Xperia Z "sudden death". Anyone else with this problem? - Xperia Z Q&A, Help & Troubleshooting

Hey guys,
Unfortunately I have encountered a sudden death with my Xperia Z yesterday. I had:
- Unlocked bootloader
- Stock kernel
- Stock based rom
- Recovery for locked bootloader, because I was still testing it.
I wanted to try the whitebalance.apk from Xperia ZL rom to seeif it worked or to debug if it didn't.
Anone else had a sudden death or a similar problem like softbrick? Let me know and post as many details as possible.
I've tried everything so don't say:
- Try a hard reset
- Try fastboot
- Try Flashmode
- Try charging it for hours
EDIT: More details:
- C6603
- No LED
- Vo vibration
- Nothing after hours of charging.
Only thing I haven't tried is connecting in a dock, because I don't have one. Black97 told me he solved the issue by connecting to the dock.

Do you still have any led notifications(red,blue,green)?
Did you manage to use the white balance settings?could be the value set burns the screen??
Sent from my C6602 using xda premium

gm007 said:
Do you still have any led notifications(red,blue,green)?
Did you manage to use the white balance settings?could be the value set burns the screen??
Sent from my C6602 using xda premium
Click to expand...
Click to collapse
Nope, no LED, no vibration, phone is off and won't turn on. I haven't been able to use the whitebalance app.
Sent from my MT15i using xda app-developers app

I got similar problem, I let my XZ battery to completely run out of power.
When I connected it to the charger, it didn't charge and not led also.
I just let our in the charger for hours, then it started again normally.
This what happen top me, I don't know if it will help you
Sent from my C6602 using xda app-developers app

Nothing to loose but try to connect the phone to usb port and leave it.
I remember from long time ago someone had the same issue and he manage to fix it this way.
Sent from my C6602 using xda premium

krabappel2548 said:
Nope, no LED, no vibration, phone is off and won't turn on. I haven't been able to use the whitebalance app.
Sent from my MT15i using xda app-developers app
Click to expand...
Click to collapse
I relocked phone with Flashtool and it didn't start then
But there was vibration on power button, only blinking red led and black screen
Tryed EMMA - "locked device"
Then SUS - successfully updated
Now working

petetoto said:
I relocked phone with Flashtool and it didn't start then
But there was vibration on power button, only blinking red led and black screen
Tryed EMMA - "locked device"
Then SUS - successfully updated
Now working
Click to expand...
Click to collapse
I relocked bootloader with Flashtool, then flashed stock UK tft using Flashtool and my Xperia is now locked stock!:laugh:

krabappel2548 said:
Hey guys,
Unfortunately I have encountered a sudden death with my Xperia Z yesterday. I had:
- Unlocked bootloader
- Stock kernel
- Stock based rom
- Recovery for locked bootloader, because I was still testing it.
I wanted to try the whitebalance.apk from Xperia ZL rom to seeif it worked or to debug if it didn't.
Anone else had a sudden death or a similar problem like softbrick? Let me know and post as many details as possible.
I've tried everything so don't say:
- Try a hard reset
- Try fastboot
- Try Flashmode
- Try charging it for hours
Only thing I haven't tried is connecting in a dock, because I don't have one. Black97 told me he solved the issue by connecting to the dock.
Click to expand...
Click to collapse
would u pls tell ur xZ is; C6603 Or C6602?
and kernel

Off topic I know, but I bricked by Xperia U by removing the battery through a freeze. It wouldn't boot or charge. But I left in on charge for an hour, and it booted. As well as that, it had downgraded from V4 of a ROM I was running to V3.
On a brick that makes no sense, fix it in a way that makes no sense.
Sent from my To-Be Bricked U
Have you got a old Xperia sitting around? Bring them to us!

abd_alazeez2002 said:
I got similar problem, I let my XZ battery to completely run out of power.
When I connected it to the charger, it didn't charge and not led also.
I just let our in the charger for hours, then it started again normally.
This what happen top me, I don't know if it will help you
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
gm007 said:
Nothing to loose but try to connect the phone to usb port and leave it.
I remember from long time ago someone had the same issue and he manage to fix it this way.
Sent from my C6602 using xda premium
Click to expand...
Click to collapse
x102x96x said:
would u pls tell ur xZ is; C6603 Or C6602?
and kernel
Click to expand...
Click to collapse
I added more details, I've really tried everything, I recovered several Xperia phones from soft brick, so I don't think any of these will help, but I'll connect it to usb and charger again during the weekend. I need to sent it back to the online store on monday.
EDIT: More details:
- Stock kernel
- Stock based rom, slightly modified stock rom
- Unlocked Bootloader
- C6603
- No LED
- Vo vibration
- Nothing after hours of charging.

krabappel2548 said:
I added more details, I've really tried everything, I recovered several Xperia phones from soft brick, so I don't think any of these will help, but I'll connect it to usb and charger again during the weekend. I need to sent it back to the online store on monday.
EDIT: More details:
- Stock kernel
- Stock based rom, slightly modified stock rom
- Unlocked Bootloader
- C6603
- No LED
- Vo vibration
- Nothing after hours of charging.
Click to expand...
Click to collapse
What about Fastboot mod or Flash mod?

petetoto said:
What about Fastboot mod or Flash mod?
Click to expand...
Click to collapse
Read the first post pls.
Sent from my C6602 using xda premium

Any Feedback when connecting to PC?
Any Device recognized? I actually think you messed up your CPU/Mainbord somehow... ...or is it a memory/flash problem?
Hope you can solve it

Try recalling what you did before the sudden death, like installing the apk or modifying the framework.
Sent from my C6602 using xda app-developers app

Hello krabappel2548 !
- to understand that not really worth to unlock bootloader !
- XZ is so sensitive that he breaks so fast ?
I know you as a consummate professional ( I do not think it is because of you, rather I go on a platform quite sensitive to the Sony ...)
I bought it a few days ago and I'm going to do some custom rom and kernel for it - but now I remains to think about that ....
Good luck & hope that you resolve the situation :good:
( sure, I need to unlock bootloader first : )

Hey please remove your back cover and disconnect your battery ( batter connector would be there) for 1 min and dn screw it again. Try to switch it by pressing the power button fr 30 secs or power and lower button together fr 10 secs! The phone ll switch on!
Sent from my C6603 using xda app-developers app

varshil said:
Hey please remove your back cover and disconnect your battery ( batter connector would be there) for 1 min and dn screw it again. Try to switch it by pressing the power button fr 30 secs or power and lower button together fr 10 secs! The phone ll switch on!
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
Battery cover on the Z is unremovable.
My guess is he just had an unlucky device. I've read about one dead Xperia Z before on another forum so it's entirely possible. Doubt it's related to anything else.

Did you experience any extraordinary heat from the phone before it crashed?
Maybe try smelling for burns or something.

Recover your phone with SUS, i recovered my x10mini several times.
Sent from my X10Mini using xda app-developers app

U can remove the back cover by using tork screwdriver
Sent from my C6603 using xda app-developers app

Related

[Q] Blackscreen problem please help

Good day to all of you, please help me with my friend's Galaxy S. It is not rooted, the phone is used normally(100% stock rom froyo) when suddenly it started resetting contacts on its own, then after few months the phone doesn't turn on, it plays the boot animation then screen becomes black but when you press the keys the backlight of those keys turn on. similar problem to this I searched for 3days now on how to fix but I'm having a hard time.
Sorry for my bad english, this is my first thread so I am noob. Replies are more than welcome
bc568961 said:
Good day to all of you, please help me with my friend's Galaxy S. It is not rooted, the phone is used normally(100% stock rom froyo) when suddenly it started resetting contacts on its own, then after few months the phone doesn't turn on, it plays the boot animation then screen becomes black but when you press the keys the backlight of those keys turn on. similar problem to this I searched for 3days now on how to fix but I'm having a hard time.
Sorry for my bad english, this is my first thread so I am noob. Replies are more than welcome
Click to expand...
Click to collapse
You can try a wipe data in recovery, if it works (power button +volume up + home when the phone is off)
Okay do what the guy above said,
1. Get into Recovery Mode(Volume up + Power Button)
2. Wipe data and cache
Please reply if anything happens.
Sent from my GT-I9001 using xda app-developers app
nicolazaltra said:
You can try a wipe data in recovery, if it works (power button +volume up + home when the phone is off)
Click to expand...
Click to collapse
Tried it, Successful wipe but still the same, ends up on blackscreen, holding power button restarts in then it displays samsung galaxy s then animation then blackscreen again, i pulled my battery because leaving it just causes the battery to generate heat
You may need to flash a GB Rom via Odin.
Sent from my GT-I9000 using xda app-developers app
Flash a ROM or reflash your bootloader
Sent from my GT-I9001 using xda app-developers app
nabilimran said:
Flash a ROM or reflash your bootloader
Sent from my GT-I9001 using xda app-developers app
Click to expand...
Click to collapse
can u give me a link on how to do flash a rom via odin ? having a hard time to find firmware for philippines or does that country identification matter?
GrippingSphere said:
You may need to flash a GB Rom via Odin.
Sent from my GT-I9000 using xda app-developers app
Click to expand...
Click to collapse
May you please give me a link of the tutoral of flashing a GB rom via Odin ? Im searching for it but i can't find one
You can try this link
http://forum.xda-developers.com/showthread.php?p=8805265
Sent from my GT-I9000 using xda app-developers app
GrippingSphere said:
You can try this link
http://forum.xda-developers.com/showthread.php?p=8805265
Sent from my GT-I9000 using xda app-developers app
Click to expand...
Click to collapse
will try this tomorrow because i have no time today
ill inform u the results thank you sir

[PLEASE HELP] Xperia Z is dead?

Hello guys,
I just rooted my Xperia Z and flashed this ROM on to my Xperia Z: http://forum.xda-developers.com/showthread.php?t=2262905
After flashed I clicked reboot system now on CWM. However, the phone didn't restart. After a minute, I turned it on myself but the screen would not come on, it was totally blank. I connected it to the charger (it's in charging now) and a RED LED keeps flashing.
What should I do? Please help .
Also, like a dimwit I didn't backup my phone so please give me methods to back it up in it's current state just in case any methods you guys recommend delete the data on my phone.
PLEASE HELP!
Thanks,
raheem
raheemdot said:
Hello guys,
I just rooted my Xperia Z and flashed this ROM on to my Xperia Z: http://forum.xda-developers.com/showthread.php?t=2262905
After flashed I clicked reboot system now on CWM. However, the phone didn't restart. After a minute, I turned it on myself but the screen would not come on, it was totally blank. I connected it to the charger (it's in charging now) and a RED LED keeps flashing.
What should I do? Please help .
Also, like a dimwit I didn't backup my phone so please give me methods to back it up in it's current state just in case any methods you guys recommend delete the data on my phone.
PLEASE HELP!
Thanks,
raheem
Click to expand...
Click to collapse
Use flashtool to flash back to stock.. Links r in my sigs.. Search for ur device fw to flash.
Sent from my GT-I9300 using xda app-developers app
Thanks I got the device to work using it right now in fact thanks once again!
Sent from my C6603 using xda app-developers app
raheemdot said:
Thanks I got the device to work using it right now in fact thanks once again!
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
Then root your phone again..
Sent from my GT-I9300 using xda app-developers app
Well done.

[Q] [HELP] XPERIA V Restart/Crash Issues

Hi I humbly ask for your help for my xperia V, Its my first time to use android and my current phones are iPhone and Blackberry and never had issues like this.
My xperia V phone is not rooted and has the updated firmware of 9.1.1A something. Hongkong Phone, Has the updated firmware from the box, so everytime I restore/factory reset, no need for updates.
My problem is my phone keeps crashing and restart like crazy 2-3 days ago. I downloaded an app named 'Root External 2 Internal SD' without even realizing my phone is not rooted because its my first time. And after that maybe the crashes started, everytime I restart, restore, my phone is just the same nothing changes. Restart after 1-5 mins and sometimes now crash when I am navigating around. In airplane mode, the phone works great and its not dying or anything, also I can use the phone as an mp3 player, camera, wifi, all good.
I just want an opinion from an expert I will post videos too, if needed.
My questions:
1. Did this app 'Root External 2 Internal SD' killed my phone because it was not rooted?
2. Do I need to root the phone to a fresh new ROM ?
3. If I dont need to root the phone(Warranty is not an issue) How do I restore it fresh from its stock Rom/Old ROM I feel I damaged it because of that application?
Any suggestion will help, please help me!!
Repair your phone using pccompanion.
Then all will be good again
Sent from my LT30p using xda premium
gregbradley said:
Repair your phone using pccompanion.
Then all will be good again
Sent from my LT30p using xda premium
Click to expand...
Click to collapse
PC companion doesnt work . I tried sony update service too and it didnt work too.
What Was the error?
Pccompanion should always work
Sent from my LT30p using xda premium
gregbradley said:
What Was the error?
Pccompanion should always work
Sent from my LT30p using xda premium
Click to expand...
Click to collapse
There was no error in reset and factory reset because when it finishes up until the menu then it will start crashing. Does battery affect the ROM? Battery is in discharge. Airplane works like a charm. For now I use it like an Ipod touch. Wifi works, gps, all of the other stuff works except on Phone mode.
Im new I cant post screenshots
imageshack.us/a/img443/4701/0ly9.jpg
imageshack.us/a/img89/3310/b3g4.jpg
imageshack.us/a/img706/987/n3ud.jpg
youtube.com/watch?v=E8ijKHiHKTg&feature=youtu.be"
I have the same problem on Xperia T. I found that it stops reseting with baseband version last digits 57 and just loses the connection. On every other version of baseband it resets or falls in SoD.
I have the same problem in my XV..it works like a charm when it is in Airplane mode.
pls help
Recently i rooted my xperia v . i use some custom font.after install the font my phone get restart,but it can't start.it crash and restart again and again after sony and xperia logo come.please someone help me.(sorry for bad english)i am new in xda i can't post in xda that's why i post in other guy's post sorry for that.at last please help:crying::crying::crying::crying::crying::crying::crying:
redmon1992 said:
Recently i rooted my xperia v . i use some custom font.after install the font my phone get restart,but it can't start.it crash and restart again and again after sony and xperia logo come.please someone help me.(sorry for bad english)i am new in xda i can't post in xda that's why i post in other guy's post sorry for that.at last please help:crying::crying::crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
Flash a new firmware, that is if you don't have nandroid backup http://forum.xda-developers.com/showthread.php?t=920746
Sent from my LT25i using XDA Free mobile app
---------- Post added at 08:09 PM ---------- Previous post was at 07:57 PM ----------
redmon1992 said:
Recently i rooted my xperia v . i use some custom font.after install the font my phone get restart,but it can't start.it crash and restart again and again after sony and xperia logo come.please someone help me.(sorry for bad english)i am new in xda i can't post in xda that's why i post in other guy's post sorry for that.at last please help:crying::crying::crying::crying::crying::crying::crying:[/QUOTE
Follow this http://forum.xda-developers.com/showthread.php?t=2648320
Sent from my LT25i using XDA Free mobile app
Click to expand...
Click to collapse
fone got crashed
Recently i rooted my xperia v too...i also installed some root apps and evryting was good...once i downloaded chainfire from some site and installed it ...normally it request for reboot for installation...so wen i clicked on reboot the fone restarted the sony logo also came...but then suddenly faded awy or crashed or something and the it restarted and did the same thing again and again...can anyone please help me with this problem
thanks in advance

[LT25i] Usb charging / Port not working

Hi...
Now when i use an xperia V the usb port suddenly became broken. i saw it when i woke up and the usb charger cable didnt fit in the port.
IT WORKED YESTERDAY (2 nov) and suddenly the port doesnt work now...
No answers like "just give it to sony service center" because its rooted and i cant give it there...
I know how to charge it (using the dock) but i still want an answer how to fix the usb port at home
Just flash a unrooted stock ftf or repair with update service
Sent from my LT30p using XDA Premium 4 mobile app
FaiselW said:
Just flash a unrooted stock ftf or repair with update service
Sent from my LT30p using XDA Premium 4 mobile app
Click to expand...
Click to collapse
That wouldn't work, since the process requires the phone to be connected to the pc...and the port doesn't work
Sent from my LT29i using XDA Premium 4 mobile app
dabeez98 said:
..
No answers like "just give it to sony service center" because its rooted and i cant give it there...
Click to expand...
Click to collapse
rooting does not break warranty so you can give a rooted device to Sony repair centre with no worries..
Close thread the problem was that i put the usb cable the wrong side

XPERIA SP - 12.0.A.1.257 (Rooting)

I recently got the XPERIA SP(C5303) and I've been wondering whether I should root it or not.
From the information I've gathered currently, I can see a lot of people are having issues.
My main question is..
Is it worth rooting?
What are the pro's and con's of rooting this specific device (Xperia Sp)?
For example, will rooting disable the offline charging features?
What other aspect of the phone will be unavailable if I root..?
I really want to root but these problems are holding me back.
Can anyone reassure me?
Thank you very much.:good:
Bump#
Sent from my C5303 using XDA Premium 4 mobile app
Despite the issues some uses face I would say rooting has more in favour for than against.
Before rooting you can use flashtools to backup your ROM into a ftf file so you can use of you don't like it.
Sent from my Nexus 7 using XDA Premium HD app
But my main concern is offline charging..
Sent from my C5303 using XDA Premium 4 mobile app
I have rooted my sp 2 times. After first i had charging bug. I repair my system through pc companion and then i have rooted my phone again. Offline charging bug dissappeard.
Wytapatalkowane z Xperia SP.
Ok, I'll root and see where I end up. Thanks
Sent from my C5303 using XDA Premium 4 mobile app
CorePrideX8 said:
Ok, I'll root and see where I end up. Thanks
Sent from my C5303 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i dont see why not ROOT such a great piece of hardware...
I didnt know of any offline charging problems but from my experience ROOTed >>unRooted in every aspect.
And its really easy too if you dont undate to .254 version, just connect cable and use doomlords kit.
I have rooted and unlocked bootloader and everything works fine so dont be afraid and ROOT! :good:
yo
CorePrideX8 said:
Ok, I'll root and see where I end up. Thanks
Sent from my C5303 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
ok bro.. did that offline charging issue solved?
i have d same problem
NafezRafee said:
ok bro.. did that offline charging issue solved?
i have d same problem
Click to expand...
Click to collapse
how can i solve d offline charging isssue?
NafezRafee said:
how can i solve d offline charging isssue?
Click to expand...
Click to collapse
repair with SEUS or PC compagnon
I have rooted my SP about 10 times give or take
The last 3 days i kept changing and trying roms and flashing kernels(i relocked and unlocked my bootloader 2 times) (most used program in my PC was flashtool )
But thats just extreme so i slowed down. Overall as zolaisugly said rooting helps you and dont mind about the small bugs that can be repaired easily
Also to make your decision easier you can use these apps : Titanium Backup , Greenify , Light Flow (helped me a lot) , Folder Mount , Link 2 SD !!!!
It just worth it !!!!
so i have a xperia sp with stock rom.id like to know what all problems can be caused by rooting the phone.and after rooting the phone,will the LED light strip stop working?
crazyhead 012 said:
so i have a xperia sp with stock rom.id like to know what all problems can be caused by rooting the phone.and after rooting the phone,will the LED light strip stop working?
Click to expand...
Click to collapse
No ofcourse not (; don't worry. Nothing will be disabled, and for the offline charging bug, just make your own ftf from a repair with SEUS and you'll flash a bug free kernel when done rooting .254
Verstuurd vanaf mijn C5303 met Tapatalk
crazyhead 012 said:
so i have a xperia sp with stock rom.id like to know what all problems can be caused by rooting the phone.and after rooting the phone,will the LED light strip stop working?
Click to expand...
Click to collapse
Mere rooting of the phone does NOT give problems.
Unfortunately, with the advent of 4.3, "mere' rooting is not possible unless you install pre-rooted "custom" roms.
A few roms are simply "re-engineered" stock to allow root and recoveries - these give the least problems.
Other roms are modified, and thus have more chances of problems.
I installed this "near stock" rom: http://forum.xda-developers.com/showthread.php?t=2704312 and had no problem
Because I wanted more than stock, I am now on this (the longest I have been on one rom): http://forum.xda-developers.com/showthread.php?t=2658043
If you have your own stock in hand, try the above roms. If you encounter problems, it is easy to re-flash your stock.
Your greatest challenge would be to downgrade to 4.1.2 to root before you can install these roms.

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