[Q] Can't connect to AT&T's network? - Xperia Z Q&A, Help & Troubleshooting

I just got the Xperia Z (C6603) last week and this phone is awesome. The only problem is that I can't figure out how to connect to AT&T's 3G network. Somebody please help me, I'm desperate. I know it's possible but I just don't know how?? I've tried everything. Without at least having some form of a mobile connection I feel like all my money went down the drain for this phone. Worst case scenario is that I can't connect to the Internet and I have to sell the phone

create the APN manually
I have had the same problem. Solved it by creating the APN manually.
http://forum.xda-developers.com/showthread.php?p=30665485
Good luck

Thank you so much! It worked!

Lacrima1986 said:
I have had the same problem. Solved it by creating the APN manually.
http://forum.xda-developers.com/showthread.php?p=30665485
Good luck
Click to expand...
Click to collapse
You dont have to do it manualy.. Just go to Xperia Under settings and it does it for you...

Okay so I got the Internet working finally! Only problem is I still can't get MMS messages. For some reason it won't let me download pics. Anybody else have problems with MMS???

Ryan_11 said:
Okay so I got the Internet working finally! Only problem is I still can't get MMS messages. For some reason it won't let me download pics. Anybody else have problems with MMS???
Click to expand...
Click to collapse
As mentioned above, go into Xperia under settings, then click on internet settings, should download the internet and mms settings.

Xperia settings - download
That’s what I tried first but they didn’t work at all.

Lacrima1986 said:
That’s what I tried first but they didn’t work at all.
Click to expand...
Click to collapse
Same here! I downloaded the settings and when it said download successful I touched it and nothing happened!? Nothing opened up or anything. I tried it multiple times and still nothing?? Thank God I figured out how to get the Internet working by manually putting in the APN but still no sucess on getting MMS to work :/

Related

TYTN II WiFI would not activate

Friends,
I've been proud of my TYTN II for the last thre months that I've owned it... until recently though.
Last week, my WiFi connection stopped getting activated/swichted on. Howsoever, I may try, it would not get activated, leave alone discover the network.
I tried re-flashing it, soft-resetting, hard-resetting, I mean practically everything I could, but to no avail.
Has anyone faced this problem before, and found a solution to the same. Would appreciate if you could share the same with me. I really do not want to take it for servicing, as I fear it would take me easily a week to get it back if I take it to the Workshop.
Thanks in advance,
Atul
Let me ask a couple of questions.
Can you turn wifi on or do you get an error?
If wifi turns on does it see any access points?
have you flashed your rom on your phone?
have you tried another access point for wifi?
do you have any wifi applications installed like wififofum?
Hi Chumley,
thanks for the prompt response...
I do not get any error, not even any message hen I try to activate the WiFi. Just that the rainbow circle keeps rotating (hour-glass equivalent of indows), and then shows the WiFi is still inactive (small x near the WiFi icon).
I tried re-flashig with the latest ROM available on the HTC website, but to no avail.
Trying another access point does not help either, neither would it, I guess, since its not a problem of signal strength, as much as it seems to be of the Wireless on the Kaiser not getting activated.
No 3rd party applications installed either, after the last re-flashing, still no luck.
Anything from the above, that rings a bell?
If it does it after a flash I would think you have a defective wireless adapater. Sorry.
Guess it should not be a problem as mine is still under warranty... just abt. 3 months old. But my only worry is, as I mentioned in the original post, the time it would tk. to get it fixed by the Service Centre, or if at all it is a correctible problem... I think time to ask for a favour from a friend... a standby mobile while I await mine back
If you let it go free and it comes back, then it's yours forever.
Hello, same problem here:
two days ago my wifi connection stopped suddenly and cannot activate it from the comm manager. When I click in the WIFI Icon, rainbow circle keeps rotating and PDA perfomance goes down.
any ideas :?
Hueznar,
I've already given mine for repair at Service Centre two days back, and am still awaiting it back.
Shall let you know how it goes once I get it back
WiFi would not activate: Motherboard concked off
My PDA motherboard conked off... and it wud take 3 weeks to get it back with a new motherboard !!
Oh My God !!
iatul4u said:
My PDA motherboard conked off... and it wud take 3 weeks to get it back with a new motherboard !!
Click to expand...
Click to collapse
@ Iatul
Are you sure this is the only reason & solution, for I have an IDENTICAL matter of the problem, but I never thought something was wrong with the HardWare..., damn I love HTC
I know I saw this thread too late (and finally) but if you please could respond with any news?
thanx
I'm not sure what is wrong with my Wifi...need help
I don't know why...really.
The comm manager stays on good, but when I try an access point it starts with the Connecting... then after a few seconds it stops and goes Unavailable.
My router works good with my bros and sis MAC books.
So I have no idea why.
Can anyone help?
Harkadenn said:
I don't know why...really.
The comm manager stays on good, but when I try an access point it starts with the Connecting... then after a few seconds it stops and goes Unavailable.
My router works good with my bros and sis MAC books.
So I have no idea why.
Can anyone help?
Click to expand...
Click to collapse
mmm I have had the same issue... i changed the ssid and the password of the network and havn't had the prob scince.... not really an answer to the problem but it got me going.... havn't had the problem on other networks yet either
gelf said:
mmm I have had the same issue... i changed the ssid and the password of the network and havn't had the prob scince.... not really an answer to the problem but it got me going.... havn't had the problem on other networks yet either
Click to expand...
Click to collapse
ssid? is this in the router menu?
So.. I tried what you said and didn't worked.
I think it has to be something set in the edit options...
Could you help me?
yeah ssid is the id for the wireless network
i'm not sure why it worked for me... should'nt have made a difference.
have you tried different wireless channels on the router?
increase the power output?
sorry man i don't really know enough about it but happy to try.. pm me if i can answer your question i will
looks like this guy had a similar problem... have you tried what he did?
scowltura
Junior Member
Wifi access point problem
I had a problem where suddenly after months of use with my home wifi router, it suddenly would not connect with the router anymore. Would show that it was trying to connect, and then would suddenly not connect and try another router on the list.
I tried reseting and everything. Tried re-entering the password for my router as I thought that was the problem. finally the only fix i found to work was to actually delete the access point from the phone... then reset and then let it find it all over again from scratch. And miraculously that time it worked.
I know this is not exactly your problem, but hope it helps.
gelf said:
yeah ssid is the id for the wireless network
i'm not sure why it worked for me... should'nt have made a difference.
have you tried different wireless channels on the router?
increase the power output?
sorry man i don't really know enough about it but happy to try.. pm me if i can answer your question i will
Click to expand...
Click to collapse
By changing it to channel 1 in my router, it kinda worked..
It says Available now. Nothing else... The connect option it still there button left.
That's my update.
just in case letting you know that I disabled all MEdia net and ISP GPRS so I won't get charged because I'm not paying for my onlince services or any mobile plan with internet.
My brother told me that all WIFI connects directly to internet and it won't matter if I don't have a plan for mobile.
Correct me here, if im wrong.
Thanks.
gelf said:
looks like this guy had a similar problem... have you tried what he did?
scowltura
Junior Member
Wifi access point problem
I had a problem where suddenly after months of use with my home wifi router, it suddenly would not connect with the router anymore. Would show that it was trying to connect, and then would suddenly not connect and try another router on the list.
I tried reseting and everything. Tried re-entering the password for my router as I thought that was the problem. finally the only fix i found to work was to actually delete the access point from the phone... then reset and then let it find it all over again from scratch. And miraculously that time it worked.
I know this is not exactly your problem, but hope it helps.
Click to expand...
Click to collapse
Thank you... already tried that... I think my problem is different.

Opera 9.5 build 405 Wifi Isssue

Has anyone encountered a problem on the Tilt where Wifi connects but opera 9.5 will not operate using the connection, my tilt is unlocked and running on the tmobile network by the way. i thought it might be the hidden proxy so i installed the cab, it did nothing. I've searched the forum for three days, any help is greatly appreciated.
So really no one knows hows to fix this? Or has at least experienced a simular issue?
Do you have the same problem with PIE?
I have the same issue and still havent found a way to fix it!
where the hell are you guys getting opera 9.5?!
Check your connection settings, I've a dutch rom so I don't now what it's exactly in english roms,
I guess start>settings>connections tab>connections>advanced tab>select network
Somebody told me I had to set those both to "my work-network".
I can use PIE and Opera 405 now over wifi and by activesync (I don't use gprs/3gp)
Geo_Ros said:
Check your connection settings, I've a dutch rom so I don't now what it's exactly in english roms,
I guess start>settings>connections tab>connections>advanced tab>select network
Somebody told me I had to set those both to "my work-network".
I can use PIE and Opera 405 now over wifi and by activesync (I don't use gprs/3gp)
Click to expand...
Click to collapse
Didnt work...any other suggestions?
I've come to believe the problem is in he way the browser accessing your data plan. I think it's using an APN gateway rather than a direct socket or http connectivity to data... therefor, if it doesn't see the APN of your data network, no worky worky. I haven't figured out the settings to get it to work in "opera:config" yet...
Maybe someone smarter than me could confirm this...
Here's some more info (albiet it is an article for opera mini, I think it might be the same issue):
http://wapreview.com/blog/?p=466
okay if you really make a search of this you will find it.
Try this post:
http://forum.xda-developers.com/showthread.php?p=2119629#post2119629
thanks for the suggestions. iI believe i did see something in the Opera:config about APN. What am I suppossed to change in the Connection Settings?
matusai said:
okay if you really make a search of this you will find it.
Try this post:
http://forum.xda-developers.com/showthread.php?p=2119629#post2119629
Click to expand...
Click to collapse
As I said in my post I had already searched and attempted to remedy the issue with the disablehidden_proxy.cab
NYRican said:
thanks for the suggestions. iI believe i did see something in the Opera:config about APN. What am I suppossed to change in the Connection Settings?
Click to expand...
Click to collapse
in opera:config you cant do nothing. Just use hide proxy.cab, after that opera will use any connection. Then if you go opera:config you will find opera doesn't use the proxy of you're carrier. You will conect to wifi. it worked for me
thank you I'll try that
It works now!!!
YAY! it works. I just did the removeproxy.cab and now it works fine with wifi. THANK YOU SOOOO MUCH!!!!

HELP - Cannot connect 3G/GPRS/EDGE/HSDPA problem

Hi Friends!
Now seems that I have a serious problem, my Kaiser still with the "Cannot connect" problem, displaying the following message in any data transfer attempt:
"Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacture's documentation and try again."
Ive checked the connection settings lots of times, tried all RADIO versions.
Tried setting network band manually for GSM, PAP and CHAP authentication, enabled and disabled HSDPA without success.
The same SIM card works perfectly in another cell phone, but other SIM card (from other operator) didn't work either in my Kaiser.
Ive noticed, doing some internet search, that this problem used to happen in other HTC models, but I couldnt figure a way to solve the problem or what were its true origin.
Tnx in advance for your attention and help!
-credea-
does any body know the solution for this problem...
please help...
try flashing the stock rom and see if it works, if it does just try a different rom. if not, leave the stock rom and call customer support.
i got the same problem here ..
connecting using reguler GSM / GPRS working fine ..
but when i use 3g/hsdpa .. it's immediately disconnect with the same error ..
helppp
noodles21o2 said:
try flashing the stock rom and see if it works, if it does just try a different rom. if not, leave the stock rom and call customer support.
Click to expand...
Click to collapse
I had tried flashing it with the stock ROM and it didn't work... still have the problem... Thanks anyway...
Any other suggestion?
thanks,
credea
similar issue, now happened twice
I had this issue once before. After getting the run around, they determined that the radio was bad. I sent it in and they replaced it. Now a year later i am having the same issue. I have noticed that if i am traveling(driving), ocassionaly it will start to work again. I "think" that gprs works, but when it changes to "edge" it fails, or just works for a few hours....
Bye the way, I am using an unlocked phone on t-mobile.
Have you tried running removeHiddenProxy4CWS_1219.cab?
Look it up in the forum, then install it to Device.
wisniak said:
Have you tried running removeHiddenProxy4CWS_1219.cab?
Look it up in the forum, then install it to Device.
Click to expand...
Click to collapse
I don't think that proxy setting is the main problem... I've tried running removeHiddenProxy4CWS_1219.cab but the problem still exist...
regards,
-credea-
Hmmm
Does this message appear when emailing only?
Or does it appear also when browsing, say by using PIE?
Last week I had a problem where I couldn't email at all on my Tilt nut was able to browse.
I put my SIM card on my E51 and no problems at all.
I went back to my Tilt, tried everything I could think of w/o success, so I finally had to HR and reinstall (this was the 1st time even a restore from a previous good backup didn't help).
oppps - duplicate...
wisniak said:
Hmmm
Does this message appear when emailing only?
Or does it appear also when browsing, say by using PIE?
Last week I had a problem where I couldn't email at all on my Tilt nut was able to browse.
I put my SIM card on my E51 and no problems at all.
I went back to my Tilt, tried everything I could think of w/o success, so I finally had to HR and reinstall (this was the 1st time even a restore from a previous good backup didn't help).
Click to expand...
Click to collapse
This message appear on all things that require internet connection via GPRS/EDGE/HSDPA. My SIM Card work well on other device
I've restored my phone to OEM Status by flashing the OEM ROM to my device (i did for its bootloader too), but still it didn't work...
Problem solved
Problem solved... it's just network setting...
credea said:
Problem solved... it's just network setting...
Click to expand...
Click to collapse
please,How do you fix it? I can't get any of my work emails or download MMS and such because of probaly the same issue?

No Internet

Hey i have the problem that when i the to open any Page with Mobile Internet i get what you See in the pikture. But Facebook email and whatsapp and Otter app are working without a problem.
Please help
Send from my Sony xperia z1 aka honami with cm11
kons23 said:
Hey i have the problem that when i the to open any Page with Mobile Internet i get what you See in the pikture. But Facebook email and whatsapp and Otter app are working without a problem.
Please help
Send from my Sony xperia z1 aka honami with cm11
Click to expand...
Click to collapse
It's not "any page" the site you're trying to connect refuse your access as you can read it.
Have you tried google.com ?
What is your browser?
Yes google works but any other Page gives me that answer. I use Chrome but have also tried other Browsers and nothing changed
Send from my Sony xperia z1 aka honami with cm11
kons23 said:
Yes google works but any other Page gives me that answer. I use Chrome but have also tried other Browsers and nothing changed
Send from my Sony xperia z1 aka honami with cm11
Click to expand...
Click to collapse
So your internet works correctly and there is no problem, it's the website that you try to connect refuse your access.
Just a question, you don't know what this website is but you try to connect to it?
I know what this website is and it works if i go on it with wifi but it is on every website the same on wich i tried exept of google. A friend sad it would be error 500 but i still don 't know how to fix it
Send from my Sony xperia z1 aka honami with cm11
kons23 said:
I know what this website is and it works if i go on it with wifi but it is on every website the same on wich i tried exept of google. A friend sad it would be error 500 but i still don 't know how to fix it
Send from my Sony xperia z1 aka honami with cm11
Click to expand...
Click to collapse
Every website except google? Weird. also this website works only if you're in WIFI? There must be something wrong with your network, have you tried to reboot your phone? have you change something in the network settings? In the screen you posted you have not a decent network did you tried with a better network cover?
QualQuek said:
Every website except google? Weird. also this website works only if you're in WIFI? There must be something wrong with your network, have you tried to reboot your phone? have you change something in the network settings? In the screen you posted you have not a decent network did you tried with a better network cover?
Click to expand...
Click to collapse
yes i tried all of this and now i am doing a backup of all my data on the phone and i will try to delete everything and flash cyanogenmod again and than try again
kons23 said:
yes i tried all of this and now i am doing a backup of all my data on the phone and i will try to delete everything and flash cyanogenmod again and than try again
Click to expand...
Click to collapse
:crying: i don't know why you have that
kons23 said:
yes i tried all of this and now i am doing a backup of all my data on the phone and i will try to delete everything and flash cyanogenmod again and than try again
Click to expand...
Click to collapse
WOW, you would honestly do that for such a little issue without trying other options...
try clearing the cache in your browser.....
try another browser...
kons23 said:
yes i tried all of this and now i am doing a backup of all my data on the phone and i will try to delete everything and flash cyanogenmod again and than try again
Click to expand...
Click to collapse
..also try download again the Network Settings from your provider, install them and reboot...
gregbradley said:
WOW, you would honestly do that for such a little issue without trying other options...
try clearing the cache in your browser.....
try another browser...
Click to expand...
Click to collapse
i have already cleaned the cache in my browser tried other browsers and have downloaded the Network Settings from my provider via sms
by the way my provider is o2 and they told me to reset my phone. And i've got this issue now since 2 moths or so and for me it isn't a little issue anymore it's a big issue because i want to google often things when i am not at home and often important things and then i must wait until i am home and have wifi
Well, you are correct, if this has continued for 2 months its not a little issue
But I would return the handset in that case.
kons23 said:
i have already cleaned the cache in my browser tried other browsers and have downloaded the Network Settings from my provider via sms
by the way my provider is o2 and they told me to reset my phone. And i've got this issue now since 2 moths or so and for me it isn't a little issue anymore it's a big issue because i want to google often things when i am not at home and often important things and then i must wait until i am home and have wifi
Click to expand...
Click to collapse
ok i have just resetted my phone and now ewerything works again

Hotspot "Authentication failed. Please try again later." message

Hi, I was just curious if anyone on here has ever got this message when trying to turn on the hotspot. I use straight talk with verizon towers. I have looked on line for a fix and have found forums with people who have the same problem and no one can seem to figure out if it is a phone problem or a carrier problem. Any help would be appreciated.
I'm having this same problem. Did you find a solution?
madmuthertrucker said:
I'm having this same problem. Did you find a solution?
Click to expand...
Click to collapse
I tried having straight talk do some things to try and fix it but they just made it worse. I went to Visible and it works fine now.
I was able to get mine working by Settings / System / Reset options / Reset
Wi-Fi, mobile & Bluetooth / then reboot phone. It wiped out all my settings for Wi-Fi and Bluetooth. Pain in the butt but, they are easy enough to add back. Hotspot is working though.
both my and my wife's phone, resetting APN & network settings has had no impact.
We're both on Pixel 7 Pro btw, just found your thread via search.

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