinternet accounts it keeps syncing old emails and notifying me that i have a 'new' email. If i they mark the email as read or delete it then when the app next syncs it brings up another old email and notifies me i have a 'new' email.
The other issue (and possibly why im getting this problem) is that it only shows the last 25 emails. If i click the load more then it does load more of them but it seems that after a couple of times syncing that i am them back with just the last 25.
Anyone know how to get over this or what the problem might be?
I know there are other apps available but actually i like the simplicity of the standard app. I have tried aqua mail etc but had different sync errors with that .
hpsauce37 said:
I am using the standard email application and am syncing 2 btinternet accounts and 1 gmail.
The problem i have is that on one of the btinternet accounts it keeps syncing old emails and notifying me that i have a 'new' email. If i they mark the email as read or delete it then when the app next syncs it brings up another old email and notifies me i have a 'new' email.
The other issue (and possibly why im getting this problem) is that it only shows the last 25 emails. If i click the load more then it does load more of them but it seems that after a couple of times syncing that i am them back with just the last 25.
Anyone know how to get over this or what the problem might be?
I know there are other apps available but actually i like the simplicity of the standard app. I have tried aqua mail etc but had different sync errors with that .
Click to expand...
Click to collapse
wht s ur notification config in Email app?

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