Can`t turn my Xeperia Z on - Xperia Z Q&A, Help & Troubleshooting

Hi,
i got my Xperia Z yesterday and already have a problem. Yesterday in the evening i listened to some audible content. I didn´t turn off the app, because it goes in sleep mode after finishing the downloaded part. I had stamina mode active. Today my phone doesn´t react. It is off the screen is dark. I can push the powerbutton how i want, the phone doesn´t react. I tried to recharge it, because i thought the battery was completly empty, but i don´t even have the led active which is normally active when you plug in your phone.
Does anybody have had the same issues? And can give me a hint what to do? Otherwise i will have to change the device tomorrow. It´s my first sony, so perhaps there is a trick with it i don´t know.

Take it back.
Sent from my SAMSUNG-SGH-I317 using xda premium

volume up + power button for 10 secomnds!
you are done!

thanks, that really helped. But why does it fall in such a "mode" over night? thats not normal or is it?

Aka91 said:
volume up + power button for 10 secomnds!
you are done!
Click to expand...
Click to collapse
Is this some kind of safe mode??
Sent from my HTC Desire HD using xda app-developers app

vicedens2002 said:
Is this some kind of safe mode??
Sent from my HTC Desire HD using xda app-developers app
Click to expand...
Click to collapse
i dunno my xperia S went through that sometime back!
i did it just randomly and yo!
i was done!
i just thought this might help you!

vicedens2002 said:
Is this some kind of safe mode??
Sent from my HTC Desire HD using xda app-developers app
Click to expand...
Click to collapse
Hardware reset combination...similar to a battery pull for devices with user changeable batteries.

schorschl said:
thanks, that really helped. But why does it fall in such a "mode" over night? thats not normal or is it?
Click to expand...
Click to collapse
Can some1 check temps?
Might be a safe mode of sorts due to overheating?
Sounds like this is a common issue on the forums.

i don´t think its because of overheating. Today it was two times in sleepmode for a bit longer, and after both i had to restart it with the method mentioned above. I think it is a software failure. Maybe something with the staminamode. I will switch the staminamode off and wait if it happens again.

MikeySmikey said:
Take it back.
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
lol

I imagine a small firmware update will fix this. Be sure to report it to Sony every single time it happens.

Yes, i will do that. Bsides this bug, i´m very satisfied with the experia z, even with the battery life.

SmallsXD said:
Hardware reset combination...similar to a battery pull for devices with user changeable batteries.
Click to expand...
Click to collapse
So it is not good to perform it much, right?
Sent from my E10i using Tapatalk 2

pongnamu said:
So it is not good to perform it much, right?
Sent from my E10i using Tapatalk 2
Click to expand...
Click to collapse
You don't have choice if the phone freezes
Sent from my GT-N7000 using Tapatalk 2

Ever since they introduced non-removable batteries with XS ( and I still have a bone to pick with Sony regarding that choice ), they introduced a hardwired phone reset/shut down combination that is accessed via volume up+power button, that apparently by the sound of this thread, still functions the same as it did with S.
I've had my Xperia S freeze in middle of something ( can't remember what ) after it went to standby mode, and the only way to fix it is either to wait for your battery to die, or to manually reset the phone via volume up+power button combo.
It's safe to perform as much as you'd like, it just resets the phone or shuts it down, depending on how long you keep it pressed. It saved my Xperia S from water damage on one occassion, although I guess I won't have that problem with Z.

The same thing happens with my nexus 4.. Its somewhat related to hardware I guess. Cos xperia z and nexus 4 are very simpilar in case of hardware. around 10% people are facing such problems on nexus 4. Its a hardware problem I guess..
Sent from my Nexus 4 using xda app-developers app

try giving it some foreplay ;D

Related

Unable to turn on

Hi
I've problem with my nexus one. Everything was OK until one day my phone won't start. First I think that it's problem with power button because charging seems OK(orange led and after charge was green) so I buy board with new power button. After exchange bord it was same. Phone still wont turn on. I bring my phone to local shop and try brand new battery but nothing. Also I try factory reset and some other tricks for "power button problem" but nothing.:crying:
I'am sure that new board was replaced correctly.
Thank you for any solutions...
Yeah you should be crying sorry for ur lost.
Sent from my Nexus One using Tapatalk 2
So it's time to buy something new, but I love my nexus...
intel415 said:
Yeah you should be crying sorry for ur lost.
Sent from my Nexus One using Tapatalk 2
Click to expand...
Click to collapse
http://item.mobileweb.ebay.co.uk/viewitem?itemId=230833989185&index=0&nav=SEARCH&nid=29402334117
You could always try to change the motherboard
Sent from my Nexus One using xda app-developers app

Optimus black soft keys random clicks

My phone is now unusable, once you turn it on the soft keys will light up on their own, any idea how to fix? It will randomly click home button and will exit everything you're doing.
Could it be my screen digitizer? I'm running the ics leak.
Sent from my Galaxy Nexus using xda premium
allahmar said:
My phone is now unusable, once you turn it on the soft keys will light up on their own, any idea how to fix? It will randomly click home button and will exit everything you're doing.
Could it be my screen digitizer? I'm running the ics leak.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Did it get wet maybe? I would definitly give a try to another ROM, but it dont think it s a SW problem, but just to be sure...
Sent from my LG-P970 using xda app-developers app
N00BY0815 said:
Did it get wet maybe? I would definitly give a try to another ROM, but it dont think it s a SW problem, but just to be sure...
Sent from my LG-P970 using xda app-developers app
Click to expand...
Click to collapse
It happened to me to.
I guess it is the earthing problem....check your power supply while charging...
For me it used to happen when plugged the charger when i just bought my OB...i ws freaked out u know

AHD randomly shutting down...help!

my AHD randomly shuts down twice a day and I have no idea what is wrong with it...stock rom/kernel android 4.1, unlocked bootloader with eb40 battery installed
decemberlast2013 said:
my AHD randomly shuts down twice a day and I have no idea what is wrong with it...stock rom/kernel android 4.1, unlocked bootloader with eb40 battery installed
Click to expand...
Click to collapse
Your description does not provide enough detail for a reply. I suggest you describe exactly what happens.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 4
rlillard said:
Your description does not provide enough detail for a reply. I suggest you describe exactly what happens.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 4
Click to expand...
Click to collapse
well it just shuts down then I have to power it on again. happens randomly. twice a day. battery lasts 2 days since it is large one. I restored stock and problem still persists. It did that on custom roms too. I do not know if it might be the eb40 causing it or what. I have done clean installs and everything but again no fix...
I had this problem with an HTC phone, although it would reboot, not shut down. Turns out it was a problem. with the Sim card.
Sent from my MB886 using xda app-developers app
I take it from your description of the phone simply goes dark without a powerdown sequence embedded boots normally only after you press the power button.
How long has this phone given you good service since the EB40 modification?
When you did the modification did you fully cut away the plastic frame?
After a set down will the phone we start without pressing the power button?
Has the phone been dropped recently? Is it in a protective case? These are the questions I had in mind what I ask you for more details.
Sent from my MB886 / Maxx /CM11 using Tapatalk.
I replied with the fix in the eb40 thread. Also you may need to calibrate battery, you can use program from play store for that.
rlillard said:
I take it from your description of the phone simply goes dark without a powerdown sequence embedded boots normally only after you press the power button.
How long has this phone given you good service since the EB40 modification?
When you did the modification did you fully cut away the plastic frame?
After a set down will the phone we start without pressing the power button?
Has the phone been dropped recently? Is it in a protective case? These are the questions I had in mind what I ask you for more details.
Sent from my MB886 / Maxx /CM11 using Tapatalk.
Click to expand...
Click to collapse
souljaboy said:
I replied with the fix in the eb40 thread. Also you may need to calibrate battery, you can use program from play store for that.
Click to expand...
Click to collapse
which plastic frame should I cut? and the issue started once I installed the eb40...
decemberlast2013 said:
which plastic frame should I cut? and the issue started once I installed the eb40...
Click to expand...
Click to collapse
Its on the first few pages, but careful dont cut your finger off.
Deleted.
Sent from my MB886 using XDA Premium 4 mobile app
souljaboy said:
Its on the first few pages, but careful dont cut your finger off.
Click to expand...
Click to collapse
thanks!
Hmmm, interesting. I've had a few reboots after EB40 mod but I can't see how they could be related. :silly:

Not Waking Up

Guys I need help. Not sure if I should've created a new thread. My phone is not waking up. I've tried pressing the power button + volume up as well as hard reset but still the same. I'm not doing anything on the phone as in it's just lying on the bed. I was still using it before this happened. Just regular use. Tried charging it but notification area isn't lighting up. I hope someone can assist me on this as I'm getting worried...
Try open your sim card side
Do u see a smaller little red off button
Use pencil to click holdon 5sec
Sent from my C6903 using Tapatalk
Alex Tan Hao Nam said:
Try open your sim card side
Do u see a smaller little red off button
Use pencil to click holdon 5sec
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
I've tried that but still the same. I've tried connecting it to the PC and use SUS but it's not detecting the phone... I'm really getting worried as it is all working and no signs of problems before this happens. It just went to sleep then this occurs....
Holding vol - connect usb cable
Sent from my C6903 using Tapatalk
Alex Tan Hao Nam said:
Holding vol - connect usb cable
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
Tried that and SUS is not recognizing my phone... I tried the hard reset (red button) again but still the same. This is frustrating...:crying:
It trying to install driver
And u need other ppl help u
My phone z1 dun have root
Later caling other ppl help me
Sent from my C6903 using Tapatalk
Alex Tan Hao Nam said:
It trying to install driver
And u need other ppl help u
My phone z1 dun have root
Later caling other ppl help me
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
Haist! This is so frustrating. Really. :crying:
Srry I still don't have any tips srry
Sent from my C6903 using XDA Premium 4 mobile app
what rom are you on when this happens? any mods installed?
Alex Tan Hao Nam said:
Srry I still don't have any tips srry
Sent from my C6903 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
No worries, thanks for the help.
I just hope someone can give me some hope on this problem....:crying:
mharckk said:
what rom are you on when this happens? any mods installed?
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Click to collapse
No, it's all stocked. Not rooted. JB 4.3. This just happened today, less than an hour ago... Until now it is still connected to the laptop but nothing's still happening...
Omg android u updated to jb 4.3?
Google already said this version is not stable some device like Samsung can use but sony only xperia UI+android 4.3 I guess its not stable version so I waiting 4.4 not 4.3
And mharckk can u give me usefull root Z1 .257 tutorials my z1 current firmware is .257
This my Antutu result
Sent from my C6903 using Tapatalk
My antutu result
Sent from my C6903 using Tapatalk
maybe youve pinned down your phone while sleeping.
@Alex Tan Hao Nam: downgrade to .534, root via b1n4ry method then ota upgrade to .257
and don't be obsessed with benchmarks
mharckk said:
maybe youve pinned down your phone while sleeping.
@Alex Tan Hao Nam: downgrade to .534, root via b1n4ry method then ota upgrade to .257
and don't be obsessed with benchmarks
Click to expand...
Click to collapse
No I didn't. Before I lay it down to the bed I was using its camera and the phone was all fine, as in all fine then I put it to sleep. I laid it down on the bed to take a photo of it using my brother's phone and then when I was about to use it, it's not waking up upon pressing the power button.
strange problem, sudden death?just reset your phone with the button next to sim card.thn charged
mharckk said:
strange problem, sudden death?just reset your phone with the button next to sim card.thn charged
Click to expand...
Click to collapse
Really strange. I've left my phone at home since I cannot use it for 3hrs and when I cam back it's still not usable and the weird thing is it's warm/hot. Do you think this can be resolved by a service repair? I wanted this for a replacement instead to be honest. I have two issues now on this phone. 1st is the yellow hue then second is this one. Do you think I have enough reasons for a replacement? This is purchased from an OL shop by the way it's almost 2mos old which is way beyond the 3-day manufacturer's warranty of the OL store.
well hope its not a motherboard problem. you can always try to bring it to sony service center.
if you have no warranty coverage then you will have to pay.
Connect it to the charger, wait for a couple of minutes, Hold VOL up and power button for about 3 minutes (or until it vibrates) and then leave it in wall charger for 1 hour. Don't try to turn it on!
Now connect it to PC, hold VOL up and power button, when it vibrates release everything and hold the volume down button (might need to repeat and try to get it in flashmode), if you succeeded in getting it in flash mode, try to flash a ftf from here using Flashtool.
Regards,
~J2C
mharckk said:
well hope its not a motherboard problem. you can always try to bring it to sony service center.
if you have no warranty coverage then you will have to pay.
Click to expand...
Click to collapse
Well I really do hope so. Up until now it is still not usable. I will just try to demand for a replacement even if it's beyond the 3-day replacement period as this is definitely something I'm not happy about.

xperia z wierd shut down

i got a serious wired problem with my xperia z, it started yesterday, with the Sim card disconnect and connected a couple times, after that it just just down, when its off i try to turn it on again, and it come to the sony logo a couple sec later it shut down. now the the wierd thing comes. When my phone is off, and i cant do anything, i connect the charger, and the battery logo pops up so i press power button, and it boost up normaly. but this happen 4 times yesterday and 6 today. a month ago i installed stock 274 ftp.
6603
.274 Stock firmware
locked bootloader
NO root
hope somebody can help me!
Sony should take note on this. Lots of people having this problem and same to me. Few time sim diconnected and phone cannot be use if charger not connected.
Sent from my R800i using xda app-developers app
,
kayrowl91 said:
Sony should take note on this. Lots of people having this problem and same to me. Few time sim diconnected and phone cannot be use if charger not connected.
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
hmm. how long did you have it? you thing sony update service would work?
2 weeks ago. But now it getting worse, even I connected into wall charger, my phone will shutdown after few minutes.
Sent from my R800i using xda app-developers app
.
kayrowl91 said:
2 weeks ago. But now it getting worse, even I connected into wall charger, my phone will shutdown after few minutes.
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
hope the problem is fixed in the 4.3 when i can download it in denmark. so now we will see.
can you post with somebody else with this problem?
I cant see an update will fix this as I already flash 4.2 4.3 and 4.4 android version. Its hardware issue. Sorry, im using xda app. Cant copy any link to post. But you can find similar problem here
Sent from my R800i using xda app-developers app
dead
i was using my phone while it was connected to the charger, and suddenly it just turned off, i tried everything exept installing stock rom, cause i got my phone back to lastest stock a month ago. !!
dannyb9293 said:
i was using my phone while it was connected to the charger, and suddenly it just turned off, i tried everything exept installing stock rom, cause i got my phone back to lastest stock a month ago. !!
Click to expand...
Click to collapse
Try to force disconnect battery by pressing
volume up & shutdown button for abt 10 seconds.
report back.
Triedw
dogmatism said:
Try to force disconnect battery by pressing
volume up & shutdown button for abt 10 seconds.
report back.
Click to expand...
Click to collapse
My Phone can boot now but still the same problem that i mention first. Witout tre charger plugged to wall i van only do use i for 1 hour Max, and a game can only be played a couple minuts before it boots Dawn. The phone works finde with The charger
What is your production date?
Sent from my R800i using xda app-developers app
.
kayrowl91 said:
What is your production date?
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
How can i find that?
dannyb9293 said:
How can i find that?
Click to expand...
Click to collapse
On the bottom of the phone, above the bar code, it will say something like 13W13. That is mine and it means 2013, week 13.
Sent from my C6603 using Tapatalk
.
kingvortex said:
On the bottom of the phone, above the bar code, it will say something like 13W13. That is mine and it means 2013, week 13.
Sent from my C6603 using Tapatalk
Click to expand...
Click to collapse
found it.
13W11
Could that be a bad date?
Haha. Same with me. 13W13! I think sony didt pay their worker salary on week 13. So we got a bad phone.
Now im stuck with my old uncovered back and shattered screen xperia play that served me more than 2 years. R.I.P xperia Z
Sent from my R800i using xda app-developers app
Changed new battery and the problem solved!!
Sent from my C6603 using xda app-developers app
kayrowl91 said:
Changed new battery and the problem solved!!
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
So meaning to say its the battery problem is it?? I face the problem yesterday...
Yes. For me its only battery issue. Hope this will help
Sent from my C6603 using XDA Free mobile app

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