Headphone water damage sensor - Xperia Z Q&A, Help & Troubleshooting

As a great phone this is I'm concerned with where Sony have placed the water markers.
I understand that they are there for their protection but the top one really annoys me when I'm listening to music.
It would be great to have a water resistant phone that you could take out your pocket in the rain to change tracks ect. in ore of peoples expression 'Your getting your phone wet!'.
I wish Sony to a leaf out of Apples book placed theres underneath the headphone jack like the iPhone.
Any one agree?

My sensor under the headphone flap has already gone pinkish. living it england its hard not to get a little bit of rain on it when out at the shops and changing tracks. no idea what this would mean for my warranty.

Crucio_ said:
My sensor under the headphone flap has already gone pinkish. living it england its hard not to get a little bit of rain on it when out at the shops and changing tracks. no idea what this would mean for my warranty.
Click to expand...
Click to collapse
My thoughts exactly.

it seems like sony could easly refuse to repair a device, even if it's not your fault...

I am thinking of placing a small sticker over the water marker to prevent it from triggering.

PsyMonkey said:
I am thinking of placing a small sticker over the water marker to prevent it from triggering.
Click to expand...
Click to collapse
could you prevent it with a method that simple? and what would you prefer to remove the sticker in case of using the warranty?

i'm also curious as if this method is ok . I think sony would have thought about the sticker thing and maybe the sensor also reacts to something else like glue ...

What about sony's water resist warranty? If the stickers' colour changed to red, that means the phone got water from this places. Even flaps are correctly closed, If there is some faulty on the flaps the phone will get water.
So, i think it's not big problem the place of stickers, inside the phone or just near the plug.
Sent from my C6603 using xda app-developers app

The way I use my phone, the jack is on the bottom. I have it on a neck strap using the lanyard hook, so it holds the phone upside down. I ride a pushbike everywhere, work, in the rain so works out well this way for me. This was a selling point to me on the phone - lanyard strap, water resistant. When I rode with my iphone I had it in a grungy neck bag, and when it rained I either hoped for the best, or put it in a plastic bag...

If you triggered your water sensor somewhere - it doesn't mean your warranty is immediately void. If your phone dies from water damage, they check the covers and make their tests. If they leak - they'll repair your phone. If they don't, it means you left it open, doesn't really matter if your sensors turned pink or not - it's just for Sony, to let them know where the damage most likely happened.
Btw. just get an SBH20 bluetooth headset, problem solved. It's great and you can use any headphones with it

Akiainavas said:
If you triggered your water sensor somewhere - it doesn't mean your warranty is immediately void. If your phone dies from water damage, they check the covers and make their tests. If they leak - they'll repair your phone. If they don't, it means you left it open, doesn't really matter if your sensors turned pink or not - it's just for Sony, to let them know where the damage most likely happened.
Btw. just get an SBH20 bluetooth headset, problem solved. It's great and you can use any headphones with it
Click to expand...
Click to collapse
Yeah, but the SBH20 isn't waterproof... I guess a cheaper sacrifice than
It'd be fantastic if you could get cordless Bluetooth canalphones. One day they'll be able to get that stuff small enough...

I had wondered if this was bugging anyone else, it's a real bug bear to me since I usually use my phone for music every day, but living in the UK it likely to get some drops of rain in.
This means not only am I forced not to use my favourite headphones, but also that I have to buy one of those SBH20s.
The door itself is a PITA as well cause I fear it might snap of while open when taking the phone in and out of my pocket.
Sent from my C6603 using Tapatalk 2

That's the problem for me, the sensor is already pink just after 1 month of using the jack audio connection for my headphone, morality, you definitively need a bluetooth headphone or you will break the warranty. I've returned the phone to my provider that they confirmed that break the warranty BUT after contacting Sony with them, Sony confirmes that they always open the phone to really check if it's water damaged or not, if not, if it's just the sensor you haven't to worry but Sony is warning us by telling that some providers will certainly refuse to send the phone to be repairing by seeing the sensor, so if your phone is really damaged and you have the red sensor, you can cry.
For my case i've taken the bigest warranty for my phone, even if i destroy it myself i just need to pay the franchising of 50€ and they change it immediatly.

Mobe1969 said:
Yeah, but the SBH20 isn't waterproof... I guess a cheaper sacrifice than
It'd be fantastic if you could get cordless Bluetooth canalphones. One day they'll be able to get that stuff small enough...
Click to expand...
Click to collapse
Check out plantronics backbeat go. It's in ear, light and water resistant. Only thing it its not NFC enabled.

ninehneh said:
Check out plantronics backbeat go. It's in ear, light and water resistant. Only thing it its not NFC enabled.
Click to expand...
Click to collapse
Are they any good? They're awfully cheap.
Sent from my C6603 using Tapatalk 2

For waterproof bluetooth hearphone i suggest you :
Motorola S10-HD
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-------------------------
Philips ActionFit SHB6000
-------------------------
Splashbudz
-------------------------
JayBird Freedom (certainly the best choice)
Source : http://waterproofbluetoothheadphones.com

QualQuek said:
For waterproof bluetooth hearphone i suggest you :
Motorola S10-HD
-------------------------
Philips ActionFit SHB6000
-------------------------
Splashbudz
-------------------------
JayBird Freedom (certainly the best choice)
Click to expand...
Click to collapse
I've still not seen anything that impresses me, nothing with AptX or bluetooth better than 2.1.

alias_neo said:
I've still not seen anything that impresses me, nothing with AptX or bluetooth better than 2.1.
Click to expand...
Click to collapse
Very constructive, you have something better? We're all listening to you.

QualQuek said:
Very constructive, you have something better? We're all listening to you.
Click to expand...
Click to collapse
It's no slur on the contributions of the other posters here, I'm trying to say that there is nobody making anything worth looking at these days.
It's an expression of frustration at the state of things, soon as I find something, I'll make sure it's right here, so far the SBH20 seems the best option, but even hats not yet available.
Sent from my C6603 using Tapatalk 2

alias_neo said:
Are they any good? They're awfully cheap.
Sent from my C6603 using Tapatalk 2
Click to expand...
Click to collapse
sorry i can't give you a review as i don't own a pair. but i do like the design, as it fits nicely with spectacle users compared to some other models.

Related

N4 glass cracking because of heat (or temperature change)?

I saw some post on some Android blog saying someones nexus 4 cracked because of temperature change. That was ridiculous for me, cuz many other phones have gorilla glass 2 on their displays which gets hot and nothing happens. What can be different in glass between front and back of the device?
Also this guy said it cracked while charging:
Hating or true?
Tell me what you think please.
People drop them and then use this as a handy excuse to try and get a new phone.
Same point of view as me
yeah i dont think so, sounds like a scam. it would take some serious heat to crack the glass.
Phaha, idiot dropped it look at the cracking... cant believe some people would be cheeky to claim it was the phones fault they dropped it, **** happens but dont try and run it down like this... Glad this Nexus is doing well, so well that people have to BS issues haha! Only the speaker really is a fault but whether its software or hardware is yet to be know .
Still waiting to be able to order mine .
How much would it need to warm up? Like 110*C? Strange as hell.
If it was temperature change it would have to be from Quadrant to snow in Ojmiakon, right?
i think the back glass isnt gorilla glass
DforDesign said:
I saw some post on some Android blog saying someones nexus 4 cracked because of temperature change.
Click to expand...
Click to collapse
An extreme enough temperature change could do that, but there would likely have to be a pre-exisiting defect of some sort. Doesn't take much, a small pit, or the glass back not being aligned properly around the camera lens. That said, I've only ever experienced that with a car windshield or two, not my N4.
vladnosferatu said:
i think the back glass isnt gorilla glass
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Click to collapse
I hear people in this forum and many blog sites say it is. But didn't Phil from androidcentral confirm from LG that it is not gorilla glass. He went to where this and the optimus G were made and LG said that it is not gorilla glass on the back, its not glass.
That's interesting. But even if it's not gg it shouldn't break because of heat, right?
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Not if its not real or close to real glass, if its not as good as dispersing heat away from the which I assume is the battery overheating from recharge. Then yes it could possibly crack. However I charge using the included cable and never felt the screen get hot. I think it cracking from heat is real possibility depending what the composition on the back really is.
I keep hearing BS complaints about this phone. I have had 0 problems, no yellow tint, glass doesn't crack or scratch, no software or signal issues. I seriously think people just make **** up in their head or they don't actually own a N4 that are saying these things. I was one of the first to get this phone and its the best phone in quality and performance that I have used. I've had a int. HTC one x, brother has s3, sister has iPhone 5 and I had a gnex before the one x. This phone us ridiculous for $299
Sent from my Nexus 4 using xda app-developers app
I trust the guy at Droid Life. Wasn't some random dude, it was the main guy at the site. And it's freaked me out enough that when I'm at my parent's house, I'm not putting my bare phone on their granite countertop.
However, I do think it had to have been more than a gently placing the phone on the stone countertop. It HAD to be.
DforDesign said:
That's interesting. But even if it's not gg it shouldn't break because of heat, right?
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Click to expand...
Click to collapse
I think if the phone got hot enough to break the glass it would not have survived it. The most components will take serious damage from the heat also, not only the glass.
It MIGHT be that a rapid temperature change from hot to cold or vice versa could cause the glass to crack. To crack, not to shatter like the one in die video.
dwd3885 said:
I trust the guy at Droid Life. Wasn't some random dude, it was the main guy at the site. And it's freaked me out enough that when I'm at my parent's house, I'm not putting my bare phone on their granite countertop.
However, I do think it had to have been more than a gently placing the phone on the stone countertop. It HAD to be.
Click to expand...
Click to collapse
Yes, because site admins are always right about everything all the time. This whole heat shock stuff is nonsense. The phone doesn't get that hot, and room-temperature isn't that cold. At worst, Kellex had a defective phone. The glass either had a manufacturing problem or it was seated improperly. More likely, he broke it, since he also broke an Optimus G, which has been out longer than the Nexus 4 and hasn't had a big issue with this.
Look at THIS THREAD, if the glass has enough flex to creak, then it's got enough flex to handle any heat stress that doesn't involve you sticking your phone in boiling water after keeping the phone in your fridge.
As for some LG guy claiming the back isn't glass, I'm skeptical of that too. It might not be a proprietary Corning formula, but it's not plastic either, which means it's almost certainly SOME kind of glass.
I took a look at some photos on ifixit and think it might be a round of bad batteries. They have a fault and expand when they are rapid charged and is pushing against the glass causing it to crack. It be cool if one of those guys could open the phone and check the battery.
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Mash87 said:
It MIGHT be that a rapid temperature change from hot to cold or vice versa could cause the glass to crack. To crack, not to shatter like the one in die video.
Click to expand...
Click to collapse
Just theorizing and repeating myself here, but there would have to be an internal defect in the glass, a microscopic chip, or the glass would have to be fitted poorly around the camera lens. The cut out for the lens is rounded, but it's still a weak spot so far as glass is concerned. Would likely need the perfect storm of events to make it happen.
vladnosferatu said:
i think the back glass isnt gorilla glass
Click to expand...
Click to collapse
The back is gorilla glass
Sent from my Nexus 7 using XDA Premium HD app
silver91342 said:
I took a look at some photos on ifixit and think it might be a round of bad batteries. They have a fault and expand when they are rapid charged and is pushing against the glass causing it to crack. It be cool if one of those guys could open the phone and check the battery.
Click to expand...
Click to collapse
Good theory.. Scares me a bit..
If they truly did cracks o easily I'm sure they are doing what they can to get Google to replace them..But if they refuse I guess opening it up to show the battery will be a good way to get momentum on the internet in case it really is happening.
But for all we know they dropped the phones and are just trying to get replacements.
Hi
jmejiaa said:
Good theory.. Scares me a bit..
If they truly did cracks o easily I'm sure they are doing what they can to get Google to replace them..But if they refuse I guess opening it up to show the battery will be a good way to get momentum on the internet in case it really is happening.
But for all we know they dropped the phones and are just trying to get replacements.
Click to expand...
Click to collapse
There was another post where someone showed a cracked back on both the LG and the Nexus, they said it was where they were placing the phone onto a cold stone work surface causing a temperature difference. Although if the surface isn't smooth and they drop it with some force and a small raised area of stone meets the glass it would crack it and explain it.
If the phone got as hot as they claimed in that video the safety fuse in the battery should have cut it dead to avoid an explosion, but the phone appears to be working just fine.
The backs are breaking that much we know, then again so do the fronts break on all phones if treated badly. Glass can crack and break, what is hard to ever know from posts here is if the breakage is just in line with other devices and typical, or it is happening statistically more often on the Nexus 4. Of course people will complain of broken phones/glass, but no one is going to post here and complain the glass hasn't become cracked!
Regards
Phil

Xperia Z crashed all together

Hi! I used my xperia Z in shower for the 3rd time now. suddenly it stopped responding. The screen started slowing down and eventually stopped working all in all. Now the screen is black and the LED is red and its even warm from the back. The emergency shutdown doesnt work. I can see some moisture on the backside on the camera. All the flips were tight when i used it. ATM the phone is in bag of rice but im scared ****less because i need the phone in the army and dont want to send it for repairment. Any help would be awesome.
You shouldn't have used it in the shower in the first place. See this image from the user guide -
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So a shower would expose the device to excessive moisture, hot water and liquid chemicals in the form of soap/shampoo, all of which you're not supposed to do.
If water has got inside, I would think something has been damaged, so repair will be necessary unfortunately.
Sent from my C6603 using Tapatalk 2
This happened to me, after a couple of days everything was working... Except the digitizer in the screen. It didn't recognize touch.
I took it back to Phones4u and they replaced it for me.
Sent from my C6603 using xda app-developers app
Well I started charging the phone, and the LED was red. after it turned orange i took it off and tried to boot it up. Nothing happened so i put it back to charger. After doing that sony logo came up and the charging logo too. Not booting up, but at least something is happening.
I wonder why people keep taking shower together with their phone?
Saigonian said:
I wonder why people keep taking shower together with their phone?
Click to expand...
Click to collapse
shower porn, if you thought it good with the xperia go/advance, wait till you try it with the z
Saigonian said:
I wonder why people keep taking shower together with their phone?
Click to expand...
Click to collapse
It doesn't matter why - this phone is water resistant up to 1m/30minutes/low pressure and as long as the covers are closed, it cannot die on you - otherwise you claim warranty.
That's what you pay for. And there isn't a "no shower" rule in the manual, so as long as you didn't spill a showergel ( chemicals void your warranty ) on it or sprayed it with what Sony considers a "high pressure" stream of water, and your covers didn't leak ( strips below them are still white ) they'll replace your device.
Akiainavas said:
And there isn't a "no shower" rule in the manual,.
Click to expand...
Click to collapse
WRONG. Do not expose to excessive moisture or hot water surely suggests that you shouldn't use the phone in the shower. It is not Sony's fault that some people are idiots and do not read the user guide that is easily accessible through the support app on the phone.
I'm quite sad that this phone has attracted many morons that want to go swimming/snorkling/surfing/bathing/whatever, then blame Sony when their phone breaks. Cretins.
Sent from my C6603 using Tapatalk 2
kingvortex said:
WRONG. Do not expose to excessive moisture or hot water surely suggests that you shouldn't use the phone in the shower. It is not Sony's fault that some people are idiots and do not read the user guide that is easily accessible through the support app on the phone.
I'm quite sad that this phone has attracted many morons that want to go swimming/snorkling/surfing/bathing/whatever, then blame Sony when their phone breaks. Cretins.
Sent from my C6603 using Tapatalk 2
Click to expand...
Click to collapse
I think that it is you who is wrong. Avoid moisture doesn't mean it's prohibited.
This device has IPX certificate which states that it has been tested and guaranteed as water and dust ingress protected. If Sony applied for a certificate that says your device will survive this and that, saying to avoid it is purely a back-up on their side.
Of course you shouldnt really take a shower with your phone, but IPX certificate guarantees it will survive contact with water - it doesn't matter if accidental or deliberate... otherwise what's the point of bothering with certificates ?
Also, there's no need to call people names, it's not the third grade, doesn't make you 'cool' you know...
dont fight
Akiainavas said:
I think that it is you who is wrong. Avoid moisture doesn't mean it's prohibited.
This device has IPX certificate which states that it has been tested and guaranteed as water and dust ingress protected. If Sony applied for a certificate that says your device will survive this and that, saying to avoid it is purely a back-up on their side.
Of course you shouldnt really take a shower with your phone, but IPX certificate guarantees it will survive contact with water - it doesn't matter if accidental or deliberate... otherwise what's the point of bothering with certificates ?
Also, there's no need to call people names, it's not the third grade, doesn't make you 'cool' you know...
Click to expand...
Click to collapse
i think you both are correct same thing happened to me and got my phone replaced...............the dealer told me what we tend to do is post chrging of the phone we dont seal the usb cap properly....also the other caps may b it happened bcos of that................but this phone is dust and water resistant for sure but still weshould avoid using it in showers
Agree. Water and Dust proof is not meant to be over exploited. That is something limited to the standards where certain rules apply. I had "washed"my phone couple of times but not beyond that.
riflesnroses said:
i think you both are correct same thing happened to me and got my phone replaced...............the dealer told me what we tend to do is post chrging of the phone we dont seal the usb cap properly....also the other caps may b it happened bcos of that................but this phone is dust and water resistant for sure but still weshould avoid using it in showers
Click to expand...
Click to collapse
We're not fighting mate, just exchanging opinions
Our friend here has slightly different opinion on the matter, and as you said we're both correct - you shouldn't take a shower with your phone, IP certificate or not, but the phone actually should survive that thanks to that certificate as long as you fulfil the requirements ( covers, time, pressure etc ).
Anyway, there are tons of people taking showers with their XZ, washing it, putting it in the sink just for fun - and we only hear single cases of water damage, so I think it's safe to assume it's not a common problem with XZ waterproof build.
If you don't stick to 1m / 30min / low pressure / covers closed / various "do not" rules, you can't blame Sony for anything.

Can these repairs be covered by warranty?

So I just got another xperia Z, used, from ebay, and there is 2 issues that i think could be warranty issues.
1) the tape under the seals is red, not white, showing water leakage? I saw reports of this from poeple on the forum, do sony cover repairing seals? This was the special launch bundle with headphones etc. so it is one of the first off the line
2) there is a blemish on the right hand corner, which lines up with where the dock clips in, could this have been caused by the dock? if so is this covered by warranty. See the images below
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dh2311 said:
So I just got another xperia Z, used, from ebay, and there is 2 issues that i think could be warranty issues.
1) the tape under the seals is red, not white, showing water leakage? I saw reports of this from poeple on the forum, do sony cover repairing seals? This was the special launch bundle with headphones etc. so it is one of the first off the line
2) there is a blemish on the right hand corner, which lines up with where the dock clips in, could this have been caused by the dock? if so is this covered by warranty. See the images below
Click to expand...
Click to collapse
I guess sony wont cover those small damages, I even got a small dot on a gorilla glass, I peeled of the screen protector but when I cleaned it with soft cloth I discovered very tiny dot (scratch) and I got very pissed, it is almost invisible but I hate to know that my phone has a scratch because I always take care of my phone and I'm very careful! I also was interested if the could polish the screen or something but they said it's not a factory damage and would not repair it. I had Xperia S and I promised myself not to buy SONY products because of build quality and again I did it! I'm very disappointed Hope Honami will be better
MADNJPN said:
I guess sony wont cover those small damages, I even got a small dot on a gorilla glass, I peeled of the screen protector but when I cleaned it with soft cloth I discovered very tiny dot (scratch) and I got very pissed, it is almost invisible but I hate to know that my phone has a scratch because I always take care of my phone and I'm very careful! I also was interested if the could polish the screen or something but they said it's not a factory damage and would not repair it. I had Xperia S and I promised myself not to buy SONY products because of build quality and again I did it! I'm very disappointed Hope Honami will be better
Click to expand...
Click to collapse
Upon closer inspection, the issue with the screen is more because it has been replaced badly (didnt know this before), the corner is not stuck down properly, so sticks up and makes it easier to damage, all that has happened is the black bezel has come off a small chunk in the corner, meaning it is just clear, as it lights up when you turn the screen on. Also pushing on the sides of the screen presses on the actual LCD, just a really poor repair!
Still wondering about the pinkish tabs under the flaps though
:X I cant imagine how you feel :X Take my deepest condolences
dh2311 said:
Still wondering about the pinkish tabs under the flaps though
Click to expand...
Click to collapse
It means those tabs have come in contact with water.They are originally white.
Hubriss said:
It means those tabs have come in contact with water.They are originally white.
Click to expand...
Click to collapse
I know, but the seller swears its never been near water, and ive seen reports of leaky seals, as this is a launch day model its likely not been fixed, so would that be covered by warranty is the question
dh2311 said:
I know, but the seller swears its never been near water, and ive seen reports of leaky seals, as this is a launch day model its likely not been fixed, so would that be covered by warranty is the question
Click to expand...
Click to collapse
I read somewhere that Sony service center refusing warranty(hardware related) if those indicators go pink.I don't really know if they are going to treat initial batches any differently.
Hubriss said:
I read somewhere that Sony service center refusing warranty(hardware related) if those indicators go pink.I don't really know if they are going to treat initial batches any differently.
Click to expand...
Click to collapse
They can easily be returned back to white using chlorine/bleach. I'm in no WAY saying the OP should do that, but i was wanted to leave this here.
Feddey said:
They can easily be returned back to white using chlorine/bleach. I'm in no WAY saying the OP should do that, but i was wanted to leave this here.
Click to expand...
Click to collapse
Well..that's a great idea(if it works!) for those who want to claim warranty for hardware related problems.One could carefully rub some on it using an ear-bud or something.
Hubriss said:
Well..that's a great idea(if it works!) for those who want to claim warranty for hardware related problems.One could carefully rub some on it using an ear-bud or something.
Click to expand...
Click to collapse
If you break your own device man up and pay up. The only reason i left this here was because it wasn't due to hardware.
Just to update people on this, the phone is going back, the screen was poorly replaced and is loose on 2 corners, the back is also loose from where it has been dropped, so a combination of not well looked after and poor build quality really. Not going to stop me buying the honami on launch day though. I'm hoping for a Honami and Smartwatch 2 bundle
dh2311 said:
Just to update people on this, the phone is going back, the screen was poorly replaced and is loose on 2 corners, the back is also loose from where it has been dropped, so a combination of not well looked after and poor build quality really. Not going to stop me buying the honami on launch day though. I'm hoping for a Honami and Smartwatch 2 bundle
Click to expand...
Click to collapse
Send this destroyed phone him back. He lied to you about phone. He must give your money back.

|warning| is it really waterproof?

Hi! First of all sorry for my English, if something is unclear feel free to ask.
Ok so iv'e got my brand new Xperia z1 last Monday after months of anticipations. for the next day, i tested it and played some games and was very satisfied,.
One test had only left- is it really waterproof? On Wednesday i went to the pool and of course checked thousand times that my precious Z1 ports caps are all closed.
I took some snapshots and couple of videos. The total time that my Z1 was underwater is no more than 5 minutes and less than 1 feet.
After exiting the pool and wiping all the water residues, the Z1 functioned properly and didn't seemed to have any problem at all. About 4 hours later when the battery was on 30% i plugged it into the charger, and the worst of all occurred! Smoke started to come out from the charging port! :crying: I immediately puled the charger out, and saw that it was completely melt down. That was a shock for me! I thought to myself, " what the **** just happened?!?!?!?"
After drying it with a hair dryer i tried to charge it again. No luck. The battery wont charge anymore . I also noticed that the rear camera lens has water vapor on it, which prevents me to take photos. I was really mad and especially disappointed, as i familiar with the good quality of sony's products.
The day after, i took it to sony store demanding to replace the faulty phone.
I explained them what happened but they keep saying that there is no warranty for water damage. They said that i have only one option, to take it to an authorized sony lab and to pay for a pressure test, to prove that my unit is defective! And then, maybe, if the results are negative they will replace it to a new one.
Of course i demanded a free test, cause its sony's fault and the responsibility for a faulty product is on them.
Now i need to wait in patience for their results.
I am lucky for not selling my old Iphone 4 yet.
I searched google for a similar problem and found this on sony forum:
( i can't post links, just search on google "Just realized my month old z1 is bent")
There are 2 photos on the thread, one on the first page and the second on the third page.
That person's xperia z1 was bent, what makes his phone unsealed and no more waterproofed. He says that the phone never felt or was in his back pocket(mine neither). A few users said that they are familiar with this phenomenon too.
It causes me to worry, maybe all of the z1 are made with the same problem and will eventually get ruined?
Usually i trust sony's products. I even recommended to my friends buying the z1, and bought to my sister the old z.
I am very disappointed not just because of the faulty unit but also the bad customer service.
I really hope that they will replace my z1.
Please tell me what do you think.
I really dont buy that waterproof thing by Sony. If you will look at their website they are telling that its waterproof but if you look at z1 manual, you can see that it is dust and water resistant only and no claim that it is waterproof.
I remember last time when my friend bought the xperia Go, he only test it with the basin with the cover closed properly, same thing happen and its only 1 day old.
The sales rep told him that he can use it under water but when I confront the sales rep who sold him the XGO, he was claiming that it can only be use for water splash.
Sent from my C6903 using xda app-developers app
Until now the biggest test I did with my phone was wash it in the bathroom sink and dry it with towel to remove finger marks. No problem until now.
Had mine under water loads of times just posted a pic of it at the bottom of my fish tank....no problems at all
Sent from my C6903 using XDA Premium App
Mine has been underwater loads of times and never had a issue with it. The speaker is quiet afterwards for about 10mins but other than that no issues
Sent from my C6903 using xda app-developers app
nobby00900 said:
Mine has been underwater loads of times and never had a issue with it. The speaker is quiet afterwards for about 10mins but other than that no issues
Sent from my C6903 using xda app-developers app
Click to expand...
Click to collapse
Oddly enough, I get the same thing! Haha. But I use mine in the shower every morning to watch Netflix and give it a nice wash before I leave and have encountered no issues.
But OP: contact your regions Sony customer service and demand them to provide you with service. Contact corporate if all else fails. You paid a pretty penny for that phone, you should get what's advertised. If you paid via credit card, charge back if you can.
Sent from my C6906 using XDA Premium 4 mobile app
Here is what sony says about the warranty being void.
So much for the water resistant warranty !!!
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bogdan wst said:
Here is what sony says about the warranty being void.
So much for the water resistant warranty !!!
Click to expand...
Click to collapse
The way I read it, it says that the warranty will be void if you let water in because the flaps were not closed or usage went beyond the IP rating specs.
Yes. But.what about faulty flaps from manufacturer? No responsability about that?
Yes! and what about unsealed Z1 (that has been bent because of heat or any other reason)?
you can't prove that you used your phone properly and under their instructions, so they don't give any warranty on water damage, on advance, and this is really ****ed up situation. now i have to spend my money and time
Oh and i forgot to mention that my speaker has the same problem.. wonder why?
i will update as soon as i get an answer.
They need to say that, otherwise buying a Z1 would equal buying a subscription of Z1's, as whenever I scratched the phone I could just dunk it in a tank of water with the flaps open and have it replaced. You have a responsibility to make sure your flaps are in good condition (don't open them all the time, and make sure to wash the phone immediately after submerging in saltwater) before submersion, but it is certainly waterproof, I have tested myself. Actually what I've been doing with my waterproof Sony phones is record my unboxing, and without taking the camera away from the phone I ensure flaps are firmly closed and submerge the phone for 10 minutes. Since the box was sealed at the start this provides a sort of "chain of trust" and would be usable if I receive a non-waterproof phone.
With that said, I wouldn't do anything stupid with it just because it can take it (besides showing off a couple of times in front of mates), just use it as normal and simply stop worrying so much because you know the phone actually can take it.
When boating it is a relief knowing that if I end up in the water I will still have a working phone that I can call home with.
But where is it written that a Z1 owner has the responsability to make sure that the flaps are in good condition? And how is one able/authorised to say that the flaps are ok (except SONY)? And is there a warranty for the quality of the flaps?
In conclusion, Z1 MAY be water resistant, but SONY took great care that they are exonerated if water would get inside the phone, by not mentioning anything about the flaps warranty and by mentioning the case of warranty being void i posted before.
So... For all you Z1 users out there: DO NOT EXPECT SONY TO REPLACE YOUR PHONE / TO TAKE ANY RESPONSABILITY IF WATER GETS INSIDE IT (even if you check that the flaps are firmily closed when you take the phone under water)!
IT'S JUST A MATTER OF LUCK!
The speaker gets quiet for a bit after getting water in them. Because if you look at it this way, would you be able to speak properly with a mouth full of water?
Sent from my C6903 using XDA Premium 4 mobile app
marc_ecko28 said:
.......but if you look at z1 manual, you can see that it is dust and water resistant only and no claim that it is waterproof.....
Sent from my C6903 using xda app-developers app
Click to expand...
Click to collapse
Are you sure that it doesn't mention that it's waterproof in the manual? My manual mention that it's waterproof. I have tested it also myself in a lake many times
kostas-k said:
Are you sure that it doesn't mention that it's waterproof in the manual? My manual mention that it's waterproof. I have tested it also myself in a lake many times
Click to expand...
Click to collapse
Yeah! The manual says waterproof, with IP58 certification.
water resistant was my Motorola Defy, and I used as waterproof, even getting pictures under water (btw.. it still work, even after some massive drops)
But... for Z1, that costs 4x more and is guaranteed, i still had no balls to test it... not even washing it(something bothers me about the audio jack.. it has nothing to prevent water there 1week old yesterday...
soueumesmoaki - the audio jack is under sony warranty (see picture posted by me earlier).
The warranty void occurs if water gets inside the phone by those rubber flaps.
Hi! Just wanted to update you guys.
While I was waiting in the store i encountered the man who Imports Xperia z1 to my country.
I told him what happened, he was very nice and immediately took the faulty handset and promised to deliver me a new one.
He told me that there is a problem with some phones which makes them bent and unsealed. I didn't notice any bent on my phone.
I thought it will be much more difficult for me to get a new phone.
I've got my new Xperia z1, tested it in water, everything works great.
UserAr said:
Hi! Just wanted to update you guys.
While I was waiting in the store i encountered the man who Imports Xperia z1 to my country.
I told him what happened, he was very nice and immediately took the faulty handset and promised to deliver me a new one.
He told me that there is a problem with some phones which makes them bent and unsealed. I didn't notice any bent on my phone.
I thought it will be much more difficult for me to get a new phone.
I've got my new Xperia z1, tested it in water, everything works great.
Click to expand...
Click to collapse
Wow that's good customer service from their side! Not sure though if I have the guts to dunk mine in water, but accidents do happen and I sure hope as hell its not faulty when it does. Interesting that the rep confessed about some phones being bent, hmmm...
Have dunked mine quite a few times and its never had a problem. Apparently the longest time you can keep it submerged is half an hour although I'd prefer not to test that myself. No problems here, just make sure that your phones clean and that no dust is on the inside of the covers.
Sent from my C6903 using XDA Premium 4 mobile app
Lol I once washed my phone with soap is still working fine
Sent from my C6903 using Tapatalk 4

LCD Smashed

so a month ago i had a massive boo boo and actually managed to trap my phone in the car door, unfortunately this has smashed the front glass and the LCD, I've found many LCD replacements on eBay and several guides on YouTube, i feel confident enough to do it, however I'm just wondering, which LCD with digitizer do i go for, I've seen some saying they have retina i know this is resolution but would it be possible to get a higher quality LCD or will they all be the same quality, i don't want a cheap Chinese copy, i still want the phone to say "Sony" at this top as it would bug me without it,
and also finally, will my phone retain it's water resistance or would this be lost?
Thanks in advanced
I
xX_o2_Xx said:
so a month ago i had a massive boo boo and actually managed to trap my phone in the car door, unfortunately this has smashed the front glass and the LCD, I've found many LCD replacements on eBay and several guides on YouTube, i feel confident enough to do it, however I'm just wondering, which LCD with digitizer do i go for, I've seen some saying they have retina i know this is resolution but would it be possible to get a higher quality LCD or will they all be the same quality, i don't want a cheap Chinese copy, i still want the phone to say "Sony" at this top as it would bug me without it,
and also finally, will my phone retain it's water resistance or would this be lost?
Thanks in advanced
Click to expand...
Click to collapse
I don't know where to buy the parts but I do know that there are multiple lcd versions, one made by sharp and one made by jdc. Some say the one by sharp is better and some say the one by jdc is better.
Also your phone will probably no longer be waterproof
Sent from my C6903 using XDA Free mobile app
Check Witrigs.com
Sent from my C6902 using XDA Free mobile app
thanks, i suppose the waterproof could be retained by buying the adhesive seals from that website, i just don't know what lcd to get, was looking at ebay because they are much cheaper, but their are so many variants, has anyone ever done an LCD replacement before on here?
xX_o2_Xx said:
so a month ago i had a massive boo boo and actually managed to trap my phone in the car door, unfortunately this has smashed the front glass and the LCD, I've found many LCD replacements on eBay and several guides on YouTube, i feel confident enough to do it, however I'm just wondering, which LCD with digitizer do i go for, I've seen some saying they have retina i know this is resolution but would it be possible to get a higher quality LCD or will they all be the same quality, i don't want a cheap Chinese copy, i still want the phone to say "Sony" at this top as it would bug me without it,
and also finally, will my phone retain it's water resistance or would this be lost?
Thanks in advanced
Click to expand...
Click to collapse
Hey, i've changed the monitor and i can't really tell the difference from before. To me it looks the same and the touch works fine. Just be careful while doing the work, it's not that hard. About the water resistence it all depends on how u do the work and if the adhesive u use is good. I think my z1 still has the water resistence but i don't really want to risk just to check it. Who cares at this point, i have a beatifull working z1. I used it in the rain and snow and no problem, but i don't wanna drop it in the water. Good luck
silentmax24 said:
Hey, i've changed the monitor and i can't really tell the difference from before. To me it looks the same and the touch works fine. Just be careful while doing the work, it's not that hard. About the water resistence it all depends on how u do the work and if the adhesive u use is good. I think my z1 still has the water resistence but i don't really want to risk just to check it. Who cares at this point, i have a beatifull working z1. I used it in the rain and snow and no problem, but i don't wanna drop it in the water. Good luck
Click to expand...
Click to collapse
Which lcd did you buy?
xX_o2_Xx said:
Which lcd did you buy?
Click to expand...
Click to collapse
i got it on ebay, gonna check exactly wich one later and post it here. Or send you a pm as i'm not sure about the rules on xda and if i can post an ebay link
silentmax24 said:
i got it on ebay, gonna check exactly wich one later and post it here. Or send you a pm as i'm not sure about the rules on xda and if i can post an ebay link
Click to expand...
Click to collapse
Thanks, i've just bought some new front and back adhesive from ebay,
this is the screen i was looking at on the bay : "141107022314" i want the LCD to say Sony, i think it finishes the phone off nicely, but if there's an uprated display that'd be amazing, some are advertised as uprated and Retina, but i'm not sure if the quality would be any better from the display
xX_o2_Xx said:
Thanks, i've just bought some new front and back adhesive from ebay,
this is the screen i was looking at on the bay : "141107022314" i want the LCD to say Sony, i think it finishes the phone off nicely, but if there's an uprated display that'd be amazing, some are advertised as uprated and Retina, but i'm not sure if the quality would be any better from the display
Click to expand...
Click to collapse
it's no doublt that there are A quality /B quality or other qualty lcds sold online, such dbxstore, they named "brand new AAA" for the original quality, you'd better make sure the lcd is original before you make a order
Sent from my Samsung s5 using XDA Free mobile app
right so slight update on this,
i've bought and replaced the LCD, and it all works as it should, but now i can't get any signal at all, wifi works perfectly but not the mobile network, occasionally it'll get some and drop, managed to receive a call yesterday but the signal is very weak/ non existant,
xX_o2_Xx said:
right so slight update on this,
i've bought and replaced the LCD, and it all works as it should, but now i can't get any signal at all, wifi works perfectly but not the mobile network, occasionally it'll get some and drop, managed to receive a call yesterday but the signal is very weak/ non existant,
Click to expand...
Click to collapse
Inside the phone there are 2 RF cables on the left and right sides. Check both. They should be properly connected to the mainboard and the other small boards.
Rhadamg said:
Inside the phone there are 2 RF cables on the left and right sides. Check both. They should be properly connected to the mainboard and the other small boards.
Click to expand...
Click to collapse
thanks for the reply, just had a look and both are firmly connected at both ends, although one seems to have some minor damage to the cable, although it doesn't look like enough to effect the cable inside
xX_o2_Xx said:
thanks for the reply, just had a look and both are firmly connected at both ends, although one seems to have some minor damage to the cable, although it doesn't look like enough to effect the cable inside
Click to expand...
Click to collapse
Check this picture:
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Make sure both RF cables are connected aswell to the tiny metal brackets on both sides. Also check the colors. Maybe wrong cable colors can affect the signal too.
xX_o2_Xx said:
right so slight update on this,
i've bought and replaced the LCD, and it all works as it should, but now i can't get any signal at all, wifi works perfectly but not the mobile network, occasionally it'll get some and drop, managed to receive a call yesterday but the signal is very weak/ non existant,
Click to expand...
Click to collapse
So I've bought a new aerial thinking I damaged the cable, replaced and still no signal at all, any idea?
xX_o2_Xx said:
So I've bought a new aerial thinking I damaged the cable, replaced and still no signal at all, any idea?
Click to expand...
Click to collapse
damn, unlucky :\. i'm not sure actually. if not the cables then maybe u've damaged some internal component. try diasembling completely your phone as you did when you changed the monitor, just don't remove the monitor and then reasemble it back carefully. This way if some connecter isn't connected properely, it will be.

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